2019 Chevrolet Silverado 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado 3500 › 2019
These records cover every 2019 Chevrolet Silverado 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2019 Chevrolet Silverado 3500. Newest first.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk and remedy
Risk
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Remedy
Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk and remedy
Risk
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Remedy
Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk and remedy
Risk
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
Remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk and remedy
Risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block…
Risk and remedy
Risk
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to…
Risk and remedy
Risk
A short-circuit may damage the engine components and increase the risk of fire.
Remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Owner complaints
22 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Engine and engine cooling · Vehicle speed control
See attached document for complaint.
- Engine and engine cooling › Exhaust system
The contact owns a 2019 Chevrolet Silverado. The contact stated that on several occasions at various speeds, the contact observed an exhaust odor coming into the cabin of the vehicle from the vents. The vehicle was taken to two dealers where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
- Power train
Very hard downshift of transmission caused rear wheels to break traction on icy road. Vehicle slid sideways across the road nearly going over the edge of a steep downgrade.
- Electrical system · Engine · Fuel/propulsion system
Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.
- Electrical system · Engine
There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run…
There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.
- Forward collision avoidance › Automatic emergency braking · Fuel/propulsion system · Vehicle speed control
Driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. GM is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) This needs to be a recall before someone is killed or injured ( wheels locking up at hiway speeds)
- Air bags
The contact, who owns a 2019 Chevrolet Silverado 3500, reported an incident that occurred while driving at approximately 35 MPH. A semi-truck, backing out of a warehouse across three lanes, collided with the driver's side of the contact's vehicle, causing damage to the entire left side. Despite the…
The contact, who owns a 2019 Chevrolet Silverado 3500, reported an incident that occurred while driving at approximately 35 MPH. A semi-truck, backing out of a warehouse across three lanes, collided with the driver's side of the contact's vehicle, causing damage to the entire left side. Despite the impact, no airbags were deployed. The collision exacerbated the contact's existing lower back and spine injuries, necessitating medical attention and ongoing physical therapy. A police report was filed following the incident. Although the vehicle was not towed, it was taken to a collision center, which determined that repairs could be made as the frame was not damaged. The contact consulted with the dealer, who was unable to confirm whether the airbag sensors had activated or failed. The manufacturer has not been informed of this potential airbag system failure. The vehicle's mileage at the time of the incident was approximately 63,000.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd…
1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All power in the truck is lost while driving and braking issue!
- Engine
I continually receive a “Low coolant “ warning on my dash. While the truck was under warranty, the dealership replaced the coolant reservoir which contains the coolant level sensor. Now that my vehicle is no longer under warranty they refuse to fix the problem unless I pay for it. The dealership has refused to acknowledge that there is a problem even after replacing it three times.
- Unknown or other
Known recall. Heating elements on the rear windows cause the window to explode. They said they remedied the recall in 2020 but it just happened when my husband started driving out of the driveway after remote start and warming the car. If a child or pet would have been in the back seat or he was in traffic, it could have caused harm to others.
- Electrical system · Electrical system › Integrated trailer brake control
Service trailer brake system appears and my trailer brake information doesn’t show up on the dashboard when I try to manually engage the electric trailer brakes.
- Power train · Service brakes
There was oil leaking from my rear wheel causing loss of brakes and lots of smoke, almost caught on fire. Dealer stated that there was a defective rear wheel seal. There was loss of braking control on wet pavement from precipitation.
- Service brakes
The right brake caliper malfunctioned and is available for inspection from dealer. There was significant safety risk due to the fact all brake power was lost making the vehicle very difficult to stop. The dealer confirmed the caliper failed. The component has not been inspected. No warning, or symptoms and vehicle is maintained at dealer at recommended intervals.
- Power train
Transmission exploded from the inside causing catastrophic failure that could have resulted in death. Milage on vehicle was 20k. No indication of transmission issues on warning sensors in the car or through feeling the transmission slipping or hearing any noises before it occurred
- Electrical system
The electrical connector vibrated loose at the injector. The mechanic said he has seen this happen before and GM said its because those motors vibrate excessively. It caused my vehicle to run in reduced power mode. In that mode it was lurching forward uncontrollably and it felt like the…
The electrical connector vibrated loose at the injector. The mechanic said he has seen this happen before and GM said its because those motors vibrate excessively. It caused my vehicle to run in reduced power mode. In that mode it was lurching forward uncontrollably and it felt like the transmission was banging. What damage will that alone cause in the future? Also, if GM knows there is an issue, why isn't it fixed? Why is the consumer responsible for poor engineering or design flaws? It isn't normal wear and tear or neglect on my part. The repairs including the part and the rental car cost me $640.45! Oddly enough it wasn't covered under any extended warranty or recall so I had to pay out of pocket. Very dangerous and expensive!
- Unknown or other
Truck was parked, windows up with the key/FOB partially inserted into the ignition. Spare key/FOB was approximately 2 miles away. Mid afternoon on Saturday I could hear a vehicle start run for a few seconds and shut off. I assumed it was a neighbors vehicle. This occurred at least 5 times and…
Truck was parked, windows up with the key/FOB partially inserted into the ignition. Spare key/FOB was approximately 2 miles away. Mid afternoon on Saturday I could hear a vehicle start run for a few seconds and shut off. I assumed it was a neighbors vehicle. This occurred at least 5 times and it peaked my interest. It was my truck starting on its own. I went outside and opened the drivers door… the radio stopped playing and the dash went dark. It has not repeated since Saturday. Mileage 41256. Approximately 3 months ago the radio would automatically scroll/change channels…GM said it was not covered under warranty. So I decided to let it go. About 3 weeks ago the radio started working okay.
- Equipment
The contact owns a 2019 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that…
The contact owns a 2019 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Back over prevention › Rearview system braking · Lane departure › Blind spot detection · Unknown or other
The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.
- Power train
Truck had a vibration in 4WD when accelerating since purchased new in september 2018. Found excessive metal on transfer case magnetic drain plug. after several warranty visits to multiple dealership service departments that denied any warranty issue existed, I paid out of pocket to have a…
Truck had a vibration in 4WD when accelerating since purchased new in september 2018. Found excessive metal on transfer case magnetic drain plug. after several warranty visits to multiple dealership service departments that denied any warranty issue existed, I paid out of pocket to have a reputable transmission company pull and open up the transfer case. the transmission company determined the transfer case had a manufacturing defect where a drive sprocket had been improperly spaced on the output shaft causing the 4WD chain to run at an angle destroying the chain and drive sprockets. gm refused to admit any fault or pay for the repair on a vehicle with only 37,000 miles and a 5 year, 100,000 mile warranty.
- Unknown or other
Vehicle IS used to tow a fifth wheel rv. The exhaust heat from the truck has melted /deformed fiberglass and plastic on the fifth wheel directly behind the exhaust outlet. The truck IS completely stock without any after market additions. The truck has less then 10 k miles, and the damage occurred…
Vehicle IS used to tow a fifth wheel rv. The exhaust heat from the truck has melted /deformed fiberglass and plastic on the fifth wheel directly behind the exhaust outlet. The truck IS completely stock without any after market additions. The truck has less then 10 k miles, and the damage occurred around 8500 miles. I am concerned about the truck causing a fire on the rv. I have contacted the manufacturer but they have not offered any resolution to the problem. I cannot specify whether the damage occurred when standing or driving as it was discovered after a long trip. ## vin passed ## chevrolet silverado 3500 2019 6.6 duramax diesel ##
- Fuel system, other › Fuel filter
TL* the contact owns a 2019 chevrolet silverado 3500. While driving 45-65 mph and towing a work and play tow trailer, the contact noticed smoke rising from underneath the vehicle. The contact also detected diesel fuel leaking while the ignition was in the on position and that the fuel filter…
TL* the contact owns a 2019 chevrolet silverado 3500. While driving 45-65 mph and towing a work and play tow trailer, the contact noticed smoke rising from underneath the vehicle. The contact also detected diesel fuel leaking while the ignition was in the on position and that the fuel filter housing had detached. There were no warning indicators illuminated. The vehicle was taken to glynn smith chevrolet buick GMC (600 columbus pkwy, opelika, al 36801, (334) 787-9904) where it was diagnosed that the screw detached from the fuel filter housing. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 6,280. The vin was invalid.
- Engine · Fuel/propulsion system · Power train
Experienced known chuggle issue at only 200 miles on the new vehicle. Information regarding this known issue by gm below (known issue since 2017). #pip5480: hesitation, bump or chuggle involved region or country: north america additional rpo/s: 6.6 L5P condition: customer concern may be…
Experienced known chuggle issue at only 200 miles on the new vehicle. Information regarding this known issue by gm below (known issue since 2017). #pip5480: hesitation, bump or chuggle involved region or country: north america additional rpo/s: 6.6 L5P condition: customer concern may be of a hesitation, bump, chuggle, jerk or a feeling of harshness under the following conditions:  1. Vehicle speed in the range of 25-45 mph.  2. Light accelerator pedal tip-in or tip-out maneuver.  3. Transmission in 3RD gear. cause under investigation. gm engineering IS aware of this concern and IS working on a resolution (since 2017 when L5P power plant was released yet they keep releasing vehicles with this issue)
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012027This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
- 11011991This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11011687This Preliminary information communicationprovides information to the technician on installing Regular Production Option Code UVC Rearview Camera.Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
- 11011347This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
- 11011231This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010874This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009430This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P2463 P2459 P11FB P11D3.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009118This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11009031This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
- 11008966This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Every Chevrolet Silverado 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.