2002 Ford E-250
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › E-250 › 2002
These records cover every 2002 Ford E-250. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2002 Ford E-250. Newest first.
Ford IS recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the…
Risk and remedy
Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
Ford IS recalling 225,000 my 1992-2003 econoline, my 1993-1995 taurus sho, my 1992-1998 crown victoria, my 1993 bronco, f-series, my 1995-1997 f-series super duty stripped chassis, my 1992-1998 mercury grand marquis, and my 1992-1995 lincoln town car vehicles. the affected vehicles were previously repaired using a wiring harness that IS not compatible with…
Risk and remedy
Risk
As a result, the fuse IS located in the output circuit rather than in the intended input power feed circuit, and may not offer the intended protection in the event of an electrical short to ground.
Remedy
Dealers will install a new wiring harness, or replace the mating electrical component. the recall began on february 18, 2008. owners may contact ford at 1-800-392-3673.
On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
Risk and remedy
Risk
This could result in an underhood fire.
Remedy
Dealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751.
On certain vans built on ford e250/e350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly IS out of alignment.
Risk and remedy
Risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy
Dealers will inspect and replace the wheelchair securement retractors as necessary. sure-lok IS conducting the owner notification and remedy for this campaign. owners should contact sure-lock at 1-908-231-1804 or accubuilt at 419-222-1501.
Certain vans and wagons fail to conform to the requirements of part 567, "certification." for certain 2003 E250 vans built with lt225/75r16e tires, the rear axle rating IS incorrectly listed on the label. in addition, the tire pressure IS incorrectly listed on the label for the rear tires on certain 2002 E350 wagons and for the front tires on certain…
Risk and remedy
Risk
Failure to follow proper vehicle loading specifications or tire inflation recommendation can result in tire failure, increasing the risk of a crash.
Remedy
Owners will be provided with supplementary tire labels containing correct information and installation instructions. if an owner so desires, their dealer can install the label for them. the recall began on july 8, 2004. owners should contact ford at 1-800-392-3673.
Owner complaints
17 complaints2 involved a crash2 involved a fire4 injuries
What owners report most
Latest complaints
- Tires
Both front tires merely developed tread bulges , less than 15K miles, never had a flat, been overloaded ,overinflated , ect.. they just became very poor driving and vibrated badly to find they both have bulges in the tread. they seemed fine about two weeks ago and when I went to drive it a couple days ago the problem became apparent. *tr
- Fuel/propulsion system
TL* the contact owns a 2002 ford E-250. The contact stated that while driving at 60 mph, the fuel tank strap detached from the vehicle and caused the fuel tank to nearly touch the ground. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 160,000.
- Engine and engine cooling
I own a ford F-250 with a 5.4 motor. This truck blew a spark plug out of the motor on 4-15 -2008 and it blew a different spark plug out of the motor on 5-13-2009. Ford needs to recall this truck and other vehicles and correct this defect. I will be talking with a lawyer in the next few days in…
I own a ford F-250 with a 5.4 motor. This truck blew a spark plug out of the motor on 4-15 -2008 and it blew a different spark plug out of the motor on 5-13-2009. Ford needs to recall this truck and other vehicles and correct this defect. I will be talking with a lawyer in the next few days in hopes of getting my truck repaired and to recover the money I have already spent for repairs.i f safercar.gov will check with parts houses such as auto zone and repair shops you will find this IS a very big problem, a very very big problem. I pull a horse trailer and if this spark would have blew out while pulling out into traffic me or my daughter could have been killed !!!!!! *Tr walter glenn johnson byram,ms
- Electrical system › Ignition › Module
Failure of cam position sensor on 2002 ford F250 diesel. Motor stops working lost of power steering and all power,as if key was turned off. If pulling trailer this was an extremly dangerios conditionin in the ford 2002 F250 truck with the 7.3 diesel motor. Just check the internet to see how many peoplle were having trouble. *ak
- Power train › Automatic transmission
4R70w transmission failure. planetary gear shattered resulting in a transmission failure. requiring the transmission to be rebuilt. *nm
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
Total catalytic converter failure at 51,000 miles. sat at dealership from jan 3,2006 to april 7, 2005 waiting for dealer only part. no cause found. truck was in excellent running condition. *nm
- Vehicle speed control › Cruise control
Ford has recalls on 1994-2002 ford truck 8500 gvw and under I have a 2002 F250 ford 8600 gvw that uses same cruise control parts as the other trucks. this unit was sitting in garage when not running when the same parts that are being replaced on other vehicles ignited on fire. Ford will not replace the parts. *jb
- Tires › Tread/belt
Tire separation, goodyear lt245/75r16e tires. at approximately 30000 miles, the tire began to bounce due to a tread separation, creating an unsafe situation. *Ak
- Wheels
My son was driving home when the back wheels locked-up and started to skid. He called the police and the officer said he could see where it look like that's what happened and there were three other witnesses to what had happened. my husband feels this IS what happened to him a couple of months ago. I am waiting to see if you are willing to pay for me to take my vehicle to a dealership to be checked out. *jb
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
When braking at 25 mph the brakes had gone to the floor. the consumer had to pump the brakes in order to stop the vehicle. The dealer stated that electronic hydraulic control unit for the ABS needed to be replaced. *ak *scc *jb
- Electrical system › Wiring
The vehicle caught on fire while parked for over 24 hours. The local fire department stated the fire was due to a short in the wiring. *jb it was later determined that there was a short in the wiring on the passenger side b post where the wiring runs through the post to the right side rear power door locks. *scc *nlm
- Air bags › Frontal · Service brakes, hydraulic
While driving 35 mph, the brakes failed. The consumer's vehicle hit several other vehicles and then ran into a taxi cab head on. upon impact, the frontal air bags did not deploy. *ak the vehicle was driven with no problem. there was no coolant in the engine and front end damage. *scc *jb
- Service brakes, hydraulic
Vibrations floor,steering wheel new problem brakes rear inner pads and rotors gone 22K miles. *nlm
- Service brakes, hydraulic › Pedals and linkages
The brake pedal had to pushed all the way to the floor, consumer also pressed on the accelerator by accident. *jb
- Fuel system, gasoline › Storage › Tank assembly
Vehicle has a 29 gallon fuel tank. When the fuel gauge reads empty and I fuel up the vehicle it will only take 22 gallons of fuel. The dealer tells me the vehicle should have a reserve, but a 7 gallon reserve doesn't make sense. I previously owned a 1999 F-250 with the same specs and when the fuel…
Vehicle has a 29 gallon fuel tank. When the fuel gauge reads empty and I fuel up the vehicle it will only take 22 gallons of fuel. The dealer tells me the vehicle should have a reserve, but a 7 gallon reserve doesn't make sense. I previously owned a 1999 F-250 with the same specs and when the fuel gauge read empty it would take up to 29 gallons, I had the 2002 vehicle at the dealer 3 times for this problem, they also tell me the gauge IS working properly. *jb
- Tires
Tire tread seperation after only 10,000 mile on the vehicle. was a slight vibration in the van before the tire blew. the enitre outer side wall of the tire was destroyed. dt
- Tires › Tread/belt
Consumer states original equipment (tires) general tire model# _ _ _ _ _ _ _ _ dot:#_ _ _ _ _ _ _ _ _ belt IS broken., dealer has been notified. Please provide model# and dot #. ts
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- HVAC Switch Failures
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data…
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years.ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.Ford Motor Company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.Ford informed ODI that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.Ford has also informed ODI that it would release a Technical Service Bulletin (TSB-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.In light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and Ford's actions to reduce the likelihood of a switch failure through switch design changes and a TSB, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10427875, 10114393, 10257890For additional information, see the attached closing report.
- Spark plug ejection from cylinder head
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or…
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi IS not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi IS aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi?s analysis showed, it IS possible for a spark plug to detach from the engine cylinder threads in the subject vehicles.however, odi?s analysis of 474 complaints describing such incidents found only a very few alleged any safety-related consequences.none of these showed any evidence of a serious safety consequence.given the large population and relatively long exposure time of the subject vehicles, the complaint analysis indicates that the risk to motor vehicle safety from the alleged defect IS very low.in view of the foregoing, it IS unlikely that nhtsa would issue an order for the notification and remedy of the alleged defect at the conclusion of the investigation requested in the petition.therefore, in view of the need to allocate and prioritize nhtsa?s limited resources to best accomplish the agency?s safety mission, the petition IS denied.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10148820This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
- 10022675Brake booster system may exhibit a brake pedal kickback and/or grabbing condition when applying the brakes.
- 10022232Headlight adjustment needed.
- 10018941Vibration/harshness above 45 mph (72 km/h) after tire balance.
- 10018741Malfunction indicator lamp on with diagnostic trouble code p1131 and/or p1151 - 4.2L engine.
- 10017865Headlight adjustment - chassis cab incomplete vehicles.
- 10012941Diagnostic trouble code b1876, b1880, b1915 and/or b1920 in the ecs module - vehicles equipped with aftermarket high current devices.
- 10010743Intermittent clunk on 3-2 downshift during coastdown/tip-in. Oasis. To include 2005 F-150, e-series and expedition.
- 10007350Clunk from front suspension.
- 10004072A bump steer steering feeling, noted when the vehicle's front wheels/tires contact road surface irregularities.
- 637767Subject regarding early wear of the inner brake pad on the rear disc brakes.
- 637519Some vehicles equipped with 4r70w transmission (driveshaft >70 inch) may exhibit a vibration / roughness on acceleration or under load at about 50-55 mph.
- 630683Concerns with bump steer steering feeling noted when front wheels / tires contact road surface irregularities.
- 622802Some vehicles equipped with 4r70w transmission (driveshaft >70 inch) may exhibit a driveline vibration / roughness on acceleration or under load at about 50 - 55 mph.
Every Ford E-250 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.