2009 Ford E-350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Ford E-350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
27 recalls name the 2009 Ford E-350. Newest first.
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may…
Risk and remedy
Risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to…
Risk and remedy
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected…
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big…
Risk and remedy
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and…
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
Advanced Wheels of Technology, Inc. (Advanced Wheels) is recalling certain model year 2008-2010 Ford E-350 vehicles modified by Advanced Wheels and equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in…
Risk and remedy
Risk
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
Remedy
Braun Corporation notified all of the vehicle owners, and Advanced Wheels replaced the recalled parts with new parts, free of charge. Owners may contact Advanced Wheels customer service at 1-860-653-8064.
Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or…
Risk and remedy
Risk
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
Remedy
Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk and remedy
Risk
If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy
Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Roush IS recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits used for installation on the following vehicles: model year 2007 and 2008 ford E-350 (duel rear wheel), my 2009-2011 ford e- 150, E-250, and E-350, and my 2009-2011 ford E-450 cutaways. the fuel rails included in the kits contain improperly seated injector…
Risk and remedy
Risk
A gas leak in the presence of an ignition source can result in a fire.
Remedy
Roush will notify owners of the vehicles of which the kits were installed on in order to arrange for free replacement of the injector retention clips. the safety recall began on september 29, 2011. owners may contact roush at 1-800-59-rouch (1-800-597-6874.
Roush IS recalling certain model year 2009-2011 ford E-150, E-250, and E-350 5.4L engin vans/wagons/cutaways, and model year 2010-2011 ford E-450 6.8L engine cutaway vehicles altered by rouch to operate using the roush branded cleantech propane autogas fuel system. the fuel rails included in the kits contain improperly seated injector retention clips.…
Risk and remedy
Risk
A propane leak in the presence of an ignition source can result in a fire.
Remedy
Roush will notify owners of the vehicles of which the kits were installed in order to arrange for free replacement of the injector retention clips. the safety recall began on september 26, 2011. owners may contact roush at 1-734-466-6255.
Frontline IS recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford E-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. these vehicles may be susceptible to rear hydraulic brake line damage. the rear anti-sway bar frame mounting bolt threads may come…
Risk and remedy
Risk
If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash
Remedy
Frontline will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by local ford dealers and frontline authorized service facilities. the manufacturer began contacting owners by telephone on july 12, 2011. owners may contact frontline communications at 1-727-573-0400.
Roush IS recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits produced between december 17, 2010, and may 6, 2011, used for installation on fleet vehicles model year 2009 through 2011 ford e-series vans/wagons/shuttles/cutaway (150, 250 and 350) with 5.4L engines ("e-series"), and my 2011 ford E-450 cutaways. the valves…
Risk and remedy
Risk
A gas leak in the presence of an ignition source can result in a fire.
Remedy
As of may 27, 2011, roush had notified all owners of record by telephone and shipped to them replacement valves free of charge. owners may contact roush at 1-734-466-6255.
Braun IS recalling certain model year 2005 through 2011 paratransit vans built on ford E-350 chassis from april 27, 2005, through july 29, 2010, equipped with carrier genv EM-1 evaporator units (EM-1) manufactured from january 1, 2006 through december 2010, containing a delphi pack-con III fuse holder in an allied motion motor assembly; EM-1 unit part…
Risk and remedy
Risk
If sufficient arcing occurs, the fuse holder may melt, and may be accompanied by flame, smoke and potential fire.
Remedy
Braun will notify owners and instruct them to contact either carrier or a braun dealer to obtain the free remedy. the safety recall began on march 17, 2011. owners may contact carrier at 1-800-793-4741 or braun at 1-800-the-lift (1-800-843-5438).
Mobility transportation (mts) IS recalling certain model year 2007 through 2009 conversion vans built on ford E150, E250, and E350 chassis from september 16, 2008 through april 15, 2009 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt IS fully engaged and…
Risk and remedy
Risk
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Mts IS working with ricon and ricon will be performing the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall began on october 18, 2010. owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.
Mobility transportation (mts) IS recalling certain model year 2007 through 2009 conversion vans built on ford E150, E250, and E350 chassis from september 16, 2008 through april 15, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up"…
Risk and remedy
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it IS possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Mts will notify owners and the repairs will be performed by authorized ricon dealers free of charge. a software solution for this safety defect IS under investigation. until the software solution IS available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall began on october 18, 2010. owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.
Mobility works IS recalling certain model year 2008 and 2009 conversion vans built on ford E150, E250, and E350 chassis after november 2007 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt IS fully engaged and latched in the buckle. ricon has discovered…
Risk and remedy
Risk
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Mobility works IS working with ricon and ricon will be performing the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall began on august 20, 2010. owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
Mobility works IS recalling certain model year 2008 and 2009 conversion vans built on ford E150, E250, and E350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up" button be released…
Risk and remedy
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it IS possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. a software solution for this safety defect IS under investigation. until the software solution IS available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall began on august 20, 2010. owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
Comm-trans IS recalling certain model year 2007-2009 ada conversion vans built on ford E-150, E-250, and E-350 chassis between december 7, 2007 and december 23, 2009 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt IS fully engaged and latched in the…
Risk and remedy
Risk
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Comm-trans IS working with ricon and ricon will be performing the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall began on july 6, 2010. owners may contact ricon at 1-818-267-3000 or comm-trans at 1-901-726-9394.
Comm-trans IS recalling certain model year 2007-2009 ada conversion vans built on ford E-150, E-250, and E-350 chassis between december 7, 2007 and december 23, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up" button be released…
Risk and remedy
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it IS possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Comm-trans will notify owners and the repairs will be performed by authorized ricon dealers free of charge. a software solution for this safety defect IS under investigation. until the software solution IS available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall began on july 6, 2010. owners may contact ricon at 1-818-267-3000 or comm-trans at 1-901-726-9394.
Elkhart coach has notified nhtsa of a defect in certain transit buses fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt IS fully engaged and latched in the buckle. ricon has discovered, however, that it IS possible for the operator to insert the belt tongue…
Risk and remedy
Risk
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Elkhart coach IS working with ricon and ricon will be handling the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall began on july 27, 2010. owners may contact ricon customer service at 800-322-2884, emailing at www.dmata@wabtec.com.
Elkhart coach has notified nhtsa about a defect in certain transit buses equipped with certain ricon s series and k series l-model wheelchair lifts, due to a problem in the software that controls the lift's "up" function. if the "up" switch IS released before the floor level limit switch IS activated, the lift may continue its upward travel for…
Risk and remedy
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it IS possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Elkhart coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. currently ricon IS developing a software solution and IS not available. until the software solution IS available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall began on july 27, 2010. owners may contact ricon customer service at 800- 322-2884, emailing at www.dmata@wabtec.com.
E-n-g mobile system IS recalling certain model year 2008 chevrolet w5500, model year 2007-2009 dodge 3500, model year 2009 mighty mover, model year 2006-2009 ford E-250, E-350 and E-450, model year 2008-2009 GMC w4500, model year 2007 international 4300, model year 2009 toyota land cruiser vehicles equipped with carrier airv ceiling units, model nos.…
Risk and remedy
Risk
This defect could result in a fire.
Remedy
E-n-g mobile system will notify owners and the vehicles will be repaired by carrier free of charge. please see carrier's defect report 09e-053. the safety recall IS expected to begin during december 2009. owners may contact carrier at 1-877-584-7059 or e-n-g mobile system at 1-925-798-4060.
Ford IS recalling 65 my 2008-2009 E-350 and my 2009 E450 cutaway vehicles equipped with school bus prep packages for failing to comply with the requirements of federal motor vehicle safety standard no. 301, "fuel system integrity." these vehicles may not have been assembled with the fuel tank protection brackets that are required for school bus…
Risk and remedy
Risk
In certain types of very severe crashes, the fuel tank may be damaged and result in a leak. a fuel leak in the presence of an ignition source could result in a fire.
Remedy
Dealers will inspect for proper fuel tank protection bracket installation and install brackets free of charge. the recall began on june 26, 2009. owners may contact ford at 1-866-436-7332 or through the internet at www.ownerconnection.com.
Ford motor company IS recalling 429 my 2009 ford econoline E-350 and E-450 cutaway school bus prep package vehicles manufactured from april 22, 2008 through march 2, 2009, to reposition the upper fuel tank protection bracket on the frame rail.
Risk and remedy
Risk
In certain types of very severe crashes, the fuel tank may be damaged and result in a leak. a fuel leak in the presence of an ignition source could result in a fire.
Remedy
Ford will notify owners and dealers will reposition the upper fuel tank protection bracket free of charge. the safety recall IS expected to begin on or before april 14, 2009. owners may contact ford toll-free at 1-866-436-7332 or contact a local ford or lincoln/mercury dealer for more information.
Owner complaints
10 complaints2 involved a fire
What owners report most
Latest complaints
- Unknown or other
This car bassed for last 2 smog checks and still the light for check engine on ? And I have video for that. / plus the last inspection 03/02/2017 in carfax I see something wrong ( I see that it was a rental vehicle so 81,963 miles in a little over two years IS not uncommon. We are also showing…
This car bassed for last 2 smog checks and still the light for check engine on ? And I have video for that. / plus the last inspection 03/02/2017 in carfax I see something wrong ( I see that it was a rental vehicle so 81,963 miles in a little over two years IS not uncommon. We are also showing that on 7/13/2012 the vehicle was serviced and at that time the odometer reading was recorded as 153,548 miles. Ca dmv reported that this vehicle had 155,061 miles on 8/6/2012. Both these odometer readings are higher than 98,384 miles and they both come from different sources. Therefore it appears that the 3/2/2017 odometer reading of 98,384 miles IS in error
- Suspension
TL* the contact owns a 2009 ford E-350. While driving approximately 50 mph, the vehicle decelerated without warning. The vehicle was pulled over to the side of the road and did not restart. The contact called the dealer and the technician stated that the fly wheel detached from the motto. The…
TL* the contact owns a 2009 ford E-350. While driving approximately 50 mph, the vehicle decelerated without warning. The vehicle was pulled over to the side of the road and did not restart. The contact called the dealer and the technician stated that the fly wheel detached from the motto. The technician also stated that the failure was a known issue. The vehicle was towed to the contact's residence. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 159,000.
- Exterior lighting
TL* the contact owns a 2009 ford E350. The contact stated that while parked, the rear driver side tail light caught fire. The fire extinguished independently. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.
- Seat belts
This IS a 2009 15 passenger church van with 17000 miles. The van IS meticulously cared for and maintained inside and out. the vehicle IS lightly used. It was discovered during a pre-trip inspection that the right side, 3RD row passenger seatbelt that should be attached to the frame of the vehicle…
This IS a 2009 15 passenger church van with 17000 miles. The van IS meticulously cared for and maintained inside and out. the vehicle IS lightly used. It was discovered during a pre-trip inspection that the right side, 3RD row passenger seatbelt that should be attached to the frame of the vehicle (above the passenger's shoulder) was disconnected. further inspection showed that the threading of the bolt and the threading to the corresponding nut welded to the frame was stripped smooth. there was no other evidence of damage to the area surrounding the stripped parts (i.e. Damage to interior molding, fabric or the seat belt webbing and hardware.) the damage seen on the bolt IS consistent with a bolt that has been over torqued or cross threaded. this IS clearly something that has occurred in manufacturing. a ford dealership in hagerstown, maryland has inspected this and concurs that the bolt was over torqued or cross threaded. *tr
- Electronic stability control (esc) · Service brakes
Ford e-series vans. 2009-2012 E150, and E350 both as vans, and as passenger shuttles I am a commercial driver, I've spent my life with ford vans (have not driven 04-08) 09+ newer vans occasionally do not stop below 15mph ABS over sensitive and easily confused by slight downgrades…
Ford e-series vans. 2009-2012 E150, and E350 both as vans, and as passenger shuttles I am a commercial driver, I've spent my life with ford vans (have not driven 04-08) 09+ newer vans occasionally do not stop below 15mph ABS over sensitive and easily confused by slight downgrades, potholes, sand, rr tracks, light snow over compact snow, wet brick, or slight ice too often I must rely upon downshifting to stop before the intersection numerous vans, various tire conditions (great to poor), all have the same issue can take 13-20 seconds to go from 15mph to 0MPH relying on ABS alone, which our other vehicles are just fine on the same stretch of road (stop in about 3-5secs) the ABS IS amazingly good on level ground, but slight downgrades + a previous listed element confuses the system and will deny the driver brake pressure the ABS IS dangerous in winter (occasionally) I was driving these fans over 40 hours a week, every week since we got them in 09'. I learned to drive on a 94, our work had a 95 and an 03, which were fine in winter (but broke down after my first year of employment there). The 09'S and newer were the problem. the traction control set a new level of danger in fluffy snow. Sometimes these RWD vans would understeer, but the tc was over zealous and you could not correct under steer. The tc could not be completely turned off either. So they would be stuck on the ice, and unsteerable in the fluffy stuff I've been driving for 15 years, never had an accident, I study rally racing techniques, and I am shocked these new ford vans made safety regulations "america's drivers should feel confident that anytime they get behind the wheel they can easily maintain control of their vehicles -- especially in the event of an emergency"-ray lahood. these systems should not override driver inputs, professional, experienced drivers inputs. *tr
- Engine and engine cooling · Fuel system, other
On 03/15/11 spark plug #6 blew out of the head of engine causing a strong smell of gasoline. on 06/01/11 spark plug #3 blew out same odors resulted. dealer rethreaded hole(s). metal shavings could now be in the head of the engine causing more damage. dealer says this IS not a permanent repair…
On 03/15/11 spark plug #6 blew out of the head of engine causing a strong smell of gasoline. on 06/01/11 spark plug #3 blew out same odors resulted. dealer rethreaded hole(s). metal shavings could now be in the head of the engine causing more damage. dealer says this IS not a permanent repair and may happen again. this IS a fire hazard. Gasoline could ignite causing a fire and/or impaired vision. [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tr
- Electronic stability control (esc)
Subject:esc IS not really standard on the ford E350 comments: I drive a 2009 E350 commuter van that does not have esc. But your web site safecar.gov indicates that esc has been standard on this van since 2006. In fact, ford sells conversion vans without esc and the nc dot specifies them for…
Subject:esc IS not really standard on the ford E350 comments: I drive a 2009 E350 commuter van that does not have esc. But your web site safecar.gov indicates that esc has been standard on this van since 2006. In fact, ford sells conversion vans without esc and the nc dot specifies them for purchase. Perhaps as many as 48 other states do the same. See this story: http://abclocal.go.com/wtvd/story?section=news/abc11_investigates&id=7293228 I think the nhtsa need to clean up their act and start getting the word out on this. Nc quickly changed their policies when they learned the facts. Perhaps the other states and other fleet/commercial buyers would do the same if you could raise awareness on this issue. *Tr
- Exterior lighting
Ford full size van when you open rear doors to load or unload , the doors block all lights, turn sig , tail lights,4-way flashers and break lights . The only light you have IS dome. Somebody will get hurt or killed.*tr
- Engine and engine cooling
Suspicious fire determined by fire marshall as originating in the engine compartment/passenger side that traveled through the fire wall, along the wiring in the wall to the gas tank which then caught fire which spread to entire vehicle. Damage to driveway and overhead trees and minor damage to car…
Suspicious fire determined by fire marshall as originating in the engine compartment/passenger side that traveled through the fire wall, along the wiring in the wall to the gas tank which then caught fire which spread to entire vehicle. Damage to driveway and overhead trees and minor damage to car parked in front of van. vehicle IS only 3 months old, never had repairs and caught fire in the middle of the night sitting in a driveway, not running. ford D-350 extended cab. $5,000 worth of personal property and $10,000 worth of company property was lost in the fire. *tr
- Steering
March 30, 2009 vpsi, inc. 165-U new boston street suite 286 woburn, ma 01801 attention: melissa zampitella, new england area manager the purpose of this letter IS to make you aware of what I believe to be a significant safety issue with the 2009 E-350 ford vans which vpsi provides to…
March 30, 2009 vpsi, inc. 165-U new boston street suite 286 woburn, ma 01801 attention: melissa zampitella, new england area manager the purpose of this letter IS to make you aware of what I believe to be a significant safety issue with the 2009 E-350 ford vans which vpsi provides to massrides participants. recently the van pool for which I am coordinator was provided a 2009 ford van in exchange for our van that required service. during the ride to cape cod I noticed a distinct difference in handling from the van we currently have, a 2007 ford. the van swayed excessively at highway speed and presents a clear danger! this IS particularly noticeable when other vehicles pass. I had to slow down to eliminate the swaying!! this was also noticed by two other drivers of the van on separate occasions; marcy maenpaa and david stanford. both found the van to be extremely difficult to control and told me that they felt they were unable to drive the van safely and therefore would not drive it in the future. an interesting sidebar IS that while parked at north station awaiting two riders, the driver was approached by the driver of an identical van asking if we had handling issues with the van. I believe this issue goes beyond the one van we had but implies it may be a factory defect. since these vans typically have upwards of 14 passengers, an accident could be life threatening to not only the members of the van pool but also to others on the roadway. all the members of the van pool felt it imperative that we passing our experience along to you considering the risks. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10205022Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
- 102049974R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available
- 10183758Some 2009-2016 E-Series, F-Super Duty, 2009-2015 F-53 Motorhome and 2011-2015 F-59 Stripped Chassis vehicles equipped with a TorqShift transmission and a transmission built on or before 12/15/2015 may exhibit a MIL with DTCs P0751, P0730 and/or P2700
- 10148818This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 100810132009-2016 e-series difficulty programing trailer brake control (tbc) module.
- 100752624R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.
- 10056701Ford/lincoln/mercury: failure of planetary gear assembly IS due to transmission, on certain vehicles, exhibiting grinding, gear slippage, whine type noise, vibration, while driving or loss of reverse.
- 10056196Ford: when shifting between park, reverse and/or during 2-3 shift, an intermittent clunk occurs with a torqshift transmission. Model 2003-2014 f-super duty, e series, excursion, F-53 motorhome chassis, low cab forward.
- 10056191Ford/lincoln/mercury: the indicator may illuminate overdrive off and/or slipping in 3RD or no 4TH gear, due to direct clutch failure and diagnostic trouble code (dtc) p0733 and/or p0734. Model 2008-2013 mark LT, F-150, crown victoria, grand marquis, town car, e series.
- 10055629Ford: on some trucks, there IS a no crank situation and if voltage on transmission range sensor at pin 21, IS less than 5 volts, disconnect the engine cooling fan clutch, electronically, and recheck voltage. Model 2003-2007 f super duty, 2004-2010 e series, 2003-2005 excursion.
- 10055018Ford: the diagnostic trouble code (dtc) p0130, (oxygen sensor circuit bank 1, sensor 1) or p0150 (oxygen sensor circuit bank 2, sensor 1) will appear when the malfunction indicator lamp (mil) IS illuminated on some trucks and service procedure IS provided. Model 2009-2011 3-150, 250, 350, 450.
- 10054755Ford: the malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0713 and/or p0710 regarding torqshift transmission. Model 2008-2009 F-53 motorhome chassis, low cab forward, 2008-2010 F-250, F-350, 2008-2011 E-350, E-450, F-450, F-550, 2011 F-53 motorhome chassis, F-50 commercial stripped chassis.
- 10044125Ford: some 2009- 2011 e-series, f-super duty-f-53 motorhome and F-59 stripped chassis vehicles equipped with a torqshift transmission may exhibit mil with dtcs p0751, p0730 and/or p2700.
- 10041932Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard.
- 10040784Roush industries service campaign: see document search button for owner letter. The emission control labels do not meet standards.
- 10039130Ford: there may be a lack of rpm, hesitation, or rough running concerns when the vehicle IS in idle. There may be two trouble codes stored. The problem may be caused by aftermarket generators installed or modifications to the front end drive. E-350/450.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This IS a software problem.
- 10037561Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored.
- 10034571Ford: runs rough, lacks power, hard start, no start. Some vehicles and trucks equipped with 6.0L engine may exhibit a runs rough, lacks power, hard to start, no start concern with or without diagnostic trouble code (dtc) p0611 code or various injector circuit codes.
- 10032624Ford: steering wander. Some vehicles may exhibit steering wander or free play. Steering gear mesh load adjustment. Front end alignment may be adjusted to improve the wander/free play condition. Sticky on center feel may also be due to ball joint tightness and/or high friction/rubbing of the intermediate shaft boot.
- 10028826Ford: some vehicles with diesel engines may experience no starts, hard starts or rough running when cold and may be accompanied with diagnostic trouble codes (dtcs) p0611, p1378 and/or all 8 injector circuit codes.
Every Ford E-350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.