2017 Ford E-350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Ford E-350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2017 Ford E-350. Newest first.
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk and remedy
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera…
Risk and remedy
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk and remedy
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Owner complaints
13 complaints1 involved a crash1 involved a fire
What owners report most
Latest complaints
- Engine · Fuel/propulsion system
Over the course of the last 3 months I have experienced different problems with the emissions on my truck. It started with replacing the sensor in the tail pipe then that led to loosing power while pulling my 25 foot goose neck trailer. On 7 different occasion I lost power while hooked up to my…
Over the course of the last 3 months I have experienced different problems with the emissions on my truck. It started with replacing the sensor in the tail pipe then that led to loosing power while pulling my 25 foot goose neck trailer. On 7 different occasion I lost power while hooked up to my trailer. It happens with no warning either on hills or on a straight away. Two of the cases almost led to a wreck because semi's were following me to closely and when I lost power I immediately turned on my flashers and they were either able to get around me or lock up their brakes without hitting me. When this happens I have to coast off to the side of the road and restart the truck to get out of the way of traffic. My dealer could not diagnose the issue because the truck didn't throw a code until the 7th time. When it finally happened I was able make it into the dealership before they closed for the evening and they hooked up the laptop to check the code. This led to replacing the whole fuel system because the CP4 injection pump failed and sent metal shavings through the fuel system. Once this was all replaced the check engine light came on again just after leaving the dealership and now the EGR valve needs replaced. I took my truck to the dealership on June 2, 2026 and to this day July 2, 2026 they still have my truck and are trying to remedy the situation. We are hopeful that after replacing the EGR valve that my truck will be finished. I have also learned that Ford has replaced/ recalled certain VIN numbers for the issues I have encountered, however my truck doesn't qualify ???? How do they determine the recall protocol and is this fair to all customers. This truck is vital to my business and I have had to rent a truck from one of my customers during this month long journey to be able to preform my daily activities for my business. The dealer was gracious to give me a car to drive however a car can not pull a 25 foot goose neck trailer
- Electrical system · Forward collision avoidance › Adaptive cruise control · Steering
Driving during heavy rain in Texas, vehicle lost power intermittently, causing engine failure, loss of steering, loss of braking, loss of control. This event was apparently due to BCM failure due to moisture getting to the BCM. Upon inspection by a certified Mechanic , BCM and wiring was wet. BCM also had apparent corrosion.11
- Wheels
Fall of 2021 traveling in oklahoma panhandle pulling trailer with livestock the passenger rear tire popped off due to lug bolts breaking. tow truck took to mckay ford in woodward, ok and they fixed. jan 14, 2023 travieling near canadian, texas at night drivers side tire popped off due to lug…
Fall of 2021 traveling in oklahoma panhandle pulling trailer with livestock the passenger rear tire popped off due to lug bolts breaking. tow truck took to mckay ford in woodward, ok and they fixed. jan 14, 2023 travieling near canadian, texas at night drivers side tire popped off due to lug nuts breaking. now I am reading that we are not the only ones having this problem. faultey lug nuts cauing big problems. not safe
- Unknown or other
May 3, 2019 nhtsa campaign number: 19v342000 brake light may randomly illuminate if the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash. nhtsa campaign number: 19v342 manufacturer taylor made ambulances components…
May 3, 2019 nhtsa campaign number: 19v342000 brake light may randomly illuminate if the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash. nhtsa campaign number: 19v342 manufacturer taylor made ambulances components exterior lighting potential number of units affected 17 summary taylor made ambulances IS recalling certain 2017-2018 ford E-350, F-450, E-450, F-550, and GMC g3500-based ambulances equipped with whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. remedy taylor made will notify owners and whelen will replace the brake lights, free of charge. The recall began june 5, 2019. Owners may contact taylor made ambulances customer service at 1-800-468-1310. company closed, unable to drive our ambulance
- Engine
TL* the contact owns a 2017 ford e -350. The contact stated that the vehicle failed to start and was jump started. Additionally, the vehicle failed to shutdown when the key was removed. The vehicle was taken to the local dealer grieco ford (1651 new state hwy, raynham, ma 02767 (508) 219-4544)…
TL* the contact owns a 2017 ford e -350. The contact stated that the vehicle failed to start and was jump started. Additionally, the vehicle failed to shutdown when the key was removed. The vehicle was taken to the local dealer grieco ford (1651 new state hwy, raynham, ma 02767 (508) 219-4544) where it was diagnosed that the cluster module and instrument panel cluster needed to be replaced. In addition, while at the local dealer there was smoke emerging from the step well. The manufacturer was not contacted. The failure mileage was 45,000.
- Steering
When driving on highway and go over a bump in road the truck goes into a death wobble and you need to immediately hit the brakes and slow down to almost a complete stop to get the truck back under control. Very life threatening. This IS the second time I have had to take back to dealer for same…
When driving on highway and go over a bump in road the truck goes into a death wobble and you need to immediately hit the brakes and slow down to almost a complete stop to get the truck back under control. Very life threatening. This IS the second time I have had to take back to dealer for same reason. the last time this happened it almost threw me in the ditch. This IS a very serious situation and there should absolutely be a recall done before someone gets killed when this happens.
- Steering · Suspension
Experienced the infamous ford "death wobble" after hitting a road dip at 65mph while travelling to fl. I was pulling our 5TH wheel camper. I re-experienced it again 15 times during the same trip!!! Front end shakes uncontrollably until you slow down below 40, which IS a hazard on a freeway!…
Experienced the infamous ford "death wobble" after hitting a road dip at 65mph while travelling to fl. I was pulling our 5TH wheel camper. I re-experienced it again 15 times during the same trip!!! Front end shakes uncontrollably until you slow down below 40, which IS a hazard on a freeway! occurred several times around 45-50 mph, too. please have ford issue a recall!!! I am not the only owner experiencing this problem and it IS a hazard to drive and have it occur.
- Suspension
While driving this vehicle at hiway speed of 60 mph, I hit a bump in the road, the vehicle started viberating violently in the front end. The steering was nearly un-controllable. I took the vehicle to my dealership where the ordered a part that was supposed to fix the problem. It did not fix the…
While driving this vehicle at hiway speed of 60 mph, I hit a bump in the road, the vehicle started viberating violently in the front end. The steering was nearly un-controllable. I took the vehicle to my dealership where the ordered a part that was supposed to fix the problem. It did not fix the problem. There seems to be an issue with this model of vehicle since other truck owners have experienced the same problem. This IS a serious safety concern, and should be placed on a recall.
- Structure › Body
Tailgate opens on it's own while driving or in park in wet weather on any road.
- Service brakes
This vehicle IS used as an ambulance. On two separate occasions the vehicle was involved in two major accidents, once going forward from a stationary position through our building garage door and the other while in reverse trying to slow down backing up and going through an interior building wall.…
This vehicle IS used as an ambulance. On two separate occasions the vehicle was involved in two major accidents, once going forward from a stationary position through our building garage door and the other while in reverse trying to slow down backing up and going through an interior building wall. The gas and brake pedal are located too close together. When the driver went to apply the brakes his foot presses down on the throttle pedal at the same time, causes the vehicle to take off. The more brake you push the more throttle IS pressed. We also on two other occasions when the vehicle was outside have had the drivers while depressing the brake in a stationary position shifting from park to drive also press the gas causing the vehicle to go to a very high rpm as they shifted into drive causing the vehicle to launch forward. Each incident that occurred involved different drivers. I personally am responsible for all vehicle maintenance for the association, I measured the clearance between these pedals as compared to our other ambulance. The pedals on the vehicle in question IS almost 3/4 of an inch closer than our F450. The vehicle was brought to the dealer after the first accident and checked and no issue was found. Accidents occurred 1/18/2018 and 2/7/2019 *dt*jb *bf*jb
- Power train
Unintended acceleration occurred twice in september 2018. Once while in reverse; the other while in drive. No accident or injury occurred. This IS a new vehicle. The truck was stationary at a red light. When the incident occurred while in drive. I was slowly backing up in a parking lot, with my foot on the brake when the incident occurred while in reverse.
- Steering
While driving on interstate at the speed of 75 mph went over a small bump on road that had been repaired and my truck went into a severe front end shake and wobble that I just about went into the ditch. (Scared to death) slowed down to 10 mph and it stopped so I slowly regained speed only to find…
While driving on interstate at the speed of 75 mph went over a small bump on road that had been repaired and my truck went into a severe front end shake and wobble that I just about went into the ditch. (Scared to death) slowed down to 10 mph and it stopped so I slowly regained speed only to find that the next little bump I went over it done it again. I am hear to say that if I had been pulling my living quarters horse trailer I am sure the outcome would have been different. so I see others have had this same issue so what IS taking the ford motor company so long in doing a recall to fix this death trap that we are driving on public highways? I am hear to say that if something would of happened to me or my husband you would be hearing from my lawyer. lets get the problem fixed before someone IS killed if they haven't been already. this IS the fourth time in three months that this has happened to me. the date listed below IS the last time this happened while on interstate.
- Suspension
We ordered a 2017 with an advertised gvw of 14,500 and gcvw of 22,000 (E450) but the manufacturer substituted a 2018 product with a gcvw of 18,500 (E350) and gvw of only 12,500 which in my opinion IS a major safety concern considering that most vehicles sold will likely be overweight when in use…
We ordered a 2017 with an advertised gvw of 14,500 and gcvw of 22,000 (E450) but the manufacturer substituted a 2018 product with a gcvw of 18,500 (E350) and gvw of only 12,500 which in my opinion IS a major safety concern considering that most vehicles sold will likely be overweight when in use and it clearly will not meet the needs of what we expected to receive. Thor ignores our concerns and has offered no solution as to how we can safely use this motorhome considering it IS borderline overweight with minimal loading and passengers.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10241626Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10241547Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10155575Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
- 10155574Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10148818This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 10117902Affected vehicle list fo 17B08 customer satisfaction program
- 10117901Ford Customer Satisfaction Program 17B08 concerning certain vehicles equipped with 6.8L engine. Notifying customers of potential loose crankshaft pulley bolt and recommending servce action by Ford dealer.
- 10100082The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern IS intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
- 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
- 10099458Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. This may be due to small debris causing the vct solenoid to stick. Before attempting any component diagnosis or replacement of the vct solenoid, refer to powertrain control and emissions diagnosis (pc/ed) pinpoint test HK11 to cycle the affected vct solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6m280 and applicable labor operations in section 10 of the service labor time standards (slts) manual.
- 10094625The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern IS intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
- 10094592Some 2016-2017 e-series 350/450 vehicles equipped without a traction control switch and built on or before 17-feb-2016 may have traction control function or traction control related symptoms. Vehicles without a traction control switch are not intended to have traction control. Reprogram the powertrain control module (pcm) to the latest calibration using ids release 103.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
Every Ford E-350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.