2016 Ford E-350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › E-350 › 2016
These records cover every 2016 Ford E-350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Ford E-350. Newest first.
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to December 10, 2015 and equipped with a 6.8L engine and an optional trailer brake controller. The trailer braking system may fail, increasing the distance needed to stop the vehicle.
Risk and remedy
Risk
If the vehicle unexpectedly needs an extended braking distance, there would be an increased risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on February 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S01. Note: This recall supersedes 15V-710. Any vehicle previously repaired under 15V-710 will need to be repaired again.
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to September 1, 2015, and equipped with a 6.8L engine and an optional trailer brake controller. In the affected vehicles, the trailer brake controller may not actuate the trailer brakes.
Risk and remedy
Risk
If the trailer brakes are not activated when the towing vehicle is slowing down, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on November 10, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S32.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Power train
The contact owns a 2016 Ford E-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to Ford Campaign Number:19B40 (Coast Clutch Cylinder and One-Way Clutch…
The contact owns a 2016 Ford E-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to Ford Campaign Number:19B40 (Coast Clutch Cylinder and One-Way Clutch Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
- Structure
The econoline van for the exhaust odor, when we first tested the vehicle in the shop with the vehicle running (no exhaust hose on the tailpipe) the co detector read 49 ppm after about 15 minutes. When we tested the second time, the vehicle was in the same spot but a exhaust hose run from the…
The econoline van for the exhaust odor, when we first tested the vehicle in the shop with the vehicle running (no exhaust hose on the tailpipe) the co detector read 49 ppm after about 15 minutes. When we tested the second time, the vehicle was in the same spot but a exhaust hose run from the tailpipe to outside the shop and the co detector read 9 ppm after about 15 minutes. The third test, the vehicle was outside and after about 15 minutes the co detector read 0 ppm and we also tested in the utility body which read 0 ppm. We know that the vehicle IS not leaking exhaust, any "exhaust odor" or co measured in the cabin of the vehicle IS most likely from the exhaust surrounding the vehicle and entering through the porous utility body. *Dt*jb
- Seats
Vehicle IS upfiitted by morgan olson with seats by freedman seating. The pin that holds the seat pedestal to the seat base falls out and the seat falls to its lowest position without warning. This has happened to several of our fleet trucks. The detent ball spring IS to weak. We have modified 2 of…
Vehicle IS upfiitted by morgan olson with seats by freedman seating. The pin that holds the seat pedestal to the seat base falls out and the seat falls to its lowest position without warning. This has happened to several of our fleet trucks. The detent ball spring IS to weak. We have modified 2 of our vehicles by drilling out the ball and installing hairpin clips. On the others we have installed a zip-strip through the pin ring while waiting for instruction from morgan olson concerning a authorized repair. Have made several attempts to obtain feedback over the course to 2 years, but have not received any instruction as to how this issue IS being handled. the seat fell while the vehicles were in motion in every incident, startling the driver.
- Service brakes
The parking brake cable IS routed through the left front wheel area in such a way that the tire contacts it during normal steering/suspension movements and IS chaffing the cable.
- Power train
The automatic transmission shifter control cable contacts the parking brake pedal assembly, therefore when applying/releasing the parking brake the cable IS getting chaffed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10241626Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10241547Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10205022Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
- 10183758Some 2009-2016 E-Series, F-Super Duty, 2009-2015 F-53 Motorhome and 2011-2015 F-59 Stripped Chassis vehicles equipped with a TorqShift transmission and a transmission built on or before 12/15/2015 may exhibit a MIL with DTCs P0751, P0730 and/or P2700
- 10183751In all of the affected vehicles, the two VECI labels contain incorrect Frontal Area information.
- 10183749In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10155575Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
- 10155574Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10148818This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
- 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
- 10094592Some 2016-2017 e-series 350/450 vehicles equipped without a traction control switch and built on or before 17-feb-2016 may have traction control function or traction control related symptoms. Vehicles without a traction control switch are not intended to have traction control. Reprogram the powertrain control module (pcm) to the latest calibration using ids release 103.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
- 10091003Setting the correct tire inflation pressure IS an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure IS key to the ride characteristics of the vehicle and affects ride quality, handling, load capacity and tire wear. The recommended pressure settings can be found on the tire information label in the driver's side front door jam. Do not use the tire pressures listed on the sidewall of the tires. Maintaining the tire pressure IS part of normal maintenance. It should be rechecked monthly, per the owner guide and during the recommended tire rotation intervals.
- 100810132009-2016 e-series difficulty programing trailer brake control (tbc) module.
- 10081002Some 2016 e-series cutaway vehicles built on 10/1/2015 and through 2/26/2016 may exhibit a cargo box courtesy lamp which remains illuminated with the switch in the off position due to a wiring harness concern.
- 10076524Vehicle Emissions Control Information (VECI) Label Update REASON FOR THIS ACTION In all of the affected vehicles, the two VECI labels contain incorrect Frontal Area information.
- 10076303Engine and Motorhome Prep Package Vehicle Emissions Control Information (VECI) Label Update In all of the affected vehicles, the two VECI labels contain incorrect Frontal Area information
Every Ford E-350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.