2010 Freightliner Cascadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2010 Freightliner Cascadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
23 recalls name the 2010 Freightliner Cascadia. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk and remedy
Risk
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2007-2011 Freightliner Cascadia trucks manufactured March 26, 2007, to August 31, 2010. Water may leak into the Signal-detection and Activation Module (SAM) Chassis causing corrosion which may result in electrical shorts or possible intermittent operation of trailer lights.
Risk and remedy
Risk
Intermittent operation of the trailer lights may prevent other drivers from knowing that the truck is slowing or stopping, increasing the risk of a vehicle crash. Additionally, an electrical short in the SAM chassis may result in a a fire.
Remedy
DTNA will notify owners, and dealers will inspect the SAM chassis for corrosion, replacing it as necessary. Any vehicle that does not have a drip shield mounted in the cab over the SAM chassis will receive one. These repairs will be performed free of charge. An interim letter was sent to owners on May 4, 2015. The recall began on October 8, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-679.
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2008-2015 Freightliner 114SD, Cascadia, M2 Business Class, Sterling LT8500, and Thomas Built Buses Saf-T-Liner HDX vehicles manufactured February 19, 2008, through February 11, 2014, and equipped with Cummins Westport Model ISL G and Cummins Westport Model ISX12 G engines.…
Risk and remedy
Risk
The sensor malfunction could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact Daimler at 1-800-385-4357 or Cummins Inc. at 1-800-343-7357. Daimler's number for this recall is FL-660.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the…
Risk and remedy
Risk
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, DD13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines IS sensitive to assembly…
Risk and remedy
Risk
A fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire.
Remedy
Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2005-2011 freightliner cascadia, columbia, century, coronado, and classic XL trucks manufactured from november 1, 2004, through june 15, 2010 for the rack and pinion steering system. the lower pinion bearing may corrode and fail. a failed bearing may lead to damage of the spool valve seals. a damage spool…
Risk and remedy
Risk
The steering could unexpectedly turn left or right, making the vehicle more difficult to control and increasing the risk of a crash.
Remedy
Daimler trucks will inspect the lower bearing for corrosion. if corrosion IS found, the rack and pinion system will be replaced. if no corrosion IS found, on the bearing, the bearing will be packed with grease and the rubber bellows will be replaced with sealant added between the bellows and the rack housing. an interim letter was mailed in december 2011. owners may contact daimler trucks toll-free at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2006-2012 freightliner business class M2, cascadia, century, columbia, coronado and sterling a-line vehicles built with meritor wabco electronic stability control (esc) system manufactured from september 15, 2005 through september 1, 2011. under certain road and driving conditions, vehicle body roll and road…
Risk and remedy
Risk
If the driver IS slow to react during this esc intervention, the vehicle may deviate from the intended line of travel increasing the risk of a crash.
Remedy
Daimler trucks will notify owners, and dealers will replace the esc module with the appropriate software version as necessary, free of charge. an interim owner notification will be mailed on or about november 21, 2011. the date for availability of the final remedy IS subject to validation testing and parts availability. the safety recall began on march 28, 2012. owners may contact daimler trucks toll-free at 1-800-547-0712.
Dtna IS recalling certain model year 2008-2012 freightliner; cascadia, century class, columbia, and coronado, certain model year 2008-2009 sterling; a-line and l-line and certain model year 2009-2012 western star constellation vehicles, manufactured from january 14, 2008, through june 15, 2011, built with detroit diesel 15 or 16 engines. the bolt attaching…
Risk and remedy
Risk
A short circuit between an un-fused battery cable and chassis ground could result in a vehicle fire.
Remedy
Dealers will install a new bolt and isolator and repair the recreational vehicles free of charge. the safety recall began on december 21, 2011. owners may contact dtna at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, M2, and western star 4900 heavy trucks manufactured from february 19, 2009, through july 9, 2010, equipped with specific DD13 and DD15 engines assembled with a bosch high pressure fuel pump element which may develop a crack due to hydrogen…
Risk and remedy
Risk
If a diesel fuel leak continues undetected, fuel may spill onto the roadway increasing the risk of a crash.
Remedy
Daimler trucks will notify owners, and dealers will repair the vehicles, free of charge. this recall IS an expansion of a previous recall (see recall campaign 10v-339). the safety recall began on may 18, 2011. owners may contact daimler trucks toll-free at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2006 through 2011 freightliner, cascadia, century, columbia fld, and M2, sterling 9500, and western star 4900 heavy trucks manufactured from march 20, 2006, through june 30, 2010, equipped with specific mbe4000 epa07 model engines. the intake air grid heater may short circuit and fail due to excessive…
Risk and remedy
Risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
Remedy
Dtna will notify owners of the recall during march 2011. another notification will be issued once the remedy IS released. dtna expects the remedy to be available by december 1, 2011. repairs will be performed by dtna dealers free of charge. owners may contact dtna toll-free at 1-800-547-0712. this recall IS asscociated with a previous recall, campaign number 10v-341.
Daimler trucks IS recalling certain model year 2010 and 2011 argosy, cascadia, and cornoado heavy trucks manufactured from january 4, 2010, through november 30, 2010, equipped with 40K airliner suspensions. the rear suspension may fracture through the center bolt hole after vehicle assembly.
Risk and remedy
Risk
If undetected, over time the rear end of the spring may separate from the vehicle causing a hazardous road debris situation, increasing the risk of a crash.
Remedy
Daimler trucks will notify owners and dealers will replace the mono leaf springs free of charge. daimler trucks will send an interim letter to owners informing them of the recall. the safety recall IS expected to begin on or about august 5, 2011. owners may contact daimler trucks at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, M2, and western star 4900 heavy trucks manufactured from february 19, 2009 through july 9, 2010, equipped with specific DD13 and DD15 engines assembled with a bosch high pressure fuel pump element which may develop a crack due to hydrogen…
Risk and remedy
Risk
If a diesel fuel leak continues undetected, fuel may spill onto the roadway potentially resulting in a crash.
Remedy
Daimler trucks will notify owners and dealers will repair the vehicles free of charge. the safety recall IS expected to begin on or about march 28, 2011. owners may contact daimler trucks toll-free at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. the intake air grid heater may short circuit and fail due to excessive internal temperatures.
Risk and remedy
Risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
Remedy
Daimler trucks will notify owners and dealers will repair the buses free of charge. repairs will be performed by detroit diesel corporation authorized repair facilities. the safety recall IS expected to begin on or about july 29, 2011. owners may contact daimler trucks toll-free at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2008 through 2011 freightliner columbia, cascadia, coronado, century, M2, sterling 9500, and western star 4900 vehicles equipped with dd 13 and dd15/dd16 engines and manufactured from january 1, 2007 through april 5, 2010. should the fuel filter become restricted, the low pressure fuel flange may develop a…
Risk and remedy
Risk
Fuel leaking onto the roadway may result in vehicle crash.
Remedy
The low pressure fuel flange will be replaced with a more robust component. this service will be performed free of charge. the safety recall began on september 17, 2010. owners may contact daimler trucks at 1-800-547-0712.
Daimler trucks has notified nhtsa of a defect in certain model year 2008 through 2010 cascadia equipped with lifeguard rolltek advanced occupant protection system. the lifeguard rolltek IS designed to provide additional protection to vehicle occupants in the event of a rollover accident and it may not have been properly installed.
Risk and remedy
Risk
Reduced effectiveness of the advanced occupant protection system may increase the risk of injury.
Remedy
Dealers will inspect and install an additional retainers to ensure the system remains fully functional. this service will be performed free of charge. the safety recall began on august 4, 2010. owners may contact daimler trucks at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2010 freightliner cascadia vehicles manufactured may 20, 2009 through january 29, 2010 and equipped with optional sheppard HD94 steering gears. restraining washer locking tabs may not have been seated into the pitman arm retainer notches during assembly.
Risk and remedy
Risk
Incomplete installation of the pitman arm retaining mechanism may allow unthreading of the retainer. disengagement of the pitman arm from the steering box may result in loss of steering and crash could occur.
Remedy
Dealers will inspect to insure pitman arm retainer IS properly torqued and restraining washer IS properly installed with locking tabs seated in notches of the retainer. this service will be performed free of charge. the safety recall IS expected to begin on or before april 2, 2010. owners may contact daimler trucks at 1-800-547-0712.
Daimler trucks IS recalling model year 2009-2010 freightliner, and sterling vehicles equipped detroit diesel DD13 epa07 engines which were manufactured with grid heaters. increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a short circuit.
Risk and remedy
Risk
A short circuit could result in a vehicle fire and injury to vehicle occupants.
Remedy
Detroit diesel will repair vehicles free of charge. The engine control logic will be reprogrammed to provide cold weather starting without the need of a grid heater. wiring to the grid heater will be removed. the safety recallbegan on december 18, 2009. owners may contact detroit diesel at 1-313-592-5800 or daimler trucks at 1-800-547-0712.
Daimler trucks IS recalling model year 2007-2010 freightliner, sterling and western star vehicles equipped with detroit diesel DD15 epa07 engines which were manufactured with grid heaters. increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a short circuit.
Risk and remedy
Risk
A short-circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
Remedy
The engine control logic will be reprogrammed free of charge by detroit diesel authorized repair facilities and direct warranty customers to provide cold weather starting without the need of a grid heater. the safety recall began on november 4, 2009. owners may contact detroit diesel at 1-313-592-5800 and daimler trucks at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2006 through 2010 heavy trucks manufactured between january 17, 2006 and march 31, 2009, equipped with epa07 model mbe4000 engines built with plastic low pressure fuel lines. the plastic lines may experience leaks due to fatigue cracks caused by stress and vibration combined with high internal pressure.
Risk and remedy
Risk
If a diesel fuel leak continues undetected under certain conditions fuel may ignite on a hot engine surface and/or fuel may spill on the road increasing the risk of a crash.
Remedy
Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities and direct warranty customers. the safety recall began on may 7, 2010. owners may contact daimler trucks at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2005 through 2010 heavy duty trucks manufactured from october 29, 2005 through july 3, 2009. under certain condition, the left hand inner tie rod end may loosen over time and if not corrected, potentially separate from the steering rack.
Risk and remedy
Risk
A separated tie rod assembly can result in loss of vehicle control at higher speeds and a crash could occur.
Remedy
Daimler trucks will notify owners and the vehicles will be repaired free of charge. the safety recall began on february 5, 2010. owners may contact daimler trucks toll-free at 1-800-547-0712.
Daimler trucks IS recalling 1,460 model year 2009 and 2010 heavy duty trucks and fccc chassis (used on thomas built school buses) manufactured from june 11 through december 16, 2008, equipped with certain haldex quick release valves (qrv). the rubber diaphragm inside the qrv may experience delamination resulting in significant levels of air pressure…
Risk and remedy
Risk
Malfunction of the air brake system could result in a vehicle crash.
Remedy
Daimler trucks will notify owners and repair the buses free of charge. repairs will be performed by daimler trucks north america. the safety recall began on august 12, 2009. owners may contact daimler trucks toll-free at 1-800-547-0712.
Owner complaints
12 complaints1 involved a crash1 involved a fire1 deaths
What owners report most
Latest complaints
- Electrical system · Structure › Body
On 06/26/2018 I was driving in chicago on south western ave it was raininig that night I pulled over because my 2012 cascadia was asking for a regen of the def system .. I pulled over in a safe area and started the regen process. About 10 min in to the regen process on the lower driver side dash…
On 06/26/2018 I was driving in chicago on south western ave it was raininig that night I pulled over because my 2012 cascadia was asking for a regen of the def system .. I pulled over in a safe area and started the regen process. About 10 min in to the regen process on the lower driver side dash area heavy smoke and the smell of burning wire was noticed a fire broke out at the fuse box located on the lower driver side it was determined by insurance company that these 2012 cascadias are known for leaks in the cab area causing the moisture or water to leak in and interact or make contact with fuse box area causing a fire ...
- Steering
TL* the contact owns a 2010 freightliner cascadia. Upon starting the vehicle, the steering wheel was unable to be turned to the left or right and there was power steering fluid on the pavement. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion failed…
TL* the contact owns a 2010 freightliner cascadia. Upon starting the vehicle, the steering wheel was unable to be turned to the left or right and there was power steering fluid on the pavement. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion failed and needed replacement. The vehicle was not repaired. The contact also stated that the vehicle had been previously repaired four times for the same failure by the same independent mechanic. A freightliner dealer was not contacted for diagnostic testing or repairs. The manufacturer was notified of the failures. The approximate failure mileage was 1,000,000.
- Electrical system · Interior lighting · Visibility › Windshield
TL* the contact owns a 2010 freightliner cascadia. The contact stated that the interior and instrumental panel lighting failed intermittently. The dealer diagnosed that water penetrated through the windshield and caused the samcap module to fail. The module was not replaced. The manufacturer was not notified. The failure mileage was 4,081.
- Engine · Fuel/propulsion system · Steering
Dpf system frecuenty regeneration ( every day and take 2 hours to clear)and oil pump problems when stop at red lights also bad steer ploblems bad king pints
- Electrical system
TL* the contact owns a 2010 freightliner cascadia. The contact stated that while driving at 70 mph, all the warning lights on the instrument panel illuminated. The vehicle was merged to the side of the road, where the vehicle was turned off and restarted. The contact stated that when the vehicle…
TL* the contact owns a 2010 freightliner cascadia. The contact stated that while driving at 70 mph, all the warning lights on the instrument panel illuminated. The vehicle was merged to the side of the road, where the vehicle was turned off and restarted. The contact stated that when the vehicle was restarted all of the warning lights went away, but after driving for several minutes the warning lights became illuminated again. The vehicle was taken for diagnostic testing. The contact was informed that the signal detection and activation module had malfunctioned due to water getting into contact with the electrical components. The vehicle was not included in nhtsa campaign number: 15v127000 (electrical system). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 600,000.
- Engine · Fuel/propulsion system
TL* the contact owns a 2010 freightliner cascadia. The contact stated that while in park, the vehicle failed to start. In addition, the stability control, check engine, fuel and oil pressure warning lights illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 600,000.
- Power train
TL* the contact owns a 2010 freighliner cascadia. The contact stated that while driving 70 mph, the vehicle shook violently and a loud noise was heard. The contact stated that after inspecting the vehicle, he noticed that the transmission had detached from the vehicle. The vehicle was taken to the…
TL* the contact owns a 2010 freighliner cascadia. The contact stated that while driving 70 mph, the vehicle shook violently and a loud noise was heard. The contact stated that after inspecting the vehicle, he noticed that the transmission had detached from the vehicle. The vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The vin was not available. The failure and current mileage was 438,000.
- Steering › Rack and pinion
TL* the contact owns a 2010 freightliner cl125. The contact stated that the driver was driving approximately 45 mph, when the truck suddenly rolled over without any warning. The driver passed away due to the crash. The police were notified and a report was available. The truck was not taken to have…
TL* the contact owns a 2010 freightliner cl125. The contact stated that the driver was driving approximately 45 mph, when the truck suddenly rolled over without any warning. The driver passed away due to the crash. The police were notified and a report was available. The truck was not taken to have the failure diagnosed or repaired. The contact examined the truck and stated that the rack and pinion was fractured. The contact was not sure if the fractured rack and pinion was the cause of the failure. The manufacturer was notified and they advised the contact not to touch the vehicle until an investigator was sent. The failure mileage was approxmately 180,000. ...Update 01/20/12 *bf
- Steering › Rack and pinion
TL* the contact owns a 2010 freightliner cascadia. The vehicle was taken to an independent mechanic who detected that the rack and pinion steering was faulty. The vehicle was repaired. The manufacturer was not notified of the problem. The failure mileage was 170,333. updated 11/16/11*lj the consumer referenced recall # 09v357000. Updated 02/27/12
- Electronic stability control (esc)
I have been driving a 2010 freightliner cascadia truck equipped with a so-called hard braking detection system. I am engineer myself and, after a whole year I came to a clear conclusion that the system doesn't work on road with poor conditions like bumpy or slippery. The real problem IS that truck…
I have been driving a 2010 freightliner cascadia truck equipped with a so-called hard braking detection system. I am engineer myself and, after a whole year I came to a clear conclusion that the system doesn't work on road with poor conditions like bumpy or slippery. The real problem IS that truck drivers take the blame from their company for this and it IS risky. Truck driving IS by itself IS very stressful, and it become a real hazard when they don't want to hit the brake because of a hard braking system that put them into trouble with their boss. As result we will have crashes that could be avoided. what I have noticed IS that when you try to slow down on bumpy or slippery road the ABS system gets actuated, the it records a hard braking event, which IS wrong. The system needs better judgment with poor road conditions. I personally think that it will need more sensors and a software to resolve the issue here. if the system was not aimed at scaring drivers I think it should be corrected before it kills many americans. I personally know safe drivers with million mile accident free who requested to have their truck switched for this problem and I am sure a survey among drivers will confirm my conclusions. Thank you. *tr
- Fuel system, diesel
TL* the contact owns a 2010 freightliner cascadia. The contact stated the fuel level indicator was reading inaccurate fuel levels. The repairs were made twice before to the sending unit and this was the third failure of the fuel level indicator. The initial failure mileage was 40,000 and the current was 142,000.
- Electrical system
2010 freightliner cascadia. Consumer states vehicle IS unsafe to drive due to electrical malfunctions, causing sudden, unexpected loss of power, or loss of use of wipers. tgw
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of…
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of an updated drip shield as it relates to continual water intrusion resulting in the loss of electrical functions and potential fire.The potential hazard was the increased risk of a crash and injury in certain model year (MY) 2007-2021 Freightliner Cascadia P3 vehicles manufactured by Daimler Trucks North America (DTNA). ODI sent DTNA an information request (IR) letter on September 29, 2020.DTNA's November 20, 2020, IR response detailed how the company had implemented various improvements through recall 09V024 and multiple technical service bulletins (TSBs) to mitigate water intrusion.The effectiveness of new windshield seals and revisions to the drip shield is evident by the downward trend in claims rate from an average high of 7.64% in the beginning product life of Cascadia P3 (MYs 2007-2009), to 1.79% average for MYs 2011-2018, and down to 0.49% towards the end of the Cascadia P3 production.Moreover, the data shows that most failures occurred within the first three years of service with a significant downward trend thereafter. In view of the current overall low failure rate, the nature of early-life failure, and failure rate trending downward since model year 2017, this Recall Query (RQ) is closed. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and…
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.
- Air Brake Reservoir Bracket Fracture
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure…
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.By letter dated August 15, 2012, Daimler Trucks North America LLC (DTNA) has notified ODI that it has initiated a safety recall (identified by NTHSA Recall No. 12V-405 and DTNA Recall No. FL-631) to address a safety defect in approximately 1,663 model year (MY) 2009 through 2012 Freightliner 114SD, Business Class M2, Cascadia, Coronado, Sterling 9500 and Western Star 4700 trucks manufactured from July 7, 2008 through December 15, 2011, originally equipped with a specific perpendicular oriented air brake reservoir support bracket (P/N 12-22981-000).To date ODI is unaware of any bracket failures that resulted in a complete separation of the reservoir from the vehicle.Affected owners will be notified by DTNA beginning October 15, 2012 and affected vehicles will have the subject air brake reservoir support brackets replaced with a more robust bracket.Repairs will be performed by DTNA authorized service facilities.Copies of DTNA's reimbursement plan for pre-notification remedies will be submitted to ODI as a supplemental report when available.Accordingly, this investigation is closed.
- Rack and pinion failure
A consumer complaint was filed with the agency on august 22, 2009, by an independent contractor leasing a 2009 freightliner cascadia.the complaint alleges that in april of 2009 at approximately 50,000 miles he experienced a seal rupture in the rack and pinion assembly.a new seal was installed and at 56,000 miles he…
A consumer complaint was filed with the agency on august 22, 2009, by an independent contractor leasing a 2009 freightliner cascadia.the complaint alleges that in april of 2009 at approximately 50,000 miles he experienced a seal rupture in the rack and pinion assembly.a new seal was installed and at 56,000 miles he found his right steer tire completely bald.the repair shop identified an internal failure of the rack and pinion assembly causing the rapid wear of the tire.odi has identified ewr field reports related to failed rack and pinions on the subject vehicles.the reports identify either an internal failure of the rack and pinion assembly that resulted in crashes or a looseness of the inner tie rod end of the rack and pinion resulting in a poor alignment and premature tire wear.information received during this investigation from freightliner detailed failures of the rack and pinion assemblies on the subject vehicles.these failures were the result of the left hand inner tie rod end becoming loose over time.when the tie rod becomes loose, it may separate from the rack and pinion assembly and make the vehicle difficult to steer.frieghtliner has concluded that a defect related to motor vehicle safety does exist on the subject vehicles and has initiated a safety recall (09v-357) that will remedy all of them.this recall involves removing the tie rod and adding a compound to it that will prevent the tie rod from coming loose over time.a copy of the recall IS attached.freightliner's action resolves the issues raised by this investigation and, therefore, this investigation IS closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10236419ABS Light illuminating in the ICU.
- 10236418ICUC Bulb check function.
- 10209296Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to reflect a company name change to Eberspaecher.
- 10207407Revised Freightliner Service Bulletin for Hood-Mounted Splash Shield Rivet Replacement. Minor note: added an update of document previously submitted. The related VMRS codes are added
- 10199899End of Production for the Freightliner P3 Cascadia Sales Cabs. Due to low production volumes, DTNA will be discontinuing the production of the Freightliner Cascadia P3 Sales Cabs.
- 10195924SAM Cab & SAM Chassis Wall Charts
- 10195913Cascadia Fault codes 6.0
- 10195716Odometer racks up mileage when the vehicle is stationary - Cascadia
- 10195701Cascadia - Engine Will Not Crank (No Starter Output from SAM Cab)
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10195626SS 469068 Cascadia SAM Cab, SAM Chassis, MSF and CGW Hardware Compatibility
- 10195593Service Solution SS 1033047 M2 Battery Drain Problem Mismatched I...
- 10195576SS 1033121 Adding a Fan Override Switch (Legacy Cascadia)
- 10195575Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- 10195478SS 1033638 - Power Window Express Down Module Discontinued
- 10193732Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
- 10193710Freightliner Action Bulletin FAB154 New options for Cascadia
- 10193705Freightliner Action Bulletin FAB153 New Harness Highway for Cascadia
- 10193690Freightliner Action Bulletin FAB146 Cascadia LED headlights
- 10193686Freightliner Action Bulletin FAB145 New Cascadia Roof Fairing
- 10190551Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
- 10190549Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
- 10187838Tech Talk continued discussion on dd15 fuel pump timing.
- 10187532Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
- 10186547Tech Talk discussion on dd15 fuel pump timing.
- 10185896Warranty Information Letter for Detroit New Service Replacement Engine SRT Update. While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Program. As a result, DTNA re-studied the SRT and concluded that time for removing/re-installing multiple components (e.g., exhaust manifold/turbo, engine sensor harness, rocker arm assemblies, etc.) should not be included.
- 10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10184029Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183988Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183955Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
- 10183954Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
- 10183733Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
- 10181759Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
- 10181049Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10180382Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
- 10180350Tech Talk discussion about power steering fluid.
- 10179878Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
- 10179249Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
- 10179148Service Solution for P3 - CEL On and Engine de-rate due to ATD Chassis Harness Circuit 532M5+ at DEF Heater Supply location is shorted. Harness part number A66-03217-002 has been reported experiencing failures due to damages to 532M5+ circuit shorting /or corrosion in terminals at Connector (23-13053-200) harness location "ATD_CHAS_F_O_HTR_LINE_DEF_5B" .
- 10177692Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Every Freightliner Cascadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.