2021 Freightliner Cascadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2021 Freightliner Cascadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
21 recalls name the 2021 Freightliner Cascadia. Newest first.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner Cascadia and 2022 Western Star 49X vehicles previously repaired incorrectly under recall numbers 23V073 or 22V817. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to one side during braking initiated by Electronic Stability Control…
Risk and remedy
Risk
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will replace the brake modulator valves, free of charge. Owner notification letters are expected to be mailed November 8, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1039. Vehicles repaired under the prior recalls will need the new repair completed.
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As…
Risk and remedy
Risk
Understeering during a J-turn may increase the risk of a crash.
Remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices…
Risk and remedy
Risk
Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.
Remedy
Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control…
Risk and remedy
Risk
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these…
Risk and remedy
Risk
Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
Remedy
Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to…
Risk and remedy
Risk
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Risk and remedy
Risk
If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-863.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel tubes between the fuel rail and the injectors for cylinders…
Risk and remedy
Risk
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the fuel tubes, and install vibration isolators, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-915.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Risk and remedy
Risk
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose…
Risk and remedy
Risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Risk and remedy
Risk
Melting components can increase the risk of fire.
Remedy
Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Risk and remedy
Risk
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Cascadia and Western Star 4700 vehicles. The clutch flange may break.
Risk and remedy
Risk
If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the clutch on the affected vehicles, free of charge. The recall began on May 7, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-881.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Risk and remedy
Risk
A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.
Remedy
DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will properly torque the capscrews and inspect for possible damage and, if necessary, repair any damage found, free of charge. The recall is expected to begin April 12, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-875.
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the…
Risk and remedy
Risk
The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.
Risk and remedy
Risk
Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.
Daimler Trucks North America LLC (DTNA) is recalling certain 2021 Freightliner Cascadia vehicles. The clutch flange may break due to the heat treating and stamping process.
Risk and remedy
Risk
If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the clutch on the affected vehicles, free of charge. The recall began February 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-869.
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
Risk and remedy
Risk
A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.
Risk and remedy
Risk
Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Owner complaints
16 complaints1 involved a crash7 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Service brakes
Without warning an Automatic breaking event occurred and the tractor slammed on its breaks while on open road with no one near on a sunny day. I was bobtailing south.. That event caused my AEB system to disable itself and I also lost cruise control. The funny thing is even after the system is disabled I’m still having automatic breaking events around curves..
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2021 Freightliner Cascadia. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 438,861; however, service records listed the mileage at 742,227.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
- Electrical system · Service brakes · Steering
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost…
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
- Engine · Service brakes · Unknown or other
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
- Forward collision avoidance › Automatic emergency braking
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner…
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner equipped with a safety feature, an automatic braking system to avoid collisions for stopped or slowed traffic ahead. The issue is, it randomly brakes with no obstructions ahead. I've seen reports that you guys are looking into this. And I'm also informing you that our trucks deal with this issue as well. There's no defect warnings on the device's monitor system. No previous accidents that would cause issues to the device to have faulty sensor. The problem with the system, it sees a shadow on the road and it thinks theres a stopped vehicle, forcing the truck to hard apply the brakes. This can be extremely dangerous on inclement weather, more so on icy conditions. Few weeks ago, I traveled through the same part of the toll road like I always do, I know this spot activates the brakes 70-85% of the time during the night. That night, my trailers ABS light was on, when I approached the bad spot, all my brakes activated and almost caused my truck to jack-knife, lost full control but didn't crash, nor was anyone near me. But it would've been a different outcome if it was bad weather. When I approach this area, I always turn on my high beams to try to eliminate the shadow on the road. Where this happens: Indiana Toll Road 80-90, Elkhart IN, West bound lanes, right before exit 92. The overpass that causes this shadow is Johnson Street. You can see on Google street maps, where other trucks have had automatic braking activated, from seeing tire marks on the road. The lights around create that shadow at night. I would just like to inform you guys of my experiences. I have also reached out to INDOT about the issue, not sure if they looked into it. Reporting before a crash could happen.
- Forward collision avoidance › Adaptive cruise control
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired…
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Suspension
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck…
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The tire blew out and resulted in loss of vehicle control. This failure DID cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The tire blew out and resulted in loss of vehicle control. This failure DID cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I DO NOT have the tire in my possession yet. There are/were no warning, messages or symptoms of this problem prior to. This truck had a right side tire failure at the decoupling groove on May 11, 2022. The tire was replaced at that time with a new tire tire. This truck returned to Toledo Ohio to our terminal. The 4X4X4 air fairings were then removed at the request of DTNA. On 8-5-22 with 52,742 miles on the tire, it blew out resulting in an accident.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk.…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. Michelin Tire Co. sent us 2 new tires and requested we remove the air fairing to see if this could resolve the problem. At the time we proceeded with this request the truck had 315,805 miles on it. On 6-20-22 Michelin Tire Co. supplied Freightliner Corp. with a tech bulletin regarding the decoupling groove failure. At 455,485 miles this tire was showing signs of decoupling failure. This failure appeared to be within the guide lines of the tech bulletin. At 465,523 miles the tire showed excessive decoupling groove failure in multiple spots. Mileage on tire at the time of failure was 149,718 miles.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk.…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 71,000 miles.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk.…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 165,782 miles.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger side steer front tire. The inside edge decoupling groove failed. Risks include a potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk.…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger side steer front tire. The inside edge decoupling groove failed. Risks include a potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner and Michelin Tire Co. are aware of this failure. Michelin tire representative has visually inspected the tire and asked to have the tire returned to the Michelin Company for further inspection. I have not released the tire to them yet. There are/were no warnings, messages or symptoms of this problem prior to. This truck was built with 4X4X4 front air fairing that was removed after this failure by the request of the Freightliner Corp. The mileage on the tire at the time of failure was, 89,490 miles.
- Tires › Tread/belt
The contact owns a 2021 Freightliner Cascadia equipped with Michelin Tires, Tire Line: X, Tire Size: 275/80/R25.5, DOT Number: (Not Available). The contact stated upon inspecting the tires, he noticed that the decoupling groove was peeling off on the passenger's side front tire. The passenger's…
The contact owns a 2021 Freightliner Cascadia equipped with Michelin Tires, Tire Line: X, Tire Size: 275/80/R25.5, DOT Number: (Not Available). The contact stated upon inspecting the tires, he noticed that the decoupling groove was peeling off on the passenger's side front tire. The passenger's side front tire was replaced. The failure mileage was approximately 112,814. The contact stated that the failure reoccurred on the driver's front side tire. The tire was replaced. The failure mileage was approximately 160,375. The contact stated while driving at an undisclosed speed, the front passenger's side tire blew out inadvertently. The driver depressed the brake pedal and stopped the vehicle. The driver was then able to veer to the side of the road with the assistance of the State Police. The tire was replaced on site. The tire failure mileage was 496,000. The vehicle was then taken to the local dealer who replaced the front passenger's side tire with a new tire. The tire manufacturer was notified of the failure and inquired about performing an analysis of the damaged tires. The vehicle manufacturer was notified of the failure. The vehicle failure mileage was approximately 326,168.
- Steering · Suspension
I purchased a new P4 through my employers Lease Purchase program, and when I ordered my new truck, I ordered it with the Hendrickson Air-Ride Suspension Package for the front axle, disc brakes front and rear, and a few other options. My truck required 14 all axle alignment’s before it was driving…
I purchased a new P4 through my employers Lease Purchase program, and when I ordered my new truck, I ordered it with the Hendrickson Air-Ride Suspension Package for the front axle, disc brakes front and rear, and a few other options. My truck required 14 all axle alignment’s before it was driving correctly, after destroying both left & right steer tires. One Freightliner dealer set the right front at 7/16” toe-in, after I threatened to bring legal action against the dealership, only to learn three weeks later, the toe-in was set at 7/16”, which destroyed the tire. I personally measured the rear axle alignment with a tape measure to find both drive axles are staggered approximately 1.3” to 1.75” causing my drive tires to wear abnormally fast, forcing me to buy new tires for $7,000+. The worst part is the Hendrickson Air Ride Suspension unit is extremely “sloppy” and noisy when driving and turning at all speeds, constantly making loud “clunking” sounds, which are all felt heavily while hold the steering wheel. Nobody seems to want anything to do with my new truck, and if I get killed while driving my truck, because of faulty manufacturing, at least you have a record of my case to investigate further. I just learned yesterday from another driver, that Freightliner just discovered their trucks with the Hendrickson Air Ride Suspension System option have all been issued a “Service Bulletin” to replace faulty, leaking ride-height control valves which can cause a catastrophic crash by suddenly dropping one or both sides of the front air suspension, causing a sudden swerving condition, which can be catastrophic. My truck cost me $180,000 plus, and I want my monies worth, before I’m killed by faulty craftsmanship. Please investigate this matter, as I know there are many more drivers and owners who are experiencing these same manufacturing defects.
- Structure › Body · Visibility · Visibility › Rearview mirrors/devices › Exterior
Upon driving this truck for the first time, previous trucks were Kenworth and Peterbilt, it quickly came to my attention that the passenger side door mirror housing blocks drivers view when scanning to the right before entering a roadway. I the affected area extends from the front of the A-pillar…
Upon driving this truck for the first time, previous trucks were Kenworth and Peterbilt, it quickly came to my attention that the passenger side door mirror housing blocks drivers view when scanning to the right before entering a roadway. I the affected area extends from the front of the A-pillar to the outside of the mirror housing. When this model was designed the mirror housing that attaches to the door was swept back for asthetic reasons I am guessing. This creates a dangerous situation since a lot of the drivers are placed in this particular model when they first start driving. If I was to purchase this particular model, I would immediately replace the mirror with one that was positioned 90 degrees to the door as both the older Freightliner and the trucks mentioned above are. I am not sure how this particular change was approved unless it was tested in a static environment. Please look into this, but the only way to experience what I am describing is too test it in as close to a real world environment as possible.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB…
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. DTNA indicated that it received of a total of 315 reports that may relate to the alleged defect in MY 2017-2022 DTNA vehicles. DTNA stated that the vast majority of false positive activation of the subject systems occur in very limited durations and result in a five mile per hour deceleration. ODI considered four AEB systems offered by DTNA: Detroit Assurance 2.0, Detroit Assurance 4.0, Detroit Assurance 5.0, and Wabco OnGuard. ODI’s analysis shows that of the Detroit Assurance versions, all are failing at similar rates. The OnGuard AEB systems equipped on the same model and model year vehicles have experienced a significantly lower claim rate. To date, ODI has received a total of 32 consumer complaints of inadvertent activation of AEB in MY 2017-2022 DTNA vehicles. In total, ODI reviewed 347 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include 24 reports involving a crash, 13 reports involving an alleged injury and one report with a fatality. PE23010 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2017-2022 DTNA vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB…
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in unexpected and sudden vehicle deceleration. ODI sent an information request letter to DTNA on June 15, 2023.In its September 1, 2023, response, DTNA indicated that it received of a total of 315 reports that may relate to the alleged defect in MY 2017-2022 DTNA vehicles. DTNA stated that the vast majority of false positive activation of the subject systems occur for very limited durations and result in a five mile per hour deceleration. ODI considered four AEB systems offered by DTNA: Detroit Assurance 2.0, Detroit Assurance 4.0, Detroit Assurance 5.0, and Wabco OnGuard. ODI’s analysis shows that of the Detroit Assurance versions, all fail at similar rates. The Wabco OnGuard AEB systems equipped on the same model and model year vehicles have experienced a significantly lower claim rate. To date, ODI has received a total of 32 consumer complaints of inadvertent activation of AEB in MY 2017-2022 DTNA vehicles. In total, ODI reviewed 347 unique (i.e., non-duplicative Vehicle Identification Number) reports that may relate to the alleged defect, which include 24 involving a crash, 13 reports involving an alleged injury and one report with a fatality. PE23010 has been upgraded to an Engineering Analysis (EA25006) to further assess the scope, frequency, and nature of the inadvertent AEB activations in MY 2017-2022 Freightliner Cascadia and Western Star 5700 vehicles.In particular, this EA will assess the safety consequences likely to arise in the scenarios during which the AEB inadvertently and unexpectedly activates, such as the speeds and conditions during which the activation occurs. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine Electrical Wiring Harness Chafe
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple vehicle assembly…
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple vehicle assembly plants in two different countries, with multiple sub-models, incorporating over thirty powertrain choices.Each wiring harness could contain several dozen individual wires for power, ground and communication purposes depending on the multitude of equipment options available for custom vehicle configuration. ODI identified three primary areas where a wiring harness bundle may chafe: the air compressor support bracket, the transmission case, or the coolant surge tank. In each case, the root cause was some combination of inadequate design clearance, installation variability and relative motion between the wiring harness and the point of contact, such as from vibration. The chafing could result in a range of consequences from none to various diagnostic fault codes, telltale illumination, driver warning center messages, erratic electrical component operation, difficult or no engine start condition, engine de-rate (power reduction), engine shut down, inoperative transmission gear selection, or an unexpected shift to neutral.These potential consequences vary depending on the specific damaged wire in the harness and the exact failure mode, such as intermittent short circuit to ground or open circuit. Generally, the chafing resulted in a progressive series of driver warnings with high levels of detectability over the course of several days and ignition cycles. Drivers usually heed warnings before an engine shutdown condition occurs and the driver may override an engine shutdown countdown timer using the override switch. If the driver allows the shutdown event to occur, the engine can almost always be immediately restarted. Incident rates for an engine shutdown with no warning or a transmission shift to neutral while driving are both very low. ODI received one complaint (NHTSA ID Number 11366557) from a fleet mechanic, who reported in a subsequent interview that he repaired at least six subject vehicles that experienced the alleged defect condition. However, there have been no new Vehicle Owner Questionnaire complaints received by ODI since opening this investigation, and there are no known crashes, fires or thermal events, or injuries or deaths related to the alleged defect. Accordingly, no safety-related defect trend has been identified. Based on available information, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI report cited in the Closing Resume ODI Report Identification Numbers document, go to NHTSA.gov.
- SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of…
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of an updated drip shield as it relates to continual water intrusion resulting in the loss of electrical functions and potential fire.The potential hazard was the increased risk of a crash and injury in certain model year (MY) 2007-2021 Freightliner Cascadia P3 vehicles manufactured by Daimler Trucks North America (DTNA). ODI sent DTNA an information request (IR) letter on September 29, 2020.DTNA's November 20, 2020, IR response detailed how the company had implemented various improvements through recall 09V024 and multiple technical service bulletins (TSBs) to mitigate water intrusion.The effectiveness of new windshield seals and revisions to the drip shield is evident by the downward trend in claims rate from an average high of 7.64% in the beginning product life of Cascadia P3 (MYs 2007-2009), to 1.79% average for MYs 2011-2018, and down to 0.49% towards the end of the Cascadia P3 production.Moreover, the data shows that most failures occurred within the first three years of service with a significant downward trend thereafter. In view of the current overall low failure rate, the nature of early-life failure, and failure rate trending downward since model year 2017, this Recall Query (RQ) is closed. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011588Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
- 11011124Technical Service Bulletin for Detroit Drive Axle Identification and Lubrication
- 11011107Service Solution for J1939 CAN issues for vehicles equipped w/ Bendix Side Radar w/ expanded field of view
- 11011098CX Advocate for P4 J1939 Communication Errors (TSB54-366-FTL)
- 11011082CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11011076Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
- 11011075Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
- 11011072Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Description of Revisions: This bulletin replaces the version dated 10/09/2024. Updated FMI number in the metadata.
- 11010186CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11010182Service Solution for Cascadia with Cummins Engines and eViscous Engine Fan with Communication Issues
- 11010169Technical Service Bulletin for J1939 Communication Errors with Cummins Engine Automated or Allison Transmission and Bendix Side Radar
- 11010157Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles
- 11010143Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11010134Important Campaign Infomration letter for DDC D23M1 - Campaign Extended
- 11008539CX Advocate for NFD fill plugs
- 11008535CX Advocate for HDEP High Pressure Fuel Line Seal Failures
- 11008512Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Description of Revisions: This bulletin replaces the version dated 07/17/2024. Added metadata for fault code.
- 11008508Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11007523CX Advocate for Missing Regen switch menu on ICUC Screen
- 11007517CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11007516CX Advocate for clean idle label placement
- 11007514CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality (TSB54-369-FTL, TSB54-095-WST)
- 11007513CX Advocate for AutoElevate Disablement Gen5 Engines
- 11007512CX Advocate for benefits of Autoelevate and hydrocarbon faults
- 11007499Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Description of Revisions: This bulletin replaces the version dated 07/17/2024. Added metadata for fault code.
- 11007498Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management. Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
- 11007487Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.
- 11005500CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
- 11005496CX Advocate for differential maintenance
- 11005495CX Advocate for CTP2 Shortage Recovery Cummins Only (SF685)
- 11005494CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11005493CX Advocate for AutoElevate Disablement Gen5 Engines
- 11005490Technical Service Bulletin for New Battery Cable Access Parts for Improved Cold Weather Functionality
- 11005472My Communications for New Espar HS3 Heater and Extreme Insulation
- 11005471Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Description of Revisions: This bulletin replaces the version dated 06/27/2024. Table references has been updated.
- 11005470Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management. Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
- 11005469Service Solution for ECP Solenoid Interim Service Replacement Parts
- 11005448Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
- 11003924CX Advocate communication for clutch bolts
- 11003889CX Advocate communication for NOx conversion low faults
Every Freightliner Cascadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.