2020 Freightliner Cascadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Freightliner › Cascadia › 2020
These records cover every 2020 Freightliner Cascadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
21 recalls name the 2020 Freightliner Cascadia. Newest first.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner Cascadia and 2022 Western Star 49X vehicles previously repaired incorrectly under recall numbers 23V073 or 22V817. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to one side during braking initiated by Electronic Stability Control…
Risk and remedy
Risk
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will replace the brake modulator valves, free of charge. Owner notification letters are expected to be mailed November 8, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1039. Vehicles repaired under the prior recalls will need the new repair completed.
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As…
Risk and remedy
Risk
Understeering during a J-turn may increase the risk of a crash.
Remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices…
Risk and remedy
Risk
Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.
Remedy
Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Risk and remedy
Risk
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control…
Risk and remedy
Risk
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to…
Risk and remedy
Risk
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these…
Risk and remedy
Risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Risk and remedy
Risk
If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-863.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Risk and remedy
Risk
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Risk and remedy
Risk
Melting components can increase the risk of fire.
Remedy
Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.
Risk and remedy
Risk
Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
Risk and remedy
Risk
A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.
Risk and remedy
Risk
Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk and remedy
Risk
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles. Due to inadequate clearance between the brake chambers and the frame rail, the brake chambers can contact the frame rail and cause brake chamber to detach or be damaged.
Risk and remedy
Risk
A detached brake chamber can cause reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA reports that all affected vehicles have been remedied, therefore owner notifications will not be sent. The recall began on November 7, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-837.
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles. The ABS Electronic Control Unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain low voltage start conditions, potentially causing the ABS/ESC Malfunction indicator not to illuminate. As such, these…
Risk and remedy
Risk
Without the alert, an operator may not be aware of an active ABS/ESC malfunction and unknowingly operate the vehicle with reduced ABS/ESC function, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will reprogram the ABS/ESC module, free of charge. The recall began December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-830.
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Cascadia vehicles equipped with a certain 40K Light Weight Extra Duty Airliner suspension and 51 inch axle spacing configuration. The brake airlines may be damaged due to inadequate clearance between the ride height control valve and the brake airlines.
Risk and remedy
Risk
Damage to the brake airlines can cause reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will install a new bracket for the height control valve to add additional clearance for the brake airlines, free of charge. The recall began September 16, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-820.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles equipped with an ICU3S Instrument Cluster and a DT12 automated manual transmission. When the transmission is shifted out of the Neutral (N) position, the instrument cluster will continue to display the "N" position.
Risk and remedy
Risk
The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's number for this recall is FL-808.
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles equipped with an optional steering wheel air bag. The driver's frontal air bag may deploy unexpectedly.
Risk and remedy
Risk
If the driver's frontal air bag deploys unexpectedly, it can increase the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will notify owners, and dealers will remove the air bag as an the interim remedy, free of charge. DTNA is developing a remedy program, which when available, will be communicated to customers and dealers. DTNA issued owners an interim notification on April 5, 2019. The recall began July 19, 2019. Owners may contact Daimler Trucks customer service at 1-800-547-0712. DTNA's number for this recall is FL806. This recall supersedes recall 18V-787.
Owner complaints
26 complaints2 involved a crash1 injuries
What owners report most
Latest complaints
- Unknown or other
The vehicle whose VIN and other identifying details are stated above was sold on May 27 by [XXX] , owner of Koza Transportation LLC, to my company, Skyturk Transportation LLC, which I established in the United States. At the time of sale, the vehicle’s mileage was represented as 395,204 miles and…
The vehicle whose VIN and other identifying details are stated above was sold on May 27 by [XXX] , owner of Koza Transportation LLC, to my company, Skyturk Transportation LLC, which I established in the United States. At the time of sale, the vehicle’s mileage was represented as 395,204 miles and supported by video and photographic evidence. However, subsequent investigations revealed that the same vehicle had been listed and sold on April 29 through BidCars with a recorded mileage of 843,194 miles. This clearly shows the odometer was rolled back by the seller or individuals acting with his knowledge. The vehicle, with reduced mileage, was sold to me at a grossly inflated price. It was also later discovered to be a severely damaged/salvage vehicle, a material fact not disclosed at the time of sale. After I brought this to the seller, he initially stated he would repurchase the vehicle but later claimed he could not contact the person he bought it from and gave inconsistent statements. Information obtained thereafter confirmed these actions constitute a federal offense. Official reports have been filed with the District Attorney’s Office and the DMV through my attorney, and legal and criminal proceedings are ongoing. Due to the investigation, mileage irregularities, and the vehicle’s damaged status, it cannot be sold at this time. My authorized stay in the United States is nearing expiration. As a result of the seller’s actions, my company has been unable to operate and suffered serious financial losses, and I have personally incurred significant damages. I respectfully request necessary actions to protect my legal rights and address the damages suffered.I learned on September 18 that the odometer had been tampered with and that the vehicle I also respectfully request that necessary measures be taken to prevent the seller or any individuals acting similarly from engaging in such vehicle sales to others in the future, and that stricter penalties be applied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
- Electrical system
I have experienced this issue a few times, and so have several acquaintances who drive the same make and model of truck as I do. Whenever it rains or I go through a truck wash, the starter shifter blocked comes on the screen while driving, causing the RPMs to fluctuate and resulting in a complete…
I have experienced this issue a few times, and so have several acquaintances who drive the same make and model of truck as I do. Whenever it rains or I go through a truck wash, the starter shifter blocked comes on the screen while driving, causing the RPMs to fluctuate and resulting in a complete loss of power to the vehicle. One dealership informed me that this is a common problem, attributed to moisture seeping into a harness located near the transmission. Tried connecting the truck to a computer so see fault codes nothing comes up because it's a glitch and clears out. This situation poses a serious risk, as it could potentially lead to a fatal accident. With no proof of the malfunction.
- Engine · Engine and engine cooling › Exhaust system › Emission control · Fuel/propulsion system
Subject: Complaint Regarding Illegal Practices by Lemberg Group My name is [XXX] , and I am currently employed as a driver for Lemberg Group. I operate a white Freightliner Cascadia truck, unit number [XXX]. I am writing to formally report illegal practices being conducted by Lemberg Group that…
Subject: Complaint Regarding Illegal Practices by Lemberg Group My name is [XXX] , and I am currently employed as a driver for Lemberg Group. I operate a white Freightliner Cascadia truck, unit number [XXX]. I am writing to formally report illegal practices being conducted by Lemberg Group that violate environmental regulations and federal transportation safety laws. These practices not only jeopardize public safety but also put drivers like myself in unsafe and unlawful situations. Company Information: •Company Name: Lemberg Group •USDOT Number: 2395323 •Address: 1051 E Main St, Suite 108, East Dundee, IL 60118 •Phone: (630) 626-0686 •Owner: Greg Shpak (Russian Name: Yegor Shpak) •Email: greg@lembergtrans.com Violations Reported: 1.Tampering with DEF Systems The company has intentionally disabled Diesel Exhaust Fluid (DEF) systems on certain trucks through software manipulation, violating environmental laws under the Clean Air Act and contributing to harmful emissions. •Truck Details Without DEF Systems: •Freightliner Cascadia, Unit Number [XXX], white. •Freightliner Cascadia, Unit Number [XXX], white. License Plate: [XXX] VIN: [XXX] Year: 2020 I respectfully request that the relevant authorities investigate Lemberg Group’s practices and take the necessary enforcement actions to ensure compliance with safety and environmental laws. These violations are severe and pose significant risks to public safety and the environment. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
While driving on the highway on cruise at 70mph the right front brakes locked up. The day was clear. I was driving across a bridge. The truck pulled to the right and I fought to pull it back on to the road. My company has the incident on camera. I was pulling a loaded tanker. Had the pavement been…
While driving on the highway on cruise at 70mph the right front brakes locked up. The day was clear. I was driving across a bridge. The truck pulled to the right and I fought to pull it back on to the road. My company has the incident on camera. I was pulling a loaded tanker. Had the pavement been wet or snowy I could have easily jack knifed. If a vehicle would have been next to me I would have struck them. The vehicle was inspected by our mechanic and was told the system was within specs. The truck has also hard braked and pulled to the right when vehicles in the lane next to it are turning.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
A collision avoidance system (CAS), also known as a pre-crash system, forward collision warning system (FCW), or collision mitigation system, is an advanced driver-assistance system designed to prevent or reduce the severity of a collision. System applied brakes bringing our Unit to a complete stop…
A collision avoidance system (CAS), also known as a pre-crash system, forward collision warning system (FCW), or collision mitigation system, is an advanced driver-assistance system designed to prevent or reduce the severity of a collision. System applied brakes bringing our Unit to a complete stop traveling 55 MPH on an Interstate while making a lane change, Because of this our Unit was rear-ended by another CMV, On board cameras video on both V1 and V2 clearly show incident. A print out of the DDEC shows code for braking system control at exact time of incident. In our fleet we have the same 2020 Freightliner Cascadia with this system and in trying to maintain the safety of our drivers and equipment no to mention our Insurance cost and CSA scores, This is a major issue as you can see on the Web the many cases and stories of these same incidents happening. Direction is needed Thank You
- Forward collision avoidance › Automatic emergency braking · Service brakes · Unknown or other
Semi was traveling on the highway and transporting a 48,000 pound steel coil. The steel coil was secured with 4 chains. The automatic emergency braking system engaged with nothing in front of the vehicle, causing it to suddenly come to a dead stop in traffic. This caused the steel coil to break free of its bounds, crash through the trailer and into the vehicle cab, trapping the driver.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
Ascending Tehachapi Pass CA Hwy 58 Eastbound in the left lane grossing 45,000lbs and traveling at 55mph with cruise control ON. I was passing another slower moving truck(~35-40mph). Before I came along the other vehicle the highway curved to the left. The Collision Aviodance System(CAS) didn't…
Ascending Tehachapi Pass CA Hwy 58 Eastbound in the left lane grossing 45,000lbs and traveling at 55mph with cruise control ON. I was passing another slower moving truck(~35-40mph). Before I came along the other vehicle the highway curved to the left. The Collision Aviodance System(CAS) didn't alarm, however the cruise control cut power and Automatic Emergency Braking(AEB) hardbraked my truck reducing the speed from 55mph to 40-45mph. This was sudden and unexpected. Once I determined the issue, I applied throttle overriding the AEB/CAS. However my forward momentum was lost and accelerating uphill was slow. It was midday and clear skies. No one was following me fortunately, but sudden and unexpected braking could have had a vehicle tailing too closely(It was an uphill grade with a speed limit of 65 mph for POV) rear-end my trailer(48 foot stepdeck trailer). Please explain to me how CAS/AEB are safety systems for a CMV?!? This is the 4th report I have filed with NHTSA about the same Freightliner Cascadia tractor. According to the vehicle operating Manual that this occurrence of unexplained and unwarranted braking is a "feature" of this "safety system". Meaning that the CAS/AEB was functioning as designed(A flawed designed in my professional opinion). I have been contacted by the NHTSA about previous filed report about an ongoing investigation with the manufacturer. What action is this agency going to take? Will there be an investigation when the system performs as designed causing an avoidable accident, injury, or death? Will I be a defendant, witness, or victim? Sincerely, [XXX] Junction City, Oregon INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Electrical system › Instrument cluster/panel
The computer system that logs and keeps track of hours is not working properly. The wires are I guess are messed up. Is that dangerous? My hubby works at the Walmart dc and he said a girl slipped and got a bad spinal injury from the flooring not being non-skid.
- Forward collision avoidance › Automatic emergency braking · Service brakes
On Off ramp I-40 W Segliman, AZ there was a cattle guard 10 feet before Stop sign. I was braking for Stop Sign. AEB(aka CAS Collision Aviodance System) detected the cattle guard grate as obstruction, not something flat of the pavement, and apply maximum braking(Note: I was already braking). It had…
On Off ramp I-40 W Segliman, AZ there was a cattle guard 10 feet before Stop sign. I was braking for Stop Sign. AEB(aka CAS Collision Aviodance System) detected the cattle guard grate as obstruction, not something flat of the pavement, and apply maximum braking(Note: I was already braking). It had been snowing that night thou at this location the road was dry. Unnecessary panic braking by automated system can cause lose of control of vehicles on wet and icy surfaces. How is it safe for the AEB/CAS system to over ride the operator's action? Doesn't the CDL driver who is a trained and licensed professional have the ability to identify and take appropriate action, in this case a cattle guard grate wasn't a safety concern, whether to brake or avoid the obstacle? I have had numerous instances that I have and haven't reported to NHTSA of the deficiencies of the AEB/CAS falsely reading the conditions and taking the incorrect action. Sincerely, [XXX] AX Transportation INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Unknown or other
In this truck, and in other CMVs with down-facing exhaust, and with complete aerodynamic panels, exhaust gases are trapped under the body, and are circulated into the cab. Much worse when parked, but noticeable when driving. I can smell regen soot in the cab when moving at highway speed, meaning…
In this truck, and in other CMVs with down-facing exhaust, and with complete aerodynamic panels, exhaust gases are trapped under the body, and are circulated into the cab. Much worse when parked, but noticeable when driving. I can smell regen soot in the cab when moving at highway speed, meaning that exhaust is getting from the exhaust pipe to the cab interior. This vehicle VIN has this problem, but i have found it to be present in most other newer models of CMV, to varying degrees. The style of exhaust that ends above the roofline (vertical stacks) do not present this problem. This particular vehicle has no auxiliary power unit, so when idling is necessary, enough exhaust makes it in the cab to cause coughing. The down facing exhaust design, coupled with aerodynamic panels that trap and funnel exhaust gases to the interior of the cab, are a critical design flaw. CMV drivers are constantly breathing varying levels of exhaust gases, even when driving. I have thermal videos of exhaust, from a parked truck, moving from the tailpipe forward to under the hood. Every gas under the hood and sleeper body ends up in the cab and sleeper. As a test, fluorescent leak detecting liquid could be aerosolized into the exhaust stream near the end of the tailpipe, or outside the tailpipe near the exhaust pipe opening. After idlng for a while, and after driving with the leak detection liquid being sprayed, a black light could be used to show everywhere the gases go. Drivers cannot idle the trucks nor drive down the road without being firced to breathe exhaust for up to 20+ hours a day. These gases, including the burnt regen gases/soot, are bad for the worker's health, and can impair cognitive function. Also, this is a clear violation of DOT and EPA safety rules for CMVs. Since the DOT rules state that exhaust cannot be expelled under the hood or cab/sleeper, the exhaust is designed to come out a few inches behind the sleeper. The exhaust still comes into the cab.
- Forward collision avoidance › Warnings · Steering · Vehicle speed control
Multiple safety issues with truck #1 When driving & using cruise control (CC) at 60 mph & truck is at that speed (60 mph) truck is moving from top speed to E coast mode. Immediately RPM is down (from 1250 to 600) & steering wheel is much harder b/c reduced power from engine . Response time for…
Multiple safety issues with truck #1 When driving & using cruise control (CC) at 60 mph & truck is at that speed (60 mph) truck is moving from top speed to E coast mode. Immediately RPM is down (from 1250 to 600) & steering wheel is much harder b/c reduced power from engine . Response time for driver to avoid potential hazardous situations on the road (i.e. animals, rocks, trees, etc.) is longer & not safe #2 This problem is related to when truck is in regen. In driving, and when truck is doing regen (visible on the dash: high temp light/ icon). CC set to (60 mph) when truck is at that speed (60 mph) truck goes to E coast mode. RPM is going down to 600 RPM which is not adequate engine speed to finish regen. With regen interrupted there is a lot of white smoke under the truck and red light for engine shut down is on the dash. There is 30 seconds time to override shut down but at the same time the driver needs to safely park the truck on the shoulder, on a busy highway, with reduced power and steering wheel (600 RPM or no power at all because engine shut down). With high DPF temperature,there is potential for fire (truck,grass,trees ). I am told engine shut down was caused by interrupted regen process. #3 Collision warning is coming with no reason, and can activate active brake, at high speed. Radar malfunction (snow, ice in the front)can cause malfunction to adaptive cruise control, active brake assist, & malfunction other safety features. Combination of malfunction (radar, active break assist, collision warning, IPM [intelligent powertrain management], engine break not engaging) can cause dangerous acceleration for heavy loaded truck. I contacted DTNA (Daimler Truck North America) in regard to these issues & am told in order to solve these issues the truck should be inspected where mechanics and programmers are involved. At the same time I spoke with the company I work for about safety issues with those trucks. You can contact me for further information.
- Electrical system · Tires › Pressure monitoring and regulating systems
The contact owns a 2020 Freightliner Cascadia. The contact stated that while driving at various speeds, the low tire pressure alarm sounded at 120 PSI. The contact stated that there was an abnormal buzzing sound detected. The contact stated that the air pressure alert should engage at 60 PSI. The…
The contact owns a 2020 Freightliner Cascadia. The contact stated that while driving at various speeds, the low tire pressure alarm sounded at 120 PSI. The contact stated that there was an abnormal buzzing sound detected. The contact stated that the air pressure alert should engage at 60 PSI. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 400,000.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
CAS actived with a Collision Warning and applied hard braking for about 1/2 second for a vehicle that stopped in a paved turnout. The stopped vehicle was not in the travel lane. There was a slight left curve and I could see the stopped vehicle. I thought the CAS May trip because I had experience…
CAS actived with a Collision Warning and applied hard braking for about 1/2 second for a vehicle that stopped in a paved turnout. The stopped vehicle was not in the travel lane. There was a slight left curve and I could see the stopped vehicle. I thought the CAS May trip because I had experience FALSE Collision Warnings many times in the 88,000 miles I have driving this truck. Before the CAS Collison Warning alerted, I was not in cruise control and was accelerating with the throttle. As stated before the CAS applied hard braking for 1/2 second. I have read the Driver’s Manual about the Driver Assist, Active Braking Assist(CAS) Section 5. On page 5.6 Table 5.2 is says that the above situation can trigger Collision Warning and braking. This may be so, however this has on numerous occasions FALSE Warnings, applied partial braking, and 3 times emergency braking for vehicles that were not traveling in my lane. Earlier this year, Freightliner had a road service mechanic in my company yard to verify that current software and working Driver Assistance Systems on our fleet of trucks. Mechanic determined that this truck was up to date and no recalibration was required. I’m very concerned that the CAS will activate in poor weather conditions, causing a lost of control of the vehicle OR I maybe rear ended by a following vehicle when there is no reason for my vehicle to be stopping. I cannot have the CAS deactivated because it would violate manufacturer, company, and insurance policies.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The inside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk.…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The inside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 6X4X6 front air fairing. Mileage on tire at the time of failure was 68,686 miles. This truck is a test with Con Met Corp. and Freightliner Corp. New tires were installed at 474,452 miles along with heat sensors to monitor the heat temperature under the truck. At 526,168 miles I reported the passenger side, inside edge steer was starting to wear a decoupling groove. This was very slight. Tire was not changed. Pursuant to the Michelin Technical Bulletin of 1-2-2022 the tire was inspected every Monday when truck returns to our terminal. On July 13, 2022 the tire psi was checked to verify 110 psi as recommended by Michelin Corp. At 543,148 miles the tire failed. 2 new steer tires installed and the air fairings were removed as recommended by DTNA engineers. Side wall of tire shows excessive heat. Tire was close to blowing. Please review pictures.
- Tires
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The inside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk.…
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The inside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 85,982 miles.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
Wednesday 13 July, 2022 6:45pm PDT. Location US395 Lakeview, OR. Collision Avoidance System(CAS) applied maximum AEB braking for a false detection of obstruction in my travel lane. I was following a pickup and horse trailer at about 45mph. The pickup signaled a left turn and slowed. I applied…
Wednesday 13 July, 2022 6:45pm PDT. Location US395 Lakeview, OR. Collision Avoidance System(CAS) applied maximum AEB braking for a false detection of obstruction in my travel lane. I was following a pickup and horse trailer at about 45mph. The pickup signaled a left turn and slowed. I applied minimum braking. The pickup and trailer turned clearing my travel lane(the tail end of the trailer was in the opposing lane). At this moment the CAS detected a collision warning(I was still applying some braking) and the AEB slammed on the brakes for about half second then canceled. The CAS has falsely detects numerous incidents a day for the 7 months I have driven this truck. The above incident has been the most severe. Other false incidents range from warning(without braking), cutting power to engine, to applying some amount of braking. At NO TIME during this period did the CAS detected a true obstruction. Manufacturer has checked that truck's system software is current and properly calibrated.
- Tires › Bead
The contact owns a 2020 Freightliner Cascadia equipped with Bridgestone Tires, Tire Line: Ecopia M760, Tire Size: 295/75/R22.5, DOT Number: Y7BT3MJ3719. The contact stated while driving approximately 72 MPH, he looked in the rearview mirror and noticed the tire was shredded from the passenger’s…
The contact owns a 2020 Freightliner Cascadia equipped with Bridgestone Tires, Tire Line: Ecopia M760, Tire Size: 295/75/R22.5, DOT Number: Y7BT3MJ3719. The contact stated while driving approximately 72 MPH, he looked in the rearview mirror and noticed the tire was shredded from the passenger’s side second axle inside. The tire had experienced a blowout. The contact drove safely to the side of the highway. The contact then drove a little further to an area to park the vehicle safely. The contact changed the tire himself and drove to an independent mechanic where the tire was replaced. The contact kept the blowout tire. The manufacturer was not notified of the failure. The tire was the original tire. The approximate failure mileage was 245,000.
- Service brakes · Service brakes, air › Antilock
Show ABS not working service required ABS detected internal problem,and may need reprogramming or replasement stabilly controls not working service required error code 520247 31 error code 1810
- Forward collision avoidance
The contact state that the Detroit Assurance Safety System radar failed. When the contact drove a Freightliner Cascadia at 65 to 68mph south on the New York state freeway howling two 48-foot trailers. The contact stated that the Detroit Assurance Safety System detected an object and locked the…
The contact state that the Detroit Assurance Safety System radar failed. When the contact drove a Freightliner Cascadia at 65 to 68mph south on the New York state freeway howling two 48-foot trailers. The contact stated that the Detroit Assurance Safety System detected an object and locked the brake and steering pushed the tractor and trailers abruptly swing to the right causing the trailers Tai to whiplash. The contact was able to keep the unit from crashing into the guard rail and tipping over. The contact was able to press the camera button and the red light went off. The contact doesn’t remember the Freight liner Cascadia year truck he was driving the truck was put out of service. The contact also wanted to state that the Detroit Assurance Safety System radar failure occurred twice.
- Forward collision avoidance › Automatic emergency braking
I drive a 2020 freightliner cascadia equipped with the meritor wabco on guard collision mitigation system. This system routinely signals an impending collision and applies the brakes, sometimes in a very aggressive way, for no reason whatsoever. It happens at least once every single day. The system…
I drive a 2020 freightliner cascadia equipped with the meritor wabco on guard collision mitigation system. This system routinely signals an impending collision and applies the brakes, sometimes in a very aggressive way, for no reason whatsoever. It happens at least once every single day. The system takes complete control of the vehicle braking system and there IS no way for the driver to stop the hard application of the brakes. I have complained to my local dealership about this problem and have been told that all on guard cms systems do this occasionally. I believe this system IS unsafe and meritor wabco should be compelled to fix this issue.
- Tires
TL* the contact owns a 2020 freightliner cascadia equipped with bridgestone R284 tires, tire line: ecopia, tire size: 295/75/r22.5, dot number: 2572652. The contact stated that while driving approximately 75 mph, the front passenger's side tire experienced a blowout causing the driver to nearly…
TL* the contact owns a 2020 freightliner cascadia equipped with bridgestone R284 tires, tire line: ecopia, tire size: 295/75/r22.5, dot number: 2572652. The contact stated that while driving approximately 75 mph, the front passenger's side tire experienced a blowout causing the driver to nearly loose control of the vehicle. The cause of the failure was not determined. The manufacturer and the local dealer velocity truck centers located at 13800 valley blvd, fontana, ca 92335, (800)673-0500 were notified of the failure, but no assistance was offered. The failure mileage was 60,000. Vin was unavailable.*dt*dt
- Electrical system
When my truck driving on the high way with 70 miles per hour. The clutch fan kick in - cruise control automatically cancel - gear in and out. Rpm rose up and down fast from idle to the current speed. It brought to dealer twice but they said my truck IS running fine. There IS no light come on. 1ST time took to dealer at 54000 mile, 2ND at 63000. Now it IS 70,000 miles. *tr
- Forward collision avoidance › Automatic emergency braking · Unknown or other
Automatic emergency braking system activating when it should not be. Company says truck IS not showing a braking event on their end either this has happened atotal of 3 times. The trucks lane guidance sensor IS going off even when there's no line to guide it and the traction sensor comes on even when it doesn't break traction. *tr
- Structure › Body
Have had several freightliners from columbias to cascadias, they all have had one thing in common. They all leak water under rainy conditions. The windshield, the driver's door as well as the door on the side of the ad sleeper. Doesn't matter if in motion or setting still it leaks water. Sad part…
Have had several freightliners from columbias to cascadias, they all have had one thing in common. They all leak water under rainy conditions. The windshield, the driver's door as well as the door on the side of the ad sleeper. Doesn't matter if in motion or setting still it leaks water. Sad part IS I have a 2020. this truck was also purchased with an advance warning system that will self appy the brakes to slow the truck down. I have had several instance of going over a bridge where the truck will momentarily brake for no apparent reason. Nothing in front of me or to the side. this happens for a split second but IS fustrating. the other, and more important issue happened about 4 months ago while traveling down the highway at 65 mph. a vehicle was in front of me when the driver started slowing down and used his turn signal when begining to ext the highway. I heard several beeps on the dash, there was an audible sound and the truck went into a full emergency braking condition whihc included the trailer too. The trailr started to fishtail and skidmarks from the tires. I tried tapping the brakes several times but nothing changed. the truck slowed to 20mph and brakes released. the truck behind me passed me on side with the driver giving me the bird. I had no controll over what happened!
- Engine and engine cooling › Exhaust system › Emission control · Steering › Gear box (other than rack and pinion)
I have had several issues on my new 2020 cascadia. the power steering box had an external leak which resulted in a steering whine. The dealer replaced the steering box with only 24,000 miles on the truck. I also had a road call involving a check engine and stop engine light which resulted in a…
I have had several issues on my new 2020 cascadia. the power steering box had an external leak which resulted in a steering whine. The dealer replaced the steering box with only 24,000 miles on the truck. I also had a road call involving a check engine and stop engine light which resulted in a replacement of a control unit and temperature sensor. I am still trying to get reimbursed for this repair since the truck IS still under warranty. there has also been a def issue causing a loss of power
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB…
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. DTNA indicated that it received of a total of 315 reports that may relate to the alleged defect in MY 2017-2022 DTNA vehicles. DTNA stated that the vast majority of false positive activation of the subject systems occur in very limited durations and result in a five mile per hour deceleration. ODI considered four AEB systems offered by DTNA: Detroit Assurance 2.0, Detroit Assurance 4.0, Detroit Assurance 5.0, and Wabco OnGuard. ODI’s analysis shows that of the Detroit Assurance versions, all are failing at similar rates. The OnGuard AEB systems equipped on the same model and model year vehicles have experienced a significantly lower claim rate. To date, ODI has received a total of 32 consumer complaints of inadvertent activation of AEB in MY 2017-2022 DTNA vehicles. In total, ODI reviewed 347 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include 24 reports involving a crash, 13 reports involving an alleged injury and one report with a fatality. PE23010 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2017-2022 DTNA vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB…
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in unexpected and sudden vehicle deceleration. ODI sent an information request letter to DTNA on June 15, 2023.In its September 1, 2023, response, DTNA indicated that it received of a total of 315 reports that may relate to the alleged defect in MY 2017-2022 DTNA vehicles. DTNA stated that the vast majority of false positive activation of the subject systems occur for very limited durations and result in a five mile per hour deceleration. ODI considered four AEB systems offered by DTNA: Detroit Assurance 2.0, Detroit Assurance 4.0, Detroit Assurance 5.0, and Wabco OnGuard. ODI’s analysis shows that of the Detroit Assurance versions, all fail at similar rates. The Wabco OnGuard AEB systems equipped on the same model and model year vehicles have experienced a significantly lower claim rate. To date, ODI has received a total of 32 consumer complaints of inadvertent activation of AEB in MY 2017-2022 DTNA vehicles. In total, ODI reviewed 347 unique (i.e., non-duplicative Vehicle Identification Number) reports that may relate to the alleged defect, which include 24 involving a crash, 13 reports involving an alleged injury and one report with a fatality. PE23010 has been upgraded to an Engineering Analysis (EA25006) to further assess the scope, frequency, and nature of the inadvertent AEB activations in MY 2017-2022 Freightliner Cascadia and Western Star 5700 vehicles.In particular, this EA will assess the safety consequences likely to arise in the scenarios during which the AEB inadvertently and unexpectedly activates, such as the speeds and conditions during which the activation occurs. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine Electrical Wiring Harness Chafe
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple vehicle assembly…
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple vehicle assembly plants in two different countries, with multiple sub-models, incorporating over thirty powertrain choices.Each wiring harness could contain several dozen individual wires for power, ground and communication purposes depending on the multitude of equipment options available for custom vehicle configuration. ODI identified three primary areas where a wiring harness bundle may chafe: the air compressor support bracket, the transmission case, or the coolant surge tank. In each case, the root cause was some combination of inadequate design clearance, installation variability and relative motion between the wiring harness and the point of contact, such as from vibration. The chafing could result in a range of consequences from none to various diagnostic fault codes, telltale illumination, driver warning center messages, erratic electrical component operation, difficult or no engine start condition, engine de-rate (power reduction), engine shut down, inoperative transmission gear selection, or an unexpected shift to neutral.These potential consequences vary depending on the specific damaged wire in the harness and the exact failure mode, such as intermittent short circuit to ground or open circuit. Generally, the chafing resulted in a progressive series of driver warnings with high levels of detectability over the course of several days and ignition cycles. Drivers usually heed warnings before an engine shutdown condition occurs and the driver may override an engine shutdown countdown timer using the override switch. If the driver allows the shutdown event to occur, the engine can almost always be immediately restarted. Incident rates for an engine shutdown with no warning or a transmission shift to neutral while driving are both very low. ODI received one complaint (NHTSA ID Number 11366557) from a fleet mechanic, who reported in a subsequent interview that he repaired at least six subject vehicles that experienced the alleged defect condition. However, there have been no new Vehicle Owner Questionnaire complaints received by ODI since opening this investigation, and there are no known crashes, fires or thermal events, or injuries or deaths related to the alleged defect. Accordingly, no safety-related defect trend has been identified. Based on available information, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI report cited in the Closing Resume ODI Report Identification Numbers document, go to NHTSA.gov.
- Halogen Headlights May Cause Fires
In its process for evaluating Early Warning Reporting data, the Office of Defects Investigation (ODI) found twenty-four (24) field reports involving headlight fires on Freightliner Cascadia trucks, model years 2017 and newer produced by the vehicle manufacturer, Daimler Trucks North America (DTNA). ODI contacted DTNA…
In its process for evaluating Early Warning Reporting data, the Office of Defects Investigation (ODI) found twenty-four (24) field reports involving headlight fires on Freightliner Cascadia trucks, model years 2017 and newer produced by the vehicle manufacturer, Daimler Trucks North America (DTNA). ODI contacted DTNA and learned that it was aware of halogen bulb-related thermal events. DTNA stated a belief that the issue was due to incorrect bulb replacement during maintenance. However, some vehicles experienced fires within the original equipment halogen bulb's expected life range.In July 2019, DTNA released a service bulletin and a training video covering proper headlight bulb replacement. There have been 17 fires, with 3 total vehicle losses, since DTNA released this extra training information.On February 25, 2021, ODI opened a Preliminary Evaluation (PE21-006) and sent an Information Request (IR) letter to DTNA.After the PE opening, DTNA reevaluated the data and found additional thermal events at low mileages and decided to file a recall. On May 14, 2021, DTNA submitted recall 21V-357 for 72,508 vehicles covering 2017-2022 models (exceeding the population and model years of this investigation). The planned owner and dealer notification date is July 12, 2021.For the remedy, DTNA will open up the 2-inch access into a 4-inch access hole into the inner fender to provide better access for the maintenance replacement of the bulb, and add a label that provides a visible warning to aid in the correct installation during the change. Additionally, a new foam grommet will replace the flammable rubber boots for both the high and low beam bulbs, improving access to the interface point where the bulbs install into the socket of the reflector. ODI believes that the scope of DTNA recall 21V-357 is sufficient, and accordingly, PE21-006 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
- SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of…
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of an updated drip shield as it relates to continual water intrusion resulting in the loss of electrical functions and potential fire.The potential hazard was the increased risk of a crash and injury in certain model year (MY) 2007-2021 Freightliner Cascadia P3 vehicles manufactured by Daimler Trucks North America (DTNA). ODI sent DTNA an information request (IR) letter on September 29, 2020.DTNA's November 20, 2020, IR response detailed how the company had implemented various improvements through recall 09V024 and multiple technical service bulletins (TSBs) to mitigate water intrusion.The effectiveness of new windshield seals and revisions to the drip shield is evident by the downward trend in claims rate from an average high of 7.64% in the beginning product life of Cascadia P3 (MYs 2007-2009), to 1.79% average for MYs 2011-2018, and down to 0.49% towards the end of the Cascadia P3 production.Moreover, the data shows that most failures occurred within the first three years of service with a significant downward trend thereafter. In view of the current overall low failure rate, the nature of early-life failure, and failure rate trending downward since model year 2017, this Recall Query (RQ) is closed. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011588Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
- 11011124Technical Service Bulletin for Detroit Drive Axle Identification and Lubrication
- 11011107Service Solution for J1939 CAN issues for vehicles equipped w/ Bendix Side Radar w/ expanded field of view
- 11011098CX Advocate for P4 J1939 Communication Errors (TSB54-366-FTL)
- 11011082CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11011076Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
- 11011075Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
- 11010186CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11010182Service Solution for Cascadia with Cummins Engines and eViscous Engine Fan with Communication Issues
- 11010169Technical Service Bulletin for J1939 Communication Errors with Cummins Engine Automated or Allison Transmission and Bendix Side Radar
- 11010143Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11010134Important Campaign Infomration letter for DDC D23M1 - Campaign Extended
- 11008539CX Advocate for NFD fill plugs
- 11008508Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11007523CX Advocate for Missing Regen switch menu on ICUC Screen
- 11007517CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11007516CX Advocate for clean idle label placement
- 11007514CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality (TSB54-369-FTL, TSB54-095-WST)
- 11007498Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management. Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
- 11007487Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.
- 11005500CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
- 11005496CX Advocate for differential maintenance
- 11005494CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11005490Technical Service Bulletin for New Battery Cable Access Parts for Improved Cold Weather Functionality
- 11005472My Communications for New Espar HS3 Heater and Extreme Insulation
- 11005470Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management. Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
- 11005469Service Solution for ECP Solenoid Interim Service Replacement Parts
- 11005448Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
- 11003924CX Advocate communication for clutch bolts
- 11003889CX Advocate communication for NOx conversion low faults
- 11001976Customer letter regarding variable speed water pump.
- 11001189Field Service Campaign Owner Reminder Postcard large population
- 11001188Field Service Campaign Owner Reminder Postcard small population
- 11001186Field Service Campaign Owner Reminder Postcard large population
- 11001185Field Service Campaign Owner Reminder Postcard small population
- 11000981Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles
- 11000980Technical Service Bulletin for New Final Drive Over Heat Diagnostic
- 11000977Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
- 11000976Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
- 11000951Customer Advisory Letter for New Cascadia Vehicles Equipped With D- Climate P4 Ground Cable Anti-Corrosion Sealer Issue
Every Freightliner Cascadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.