2012 Freightliner Cascadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Freightliner Cascadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
19 recalls name the 2012 Freightliner Cascadia. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Risk and remedy
Risk
A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk and remedy
Risk
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have…
Risk and remedy
Risk
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy
DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
Daimler Trucks of North America LLC (DTNA) is recalling certain model year 2011-2015 Freightliner Cascadia and M2 trucks manufactured June 2, 2011 to October 23, 2014. The vehicles are not in compliance with the requirements of the Federal Motor Vehicle Safety Standards No. 303, "Fuel System Integrity Of Compressed Natural Gas Vehicles." Specifically, the…
Risk and remedy
Risk
Due to the area of its placement, the exhaust system forces heat around, and may overheat, the fuel system components, increasing the risk of a vehicle fire.
Remedy
DTNA will notify owners, and dealers will extend the tailpipe beyond the cabinet, free of charge. The recall began Feburary 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-671.
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2008-2015 Freightliner 114SD, Cascadia, M2 Business Class, Sterling LT8500, and Thomas Built Buses Saf-T-Liner HDX vehicles manufactured February 19, 2008, through February 11, 2014, and equipped with Cummins Westport Model ISL G and Cummins Westport Model ISX12 G engines.…
Risk and remedy
Risk
The sensor malfunction could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact Daimler at 1-800-385-4357 or Cummins Inc. at 1-800-343-7357. Daimler's number for this recall is FL-660.
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Cascadia and Coronado vehicles manufactured between November 21, 2011, and April 3, 2013. In the affected vehicles, when the ignition is off and the door is opened without the parking brake applied, the dashboard does not display the correct message of "Park Brake Off Door Open."
Risk and remedy
Risk
Without the proper warning, a driver may not be reminded to apply the parking brake which may lead to a vehicle roll away, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will update then display software. The safety recall began on June 6, 2013. Owners may contact DTNA at 1-800-547-0712. Daimler's recall campaign number is FL-642.
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Freightliner Cascadia tractors manufactured from April 12, 1210, through March 2, 2013, and equipped with a SAMCAB software version 6.2. On vehicles configured to have the turn signals operate as Daytime Running Lights (DRLs) and the 'Turn-Tip' turn signal function activated, the…
Risk and remedy
Risk
Failure of the DRLs to illuminate reduces visibility to other drivers and increases the risk of a vehicle crash.
Remedy
DTNA sent notification to owners on May 6, 2015, instructing them to contact their dealers and arrange to have the free SAMCAB software updated to correct the operation of the DRLs and "Turn Tip" feature. Owners may contact DTNA at 1-800-547-0712.
Daimler Trucks North America (DTNA) is recalling certain model year 2012 Cascadia and Coronado tractor trailers manufactured from August 1, 2011, through December 30, 2011, equipped with Thermo King TriPac Auxiliary Power Units (APU), serial numbers 3000106335 to 3000127584, manufactured from July 29, 2011, through November 7, 2011. The maintenance access…
Risk and remedy
Risk
If the door separates from the APU while the vehicle is being driven, it may create a road hazard for other drivers.
Remedy
DTNA will notify owners, and Thermo King dealers will inspect the APUs and replace any of the affected panel doors free of charge. The recall began February 25, 2013. Owners may contact DTNA at 1-800-547-0712.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the…
Risk and remedy
Risk
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2012-2013 freightliner 108sd, business class M2, cascadia, coronado vehicles, equipped with a haldex quick release valve, and manufactured from february 3, 2012, through march 2, 2012. the quick release valve cover may not be correctly manufactured, allowing the cover to become separated from the…
Risk and remedy
Risk
If this condition occurs, increased vehicle stopping distance may result, increasing the risk of a crash.
Remedy
Dtna will notify owners, and where necessary, the quick release valve will be replaced by dtna authorized service facilities, free of charge. the safety recall IS expected to begin before june 15, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks (dtna) IS recalling one 2012 cascadia and certain model year 2012 and 2013 freightliner business class M2 vehicles, and model year 2013 108sd and 114sd vehicles manufactured from january 20, 2012, through february 17, 2012. certain property class 04 (PC04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of…
Risk and remedy
Risk
A steering wheel that IS not fully seated on the steering shaft may wobble and make it difficult to control the vehicle, increasing the risk of a crash.
Remedy
Dtna will notify owners, and affected vehicles will have a new steering wheel nut installed by dtna authorized service facilities, free of charge. the safety recall began on may 21, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2012 freightliner cascadia and western star 4900 vehicles, manufactured from december 22, 2011, through february 23, 2012. These vehicles may be equipped with certain national seat brand drivers seats. these seat bases may have out-of-specification welds that may allow the seat to buckle unexpectedly.
Risk and remedy
Risk
An unexpected movement of the seat could affect vehicle control and visibility, increasing the risk of a crash.
Remedy
Dtna will notify owners, and affected vehicles will have replacement components installed by dtna authorized service facilities, free of charge. an interim letter was mailed to owners on may 16, 2012. the recall to perform the final remedy began on november 21, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, DD13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines IS sensitive to assembly…
Risk and remedy
Risk
A fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire.
Remedy
Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2006-2012 freightliner business class M2, cascadia, century, columbia, coronado and sterling a-line vehicles built with meritor wabco electronic stability control (esc) system manufactured from september 15, 2005 through september 1, 2011. under certain road and driving conditions, vehicle body roll and road…
Risk and remedy
Risk
If the driver IS slow to react during this esc intervention, the vehicle may deviate from the intended line of travel increasing the risk of a crash.
Remedy
Daimler trucks will notify owners, and dealers will replace the esc module with the appropriate software version as necessary, free of charge. an interim owner notification will be mailed on or about november 21, 2011. the date for availability of the final remedy IS subject to validation testing and parts availability. the safety recall began on march 28, 2012. owners may contact daimler trucks toll-free at 1-800-547-0712.
Dtna IS recalling certain model year 2008-2012 freightliner; cascadia, century class, columbia, and coronado, certain model year 2008-2009 sterling; a-line and l-line and certain model year 2009-2012 western star constellation vehicles, manufactured from january 14, 2008, through june 15, 2011, built with detroit diesel 15 or 16 engines. the bolt attaching…
Risk and remedy
Risk
A short circuit between an un-fused battery cable and chassis ground could result in a vehicle fire.
Remedy
Dealers will install a new bolt and isolator and repair the recreational vehicles free of charge. the safety recall began on december 21, 2011. owners may contact dtna at 1-800-547-0712.
Dtna IS recalling certain model year 2011 business class M2, and coronado, model year 2011-2012 cascadia vehicles equipped with fontaine ultra LT fifth wheels and manufactured from april 7, 2010, through march 7, 2011. During the coupling process on vehicles equipped with pre-modification fontaine ultra LT fifth wheels, it IS possible for the driver to…
Risk and remedy
Risk
If the tractor IS not fully connected to the trailer, the trailer may disengage while in use, increasing the risk of a crash.
Remedy
Fontaine notified owners in february 2011, and IS handling the remedy for this campaign. fontaine IS in the process of retrofitting all affected vehicles, free of charge. owners may contact fontaine at 1-800-874-9780 or dtna at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2011-2012 freightliner cascadia, M2, and western star 4900 vehicles, manufactured from january 11, 2011, through february 21, 2011, and equipped with a meritor driveline. the tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material.
Risk and remedy
Risk
A tube seam weld that IS not properly bonded can result in the driveline assembly fracturing along the length of the tube seam weld. the fractured tube can twist or sever. this could result in additional damage to the driveline, the vehicle to which it IS attached and any additional nearby components. this may increase the risk of a crash.
Remedy
Dealers will replace the drivelines free of charge. the safety recall began on june 27, 2011. owners may contact daimler trucks at 1-800-547-0712.
Owner complaints
17 complaints1 involved a crash3 involved a fire1 injuries
What owners report most
Latest complaints
- Unknown or other
I,m a driver with a cdl driver license ,in the date of crash I'm working for this company hul,mc 101946,us dot 3145531,the person who give me this job say he IS the owner and he have an active insurance for the vehicle,when the date of the crash ,he never say to me the vehicle have some problem…
I,m a driver with a cdl driver license ,in the date of crash I'm working for this company hul,mc 101946,us dot 3145531,the person who give me this job say he IS the owner and he have an active insurance for the vehicle,when the date of the crash ,he never say to me the vehicle have some problem with brakes,then that happened,now my driver license IS suspended for this vehicle but I'm not the owner and I try to contact him several times and he never answer in fact he own me the job ,and the injuries ,im sent my insurance already to the flhsmv,but still suspended IS my way to live my job depend of my driver license .
- Unknown or other
Storage adress 979 lindberg ln petaluma ca
- Electrical system
TL* the contact owns a 2012 freightliner cascadia. The contact stated that the hazard lights malfunctioned, the windshield wipers did not work, the electrical system failed, and the check engine indicator illuminated. The vehicle was taken to lou brochordt freightliner (2840 center port cir #102…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that the hazard lights malfunctioned, the windshield wipers did not work, the electrical system failed, and the check engine indicator illuminated. The vehicle was taken to lou brochordt freightliner (2840 center port cir #102, pompano beach, fl 33064, (954) 545-1000), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 662,371. *Tt *tr
- Electrical system · Engine · Exterior lighting · Service brakes
TL* the contact owns a 2012 freightliner cascadia. While operating the vehicle, flames suddenly appeared from the passenger side headlight assembly. The driver immediately stopped the vehicle and applied water to extinguish the flames. The cause of the failure was not determined. Also, while…
TL* the contact owns a 2012 freightliner cascadia. While operating the vehicle, flames suddenly appeared from the passenger side headlight assembly. The driver immediately stopped the vehicle and applied water to extinguish the flames. The cause of the failure was not determined. Also, while driving, the speedometer displayed 12 mph less than the actual speed traveled. An independent mechanic diagnosed that there was a computer failure. Also, there was an engine water pump leak that produced white smoke. The independent mechanic replaced the gasket in the engine. In addition, there were air leaks in the braking system and the vehicle stalled on multiple occasions. The cause of the failures was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 650,000. The vin was unknown.
- Electrical system · Electronic stability control (esc)
Signal detection and activation module (sam) vehicle was stationary ,i droped my trl in a doc door at amazon, then I drove about a thousand feet to park my tractor in the designated area, after parking I cut the truck off and after about 10 min I started it up then all of a sudden the lites on…
Signal detection and activation module (sam) vehicle was stationary ,i droped my trl in a doc door at amazon, then I drove about a thousand feet to park my tractor in the designated area, after parking I cut the truck off and after about 10 min I started it up then all of a sudden the lites on dashboard started blinking off and on my headlites came on and marker lites started blinking without ever turning them on. My mechnaic did extensive scanning and testing of the active fault codes that came up (results enclosed)
- Electrical system · Unknown or other
Cascadia 2012 constantly in and out of shop every single week since I have had this truck. Not even 5 months yet and its been in the shop and dealer every week or other week with the same problem every single time. Regen dpf IS not completing and everytime I go to dealer they change one box again…
Cascadia 2012 constantly in and out of shop every single week since I have had this truck. Not even 5 months yet and its been in the shop and dealer every week or other week with the same problem every single time. Regen dpf IS not completing and everytime I go to dealer they change one box again still problem. Dealer charges everytime which doesn't make sense because this IS manufactures problem and I always have to pay for it.
- Electrical system · Engine · Fuel system, diesel
TL* the contact owns a 2012 freightliner cascadia. The contact stated that there was a premature failure with the diesel particulate filter (dpf) system. The vehicle was diagnosed by campbell freightliner (1015 cranbury south river rd, monroe township, nj 08831, (732) 287-1500) and the dpf unit was…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that there was a premature failure with the diesel particulate filter (dpf) system. The vehicle was diagnosed by campbell freightliner (1015 cranbury south river rd, monroe township, nj 08831, (732) 287-1500) and the dpf unit was replaced; however, the failure continued. The vehicle was inspected by more than one mechanic at the dealer, but there was no solution. The manufacturer was notified several times and was unable to provide a permanent solution. The failure mileage was not available.
- Electrical system · Engine
TL* the contact owns a 2012 freightliner cascadia. The contact stated that the vehicle was not operable. In addition, the vehicle experienced a complete loss of power. The check engine and various other warning indicators illuminated. The vehicle was previously taken to an independent mechanic…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that the vehicle was not operable. In addition, the vehicle experienced a complete loss of power. The check engine and various other warning indicators illuminated. The vehicle was previously taken to an independent mechanic where the def assembly needed to replaced. The vehicle was repaired however, the failures recurred. The manufacturer was not notified and the dealer was not contacted. The failure mileage was approximately 585,000.
- Unknown or other
5TH wheel locking mechanical does not lock when backing up and coupling to trailer
- Engine
TL* the contact owns a 2012 freightliner cascadia. The contact stated that after stopping the vehicle, it was discovered that coolant leaked from the vehicle. Upon inspection, it was determined that the coolant reservoir had cracked. The vehicle was taken to the dealer where it was diagnosed that…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that after stopping the vehicle, it was discovered that coolant leaked from the vehicle. Upon inspection, it was determined that the coolant reservoir had cracked. The vehicle was taken to the dealer where it was diagnosed that the surge tank had failed and would need to be replaced. The vehicle was not repaired. The vin was not available. The failure mileage was 398,000. The vin was not available.
- Electrical system
Same cab, problem dash lights went off, lights outside flashing with vehicle moving at 70 mph took it to dealer they replace cab same which cost me $2635.35 to repair defective part dangerous problem if happen at night time because head lights don't work I hope you people do something about…
Same cab, problem dash lights went off, lights outside flashing with vehicle moving at 70 mph took it to dealer they replace cab same which cost me $2635.35 to repair defective part dangerous problem if happen at night time because head lights don't work I hope you people do something about it very dangerous problem tanks [xxx] from california. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).')*jb
- Electrical system
TL* the contact owns a 2012 freightliner cascadia. The contact stated that there was a burning odor that emitted through the vent and under the sleeper where there was a storage compartment. The contact noticed that the harness was burned. The vehicle was taken to the dealer where it diagnosed that…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that there was a burning odor that emitted through the vent and under the sleeper where there was a storage compartment. The contact noticed that the harness was burned. The vehicle was taken to the dealer where it diagnosed that the harness needed to be replaced to prevent an electrical shortage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 670,000. updated 08/22/16*lj the consumer stated there was a recall for 2016 models for the same failure; therefore, this vehicle should be included in the recall. Updated 11/30/2017*js
- Electrical system
TL* the contact owns a 2012 freightliner cascadia. The contact stated that while driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, the vehicle failed to start intermittently and all the warning lights on the instrument cluster illuminated. The contact…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that while driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, the vehicle failed to start intermittently and all the warning lights on the instrument cluster illuminated. The contact also noticed a burning odor coming from the driver's side air vent. The vehicle was taken to a dealer, who diagnosed that the sam chassis needed to be replaced. The vehicle was not repaired. The contact was aware of nhtsa campaign number: 15v127000 (electrical system) however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was 583.
- Electrical system · Exterior lighting
TL* the contact owns a 2012 freightliner cascadia. The contact stated that once the turn signals were activated and shut off, they would continue to blink. The signals would blink five times when the lever was barely touched. In addition, the daytime running lamps burned out multiple times and were…
TL* the contact owns a 2012 freightliner cascadia. The contact stated that once the turn signals were activated and shut off, they would continue to blink. The signals would blink five times when the lever was barely touched. In addition, the daytime running lamps burned out multiple times and were replaced. The contact received a recall notice for nhtsa campaign number: 13v099000 (electrical system, exterior lighting); however, the part needed for the repair was unavailable. The manufacturer was notified. The approximate failure mileage was 426,000.
- Electrical system
TL* the contact owns a 2012 freightliner cascadia. The contact stated that all four batteries failed. The contact also mentioned the starter previously failed and the failure may be related. The vehicle was taken to the dealer where the failure was unable to be diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 263,175.
- Visibility › Windshield · Visibility › Windshield wiper/washer
This summary was written by odi's bowman after phone interview with complainant: primary alleged issue: (1) limited front visibility due to limited area swept by wipers [odi note: see the photos in which the complainant masked the windshield with newspaper to illustrate the compromised visibility…
This summary was written by odi's bowman after phone interview with complainant: primary alleged issue: (1) limited front visibility due to limited area swept by wipers [odi note: see the photos in which the complainant masked the windshield with newspaper to illustrate the compromised visibility claim]. more specifically, the complainant states that the reason for the restricted area of visibility IS caused by the split windshield design and that the condition IS exacerbated by accumulation of hardened road salt, etc. Spray, typical of the environmental conditions experienced in northeastern USA winter driving; (2) other issues identified by the complainant: (a) delay in release of cruise control on application of brakes; (b) air pressure loss while driving [odi note: reportedly, the compressor maintains sufficient on-board air pressure and volume for vehicle system requirements such as braking, etal]: the complaint questions where (specifically) the air losses are occurring and whether the observed air-loss could indicate a condition that may pose a future vehicle safety concern; (c) the spray from the windshield coats the outside rear mirrors limiting side and rear visibility. ..Updated 09/24/12 *bf
- Visibility/wiper
TL* the contact owns a 2012 freightliner cascadia. The contact stated that the rearview mirror did not allow him to see the blind spots. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure.the failure mileage was not available.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of…
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of an updated drip shield as it relates to continual water intrusion resulting in the loss of electrical functions and potential fire.The potential hazard was the increased risk of a crash and injury in certain model year (MY) 2007-2021 Freightliner Cascadia P3 vehicles manufactured by Daimler Trucks North America (DTNA). ODI sent DTNA an information request (IR) letter on September 29, 2020.DTNA's November 20, 2020, IR response detailed how the company had implemented various improvements through recall 09V024 and multiple technical service bulletins (TSBs) to mitigate water intrusion.The effectiveness of new windshield seals and revisions to the drip shield is evident by the downward trend in claims rate from an average high of 7.64% in the beginning product life of Cascadia P3 (MYs 2007-2009), to 1.79% average for MYs 2011-2018, and down to 0.49% towards the end of the Cascadia P3 production.Moreover, the data shows that most failures occurred within the first three years of service with a significant downward trend thereafter. In view of the current overall low failure rate, the nature of early-life failure, and failure rate trending downward since model year 2017, this Recall Query (RQ) is closed. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and…
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.
- PNDB Electrical Power Distribution
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tractors that may result…
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tractors that may result in disruption or loss of electrical power to the PNDB itself and other electrical circuits, thermal events, and/or vehicle fires.On May 7, 2018, ODI sent an Information Request (IR) letter to Daimler Trucks North America LLC (DTNA). On June 19, 2018, ODI received an IR response from DTNA that included vehicle production, consumer complaint, field report, warranty, manufacturer actions, changes and other data related to the alleged defects. On April 8, 2019, ODI received a supplemental IR response from DTNA that included their assessment of the alleged defects. Furthermore, ODI engaged in discussions with the manufacturer about the alleged defects on multiple occasions during the course of this investigation. ODI analysis of all available data indicates there is not an apparent defect trend. The most recent field report data reviewed was from 2017Q1 and the most recent complaint data was received by ODI in 2019Q1. The complaint rate is low. Most warranty claims occurred early in the vehicles' service life, and with the newest of the subject vehicles being over four years old, they are all now beyond that point. The warranty claim rates for loose input or output terminals (0.16%), loose fuses (0.25%), PNDB power (B+) supply cable corrosion or improper PNDB power (B+) supply cable routing and/ or securement (0.00%) are all low.The most serious consequence in the warranty claim data alleged engine shutoff with a vehicle in motion. While some vehicles did experience a loss of electrical power resulting in loss of motive power with no immediate restart capability, the bulk of the warranty claims were for vehicles equipped with an optional cab power disconnect switch solenoid with an automatic reset feature that may exhibit a brief, intermittent loss of power. If the input and output voltages differ by an unacceptable amount, potentially due to foreign object debris or corrosion on the solenoid's contacts, the PNDB senses the difference and enters an auto-reset mode in an attempt to correct the condition. The internal contacts open for one second, stopping the flow of electricity, and then close, restoring the flow for two seconds. This cycle is repeated for up to five times; after a maximum of thirteen seconds, the PNDB defaults to the on position and electrical power is restored. This condition exhibits a transient loss of power but it does not cause any permanent engine disablement. As a precaution, the solenoid-equipped PNDB part was modified in August 2017 to eliminate the auto-reset feature. Since 2010, there has been only 1 report of vehicle fire and zero reports of crash, injury or death. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.
- Air Brake Reservoir Bracket Fracture
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure…
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.By letter dated August 15, 2012, Daimler Trucks North America LLC (DTNA) has notified ODI that it has initiated a safety recall (identified by NTHSA Recall No. 12V-405 and DTNA Recall No. FL-631) to address a safety defect in approximately 1,663 model year (MY) 2009 through 2012 Freightliner 114SD, Business Class M2, Cascadia, Coronado, Sterling 9500 and Western Star 4700 trucks manufactured from July 7, 2008 through December 15, 2011, originally equipped with a specific perpendicular oriented air brake reservoir support bracket (P/N 12-22981-000).To date ODI is unaware of any bracket failures that resulted in a complete separation of the reservoir from the vehicle.Affected owners will be notified by DTNA beginning October 15, 2012 and affected vehicles will have the subject air brake reservoir support brackets replaced with a more robust bracket.Repairs will be performed by DTNA authorized service facilities.Copies of DTNA's reimbursement plan for pre-notification remedies will be submitted to ODI as a supplemental report when available.Accordingly, this investigation is closed.
- Fontaine Ultra LT 5th Wheel False Latch
DTNA submitted a 573 Recall notice (11V-289) prior to the IR response date and therefore was granted permission to forgo submission of the IR response.Freightliner reported that Fontaine's TSB issued in March had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% scheduled by the time…
DTNA submitted a 573 Recall notice (11V-289) prior to the IR response date and therefore was granted permission to forgo submission of the IR response.Freightliner reported that Fontaine's TSB issued in March had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% scheduled by the time of their 573 submission.Freightliner will issue another notification 1 July if 100% of the subject population is not remedied by that time.ODI is aware that the Ultra LT 5th wheel was also installed on several other OEM's vehicles.ODI will work with Fontaine and the manufacturers to ensure that the remaining vehicles are identified and remedied.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10236419ABS Light illuminating in the ICU.
- 10236418ICUC Bulb check function.
- 10210548Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
- 10209296Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to reflect a company name change to Eberspaecher.
- 10207409Revised Freightliner Service Bulletin for Insulating Pad for Solid Cast-Aluminum Rear Hood Support. Minor note: added an update of document previously submitted. The related VMRS codes are added
- 10207408Revised Freightliner Service Bulletin for Braces for Cascadia Cab-Mounted Splash Shields. Minor note: added an update of document previously submitted. The related VMRS codes are added
- 10207407Revised Freightliner Service Bulletin for Hood-Mounted Splash Shield Rivet Replacement. Minor note: added an update of document previously submitted. The related VMRS codes are added
- 10199899End of Production for the Freightliner P3 Cascadia Sales Cabs. Due to low production volumes, DTNA will be discontinuing the production of the Freightliner Cascadia P3 Sales Cabs.
- 10195924SAM Cab & SAM Chassis Wall Charts
- 10195913Cascadia Fault codes 6.0
- 10195716Odometer racks up mileage when the vehicle is stationary - Cascadia
- 10195701Cascadia - Engine Will Not Crank (No Starter Output from SAM Cab)
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10195626SS 469068 Cascadia SAM Cab, SAM Chassis, MSF and CGW Hardware Compatibility
- 10195593Service Solution SS 1033047 M2 Battery Drain Problem Mismatched I...
- 10195576SS 1033121 Adding a Fan Override Switch (Legacy Cascadia)
- 10195575Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- 10195478SS 1033638 - Power Window Express Down Module Discontinued
- 10193732Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
- 10193710Freightliner Action Bulletin FAB154 New options for Cascadia
- 10193705Freightliner Action Bulletin FAB153 New Harness Highway for Cascadia
- 10193690Freightliner Action Bulletin FAB146 Cascadia LED headlights
- 10193686Freightliner Action Bulletin FAB145 New Cascadia Roof Fairing
- 10191149Service Solution for FTL DT12 Trans Control Harness Chaffing - PT Can faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
- 10191143Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
- 10190551Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
- 10190549Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
- 10189910Tech Talk discussion on not being able to do a forced regen because clutch is depressed.
- 10189340Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
- 10188013Tech Talk discussion on P3 Intermittent 250k J1939 Failure.
- 10187532Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
- 10186641Tech talk continued discussion on 2021 Cascadia SOLO clutch not adjusting.
- 10185896Warranty Information Letter for Detroit New Service Replacement Engine SRT Update. While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Program. As a result, DTNA re-studied the SRT and concluded that time for removing/re-installing multiple components (e.g., exhaust manifold/turbo, engine sensor harness, rocker arm assemblies, etc.) should not be included.
- 10184911Tech Talk discussion on Cascadia no power to clutch switch.
- 10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10184029Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183988Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183955Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
- 10183954Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
- 10183733Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
Every Freightliner Cascadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.