2015 Freightliner Cascadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Freightliner Cascadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2015 Freightliner Cascadia. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As…
Risk and remedy
Risk
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2016 Freightliner Cascadia vehicles equipped with Hendrickson 5" drop axles. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Risk and remedy
Risk
A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the stamped brake spiders and the tie-rod, free of charge. The recall began April 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-807.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Risk and remedy
Risk
A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk and remedy
Risk
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Daimler Trucks North America, LLC. (DTNA) is recalling certain model year 2013-2017 Freightliner Cascadia vehicles manufactured September 24, 2012, to May 27, 2015 and equipped with compressed natural gas (CNG) engines. The affected vehicles have a Power Distribution Module (PDM) that is mounted near the CNG fuel tank. Due to its location, the PDM may be…
Risk and remedy
Risk
If the PDM short circuits, there would be an increased risk of a fire, especially if the nearby CNG tank leaks.
Remedy
DTNA will notify owners, and dealers will relocate the PDM, free of charge. An interim notice was mailed to owners on November 7, 2016. The recall began on March 3, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-721.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be…
Risk and remedy
Risk
If a wheel separates from the axle, there would be an increased risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2016 Freightliner Cascadia trucks manufactured from March 24, 2014, through November 9, 2015. The affected vehicles are equipped with Bergstrom Parksmart HVAC auxiliary units. On these units, there may be inadequate contact between the electrical connector on the compressor and…
Risk and remedy
Risk
The overheated connection can increase the risk of a fire.
Remedy
DTNA will notify owners, and dealers will replace the connector caps. Additionally, dealers will replace the harnesses if there is evidence of heat discoloration. These repairs will be performed free of charge. The recall began on May 12, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-703.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2015 Freightliner Cascadia vehicles manufactured March 27, 2015, to November 4, 2014, and powered by compressed natural gas (CNG). The affected vehicles have a tailpipe that allows hot exhaust to exit near the CNG tank pressure relief device (PRD).
Risk and remedy
Risk
Hot exhaust in close proximity to the PRD may cause the PDR to activate and CNG to be unexpectedly released from the tank. Discharge of CNG in the presence of an ignition source can increase the risk of a fire.
Remedy
All the vehicles involved in this recall campaign have been repaired. The recall is began on March 13, 2015. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-695.
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015-2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and Western Star 4700 trucks manufactured January 4, 2015, to April 24, 2015, and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from…
Risk and remedy
Risk
Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on November 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-693.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado, Western Star 4700, and Western Star 4900 trucks manufactured October 6, 2014, to February 16, 2015, and equipped with Haldex Life Seal brake chambers. The affected vehicles may experience brake drag due to an…
Risk and remedy
Risk
While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the brake chambers, free of charge. Owners were mailed interim notices at the end of May 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL676.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Freightliner Cascadia trucks manufactured November 19, 2013, to July 14, 2014, and equipped with certain model Side-Mount compressed natural gas (CNG) Fuel Systems, Part No. 23736011, manufactured August 1, 2013, to August 21, 2014 and Motion Industries T1700-06 flexible fuel…
Risk and remedy
Risk
If the corrosion progresses and goes undetected, the hose could begin to leak CNG, increasing the risk of a fire in the presence of an ignition source.
Remedy
DTNA will notify owners and dealers will replace the defective hose, free of charge. The recall began on April 1, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-678.
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2014-2015 Freightliner 122SD, Argosy, and Cascadia trucks manufactured July 22, 2013, to October 13, 2014, equipped with Wabco Quick Release Valves with Double Check manufactured February 6, 2013, to April 19, 2014. The affected vehicles may have been produced with a defective valve…
Risk and remedy
Risk
Improper seating can result in the valves improperly adjusting air pressure levels, thereby reducing the braking performance of the vehicles and increasing the risk of a crash.
Remedy
Daimler will notify owners, and dealers will inspect, and replace the valves, free of charge. The recall began on December 30, 2015. Owners may contact Daimler customer service at 1-800-745-8000. Daimler's number for this recall is FL-673.
Daimler Trucks of North America LLC (DTNA) is recalling certain model year 2011-2015 Freightliner Cascadia and M2 trucks manufactured June 2, 2011 to October 23, 2014. The vehicles are not in compliance with the requirements of the Federal Motor Vehicle Safety Standards No. 303, "Fuel System Integrity Of Compressed Natural Gas Vehicles." Specifically, the…
Risk and remedy
Risk
Due to the area of its placement, the exhaust system forces heat around, and may overheat, the fuel system components, increasing the risk of a vehicle fire.
Remedy
DTNA will notify owners, and dealers will extend the tailpipe beyond the cabinet, free of charge. The recall began Feburary 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-671.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Freightliner Cascadia vehicles manufactured May 5, 2014, to August 18, 2014. The affected vehicles are equipped with certain 1100W, 1500W, or 2000W inverters sold as a standalone option with both the Thermo King TriPac EVOLUTION and TriPac-e Auxiliary Power Units ("APU"). The…
Risk and remedy
Risk
An inverter fire may result in a vehicle fire.
Remedy
DTNA will notify owners, and Thermo King will either replace the inverter free of charge or refund the full purchase price. The recall began on November 14, 2014. Owners may contact Thermo King customer service at 1-866-766-2708. Owners may also contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-668.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Cascadia, 122SD, and Business Class M2 trucks manufactured March 20, 2014, through April 10, 2014. Due to an axle manufacturing error, there may be weak spots in the beam of the affected axle assemblies.
Risk and remedy
Risk
The axle weak spots could cause the axle beam to bend or cause wheel separation, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect the axle beams for certain manufacturing dates, and replace the ones manufactured within a certain date range, free of charge. The recall began on August 22, 2014. Owners may contact DTNA customer service at 1-800-385-4357. DTNA's number for this recall is FL-662.
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2008-2015 Freightliner 114SD, Cascadia, M2 Business Class, Sterling LT8500, and Thomas Built Buses Saf-T-Liner HDX vehicles manufactured February 19, 2008, through February 11, 2014, and equipped with Cummins Westport Model ISL G and Cummins Westport Model ISX12 G engines.…
Risk and remedy
Risk
The sensor malfunction could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact Daimler at 1-800-385-4357 or Cummins Inc. at 1-800-343-7357. Daimler's number for this recall is FL-660.
Owner complaints
16 complaints1 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Equipment
See attached document for complaint.
- Electrical system
Hello I am reaching out to you today to discuss a common issue with 2015 Freightliner cascadia the acu harness is located on the frame of the chassis and is grounding out wires to the mcm causing the truck to shut off in the middle of the road, highway or interstate, when the issue starts it…
Hello I am reaching out to you today to discuss a common issue with 2015 Freightliner cascadia the acu harness is located on the frame of the chassis and is grounding out wires to the mcm causing the truck to shut off in the middle of the road, highway or interstate, when the issue starts it doesn’t give you time to get off the highway to a safe place. I have personally reached out to several dealers and they are aware of this common issue spn 1231 fmi 9. Also I have called Freightliner about this issue and they are aware but haven’t yet taking action. I wouldn’t be writing you this if I didn’t experience this for a second time in a row, just yesterday I was towed off the interstate the Middle of an interstate. I will leave my contact information just incase you need more details thank you for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Structure
2015 freightliner cascadia. Constituent stated that they have experienced several issues with truck, specifically an ongoing electrical issue based upon a leak getting into vehicle damaging electrical lines. *Ld the consumer stated fuel leaks from the top of both tanks, issues with e-coast…
2015 freightliner cascadia. Constituent stated that they have experienced several issues with truck, specifically an ongoing electrical issue based upon a leak getting into vehicle damaging electrical lines. *Ld the consumer stated fuel leaks from the top of both tanks, issues with e-coast system, refrigerator rattles, utility rear light issues, transmission low air issues, coolant reservoir, fuel gauge, oil leaking, braking issues, climate control issues, front grill, cigarette lighter issues, and hood support issues. *Js
- Engine · Unknown or other
When the truck was purchased the odometer said it had about 28K miles on it for $45K. Well for the last 45 days I have been having issue after issue to the point where it was smoking so bad I could not drive it any longer. So I call the dealer to advise them that too many issues were happening and…
When the truck was purchased the odometer said it had about 28K miles on it for $45K. Well for the last 45 days I have been having issue after issue to the point where it was smoking so bad I could not drive it any longer. So I call the dealer to advise them that too many issues were happening and they said it was nothing they could do for me. Took it to freight liner dealership and they told me that the odometer on the motor was 293,662 not the 28K it was sold under. Now the trucks motor has to be overhauled which IS $41K according to freight liner. We have the paperwork of everything that needs to be done. So I advised the dealership of this information about the miles and they want me to get another loan on top of the loan I already have. Please let me know what I can do in order to get this resolved. They said they can not help me in this matter. I have
- Service brakes
My driver front tire keeps locking up. I took a peice of chalk and draw on the tire to test the brakes 2015 frieghtliner cascade
- Steering · Wheels
Vehicle has a problem with steering, it very hard to turn the steering wheel also has a sway to it. Unstaible.
- Electrical system
We have had the windshield replaced approx 7 times and the windshield continues to leak. We also had the entire gasket replaced the windshield still leaks. A week ago it poured down rain resulting in the city horn to go off and would not turn off. Then the windshield wipers began running at full…
We have had the windshield replaced approx 7 times and the windshield continues to leak. We also had the entire gasket replaced the windshield still leaks. A week ago it poured down rain resulting in the city horn to go off and would not turn off. Then the windshield wipers began running at full speed even tho the selector was set to off. Then the windshield washer fluid motor began running non stop. The truck was taken to springfield freightliner in springfield, missouri. After inspection the "sam cab" was corroded due to water and the sam cab had water in it. There was a recall on previous cascadia's for this exact reason.
- Fuel/propulsion system
TL* the contact owns a 2015 freightliner cascadia. The contact stated that the fuel line became loose and caused a fuel leakage and fuel fumes to emit into the vehicle. While attempting to unhook the trailer, fuel splashed into the contact's mouth, causing him to lose consciousness and sustain…
TL* the contact owns a 2015 freightliner cascadia. The contact stated that the fuel line became loose and caused a fuel leakage and fuel fumes to emit into the vehicle. While attempting to unhook the trailer, fuel splashed into the contact's mouth, causing him to lose consciousness and sustain several injuries. The contact was transported to the hospital by ambulance. The vehicle was taken to the dealer where it was diagnosed that the resending fuel line was not tightened correctly, which caused the failure. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 5,800.
- Visibility/wiper
Wiper reservoir becomes heated due to dpf system which creates pressure within the system. As a result it forces wiper fluid from the nozzles draining the system most times undetected. Resulting in the inability to clean the window when it becomes fouled. Due to the reservoir bottles location you…
Wiper reservoir becomes heated due to dpf system which creates pressure within the system. As a result it forces wiper fluid from the nozzles draining the system most times undetected. Resulting in the inability to clean the window when it becomes fouled. Due to the reservoir bottles location you cannot observe the fluid level this IS also hindered due to the plastic becoming stained blue by the wiper fluid over time. There IS also no indicator that wiper fluid level IS low from within the cab. This occurs both when the vehicle IS in motion or stopped when the vehicle performs a "regeneration" of the dpf system.
- Service brakes
Brake pressure switch defective: under normal driving conditions, the brake lights will not activate to warn following motorists. The brake lights only work on a heavy pedal application. The second issue IS the cruise can be set at highway speed and applying the brakes will not deactivate the…
Brake pressure switch defective: under normal driving conditions, the brake lights will not activate to warn following motorists. The brake lights only work on a heavy pedal application. The second issue IS the cruise can be set at highway speed and applying the brakes will not deactivate the cruise. The brakes are fighting the engine until the driver turns off the cruise at the switch. An inspection involves pulling down the independent control lever on the dash for the brakes which IS the same as a heavy brake application and then walking around vehicle to verify if the brakes and lights are working. However, this inspection conceals the flaw to both mechanics and drivers because under normal conditions the brakes are not applied that heavily. Of the 300 freightliner cascadias in the fleet, I am randomly assigned to a pool of 30 of which I have confirmed this defect in 8 tractors from october 2016 to january 2017. drivers have complained of the cruise control malfunction since the trucks were new but we are now aware that the brake lights are the fault of the cruise control defect. *tr
- Tires
Brand new purchased hankook tires for 6X2 truck had chunks peeling off while the driver was operating the vehicle. The tire was in rear position (the tire cannot spin). Chunks of the tire flew on the highway as the drive was hauling a container to the port of los angeles.
- Exterior lighting › Brake lights
TL* the contact owns a 2015 freightliner cascadia. While driving 40 mph, the brake lights failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the sam module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.
- Electronic stability control (esc) · Steering · Suspension
Vehicle has a severe unexpected sway in front steering and rear tamdems. Have to constantly steer back and forth to maintain lane control. Worse in rainy weather. When entering a curve vehicle will wander over either center line or right line or roadway. Sudden right or left shifts in rear tandems.…
Vehicle has a severe unexpected sway in front steering and rear tamdems. Have to constantly steer back and forth to maintain lane control. Worse in rainy weather. When entering a curve vehicle will wander over either center line or right line or roadway. Sudden right or left shifts in rear tandems. during dry weather driving and worse in rainy weather. Have addressed this with company and fmcsa and iowa dot enforcement. Very dangerous to drive these tractors in this condition.
- Electrical system
A/c - defroster blower motor began to intermittently stop. Throwing dash code spn 523318 fmi 7 regardless of vehicle being in motion or parked. Then motor quit working suddenly. Upon taking it to a dealership they found the motor was seized and the wiring harness had began to melt. When replacing…
A/c - defroster blower motor began to intermittently stop. Throwing dash code spn 523318 fmi 7 regardless of vehicle being in motion or parked. Then motor quit working suddenly. Upon taking it to a dealership they found the motor was seized and the wiring harness had began to melt. When replacing the motor the technician said they had changed the design of the motors. He replaced the motor, and had to add a new adaptor for the motor. He also had to replace the wiring harness that had melted which attaches to the adaptor.
- Vehicle speed control
TL* the contact owns a 2015 freightliner cascadia. While driving approximately 65 mph with the cruise control engaged, the brake pedal was depressed and the speed reduced to 45 mph and then suddenly accelerated independently. The contact stated that the cruise control failed to disengage. As a…
TL* the contact owns a 2015 freightliner cascadia. While driving approximately 65 mph with the cruise control engaged, the brake pedal was depressed and the speed reduced to 45 mph and then suddenly accelerated independently. The contact stated that the cruise control failed to disengage. As a result, the contact lost control of the vehicle. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.
- Service brakes · Steering
TL* the contact owns a 2015 freightliner cascadia. While approaching a stop at a low speed, there was a load abnormal noise coming from underneath the vehicle. The vehicle was taken to a dealer who diagnosed that the power steering line and the hose needed to be replaced. The vehicle was repaired…
TL* the contact owns a 2015 freightliner cascadia. While approaching a stop at a low speed, there was a load abnormal noise coming from underneath the vehicle. The vehicle was taken to a dealer who diagnosed that the power steering line and the hose needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The contact was made aware of nhtsa campaign number: 15v185000 (service brakes, air) but the vin was not included. The failure mileage was 25,000. The vin was unavailable.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of…
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and the installation of an updated drip shield as it relates to continual water intrusion resulting in the loss of electrical functions and potential fire.The potential hazard was the increased risk of a crash and injury in certain model year (MY) 2007-2021 Freightliner Cascadia P3 vehicles manufactured by Daimler Trucks North America (DTNA). ODI sent DTNA an information request (IR) letter on September 29, 2020.DTNA's November 20, 2020, IR response detailed how the company had implemented various improvements through recall 09V024 and multiple technical service bulletins (TSBs) to mitigate water intrusion.The effectiveness of new windshield seals and revisions to the drip shield is evident by the downward trend in claims rate from an average high of 7.64% in the beginning product life of Cascadia P3 (MYs 2007-2009), to 1.79% average for MYs 2011-2018, and down to 0.49% towards the end of the Cascadia P3 production.Moreover, the data shows that most failures occurred within the first three years of service with a significant downward trend thereafter. In view of the current overall low failure rate, the nature of early-life failure, and failure rate trending downward since model year 2017, this Recall Query (RQ) is closed. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Intermittent Loss of Power Steering Assist
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The investigation focused…
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The investigation focused on 2010-2020 DTNA Freightliner Cascadia, M2 and WST; Volvo VN, VAH and VHD and PACCAR 337, 365, 389, 567, 579 model vehicles.Field reports and interviews with fleet drivers allege that high power steering fluid temperatures could result in internal seal and bearing failures causing pressure fluctuation, affecting left and right-hand turns. The inability of the driver to steer the vehicle as intended can increase the risk of a crash and injury. ODI analyzed data provided by TRW, DTNA, Volvo, and PACCAR in response to individual information request letters.ODI found that most failures occurred within the first two years and/or 50,000 miles of service. The claim rate decreased with time and miles in service and remained less than 0.5%. ODI normalized data from each of the manufacturers and determined that there was not a substantial difference in the failures.Additionally, TRW improved a seal in the steering gear in December 2015.Trucks built on or after 2016 (as 2017 and newer model years) show a decreasing trend of failures. In view of the overall low failure rate, the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- PNDB Electrical Power Distribution
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tractors that may result…
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tractors that may result in disruption or loss of electrical power to the PNDB itself and other electrical circuits, thermal events, and/or vehicle fires.On May 7, 2018, ODI sent an Information Request (IR) letter to Daimler Trucks North America LLC (DTNA). On June 19, 2018, ODI received an IR response from DTNA that included vehicle production, consumer complaint, field report, warranty, manufacturer actions, changes and other data related to the alleged defects. On April 8, 2019, ODI received a supplemental IR response from DTNA that included their assessment of the alleged defects. Furthermore, ODI engaged in discussions with the manufacturer about the alleged defects on multiple occasions during the course of this investigation. ODI analysis of all available data indicates there is not an apparent defect trend. The most recent field report data reviewed was from 2017Q1 and the most recent complaint data was received by ODI in 2019Q1. The complaint rate is low. Most warranty claims occurred early in the vehicles' service life, and with the newest of the subject vehicles being over four years old, they are all now beyond that point. The warranty claim rates for loose input or output terminals (0.16%), loose fuses (0.25%), PNDB power (B+) supply cable corrosion or improper PNDB power (B+) supply cable routing and/ or securement (0.00%) are all low.The most serious consequence in the warranty claim data alleged engine shutoff with a vehicle in motion. While some vehicles did experience a loss of electrical power resulting in loss of motive power with no immediate restart capability, the bulk of the warranty claims were for vehicles equipped with an optional cab power disconnect switch solenoid with an automatic reset feature that may exhibit a brief, intermittent loss of power. If the input and output voltages differ by an unacceptable amount, potentially due to foreign object debris or corrosion on the solenoid's contacts, the PNDB senses the difference and enters an auto-reset mode in an attempt to correct the condition. The internal contacts open for one second, stopping the flow of electricity, and then close, restoring the flow for two seconds. This cycle is repeated for up to five times; after a maximum of thirteen seconds, the PNDB defaults to the on position and electrical power is restored. This condition exhibits a transient loss of power but it does not cause any permanent engine disablement. As a precaution, the solenoid-equipped PNDB part was modified in August 2017 to eliminate the auto-reset feature. Since 2010, there has been only 1 report of vehicle fire and zero reports of crash, injury or death. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.
- Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and…
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.
- RQ17 - 008 Closing
On February 26, 2016, Bergstrom Inc. notified NHTSA of a safety defect in approximately 10,819 of its ParkSmart auxiliary electrical temperature management units. These units were installed on Freightliner Cascadia Class 8 trucks that may overheat due to high resistance, resulting in possible fires. One of the…
On February 26, 2016, Bergstrom Inc. notified NHTSA of a safety defect in approximately 10,819 of its ParkSmart auxiliary electrical temperature management units. These units were installed on Freightliner Cascadia Class 8 trucks that may overheat due to high resistance, resulting in possible fires. One of the contributing factors which led to this recall was a plastic vented cap covering the compressor connectors allowing increased flow of air to the overheated connectors, which increased the risk of a fire.ParkSmart units equipped with non-vented caps, according to Bergstrom, were not affected. See Bergstrom recall 16E-017.On March 7, 2016, Daimler Trucks North America (DTNA), the parent company of Freightliner, filed its corresponding defect decision as to the impacted Freightliner trucks.DTNA identified 8,865 model year 2015-2016 Freightliner Cascadia trucks installed with the ParkSmart units.On September 18, 2017, the Recall Management Division (RMD), opened this investigation to resolve the discrepancy between the larger number of units Bergstrom recalled with the smaller number of trucks DTNA identified as impacted, and to pursue additional recall actions as needed. RMD issued an information request to DTNA on Oct. 26, 2017 inquiring about the discrepancy, as well as field experience information.DTNA filed several responses of different dates that provided shipping and distribution information as well as field reports.DTNA explained that their recalled population was comprised only of vehicles they had produced for the U.S. market.They identified that 1,282 vehicles were produced for the Canadian market, and 122 vehicles for the Mexican market.DTNA said that the remaining balance of parts were likely supplied to parts depots for service (service loops) for other purchasers, such as Freightliner dealers sourcing custom vehicle requests. RMD also requested and reviewed shipping and distribution materials from Bergstrom. These materials identified Park Smart units intended for MY 2014 Cascadia trucks (e.g., vehicles outside the DTNA recall population).RMD confirmed with DTNA that the MY 2014 trucks had the non-vented cap design used on them and so were properly excluded from the recall population.In addition to collecting information and documentation from the involved companies, ODI reviewed early warning reporting information. This search identified nine reports of thermal events. All events, however, occurred on MY 2014 Cascadia trucks that, for reasons explained above, were not part of the DTNA recall and the event linked to other causes. In view of the information available to it at this time, RMD is satisfied that the scope of the DTNA recall is adequate.Accordingly, this RQ is closed.
- Windshield Wiper Motor Failure
On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EWR) field reports…
On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EWR) field reports from the manufacturer describing wipers that intermittently failed to operate, causing a loss of visibility for the driver while driving in rain or snow. Several of the reports alleged multiple vehicles experiencing the failure, while multiple failures also happened on the same vehicle. Many of the field reports indicated the windshield wiper problem was resolved once the wiper motor was replaced.Following a detailed analysis of data collected by ODI it was determined that a low failure rate for a complete loss of wiper function existed on the subject vehicles. Given this low failure rate and the Technical Service Bulletins (TSBs) to address this issue released by DTNA, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.For a detailed summary of the investigation see attached closing resume document.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification number: 11141519
- Wiper Motor Failure
On April 13, 2016, the Office of Defects investigation (ODI) opened this Preliminary Evaluation on 2015-2016 MY Freightliner Cascadia trucks, alleging windshield wiper motor failures. The investigation was opened based on EWR field reports describing windshield wipers that intermittently failed to operate, causing a…
On April 13, 2016, the Office of Defects investigation (ODI) opened this Preliminary Evaluation on 2015-2016 MY Freightliner Cascadia trucks, alleging windshield wiper motor failures. The investigation was opened based on EWR field reports describing windshield wipers that intermittently failed to operate, causing a loss of vision and increasing the risk of a crash. Several of the reports alleged multiple vehicles experiencing the failure, while multiple failures happen on the same vehicle. Many of the field reports indicated the windshield wiper problem was resolved once the wiper motor is replaced.Through communications with the manufacturer, ODI learned they had received 4 complaints, 12 field reports and 1,852 warranty reports involving the alleged defect on the subject vehicles. ODI was also made aware of a crash due to wiper failure during a rain storm. ODI interviewed both the owner and driver of the truck. The driver alleged he switched the wiper speed from intermediate to high and the wiper stopped working. During the loss of vision event, he lost control of his vehicle, hitting an embankment on the passenger side. The owner of the truck stated that after towing the vehicle back to their property, the function of the wipers was tested and they were found not to operate.The manufacturer informed ODI they had collected wiper motors from vehicles that allegedly had wipers fail and bench tested them. In each case they state the motor was found to operate normally. The manufacturer states they have not been able to duplicate the wiper failure problem as described in reports.This investigation has been upgraded to an Engineering Analysis (EA17-001) for ODI to gather additional information concerning wiper system performance. ODI will also study peer vehicles to understand how they perform relative to the subject vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011115Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
- 11011114Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
- 11011104Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
- 11007516CX Advocate for clean idle label placement
- 11007487Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.
- 11005504CX Advocate for Oil Suction manifolds
- 11005500CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
- 11003889CX Advocate communication for NOx conversion low faults
- 10236419ABS Light illuminating in the ICU.
- 10236418ICUC Bulb check function.
- 10225500Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
- 10214910Service Solution for SSAM Fault 520197/31 - MQ SwitchMalfunction Troubleshooting
- 10210548Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
- 10209296Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to reflect a company name change to Eberspaecher.
- 10208389Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
- 10199899End of Production for the Freightliner P3 Cascadia Sales Cabs. Due to low production volumes, DTNA will be discontinuing the production of the Freightliner Cascadia P3 Sales Cabs.
- 10197273On Cascadia vehicles built from November 25, 2013, the drain holes at the bottom of the cab doors were enlarged to improve drainage during the e-coat process in the manufacturing plant. The larger holes allow more cold air to flow through the doors, most noticeably in extreme cold conditions.
- 10195924SAM Cab & SAM Chassis Wall Charts
- 10195913Cascadia Fault codes 6.0
- 10195716Odometer racks up mileage when the vehicle is stationary - Cascadia
- 10195701Cascadia - Engine Will Not Crank (No Starter Output from SAM Cab)
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10195626SS 469068 Cascadia SAM Cab, SAM Chassis, MSF and CGW Hardware Compatibility
- 10195593Service Solution SS 1033047 M2 Battery Drain Problem Mismatched I...
- 10195576SS 1033121 Adding a Fan Override Switch (Legacy Cascadia)
- 10195575Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- 10195478SS 1033638 - Power Window Express Down Module Discontinued
- 10194362On Cascadia vehicles built from November 25, 2013, the drain holes at the bottom of the cab doors were enlarged to improve drainage during the e-coat process in the manufacturing plant. The larger holes allow more cold air to flow through the doors, most noticeably in extreme cold conditions.
- 10193732Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
- 10193710Freightliner Action Bulletin FAB154 New options for Cascadia
- 10193705Freightliner Action Bulletin FAB153 New Harness Highway for Cascadia
- 10193690Freightliner Action Bulletin FAB146 Cascadia LED headlights
- 10193686Freightliner Action Bulletin FAB145 New Cascadia Roof Fairing
- 10193644Freightliner Action Bulletin FAB143 Load Transfer Suspension
- 10193232TSN for all Cascadia vehicles equipped with an Airliner rear suspension and the HD 6-piece bolted style forward suspension crossmember - Cascadia vehicles equipped with an Airliner rear suspension and the HD 6-piece bolted style forward suspension crossmember.
- 10193210Technical Service Note on Intermittent loss of power steering assist, LH turn only for Cascadia. Only intended for customers wishing to add a power steering oil cooler. For replacement of the gear reference TSN 46-01
- 10193166TSN for all Cascadia vehicles equipped with a driveline center bearing midship support. Reference the following illustration - Customer complaints of loose fasteners at the bracket to channel bolted connection.
- 10193108INTERIOR STORAGE - Side Storage Bins Removed from Certain Cascadia Sleepers. SEAT BELTS - Height Adjustment Removed from Cascadia Passenger Side Seat Belt. FUEL TANKS - Fuel Tank Changes for 25" and 23" Tanks for Model Year 2015. TRANSMISSION - Correction to Allison 5th Gen Module 84L Definition Example. ADMINISTRATION - Model Year 2015 Changeover Date Established. APPENDIX A - 25" and 23" Diameter Cylindrical Fuel Tank Changes. APPENDIX B - Revised Allison 5th Gen New Modules and Definitions
- 10191828Tech Talk discussion on DD15 injector cups.
- 10191149Service Solution for FTL DT12 Trans Control Harness Chaffing - PT Can faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
Every Freightliner Cascadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.