2023 Freightliner Cascadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Freightliner › Cascadia › 2023
These records cover every 2023 Freightliner Cascadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2023 Freightliner Cascadia. Newest first.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner Cascadia and 2022 Western Star 49X vehicles previously repaired incorrectly under recall numbers 23V073 or 22V817. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to one side during braking initiated by Electronic Stability Control…
Risk and remedy
Risk
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will replace the brake modulator valves, free of charge. Owner notification letters are expected to be mailed November 8, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1039. Vehicles repaired under the prior recalls will need the new repair completed.
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As…
Risk and remedy
Risk
Understeering during a J-turn may increase the risk of a crash.
Remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may…
Risk and remedy
Risk
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control…
Risk and remedy
Risk
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to…
Risk and remedy
Risk
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected…
Risk and remedy
Risk
Unexpected engine shut down can increase the risk of a crash.
Remedy
Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Freightliner (FCCC) MT45, MT45G and 2022-2023 Freightliner Cascadia vehicles. The steering gears may have been incorrectly assembled, which can cause the gear to fracture.
Risk and remedy
Risk
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed December 28,2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-938.
Owner complaints
12 complaints1 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking
The front sensor is calibrated wrong. It slams my brakes on road if a shadow is in road, bridges, vehicles parked on side of road, and sometimes if another semi passes me it slams the breaks on. It happens if its just raining out not so much winter because snow and ice blocks the sensor. This has also almost caused accidents as well.
- Service brakes
while driving a UPS Freightliner truck (Cascadia Vin number [XXX] ) on [XXX] on [XXX] in Charlotte, North Carolina, the tractor brakes locked down causing [XXX] 's arm to jam into shoulder from having all momentum come to abrupt stop causing seatbelt to yank across shoulder ultimately necessitating…
while driving a UPS Freightliner truck (Cascadia Vin number [XXX] ) on [XXX] on [XXX] in Charlotte, North Carolina, the tractor brakes locked down causing [XXX] 's arm to jam into shoulder from having all momentum come to abrupt stop causing seatbelt to yank across shoulder ultimately necessitating surgery and putting me out of work for 6 months+ and ongoing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train · Power train › Driveline › Driveshaft
See attached document for complaint
- Forward collision avoidance › Warnings
I was north of Louisville Kentucky on [XXX] traveling at 65 mph and I was in the middle lane and the collision lights came on and the truck abruptly started stopping. Luckily no one was on my right side. I made it to the shoulder of the road. Thank God I wasn’t rear ended by anyone and there were three lanes of traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
Malfunction check engine lights on and show faults 520349. 14
- Firerelated
See attached document for complaint.
- Firerelated · Unknown or other
See attached document for complaint
- Electrical system › Instrument cluster/panel · Steering
The contact owns a 2023 Freightliner Cascadia. The contact stated that while driving at 55 MPH, the steering wheel locked up, the vehicle became uncontrollable, and the vehicle flipped over. The vehicle was uncontrollable. All the warning lights illuminated. A police report was filed. The contact…
The contact owns a 2023 Freightliner Cascadia. The contact stated that while driving at 55 MPH, the steering wheel locked up, the vehicle became uncontrollable, and the vehicle flipped over. The vehicle was uncontrollable. All the warning lights illuminated. A police report was filed. The contact received injuries to her back and was taken by ambulance to a hospital, where medical attention was provided. The airbags deployed. There was an unknown substance leaking from the vehicle. There was no reported fire. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
- Structure › Body
The vehicle does not have the hood rear view convex mirrors.. The hood mirrors are use for rear to side view blind spot that the passenger or driver side mirrors cannot see. For instance entering or crossing a two way divided highway with no traffic lights, the hood mirrors is use to view when…
The vehicle does not have the hood rear view convex mirrors.. The hood mirrors are use for rear to side view blind spot that the passenger or driver side mirrors cannot see. For instance entering or crossing a two way divided highway with no traffic lights, the hood mirrors is use to view when entering without on coming vehicle in a blind spot brushing past your engine compartment or passenger side. Also needed for parking towards the blind spot passenger side or docking without a spotter. I noticed there a group of such Freightliner missing the two hood rear view mirrors
- Electrical system · Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Dash light warning lights come on and causes the cruise control to stop working. A total of 6 fault lights comes on and also causes the Adaptive Cruise Control to not work. This is the 3rd Freightliner Cascadia that I have driven in the past 3 and a half years and every single truck has had the…
Dash light warning lights come on and causes the cruise control to stop working. A total of 6 fault lights comes on and also causes the Adaptive Cruise Control to not work. This is the 3rd Freightliner Cascadia that I have driven in the past 3 and a half years and every single truck has had the same problem. Freightliner has refused to acknowledge that there is a problem. Nobody seems to know what to do to correct the problem. We are owner operators and long haul drivers and needcruise control. Freightliner dealers are almost impossible to get anything repaired because they do not accept appointments and they have so many trucks sitting around waiting for repairs.
- Forward collision avoidance › Automatic emergency braking
While operating the vehicle on an open section of highway I passed under an overpass. The collision mitigation system sounded an audible warning and the vehicle abruptly applied momentary maximum braking. Had another vehicle been behind me It likely would have resulted in a rear end collision.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
The CMV was on a straight road on a sunny day approaching a standard railroad crossing, and for no apparent reason the emergency braking system engaged. We have video of this incident from the truck. I tried to download it but your system would not allow the format.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011588Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
- 11011124Technical Service Bulletin for Detroit Drive Axle Identification and Lubrication
- 11011107Service Solution for J1939 CAN issues for vehicles equipped w/ Bendix Side Radar w/ expanded field of view
- 11011098CX Advocate for P4 J1939 Communication Errors (TSB54-366-FTL)
- 11011084CX Advocate for discolored coolant surge tank
- 11011082CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11011076Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
- 11011075Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
- 11011072Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Description of Revisions: This bulletin replaces the version dated 10/09/2024. Updated FMI number in the metadata.
- 11010186CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11010182Service Solution for Cascadia with Cummins Engines and eViscous Engine Fan with Communication Issues
- 11010177CX Advocate for overview of the remanufacturing process.
- 11010176CX Advocate for the following CSA: (24CSA-17,24CSA-19,24CSA-20) Gen 5 DD13 Turbocharger Oil Return Line Cracks, Heavy-Duty Engine Product (HDEP) Oil Separator Leaks, Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)
- 11010169Technical Service Bulletin for J1939 Communication Errors with Cummins Engine Automated or Allison Transmission and Bendix Side Radar
- 11010157Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles
- 11010143Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11010134Important Campaign Infomration letter for DDC D23M1 - Campaign Extended
- 11010131Customer Service Annoucement for Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)
- 11010130Customer Service Annoucement for Heavy-Duty Engine Product (HDEP) Oil Separator Leaks
- 11008539CX Advocate for NFD fill plugs
- 11008535CX Advocate for HDEP High Pressure Fuel Line Seal Failures
- 11008512Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Description of Revisions: This bulletin replaces the version dated 07/17/2024. Added metadata for fault code.
- 11008508Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11008496Customer Letter for Alcoa/Howmet wheel flanges
- 11008494Customer Letter for Alcoa/Howmet wheel flanges
- 11008490Customer Advisory Letter for Proactive Turbocharger Mounting Bracket Replacement
- 11008488Detroit Customer Service Annoucement for Gen 5 DD13 Turbocharger Oil Return Line Cracks
- 11008487Detroit Customer Service Annoucement for Gen 5 DD15 Cylinder Head Cup Plug Replacement
- 11007528Fuel Injector Cleaner Updated Procedure
- 11007527Cleaning Gen5 Engine Fuel Injectors
- 11007526Fuel Injection Cleaning Machine Priming Procedures
- 11007523CX Advocate for Missing Regen switch menu on ICUC Screen
- 11007518CX Advocate for CTP2 Shortage Recovery Cummins Only (SF685)
- 11007517CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11007516CX Advocate for clean idle label placement
- 11007514CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality (TSB54-369-FTL, TSB54-095-WST)
- 11007513CX Advocate for AutoElevate Disablement Gen5 Engines
- 11007512CX Advocate for benefits of Autoelevate and hydrocarbon faults
- 11007510Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions
- 11007505Field Service Campaign for Common Telematics Platform Cummins Engine. Certain vehicles specd with a Common Telematics Platform (CTP2) were shipped without the CTP2 due to shortages from the supplier.
Every Freightliner Cascadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.