2003 Mazda MAZDA6
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Mazda MAZDA6. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2003 Mazda MAZDA6. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2004-2005 MPV, 2004 RX-8, and 2006-2007 Mazdaspeed6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2618F. Note: This recall supersedes recalls 13V130, 14V362, 14V773 and 15V869.
Mazda North America Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2006-2007 Mazdaspeed6 and 2004 MPV vehicles nationwide. Mazda is also recalling 2005-2006 MPV vehicles in Alabama, Arizona, Arkansas, California, Delaware, the District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 6, 2018. Mailing to the affected RX-8 owners began July 6, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2618F. Note: With the addition of the RX-8 vehicles, this recall fully supersedes recall 16V354.
Mazda North American Operations (Mazda) is recalling certain model year 2003-2008 Mazda6, 2004-2008 RX-8, and 2006-2007 Mazdaspeed6 vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternate inflator, free of charge. The recall began on September 12, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1417G. Note: This recall supersedes recall 15V-382.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Thule, inc. IS recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460R. these fit kits were sold as aftermarket equipment for use on the vehicles listed above. the bolt(s) used to secure the foot to the vehicle…
Risk and remedy
Risk
This may result in the bolt(s) snapping off during use or without a load. the unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
Remedy
Thule will mail a retro fit kit along with repair instructions to owners free of charge. the safety recall IS expected to begin on or before april 13, 2009. owners may contact thule toll-free at 1-800-238-2388.
On certain passenger vehicles, the fuel sender unit (fsu) may have been improperly installed in the fuel tank, producing an inadequate seal, and fuel may leak.
Risk and remedy
Risk
A fire could occur in the presence of an ignition source.
Remedy
Dealers will inspect the top of the fuel tank, and if necessary, repair or replace it. owner notification began february 9, 2004. owners should contact mazda at 1-800-222-5500.
On certain MINI vans and passenger vehicles, the socket holder in the fog lights IS installed in the lamp casing using pressure. during operation of the fog light, the heat from the bulb can expand the socket holder. the expansion can force the socket holder rearward. after repeatedly being subject to this expansion, if the fog light IS also subjected to…
Risk and remedy
Risk
Should this occur, the bulb socket and the harness can drop inside the bumper and possibly but rarely, the heat generated by the bulb can cause the bumper to burn.
Remedy
Dealers will install a spring to prevent the socket holder from separating from the lamp case. owner notification began on july 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500.
Certain passenger vehicles fail to comply with requirements of federal motor vehicle safety standard no. 135, "passenger car brake systems." during production, the float in the fluid level sensor in the brake reservoir can be forced off of the guide rail during the filling of the master cylinder.
Risk and remedy
Risk
Should this occur, it IS possible that the float will not return to the guide rail and the brake fluid level warning indicator may not function.
Remedy
Mazda has not yet provided a remedy for this campaign. owner notification began july 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500.
Owner complaints
174 complaints11 involved a crash2 involved a fire5 injuries
What owners report most
Latest complaints
- Fuel system, gasoline › Delivery › Fuel pump
The contact owns a 2003 Mazda Mazda6. The contact stated that while starting the vehicle, the odor of fuel was present inside the cabin of the vehicle. The cause of the failure was not yet determined. The contact indicated that the vehicle was previously repaired for the same failure under the…
The contact owns a 2003 Mazda Mazda6. The contact stated that while starting the vehicle, the odor of fuel was present inside the cabin of the vehicle. The cause of the failure was not yet determined. The contact indicated that the vehicle was previously repaired for the same failure under the NHTSA Campaign Number: 03V531000 (Fuel System, Gasoline). The local dealer and manufacturer were notified of the failure. The failure mileage was 124,000.
- Air bags
In 2018, the car was part of a trade in for a certified used car at my dealership. The car had over 350,000 miles and could no longer run.
- Service brakes · Vehicle speed control
When I take my foot off the gas it stays at the same speed or it speeds up on its own. When I press on the break sometimes it feels like it's not going to stop and just keep going or it jerks forward when I stop. This happens when I am driving on the road and the cruise control IS not on when this happens.
- Power train
After two years of driving this car the clutch pedal assembly completely broke puncturing through the fire wall and brake reservoir, luckily I was starting the vehicle in a hospital parking lot when I pushed the clutch in it went completely to the floor and did not come back up. it was completely…
After two years of driving this car the clutch pedal assembly completely broke puncturing through the fire wall and brake reservoir, luckily I was starting the vehicle in a hospital parking lot when I pushed the clutch in it went completely to the floor and did not come back up. it was completely inoperable, I had to have the car towed after patching the firewall and replacing the clutch pedal assembly for $1800 I was told that part was faulty on this vehicle and if it happened once it would probably happen again. one year later it broke again only this time I was driving down the road when I went to shift gears the clutch went to the floor and didn't come back up, I had to pull over luckily I didn't get hit or cause an accident. I was told by mazda there would be no recall because this part isn't a direct safety issue.
- Air bags
On 01/18/2019 I took vehicle I purchased, to mock ford in grant's pass oregon for takara airbag recall. this IS when I became aware of safety issue that vehicles aur bags had been cut out and removed. The service guy at mock ford explainedand gave estimate which was greater than what cars value…
On 01/18/2019 I took vehicle I purchased, to mock ford in grant's pass oregon for takara airbag recall. this IS when I became aware of safety issue that vehicles aur bags had been cut out and removed. The service guy at mock ford explainedand gave estimate which was greater than what cars value was. the seller of car aaron ronson never disclosed any issues. Only that he bought from a friend that buys and fixes cars. His friend worked at a wrecking yard. my safety concern as well as insurance coverage IS have been b.ceffected. My complaint IS no found records of vehicleaccident. And no branding of title it IS clear. No evidence of airbad deployment. I have been refused copies if previous owner to investigated knowledge prior to my purcgase.
- Air bags · Fuel/propulsion system · Seat belts
I hit a deer at 45 miles an hour then hit the hit totalling the car, the airbag did not come out, the seat belt did not lock causing me to be slammed into the steeling wheel, now I suffer great pain, can't move my neck, can't lay down bc of such bad headache I throw up, I sleep sitting up…
I hit a deer at 45 miles an hour then hit the hit totalling the car, the airbag did not come out, the seat belt did not lock causing me to be slammed into the steeling wheel, now I suffer great pain, can't move my neck, can't lay down bc of such bad headache I throw up, I sleep sitting up, something in the car like metal fragment hit me in the left eye, now I can barely see out of my left eye. And must continue medical treatment. And someone IS going to pay for my medical treatment and pain and suffering, bc that seat belt not locking caused my injuries, my insurance company totalled my car out bc of the severe damage to it.
- Unknown or other
Takata recall - I have notified mazda at least 5 times that this car has been junked, yet I keep getting harassed with mailings. please stop! this IS harassment!
- Unknown or other
I junked the car in january of 2018 due to having too many problems
- Air bags
This car was destroyed in an accident, and as such can no longer be repaired.
- Engine · Vehicle speed control
2003 mazda6 model cars were built with faulty throttle bodies. unaware of this, I bought one of these vehicles and immediately began experiencing issues with it. When driving very slowly, under 15 mph, the car will suddenly throttle, accelerating it in bursts even when applying the brakes.…
2003 mazda6 model cars were built with faulty throttle bodies. unaware of this, I bought one of these vehicles and immediately began experiencing issues with it. When driving very slowly, under 15 mph, the car will suddenly throttle, accelerating it in bursts even when applying the brakes. that issue IS problematic but relatively minor; however, there IS a much more dangerous issue the faulty throttle body creates. When driving at any speed, the faulty throttle body can cause the engine to cut out without warning. My wife was driving with our kids in the car the first time we had the engine cut out while driving (soon after purchasing the car). Luckily, she was driving in a residential area at 25 mph. the engine has cut out on me while driving 65 mph on the freeway. I was forced to coast through freeway traffic to the shoulder in order to stop the car and restart the engine. the engine has cut out, without warning, at several speeds. There IS no rhyme to when it will cut out and no indication it's going to cut out ahead of time. I spent over $500 trying to solve the problem with mechanics unsure what was wrong. Then a mechanic happened to have an old service bulletin (sb), dated 5/18/2006, from mazda that stated throttle bodies with the markings aa, ab, or ba at the end of their serial numbers (as IS the case with the one in my car) are "no good". because the part IS labeled "no good" under mazda letterhead, I figured there must have been a recall issued before I owned the car that the previous owner somehow missed. I took the car in to a mazda dealership where I was assured no recall has ever been issued on the part and in order to replace it, the cost will be over $1,000. a recall must be made on this extremely dangerous and faulty, by mazda's own admission, part before unsuspecting people are injured or killed, if that hasn't happened already.
- Air bags
Takata recall, former owner
- Air bags
TL* takata recall. The contact owns a 2003 mazda 6. The contact received notification of nhtsa campaign numbers: 15v382000 (air bags) and 16v354000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The contact called two dealers, but there was no…
TL* takata recall. The contact owns a 2003 mazda 6. The contact received notification of nhtsa campaign numbers: 15v382000 (air bags) and 16v354000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The contact called two dealers, but there was no response after several calls. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Electrical system
TL* the contact owns a 2003 mazda mazda6. The contact stated that while driving at approximately 35 mph, the vehicle suddenly shut off. The failure had occurred on multiple occasions. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 167,000.
- Steering
TL* the contact owns a 2003 mazda 6. While backing out of a parking space, the steering wheel required more force to steer and the electronic power steering warning light illuminated. The contact restarted the vehicle and was able to resume normal operation. The failure recurred intermittently. The…
TL* the contact owns a 2003 mazda 6. While backing out of a parking space, the steering wheel required more force to steer and the electronic power steering warning light illuminated. The contact restarted the vehicle and was able to resume normal operation. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic hydraulic power steering pump failed and needed to be replaced. The vin was not included in nhtsa campaign number: 10v374000 (steering). The manufacturer was made aware of the failure. The failure mileage was 57,650.
- Air bags
TL* takata recall. The contact owns a 2003 mazda 6. The contact received notification of nhtsa campaign number: 15v382000 (air bags) and the contact waited for months to receive the second notice indicating that the parts were available. The manufacturer had not sent the parts to the dealer in…
TL* takata recall. The contact owns a 2003 mazda 6. The contact received notification of nhtsa campaign number: 15v382000 (air bags) and the contact waited for months to receive the second notice indicating that the parts were available. The manufacturer had not sent the parts to the dealer in order for the recall remedy to be performed. The manufacturer was contacted and was unable to provide a specific time frame that the parts would become available. The vin was not available. The contact had not experienced a failure.
- Power train
2003 mazda 6. consumer writes in regards to vehicle would not start after being parked for several hours. discovered pcm needed to be replaced. *smd the consumer was informed mazda stopped manufacturing the pcm for vehicles manufactured in 2003 and therefore, it had to special ordered. it took eight weeks for the dealer to receive the part. *Jb
- Air bags
TL* takata recall. The contact owns a 2003 mazda 6. While driving 40 mph, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign numbers: 15v345000 (air bags) and 15v382000 (air bags)…
TL* takata recall. The contact owns a 2003 mazda 6. While driving 40 mph, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign numbers: 15v345000 (air bags) and 15v382000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 190,000. Vin tool confirms parts not available and parts distribution disconnect, respectively.
- Air bags
TL* takata recall. The contact owns a 2003 mazda mazda6. The contact received notification of nhtsa campaign number: 15v382000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2003 mazda mazda6. The contact received notification of nhtsa campaign number: 15v382000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. updated 03/10/16*lj the consumer stated the dealer replaced the air bag on 02/12/16*jb
- Air bags
TL* the contact owns a 2003 mazda mazda6. The contact received a notification of nhtsa campaign number: 15v382000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall I receved the final repair notice, and I have contact you guys I have a reference number of 896159. I lived in hawaii, I took the the car to cutter mazda in waipahu hawaii in october, they told me that they will contact me when the part IS available. I called back last week and…
Takata recall I receved the final repair notice, and I have contact you guys I have a reference number of 896159. I lived in hawaii, I took the the car to cutter mazda in waipahu hawaii in october, they told me that they will contact me when the part IS available. I called back last week and they were suppose to return my call to see when the part was going to be in. No one has contact me as of yet. What else can I do if the dealership IS not trying to repair the recalls.:
- Air bags
TL* the contact owns a 2003 mazda 6. The contact recieved notification of nhtsa campaign number: 15v382000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Air bags
Mazda IS not able to repair nhtsa 7914j and 15v-382 for 4 month 4250 stevens creek boulevard san jose (408) 837-4061
- Air bags
TL* the contact owns a 2003 mazda 6. The contact received notification of nhtsa campaign number: 14v773000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Air bags
TL* the contact owns a 2003 mazda 6. The contact received a notification of nhtsa campaign number: 14v773000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2003 mazda 6. The contact stated that nhtsa campaign number: 15v34500 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that that the part needed to revise the defect had not been produced. The contact's vin was associated with the recall as of…
TL* the contact owns a 2003 mazda 6. The contact stated that nhtsa campaign number: 15v34500 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that that the part needed to revise the defect had not been produced. The contact's vin was associated with the recall as of june 19, 2015. The vehicle was not repaired. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure. updated 1/19/16 ln *cn
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Fuel tank sending unit seal leak
In some of the subject vehicles, the fsu lock ring seal may have been installed improperly.the fuel tank may be assembled with insufficient compression on the fsu lock ring seal due to cross-threading the lock ring, the seal may be out of position at the time of installation,or the fuel tank may be assembled with…
In some of the subject vehicles, the fsu lock ring seal may have been installed improperly.the fuel tank may be assembled with insufficient compression on the fsu lock ring seal due to cross-threading the lock ring, the seal may be out of position at the time of installation,or the fuel tank may be assembled with insufficient compression on the seal due to distortion of the tank shell.each of these conditions may result in fuel leakage and in the presence of a source of ignition, a vehicle fire could potentially occur.mazda will conduct a safety recall campaign to correct fsu seal installation problems in the subject vehicles.mazda dealers will inspect the top of the fuel tank and, if necessary, repair or replace the fsu lock ring, fsu lock ring seal, or tank.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213423Siriusxm satellite radio registration transfer after unit replacement
- 10213422Proper usage of driver's floor mat.
- 10213421Condensation/Fog in front and rear combination lights
- 10213399Brake noise, judder and dragging diagnosis and servicing
- 10213387Shock absorber replacement guidelines
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208567Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10202696Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
- 10202695Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
- 10201777Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198691Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10198574Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.
- 10194661Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. The extended warranty was a result of the Takata airbag inflator class action settlement. Mazda will provide supplemental warranty coverage for all repairs and replacements (including parts and labor) to correct any defects in the materials or workmanship of Takata airbag inflators and the replacement inflators installed pursuant to the Takata airbag recalls. The program covers defects in the Inflator only and does not cover other items in the airbag system. Additionally, the program also does not cover airbags that have properly deployed as a result of a collision.
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Every Mazda MAZDA6 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.