2014 Mazda MAZDA6
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › MAZDA6 › 2014
These records cover every 2014 Mazda MAZDA6. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2014 Mazda MAZDA6. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
Risk and remedy
Risk
If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1217F.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2015 Mazda6 vehicles manufactured October 25, 2012, to October 10, 2014. If the pressures of four of the tires on an affected vehicle gradually drop at the same time, the tire pressure monitoring system (TPMS) may not warn the driver of the drop in pressure. As such, these…
Risk and remedy
Risk
A vehicle that is driven with under inflated tires may experience a sudden tire failure, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will update the TPMS software, free of charge. The recall began on December 10, 2014. Owners may contact Mazda customer service at 1-800-222-5500.
Mazda North America Operations (Mazda) is recalling certain model year 2014 Mazda6 vehicles manufactured October 25, 2012, through May 9, 2013. In the affected vehicles, it is possible to fill the fuel tank beyond its rated capacity.
Risk and remedy
Risk
If the tank is overfilled, gas may flow into the charcoal canister (an evaporative emissions component) and possibly leak from the canister's external vent, increasing the risk of a fire.
Remedy
Mazda will notify owners and dealers will inspect and add an adapter to the shut off valve in the fuel tank and also inspect the charcoal canister for the presence of gasoline, replacing it as necessary, free of charge. The recall began on May 19, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7414D.
Mazda North America Operations (Mazda) is recalling certain model year 2014 Mazda3 vehicles manufactured June 12, 2013, through December 18, 2013, and model year 2014-2015 Mazda6 vehicles manufactured May 20, 2013, through December 4, 2013, and both equipped with a 2.5L engine and a regenerative engine braking system. When driving the affected vehicles in…
Risk and remedy
Risk
Once the PCM assumes that the charging system has failed, the vehicle will stop charging and could result in poor acceleration, loss of steering assist and windshield wiper operation, and a possible engine stall, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the PCM with updated software, free of charge. The recall began on May 19, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7314D.
Owner complaints
137 complaints14 involved a crash7 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Power train
At 70000 miles the transmission just got stuck into a single gear in manual. I drove it home and the check engine light came on. Before this problem the car would not go into park. Every time I put it into park I was unable to turn off the car because it thought it was still in gear. I had to…
At 70000 miles the transmission just got stuck into a single gear in manual. I drove it home and the check engine light came on. Before this problem the car would not go into park. Every time I put it into park I was unable to turn off the car because it thought it was still in gear. I had to fiddle the gear stick. The car also made a high pitch click (metallic) when shifting into 1st or Reverse from park. I took it to Capitol Mazada San Jose and they charged me $7000 to fix some transmission problem. I took it home and the clicking noise did not go away. I took it back to the dealer and they redid some work.
- Unknown or other
I pulled into my parking space in front of garage door, I came to a complete stop and positively without any doubt, put my foot on the brake. As I shifted to park, all of a sudden engine loudly revved up and car suddenly and quickly accelerated through garage door. I want to make it perfectly…
I pulled into my parking space in front of garage door, I came to a complete stop and positively without any doubt, put my foot on the brake. As I shifted to park, all of a sudden engine loudly revved up and car suddenly and quickly accelerated through garage door. I want to make it perfectly clear, I DID NOT HAVE MY FOOT ACCIDENTLY ON THE ACCELERATOR WHEN CAR SUDDENLY ACCELERATED. Mazda checked the car and said nothing was wrong with the car. This has happened to many other people with Mazda and other makes and people are told too many times that there is nothing wrong the car when it clearly is not human error.
- Fuel/propulsion system
My 2014 mazda 6 EVAP system pops the p0451 when filling up gas to the first click. It goes away after a while if I take care to not fill up the tank all the way to the top. It is similar to a issue reported by recall 7414D for other 2014 mazda 6s. My car is not covered by the open recall, but it is experiencing similar issues. The p0451 goes on and off depending on how much i fill up the gastank.
- Unknown or other
The car will not go into Park right away. As previously reported, I have to start the car multiple times to get it into Park--can take up to 10 plus minutes before the car will go into Parkand shut off--only then I can lock the car! Very frustrating since it's a known issue and still has not been recalled
- Electrical system
The park position sensor doesn't work. The car doesn't recognize that the car is in park and will not turn off. This is a known issue with the mazda 6 2014 and I do not know why there hasn't been a recall. I shouldn't have to pay to have this fixed. Started in 2019. Sometimes it takes 20 or more…
The park position sensor doesn't work. The car doesn't recognize that the car is in park and will not turn off. This is a known issue with the mazda 6 2014 and I do not know why there hasn't been a recall. I shouldn't have to pay to have this fixed. Started in 2019. Sometimes it takes 20 or more times to get the car to turn off by shifting in gear and back into park or starting and turning off the car. If you can't get the car turned off you cannot lock the doors and it will run the battery down. I just want this to be recalled so the dealership will repair. Thank you, this is a very frustrating situation. Literally my arm gets tired from slamming the gear shifter into park trying to get the car turned off.
- Fuel system, gasoline
The contact owns a 2014 Mazda Mazda6. The contact stated that while parked, there was a strong fuel odor coming from the vehicle. In addition, there was fuel leaking from the rear of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced.…
The contact owns a 2014 Mazda Mazda6. The contact stated that while parked, there was a strong fuel odor coming from the vehicle. In addition, there was fuel leaking from the rear of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 14V170000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 144,000.
- Vehicle speed control
The car had a (SUA) Sudden Unintended Acceleration malfunction. No, the car was totaled and towed away. My safety was put at risk as I was slowly pulling into a parking spot, eased my foot onto the brake and this malfunction caused my car to involuntarily jolt into a rampant high speed. It jumped…
The car had a (SUA) Sudden Unintended Acceleration malfunction. No, the car was totaled and towed away. My safety was put at risk as I was slowly pulling into a parking spot, eased my foot onto the brake and this malfunction caused my car to involuntarily jolt into a rampant high speed. It jumped a curb and crashed into a tree. My brake was useless in stopping this runaway vehicle. The only thing that stopped it was that tree! The airbag deployed and I was badly bruised from the airbag. Fortunately, there were no pedestrians or other cars near mine. There were no warning lights or messages before, during or after the accident. It happened so quickly because the tree was only a few feet in front of my car.
- Electrical system
When pressing the start stop button, the ignition may not turn off the accessories, even with the shifter in park position, and the vehicle engine shuts off normally the ignition stays on in accessory mode. This can cause battery drain/dead, possibly leaving me stranded in the dangerous situation.…
When pressing the start stop button, the ignition may not turn off the accessories, even with the shifter in park position, and the vehicle engine shuts off normally the ignition stays on in accessory mode. This can cause battery drain/dead, possibly leaving me stranded in the dangerous situation. This has been unknown problem that is been refused by Mazda to create a recall. Right now it’s the car not acknowledging it’s in park because of a faulty switch, that Mazda clearly knows about and has had tons of complaints about and is well documented with NHTSA. How bad does this need to get before Mazda puts out a recall for all vehicles affected. Eventually, it will never be able to go to park and I may get in my car to drive it and it starts off in the wrong shift the wrong and I end up in a car accident. I’m sure Mazda wouldn’t want any crashes, fires, injuries or deaths on their hands do this well established faulty switch that they refused to recall.
- Electrical system
The Shifter Park Switch failed, causing the vehicle to say on when turning the vehicle off. This causes the battery to drain and created a bad cell battery. This caused the vehicle to turn off while in motion driving multiple times putting the driver and surrounding vehicles at risk. This vehicle has been inspected by the Mazda dealership/manufacturer.
- Engine
The incident occurred while operating a diligently maintained 2014 Mazda 6 Touring, overseen by dealership service. While driving, the check engine light illuminated, prompting an immediate halt. Upon inspection, a concerning observation was made: the coolant level was significantly low. Despite no…
The incident occurred while operating a diligently maintained 2014 Mazda 6 Touring, overseen by dealership service. While driving, the check engine light illuminated, prompting an immediate halt. Upon inspection, a concerning observation was made: the coolant level was significantly low. Despite no apparent leaks, further examination revealed a crack in the cylinder head, allowing coolant to mix with the oil. This issue, specific to Mazda's 2.5L Skyactiv engine, has been identified as a manufacturing defect, independent of overheating. Notably, this problem has been echoed by multiple users, confirming the presence of defective cylinder heads in these vehicles. This flaw necessitates an expensive repair, absolving the vehicle owner of any responsibility. Despite the widespread occurrence of this issue, Mazda has declined to issue a recall for vehicles equipped with these faulty cylinder blocks. Online forums and discussions have highlighted numerous instances of identical cracks in the same location, affirming the prevalence of this problem with Mazda's 2.5L engines. This poses a serious concern for vehicle safety and warrants attention from both Mazda and vehicle owners. Additional information regarding this issue can be found through the provided links. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
When I put the car in park and push the push start/stop button, the car shuts off but the accessories and middle console display stay on. I have to keep shifting the car between the park position and the drive position before I put it back to the park position for the car to completely shut-off.…
When I put the car in park and push the push start/stop button, the car shuts off but the accessories and middle console display stay on. I have to keep shifting the car between the park position and the drive position before I put it back to the park position for the car to completely shut-off. This car is available for inspection. As far as safety is concerned, the only thing I can think of is that if the car does not completely shut off the battery would drain and not be able to start the car. I took the car to my mechanic and he said that I need to take it to the dealer. The dealer was informed and the dealer said that it was not a recall. The car was only inspected by my mechanic. There were no warning lights or messages in the car or symptoms prior to this happening.
- Fuel system, gasoline
The contact owns a 2014 Mazda Mazda6. The contact stated that on multiple occasions, the vehicle would stall upon the depression of the accelerator pedal as a fuel odor would emit from the vehicle. The check engine light would also appear on the instrument panel. The vehicle had been taken to an…
The contact owns a 2014 Mazda Mazda6. The contact stated that on multiple occasions, the vehicle would stall upon the depression of the accelerator pedal as a fuel odor would emit from the vehicle. The check engine light would also appear on the instrument panel. The vehicle had been taken to an independent mechanic who replaced the fuel line O-ring seal on three separate occasions. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
- Electrical system
The contact owns a 2014 Mazda Mazda6. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 17V393000) (Parking Brake). The contact stated that after the recall repair was completed and she arrived at her destination and attempted to shut off the vehicle, the…
The contact owns a 2014 Mazda Mazda6. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 17V393000) (Parking Brake). The contact stated that after the recall repair was completed and she arrived at her destination and attempted to shut off the vehicle, the vehicle failed to shut off. The contact disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
- Electrical system
IGNITION DOES NOT TURN OFF WHEN PRESSING START/ STOP BUTTON When I park the car i.e. set the gear to Park position it doesn't turn off completely. The electricals in the car are ON and this is noticed for multiple mazda 6 and mazda cx-5 cars and despite complaining to the dealers there is no resolution from Mazda.
- Electrical system · Unknown or other
The vehicle wont shut completely off when you press the start/stop button after shifting into "Park". The relay that tells the car it's in Park is faulty and the car wont shut off all the way. This will drain the battery and not allow the driver to lock the doors when they exit the vehicle.…
The vehicle wont shut completely off when you press the start/stop button after shifting into "Park". The relay that tells the car it's in Park is faulty and the car wont shut off all the way. This will drain the battery and not allow the driver to lock the doors when they exit the vehicle. This is stranding hazard I've seen lots of YouTube videos and online forum complaints about this problem. It should be added to the recall list
- Lane departure › Blind spot detection
Blind side modules have to be replaced. Mazda bulletin BSM indicator flashing dtc u3000 2013-2015 Mazda. No accidents or body damage yet dealers is asking $2100 dollars for repair. 2014 Mazda 6 with 99k miles. BSM is very useful and functional when working and provides an added element of safety.
- Power train › Automatic transmission
The contact owns a 2014 Mazda Mazda6. The contact stated while attempting to turn off the vehicle, it was not operating correctly. While the vehicle was parked, it was unable to shut down. The contact would shift back and forth to different gears for the vehicle to shut down correctly. There were…
The contact owns a 2014 Mazda Mazda6. The contact stated while attempting to turn off the vehicle, it was not operating correctly. While the vehicle was parked, it was unable to shut down. The contact would shift back and forth to different gears for the vehicle to shut down correctly. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
- Service brakes
I was at a doctor's office and their parking lot has a large slope. I parked facing up the slope and applied the parking brake. When I exited the vehicle, I felt the vehicle slowly sliding backwards. I pushed rearward on the car to check if the brakes were holding which accelerated the roll. I…
I was at a doctor's office and their parking lot has a large slope. I parked facing up the slope and applied the parking brake. When I exited the vehicle, I felt the vehicle slowly sliding backwards. I pushed rearward on the car to check if the brakes were holding which accelerated the roll. I jumped back in the vehicle and depressed the brake pedal to stop the roll. I replaced the rear brake pads and noticed extremely uneven wear. Additionally, the left-rear caliper parking brake actuator was bound-up and wouldn't function. I exercised the actuator to loosen it up a bit which should be just enough until I can order the part. I experienced this same issue with my parking brake in 2017. In 2017, I took the car to the dealer who replace the rear brake calipers under recall 17V393000. I called the dealer today 8/16/2022 and they stated the calipers cannot be replaced under warranty or recall again. I find it extremely disturbing that the parking brake would experience such an extreme failure twice in the 8 years I've owned this vehicle. In 2017, the parking brake released suddenly while the car was unattended sending the car down my 100ft driveway, glancing my house and crashing through a wooden fence before stopping. Luckily, this time (2022), I know of the prior issue and can be proactive about replacing the faulty part. These calipers need a redesign where the calipers can last more than 5 years before such a safety failure... or that the parking brake not functioning while unattended isn't the first indication of failure.
- Electrical system
Ignition does not turn off when pressing start/stop button draining battery with car completely shutting down while driving, coasting to the side of road almost causing an accident. Second time, car was parked, would not restart, had to get a jumpstart as battery was drained once again. Third time, car wouldn't restart at all and car had to be towed.
- Electrical system · Power train › Automatic transmission › Gear position indication (prndl)
The contact's son owns a 2014 Mazda Mazda6. The contact stated that while her son was attempting to shift into PARK, the vehicle failed to recognize the gear selected, causing the battery to drain over time. There was no warning light illuminated. The vehicle was taken to an independent mechanic…
The contact's son owns a 2014 Mazda Mazda6. The contact stated that while her son was attempting to shift into PARK, the vehicle failed to recognize the gear selected, causing the battery to drain over time. There was no warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the NHTSA for assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
- Electrical system · Unknown or other
When you turn the car off the accessory stays on. In other words it doesn’t shut off all the way. That is a hazard because the battery will go dead in time. I looked on the internet and found a lot of complaints about this issue with these cars. The car has a defective shifter switch. Mazda…
When you turn the car off the accessory stays on. In other words it doesn’t shut off all the way. That is a hazard because the battery will go dead in time. I looked on the internet and found a lot of complaints about this issue with these cars. The car has a defective shifter switch. Mazda won’t recall the part even though there have been many complaints. This is a defective part. If a part is defective they should recall the part. I don’t see why I should have to pay $400.00 to put a $50 part in my car that is defective. My car is available for inspection upon request.
- Engine · Power train · Unknown or other
After driving when i got to put the vehicle into park- I place it in park but it gives me a error saying not in park
- Electrical system · Unknown or other
I think it is unfair that a manufacturing problem has been unnoticed and left to people to pay for. I am already paying enough for this car to also have to worry about a manufacturing problem that has been left unattended by the company. This certainly is very dangerous as I might have the cars…
I think it is unfair that a manufacturing problem has been unnoticed and left to people to pay for. I am already paying enough for this car to also have to worry about a manufacturing problem that has been left unattended by the company. This certainly is very dangerous as I might have the cars battery die and have no way of getting immediate help and right now it's just the car not acknowledging the parking mode but what if one day the car starts using the wrong shift unknowingly to me and I end up in a car accident because of this? I wont be able to do anything as this has been left unnoticed and no recall has been made even with the dangers it presents to the driver and the car itself. Some of this informations was found on https://Mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-Mazda
- Service brakes · Suspension · Wheels
Buenos dias en el ano 2017 manejaba en linea recta aproximadamente 40 m/h logre ver un venado y aplique los frenos pausadamente el carro SE dezplazo hacia la izquierda sin razon alguna saliendo fuera de la carretera e impactando con el orillo de la carretera causando desprendimiento del caucho…
Buenos dias en el ano 2017 manejaba en linea recta aproximadamente 40 m/h logre ver un venado y aplique los frenos pausadamente el carro SE dezplazo hacia la izquierda sin razon alguna saliendo fuera de la carretera e impactando con el orillo de la carretera causando desprendimiento del caucho derecho y mucho dano en la suspension ahora despues de 3 anos me doi cuenta por medio de la mazda que alguna parte del sistema de frenos en algunos modelos a sido defectuosa esto a podido ocasionar la muerte de mi familia
- Electrical system
Radio and accessories do not always shut off when engine IS turned off causing electrical drain on battery. Has happened many times. dealers think it could be park switch. any recalls on this issue?
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011141Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
- 11009654The SKYACTIV-DRIVE FW6A-EL AT uses Automatic Transmission Fluid (ATF) Type: FZ. Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
- 11009644Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11008577Some customers may complain about scratches on the instrument cluster lens.
- 11007029For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11007018Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.
- 11007013Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
- 11007010Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
- 11007009Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003397Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 11003396Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11000772Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
- 10254191Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 10254188Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
- 10252508Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10243568Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 10241637Some customers may complain about scratches on the instrument cluster lens.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10238697Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
- 10238695Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
- 10238663Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.
- 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10237215Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 10237199Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).
- 10235414Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
- 10233704Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10233669There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
- 10232304Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
- 10232299Speedometer replacement procedure
- 10232277Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
- 10230875Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 10230865When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
Every Mazda MAZDA6 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.