2013 Mazda MAZDA6
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Mazda MAZDA6. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 Mazda MAZDA6. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West…
Risk and remedy
Risk
Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Risk and remedy
Risk
If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy
Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
Owner complaints
23 complaints1 involved a crash2 injuries
What owners report most
Latest complaints
- Air bags
The contact owns a 2013 Mazda Mazda6. The contact received notification of NHTSA Campaign Number: 18V018000 (Air Bags). The dealer confirmed the recall but was unable to perform the recall repair. The dealer informed the contact that there was no crash pad that was better. The dealer suggested…
The contact owns a 2013 Mazda Mazda6. The contact received notification of NHTSA Campaign Number: 18V018000 (Air Bags). The dealer confirmed the recall but was unable to perform the recall repair. The dealer informed the contact that there was no crash pad that was better. The dealer suggested that the vehicle be sold or not driven. The manufacturer was contacted and advised the contact to work with the dealer. The mileage was approximately 137,450.
- Structure · Suspension
The contact owns a 2013 Mazda Mazda6. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) where a coating was sprayed on the passenger side lower control arm and the area was drained. After receiving the recall repair, the contact…
The contact owns a 2013 Mazda Mazda6. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) where a coating was sprayed on the passenger side lower control arm and the area was drained. After receiving the recall repair, the contact became aware that the vehicle was pulling to the right and the steering wheel was tilted to the left. The front passenger’s side tire was slightly turned inward. The vehicle was taken to a certified mechanic where it was diagnosed and determined that the front cross member on the passenger’s side was rusted, causing several fractures. After inspecting the damaged area, the mechanic confirmed that it was the area that was repaired under recall. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 67,000.
- Service brakes · Suspension · Wheels
I just baught a 2013 mazda6 the rear cradel and cross member was complety rusted away one mount was complety rusted off .the springs was almost ready to fall out the bottem of the spring purch .it looked like it was pulled out of the ocean where it had stayed for years .i tried to find a used…
I just baught a 2013 mazda6 the rear cradel and cross member was complety rusted away one mount was complety rusted off .the springs was almost ready to fall out the bottem of the spring purch .it looked like it was pulled out of the ocean where it had stayed for years .i tried to find a used replacement out of several we found from 10-13 and going thru national salvage parts we can not find one that was not rusty away all the mazda6 frams were so rusted they could not be used .why IS this not on the recall list if all I could find are rusted out parts that IS a safty hazzard to have on the road.
- Steering · Suspension
My car has approx 115,000 miles. I took it to Bass Mazda to have spark plugs and serpentine belt changed simply for maintenance purposes. After leaving dealership my car was pulling to the right. My steering wheel was no longer centered. It also was turned toward the right. Any time I had to hit…
My car has approx 115,000 miles. I took it to Bass Mazda to have spark plugs and serpentine belt changed simply for maintenance purposes. After leaving dealership my car was pulling to the right. My steering wheel was no longer centered. It also was turned toward the right. Any time I had to hit the brakes the car pulled very hard to right. Long story short it we ended up finding out that my sub frame is very rusted and cracked. My car specifically does not fall into the recall for this issue. When I called mazda to inform them that this may be an issue with other cars the rep was ki d of rude. She just kept telling me I needed to contact the dealership to see what they could do and get cost appraisal. I was simply trying to let them know this could be an issue for other vehicles.
- Fuel/propulsion system
2013 Mazda 6 VIN [XXX] 1)Fuel tank leak. yes it is available for inspection 2)Gas leak with danger of fire or explosion. 3) Yes 4) No 5)Yes Reoccurring The 2014 Mazda 6 had a recall for the exact same problem I am having where the tank would overfill or if parked unlevel and it will activate a…
2013 Mazda 6 VIN [XXX] 1)Fuel tank leak. yes it is available for inspection 2)Gas leak with danger of fire or explosion. 3) Yes 4) No 5)Yes Reoccurring The 2014 Mazda 6 had a recall for the exact same problem I am having where the tank would overfill or if parked unlevel and it will activate a check engine light and "leak gas" out of the EVAP canister even while driving. The recall covered cars built between October 25, 2012 and May 9, 2013. My car was built 7-19-2012 and the dealer will not fix the issue. I have taken it to a dealer in Cincinnati and they said put a new fuel cap on it which I did. The problem has persisted and has gotten worse. I have taken it to garages where they have merely reset the light and returned it unfixed. I have lived "because of the Covid" with the situation over a year and a half by only filling the tank half full. I have only recently discovered the 2014 had a recall but not the 2013. I have spent over a 1000$ trying to get someone to fix it but no body has yet to do the job. It has potential to explode and or catch afire. I am asking for help and reporting Mazda for under recalling and fixing the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Electrical system
was driving on the highway when the check engine light came on. not 10 minutes later, I lost acceleration and steering. managed to get to the shoulder just in time before my car pretty much died. the water light and battery light came on when I came to a stop. mechanic discribes it as 'catastrophic…
was driving on the highway when the check engine light came on. not 10 minutes later, I lost acceleration and steering. managed to get to the shoulder just in time before my car pretty much died. the water light and battery light came on when I came to a stop. mechanic discribes it as 'catastrophic engine failure'. other than the check engine light, there were no other warnings. the temperature gage was normal and there were no weird sounds or smoke. diagnostic readings said a coolant leak lead to the radiator overheating which caused the engine to seize. the freeze frame data says 'P0117 engine coolant temperature sensor 1 circuit low'. I researched that and it said that when 'low', the check engine will come on but there will probably be no other warnings and that the sensor usually needs to be replaced around 100k miles. my vehicle is at 51k miles. currently have 3k in repairs which does not include the cost of an engine.
- Structure › Body · Suspension · Unknown or other
Related to mazda recall number 2818i - front frame rotting out. They applied a bandaid fix under the recall, to only 1 side of the vehicle and the part they used does not even connect to the actual suspension pieces that are rotting out of the frame. It IS basically a plate to keep the rotting…
Related to mazda recall number 2818i - front frame rotting out. They applied a bandaid fix under the recall, to only 1 side of the vehicle and the part they used does not even connect to the actual suspension pieces that are rotting out of the frame. It IS basically a plate to keep the rotting frame from separating completely on only 1 side. The problem IS the entire frame IS still rotting at a crazy excessive rate. I have had many used, older vehicles and have never seen a car so new almost rendered undrivable due to the frame condition. My mechanic said it should have all been replaced given how much corrosion/rust IS on the entire frame instead of only a bracket on one side... And the fix they performed IS nothing more than a liability treatment to keep the car from completely falling apart and killing someone when the frame fails on that side. The frame was left in place and IS rotting faster than I have even seen on a vehicle especially at less than 10years old and less than 100K miles. Nhtsa needs to follow up on this recall as some dealers are doing the bear minimum to 'fix' the issue instead of replacing the frame as they should be....some of the cars were newer and were not yet experiencing the heavy rust at the time of the recall but fast forward a year or two and the entire frame IS nearly junk covered by a fancy metal plate on only 1 side that IS simply intended to keep the rotting frame from separating and nothing else...it didn't at all 'fix' the problem. I cannot submit pics right now, but given this IS related to a previous recall not sure it IS necessary...look into how they are 'bandaiding' some of the 2013's while replacing the entire frames on 2011's...it's not even close to the same repair and the 'bandaid' fix does nothing to address the actual problem of premature rot on the frame. I can send an example of both upon request.
- Visibility/wiper
The low beam headlights are so dim you barely can see anything often I have to turn on high beam lights
- Visibility/wiper
TL* the consumer owns a 2013 mazda mazda6. The consumer stated that the driver's side rear view mirror was frosted over. The consumer stated that it was very difficult to see approaching vehicle. The vehicle was taken to browns mazda located at 5625 central ave, toledo, oh 43615, (419)531-0151, to…
TL* the consumer owns a 2013 mazda mazda6. The consumer stated that the driver's side rear view mirror was frosted over. The consumer stated that it was very difficult to see approaching vehicle. The vehicle was taken to browns mazda located at 5625 central ave, toledo, oh 43615, (419)531-0151, to be inspected. The contact was informed that the vehicle was not subjected to a recall. The vehicle was not repaired. The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 50,000. *as
- Service brakes
My 2013 mazda 6 have some brake related issues, I was able to hear the vaccum or air leakage noise while applying brakes. Car takes longer distance to stop or at times it keeps rolling at the time of hard braking. Took it to local mazda dealership and found out its the brake booster leaking and…
My 2013 mazda 6 have some brake related issues, I was able to hear the vaccum or air leakage noise while applying brakes. Car takes longer distance to stop or at times it keeps rolling at the time of hard braking. Took it to local mazda dealership and found out its the brake booster leaking and needs to be replaced which estimates around $600. I was trying to find answers online and looks like mazda had the same issues with other models too from 2011 models. I need to know if this IS a safety concern and mazda should be extending their safety warranty ofr these known issues or defective parts.
- Unknown or other
The dashboard on the passenger side of my mazda 6 2013 IS melting and IS very sticky. Today as I was driving I started to notice a glare from where the sticky melting part IS and it started obstructing my vision.
- Air bags · Unknown or other
Manufacturers recall number 1317f. Nhtsa recall 18v-018 and manufacturers recall number 70131. Nhtsa recall 13v42500. First one IS air bag on passenger side and the other IS mazda 6 door latch mounting screws.
- Suspension · Unknown or other
I took my vehicle to dealer for a recall on the crossmember my vehicle IS from new york it's a 2013 and my hole crossmember looks like the car IS from the 90 their IS rust everywhere and I lifted my vehicle today and saw a part on top of a part when they should of replaced the hole crossmember…
I took my vehicle to dealer for a recall on the crossmember my vehicle IS from new york it's a 2013 and my hole crossmember looks like the car IS from the 90 their IS rust everywhere and I lifted my vehicle today and saw a part on top of a part when they should of replaced the hole crossmember I know it's free but instead of putting one pice ontop of one pice why not replace the hole thing also they kept my car for 2 days just to put that pice when it's just 4 bolts
- Air bags
Takata recall airbags did not deploy when hitting another vehicle while going 35 mph on a busy highway.*dt*jb
- Seats
While driving on US-40 heavy braking was applied, and a metal support bracket underneath the drivers seat cracked, and subsequently broke from its weld.
- Air bags · Seat belts
A recall on my airbags
- Seats
Lifter link for seat height adjustment on driver seat broke off where it attaches to the adjuster rod. Seat rocks to the side during right hand turns
- Exterior lighting · Service brakes
I nave had to replace the brakes 15 times starting at 18,896 miles and the lights 15 times since 20,662 miles. I have been pulled over several times about the lights, after they had just been replaced. I was told that the right and left harness needed to be replaced. I just took it back for the…
I nave had to replace the brakes 15 times starting at 18,896 miles and the lights 15 times since 20,662 miles. I have been pulled over several times about the lights, after they had just been replaced. I was told that the right and left harness needed to be replaced. I just took it back for the 15TH time this time the harness IS rusted supposedly because of a crack in the covering, if that IS why it was rusted why was it not taken care of when it occurred while it was under warranty. I haven't been given an explanation for the brakes. now they are suggesting I should think about purchasing another car when this was IS not paid off.
- Exterior lighting · Service brakes
The brakes have been replaced a total of 14 times starting at 18,896 miles, it was recommended to be replaced at 16,578. the headlights have been replaced 15 times starting at 20,662 miles. also at the time of the 1ST brake replacement, the right shock had to be replaced. I have been pulled over several times within 2 weeks after having lights replaced to tell me they were out again.
- Exterior lighting · Service brakes
Headlights have repeatedly been replaced 3-2014 latest 3-2017 a total of 12 times this started at 20,662 miles, also brakes 3-2014 latest 2-2017 total of 9 times this started at 18,896 miles
- Exterior lighting
Headlights went out, march 2014 - 20,662 miles; september 2014 - 36,107 miles - october 2014 - 36,669; february 2015 - 47,153; march 2015 - 48236 miles; june 2015 - 60,089; low beams in all incidents.
- Power train › Automatic transmission
TL* the contact owns a 2013 mazda mazda6. The contact stated while driving at approximately 35mph, the vehicle started to make a noise and decelerated. The contact mentioned that the tranmission shifted gears independently and no lights illuminated onthe instrument panel. The vehicle was taken to…
TL* the contact owns a 2013 mazda mazda6. The contact stated while driving at approximately 35mph, the vehicle started to make a noise and decelerated. The contact mentioned that the tranmission shifted gears independently and no lights illuminated onthe instrument panel. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vin was not available. The approximate failure mileage was 10,200.
- Structure › Body
TL* the contact owns a 2013 mazda mazda6. The contact stated that while driving 45 mph, he noticed a spider running across the dashboard. The contact killed the spider but a few days later, another spider emerged and bit the driver. The vehicle was not taken to the dealer for inspection. The…
TL* the contact owns a 2013 mazda mazda6. The contact stated that while driving 45 mph, he noticed a spider running across the dashboard. The contact killed the spider but a few days later, another spider emerged and bit the driver. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 13,000. upated 7/16/14*cn updated 08/15/17*cn
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11007010Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10232299Speedometer replacement procedure
- 10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213460LDWS or ALH warning light on with DTC C1001:92
- 10213432Incoming Call Always display first name of phonebook/contact list
- 10213430Excessive condensation or water within the headlamp assembly caustion
- 10213429Paint damage Mazda pocket paint guide
- 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
- 10213425Speedometer replacement procedure
- 10213423Siriusxm satellite radio registration transfer after unit replacement
- 10213422Proper usage of driver's floor mat.
- 10213421Condensation/Fog in front and rear combination lights
- 10213417Passenger fAirbag deactivation (PAD) indicator light illumination
- 10213401Mazda Service Support MX Connect MTips
- 10213399Brake noise, judder and dragging diagnosis and servicing
- 10213387Shock absorber replacement guidelines
- 10213385Stains appear on wheels
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213330PreMixed long life "FL22" Engine Coolant
- 10213329Engine Start /Stop Procedure with room fuse removed
- 10213326Mazda guidelines for factory scheduled maintenance
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208567Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Every Mazda MAZDA6 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.