2003 Nissan Sentra
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Nissan Sentra. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2003 Nissan Sentra. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Nissan North America, Inc. (Nissan) is recalling certain 2002-2006 Sentra vehicles whose passenger air bags were previously inspected and may have been released without replacing the Takata air bag inflator. In the event of a crash, Takata frontal passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been completed. Nissan will notify owners, and dealers will re-inspect the vehicle and, if necessary, replace the air bag inflator, free of charge. The recall began January 22, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM964.
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
Remedy
Tradesonic will notify owners and replace the lamps free of charge. the recall IS expected to begin during july 2006. owners may contact tradesonic at 626-934-8884.
On certain passenger vehicles equipped with a 2.5L engine, the crank angle sensor IS affected by temperature variations. under certain driving conditions, these variations in temperature can be large enough to cause a brief interruption in the signal output from the sensor.
Risk and remedy
Risk
If the interruption in the signal from the sensor IS so brief that the electronic control module (ecm) logic does not have time to diagnose the condition, the engine may stop running without warning while the vehicle IS driven at a low speed increasing the risk of a crash.
Remedy
Dealers will reprogram the ecm free of charge. the recall began on august 21, 2006. owners may contact nissan at 1-800-647-7261.
On certain electric vehicles, the front suspension transverse link's ball joint bracket may break from stress concentration at a notch created by surface roughness and the shape of the material cut-line.
Risk and remedy
Remedy
Dealers will replace the bracket on these vehicles. owner notification began december 15, 2003. owners should contact nissan at 1-800-647-7261.
On certain passenger vehicles, the circuit board for the crank position sensor or cam position sensor may have an improper solder joint due to solder deformation caused by heat stress accelerated by the existence of flux residue during the soldering process.
Risk and remedy
Risk
This could cause the "service engine soon" warning light to come on, create a no start condition, cause reduced engine power, or cause the engine to stop running without warning during vehicle operation, which could result in a crash.
Remedy
Dealers will replace the crank position sensors. Camshaft position sensor(s), and in some cases, the variable timing control sensor(s). vehicles involved in a previous recall campaign, 01v357, are also included in this new campaign. the replacement sensors used in that campaign are also affected. owner notification began on december 22, 2003. owners should contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
On certain passenger vehicles equipped with the qg18de engine or qr25de engines, the foam material used for the interior lining of the electronic control module (ecm) box emits sulfur as it cures.
Risk and remedy
Risk
If one of the resistors inside the ecm has a crack on the surface coating, the gas may cause corrosion of the resistor. this could cause the malfunction indicator light to come on, poor drivability (idle instability, poor accelerator), or the engine to stop running during vehicle operation, which could result in a crash.
Remedy
Dealers will remove the inside lining material from the ecm box. owner notification began on december 22, 2003. owners should contact nissan at 1-800-647-7261.
Owner complaints
180 complaints13 involved a crash1 involved a fire8 injuries
What owners report most
Latest complaints
- Unknown or other
My rear windshield make a loud bang, and shattered and fell into pieces during a short and otherwise non-eventful commute to work. I had no knowledge of prior cracks or damage, or being hit with anything. There was a light frost that morning and I had used the rear defrost for a short time. It…
My rear windshield make a loud bang, and shattered and fell into pieces during a short and otherwise non-eventful commute to work. I had no knowledge of prior cracks or damage, or being hit with anything. There was a light frost that morning and I had used the rear defrost for a short time. It was not exceptionally cold that day. My husband met me in a nearby parking lot, cleaned up the glass, drove it home, and scheduled a replacement for the next day. I took his vehicle and made it to work on time.
- Engine
Both my catalytic converters stopped up st same time.
- Electrical system · Engine · Fuel/propulsion system
The car quits as I’m driving it , The headlights and the dome lights go dim and radio light flickers then it goes completely out and when I’m driving the car it has a rough idle and in order to keep the car running when I get to a stop light or stop sign is to put the car in park .
- Air bags
2003 nissan sentra. Consumer writes in regards to airbag safety recall. the consumer stated the parts necessary to complete the recall repair were unavailable. The consumer stated the dealer would not provide a loaner vehicle for the lengthy repair.
- Fuel/propulsion system · Unknown or other · Vehicle speed control
Floor mat holder broke, floor mat slides up under gas pedal, causing u.n. Controlled acceleration multiple times
- Power train · Vehicle speed control
I was driving and the car shifted itself from a low gear to a very high gear, leaving me with no torque. The next gear wouldnt lock-in until rpms hit redline, and even then it would feel like its slipping, or maybe its in overdrive gear(4th) when it should be in 3RD.. And also the transmission…
I was driving and the car shifted itself from a low gear to a very high gear, leaving me with no torque. The next gear wouldnt lock-in until rpms hit redline, and even then it would feel like its slipping, or maybe its in overdrive gear(4th) when it should be in 3RD.. And also the transmission would not shift down until I came to a complete stop... This IS very dangerous when youre on the freeway, because the car will only move 40 mph. and also dangerous when climbing hills/freeway overpass, because theres no torque to get up the hill, and the transmission wont put itself in low gear until you come to a complete stop... I think its an electrical issue because it happened suddenly... If it was mechanical, I wouldve felt it slipping gradually, and it never slips. I just drove it a couple days before to the bay area and it climbed the hills smoothly, no problem.. I have no check engine light, so idk what the problem could be...
- Power train
The computer on the car IS messed up and keeps turning the check engine light on for p0444 and had a shop check it and replace the part and it's still coming on. It wil trip the code sitting in neutral and or driving less then 5 miles.
- Air bags
TL* takata recall. The contact owns a 2003 nissan sentra. The contact received notification of nhtsa campaign number: 15v287000 (air bags). The contact stated that there was no dealer nearby to have the recall remedy performed. The contact made the manufacturer aware of the issue and was told that…
TL* takata recall. The contact owns a 2003 nissan sentra. The contact received notification of nhtsa campaign number: 15v287000 (air bags). The contact stated that there was no dealer nearby to have the recall remedy performed. The contact made the manufacturer aware of the issue and was told that someone would call back. The contact was not called back. the recall repair was unable to be completed. The contact had not experienced a failure. Parts distribution disconnect
- Fuel/propulsion system · Unknown or other
Car was parked refueling . While attempting to put gas in the car and it kept shutting pump off and was leaking out under the car . Engine light IS currently staying on
- Fuel/propulsion system · Unknown or other
Vent control valve/evap canister I can not put gas in my 2003 nissan sentra when I try it pours out on the ground and takes 15-20 minutes to put mabe 50 cents of gas in car . My engine light IS also on
- Fuel/propulsion system
Car won't start drive it all day friday and it was fine went to start it on saturday wouldn't start
- Air bags
Takata recall , I got a recall letter for my nissan sentra car
- Air bags
TL* takata recall. The contact owns a 2003 nissan sentra. While repairing the headlights, the contact noticed that the air bag wires were cut. There were no warning indicators illuminated. The vehicle was not taken to an independent mechanic or dealer to confirm the failure. The contact mentioned…
TL* takata recall. The contact owns a 2003 nissan sentra. While repairing the headlights, the contact noticed that the air bag wires were cut. There were no warning indicators illuminated. The vehicle was not taken to an independent mechanic or dealer to confirm the failure. The contact mentioned that the vehicle was serviced per manufacturer recall: ntb13-062 (nhtsa campaign numbers: 13v136000 or 14v361000 (air bags) in december of 2014. The manufacturer was notified. The failure mileage was unknown.
- Air bags
Takata recall-- replace airbag however, defect with defrost control produces recurring clicking when it's on. Glendale (california) nissan dealer IS charging $1000+ to fix the issue and states that they the new problem was not a result of the airbag change.
- Electrical system · Engine · Fuel/propulsion system
Pcm ecm ecu engineering flaw. engine kicks into safe mode while in operation or completely stalls, check engine light on, when restarts will misfire. Diagnosed with faulty control module (the second one in this vehicle since I have owned it)
- Air bags · Structure › Body
Takata recall I was driving my nissan sentra and I hit a deer, my passenger airbag did not go off.
- Air bags
Takata recall. defective airbag on passenger side.
- Engine
Check engine light IS always on, car suddenly cuts off, and does not restart immediately. Recalled other vin's but not all 2003 nissan sentras. This IS a problem with all sentras of those years. The problem seems to be the crankshaft position sensor failure/engine stall. It IS very dangerous with…
Check engine light IS always on, car suddenly cuts off, and does not restart immediately. Recalled other vin's but not all 2003 nissan sentras. This IS a problem with all sentras of those years. The problem seems to be the crankshaft position sensor failure/engine stall. It IS very dangerous with as many of these cars that are out on the road for it to just keep shutting off while in traffic while driving. There needs to be a recall open to all sentras with this problem.
- Engine · Engine and engine cooling
TL* the contact owns a 2003 nissan sentra. While driving approximately 30 mph, the engine stalled and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that camshaft sensor one and two failed. The camshaft sensors were replaced, but the…
TL* the contact owns a 2003 nissan sentra. While driving approximately 30 mph, the engine stalled and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that camshaft sensor one and two failed. The camshaft sensors were replaced, but the failure was not corrected. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 03v455000 (engine and engine cooling). The approximate failure mileage was 70,000. *tr
- Engine
TL* the contact owns a 2003 nissan sentra. While driving at low speeds, the vehicle hesitated, lost power, and stalled. While driving 65 mph, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor…
TL* the contact owns a 2003 nissan sentra. While driving at low speeds, the vehicle hesitated, lost power, and stalled. While driving 65 mph, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The vin was excluded from nhtsa campaign number: 03v455000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 407,000.
- Engine
Purchased a vehicle from a used car dealer in boise, ID. The vehicle had an un-addressed closed recall on the vehicle which caused the motor to blow up two months later. Now the used car dealer will not fix the car, or refund any of my money. Please contact me for any additional information.
- Electrical system · Engine
TL* the contact owns a 2003 nissan sentra. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that the check engine light illuminated after the vehicle stalled. The contact stated that the vin was not included in nhtsa campaign…
TL* the contact owns a 2003 nissan sentra. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that the check engine light illuminated after the vehicle stalled. The contact stated that the vin was not included in nhtsa campaign number: 03v4770000 (electrical system). The vehicle was taken to a dealer where it was diagnosed that the ecm box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
TL* the contact owns a 2003 nissan sentra. While driving at 35 mph, a loud abnormal noise was heard and the engine stalled. The contact was concerned that the failure could result in a crash. The vehicle was unable to restart on the first attempt. The failure occurred several times. The vehicle was…
TL* the contact owns a 2003 nissan sentra. While driving at 35 mph, a loud abnormal noise was heard and the engine stalled. The contact was concerned that the failure could result in a crash. The vehicle was unable to restart on the first attempt. The failure occurred several times. The vehicle was taken to a dealer where it was diagnosed that the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000. The vin was not available. ma 10/2 updated 11/03/2017*cn
- Electrical system · Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
TL* the contact owns a 2003 nissan sentra. While driving less than 10 mph, a loud popping noise was heard from the engine. The check engine warning indicator illuminated on the instrument panel and the vehicle stalled in the middle of the road. the vehicle restarted after approximately five…
TL* the contact owns a 2003 nissan sentra. While driving less than 10 mph, a loud popping noise was heard from the engine. The check engine warning indicator illuminated on the instrument panel and the vehicle stalled in the middle of the road. the vehicle restarted after approximately five minutes and was taken to an independent mechanic, who diagnosed that the catalytic converter was faulty. The vehicle was taken to a local dealer who confirmed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was notified of the failure, but did not offer to assist. The failure mileage was 25,000. updated 09/10/15*lj updated 10/05/15*lj the consumer stated the vehicle stalled without warning. there were multiple problem codes that appeared on the diagnostic scanners. Updated 02/09/16*jb
- Structure › Body · Suspension
TL* the contact owns a 2003 nissan sentra. After the vehicle was backed out of the driveway and placed into drive, the vehicle came to an abrupt stop without warning. The contact discovered that the front passenger side wheel strut tower failed and the tire nearly detached from the vehicle. The…
TL* the contact owns a 2003 nissan sentra. After the vehicle was backed out of the driveway and placed into drive, the vehicle came to an abrupt stop without warning. The contact discovered that the front passenger side wheel strut tower failed and the tire nearly detached from the vehicle. The contact stated that the wheel had excessive rust. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000. Ma 08/13/15 updated 12/1/2015 *js
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235729RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192513SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192305SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- 10192233Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
- 10192217If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
- 10192216SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
- 10192192As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
- 10192145SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
- 10188377STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10152994Subject: Takata Completion Objectives for Q4 Nissan is continuing to ask its dealers to urgently help increase customer participation in the Takata recalls and to help it achieve 100% customer recall participation for the following vehicles: - 2007-11 Versa Sedan - 2007-12 Versa Hatchback - 2002-06 Sentra - 2002-04 Pathfinder - 2001-03 Maxima Nissan expects to upload the next refreshed owner list to DBS by the middle of February. At the time of monthly updates, we reassign owner lists based on dealer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and Nissan is taking significant and unprecedented steps to increase customer recall participation but it needs dealer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Dealer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our dealers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=3 ). Q4 objectives will be updated by the end of the week in the tableau Takata tracker, but current overall completion rates are included above.
- 10152508Dealer Engagement for Takata Awareness Nissan is committed to the safety and security of its customers and their passengers. As you are likely aware, Nissan has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the National Highway Traffic Safety Administration (NHTSA). Nissan has employed a variety of methods to reach affected customers to increase repair completion. However, your help is needed to raise awareness to remedy the approximately seven hundred thousand vehicles that remain unrepaired. This is a serious issue and we need everyone?s help to further increase recall awareness. Nissan is asking all dealers to provide their employees with instructions on how to identify vehicles affected by the Takata airbag recall and encourage them to help draw an affected owner?s attention to this danger. Your employee?s actions could save someone?s life or prevent a significant injury. Supporting Materials To assist with this request, each dealer will receive thirty ?Takata Airbag Recall Alert Cards? by December 5, 2018. Each ?Alert Card? has eight (8) individual tear off cards (written in English and Spanish) that can be distributed to owners to make them aware of how to check their vehicle for an open Takata recall, and of the importance of having the repair performed. To facilitate identification of affected vehicles, your employees can download the free Airbag Recall App from the App Store or Google Play. This app will work for any brand vehicle affected by the Takata recall, and will inform your employees if any of the affected vehicles listed below have an open Takata recall. Affected Vehicles: - NISSAN: - 2001-2003 Maxima - 2002-2004 Pathfinder - 2002-2006 Sentra - 2007-2011 Versa Sedan - 2007-2012 Versa Hatchback - INFINITI: - 2001 I30 - 2002-2004 I35 - 2002-2003 QX4 - 2003-2008 FX35/45 - 2006-2010 M35/45
- 10148768Free Oil Change Specific Vehicles Subject to the Takata Recall *****Detailed Information***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, Nissan is offering a special incentive for certain populations of affected vehicles for a limited time. The expiration date for this offer is December 31, 2018. Nissan is offering a complimentary oil change for participating customers free of charge. Nissan Consumer Affairs will be outreaching to these eligible owners directly, but dealers may also offer this incentive to eligible owners found on your retailed vehicle open campaign report if their VIN has PC650 or PC655 applied in Service Comm or DBS National Service History ? Open Campaign. *****What Dealers Should Do***** 1. Dealers should verify if vehicles are eligible for this complimentary oil change using Service Comm or DBS National Service History ? Open Campaign I.D. PC650 or PC655. - The free oil change should only be performed if the Takata recall campaign has been performed first or at the same time as the oil change. NOTE: Customers should be informed that this free oil change offer is timelimited. Owners may redeem this free oil change offer at any point from the date of Takata repair until December 31, 2018. SERVICE COMM will be deactivated on January 1, 2019, and the offer will expire at that time. 2. The service department should submit the free oil change offer and Takata recall repairs as two separate campaign repair claims. Once the oil change claim has been submitted and paid, the offer will no longer display in Service Comm.
- 10051767Nissan: lock/unlock request button on outside handle does not respond.
- 10039804Nissan: the engine cranks longer than 3 seconds when starting. 2002-2006 sentra.
- 10032506Nissan: vent control valve replacement. When replacing the evap canister vent control valve for reason: use the one listed on page 2; for vent control valve replacement procedure, refer to the appropriate section of the electronic service manuals (esm; when installing the new valve, do not add any lube to its o ring; for frontier (D40 series) only, install the protector listed in parts information. Includes 2005-09 frontier. Updated 12/8/10.
- 10032306Nissan: exterior lamp fogging. Occasionally water IS noticed in the exterior lamps. This IS generally not due to a defect. All current exterior lamp assemblies are vented to the atmosphere (not sealed). This IS necessary to allow for expansion and contraction of air from temperature variations (warmer or colder) without damage to the lamp. Moisture in the air sometimes travels into and out of the lamp assembly through these vents. Certain environmental conditions may cause moisture to condense. The fogging/cloudiness should disappear over time when the lamp IS in a dry environment. No models listed. Updated 5/7/10. Updated 12/9/13.
- 10031305Nissan: tire pressure monitoring system (TPMS) warning light on/flashing. No models or model years listed. Updated on 08-11-2011.
- 10030165Nissan: the 12 volt battery IS an important part of the vehicle electrical system and IS required to stay connected when the engine IS running. To prevent damage to vehicle electronic components follow the instructions/cautions. No model years listed.
- 10025522Nissan: srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. Updated 2/21/14.
- 10024146Nissan service campaign: see document search button for owner letter. Voluntary emissions recall campaign - 2003-2005 sentra / 2005-2006 frontier ecm reprogramming. Csc was received. Updated 6/21/11.
- 10021508Exterior lamp fogging.
- 10019613Mil on with dtc u1000 or u1010 stored in engine control unit.
- 10019300Malfunction indicator lamp on with diagnostic trouble code u1000 or u1010 stored in engine control unit.
- 10018243Voluntary recall campaign catalytic converter/front tube replacement.
Every Nissan Sentra model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.