2021 Nissan Sentra
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Sentra › 2021
These records cover every 2021 Nissan Sentra. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2021 Nissan Sentra. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Risk and remedy
Risk
A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.
Remedy
Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Risk and remedy
Risk
A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.
Owner complaints
133 complaints15 involved a crash1 involved a fire9 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking
The contact owns a 2021 Nissan Sentra. The contact stated that while her son was driving at approximately 30-35 MPH, a yellow triangle warning light illuminated, and the vehicle independently applied the brakes forcefully and made a sharp left turn. The vehicle then rolled over twice and landed…
The contact owns a 2021 Nissan Sentra. The contact stated that while her son was driving at approximately 30-35 MPH, a yellow triangle warning light illuminated, and the vehicle independently applied the brakes forcefully and made a sharp left turn. The vehicle then rolled over twice and landed upside down in a ditch. The driver crawled out through broken glass. The contact stated that the air bags deployed as needed. The contact arrived at the scene and transported the driver to the hospital. The contact's son sustained lap belt bruises on the lower stomach and upper legs, a cut arm, neck, back, and rib pain, a neck contusion, and slightly forward-displaced C2 and C3 vertebrae. A Police report was filed. The vehicle was towed, inspected, and deemed a total loss by the insurance company. The dealer was contacted and informed that the vehicle might have experienced phantom braking. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and advised the contact that a fee was required for a third-party investigator to retrieve data from the Event Data Recorder (EDR). The failure mileage was approximately 75,000.
- Forward collision avoidance › Automatic emergency braking · Service brakes
I purchased this vehicle brand new in 2021. Since then, I have experienced a very concerning safety issue on multiple occasions involving the automatic emergency braking system. While driving normally, with the vehicle operating without any apparent problems, the emergency braking system has…
I purchased this vehicle brand new in 2021. Since then, I have experienced a very concerning safety issue on multiple occasions involving the automatic emergency braking system. While driving normally, with the vehicle operating without any apparent problems, the emergency braking system has suddenly activated and warning lights have appeared on the dashboard, even though there was no vehicle, pedestrian, object, or other obstruction in front of me that would have required emergency braking. This has happened to me several times and is extremely frightening. During the most recent incident, the vehicle behind me had to quickly go around my car to avoid rear-ending me after my vehicle unexpectedly braked. After researching this issue, I found numerous reports from other owners describing what appears to be the same or a very similar problem. This makes me extremely concerned that this may be a widespread safety issue with this vehicle. Fortunately, when these incidents occurred, I was traveling at approximately 40 MPH. I am very concerned about what could happen if the emergency braking system were to activate unexpectedly while traveling on the freeway at 65 MPH or higher. Unexpected braking at highway speeds could potentially result in a serious rear-end collision, injuries, or fatalities. Given the number of similar complaints from other owners, I believe this issue warrants a thorough investigation. I strongly urge Nissan and NHTSA to investigate these reports and determine whether a safety recall is necessary before someone is seriously injured or killed. This is not simply an inconvenience or a minor mechanical problem. Unexpected emergency braking without an obstacle in the vehicle’s path presents a serious safety concern for the driver, passengers, and surrounding motorists.
- Suspension
My vehicle previously had the tie rod issue repaired under the original recall\. However, the same problem has now returned\. I am experiencing a sharp/clunking noise when turning left while the vehicle is moving, which is very concerning because this involves the vehicle’s steering and…
My vehicle previously had the tie rod issue repaired under the original recall\. However, the same problem has now returned\. I am experiencing a sharp/clunking noise when turning left while the vehicle is moving, which is very concerning because this involves the vehicle’s steering and suspension\. I checked Nissan’s recall information online using my VIN, and it currently states that there are no open recalls\. However, I have only had this issue repaired **once**, under the original recall, and the same problem is happening again\. I am concerned that the original recall repair did not permanently correct the problem, or that the replacement component may have developed the same defect\. I do not believe that simply showing “no open recalls” should prevent Nissan from investigating a recurring safety\-related defect that was previously repaired under a recall\. I am requesting that Nissan: 1. Review my vehicle’s complete recall and repair history\. 2. Investigate why the same tie rod/steering problem has returned after the recall repair\. 3. Determine whether the replacement part or repair procedure is defective or insufficient\. 4. Provide a repair at no cost to me if this is related to the previously recalled defect\. 5. Explain what Nissan recommends to ensure the vehicle is safe to drive\. Because this issue involves the steering system, I consider it a serious safety concern\. I would appreciate having this matter escalated to Nissan’s Customer Relations/Safety department and receiving a written response regarding how Nissan intends to address the recurring problem\. Thank you for your prompt attention to this matter\.
- Unknown or other
Drivers of the car pulled out of a plaza without blinker and almost ran into our vehicle. Passenger and driver continued to harass and make rude comments whenever they pass by us. And we felt very offended.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
My 2021 Nissan Sentra has experienced multiple false Automatic Emergency Braking (phantom braking) events where the vehicle suddenly applies the brakes despite there being no vehicle, pedestrian, or obstacle in its path. This issue occurred before and after my vehicle was serviced by AutoNation…
My 2021 Nissan Sentra has experienced multiple false Automatic Emergency Braking (phantom braking) events where the vehicle suddenly applies the brakes despite there being no vehicle, pedestrian, or obstacle in its path. This issue occurred before and after my vehicle was serviced by AutoNation Nissan Chandler on June 12, 2026. Despite recent dealership service, the problem continues to occur. The unexpected braking creates a serious safety hazard because it can cause the vehicle to slow or stop unexpectedly in traffic, increasing the risk of a rear-end collision or other accident. I am also concerned that these repeated sudden braking events may be causing excessive stress or premature wear to vehicle components such as the engine mounts, suspension, and struts. Vehicle Information: Year: 2021 Make: Nissan Model: Sentra Mileage: Approximately 139,659 miles I am submitting this complaint because I believe this recurring phantom braking issue is a significant safety concern that should be investigated.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Steering
The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by…
The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by returning an unsafe vehicle, failing to road-test the steering component (verified by identical check-in/out mileage), and intentionally scrubbing trouble codes to conceal active safety failures. Staff explicitly refused all safety assistance, failed to secure my signature on any authorization paperwork from tow to pick-up, and Nissan corporate stated they were 'not legally required' to resolve the hazards. Service personnel stonewalled the issue, and management only escalated the matter to Service Director Mark Yalda after I disclosed I possessed concrete video proof of the identical mileage and unsigned invoices.
- Forward collision avoidance › Warnings
Alternator needed replacement Front windshield needed replacement Unfortunately this kicked off the malfunction warning. All Nissan can say is it’s the ADAS 2 controller. They are unable to determine part numbers. However the alternator and windshield replacement kicked off the malfunction warning.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Suspension
Several issues since purchasing vehicle. The front collision sensor malfunction. Came to an abrupt stop several times while on the freeway due to failed sensor. Narrowly avoided major collisions. Also, have had to replace batter every year along with brakes and tires. My suspension is awful. The…
Several issues since purchasing vehicle. The front collision sensor malfunction. Came to an abrupt stop several times while on the freeway due to failed sensor. Narrowly avoided major collisions. Also, have had to replace batter every year along with brakes and tires. My suspension is awful. The brakes are crap and have consistently had to address worn tires in one side. Electric panel shit off and key fob malfunctions. So many issues and so much unnecessary repairs with no real results
- Steering
Hello, I am reporting a steering-related issue involving the inner tie rods on my 2021 Nissan Sentra. Nissan previously issued safety recall campaign PM985 for bent inner tie rods on certain Sentra vehicles from the same model year. Two separate repair facilities inspected my vehicle and confirmed…
Hello, I am reporting a steering-related issue involving the inner tie rods on my 2021 Nissan Sentra. Nissan previously issued safety recall campaign PM985 for bent inner tie rods on certain Sentra vehicles from the same model year. Two separate repair facilities inspected my vehicle and confirmed problems involving the inner tie rods and steering system components. No warning lamps or dashboard messages appeared prior to the issue being identified. Although my VIN may not currently be included in the recall population, my vehicle is experiencing a similar issue involving the same steering-related component identified in recall PM985. Because tie rods are directly related to steering control and vehicle stability, this issue raises concerns about driving safety. I am submitting this complaint so the issue can be documented and reviewed in case similar failures are occurring outside the current recall population.
- Latches/locks/linkages › Doors › Latch
The door swung open while in drive, once was able to pull over and close it never opened back up due to a faulty door actuator. This was the third time the door had been “fixed”.
- Parking brake
The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 15 MPH, the parking braking independently activated. The failure occurred a second time, and the parking brake unintendedly activated. There was no warning light illuminated. On the third occasion, while…
The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 15 MPH, the parking braking independently activated. The failure occurred a second time, and the parking brake unintendedly activated. There was no warning light illuminated. On the third occasion, while driving approximately 45 MPH, the parking brake activated unintendedly, causing the vehicle to stop abruptly, nearly causing a crash with another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 13,414.
- Electrical system
The infotainment/radio system in my 2021 Nissan Sentra intermittently reboots and produces static. When this happens, the backup camera freezes or shuts off completely. This has occurred while I was actively reversing, causing a sudden loss of rear visibility. The screen either goes black or…
The infotainment/radio system in my 2021 Nissan Sentra intermittently reboots and produces static. When this happens, the backup camera freezes or shuts off completely. This has occurred while I was actively reversing, causing a sudden loss of rear visibility. The screen either goes black or restarts, making the backup camera unavailable. This is a safety concern because the backup camera is required for safe reversing, and the failure happens without warning. The issue occurs repeatedly and is not driver-related. The problem appears to be related to the head unit malfunctioning, which disables the backup camera system.
- Forward collision avoidance › Warnings
Some time while driving on empty roads Fuel Economy warning light beeping and automatically emergency brake . It happened on me more than 5 times.
- Electrical system · Unknown or other
The passenger front, and both back windows no longer function. This appears to be a common issue when searching the internet. There is also an issue with the keyless start, as it often does not recognize that the fob is in the vehicle, or gives a low batter warning (with a new battery). As there…
The passenger front, and both back windows no longer function. This appears to be a common issue when searching the internet. There is also an issue with the keyless start, as it often does not recognize that the fob is in the vehicle, or gives a low batter warning (with a new battery). As there was already a recall on the sensor for the blind spot warnings and such, there appears to be wide spread electrical and sensor issues with this year/make/model. The windows pose a safety risk if someone is trapped in a vehicle that the doors won't open.
- Forward collision avoidance › Automatic emergency braking · Service brakes
AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the…
AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the dealer observed warning code on the dashboard, but it did not engage. Message relating to that the AEB may deploy. When it does happen Emergency Brake is on the dashboard. After it happens vehicle can resume driving. Various indicines happened last year. We took it to Ken Garff Nissan (11155 So. Jordan Gateway in South Jordan, Ut. 84095. They could not find the problem or get the problem reproduced. They recommended turning off the safety features when driving. We have done that for a year. Then on 1-15-26, the safety system was on and the break engaged and brought the car to a stop on the freeway on ramp. The car is now at Ken Garff Nissan (777 So. West Temple SLC, Utah) It has been there for 2 weeks. This is the dealer that saw the code, but the system did not engage.
- Engine · Vehicle speed control
Rattling noise coming from the belt assembly. Tensioner pulley is shaky and alternator had a piece brake off causing metal shavings to fly around.
- Electrical system
Purchased brand new with 0 miles. The system malfunction popped up and engine would not turn over after running perfectly fine a hour prior.Had to get towed to dealership and found a faulty battery luckily I still had 100 or so miles left on my warranty.Happened again last month the same exact thing except this time I had to get a jump off after several minutes the engine finally turned over.
- Electrical system
I got in the car to start it and it would not start. This happened at the car wash one morning. It didn’t give me any warnings of a bad battery and the only way I started it was to have someone jump it. This has happened 4 times now. It takes several minutes for the battery to charge to start the car. I have been stranded 2 times and could not get to work on time 2 times.
- Engine
While driving down the highway along with other traffic the car went into limp mode and lost power instantly almost causing an accident. Come to find out the engine bearings caused the engine to go on it without any warning signs. This car has been maintenanced and taken care of and had the same issue happen that the other nissans have had that they have the recall out for.
- Steering
Electric steering rack has play and causes violent shaking. Huge safety risk as this could have complete failure and cause accidents. Vehicle started showing symptoms at 68,000 miles and after reading separate forums, many others have experienced these same issues. No warning lights appear on the…
Electric steering rack has play and causes violent shaking. Huge safety risk as this could have complete failure and cause accidents. Vehicle started showing symptoms at 68,000 miles and after reading separate forums, many others have experienced these same issues. No warning lights appear on the dash and no inspection by safety highway patrol. This is a serious issue especially given I do not appear to be the only person experiencing this. The steering and suspension seem to be a common issue on this call given the recall on the tie rods.
- Electrical system · Unknown or other
purchased my 2021 Nissan Sentra brand new with no prior owner. Around 2023, the air conditioning system stopped working. The AC will not turn on at all the switch or control that activates the system is completely unresponsive. I brought the vehicle to a Nissan dealership, where I was quoted $300…
purchased my 2021 Nissan Sentra brand new with no prior owner. Around 2023, the air conditioning system stopped working. The AC will not turn on at all the switch or control that activates the system is completely unresponsive. I brought the vehicle to a Nissan dealership, where I was quoted $300 just for a diagnostic test, with no warranty coverage or acknowledgment of a known issue. This failure appears to be linked to a potential electrical fault or defective AC component. It compromises both comfort and safety, especially in extreme temperatures. Numerous complaints online suggest this is a recurring issue among Sentra owners, yet Nissan has not issued a recall for the AC system. I am submitting this report to request an investigation into a possible manufacturing defect and to advocate for a formal recall.
- Lane departure › Warning · Suspension · Vehicle speed control
The check engine light comes on with a malfunction symbol. The car has delay acceleration, jerks, hard shifts.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
Since having my Nissan 2021 Sentra I have for one, had to replace the battery in it twice. On a more serious note, it is now stopping the car at random and unnecessary times stating an object is in front of me. It happens once a while ago and I did not have any other signs, and it was just for a…
Since having my Nissan 2021 Sentra I have for one, had to replace the battery in it twice. On a more serious note, it is now stopping the car at random and unnecessary times stating an object is in front of me. It happens once a while ago and I did not have any other signs, and it was just for a second, so I tried not to stress about it. Now it is happening more often and just this morning happened three times. Causing my car to come to a complete stop, it is very dangerous and I am not sure what I am to do about it.
- Electrical system
Passenger side power windows and driver side rear window on occasion will stop working.
- Electrical system
I and many others have noticed that the 2020+ Nissan Sentra has a very common issue with its window switch where the driver side window works, but all passenger windows get stuck refusing to roll up or down, or do so very slowly. I have had people try to come up to my window where I could not properly shut it, I have had to leave my window partially open over night, and in the rain.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11007655ENGINE SUPPORT TOOLS APPLIED VEHICLES: 2020-2024 Sentra (B18) SERVICE INFORMATION A new Engine Support Bracket is now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the ESM, which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE in this bulletin for information on how to use these new tools.
- 11006996FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altima: All Frontier: All Sentra: Built on or before March 10, 2022 APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- 11006976RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING APPLIED VEHICLES: 2021-2024 Sentra (B18) APPLIED DATES: Built from January 2, 2021 to April 11, 2024 IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select Full Screen. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select Full Screen. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- 11006973DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
- 11006972DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU): B2E4B-06 B2E60-06 B2E61-06 HINT: These DTCs are caused by an issue with a cloud-server that is related to the TCU. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- 11005300VOLUNTARY SAFETY RECALL CAMPAIGN 2020-2022 SENTRA; INNER TIE ROD INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2020-2022 Sentra vehicles to replace both inner tie rods. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23B3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- 11005299REVISION 4 Please discard earlier versions of this bulletin. The announcement from July 2, 2024 has been revised to include the following: The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning August 9, 2024 Parts on order in DBS will be fulfilled
- 11004970FALSE ACTIVATION OF AEB OR FCW This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004969DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004967BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004966INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004965A/T SHIFT LOCK AND REMOTE ENGINE START INOPERATIVE WITH NEW BCM SERVICE PART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004964REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004150REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 18, 2024 has been revised to include the following: Parts for this campaign will continue to remain on restriction until further notice. Continue to order parts via DBS and orders will be filled as quickly as parts are received. The parts availability condition will be closely monitored.
- 11004146VOLUNTARY SAFETY RECALL CAMPAIGN 2020-2022 SENTRA; INNER TIE ROD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001650DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001208AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10252811CVT SUB-ASSEMBLY SERVICE PARTS ARE NOW AVAILABLE SERVICE INFORMATION The CVT Belt & Pulley (sub-assembly) Kit is now available to order. The sub-assembly kit part numbers and other parts needed, if a repair is indicated, are listed in PARTS INFORMATION. This bulletin does not include diagnostic or service procedure information. Refer to the ESM for necessary diagnostic information before performing a CVT repair.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10249905HIGH FREQUENCY NOISE WITH AUDIO SYSTEM DISPLAY ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10240538HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10240537DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235776CVT SHIFT SELECTOR LEVER KNOB REMOVAL AND INSTALLATION SERVICE INFORMATION If the CVT Shift Selector Lever Knob needs to be removed or installed for any reason, refer to the SERVICE PROCEDURE in this bulletin, beginning on page 2.
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235729RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234080SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234079SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Nissan Sentra model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.