2012 Nissan Sentra
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Nissan Sentra. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
180 complaints10 involved a crash4 involved a fire10 injuries
What owners report most
Latest complaints
- Engine · Vehicle speed control
The contact owns a 2012 Nissan Sentra. The contact stated that while driving 35 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,504.
- Service brakes
My ABS light and skid light is staying on all the time.
- Air bags
The contact owned a 2012 Nissan Sentra. The contact stated that while her boyfriend was driving at 40 MPH and passing a side street, another driver traveling in a Subaru failed to yield. As a result, the Subaru collided with the passenger side of the contact's vehicle sending the vehicle careening…
The contact owned a 2012 Nissan Sentra. The contact stated that while her boyfriend was driving at 40 MPH and passing a side street, another driver traveling in a Subaru failed to yield. As a result, the Subaru collided with the passenger side of the contact's vehicle sending the vehicle careening off the roadway and into a wooded area only coming to a complete stop after colliding with a tree. The air bags did not deploy resulting in the driver sustaining injuries that the contact attributed to the failure. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the insurance provider. A police report was filed and injuries were reported. The driver was transported to an area hospital by EMT and treated for bruised ribs and pain in his neck, chest, back, abdomen, and knees. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Unknown or other · Vehicle speed control
car stalled no power in gas pedal traveling across for lane traffic just lost power to the gas pedal. was able to pull over and tuned off car after a few minutes of sitting power was restore and was able to drive again I have been told this is a transmission issue I am not sure but defiantly a safety issue losing power like that
- Air bags
The contact owns a 2012 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to turn on the headlights, the air bags deployed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Special Coverage…
The contact owns a 2012 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to turn on the headlights, the air bags deployed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Special Coverage Adjustment: 23520 Passenger Presence Sensor (PPS) Module; however, the VIN was not included in the Special Coverage Adjustment. The manufacturer was made aware of the failure. The failure mileage was 174,000.
- Visibility/wiper
The rearview mirror fell off the windshield and was hanging by the wires, which was found when entering the vehicle to drive; when touched, the wires and everything fell the rest off the way off the windshield. Glass from the windshield broke off with the rearview mirror. This was hazardous to be…
The rearview mirror fell off the windshield and was hanging by the wires, which was found when entering the vehicle to drive; when touched, the wires and everything fell the rest off the way off the windshield. Glass from the windshield broke off with the rearview mirror. This was hazardous to be missing while driving and has prevented visibility and impacted safety. A mechanic is repairing the vehicle and has never seen anything like this issue, but upon looking up this specific problem, it appears many Nissan Sentra owners have experienced the same issue.
- Electrical system · Engine · Power train
Our nissan Sentra with 106K miles the car lost nearly all power as my son was turning onto the freeway. He could only drive 16 miles an hour and it was hopping and jumping through a 8 lane freeway/highway intersection while he tried to get into a parking lot off the road. He turned it off, waited 5…
Our nissan Sentra with 106K miles the car lost nearly all power as my son was turning onto the freeway. He could only drive 16 miles an hour and it was hopping and jumping through a 8 lane freeway/highway intersection while he tried to get into a parking lot off the road. He turned it off, waited 5 minutes, and turned it back on, but it was still slowly hopping and jumping. After another 10 minutes my husband drove it for about 10 minutes and it operated normally. This same behavior happened in 2019 with 82k miles at a large intersection. It suddenly lost power and slowly hopped through the intersection. At 60k the cruise control buttons on the steering wheel quit working. When we asked the Nissan Dealership about it, we were told that was typical and it would slowly lose all the functionality of the steering wheel controls. All the functionality was gone by 70k miles. We have learned that Nissan's transmissions are very problematic and these situations are typical as you get closer to 120k miles. We planned to have this car for several more years. If we sell it and buy a different car we are out several thousand dollars or if we keep it we will likely have to pay for a new transmission also several thousand dollars.
- Engine · Power train
Leaking transmission oil. Also burning engine oil a week after doing an oil change to the point there is no oil but no leaks.
- Electrical system › Ignition
The contact owns a 2012 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled and, on several occasions, and the vehicle failed to restart. The vehicle was taken to the local mechanic who replaced the ignition switch, but the failure…
The contact owns a 2012 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled and, on several occasions, and the vehicle failed to restart. The vehicle was taken to the local mechanic who replaced the ignition switch, but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the ignition switch needed to be replaced a second time. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 79,000.
- Engine
******* delete voq ******* this complaint IS being marked for deletion because it IS an inadvertent duplicate of odi# 11502677*djr ******* delete voq *******
- Engine
The contact’s husband owns a 2012 Nissan Sentra. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to smoke at an unknown location of the vehicle and caught fire. No warning lights were illuminated. No injuries were sustained. No medical attention was…
The contact’s husband owns a 2012 Nissan Sentra. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to smoke at an unknown location of the vehicle and caught fire. No warning lights were illuminated. No injuries were sustained. No medical attention was required. The local authorities were notified, and the fire department was notified and extinguished the fire. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Power train
The Transmission is making a whining nose and smells terribly bad! When driving on the interstate and parkways; after the car reaches 60 -70 miles, the car starts shaking and slows down; almost coming to a complete stop and we have to either get over in the slow lane and/ or sometimes, we have…
The Transmission is making a whining nose and smells terribly bad! When driving on the interstate and parkways; after the car reaches 60 -70 miles, the car starts shaking and slows down; almost coming to a complete stop and we have to either get over in the slow lane and/ or sometimes, we have to pull over, off the interstate, because it has came to a complete stop and would not accelerate and/or move forward ! We sat there for an hour waiting for help/ and I called my Granny! When she got there; she checked the oil, added a quart of oil! After sitting there for over an hour; the car accelerated and we drove onto a side road and drove it slowly back to the house! WE took it to Unitires on Charolette ! He told us, the whining noise appeared to be the Transmission ! He repaired the wheel bearing , which stopped some of the shaking; but not all of it!
- Engine · Vehicle speed control
While traveling down the interstate doing the normal speed limit, I was forced to pull over to the emergency lane so cars can pass me. My car lost power to the engine without notice. No check system engine lights were not activated during this time. Car and Trucks were having to swerve over in…
While traveling down the interstate doing the normal speed limit, I was forced to pull over to the emergency lane so cars can pass me. My car lost power to the engine without notice. No check system engine lights were not activated during this time. Car and Trucks were having to swerve over in other lanes to keep from rear ending me and causing a major wreck. This happen several weeks ago again with no lights lighting up on dash. I was able to pull over for a few minutes and restart the car and it was back to normal. I looked things up online and took my car into a repair shop to let me know the problem, They stated that they have seen this issue with Nissan vehicles. It is the CVT transmission issue. The loss of power comes from the CVT fluid getting too hot and reduces power to save the CVT transmission, I have a 2012 Nissan Sentra that was Manufactured 6/2012.
- Power train
--- What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission malfunction, yes available for inspection by NHTSA. 28k miles on odometer. --- How was your safety or the safety of others put at risk? While driving and starting from a stop, the…
--- What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission malfunction, yes available for inspection by NHTSA. 28k miles on odometer. --- How was your safety or the safety of others put at risk? While driving and starting from a stop, the car loses power momentarily and then jerks forward, causing a dangerous driving condition. --- Has the problem been reproduced or confirmed by a dealer or independent service center? No. --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, an accident was not caused. --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. ----
- Engine · Power train · Vehicle speed control
While driving on the freeway pulling approximately 70 miles per hour, my car will begin to shake violently, continuously decelerate and my RPMs drop significantly. I am unable to go over 55 miles per hour when this happens. This has happened to me a total of four times now within the last 2 months.…
While driving on the freeway pulling approximately 70 miles per hour, my car will begin to shake violently, continuously decelerate and my RPMs drop significantly. I am unable to go over 55 miles per hour when this happens. This has happened to me a total of four times now within the last 2 months. I had my car take this one auto repair shop in which my spark plugs were changed out a brand new air intake hose was put in my coils were changed out and everything. Today while driving on the freeway, going 72 mph my car decelerated and would not go above 55. This is a major safety issue considering I drive on the freeway a lot. I just paid $970 to have my car fixed and can't continue to pay to have the car fixed along with still paying a car note and insurance on this car. Well researching transmission issues I came across this page when filing a complaint. I looked to see if there was a recalls on my car and noticed that there is not. My VIN number is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Fuel/propulsion system · Unknown or other · Vehicle speed control
When driving at 70 or above mph for a long distances, speed automatically declines to 60 mph and will not increase. When trying to accelerate, nothing happens. After a few miles, my vehicle then starts to accelerate on its own. The problem is extremely unsafe and frightening, especially with…
When driving at 70 or above mph for a long distances, speed automatically declines to 60 mph and will not increase. When trying to accelerate, nothing happens. After a few miles, my vehicle then starts to accelerate on its own. The problem is extremely unsafe and frightening, especially with express highway traveling. Ive traveled out of state and the past 6 months when I've moticed this now frequent problem. I informed my mechanic who said it could be my transmission or possibly fuel pump, which are not his areas. He advised talk to NISSAN and stated Nissan is known for faultly transmission s on Sentras. Mines is a 2012 with only 126k of mileage. Was was there no recalls on this? I will now see what Dealer has to say. What can be done to hold Nissan responsible? I 've screenshot an article regarding many complaints on this. Now my transmission seems to have my engine feeling like it is not in drive gear. I am making an appointment w/ NISSAN ASAP.Please respond.
- Unknown or other
Transmission died. For a few weeks, the transmission will randomly have a high whine at about 55mph, sometimes hard shifting or high revving when I feel it should have shifted. A mechanic told me the CVT transmission wasn't good and would eventually need replacement. As I made a left turn, the car…
Transmission died. For a few weeks, the transmission will randomly have a high whine at about 55mph, sometimes hard shifting or high revving when I feel it should have shifted. A mechanic told me the CVT transmission wasn't good and would eventually need replacement. As I made a left turn, the car started jerking and lunging. The vehicle behind had to stop fast to avoid hitting me. I was almost stranded in the intersection, but was able to limp the car out of traffic. No warning lights. I had the car towed home. I am trying to sell it as is.
- Power train
While driving at around 70 mph on the highway the car suddenly lost power and was no longer able to accelerate. This issue persisted for the duration of the drive and has happened now on more than one occasion. There were no warning lights or messages before or after the car stopped accelerating…
While driving at around 70 mph on the highway the car suddenly lost power and was no longer able to accelerate. This issue persisted for the duration of the drive and has happened now on more than one occasion. There were no warning lights or messages before or after the car stopped accelerating and this very nearly caused and accident when the car wouldn’t accelerate during a lane change even with the gas pedal fully depressed. After a few minutes of no acceleration the car also begins to accelerate suddenly and without warning. I haven taken the car to an auto shop and they were able to pull codes that indicate an issue with the transmission. I have not yet paid for the issue to be fixed and the car is available for inspection upon request.
- Power train
Vehicle transmission appeared to slip from gear causing vehicle to lose power while in heavy interstate traffic at 70mph, vehicle lost acceleration and began to slow then "bucked" jolting vehicle several times almost suffered rear collision from following cars. Upon stopping to check fluid in transmission, stick read full for hot.
- Electrical system · Power train
I was driving on thruway and I pushed the gas pedal and there was no power. I was a nervous wreck. This definitely is dangerous. I would like something done.
- Power train · Steering
I was getting on the freeway all of a sudden my steering wheel gets stiff and my car comes to a complete stop traffic is going at full speed me and my children could of being in a serious accident and then a few minutes later the car is back to normal. I would really appreciate if it's looked into someone can get hurt.
- Latches/locks/linkages › Doors › Latch
The contact owns a 2012 Nissan Sentra. The contact stated while leaving the ignition on and exiting the vehicle, the doors would lock independently after closing the door. The contact stated she had to leave a window down to be able to manually open the door from the inside. The contact stated she…
The contact owns a 2012 Nissan Sentra. The contact stated while leaving the ignition on and exiting the vehicle, the doors would lock independently after closing the door. The contact stated she had to leave a window down to be able to manually open the door from the inside. The contact stated she had experienced the failure on multiple occasions. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The dealer turned off the safety feature that would lock the doors independently within 10 seconds. The contact stated she continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
- Power train
The contact owns a 2012 Nissan Sentra. The contact stated while driving 30 MPH, the vehicle stalled without warning. The contact drove at a slow speed to an independent mechanic who diagnosed the vehicle with transmission failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 144,000.
- Power train
I was stopped at an intersection. When the light turned green, I pressed the gas pedal, and the car started forward, but it would lunge forward and stop repeatedly, all the way through the intersection until I pulled over and turned the car off. The "slip indicator" light was on when this was…
I was stopped at an intersection. When the light turned green, I pressed the gas pedal, and the car started forward, but it would lunge forward and stop repeatedly, all the way through the intersection until I pulled over and turned the car off. The "slip indicator" light was on when this was happening. The light was not on previously and did not come back on when I restarted the car. I believe the jerking motion was due to the CVT transmission or the Vehicle Dynamic Control system not operating properly,. This was dangerous because I didn't have control of how the car was accelerating. If this had occurred at a faster speed, someone could have easily crashed into me. The problem has only happened once, and has not been inspected by anyone other than me.
- Power train
I was going on a road trip with my sister that should have taken 5 hours and I had enough gas to make it there with no stops. I had gotten an emissions test done a few days prior for registration purposes and the car passed (there were no engine lights present). When we started the drive between…
I was going on a road trip with my sister that should have taken 5 hours and I had enough gas to make it there with no stops. I had gotten an emissions test done a few days prior for registration purposes and the car passed (there were no engine lights present). When we started the drive between Nevada and Arizona, there were many steep inclines and downhill areas. The first few inclines were fine, but about an hour into the trip we were going up a hill and I could not get the car to accelerate past 45mph with the pedal fully to the floor. At first I suspected that I may have made poor use of my momentum, but after cross-checking my RPM gauge, I noticed that the car was not making effort to go over 3000 RPM's. I was very fearful being that the car was barely able to hold 45mph in the 65mph zone and we may not be able to make it over the hill. After suffering through many steep inclines in the middle of nowhere, I was finally able to pull over and turn the car completely off. There were no mechanics within an hour drive in either direction, so I chose to continue. I got back on the highway and the car was behaving normally again. I thought the whole thing was a hoax until it happened again on another bout of uphill stretches. We were trying to find another town to pull over in and hit a thunderstorm at one point. It was absolutely terrifying because we were practically crawling up the hills and unable to hold a constant speed, but it was not safe to pull over because of the weather. We eventually made it through and were able to turn the car off. The problem went away again for a short time and came back a final time on a flat stretch of road. I was unable to accelerate over 70mph. The only problem that I've ever had with the car was that the transmission wasn't changing gears smoothly, and it caused an engine light at one point. I got the engine light checked and it was for the transmission, but the engine light went away soon after and has not come back.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235729RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208948EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192707SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192687SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192661SERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI units offered in Nissan vehicles that use this type of map data. * If the wrong SD Map Data Card is used, the NAVI will display an update screen (Figures 1 and 2, reference only) and will only accept Cancel. * If this screen is displayed, install the correct SD Map Data Card, found in table A on page 2, and the NAVI unit will return to correct operation. See this bulletin for further detail.
- 10192650IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
- 10192638SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192628Nissan is conducting this voluntary service campaign to reprogram the Transmission Control Module (TCM) for the CVT transmission on certain specific 2013 ? 2014 Sentra, 2012 ? 2014 Versa Sedan, and 2014 Versa NOTE vehicles.
- 10192627Nissan is conducting this voluntary service campaign to reprogram the Transmission Control Module (TCM) for the CVT transmission on certain specific 2013 ? 2014 Sentra, 2012 ? 2014 Versa Sedan, and 2014 Versa NOTE vehicles.
- 10192615SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
- 10192605IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
- 10192604IF YOU CONFIRM: The vehicle speed is, or was, reduced by the CVT fail-safe (reduced vehicle speed) after continuous operation under the following conditions: * High RPM and/or high speed driving (4000 RPM or more, and/or 65 MPH or more for 1.0 - 1.5 hrs or more) * Driving in ambient temperature of 96 degrees or higher * Climbing steep or extended hills for 6 miles or more * Whine or rattle type noise occurring during reduced engine performance (vehicle speed decrease) NOTE: Before applying this bulletin if the vehicle has any DTCs, they should be checked and repaired first. ACTION: Install SERVICE KIT-COOLER ASSY. See this bulletin for further details.
Every Nissan Sentra model year
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