2001 Toyota Highlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander › 2001
These records cover every 2001 Toyota Highlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2001 Toyota Highlander. Newest first.
Certain sport utility vehicles have a child protection lock (cpl) system on both of the rear side doors. when an operator of the vehicle closes the door very hard with the cpl lever set to the lock position, there IS a possibility that the lever may contact the body panel, causing the cpl lever to move into the unlock position.
Risk and remedy
Risk
This condition could allow the door to be opened with the inside while the operator believes that the cpl was activated. if the door were opened from the inside while the vehicle was in motion, an occupant could fall out and be injured.
Remedy
Dealers will shorten the cpl lever. owner notification began may 7, 2004. owners should contact toyota at 1-800-331-4331.
On sport utility vehicles, there IS a breather hose that attaches to the nozzle of the on-board refueling vapor recovery (orvr) valve, which IS located on the topside of the fuel tank. the breather hose IS attached with a clamp, whose "tabs" face in the upward direction. when the vehicle was crashed under the new car assessment program (ncap) test (i.e.…
Risk and remedy
Risk
In the worst case, nozzle breakage could result in fuel leakage if the vehicle rolls-over after a high speed frontal crash.
Remedy
Dealers will rotate the specified clamp. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331.
Vehicle description: sport utiity vehicles. the reservoir filler cap of the brake master cylinder may induce a vacuum, introducing some air into the brake master cylinder reservoir. this could cause abnormal brake noise and increased pedal stroke when the brakes are applied.
Risk and remedy
Risk
The increased pedal stroke will lengthen the stopping distance of the vehicle, increasing the risk of a crash.
Remedy
Dealers will bleed the air from the brake lines and replace the reservoir filler cap. owner notification began july 30, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331.
Owner complaints
137 complaints19 involved a crash2 involved a fire11 injuries
What owners report most
Latest complaints
- Tires
My front tires, (from a set of four), have parts of the tread separating from the tire body. The rubber under the missing pieces of tread has a texture like popcorn. The inner surface of the rubber IS shiny and smooth. *Dt it IS not from gouging, force, or abuse to the tires. it IS as if the…
My front tires, (from a set of four), have parts of the tread separating from the tire body. The rubber under the missing pieces of tread has a texture like popcorn. The inner surface of the rubber IS shiny and smooth. *Dt it IS not from gouging, force, or abuse to the tires. it IS as if the manufacturing process used two different batches of rubber that was not incorporated together correctly, and IS now separating from itself. this IS clearly a manufacturing defect and should be recalled immediately! if a tire failure occurs from this defect at speed, it could cause a serious accident, rollover, head-on, serious injury/death. please review his matter as soon as possible. please contact me for pictures of the defect, since the website has no way to upload the pics.*dt*jb *tr
- Structure › Body
Sunroof glass blew off of the vehicle on the highway yesterday. I see numerous reports of this on the internet. was there ever a tsb or recall for this issue from toyota? dangerous and scary, happened in traffic.
- Steering · Structure › Body
I am sole owner of this vehicle since bought it new and well maintain it. dashboard and steering wheel are peeling and gooey. toyota service dealership told me nothing they can do about it and asked me to call toyota. I called and filed a complaint no. 1709121290 with toyota. they told me they had recalls on other models but not this one so it seems this IS not a new issue for them. they don't want to fix it.
- Service brakes · Structure › Body · Vehicle speed control
On 11/17/2015 I hit a parking island in an unlit parking lot. When I tried to stop, my brakes failed. This caused me to lose control of the vehicle and it hit 2 parked cars and a tree. I have lost wages and live in pain every day due to injuries from this accident.
- Visibility/wiper
Driver side visor will not stay up. It droops approximately 60 degrees when lower to block sun.
- Vehicle speed control
TL* the contact owns a 2001 toyota highlander. The contact stated while attempting to park, the vehicle suddenly accelerated independently and crashed into a parked vehicle. The contact shifted the vehicle into reverse and crashed into the rear of a second vehicle. The police was contacted, but a…
TL* the contact owns a 2001 toyota highlander. The contact stated while attempting to park, the vehicle suddenly accelerated independently and crashed into a parked vehicle. The contact shifted the vehicle into reverse and crashed into the rear of a second vehicle. The police was contacted, but a report was not filed. The driver sustained whiplash and neck pains that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 141,980. ma 10/15/2015 *cn
- Structure › Body
Faulty stop lights, after several attempts to repair the stop lights. The problem remains unsolved and keeps coming back on both tail lights. What's wrong toyota?
- Air bags
TL* the contact owns a 2001 toyota highlander. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the spiral cable needed to be replaced; however, the part to do the repair was unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
- Engine
Toyota had a problem with there 4 cylinder engines in camry and highlander with engine mountain threads pulling away for a three or four year period. My car started leaking oil about 90,000 miles when I took in to a dealer he told me about the problem and toyota did not issue a recall. I was told only fix IS a new engine. They also had a problem with the catalytic converter also again no recall. *tr
- Electrical system · Exterior lighting · Service brakes
Wiring problem with passenger side brake light. Kept replacing bulb, then replacing socket, now going to put a whole kit. Toyota neglected to tell me this in the first place, even after several tickets and wasted money on different things telling me it would fix the problem. *tr
- Air bags
Another vehicle crossed the line and I swerved to avoid a head on collision. However point of impact was drivers side door and side to rear. No airbag deployed. *tr
- Visibility
Sunvisor drops down about 30 degrees from the up position or just don't stay all the way down. *tr
- Air bags
Anytime car IS kept outside in temperature below freezing, the airbag light illuminates and stays on after car IS started. It continues to stay on until temperature warms up and car IS subsequently restarted. There are reports of a tsb on this known problem stating the airbag IS non-operable while…
Anytime car IS kept outside in temperature below freezing, the airbag light illuminates and stays on after car IS started. It continues to stay on until temperature warms up and car IS subsequently restarted. There are reports of a tsb on this known problem stating the airbag IS non-operable while light flashes, but toyota has not issued a recall or IS willing to repair under warranty. note: this IS a safety drive ability issue that should be treated as a recall. *tr
- Service brakes
TL* the contact owns a 2001 toyota highlander. The contact stated that while driving approximately 30 mph, the brake pedal had to be applied forcefully in order for the vehicle to respond. The failure recurred numerous times. The contact referenced nhtsa campaign ID number: 01v228000 (service…
TL* the contact owns a 2001 toyota highlander. The contact stated that while driving approximately 30 mph, the brake pedal had to be applied forcefully in order for the vehicle to respond. The failure recurred numerous times. The contact referenced nhtsa campaign ID number: 01v228000 (service brakes, hydraulic) however, the manufacturer informed the contact that the vehicle was previously repaired under the recall. The dealer's records indicated that there was no remedy repair performed. The recall was not honored and the vehicle had not been repaired. The approximate failure mileage was 72,071.
- Visibility/wiper
I have a 2001 highlander. The left visor keeps falling down from the weight of the visor. I was traveling on the highway at 65 mph when the visor fell in front of my eyes,causing me to swerve . This IS a safety issue. there should be a recall on the visor. *tr
- Power train
On wed, 4 sep 2013 at approximately 12:00, I parked my car in the driveway and got out of the car to pick up mail. after picking up the mail, I returned to the car and leaned over the car to retrieve my purse from the passenger seat when my SUV started rolling backwards. my car which was on an…
On wed, 4 sep 2013 at approximately 12:00, I parked my car in the driveway and got out of the car to pick up mail. after picking up the mail, I returned to the car and leaned over the car to retrieve my purse from the passenger seat when my SUV started rolling backwards. my car which was on an incline in my driveway kept rolling backwards. I fell on my back on the concrete driveway and the front tire of my car rolled over my left thigh. the car rolled back and stopped in the middle of the street. My neighbor across the street called 911. *js
- Unknown or other
Driver's side sunshade does not stay up when placed in the up position. Prior to this, it would stay up for an undetermined amount of time and suddenly fall down, hitting the driver's head and blocking the view.
- Engine
I am the original owner of our 2001toyota 3.0 highlander. I also own a 2008 toyota tundra pickup and a 2008 lexus ES 350. Our highlander has been exceptional vehicle. I have performed all the required maintenance on our vehicles since their purchase, oil changes, fluids levels, serpentine and…
I am the original owner of our 2001toyota 3.0 highlander. I also own a 2008 toyota tundra pickup and a 2008 lexus ES 350. Our highlander has been exceptional vehicle. I have performed all the required maintenance on our vehicles since their purchase, oil changes, fluids levels, serpentine and power steering belts replacements, tire rotation, air and fuel filters replacement, wipers, struts, and miscellaneous items. The only service that was performed by technicians was coolant and transmission oil service. on tuesday, december 11, 2012 while my way home from work, I noticed that my check engine light activated. When I got home, I use my obd code reader and obtained the fault code of p1349. It should be noted that my vehicle appeared to be running normally. After reading the possible causes, I took it to a local service center and had an oil change performed. I did this because I had a coupon for an oil change and filter for $14.99. I reset the check engine light and then drove the vehicle work. On the way home, I noticed that my check engine light and my low oil pressure light had activated. As I attempted to make it off the freeway, I noticed that the motor start messing. By the time I got to the off ramp, the engine was emitting loud banging sounds and was struggling. By the time IS able to safely park the vehicle, the motor had ceased. as an original owner, I do not recall ever receiving a notice regarding oil jelly. I am requesting that my motor failure be covered the oil gel settlement. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tr
- Visibility/wiper
TL* the contact owns a 2001 toyota highlander 4X4 limited. While driving approximately 40 mph, the contact opened both rear windows but was unable to close the windows. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the power window regulators for both…
TL* the contact owns a 2001 toyota highlander 4X4 limited. While driving approximately 40 mph, the contact opened both rear windows but was unable to close the windows. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the power window regulators for both rear windows needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 75,000 and the current mileage was 95,839.
- Power train
As my wife was slowing the vehicle to a stop in a parking lot, the vehicle seemed to experience an acceleration on its own. She felt as if the accelerator got stuck so she immediately pressed brake with her left foot and accelerator with the right foot in an effort to 'release' the accelerator…
As my wife was slowing the vehicle to a stop in a parking lot, the vehicle seemed to experience an acceleration on its own. She felt as if the accelerator got stuck so she immediately pressed brake with her left foot and accelerator with the right foot in an effort to 'release' the accelerator pedal. This was a reflex move on her part because it happened so fast. The vehicle hopped over the parking lot curb, landed on the grass and came to a stop. I was standing 50 feet from the car when this happened. The only thing I noticed was a braking sound and when I turned around the car had hopped and was on the grass. We took the car to the local dealership who couldn't find the cause or replicate the problem. They said there's no problem with the car. A month has gone by since the incident and there hasn't been anything unusual with the car since. *tr
- Seat belts
The driver's seat belt IS fraying because it rubs against the slot in the latch. many, many people have complained about this on the internet. I've never had this happen in any other vehicle I've owned over the 50 years I've driven. I have a 1992 camry with almost 200,000 miles on it, and there IS no wear at all on the seat belt. we need a recall! *tr
- Structure › Body · Visibility
The driver's side sun visor suddenly dropped down into my field of view when I hit a bump on a three lane 40 mph paved road at rush hour. I nearly rear-ended the vehicle in front of me during the short time (maybe two seconds) required to react and raise the visor. an online search revealed that…
The driver's side sun visor suddenly dropped down into my field of view when I hit a bump on a three lane 40 mph paved road at rush hour. I nearly rear-ended the vehicle in front of me during the short time (maybe two seconds) required to react and raise the visor. an online search revealed that a replacement visor costs a shocking $791.00, and that many dozens of others were reporting this problem in 2001 - 2009 toyota highlanders. solutions ranged from jury-rigging the visor in the up position to simply removing the visor and using one's hand to block the sun when needed. some of these "solutions" are obviously unsafe, and could easily be avoided if toyota charged a more reasonable price for the replacement visor. replacement can be accomplished by almost anyone with a screwdriver in about 12 minutes. thank you for this opportunity to file a complaint. *Tr
- Power train › Automatic transmission · Vehicle speed control
I was backing out of the garage when the car accelerated. I kept hitting the brake and it finally stopped. I put the car back into drive and it accelerated again. I tried hitting the brake and it wouldn't stop until it hit the garage door. I don't know how fast it was going, but it seemed like it was going at an excessive speed. *kb
- Vehicle speed control
TL* the contact owns a 2001 toyota highlander. The contact stated that while stopped at a stop light, the vehicle suddenly accelerated on its own and crashed into the vehicle stopped in front of the contact. There were no damages to either vehicle. The vehicle was towed to the dealer for diagnostic…
TL* the contact owns a 2001 toyota highlander. The contact stated that while stopped at a stop light, the vehicle suddenly accelerated on its own and crashed into the vehicle stopped in front of the contact. There were no damages to either vehicle. The vehicle was towed to the dealer for diagnostic test, but the manufacturer would not allow a technician to inspect it. The manufacturer stated that they would send an engineer to examine the vehicle. The vehicle was not yet examined or repaired. The approximate failure mileage was 125,000.
- Visibility
This visibility issue IS caused by the sunvisor on the driver side, dropping down from the stowed position unexpectedly and repeatedly blocking the driver's vision. Dealer indicated not a toyota problem and pricing it at $700 + dollars to replace. When driving, the sunvisor had to be moved to the…
This visibility issue IS caused by the sunvisor on the driver side, dropping down from the stowed position unexpectedly and repeatedly blocking the driver's vision. Dealer indicated not a toyota problem and pricing it at $700 + dollars to replace. When driving, the sunvisor had to be moved to the side at all times and back to forward position just to get it out of way to exit vehicle. ended up buying from the dealer a regular visor (not the limited model visor). the new visor cost $80 + dollars. vehicle sold as a limited model, should not have any hazardous/dangerous problems such as this, not addressed without a national recall. very disappointed with the toyota corp. For not accepting these complaints and denying that problem even exists. Nhtsa please take note, and add up all these same visibility issues as showing on your site. Not just this model I bet many same visor issues show up for other toyota models. Thank you! *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10149217TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10143953TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
- 10143927TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
- 10134140Tech Tip: Some customers may experience difficulty programming HomeLink.
- 10134128TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
Every Toyota Highlander model year
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