2004 Toyota Highlander

Recalls

5 recalls name the 2004 Toyota Highlander. Newest first.

• Engine and engine cooling

  Nov 9, 2011NHTSA 11V539000420,326 vehicles

  Toyota IS recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 lexus es330 and rx330; and 2006 lexus rx400h vehicles manufactured from june 1, 2004 through march 31, 2005, equipped with the 1mz-fe or 3mz-fe engine. the amount of adhesive agent applied…

  Risk and remedy

  Risk

  In some cases, the belt for the power steering pump may become detached from the pulley which could result in a loss of power steering and a sudden increase in steering effort, increasing the risk of a crash.

  Remedy

  Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the u.s. Supplier. if so, the dealer will replace the pulley with a new one at no charge. the safety recall IS expected to begin during early january 2012. owners may contact toyota at 1-800-331-4331.

  Full recall details →

• Vehicle speed control › Accelerator pedal

  Feb 24, 2011NHTSA 11V112000769,379 vehicles

  Toyota IS recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. if the forward retention clip used to secure the floor carpet cover, which IS located in front of the center console, IS not installed properly the cover may lean toward the accelerator pedal and interfere with…

  Risk and remedy

  Risk

  If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash.

  Remedy

  Dealers will replace the floor carpet cover with a newly designed one free or charge. the safety recall IS expected to begin during march 2011. owners may contact toyota at 1-800-331-4331.

  Full recall details →

• Service brakes, hydraulic › Foundation components › Master cylinder

  Oct 21, 2010NHTSA 10V499000728,544 vehicles

  Toyota IS recalling certain model year 2005-2006 avalon, model year 2004-2006 highlander, model year 2004-2006 lexus RX, and model year 2006 lexus GS and IS vehicles. brake fluid containing polymers IS used that acts as lubricants for certain brake system components. if replacement brake fluid IS used that does not contain such polymers, or that contains…

  Risk and remedy

  Risk

  A leak of brake fluid could lead to a change in brake pedal feel and overtime a degradation in braking performance increasing the risk of a crash.

  Remedy

  Dealers will replace the seal with a newly designed one. this service will be performed free of charge. the safety recall began on november 15, 2010. owners may contact toyota at 1-800-331-4331 and lexus at 1-800-255-3987.

  Full recall details →

• Vehicle speed control › Accelerator pedal

  Jul 13, 2006NHTSA 06V253000367,594 vehicles

  On certain sport utility and hybrid vehicles, the two retaining clips for the driver's side forward center console can become loose. if both clips separate from the floor carpet cover, the cover may lean toward the accelerator pedal, causing interference with the accelerator pedal rod.

  Risk and remedy

  Risk

  This condition may interfere with the accelerator pedal returning to the idle position increasing the risk of a crash.

  Remedy

  Dealers will replace the two floor carpet cover retaining clips free of charge. the recall began on july 24, 2006, and should be completed by early september 2006. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987.

  Full recall details →

• Latches/locks/linkages › Doors › Latch

  Apr 15, 2004NHTSA 04V181000366,572 vehicles

  Certain sport utility vehicles have a child protection lock (cpl) system on both of the rear side doors. when an operator of the vehicle closes the door very hard with the cpl lever set to the lock position, there IS a possibility that the lever may contact the body panel, causing the cpl lever to move into the unlock position.

  Risk and remedy

  Risk

  This condition could allow the door to be opened with the inside while the operator believes that the cpl was activated. if the door were opened from the inside while the vehicle was in motion, an occupant could fall out and be injured.

  Remedy

  Dealers will shorten the cpl lever. owner notification began may 7, 2004. owners should contact toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Power train60
2. Vehicle speed control40
3. Steering36
4. Visibility21
5. Engine and engine cooling20
6. Electrical system18
7. Service brakes, hydraulic17
8. Engine16
9. Exterior lighting15
10. Electronic stability control (esc)15

Latest complaints

• May 22, 2026TX
  Engine · Steering

  Hello, I am the Buyer of the subject Vehicle, Upon doing my research, I found out several reports stating that The subject vehicle's 2.4L engine has manufacturing defect, that causes Head Bolts to get stripped/melt down in to oil causing Engine failures and Life threating risk in the middle of the road.

• Oct 9, 2024MICrash
  Air bags · Wheels

  My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off

• Feb 16, 2024CA
  Air bags
  The passenger airbag occupancy sensor in my car has stopped sensing a passenger has been stuck on "OFF" for the past 2-6 months (I believe) even when an adult is sitting in the seat. I don't know exactly when this problem began because there was never any warning light or error message which is a…

  The passenger airbag occupancy sensor in my car has stopped sensing a passenger has been stuck on "OFF" for the past 2-6 months (I believe) even when an adult is sitting in the seat. I don't know exactly when this problem began because there was never any warning light or error message which is a massive safety oversight since I could have been in accident with no knowledge that it wasn't working properly. The car is currently at the dealership and they are telling me it's $1300 to replace the sensor and that there is no way to bypass the sensor and just have it "ON" for the safety of my passenger. There is already a recall for this same system in newer Highlanders, but why is there no support for older Highlanders?

• Oct 27, 2023ID190,000 mi
  Structure › Body › Bumpers
  The contact owns a 2004 Toyota Highlander. The contact stated while driving at an undisclosed speed, the front bumper inadvertently detached. The vehicle was taken to an independent mechanic where it was determined that the front lower bumper covers had been attached with mounting tabs and that the…

  The contact owns a 2004 Toyota Highlander. The contact stated while driving at an undisclosed speed, the front bumper inadvertently detached. The vehicle was taken to an independent mechanic where it was determined that the front lower bumper covers had been attached with mounting tabs and that the bumper assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 190,000.

• Jan 4, 2021CO126,000 mi
  Service brakes
  TL* the contact owns a 2004 toyota highlander. The contact stated that while operating the vehicle and pressing to brake pedal, the pedal failed to return to the idle position. The vehicle stability control message displayed on the instrument panel and the vehicle failed to exceed 40 mph. The…

  TL* the contact owns a 2004 toyota highlander. The contact stated that while operating the vehicle and pressing to brake pedal, the pedal failed to return to the idle position. The vehicle stability control message displayed on the instrument panel and the vehicle failed to exceed 40 mph. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then driven to the local dealer groove toyota located at 5460 s broadway, englewood, co 80113 however, the cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 126,000.

• Sep 14, 2020CA250,000 miCrash1 injury
  Electronic stability control (esc) · Steering · Vehicle speed control
  While traveling through a highway construction zone my car suddenly became hard to steer, and my speed became greater, tried to (break) decelerate the car began sliding out of control-plowing into the road construction barriers part lodged in front passenger windshield. The car went through the…

  While traveling through a highway construction zone my car suddenly became hard to steer, and my speed became greater, tried to (break) decelerate the car began sliding out of control-plowing into the road construction barriers part lodged in front passenger windshield. The car went through the ditch became airborne through a rod iron fence shattered the rear second-row right side window spun out , and came to rest just feet from the some pileings. this IS the information of my daughter whom IS an out of state college senior and very shaken up from this ordeal, this her statement to the best of my knowledge. possibly the placement of the 🚧 could have been a contributor, and the uncontrollable acceleration. Vehicle was bought used a year ago. Can you help up learn why?

• Nov 26, 2018LA170,000 miCrash1 injury
  Vehicle speed control
  TL* the contact owns a 2004 toyota highlander. While driving various low speeds, the vehicle accelerated rapidly without warning. Upon applying minimal pressure to the accelerator pedal, the accelerator pedal became stuck and the contact's vehicle crashed into another vehicle, a dumpster, and…

  TL* the contact owns a 2004 toyota highlander. While driving various low speeds, the vehicle accelerated rapidly without warning. Upon applying minimal pressure to the accelerator pedal, the accelerator pedal became stuck and the contact's vehicle crashed into another vehicle, a dumpster, and almost struck a group of children before coming to a stop. In an attempt to stop the vehicle, pressure was applied to the accelerator pedal and then the brake pedal. The vehicle finally stopped and was turned off. The vehicle was able to be driven to the contact's residence. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained severe pain to the neck and back, which required medical attention. A dealer and the manufacturer were not made aware of the crash. The vehicle was subject to nhtsa campaign number: 11v112000 (vehicle speed control). The failure mileage was 170,000.

• Sep 8, 2017MA150,000 mi
  Seat belts
  TL* the contact owns a 2004 toyota highlander. The contact stated that the front driver's side seat belt assembly malfunctioned and the fabric material strap became frayed and shredded at the buckle location. The cause of the failure was not diagnosed. The vehicle was not repaired. The local dealer…

  TL* the contact owns a 2004 toyota highlander. The contact stated that the front driver's side seat belt assembly malfunctioned and the fabric material strap became frayed and shredded at the buckle location. The cause of the failure was not diagnosed. The vehicle was not repaired. The local dealer (atlantic toyota in lynn, massachusetts) and manufacturer were notified, but no assistance was offered. The failure mileage was 150,000. *js

• Jul 11, 2017CA68,000 mi
  Unknown or other

  The transfer case IS leaking after only 68000 miles. the leaking oil drops over the heated exhaust pipe which causes fume in the cabin through air condition and fan

• Apr 7, 2017TX157,489 mi
  Electronic stability control (esc) · Service brakes · Traction control system
  TL* the contact owns a 2004 toyota highlander. While driving various speeds, while depressing the brake pedal, the pedal traveled to the floor. The traction control, check engine, vsc, and brake indicators illuminated. The vehicle was serviced per nhtsa campaign number: 10v499000 (service brakes)…

  TL* the contact owns a 2004 toyota highlander. While driving various speeds, while depressing the brake pedal, the pedal traveled to the floor. The traction control, check engine, vsc, and brake indicators illuminated. The vehicle was serviced per nhtsa campaign number: 10v499000 (service brakes), but the remedy failed to repair the vehicle. The contact observed brake fluid leaking from the vehicle. The manufacturer was made aware of the failure. The failure mileage was 157,489.

• Feb 12, 2017CA35 mi
  Engine
  My trac off lights, engine and oil light came on when I was driving to work. I work far from home so I took it to the valvoline near my job to check the oil. I didn't want to drive my car home if there was no oil. They checked the oil, underneath my car and said everythingwas fine and to take to…

  My trac off lights, engine and oil light came on when I was driving to work. I work far from home so I took it to the valvoline near my job to check the oil. I didn't want to drive my car home if there was no oil. They checked the oil, underneath my car and said everythingwas fine and to take to my mechanic to check the engine. I took it to my mechanic who kept it for 4 days and said its the oil sluge and he was trying to save the engine. My mechanic said they had a lexus in the week before with the same problem. I checked online and found out there was recall for this problem in 2002, and toyota only contactedthe original owners not all people who had registered cars. I bought this second hand through car max in 2010 and this should have been corrected then. My car has 145,000.00.

• Sep 13, 2016OR
  Engine

  The outer ring of the crank shaft pulley has pulled away from the inner ring causing damage to all system and can affect steering. This already has a recall for my make, model and year, but not for my vin number. it seems strange that this exact same thing that has the recall affects my car, but repair IS not covered. should recall be expanded to include other vin numbers??

• Jul 13, 2016CA75,222 mi
  Electrical system

  The passenger side in the rear windows are defective. They will not power up or down the windows in the back of SUV. Also the front passenger side IS now not operating up or down. The power window parts have failed two years ago, and now it's happening again. This 2004 should be included in the other recalls on newer models.

• Jul 7, 2016CT123,000 mi
  Steering
  TL* the contact owns a 2004 toyota highlander. While driving various speeds, the vehicle required greater effort to steer. While steering the vehicle, there was an abnormal noise. The vehicle was taken to an independent mechanic were it was diagnosed that the steering intermediate staff assembly…

  TL* the contact owns a 2004 toyota highlander. While driving various speeds, the vehicle required greater effort to steer. While steering the vehicle, there was an abnormal noise. The vehicle was taken to an independent mechanic were it was diagnosed that the steering intermediate staff assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.

• Jun 2, 2016LA192,000 mi
  Air bags
  This has been going on for two days now. There IS a buzzing like something IS malfunctioning on my passenger side coming from the dash I brought the vehicle to pep boys and they said that my air bag IS malfunctioning. IS result of this my job won't let me drive patients because of the danger. This…

  This has been going on for two days now. There IS a buzzing like something IS malfunctioning on my passenger side coming from the dash I brought the vehicle to pep boys and they said that my air bag IS malfunctioning. IS result of this my job won't let me drive patients because of the danger. This really needs to be fixed. I know for a fact it's the airbag because toyota told when I brought it there because pep boys told go to the dealership for them to confirm and it was!. This happens in motion and a little while in motion. When it IS humid outside the buzzing IS even worser to where the side panel vy drivers left leg vibrate.

• Apr 25, 2016GACrash1 injury
  Vehicle speed control
  TL* the contact owned a 2004 toyota highlander. While driving 20 mph and making a right turn, the vehicle accelerated to approximately 75 mph. The vehicle crashed into an oak tree. The contact was knocked unconscious and taken to the hospital. The contact sustained knee, back, shoulder, and chest…

  TL* the contact owned a 2004 toyota highlander. While driving 20 mph and making a right turn, the vehicle accelerated to approximately 75 mph. The vehicle crashed into an oak tree. The contact was knocked unconscious and taken to the hospital. The contact sustained knee, back, shoulder, and chest injuries that required medical attention. The air bags deployed. A police report was filed. The vehicle was towed and later deemed destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown. *tr

• Apr 10, 2016CA110,000 mi
  Electronic stability control (esc)

  I was driving about 15 mph on a city streetand the vsc indicator light came on and the vehicle started breaking on its own. a loud scrapping sound was heard. It was about 70degrees and sunny and the car thought I was going down a slippery slope. I stopped the vehicle. Every time I got above 8-10 mph the light would come on and the care would start breaking becoming unable to drive.

• Mar 29, 2016NM143,000 mi
  Electronic stability control (esc)
  In feb 2005 while doing about 30 mph the vsc light came on and started braking, on it's own, to the right making it almost impossible to drive. the next morning the car was towed to the toyota dealer. the car displayed no codes and they said that they had calibrated the steering angle sensor. we…

  In feb 2005 while doing about 30 mph the vsc light came on and started braking, on it's own, to the right making it almost impossible to drive. the next morning the car was towed to the toyota dealer. the car displayed no codes and they said that they had calibrated the steering angle sensor. we had no further problems until mar 24, 2016. this time the vsc indicator came on at about 40 mph. if I slowed down to about 20 mph the indicator would go off. we were able to drive the car home but the car braked, on it's own, several times. we have an appointment with the toyota dealer. I'm afraid that the expense to repair it may come close to what the car IS worth. nhtsa needs to wake up and investigate this issue. it's been going on for a long time. this problem could result in a serious accident if it occurrs at highway speeds. I can't imagine what would happen if the car brakes on it's own at 75 mph.

• Jan 21, 2016CA163,000 miCrash3 injuries45 deaths
  Air bags
  Car in motion @45 miles an hour at 8AM 12/29/14. Driver lost consciousness due to medical event, which resulted in auto running off road after hitting curb and sidewalk, then hitting a roadside fence at an estimated 45 mph. The car then rolled and landed on roof. Driver was seat-belted. None of…

  Car in motion @45 miles an hour at 8AM 12/29/14. Driver lost consciousness due to medical event, which resulted in auto running off road after hitting curb and sidewalk, then hitting a roadside fence at an estimated 45 mph. The car then rolled and landed on roof. Driver was seat-belted. None of the airbags deployed during the collision. Driver suffered trauma to head and other injuries. Car was rated by insurer as completely totaled.

• Dec 4, 2015FL118,000 mi
  Visibility/wiper

  Heat doesn't work and a/c intermittently blows cold or hot. windshield and windows will fog up in bad weather and without heat I can't defog them forcing me to pull over and manually wipe the fog off every few minutes.

• Nov 8, 2015CA95,000 mi
  Electronic stability control (esc)

  Traction control came on during normal driving

• Sep 26, 2015CA150,000 mi
  Engine
  We have a vehicle with a 2.4liter/4 cylinger engine that IS loosing oil at a rate of 1QRT per 1000 miles and now there IS a coolant leak coming from the gasket seal between the engine block and head. There IS no guage that tells you how much oil IS missing until it's too late and the engine starts…

  We have a vehicle with a 2.4liter/4 cylinger engine that IS loosing oil at a rate of 1QRT per 1000 miles and now there IS a coolant leak coming from the gasket seal between the engine block and head. There IS no guage that tells you how much oil IS missing until it's too late and the engine starts to over heat. both the oil and coolant IS leaking on roads, parking lots and driveways, what we have found IS that the bolts that are nearest the leak are stripped, they either stripped in assembly or flailed do to overheating of the block do to the engine block not having sufficient cooling because of a heavy foam pad that restricts air floe around the engine causing the head to flex and leak at the gasket seal based on online complaints there are hundreds, if not thousands of owners with this same problem. seems that some of these engines are having success by drilling, tapping and inserting new coils into the aluminum block, which may or may not be a permanent solution. it seems that toyota IS aware of the problem and refuses to repair the damage. the most common suggested repair IS to replace the motor and we assume that they problem will happen again since they have redesigned the problem.. replacement IS at the owners cost for materials and labor at approx $6,000-$8,000.

• Sep 15, 2015IL98,000 mi
  Tires › Tread/belt
  TL* the contact owns a 2004 toyota highlander equipped with michelin ltx M/S2 tires, size: p225/75/r16 (na). While driving 55 mph, the contact heard an abnormal noise coming from the rear of the vehicle. In addition, the rear of the vehicle began to shake. Upon inspection, the contact noticed that…

  TL* the contact owns a 2004 toyota highlander equipped with michelin ltx M/S2 tires, size: p225/75/r16 (na). While driving 55 mph, the contact heard an abnormal noise coming from the rear of the vehicle. In addition, the rear of the vehicle began to shake. Upon inspection, the contact noticed that the rear passenger side tire blew out and the thread separated from the belt. The vehicle was not diagnosed or repaired. The tire was not replaced. The manufacturer was not notified of the failure. The vehicle failure mileage was 98,000 and the tire failure mileage was 20,000.

• Aug 11, 2015MN140,000 mi
  Seats
  Began driving vehicle a week ago, used to be my wife's vehicle. I noticed a squeak in the driver's seat, and noticed it wiggled. I examined the mounting bolts, and all 4 seat bolts were loose, not even finger tight. The only service performed anywhere near the seat was recall work on the floor mat…

  Began driving vehicle a week ago, used to be my wife's vehicle. I noticed a squeak in the driver's seat, and noticed it wiggled. I examined the mounting bolts, and all 4 seat bolts were loose, not even finger tight. The only service performed anywhere near the seat was recall work on the floor mat retaining clip and a seal in the brake master cylinder, both recalls were done simultaneously at rudy luther toyota, 8805 wayzata blvd, golden valley, mn 55426. Recall work was done a couple years ago. I tightened the bolts with my own tools. Passenger seat bolts were tight.

• May 27, 2015MA127,243 miCrash
  Structure › Body · Unknown or other · Visibility/wiper

  Gas station did not close hood completely and it blew open while trying to enter the highway at just over 40 miles per hour.the secondary safety catch did not hold or work ! The hood blew open and shattered the windshield and bent the hood up into the roof.the tops of the fenders near the hinges were also ripped up.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Unintended and Uncontrolled Acceleration

  RQ10003Opened Feb 16, 2010Closed Mar 1, 2011Recall 11V115000
  On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested…

  On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
• 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
• 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
• 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10197476Replacement vin plates.
• 10197473Product general information.
• 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10182983TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
• 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
• 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10172843OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.
• 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
• 10168537TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
• 10155247TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
• 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
• 10150015TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Every Toyota Highlander model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.