2003 Toyota Highlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander › 2003
These records cover every 2003 Toyota Highlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2003 Toyota Highlander. Newest first.
Certain sport utility vehicles have a child protection lock (cpl) system on both of the rear side doors. when an operator of the vehicle closes the door very hard with the cpl lever set to the lock position, there IS a possibility that the lever may contact the body panel, causing the cpl lever to move into the unlock position.
Risk and remedy
Risk
This condition could allow the door to be opened with the inside while the operator believes that the cpl was activated. if the door were opened from the inside while the vehicle was in motion, an occupant could fall out and be injured.
Remedy
Dealers will shorten the cpl lever. owner notification began may 7, 2004. owners should contact toyota at 1-800-331-4331.
On certain sport utility vehicles equipped with five factory alloy wheels (model 6934 and 6936), with factory llat, and with port installed WR4, four alloy wheel upgrade processed at the jacksonville, florida port and distributed by southeast toyota distributors in the states of alabama, florida, georgia, north and south carolina, when the vehicles were…
Risk and remedy
Risk
If the spare tire/wheel IS installed on the vehicle using the wheel nuts provided for the upgrade alloy wheel, damage to the wheel could result and could eventually lead to a loose wheel.
Remedy
Owners will be provided with different style lug nuts, a warning label for the spare re/alloy wheel, and an owner's manual addendum.
Owner complaints
258 complaints33 involved a crash1 involved a fire11 injuries
What owners report most
Latest complaints
- Engine · Forward collision avoidance › Adaptive cruise control
Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was…
Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.
- Unknown or other
The hood latch cable inside the vehicle when pulled did not allow the hood to open now the secondary hood latch is stuck in the closed position and will not release..I have to use a strap from wheel opening to wheel opening to keep my hood secure so when I am driving my hood won't open at high speeds
- Unknown or other
Passenger window has had to be fixed multiple times. Comes off the track and will not close. Have had interior damage because of it
- Engine
2003 toyota highlander 4 cyl. Service bulliton from them #310436. head bolts coming undone inside motor causing catastrophic failure of motor. bolts not holding down mfgr knows about this. Was a manufacturing process that did not work. On carcomplaints.com this IS a rampant problem reported.…
2003 toyota highlander 4 cyl. Service bulliton from them #310436. head bolts coming undone inside motor causing catastrophic failure of motor. bolts not holding down mfgr knows about this. Was a manufacturing process that did not work. On carcomplaints.com this IS a rampant problem reported. Reads almost like a play book on how the motor overheats and fails, told headgasket, after opening up the motor it IS found that the head bolts backed out. toyota IS normally a great car. I still owe money on this car and toyota IS basically not taking care of their customers and leaving us out to dry. please issue a recall on this. vehicle was driving and quickly overheated. This happened twice in a short distance. Easily can leave one stranded. No steam out the tailpipe and water gushed out side of motor. dealer left motor apart when I went to pick it up after being dragged about. They promised to fix it at first as they dug into the motor they backed out of their word.
- Air bags
Head on collision air bags did not deploy speeds 25-40 mph
- Structure › Body · Unknown or other
Paint seal delamination
- Air bags
I was in motion when we hit a cow going 45mph that jumped out at my husband and I my air bags did not deploy the car IS totaled was city street
- Steering · Wheels
TL* the contact owns a 2003 toyota highlander. While driving 40 mph on ice, the power steering seized and the rear driver's side wheel locked up. As a result, the vehicle spun out and crashed into a snow mound. The air bags did not deploy. There were no injuries. A police report was filed. The…
TL* the contact owns a 2003 toyota highlander. While driving 40 mph on ice, the power steering seized and the rear driver's side wheel locked up. As a result, the vehicle spun out and crashed into a snow mound. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle was towed to the contact's home. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 200,000.
- Suspension
Rear forward control arm broke in half under normal driving. This IS a hollow shaft, which seems inadequate, and creates a danger of loss of rear axel and or wheel.
- Vehicle speed control
TL* the contact owns a 2003 toyota highlander. While driving 20 mph, the vehicle unintentionally accelerated at high speeds without warning. The contact was able to bring the vehicle to a complete stop and turn off the engine. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 185,000.
- Exterior lighting › Headlights · Visibility/wiper
The headlight lenses are completely fogged and impairs driving after dusk. this IS a safety issue and a recall should be issued
- Engine
Head bolts stripped in engine , 66K miles - coolant loss - all mechanics prefer to swap engine - toyota service shop by me quoted me 5,000 for an engine and 1 year warranty. The car IS worth 8,000 tops. Heartbroken by this - will have to find a way to make repairs on my own and hope to drive again.
- Air bags
TL* the contact owns a 2003 toyota highlander. While driving various speeds, the contact felt lightheaded and crashed into a light pole. The air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was…
TL* the contact owns a 2003 toyota highlander. While driving various speeds, the contact felt lightheaded and crashed into a light pole. The air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was later taken to an insurance lot where the vehicle was repaired for the body damage. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired for the air bag failure. The manufacturer was not contacted. The approximate failure mileage was 40,000.
- Exterior lighting · Seat belts
Seat belt on drivers side IS fraying on the edges. spoke to other toyota highlander owners and they are experiencing the same problem. contacted the dealership where we purchased the vehicle and they said we would have to pay for a new seatbelt and installation cost. I contacted a few other…
Seat belt on drivers side IS fraying on the edges. spoke to other toyota highlander owners and they are experiencing the same problem. contacted the dealership where we purchased the vehicle and they said we would have to pay for a new seatbelt and installation cost. I contacted a few other manufacturers and was told that due to this being a safety issue they would replace at no cost to the consumer. the seatbelt IS not meant to wear out and they said that it was a manufacturer defect that should be addressed. the second issue has to do with the brake lights. replaced bulbs, fuses and checked wiring no problems yet the brake light do not work. toyota's IS aware of the issue and states that the consumer can pay $400 to have it checked and it still does not work.
- Power train
"Takata recall" transmission slips in reverse surge in reverse after slip
- Unknown or other
Driver side visor IS loose and drops down during driving , obstructing view. IS not save during driving , visir can not hold position up
- Electrical system
Check engine light keeps reporting an issue and despite takata recall - spending thousands of dollars on coded repairs, the light comes back on. I have spent numerous dollars to replace cat converter, 2 sets of injectors, fuel pump, on and on......within 2 days, the light IS back on. I saw a…
Check engine light keeps reporting an issue and despite takata recall - spending thousands of dollars on coded repairs, the light comes back on. I have spent numerous dollars to replace cat converter, 2 sets of injectors, fuel pump, on and on......within 2 days, the light IS back on. I saw a service campaign release 12/6/2006, but my 4 cylinder highlander vin does not show up on your list. next would be a class action suit for lost monies?
- Air bags · Service brakes · Vehicle speed control
TL* the contact owned a 2003 toyota highlander. While the vehicle was in reverse, it accelerated independently. The contact stated that the brake pedal was depressed, but failed to effectively slow down the vehicle. The gear shifter button was pushed into drive and the vehicle sped forward and…
TL* the contact owned a 2003 toyota highlander. While the vehicle was in reverse, it accelerated independently. The contact stated that the brake pedal was depressed, but failed to effectively slow down the vehicle. The gear shifter button was pushed into drive and the vehicle sped forward and crashed into a tree. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic. The failure recurred twice prior to the crash. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. The vehicle was destroyed. *js
- Air bags · Structure › Body
During a wreck airbags did not deploy when I hit an unmarked utility pole in the roadway of a parking lot exit.
- Unknown or other
Driver side sun visor falls from the up position down into the sight path directly in front of the drivers face blocking the view of the road through the windshield. This IS due to the tension / resistance to keep it in an up position against the headliner diminishing over time. Occurs repeatedly without warning from road turbulence / bumps. Same issue in the toyota camry which has been recalled.
- Vehicle speed control
Saturday june 18 2016 at 6:40 a.m. Driving on tully road in my 2003 toyota highlander. my speed was 35 miles per hour when the car suddenly accelerated at a high rate of speed. I applied my brakes to slow down the highlander this had no effect on slowing down the highlander. the brakes went…
Saturday june 18 2016 at 6:40 a.m. Driving on tully road in my 2003 toyota highlander. my speed was 35 miles per hour when the car suddenly accelerated at a high rate of speed. I applied my brakes to slow down the highlander this had no effect on slowing down the highlander. the brakes went into anti locking mode the wheels started to pulsate. while this was happening my foot was not on the accelerator , but on the brakes. the highlander was not slowing down but increasing speed. I down shifted into a lower gear, the engine raced at a high rpms. I then put the car in neutral the rpms still racing at a high rate. I then applied the brakes again to slow down. the highlander started to slow down I then turned off the engine and then came to a stop. I waited for a minute and started the car the engine raced at a high rpms as if my foot was pushed all the way down on the accelerator, but my foot was not on the gas pedal. I waited again a few minutes to start the highlander , the same high rpms happening again. a few minutes later I tried again to start the highlander and this time the highlander idled normal. I turned the highlander around and went home which was half a mile away. the total distance of uncontrolled acceleration was in my estimation over 1,000 yards. I had to highlander towed to stevens creek toyota where it remains now june 27 2016.
- Engine · Service brakes
I have been the owner of my 2003 toyota highlander, for almost 8 years. I got it in nov.2008 at around the 69,000 mark. Since then, I have made sure that my car/baby has had the works in care, to keep the quality and value of the vehicle up. This would include:oil changes, new brakes, new tires…
I have been the owner of my 2003 toyota highlander, for almost 8 years. I got it in nov.2008 at around the 69,000 mark. Since then, I have made sure that my car/baby has had the works in care, to keep the quality and value of the vehicle up. This would include:oil changes, new brakes, new tires, repairs of belts/filters etc, hoses, tune ups, great gas and car washes/body care. Most of this has been done by the dealership here in culver city ca. I've depended on them to tell me what was good/bad about my car and trusted them in doing so. I also made sure to do the repairs they suggested. Sometimes however they said it was fine, but would come to find out, I did have issues. This made me wonder if toyota was trustworthy/doing their jobs right and now I feel the same lack of trust in my cars performance /current state. I can say I have only put 50,000 miles or so on my car in the last 8 years, and I know toyotas can/should last until 250,000 or so, without major issues. However since 2015 I have dealt, with one thing after the next with the car. Most recently this past weekend where my engine completely blew. How could a engine blow out on such a well maintained car? Well after reviewing other complaints online, it seems this year and model has this problem often, once they reach around 110,000 mark or so. Why? It seems to be a faulty engine /something that should definitely be recalled. We as consumers shouldn't have to spend thousands on a car, thousands to keep it in great condition and then thousands when are engines fail and this has been reported. Other may simply think there IS no hope and don't bother. But I am bothered, because now I am without a car. I don't have the funds for this repair. I have a young child and when I bought this car, thought it would last. I also have had problems with braking/cars pedal going into the floor! This IS unacceptable!! Help!!
- Vehicle speed control
Pulling into a parking space at kaiser hospital as I hit the brake the car unexpectedly accelerated. The car sped forward while my foot was still on the brake. I hit a tree causing damage to the left front area of the car (lights, fender, bumper) had car repaired. At the time I thought that I had…
Pulling into a parking space at kaiser hospital as I hit the brake the car unexpectedly accelerated. The car sped forward while my foot was still on the brake. I hit a tree causing damage to the left front area of the car (lights, fender, bumper) had car repaired. At the time I thought that I had accidentally hit the gas pedal;however, one month later while approaching an intersection, as I stopped, the same thing happened. Luckily no car or pedestrian was in the intersection. I was able to stop the car by shifting into park. Took the car to my mechanic. He was unable to replicate the problem. Since this unexpected acceleration occurred in the same way (coming to a stop with foot on brake and gear-shift in drive) , in a five week period, it could be a transmission or accelerater problem. I no longer feel confident driving the car and consider it unsafe.
- Vehicle speed control
TL* the contact owned a 2003 toyota highlander. The contact stated that while the brake pedal was depressed, the vehicle accelerated rapidly without warning causing a crash. The contact sustained injuries to her left foot. Medical attention was required. A police report was filed. The vehicle was towed and deemed destroyed. The manufacturer was not made aware of the failure. The failure mileage was 51,082.
- Structure › Body
Was pulling into a parking space in a strip mall, about 10 feet before the parking block the car suddenly accelerated. I was able to turn the wheel hard to the left and hit the brakes to avoid the building. I did hit the awning supports and caused the awning to sag. was able to finally stop the car and got out safely. the car later was totaled by the insurance company.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
- 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10149217TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10143953TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
- 10143927TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
Every Toyota Highlander model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.