2009 Toyota Highlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander › 2009
These records cover every 2009 Toyota Highlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2009 Toyota Highlander. Newest first.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010…
Risk and remedy
Risk
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window…
Risk and remedy
Risk
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion…
Risk and remedy
Risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a…
Risk and remedy
Risk
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…
Risk and remedy
Risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Gulf states toyota IS recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
This does not meet the standard requirements.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300.
Southeast toyota IS recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-800-301-6859.
Toyota IS recalling certain model year 2008-2010 highlander, model year 2009-2010 corolla, venza and matrix passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. this recall IS an expansion of a campaign of 3.8 million other toyota vehicles announced…
Risk and remedy
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota will modify or replace the accelerator pedals on the subject vehicles. Floor surface modifications are also being considered and will be included for any model for which it IS deemed appropriate. Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair. As replacement parts with the same shape as the modified pedal become available, they will be made available to the dealers for the repair. Customers who have had the pedal reshape remedy completed will have the opportunity to receive a new pedal if they desire, after replacement pedals become available. in addition, toyota will replace any toyota all-weather floor mat in a subject vehicle with a newly designed mat, free of charge. For those customers who have the previous design all-weather floor mat but do not need or want the newly designed all-weather floor mat, toyota will recover the previous design all-weather floor mat and reimburse its price. the safety recall began march 30, 2010. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
Risk and remedy
Risk
Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall began on august 18, 2009. owners may contact toyota at 1-888-270-9371.
Owner complaints
134 complaints6 involved a crash5 involved a fire9 injuries
What owners report most
Latest complaints
- Service brakes, hydraulic · Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Abs warning light
The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal, loud clunking sound. The ABS, the parking brake, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where…
The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal, loud clunking sound. The ABS, the parking brake, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake actuator assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 137,000.
- Service brakes
1. Component/System that Failed: The component that has malfunctioned is the ABS actuator, which affects the vehicle’s anti-lock braking system. The issue has been diagnosed and confirmed by two independent repair shops. The vehicle is available for inspection upon request. 2. Safety Risk: This…
1. Component/System that Failed: The component that has malfunctioned is the ABS actuator, which affects the vehicle’s anti-lock braking system. The issue has been diagnosed and confirmed by two independent repair shops. The vehicle is available for inspection upon request. 2. Safety Risk: This issue has placed my safety—and the safety of others—at serious risk. There have been multiple situations where I feared I would be unable to stop in time, especially during sudden stops at red lights, heavy traffic braking, and even a brake check from an aggressive driver. The brakes feel inconsistent and make loud noises during hard braking. I transport my child in this vehicle regularly, and the fear of losing braking ability in an emergency is deeply unsettling. 3. Confirmation of Problem: Yes, the problem has been confirmed by two independent service centers, both of which diagnosed the issue as a known ABS actuator failure. They informed me that this is tied to a Toyota Customer Service Bulletin and recommended I contact the manufacturer for further assistance. 4. Inspection by Others: I contacted Toyota directly through their national customer service line and also visited a Toyota dealership in Dover, Delaware. Both confirmed that my vehicle was outside the coverage range of the CSP due to the 10-year limitation and refused assistance. I do not believe this is fair since the extension was granted right before Covid, which shut down the ability to get vehicles serviced for almost 2 years! This is unfair and needs to become a full recall. 5. Warning Signs and Timing: The warning indicators for the issue—the ABS light and VSC (Vehicle Stability Control) light—first appeared approximately two months after I purchased the vehicle in August 2024. Along with the warning lights, though my braking ability has severely declined recently. I would like Toyota to either help me get my vehicle safe or make this a real recall so that you don't risk loss of life over brakes.
- Air bags · Forward collision avoidance › Automatic emergency braking
My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I would have to take it to a Toyato dealer. Also, my emergency brake is all the way to the floor and it has never released. It will not release at all. It has been that way ever since I bought the vehicle.
- Service brakes
the ABS pump and actuator on this vehicle have failed. The warning lights on dash indicate ABS, BRAKE, TRACTION CONTROL, and (!). Toyota knows that the actuator on over one hundred thousand vehicles has an internal leakage (which can not be seen on visual inspection). I have requested Toyota to repair and replace this manufacturing malady and Toyota has declined any assistance.
- Tires
245/55R19 is the tire size. I went to have my tires balanced and aligned on [XXX] at a local shop, Arrow. Alignment here in Eau Claire, WI. They advised me that the ply in all 4 tires was separating and that is why the ride was so rough. Presently I’m scheduled to have them all replaced to the…
245/55R19 is the tire size. I went to have my tires balanced and aligned on [XXX] at a local shop, Arrow. Alignment here in Eau Claire, WI. They advised me that the ply in all 4 tires was separating and that is why the ride was so rough. Presently I’m scheduled to have them all replaced to the tune of $1,034 and change this Friday, [XXX] at arrow alignment because although the tread - confirmed at a dealership to still be good - the tires themselves seem to have some sort of defect in them causing them all to have the ply separating. I’ll have them check the spare this Friday as well to ensure that is not also experiencing ply separation and if it is have that replaced as well. Fortunately this didn’t cause a horrid accident, but I’ve been driving on these at high speeds assuming I just had to get them aligned and balanced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
Brakes failed at a low rate of speed despite pumping them and pushing the petal all the way to the floor. Several witnesses in the car support this narrative. Vehicle ended up slowly rolling into the car in front of us. Minimal damage to both. Took it in to the dealership and they said the brakes appear fine.
- Visibility
The contact owns a 2009 Toyota Highlander. The contact stated that the power window master switch inoperable. The contact referenced NHTSA Campaign Number: 15V689000 (Visibility). There were no warnings lights illuminated. The vehicle was taken to dealer. The dealer stated that the power window…
The contact owns a 2009 Toyota Highlander. The contact stated that the power window master switch inoperable. The contact referenced NHTSA Campaign Number: 15V689000 (Visibility). There were no warnings lights illuminated. The vehicle was taken to dealer. The dealer stated that the power window master switch needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 127,000.
- Service brakes
2009 Toyota Highlander Hybrid; mileage 97,849. While driving a red BRAKE alert showed up along with an ABS light, traction symbol and an encircled exclamation mark. This malfunction (which I now see is a known safety issue) shut down my regular braking system and I had to use the emergency brake…
2009 Toyota Highlander Hybrid; mileage 97,849. While driving a red BRAKE alert showed up along with an ABS light, traction symbol and an encircled exclamation mark. This malfunction (which I now see is a known safety issue) shut down my regular braking system and I had to use the emergency brake to stop. A message appeared telling me to pull over to a safe spot and contact my dealer. A shrill high pitched sound also went off. How can a faulty designed ABS module that blocks the braking system from working when it fails not be under a safety recall - just an expired Safety Bulletin? I was fortunate to think to use my emergency brake to stop to avoid an accident and injury to myself and/or others. Vehicle was towed to Gates Toyota, South Bend, IN. if you wish to contact them regarding codes & costly repair bill expenses. I have a call in to the Toyota Headquarters Resolution Team and am waiting for them to contact me back on my case.
- Service brakes
Similar to what many other complainants have stated, the ABS has apparently failed. There are clunking noises and warning messages to pull over and not drive the vehicle. This is a known issue on these vehicles and Toyota did a very short recall that expired in 2020. The recall required that your…
Similar to what many other complainants have stated, the ABS has apparently failed. There are clunking noises and warning messages to pull over and not drive the vehicle. This is a known issue on these vehicles and Toyota did a very short recall that expired in 2020. The recall required that your vehicle was experiencing the problem at that moment, so everyone who has this issue after 2020 gets a $3k repair bill or an unsafe vehicle.
- Service brakes
Going down a hill with my family the suv was traveling at a speed of 65mph when suddenly another vehicle jump into my lane so i tried to brake with a fast push on the brake pedal but not too hard so i would stop the suv completely for the cars that were traveling behind so the suv made a weird…
Going down a hill with my family the suv was traveling at a speed of 65mph when suddenly another vehicle jump into my lane so i tried to brake with a fast push on the brake pedal but not too hard so i would stop the suv completely for the cars that were traveling behind so the suv made a weird noise and the lights on dash from the abs,service brake and other warning lights went on and the most scary thing is that from that moment the suv didnt respond safely to the road it was really hard for me to control it and there times that it didnt braked safely when it required to do so..i havent take the truck to a dealer but am about to do so i have the appointment for 05/06/2023 btw my suv is a 2009 toyota highlander hybrid and the suv hasnt being driven by anybody since then so i hope the authorities take matter on this situations thanks
- Service brakes
The brake warning light has come on, including the abs, anti skid , and the triangle warning light. The OBD 2 scanner is indicating code C1253. This indicates brake actuator, & or brake booster. This a known problem for Toyota hybrid highlanders from 2008 to 2011. Toyota knows there is a problem…
The brake warning light has come on, including the abs, anti skid , and the triangle warning light. The OBD 2 scanner is indicating code C1253. This indicates brake actuator, & or brake booster. This a known problem for Toyota hybrid highlanders from 2008 to 2011. Toyota knows there is a problem, has a posted a customer service bulletin (CZN), but expired 2020. (This doesn't mean the part still can't fail.)The local dealer, and the Toyota home office refuses to step in with any help. If this was a known problem by Toyota, why isn't there a recall? If I'm driving the car and have an accident, from this part failure, is Toyota liable, since this is a known problem? Would appreciate any help, or you could direct me to who could help. Thanks, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Engine
When starting it would make grinding noise,sounds like metallic noise until the engine oil starts circulating.Dealer said that its normal due to cold starts but this can happen even when the engine is up to temperature.Toyota refuse to remedy the issue.
- Service brakes
2008-2010 Toyota Highlander vehicles are at risk for a brake malfunction caused by the ABS system. Toyota issued a TSB in May 2019 but that was only covered IF you had the issue during that specific time period of the issued TSB. The ABS issue seems to be malfunction around 135000-150000 miles and…
2008-2010 Toyota Highlander vehicles are at risk for a brake malfunction caused by the ABS system. Toyota issued a TSB in May 2019 but that was only covered IF you had the issue during that specific time period of the issued TSB. The ABS issue seems to be malfunction around 135000-150000 miles and cause a brake failure or lockup. Since the TSB was issued, it voids 3rd party warranty coverage and Toyota will not assist with cost at almost $3000 even though they are aware of the issue.
- Service brakes
Why is there no recall for all these hybrid Highlanders with Brake Actuator failures? My 2009 Highlander has just over 70,000 miles. I was driving and this warning showed up on the screen: “BRAKE (in red) Brake Malfunction” and underneath “Stop the vehicle in a safe place immediately, and contact a…
Why is there no recall for all these hybrid Highlanders with Brake Actuator failures? My 2009 Highlander has just over 70,000 miles. I was driving and this warning showed up on the screen: “BRAKE (in red) Brake Malfunction” and underneath “Stop the vehicle in a safe place immediately, and contact a dealer.” “ABS Check ABS” and “Check Brake System” both of which say “Have your vehicle checked by a Dealer“. The dashboard also shows warning lights -warning light in yellow with an !), BRAKE in red, and ABS (!), and the anti-skid brake symbol is on - yellow with a car symbol and skid marks. I took it to the dealer in Tucson (Desert Toyota - where I purchased it in 2018) and they diagnosed it: "DTC C1391 FOUND BRAKE ACTUATOR TO LEAK INTERNALLY. RECOMMEND REPLACEMENT OF BRAKE ACTUATOR ASSEMBLY AND BOOSTER PUMP (BOOSTER PUMP DUE TO POSSIBLE WEAKENED BY RUNNING MORE SINCE ACUTATOR IS LEAKING INTERNALLY)" The cost for repairing this is $2,945.96. I now see that this is far from unique - and it is a serious safety issue. Why is this not a recall? I see that there have been earlier service programs to deal with this in earlier models and then a couple of years ago, Toyota acknowledged it in later hybrid Highlanders like 2008 and 2009 and periodically addressed it, but this should be a recall issue that has affected thousands of vehicles and persists. Toyota needs to deal with this now. Look at https://www.toyotanation.com/threads/customer-support-program-notification-zkc.1658588/page-2 - Customer Support Program Notification - ZKC and you will see just how common this serious safety problem is.
- Service brakes
While driving I heard a clunking noise and warning lights for ABS, slip indicator, brake warning system instructing me to pull over and service vehicle as it was unsafe to drive I took the vehicle to local dealership and they found that the ABS Actuator and Brake pump had failed and needed to be…
While driving I heard a clunking noise and warning lights for ABS, slip indicator, brake warning system instructing me to pull over and service vehicle as it was unsafe to drive I took the vehicle to local dealership and they found that the ABS Actuator and Brake pump had failed and needed to be replaced. While researching the issue I found that the manufacturer had issued an extended warranty service bulletin but did not issue a recall. I have included the service bulletin below.
- Service brakes
Braking system warning lights came on. Prior to that the vehicle was making several clunking noises from the front and rear mostly when braking. The stopping distance while braking has been reduced to nearly double the distance while much more force is needed to be applied to the brake pedal to get the vehicle to come to a stop.
- Service brakes · Suspension
on 26/Jan/2022 i driving on highway suddendly the front wheel passanger side lock, luckily i quickly get off drive land to emergency land. The Brake Malfuntion light come up, i so scare, do not what happen. But i should do complaint about brake system on this vehicle. Thanks. Vu Dam.
- Service brakes
Brake Actuator and Pump Assembly. If I drive the car Toyota has told me it could be catastrophic when the brakes stop while I’m driving. Yes, Toyota inspected and gave the quote to me. This vehicle had 446,000 others fixed (2008-2010) under a “warranty” instead of a “recall”! The car has not…
Brake Actuator and Pump Assembly. If I drive the car Toyota has told me it could be catastrophic when the brakes stop while I’m driving. Yes, Toyota inspected and gave the quote to me. This vehicle had 446,000 others fixed (2008-2010) under a “warranty” instead of a “recall”! The car has not stopped yet working, it’s parked because I don’t want to die or kill anyone. I can still drive it maybe 20 mph without using any brakes. The closest store to buy food is 16 miles one way! Yes I have on the middle console screen: “BRAKE (in red) Brake Malfunction” which then says underneath that “Stop the vehicle in a safe place immediately, and contact a dealer.” “ABS Check ABS” and “Check Brake System” both of which say “Have your vehicle checked by a Dealer“. And on the dashboard it shows Lights (warning light in yellow with a !,) BRAKE in red, ABS (!), there’s actually a circle around the ! between the two ( ). Than the anti-brake symbol is on which is yellow with a car symbol and skidmarks behind it. I have attached the photo of the inspection bill and the text from the Toyota rep of how much it’s going to cost to repair. I did speak with the service manager, Steve, who told me that the NTSB is who decides if there should be a recall on this type of thing or not. I feel like if there were 446,000 cars fixed this is a huge issue! Mine should be included! I cannot drive the car so therefore I am stranded!
- Engine
Engine oil filler cap had interior motor part , melt through while driving , almost hurling all the way through , 2 inch cylindrical part viewed when opening hood to inspect damage . Braking , trac and vsc engaged and motor failed almost dieing , abs allowed brake pedal to go to floor with vehicle…
Engine oil filler cap had interior motor part , melt through while driving , almost hurling all the way through , 2 inch cylindrical part viewed when opening hood to inspect damage . Braking , trac and vsc engaged and motor failed almost dieing , abs allowed brake pedal to go to floor with vehicle just stopping enough to move from traffic . No injuries and No collisions happened due to violent engine combusting or braking disabled , incident happened at 10 mph entering a parking lot .
- Service brakes
I have owned my 2009 highlander hybrid since I purchased new from dealer in july 2009. In mid december 2020 I noticed on two separate occasions that with my foot firmly on the brake pedal the vehicle would still be moving a few feet before stopping. No warning lights so I figured no big problem. In…
I have owned my 2009 highlander hybrid since I purchased new from dealer in july 2009. In mid december 2020 I noticed on two separate occasions that with my foot firmly on the brake pedal the vehicle would still be moving a few feet before stopping. No warning lights so I figured no big problem. In january 2021 a warning light flashed on for maybe 5 seconds regarding brake problem. On february 2ND I brought it to my local toyota dealer to assess. They scanned it and didn't receive any dtc codes. I was advised that my front brake pads were at 4MM and should be replaced soon. I did that. Vehicle drove without incident until june 20TH when several warning lights lit up. ABS, tire pressure, brakes and traction. The warning lights stayed on so I brought my highlander back to my local toyota dealer. This time I was told that dtc c1391 came up. Abnormal leak in accumulator, replace brake actuator and pump assembly. That would come out to $2901.24. Toyota had issued a customer support program bulletin regarding the brake actuator and brake booster pump assembly. But for some unknown reason, given the dangerous condition a failure would present, that 100% coverage of replacement expired on december 31, 2020. Toyota IS not making any exceptions on this matter. It appears that toyota IS putting their reputation as well as dollars and cents ahead of their customers.
- Service brakes
Several warning lights illuminated, tire pressure, brakes, ABS, traction, they all stayed on for a few minutes and then went off. The car seemed to be driving normally. This happened a couple times, it was not alarming, the first time the light illuminated was approximately november 12TH, the…
Several warning lights illuminated, tire pressure, brakes, ABS, traction, they all stayed on for a few minutes and then went off. The car seemed to be driving normally. This happened a couple times, it was not alarming, the first time the light illuminated was approximately november 12TH, the lights stayed off for weeks and it happened again around december 11TH, the third time, jan 14TH, I got the vehicle to the dealership. It turned out to be that the brake actuator was leaking and the whole brake system could fail. It seems hazardous and extremely dangerous that the lights did not stay illuminated to reflect the severity of the situation and not a loose fuse or tire pressure issue. I assumed that since the lights went off, there was no issue with the vehicle. it IS a very costly part and repair and toyota IS aware that the part has been problematic. They have not notified customers of the issue so to look out for this dangerous issue. They had extended the warranty on the part yet gave no notice that the part was problematic and to be aware of the issue and take it in at once if the light ever comes on. It IS a serious issue and it seems that more should be done on toyota's part to ensure drivers safety. To top it all off the warranty expired december 31ST, 2020. I got the vehicle to the dealership jan 14TH 2021. Toyota IS making no exceptions to delays warranty coverage caused by the pandemic. It seems like they are putting money ahead of safety on more than one level and ahead of customers.
- Electrical system · Engine · Fuel/propulsion system
3 times over the last month, while I was driving my vehicle, the car suddenly lost power while I was driving on the highway. All the dashboard lights flashed on, check engine light and warning lights illuminated. The vehicle lost power, the accelerator was not working, and I was just barely able to…
3 times over the last month, while I was driving my vehicle, the car suddenly lost power while I was driving on the highway. All the dashboard lights flashed on, check engine light and warning lights illuminated. The vehicle lost power, the accelerator was not working, and I was just barely able to pull the car over to the side of the road. Car turned off and was able to turn back on, now with illuminated check engine light and check hybrid system warning light illuminated. This IS a big safety issue as the car IS losing power in the middle of the road while my foot IS on the accelerator. The first time this happened I was able to pull a couple codes from the code reader. codes were: u0001 & u0100 the second and 3RD time this happened there were no codes coming up on the code reader.
- Engine
Brief engine knock/rattle noise at cold startup (1ar2ar) vds(s):da41a,za3eh wm(s)5td
- Engine
Oil cooler connected to engine block with a rubber hose. hose failed with oil leak which caused loss of engine oil. car towed and repaired before engine seized. it appears rubber hose was not protected from heat of catalytic converter and rubber degraded. vehicle was in motion on interstate…
Oil cooler connected to engine block with a rubber hose. hose failed with oil leak which caused loss of engine oil. car towed and repaired before engine seized. it appears rubber hose was not protected from heat of catalytic converter and rubber degraded. vehicle was in motion on interstate highway when first noticed loss of oil pressure. added oil but oil loss continued. When warning light went on second time stopped vehicle and towed to service. event occurred on may 15, 2020.
- Steering
TL* the contact owns a 2009 toyota highlander. The contact stated that while reversing out of the driveway, the steering ceased. The contact stated that added effort was needed to turn the steering wheel. The contact stated that there was no evidence of a power steering fluid leak. Toyota of…
TL* the contact owns a 2009 toyota highlander. The contact stated that while reversing out of the driveway, the steering ceased. The contact stated that added effort was needed to turn the steering wheel. The contact stated that there was no evidence of a power steering fluid leak. Toyota of ashland (3503 winchester ave, ashland, ky 41101 606-744-2727) was contacted and the contact was informed that the vehicle was equipped with an electronic power steering. The contact was informed that the wiring harness and steering module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 127,000. *bf*tp
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Steering Column Separation
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given…
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Upper Steering Column Separation
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle…
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
- 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10211829DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program
- 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10211827TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
Every Toyota Highlander model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.