2007 Toyota Highlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander › 2007
These records cover every 2007 Toyota Highlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2007 Toyota Highlander. Newest first.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010…
Risk and remedy
Risk
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion…
Risk and remedy
Risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Gulf states toyota IS recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
This does not meet the standard requirements.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300.
Southeast toyota IS recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-800-301-6859.
Owner complaints
124 complaints11 involved a crash1 involved a fire7 injuries
What owners report most
Latest complaints
- Service brakes
The brake actuator for the hybrid system has failed. My vehicle brake pedal is difficult do depress and unsafe to drive. This is a known issue with other Toyota hybrids that have been recalled but for some reason the highlander is not recalled even though it uses the same problem part as the…
The brake actuator for the hybrid system has failed. My vehicle brake pedal is difficult do depress and unsafe to drive. This is a known issue with other Toyota hybrids that have been recalled but for some reason the highlander is not recalled even though it uses the same problem part as the recalled vehicles. The replacement part and repair is typically more than value of the car and it being a safety issue with brake system caused by a known faulty component Toyota should repair these.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact owns a 2007 Toyota Highlander. The vehicle was purchased from a private seller on Facebook Marketplace on 9/3/2025. The mileage at the time of purchase was 129,950. The contact wanted a larger vehicle and called another dealer on Facebook Marketplace to trade the…
Odometer Fraud. The contact owns a 2007 Toyota Highlander. The vehicle was purchased from a private seller on Facebook Marketplace on 9/3/2025. The mileage at the time of purchase was 129,950. The contact wanted a larger vehicle and called another dealer on Facebook Marketplace to trade the vehicle and was provided the most recent mileage recorded for the vehicle on November 17, 2021, at 262,597 miles. The dealer informed the contact that the VIN was recorded to have over 150,000 miles over 4 years before the purchase. The contact reached out to the owner who sold the vehicle to the private seller who the contact purchased the vehicle from, and it was confirmed that on July 27, 2025, the vehicle was sold at 299,150 miles. The contact had not reported to any other agencies but had planned to.
- Electrical system · Service brakes
2007 hybrid ABS brake actuator problem. The primer motor continues to run to prime the pump even when car if off. the humming noise changes when you press on the brakes to load knocking groaning noises. no dash warning signs. I bought this car used and it has always made the humming noise since I…
2007 hybrid ABS brake actuator problem. The primer motor continues to run to prime the pump even when car if off. the humming noise changes when you press on the brakes to load knocking groaning noises. no dash warning signs. I bought this car used and it has always made the humming noise since I bought it. I thought this was normal for a hybrid. sometimes brake pedal would push easily to floor, but then get tighter. I would hear the knocking grinding noise. no warning lights, had brakes checked and they are good. Thought maybe air in line. this noise and loose pedal started about 1 year ago. 6/2024 it did not happen all the time. I also have a company car, so I do not drive the toyota highlander that often. Now I cannot drive it at all. for fear that the brakes would go out. I started looking further online on information regarding this. it seems toyota and lexus RX 300 hybrids (same part model number) 44510-48060 are all doing this. I looked up recall's and nothing for ABS hybrid problems. just last week all warning lights came on in my car brake vsc. reading all the problems with this ABS actuator pump, this should be recalled. 6/2025 per online, it IS a known problem with toyota in the hybrid models. all of these units will need to be replaced, only a matter of time. usually toyota's run up to and overr 300K miles. I planned on keeping mine around. but it IS a 2007 with 189K miles on it. I am not sure I want to invest $2000.00 on just a part for a car this old! junk yards sell used ones for $800+. Same model number and only in time that will fail. apparently toyota has issued a new model number 44510-48061. there IS also another new model 44050-48191. the replacement part (no labor) varies in price 44510-48060 new $1200.00, 44510-48061 $1350.00, 44050-48191 $2000.00
- Service brakes · Steering · Vehicle speed control
My vehicle about a year ago started to display the dash lights for the VSC, ABS, and Emergency Brake however there was no indication from the feel of the brakes as they were applied, or any indication that something was wrong with the vehicle. I had my brakes replaced on my rear tires, and for a…
My vehicle about a year ago started to display the dash lights for the VSC, ABS, and Emergency Brake however there was no indication from the feel of the brakes as they were applied, or any indication that something was wrong with the vehicle. I had my brakes replaced on my rear tires, and for a time the lights went off. In April of 2025, the lights came back on however this time there was a distinct feeling that the brakes weren't working. I had the calipers, pads, rotors, and a tube replaced, however the lights are still on, and the vehicle now violently shakes after reaching speeds of 45 mph (mirroring the complaints from the following site: [XXX] ). Toyota has refused to acknowledge this and put consumers out thousands of dollars. This is clearly something toyota needs to honor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2007 Toyota Highlander. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 116,000, and at the time of…
Odometer Fraud. The contact purchased a 2007 Toyota Highlander. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 116,000, and at the time of registration, it was discovered that the mileage was 240,126. The contact also stated that the seller had crossed out the mileage and penned in "EXEMPT" on the tile. Local authorities were notified.
- Electrical system · Seat belts · Service brakes
Subject: Urgent Safety Concern - Recurring Issues with Toyota Highlander Hybrid Models Dear National Highway Traffic Safety Administration, We owned the car since almost new, after repeated attempts with Toyota, like others 300K customers from their own site, I am writing to file a formal…
Subject: Urgent Safety Concern - Recurring Issues with Toyota Highlander Hybrid Models Dear National Highway Traffic Safety Administration, We owned the car since almost new, after repeated attempts with Toyota, like others 300K customers from their own site, I am writing to file a formal complaint regarding persistent safety issues with Toyota Highlander Hybrid models, specifically between the years 2004 and 2007. Despite previous reports and numerous attempts to seek assistance from Toyota, the response has been unsatisfactory, with the company deflecting responsibility rather than providing a resolution. **Vehicle Information:** - Make: Toyota - Model: Highlander Hybrid - Year: 2007 - VIN: [XXX] **Description of the Issue:** 1) The primary concerns involve the hybrid a) BRAKE actuators failing/loosing braking power 2) the electrical inverters, which have shown a pattern of failure across many vehicles, including my own. 3) Leaky blow back from engine into intake. 4) Seat belts are not properly retracting, These failures could compromise the safety of the vehicle but also risk to the driver, passengers, and others on the road. **Previous Reports:** I have previously reported these issues to Toyota, but the attempts to resolve the matter have been met with deflection of blame. It is imperative to note that these issues are not isolated incidents but are widely reported by other owners of the same model. **Impact on Safety:** The malfunctioning of critical components such as the braking system has led to near-miss incidents that could have resulted in severe injuries or fatalities. It is unacceptable for such critical safety issues to remain unaddressed. **Request for Action:** I urge the NHTSA to investigate these reports thoroughly and take appropriate action to hold Toyota and its CEO accountable. The safety of countless drivers and the integrity of our transportation system depend on your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
- Tires · Wheels
Only six months after installation as a set of 4 new tires at Sam's Club in May 2021, multiple cracks start to develop around the rims on both inside and outside of the tires. With time, the cracks grow in size. This happens on two tires, one is on the front passage side, and the other on the rear driver side.
- Service brakes
While driving a vehicle came across me and when i pressed on the brake hard, the car would stop normally, and ABS, brake, VSC came on the display along with a high pitch sound. I quickly reacted by pressing the E-Brake and shift to B - braking mode to be able to stop or slow down. The dealer said…
While driving a vehicle came across me and when i pressed on the brake hard, the car would stop normally, and ABS, brake, VSC came on the display along with a high pitch sound. I quickly reacted by pressing the E-Brake and shift to B - braking mode to be able to stop or slow down. The dealer said it was the Brake actuator that failed and its out of warrant, there was an enhancement warrant program that was issued by Toyota but expired. I feel the safety of people and property that this should've been a recall knowingly it can go out anytime. Contacted Toyota Corp. and they said this would be an out of pocket cost to the consumer which is around $3000. The manufacturer knew this could go out at any moment and should've made the RECALL instead. during the enhancement warranty program they would not replace it since it was still functioning.
- Engine
The VTT - I oil line leaks oil may burst
- Service brakes
Driving at about 50 mph on two lane road, the VSC and ABS lights come on with a little chime warning, along with some other warnings. Check VSC is also in the small screen instead of the odometer. Toyota knows about ABS actuator issues on this vehicle, but Toyota did not extend the warranty beyond…
Driving at about 50 mph on two lane road, the VSC and ABS lights come on with a little chime warning, along with some other warnings. Check VSC is also in the small screen instead of the odometer. Toyota knows about ABS actuator issues on this vehicle, but Toyota did not extend the warranty beyond 150k miles and 10 years. This could be a safety issue with the ABS, VSC and brakes. Toyota published a "Warranty Enhancement Program - ZG1" on April 19, 2016, but only to dealers. After the initial warranty period, I've used independent repair shops, so I didn't get any notice. I did get other recall notices from Toyota on this vehicle and had them repaired by the dealer. Toyota should be more accountable for brake issues that could be safety related.
- Service brakes
All of the sensors for tires were removed before I bought this car and the tire light keeps on(the pressure is good). My friend said they might adjust the mileage, I wonder if there is something wrong with this car. There was only one break working while getting this car, the mechanics from other…
All of the sensors for tires were removed before I bought this car and the tire light keeps on(the pressure is good). My friend said they might adjust the mileage, I wonder if there is something wrong with this car. There was only one break working while getting this car, the mechanics from other maintenance store found this critical issue out while I asked them to fix the working one. Nobody from that car dealer told me about this issue and let me drive this car with only one break for one month. Meanwhile, they promised me there would not be any safety issue and charged me for safety checking. Thank you for your time on my case. Best Regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Service brakes
While driving down the 405fwy downhill, all my lights went off and showed VSC system on my dashboard. This part of the fwy is not extremely steep but somewhat is. When applying my brakes it was hard to get my vehicle to stop especially because I’m on a freeway and when trying to slow down because…
While driving down the 405fwy downhill, all my lights went off and showed VSC system on my dashboard. This part of the fwy is not extremely steep but somewhat is. When applying my brakes it was hard to get my vehicle to stop especially because I’m on a freeway and when trying to slow down because I’m going downhill. I had my family in the car. I can’t imagine if my my brakes actually gave what would happen. I researched this and Toyota only called this a “warranty extension” for your Brake Actuator. I can’t believe this hasn’t been classified as an official recall. Especially since it pertains to the brakes. An essential quality mechanism to prevent death. They obviously know they were in the wrong here since the warranted this as a “warranty extension”. All these vehicles should be recalled for human safety. Shame on them.
- Service brakes · Unknown or other
we were station in the Military base in Belle chasse LA. I'm having a SAFETY issue with the vehicle brake system and ABS.I contacted Toyota and nothing was done this vehicle has like 76000 miles and this a mayor concerned, and safety issue I believe this is a factory problem from day one. I have…
we were station in the Military base in Belle chasse LA. I'm having a SAFETY issue with the vehicle brake system and ABS.I contacted Toyota and nothing was done this vehicle has like 76000 miles and this a mayor concerned, and safety issue I believe this is a factory problem from day one. I have read thousands of same complaints on line with same problem. I also read that Toyota had the same issue with Prius and my understanding is that it was a recall on those. My car is low in millage for the year and I have been the only owner. This is a safety issue and I need help I'm very concern for our safety and others . Thank you, and your attention to this matter is appreciated.
- Service brakes
The 2007 Toyota Highlander Hybrid and certain Prius and Lexus models were equipped with an ABS actuator that could potentially fail and cause serious injuries and or death. A safety notice and enhanced warranty covered the parts and labor 10 years later; however, after the 10 years was up, the…
The 2007 Toyota Highlander Hybrid and certain Prius and Lexus models were equipped with an ABS actuator that could potentially fail and cause serious injuries and or death. A safety notice and enhanced warranty covered the parts and labor 10 years later; however, after the 10 years was up, the owner would be responsible for the all the costs. I noticed the vehicle making erratic noises from the engine bay and discovered it was the brake actuator but no warning lights or significant braking issues were of concern around 1/5/22. On 1/30/22 I was driving the vehicle when suddenly multiple lights came on which include the VSC, ABS, Brake, warning light, and exclamation warning light came on. The vehicle started acting erratic with unusual power loss and poor braking responsiveness. This also occurred on my 2005 Toyota Prius which I got into an accident in where the vehicle was totaled. This part should last the life of the vehicle, and if replaced in the past due to safety concerns under the enhanced warranty, all vehicles with the same old part number should be recalled and replaced at no charge to the owner.
- Unknown or other
Was driving on highway and Check Hybrid System, Check ABS System and Check VSC system flashed on dash, lost all power. Had to manage my way and pull over on the side as I could not accelerate anymore. Sent vehicle to 3 shops/dealerships, NOBODY can figure out what is wrong and all saying it…
Was driving on highway and Check Hybrid System, Check ABS System and Check VSC system flashed on dash, lost all power. Had to manage my way and pull over on the side as I could not accelerate anymore. Sent vehicle to 3 shops/dealerships, NOBODY can figure out what is wrong and all saying it cannot be fixed. HELP PLEASE! Car starts up on battery but when engine tries to fire up it sputters and dies and gives the Check Hybrid, Check VSC System messages. Codes scanned showed all 6 coils were bad, replaced them all and still saying all 6 are bad. New coils, new plugs, nobody knows what is the issue. I'm already into this for thousands of dollars, I really, really cannot afford any more money into this! Someone please help me. Thank you so much.
- Forward collision avoidance › Automatic emergency braking · Service brakes
My vcs light,abs,brake,traction control light IS on. Plus a horrible buzzing noise always on. Brakes are hard to press down on. It happened when we were driving it.
- Service brakes
We have a 2007 toyota highlander hybrid limited with approximately 150K miles. In october 2017 we began to experience breaking pulsing and squeaking issues. Upon inspection at precision toyota of tucson, az, it was determined to be the break actuator. The break actuator failure IS a very common…
We have a 2007 toyota highlander hybrid limited with approximately 150K miles. In october 2017 we began to experience breaking pulsing and squeaking issues. Upon inspection at precision toyota of tucson, az, it was determined to be the break actuator. The break actuator failure IS a very common problem for toyota vehicles beginning as early as 2004 and this can be easily searched online. This break failure can result in complete break failure while driving (and reports of this occurring are easily searched online). In 2017, the break actuator replacement was fully covered by the warranty enhancement program, but it was verbally estimated at $2200 to repair at that time. As the owners of this vehicle for since 2009, it was odd that we were never notified of this recall/extended warranty- but just 'fortunate' enough to have ours fail in a timely manner to be fully covered by the extended warranty. in november 2020, our 2007 toyota hybrid highlander began demonstrating the same break actuator failure 'symptoms' as in october 2017 (pulsing breaks, reduced response to increased break pressure, squeaking noise when break depressed while parked or driving). This repair/replacement IS no longer covered under the warranty enhancement program, even though the 2008- 2010 models of our vehicle had an extension until 12/31/2020. The estimate for this second repair in 3 years IS ~$2500-$2800... For a widely-known and dangerous break engineering error that toyota IS well aware of and has been for years.
- Service brakes
C1391 ' abnormal leak of accumulator pressure while driving
- Steering
All motor mounts are rotted. While driving when take foot off the gas, the car sways and pulls. it happens at all speeds.
- Service brakes
About a month ago, my wife called me from far away telling me that she suddenly had brake-related warming lights. I quickly read up on the ABS system failures in this car, and since she did not yet have symptoms, I told her to drive back carefully. I then reviewed my files on the car and saw…
About a month ago, my wife called me from far away telling me that she suddenly had brake-related warming lights. I quickly read up on the ABS system failures in this car, and since she did not yet have symptoms, I told her to drive back carefully. I then reviewed my files on the car and saw that they had sent me an extended warranty notice about this problem, and suggested that we bring the car in if we have these warning lights. but we never had the warning lights previously, so I missed the boat on the extended warranty. we did, however, almost from the time the car was just a few years old, have a loud clunking noise from under the hood on startup or shutdown. according to various highlander forums, this IS a classic symptom of ABS actuator failure and if toyota had just mentioned this in the their extended warranty notice, I would have brought the car in immediately. I had the same sound from my 2007 prius; I mentioned the noise to the toyota service people and they told me it was the coolant thermos bottle and was of no concern. to fix my highlander, toyota wanted around three thousand dollars; I told them that was not reasonable since replacing it IS simple: 2 bolts, 1 electrical connector, 6 brake lines, and a brake bleed. they wanted about $2000 just for the part. the toyota service manager told me I could still drive the car since it IS not a safety concern: if it fails the ABS system will stop working but not the brakes. based on the experiences of other hh owners that I am reading about at the nhtsa web site, however, I find this hard to believe. also, the brakes are now grabbing strangely and pulsating when they don't need to be. there should be a recall since 1.) the part should last the life of the car, 2. It IS a safety concern, and 3. Toyota did not give accurate information in their notice to allow me to spot the problem in time.
- Fuel/propulsion system
The straps supporting the fuel tank broke. both straps broke on the passenger side of vehicle, rendering it undrivable as the tank was on the ground. wife heard a clunk when at a stop, started to move, heard scraping. stopped, checked, found right side of fuel tank on ground.
- Engine · Unknown or other
2007 toyota highlander hybrid with 100,000 miles stalled and died while driving on interstate at approx 65-70mph, illuminating multiple warning and safety lights on dash before becoming inoperable. Car was towed to local repair shop. Local repair shop states the hybrid system failed.
- Electronic stability control (esc)
While we were driving, going around a corner the antilock system decided to do it itself... and make my vehicle slip sideways. It was very dangerous as it took me from side to side. I have never had this happen before and I don't want it happening again. how do we fix this as fast as possible?
- Service brakes
ABS actuator failed causing erratic vehicle behavior and uncontrollable braking. ABS actuator was replaced by toyota in 2017 as part of an extended warranty program on a part that they realized was defective. in 2019 we experienced the same issues causing a very dangerous situation on the freeway…
ABS actuator failed causing erratic vehicle behavior and uncontrollable braking. ABS actuator was replaced by toyota in 2017 as part of an extended warranty program on a part that they realized was defective. in 2019 we experienced the same issues causing a very dangerous situation on the freeway and again took to toyota were they found that the ABS actuator failed again. This part IS typically one that doesn't fail over the lifetime of a vehicle. This part IS now needing to be replaced for the third time. I presume that the original ABS actuator was replaced with old inventory of the same defective part which IS why it quickly failed again. Toyota wants to charge $3K to have repaired. There are a multitude of online complaints and reviews of customers experiencing the same dangerous situation in the same year make/model vehicle. I've contacted corporate and the best they are willing to do IS provide a credit for $1K of the repair. For a part that typically never fails on a vehicle, no one should be expected to spend $3K every couple years continually replacing a known defective part that IS a crucial safety concern. Toyota admitted there was a safety issue by initially declaring an extended warranty on the part, now that the replacements are failing in the exact same way toyota wants to brush the issue under the rug. This IS an urgent safety concern.
- Fuel/propulsion system
While stopped at a light or driving, our 2007 toyota highlander hybrid (246,000 miles) will stall, lighting various warning lights on the dash. The vehicle will (coast to a stop if being driven and) have to be restarted. Toyota did recall D0M to address code p0a40 to address this issue. The recall…
While stopped at a light or driving, our 2007 toyota highlander hybrid (246,000 miles) will stall, lighting various warning lights on the dash. The vehicle will (coast to a stop if being driven and) have to be restarted. Toyota did recall D0M to address code p0a40 to address this issue. The recall on my vehicle was done in 2014. The code which came up then IS the very same code which IS showing now when scanned. The recall issue needs to be addressed again. The recall provides a new intelligent power module (part # 04001-29148 transistor, pwr module intelligent. NO2) and specific grease (part # 08887-02409) to complete the project. I checked and parts alone cost the consumer around $2600 (columbus oh), not counting labor costs. Toyota said they will not do the recall again because they have not had enough complaints to justify one and it IS not a safety issue. I called back multiple times to verify this was their stance on the issue. The vehicle IS not trustworthy to maintain power while being driven and it will stall multiple times while stopped at lights during the day. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10190449OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10183185TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
- 10182983TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10179763TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
- 10179759TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
- 10179719TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
Every Toyota Highlander model year
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