2018 Toyota Highlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander › 2018
These records cover every 2018 Toyota Highlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2018 Toyota Highlander. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Risk and remedy
Risk
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss…
Risk and remedy
Risk
A sudden loss of braking assist can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Owner complaints
273 complaints23 involved a crash1 involved a fire25 injuries
What owners report most
Latest complaints
- Power train
UA80 transmission which has known issues failed. Dealer reports that while the transmission has exact symptoms of other UA80 transmission that are covered under recall, our serial number is not covered. Quoted $12454 to replace transmission that has known failure issues
- Power train · Unknown or other
Within 1 mile of the Dealership, the new to us, 2018 Highlander was: -Lunging, not accelerating/Delayed shifting -Unpredictable surging -unintended acceleration -Excessive revving before upshifting I brought it back to the dealership & was given a loaner vehicle Once the transmission line was…
Within 1 mile of the Dealership, the new to us, 2018 Highlander was: -Lunging, not accelerating/Delayed shifting -Unpredictable surging -unintended acceleration -Excessive revving before upshifting I brought it back to the dealership & was given a loaner vehicle Once the transmission line was supposedly fixed, I drove it home. Then discovered it had leaked onto my driveway. They took it back & fixed something in the transmission again. After a few months, we thought it was good to go. In October 2026 it was doing all of the above lunging, lack of response from Transmission Again. I drove it to the dealership. Then told I needed a replacement Transmission. They said line rusted and was leaking. I have been asking if they have pictures from prior services. I have continually gotten under body washes & don’t believe that it started rusting while I was the owner. This transmission is obviously defective like the ones in class action lawsuits. I have called the dealer & now Toyota Customer Care to discuss them doing the right thing. Which I believe would be them taking responsibility and paying for the new transmission. It has been a month of waiting for a transmission to be located.
- Engine · Power train
While driving, my vehicle experienced a severe and sudden failure of the Aisin UA80F 8-speed automatic transmission. The transmission exhibits erratic and hard shifting, severe hesitation, and a dangerous delay in acceleration when trying to merge into traffic or accelerate from a complete stop.…
While driving, my vehicle experienced a severe and sudden failure of the Aisin UA80F 8-speed automatic transmission. The transmission exhibits erratic and hard shifting, severe hesitation, and a dangerous delay in acceleration when trying to merge into traffic or accelerate from a complete stop. Frequently, the engine revs high, but the transmission fails to engage the gear promptly, resulting in a sudden, violent lurch forward when it finally catches. Furthermore, the vehicle intermittently loses motive power entirely while in motion, forcing me to coast to the side of the road. A loud, high-pitched whining noise is audible from the transmission assembly, and diagnostic checks indicate internal mechanical overheating and premature component wear.
- Engine · Unknown or other
The UA80 transmission on my 2018 Toyota Highlander Limited AWD began the "death whine" at 110,000 miles. Brought it directly to a Toyota dealer and was told the transmission needed full replacement. Seems to be very common with these transmissions and there's a service bulletin that's advertised from Toyota (our VIN number was not covered despite the exact same issue described to a T).
- Engine · Power train · Unknown or other
My transmission had to be replaced at 30,000 miles and a year and two weeks later it needs replaced again at 42000 miles. Toyota will only cover 1/2 the replacement the second time and nothing the first.
- Power train
I took my car in to the dealer for a noticable hum sound that was staying to occur. UA80 transmission model has been determined to be failing by the dealership that I took it to. They determined there's metal flakes showing in the fluid.
- Power train
The contact owns a 2018 Toyota Highlander. The contact stated that while driving 75 MPH, there was an audible chime followed by the message "Transmission Overheating". The vehicle started jerking and hesitating while depressing the accelerator pedal. Additionally, there was a burning odor coming…
The contact owns a 2018 Toyota Highlander. The contact stated that while driving 75 MPH, there was an audible chime followed by the message "Transmission Overheating". The vehicle started jerking and hesitating while depressing the accelerator pedal. Additionally, there was a burning odor coming from the vehicle. Due to the failure, the contact pulled off the highway and allowed the transmission to cool down. The vehicle was restarted, and the message disappeared; however, the vehicle continued to hesitate while depressing the accelerator pedal. The contact continued driving 70 MPH, and the transmission message displayed again. The vehicle was then taken to a dealer, and the failure was associated with Customer Support Program: ZJC. The contact was informed that the vehicle was not included in the program. The manufacturer was notified of the failure, and the contact was provided a case number. The manufacturer confirmed that the vehicle was not included in the CSP. The failure mileage was approximately 130,000.
- Power train
I would like to report a transmission problem with my 2018 Toyota Highlander XLE which I purchased in XXX with 108,000 miles. Since about mid-XXX it has been making a noticeable whine under acceleration in the speed range of about 35-50 mph. I had the noise diagnosed on XXX at the Toyota of [XXX]…
I would like to report a transmission problem with my 2018 Toyota Highlander XLE which I purchased in XXX with 108,000 miles. Since about mid-XXX it has been making a noticeable whine under acceleration in the speed range of about 35-50 mph. I had the noise diagnosed on XXX at the Toyota of [XXX] dealership; they confirmed it and said it cannot be fixed except to replace the entire transmission at a cost of $9900 (estimate attached). I also called the national Toyota customer service center and was told there is no recall, customer support program, or warranty extension available for my vehicle. It is a UA80F (AWD) transmission which have a history of failing prematurely in a variety of Toyota vehicle models, beginning with the whining noise and progressing to grinding and mis-shifting before failing completely. Although my transmission is still functioning adequately despite the whining noise, I am concerned that it may break down well before the expected lifespan of the vehicle. In financial terms, the repair cost is quite onerous and the resale value is now substantially less than it should be. The biggest concern is that it could cause a safety hazard if a failure occurred in conditions such as extreme hot or cold weather, remote or hilly or curvy terrain, or while driving in busy highway speed traffic. As such, I believe that Toyota should bear the responsibility to address these transmission issues and a recall should be issued. Thanks for your consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
Whining noise in the transmission
- Power train
whining sound in the transmission, including high-pitched whining, erratic shifting, clunks, hesitation, and premature failure. These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions.
- Power train
Transmission failure happened suddenly. I pulled out of a car wash and car would not accelerate. I was in heavy traffic and car wouldn’t move.
- Unknown or other
The position of the screen monitor for the backup camera is hard to see when the sun creates a glare on the front windshield.
- Forward collision avoidance › Automatic emergency braking
The Pre-Collision System (PCS) failed to engage the automatic emergency braking during a stop-and-go traffic, thereby, resulting in rear-ending the vehicle ahead of our 2018 Highlander Limited vehicle. Our Highlander was at a complete stop, then when the traffic moved slowly forward, we too started…
The Pre-Collision System (PCS) failed to engage the automatic emergency braking during a stop-and-go traffic, thereby, resulting in rear-ending the vehicle ahead of our 2018 Highlander Limited vehicle. Our Highlander was at a complete stop, then when the traffic moved slowly forward, we too started moving forward but didn't realize the vehicle ahead of us had suddenly stopped again. Our Highlander alerted us with high-pitched beep-beep-beep sound, but it didn't stop before colliding with the rear of the vehicle ahead of us. The speed couldn't have been more than 10 MPH since it started out from a complete stop and the distance traveled before the collision was about 40 feet. There were no warning lamps, messages or other symptoms of the problem prior to the collision. It always beeped, like it should, when there were nearby obstacles, pedestrians, and when we got closer to the end of our garage parking space, etc. PCS sensitivity was set at the highest level (3 bars).
- Power train
Vehicle has a high pitch whine on acceleration. Was diagnosed by Toyota dealer. Advised to replace the transmission. This VIN is not included in the CSP ZJC warranty but is a 2018 and is experiencing the same issue. Sound began at 110k miles.
- Power train
GUEST STATES HER VEHICLE IS WHINING DURING ACCELLERATION, WILL STOP WHINING FOR A MOMENT WHEN VEHICLE UPSHIFTS AND THEN RETURN. GUEST HAS BEEN IN CONTACT WITH SERVICE MANAGER. NOISE CONFIRMED IN DRIVETRAIN, NOTED SUBLT BUT IT DOES OCCURE TEST DROVE ON BACK HILL. PLEASE HAVE CHECKED ADVISE.…
GUEST STATES HER VEHICLE IS WHINING DURING ACCELLERATION, WILL STOP WHINING FOR A MOMENT WHEN VEHICLE UPSHIFTS AND THEN RETURN. GUEST HAS BEEN IN CONTACT WITH SERVICE MANAGER. NOISE CONFIRMED IN DRIVETRAIN, NOTED SUBLT BUT IT DOES OCCURE TEST DROVE ON BACK HILL. PLEASE HAVE CHECKED ADVISE. Comments: Verified reported sound. Like make and model comparison vehicle did not exhibit sound. Traced source of sound to transmission. Replacement of transmission needed to address reported sound. Warranty company sent independent inspector out, warranty company approved replacement with OEM remanufactured transmission. Car has been at dealer for since July 18, 2026 (1 month and counting) and still waiting for replacement transmission to be available from Toyota. Repair Estimate: $9681.80 Original Approved: $0.00 TOTAL APPROVED: $9681.80
- Power train
This vehicle has a UA80 8-speed transmission that has prematurely failed. This is a KNOWN issue to Toyota and they have refused to provide a fix. It is a safety hazard when all acceleration stops when attempting to merge into heavy traffic (as had happened to me last week) or on a highway traveling…
This vehicle has a UA80 8-speed transmission that has prematurely failed. This is a KNOWN issue to Toyota and they have refused to provide a fix. It is a safety hazard when all acceleration stops when attempting to merge into heavy traffic (as had happened to me last week) or on a highway traveling at top speed. I have only 27,000 miles on this automobile and it failed with NO WARNING! Within a very short time frame the following occurred: the check AWD system, TRAC off, check engine and the transmission fluid at a high temperature lights appeared on the dashboard. Shortly thereafter I experienced a burning smell, suddenly no acceleration with a high TAC response and vehicle jerking. My transmission is toast. This would have ended very badly for me as it failed on a highway at speed with heavy traffic. Toyota needs to address this and recall and replace. Shame on you Toyota!
- Unknown or other
I was parking my car and was almost to the gray slab to stop when the car suddenly surged forward! It felt like an airplane taking off. I hit a brick building. Somehow my nose was broken, and I was bleeding profusely. If someone had been walking on the sidewalk in front of me, they would have been…
I was parking my car and was almost to the gray slab to stop when the car suddenly surged forward! It felt like an airplane taking off. I hit a brick building. Somehow my nose was broken, and I was bleeding profusely. If someone had been walking on the sidewalk in front of me, they would have been crushed against the brick wall. Others have had this problem; in fact, one lady said she almost hit a brick wall! Ironic! There was no warning of any kind. However, the day before, while driving on the highway, the car did the same thing: it surged forward, but fortunately I was able to control it, and there had been no one in front of me. If I had been driving locally, I surely would have hit someone, and who knows what the consequence would have been. The Insurance Company towed the car and totaled it.
- Engine · Power train · Vehicle speed control
While driving my 2018 Toyota Highlander Limited, the check engine light began flashing off and on. I was near an exit and drove off the freeway. I could feel the car (near the gas pedal) start shaking, then the power went down quickly... as I was trying to find a safe place to go. The farther I…
While driving my 2018 Toyota Highlander Limited, the check engine light began flashing off and on. I was near an exit and drove off the freeway. I could feel the car (near the gas pedal) start shaking, then the power went down quickly... as I was trying to find a safe place to go. The farther I drove, there was less power until the car was going about 2 miles an hour. The check light continued flashing as I pulled into a parking lot. This was very scary as I'm sure the car would have just stopped on the freeway if I had not been near an exit as it just simply had no power left. (The check engine light has been on over a year and I took it to three different mechanics. Not one could fix it. This car wiped out my savings and now sits at a Toyota dealership)!
- Engine · Fuel/propulsion system · Unknown or other
I just got my vehicle inspected and successfully passed with no codes on 07/07/2026. Today 07/10/2026 as I was driving to work my vehicle began to jerk/ jitter and when into limp mode. I took it to a shop to have the codes checked on it and they said it was something to do with the transmission and…
I just got my vehicle inspected and successfully passed with no codes on 07/07/2026. Today 07/10/2026 as I was driving to work my vehicle began to jerk/ jitter and when into limp mode. I took it to a shop to have the codes checked on it and they said it was something to do with the transmission and they don’t specialize in that type of work. My vehicle has less than 45400 miles on it and been maintained regularly. I was told this was a common issue with these vehicles. I don’t know where to go to get this serviced. I called around to local shops with no luck at getting someone to fix or look at the cause of it.
- Structure · Suspension
The contact’s daughter owns a 2018 Toyota Highlander. The contact stated that while operating the vehicle, there was a clunking sound coming from the front driver’s side of the vehicle. The vehicle was taken to the local dealer, and the owner was informed that the struts needed to be replaced. The…
The contact’s daughter owns a 2018 Toyota Highlander. The contact stated that while operating the vehicle, there was a clunking sound coming from the front driver’s side of the vehicle. The vehicle was taken to the local dealer, and the owner was informed that the struts needed to be replaced. The vehicle was not repaired. The vehicle was later driven to a local tire and battery service center who inspected the vehicle and informed the owner that the front control arms were rusted and needed to be replaced, and that the front axle was cracked. The vehicle was not yet repaired. The daughter was informed that the vehicle was unsafe to drive. The manufacturer was not yet contacted. The failure mileage was 101,000.
- Power train
Transmission failed at 65,000 miles right after the warranty expired. Cost to fix is $8,000. This is an epidemic issue with Toyota Highlanders built from 2017 to 2023. Tried to get dealer to cover but they said they refuse. They said that Toyota Corporate settled by paying all dealerships for…
Transmission failed at 65,000 miles right after the warranty expired. Cost to fix is $8,000. This is an epidemic issue with Toyota Highlanders built from 2017 to 2023. Tried to get dealer to cover but they said they refuse. They said that Toyota Corporate settled by paying all dealerships for potential repairs due to this issue, however all funds have been depleted. Basically no help at all. Pursued issue with Toyota Corporate for several weeks of escalations and appeals. In the end they completely refused to offer any solution other than for me to pay out of pocket. This issue should have been a nationwide recall due to the systemic failure on thousands of Toyota Highlanders. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
My car had around 52,930 miles on it when the transmission suddenly went out and left me stranded in [XXX]. I always took my car to the North Hollywood Toyota dealership regularly, twice a year since I bought the car for regular service maintenance. When I was quoted nearly $7,000 to replace the…
My car had around 52,930 miles on it when the transmission suddenly went out and left me stranded in [XXX]. I always took my car to the North Hollywood Toyota dealership regularly, twice a year since I bought the car for regular service maintenance. When I was quoted nearly $7,000 to replace the transmission, I sold the car. Why would a 2018 Japanese car with such low mileage and in great condition suddenly have transmission problems? Something doesn’t add up. I had to get towed home. I’m wondering if other Toyota Highlander owners have experienced unexplained transmission problems as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
Complaint: I am writing to report a transmission defect in my 2018 Toyota Highlander AWD (UA80 8-speed automatic transmission). Prior to the check engine light illuminating, I noticed a burning smell coming from the vehicle. Subsequently, the following fault codes were retrieved: •P0741 – Torque…
Complaint: I am writing to report a transmission defect in my 2018 Toyota Highlander AWD (UA80 8-speed automatic transmission). Prior to the check engine light illuminating, I noticed a burning smell coming from the vehicle. Subsequently, the following fault codes were retrieved: •P0741 – Torque Converter Clutch Circuit Performance/Stuck Off •P2714 – Pressure Control Solenoid “D” Performance/Stuck Off •P2757 – Torque Converter Clutch Pressure Control Solenoid Circuit Performance/Stuck Off These symptoms are consistent with the known defect described in Toyota’s Customer Support Program ZJC (POL19-04), which acknowledges a manufacturing defect involving an improperly bent washer tab inside the UA80 transmission. However, my VIN was not included in the covered vehicles under this program, despite experiencing identical symptoms. I am also aware that multiple class action lawsuits were filed in December 2025 against Toyota alleging the company knowingly concealed this defect from consumers for years. I am requesting NHTSA to investigate whether Toyota’s CSP ZJC coverage should be expanded to include additional affected VINs, and to consider issuing a mandatory recall for all vehicles equipped with the defective UA80 transmission.
- Power train
Transmission failure (whining noise similar to the well-documented issue with UA80F 8-speed transmissions). I reported the noise and requested a specific diagnosis at approximately 95k miles --- no warning lamps/warnings were visible, just noticeable noise while driving without the radio on. On…
Transmission failure (whining noise similar to the well-documented issue with UA80F 8-speed transmissions). I reported the noise and requested a specific diagnosis at approximately 95k miles --- no warning lamps/warnings were visible, just noticeable noise while driving without the radio on. On May 22, 2026, Torrington Toyota confirmed that the transmission was failed, but vehicle is drivable. As I purchased a Toyota Extended warranty, Toyota has approved the order of a remanufactured unit, which is on back order, so repair date is TBD/unknown. I lack confidence in the long-term viability of remanufactured unit, as this UA80F transmission continues to have issues, and will cost me $12k+ after the warranty expires, in the likely case that the remanufactured unit fails. There should be a long-term fix to this expensive issue.
- Power train
The transmission went on my 2018 Toyota Highlander. The other day as I was driving on highway, lost power as I was driving in neutral. I went from 70mph to 10 or less mph, would not accelerate. All of a sudden all warning lights. Check AWD, check engine light came on, many messages at once. There…
The transmission went on my 2018 Toyota Highlander. The other day as I was driving on highway, lost power as I was driving in neutral. I went from 70mph to 10 or less mph, would not accelerate. All of a sudden all warning lights. Check AWD, check engine light came on, many messages at once. There were no warning lights displayed prior to this. I was able to get off an exit. Could not move the car anymore was not in a safe area, called police for assistance. The car was towed to an independent service center who confirmed it was a transmission issue.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10244111TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10236191DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.
- 10235217DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10235216TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- 10234314TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.
- 10230385TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
- 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Every Toyota Highlander model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.