2003 Toyota Prius

Recalls

1 recall names the 2003 Toyota Prius. Newest first.

• Steering › Electric power assist system

  Jun 1, 2011NHTSA 11V30400052,377 vehicles

  Toyota IS recalling certain model year 2001 through 2003 prius passenger cars manufactured from january 28, 2000, through may 30, 2003. the steering linkage may loosen, resulting in reduced electric steering assistance when making a left turn.

  Risk and remedy

  Risk

  Loss of power steering, particularly when an operator IS actively intending to steer the vehicle, may increase the risk of a crash.

  Remedy

  Toyota will notify owners and dealers will replace the nuts in the steering linkage free of charge. the safety recall began on july 8, 2011. owners may contact toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Steering41
2. Electrical system14
3. Engine and engine cooling11
4. Tires11
5. Service brakes, hydraulic8
6. Power train6
7. Vehicle speed control5
8. Service brakes5
9. Service brakes, electric3
10. Unknown or other3

Latest complaints

• Oct 26, 2022CA176,000 mi
  Steering
  The contact owns a 2003 Toyota Prius. The contact stated that while driving at 65 MPH, the steering wheel began to vibrate with an unknown message displayed on the instrument panel. As the failure persisted, the message disappeared, and the contact was able to drive to her destination. Upon restart…

  The contact owns a 2003 Toyota Prius. The contact stated that while driving at 65 MPH, the steering wheel began to vibrate with an unknown message displayed on the instrument panel. As the failure persisted, the message disappeared, and the contact was able to drive to her destination. Upon restart of the vehicle, the contact received a do not drive message on the instrument panel with the steering wheel vibrating. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective steering sensor. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 11V304000 (Steering). The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 176,000.

• Aug 31, 2020NJ
  Service brakes
  Occasionally, when braking, the car will begin to brake, then lurch forward a little, and then brake again properly. It's disconcerting at best and scary and dangerous at worst. I've had this brake problem for years but finally realized that it's a significant toyota flaw with the ABS, and that…

  Occasionally, when braking, the car will begin to brake, then lurch forward a little, and then brake again properly. It's disconcerting at best and scary and dangerous at worst. I've had this brake problem for years but finally realized that it's a significant toyota flaw with the ABS, and that newer priuses and lexuses were recalled because of a similar problem. Toyota did not recall the 2001-03 priuses and refuse to accept that it's anything but the result of age (as per aug 2020). However, I've seen online that many owners have had this problem since they first bought the car! I bought it used and can't remember how long it's been happening. It's not every time I drive the car. It hasn't caused an accident, but it certainly could. And if I crash into someone, it will be considered my fault, even though it's very clearly toyota's fault! I'm very disturbed that people have been reporting this issue for years, that toyota dealers have referenced it as a problem, too, and that toyota refuses to accept responsibility and fix the problem.

• Jul 10, 2020IL151,000 mi
  Electrical system · Service brakes

  For no apparent reason when driving, the emergency brake will engage, without pressing the e brake pedal. also, intermittent once car IS parked and doors locked, alarm will just start going off for nonreason.

• Jan 26, 2020CT136 mi
  Steering

  It's mostly when I'm turning right the power steering warning light will come and there will be no power steering. I have see a lot of complaints with the same problem. Sometimes as I was driving in the city or just as I'm starting to drive

• May 29, 2019OR130,000 mi
  Steering
  We purchased a 2003 toyota prius in june of 2018. it has approximately 140,000 miles on it. when the weather started getting colder in october of 2018, the car exhibited the following problem: car steering wheel shakes violently for several seconds while exiting the driveway usually as we are…

  We purchased a 2003 toyota prius in june of 2018. it has approximately 140,000 miles on it. when the weather started getting colder in october of 2018, the car exhibited the following problem: car steering wheel shakes violently for several seconds while exiting the driveway usually as we are turning the steering wheel. the vehicle was in motion when the shaking occurred and it was often after making a turn and/or straightening the steering wheel. in order to stop the shaking, the car has to be stopped. we have done some searches online and it appears that this problem IS common for the 2003 toyota prius. however, we called 3 dealers and they all say they don't know about it and they have to see the car as it IS shaking to determine the cause of the issue. since the weather IS now warmer, it IS unlikely it will occur unless we get a cold morning. we cannot leave the car at a dealership indefinitely. we were planning a trip to idaho and are afraid to have the car on the road because of this issue. do you know anything that we can do to correct this defect? Should we contact toyota directly?

• Jul 31, 2017NY123,200 mi1 injury
  Electrical system · Engine and engine cooling · Fuel/propulsion system
  There IS no thermostat gauge in a 2003 toyota prius , the car over heats and you don't know until your in the middle of traffic nearly getting killed. Toyota was contacted, but say not a recall and they don't honestly car cause car IS old . That's not right , anything you still use from cars or…

  There IS no thermostat gauge in a 2003 toyota prius , the car over heats and you don't know until your in the middle of traffic nearly getting killed. Toyota was contacted, but say not a recall and they don't honestly car cause car IS old . That's not right , anything you still use from cars or even medicine have later come back to hurt or killed people. There IS no hot to cold gauge in the car , 2003 only . I have investigated and see people publish about this but let it slip by . I was driving with no installed gauge and survived through make a left hand turn on a stalled vehicle that over heated and was later check by toyota technicians that said f there was a thermostat gauge problem would of most likely be avoided. Somebody can't keep open and closing the radiator cap cause of this missing gauge . Oil has dipstick you check !!! Safely too. Not going fry my face or burn my hands on keep checking the radiator. Plus with a proper gauge you might know if your car IS cooled down or safer to check. Toyota had refused to address or claim any issues. Case# [xxx]. People lives on at stake cause they wanted to a. Save money b. Don't know how forget to install the part for the year on every 2003 prius !! Please help , toyota does not car about my safety or anybody else safety - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr

• Feb 27, 2017MI174,000 mi
  Steering
  This has happened several times intermittently; the steering wheel shakes when backing out of the garage turning into the "turn-around" spot, it has also happened while turning into my driveway. Mostly at slow speeds, there IS a noise, grinding type, coming from the steering column. The dealer said…

  This has happened several times intermittently; the steering wheel shakes when backing out of the garage turning into the "turn-around" spot, it has also happened while turning into my driveway. Mostly at slow speeds, there IS a noise, grinding type, coming from the steering column. The dealer said the brakes could be doing it, so they replaced the front pads and re-surfaced the rotors, (after the $175) the problem persists. When I put my vin into the nhtsa website, they tell me there IS no recall but on .nhtsa.gov/recalls#vehicle it IS included, by year and it must have been made before 12-31-2002 because that's when we got it. Most recently on 02/27/2017, but has been going since nov. Of 2016

• Jul 1, 2016CA
  Unknown or other

  I have no vehicle problems, but the safercar.com website won't let me enter my vin [xxx] , saying that I had to follow the format, even though a year or two ago it worked! What can I do??? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr

• Jun 17, 2016HI100,000 mi
  Steering

  TL* the contact owns a 2003 toyota prius. While driving 10 mph, and making a left turn, the steering wheel shook violently. The vehicle was taken to the dealer, but the cause of the failure could not be found. The vehicle was not repaired. The vin was included in nhtsa campaign number: 11v304000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

• Oct 20, 2015VA162,000 mi
  Steering

  TL* the contact owns a 2003 toyota prius. While driving at approximately 35 mph, the steering wheel shook intensely. The vehicle was serviced under nhtsa campaign number: 11v304000 (steering), but the failure persisted. The manufacturer was not notified of the failure. The vin was not provided. The approximate failure mileage was 162,000.

• May 7, 2015CA63,000 mi
  Steering
  TL* the contact owns a 2003 toyota prius. While driving approximately 35 mph, an unknown warning message displayed and the steering wheel was very difficult to turn. The vehicle was restarted and functioned as normal. The failure occurred multiple times. The vehicle was not diagnosed or repaired.…

  TL* the contact owns a 2003 toyota prius. While driving approximately 35 mph, an unknown warning message displayed and the steering wheel was very difficult to turn. The vehicle was restarted and functioned as normal. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed that the vehicle was not included in nhtsa campaign number: 11v304000 (steering). The failure mileage was 63,000.

• Jul 22, 2014MICrash1 injury
  Seat belts
  TL* the contact owns a 2003 toyota prius. the contact stated that while at a traffic light, another vehicle crashed into the rear end of the vehicle and the seat belt failed to restrain her from hitting her head onto the steering wheel. the vehicle was destroyed. The contact sustained injuries…

  TL* the contact owns a 2003 toyota prius. the contact stated that while at a traffic light, another vehicle crashed into the rear end of the vehicle and the seat belt failed to restrain her from hitting her head onto the steering wheel. the vehicle was destroyed. The contact sustained injuries that required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was unknown. The vin was unavailable. updated 10/2/14*cn the consumer stated she did not report this information. There was a recall on the seatbelts which was never taken care of. The consumer did not sustain injuries that required medical attention. The consumer sought medical attention to ensure her injuries were actually minor. updated 3/30/2015 *js

• Jun 28, 2014TX145,000 mi
  Steering
  While driving, the steering wheel begins to shudder. at one point, it power steering makes a spontaneous turn to the left, which I prevent with my hands, but nevertheless moves the car to the left enough to cause an accident if the driver IS not paying close attention, or happens to be too near…

  While driving, the steering wheel begins to shudder. at one point, it power steering makes a spontaneous turn to the left, which I prevent with my hands, but nevertheless moves the car to the left enough to cause an accident if the driver IS not paying close attention, or happens to be too near another car. the power steering immediately shuts off, and the rest of the trip continues with no power steering, until the car IS turned off. the next time the car IS turned on, the power steering IS back (until it happens again). *tr

• Jun 19, 2014FL160,000 miCrash1 injury
  Air bags
  Purchased car on ebay from a pa dealer, did not know, nor was I told that the car had no airbag. whether it was removed or not replaced I don't know. my wife was driving and received a compound fracture of her right leg. I understand that it IS a federal offense not to notify a buyer of missing…

  Purchased car on ebay from a pa dealer, did not know, nor was I told that the car had no airbag. whether it was removed or not replaced I don't know. my wife was driving and received a compound fracture of her right leg. I understand that it IS a federal offense not to notify a buyer of missing airbags. my wife had to be airlifted for treatment, and still IS unable to walk correctly. she has continuous pain. *tr

• Jun 4, 2014CA35,946 mi
  Service brakes
  The vehicle would not come to a stop when the brakes were applied. an alarm/light indicator came on for ABS brakes at the same time. I had to apply the emergency brakes for the vehicle to come to a stop. I was able to avoid two vehicles and came to a stop in the bus stop area. the vehicle was…

  The vehicle would not come to a stop when the brakes were applied. an alarm/light indicator came on for ABS brakes at the same time. I had to apply the emergency brakes for the vehicle to come to a stop. I was able to avoid two vehicles and came to a stop in the bus stop area. the vehicle was towed for repair but the repair shop cannot find the root cause of the problem without the need to replace the entire braking system. for a vehicle with only 36K miles this seems highly unusual and a severely dangerous situation. *Tr

• Mar 8, 2014WA113,400 mi
  Steering
  Violent shaking of the steering wheel when turning in cold weather. it has happened most days this winter when temperatures were below 45F degrees. it was mostly an annoyance at first, and would happen when starting the car, but twice it has nearly caused a crash. the first near collision…

  Violent shaking of the steering wheel when turning in cold weather. it has happened most days this winter when temperatures were below 45F degrees. it was mostly an annoyance at first, and would happen when starting the car, but twice it has nearly caused a crash. the first near collision from shaking was in january when trying to park between two cars in a parking spot and I couldn't control the wheel until I put threw the car into park, turned it off, and turned it on again. the second, and most serious incident so far I nearly hit a pedestrian in a crosswalk while trying to make a right turn in downtown seattle on a day when it was in the 20'S. turning right the steering wheel started shaking so violently it broke free from my grip, I lost control of the car and it veered left into the oncoming lane towards a pedestrian. I slammed on the brakes and only missed him by about 3 feet. I contacted toyota and was informed that there had been a 2 year service campaign to replace the eps, but that the campaign expired 12/31/13, and they were therefore unable to do a replacement because I didn't bring the car into the dealership before the deadline, and they don't see it as a safety issue. we were never contacted by toyota about the service campaign, and the issue did not become dangerous or even particularly bothersome until nearly a month after the campaign expired. due to this nearly causing two accidents in a short time span just past the campaign deadline, and the fact that it seems to be a common problem on this model of prius, I believe this should be escalated to a general recall or extended warranty based also on mileage instead of solely on the calendar year to not penalize lower mileage vehicles coming into the problem beyond the expiration of the class action lawsuit mandated service campaign. *tr

• Oct 25, 2013NY150,000 mi
  Service brakes
  ABS brake light came on then went off. I brought car to mechanic who checked brakes. there was no problem with the brakes. then I heard a high pitched alarm sounding noise while the ABS brake light warning was on, then both would turn off then on then off.....there IS no rhyme or reason to what…

  ABS brake light came on then went off. I brought car to mechanic who checked brakes. there was no problem with the brakes. then I heard a high pitched alarm sounding noise while the ABS brake light warning was on, then both would turn off then on then off.....there IS no rhyme or reason to what IS causing this trouble. when I checked the internet, other prius owners complained about this as well. some of those people have spent thousands of dollars to fix the problem and after all the "codes" had been fixed, the alarm sounded yet again. there should be a recall notice for this problem. *tr

• Sep 9, 2013VA130,000 mi
  Steering

  Started vehicle , began to pull out of driveway and steering wheel began to shake violently. Had to stop vehicle to wait for steering wheel to stop shaking. Has been doing it everytime I go to start vehicle . Seems to do o.k. Driving at speeds above 10 mph. Starting to get slight vibration at highway speeds. Toyota dealership says power steering rack needs to be replaced at a cost of $3400.00. *tr

• Aug 29, 2013MO136,720 miCrash
  Structure › Body

  While backing up slowly (under 10), the car suddenly sped up, unintended accelerated, to hit the movable barrier and another car before braked.

• Aug 27, 2013TX115,000 mi
  Electrical system · Electronic stability control (esc) · Equipment adaptive/mobility
  My 2003 prius (first gen, from japan), has been thru a few recalls - 1 was to seal the battery better early on (04ish), then it was given new pinion shaft nuts. Latest issue has been an issue all along, just not diagnosed/fixed til now. Sometimes the 'check engine' light would come on, with the…

  My 2003 prius (first gen, from japan), has been thru a few recalls - 1 was to seal the battery better early on (04ish), then it was given new pinion shaft nuts. Latest issue has been an issue all along, just not diagnosed/fixed til now. Sometimes the 'check engine' light would come on, with the car/! /Triangle graphic on touch screen. This time it didn't go away. Long story short, it was the electric water pump that needed to be replaced. Dealer said it wasn't cycling properly, leaking antifreeze; also a big hybrid battery issue was showing up, but they suspected when fixing water pump it might clear up battery issue. Did research, found this has been a big issue for a lot of prius owners. Saw the consumer reports & this story, from a toyota news release. The following IS exactly what I've experienced, & my car was part of the pinion shaft nuts/steering column recall, but not water pump recall!: "toyota IS recalling 670,000 of their popular prius hybrids in the us to correct two safety issues. They say all of the vehicles will be inspected to see if a part in the steering shaft needs to be replaced due to an issue that could cause excessive wear. 350,000 of these same prius vehicles (from 2001-2010 in japan ) are also being recalled to replace the electric water pump for the hybrid system. Toyota says the pump could fail and cause the hybrid system to stop running. They said its dealers will inspect & replace any defects free of charge. Recall notices will go to owners in dec. 2012. About 2.77M vehicles worldwide are affected."toyota did not pay for my repair, $669; that was with a 15% off coupon! I am keeping my receipt. Toyota needs to include my vin in the next batch of recalls for this defective water pump, which has been defective since day 1, but a slow diagnosis, that may have affected the overall function of the hybrid system battery permanently. No fun! *tr

• Nov 7, 2012NC75,000 mi
  Steering
  Two years ago, my car began exhibiting steering issues. When turning, both in reverse and drive, the steering wheel would shudder violently. After a few seconds, the shuddering subsided and the car steered normally. The issue was especially bad when the car was cold and improved as the car warmed…

  Two years ago, my car began exhibiting steering issues. When turning, both in reverse and drive, the steering wheel would shudder violently. After a few seconds, the shuddering subsided and the car steered normally. The issue was especially bad when the car was cold and improved as the car warmed up. Over the past couple of years, the issue has worsened, occurring with increasing frequency and with increasing violence. The steering wheel now jerks uncontrollably as I drive, and the steering wheel shudders when turning, sometimes so violently that I cannot hold onto the wheel or control the car. Turning left IS becoming progressively difficult; the car pulls constantly and sharply to the right even though the tires on the car were just aligned. the 2003 toyota prius was already recalled for steering issues exactly as I describe. Toyota claimed the issue lay with the pinion shaft nuts. The pinion shaft nuts in my car were already replaced, per the recall. However, the steering problem persists and IS growing worse. From my research, other 2003 toyota prius owners describe the same problem, and the same failure of the recall repair to remedy the problem. Mechanics not affiliated with toyota have told me this IS a common, well known issue with the 2003 toyota prius. according to the toyota recall notice, "if the steering wheel IS repeatedly and strongly turned to the full-lock position, there IS a possibility the nuts securing the pinion shaft in the steering gear box assembly may become loose." (http://pressroom.toyota.com/releases/toyota+prius+eps+pinion+shaft+nut+june+2011+recall+faq.htm). However, my car has been driven gently and maintained well throughout its life. Despite my careful care of the vehicle, it has become dangerous to drive. I believe the recall insufficiently addressed the steering issues endemic to the 2003 toyota prius. *tr

• Jul 27, 2012CA85,377 mi
  Electrical system · Service brakes
  I took my car in a week before this incident because I needed service and was going on a trip to san diego with my 5 yr old daughter. Keyes toyota in van nuys did everything to it and replaced my front brakes and inspected everything including the other brakes... So yesterday, im on the freeway and…

  I took my car in a week before this incident because I needed service and was going on a trip to san diego with my 5 yr old daughter. Keyes toyota in van nuys did everything to it and replaced my front brakes and inspected everything including the other brakes... So yesterday, im on the freeway and suddenly a piercing, long beep happens and 2 warning lights come on. " brake and ABS" ... I'm thinking " what just happened! I just had my car made perfect the other day!!?? .. And then, not two minutes after those warning lights came on, my brakes completely failed!! pedal to the floor nothing! :-( ... I was soooooo scared.... I put my hazards on and crept over to find a shoulder .... I weaved over without causing an accident thank god so I get to the shoulder thankfully but it's a short shoulder... And im praying as I roll to a stop .. I've been back and forth with the dealership and toyota corporate these past 24 hours because I should not have to pay over $2000 for something that IS the manufacturers fault!!... I could have died or killed someone...what if my daughter was in the car and I was at an intersection slowing for a red light!!?? oh my god!... Something has to be done... I'm fully ready to sue toyota...go to the news outlets...los angeles times...anyone who will make this public... No one should die because they are trying to help the environment.... And no one should die because a corporation won't own up! ..I'm putting a stop order on the repair tomorrow morning....i'm hoping you can help me and others who could potentially be fatally injured (or their children) from an electrical system that just fails! both the dealership and corporate just said " well, that particular part only has a 3 yr warranty or 36,000 miles and so after that it's the owners responsibility. Really? It's my responsibility if your crazy faulty car kills me or my child? Nuts! *tr

• Apr 16, 2012WA56,488 mi
  Unknown or other

  Notified by dealer that both cv joints on front axles are severely worn and in danger of failure. The car has 56,488 miles on it. It has been well maintained, and most mileage was commuting at speeds under 45 miles/hour. This would seem to be a significant safety concern that should not occur at this mileage. *js

• Sep 29, 2011PA284,998 mi
  Vehicle speed control
  Customer states vehicle began racing wildly, acting like transmission was not engaged. driver stated as not depressing the accelerator during the alleged event. customer was driving on steep uphill grades at approximately 45 mph. vehicle was shut off and restarted. vehicle proceeded to operate…

  Customer states vehicle began racing wildly, acting like transmission was not engaged. driver stated as not depressing the accelerator during the alleged event. customer was driving on steep uphill grades at approximately 45 mph. vehicle was shut off and restarted. vehicle proceeded to operate with 6-7 reoccurrences throughout 100 miles of driving at highway speeds. customer states that this has never happened before however 6 months earlier the vehicle would not start and would stall repeatedly. customer states vehicle as relatively trouble free with a history of routine maintenance as well as replacement of the rear wheel bearings. (note: this record was received via telphone by an odi investigator rather than through our hotline or online form. it has been added to our complaint file in response to a third party request.) updated 05/03/12*lj updated 05/04/12

• Sep 29, 2011VT104,442 mi
  Steering
  TL* the contact owns a 2003 toyota prius. The contact stated after having her vehicle repaired under nhtsa recall campaign ID number: 11v304000 (steering:electric power assist system) the steering wheel would jerk violently and made a loud noise. The vehicle was taken to a dealer who was unable to…

  TL* the contact owns a 2003 toyota prius. The contact stated after having her vehicle repaired under nhtsa recall campaign ID number: 11v304000 (steering:electric power assist system) the steering wheel would jerk violently and made a loud noise. The vehicle was taken to a dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vin was not available. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 104,442.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
• 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
• 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10197476Replacement vin plates.
• 10197473Product general information.
• 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10179698TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.
• 10179602TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.
• 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
• 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10176284TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
• 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
• 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
• 10166044Dealer Package: 09/30/19 A watermark has been added to the Dealer Letter to indicate that ZTI expired on September 30, 2019. In our continuing efforts to assure the best in customer satisfaction, Toyota will initiate a Customer Support Program (CSP) to extend the warranty coverage on specific Malfunction Indicator Light (MIL) ?ON? Diagnostic Code for certain 2001 through 2003 model year Prius vehicles. Toyota has received reports that certain 2001 through 2003 model year Prius vehicles may exhibit a MIL (check engine light) ?ON? with the following codes: ? Diagnostic codes P3190 and P3101 with information code 204 or ? Diagnostic codes P3191 and P3101 with information code 205
• 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
• 10152247TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

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