2005 Toyota Prius
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Prius › 2005
These records cover every 2005 Toyota Prius. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2005 Toyota Prius. Newest first.
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched…
Risk and remedy
Risk
The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy
Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient…
Risk and remedy
Risk
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Southeast toyota IS recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-800-301-6859.
Toyota IS recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk and remedy
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus ES 350, IS 350 and IS 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners on december 31, 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.
The intermediate shaft and sliding yoke in the electric power steering system can crack when large forces are applied and the connection may separate or the sleeve may fracture.
Risk and remedy
Risk
This could result in a loss of steering control of the vehicle.
Remedy
Toyota will replace the steering intermediate shaft and inspect the sliding yoke and replace it if necessary. the recall began on june 9, 2006. owners may contact toyota at 1-800-331-4331.
On certain vehicles, due to improper assembly of the air bag inflator, which IS used in the side air bag, the curtain shield air bag, and the knee air bag assembly, some inflators were produced with an insufficient amount of the heating agents necessary for proper air bag deployment. in this condition, the expansion force of the gas may be insufficient to…
Risk and remedy
Risk
This may increase the risk of injury to the occupant in the involved seating position in the event of a crash.
Remedy
Dealers will replace the specific srs air bag. the recall began on april 6, 2006. owners may contact toyota at 1-888-270-9371, scion at 1-866-548-1851, or lexus at 1-800-255-3987.
Owner complaints
1,051 complaints102 involved a crash4 involved a fire66 injuries1 deaths
What owners report most
Latest complaints
- Engine · Power train · Unknown or other
Eingen faliur acording to dealership Toyota of Anthioc the veicle is on there lot for now but there diagnostic was engine faliure
- Service brakes
ABS actuator failed and had little to no braking action while merging on the freeway. Had to swerve to avoid collision on interstate
- Electrical system · Exterior lighting › Turn signal › Flasher unit
The contact owns a 2005 Toyota Prius. The contact stated that while driving at an undisclosed speed, the left turn signal was activated, however, the left turn signal failed to function as intended. In addition, the contact stated that the four-way flashers failed to function as intended. The…
The contact owns a 2005 Toyota Prius. The contact stated that while driving at an undisclosed speed, the left turn signal was activated, however, the left turn signal failed to function as intended. In addition, the contact stated that the four-way flashers failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a computer failure. The contact was informed that an unknown part needed to be replaced, or an unknown software update was needed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was approximately 143,500.
- Exterior lighting › Turn signal
The contact owns a 2005 Toyota Prius. The contact stated that while replacing the instrument cluster, the contact discovered that the turn signals were inoperable. The vehicle was taken to the dealer, who determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,500.
- Air bags
Vehicle: 2005 Toyota Prius VIN: [XXX] Date of Incident: April 2024 Location: Citrus Heights, California Incident Summary: In April 2024, I was involved in a front-end collision while driving my 2005 Toyota Prius. I rear-ended another vehicle at moderate to high speed. Despite the severity of the…
Vehicle: 2005 Toyota Prius VIN: [XXX] Date of Incident: April 2024 Location: Citrus Heights, California Incident Summary: In April 2024, I was involved in a front-end collision while driving my 2005 Toyota Prius. I rear-ended another vehicle at moderate to high speed. Despite the severity of the impact, the driver-side airbag failed to deploy. As a result, I was thrown forward and hit my head on the windshield, suffering lacerations and head trauma. After being evaluated by emergency responders and undergoing a hospital visit (MRI included), I was told I had not sustained any life-threatening injuries. However, since the crash, I have experienced severe cognitive symptoms, including confusion, chronic fatigue, sudden drowsiness, memory loss, and extreme mood swings. These symptoms are ongoing and have made daily life extremely difficult. I had brought the vehicle to Roseville Toyota in Roseville, CA, for a full pre-purchase inspection prior to the crash. They provided a CARFAX vehicle history report, but they did not inform me that the airbag had failed to deploy in a previous incident listed in the report. I was unaware the airbag system might be defective, and if I had known, I would not have driven or purchased the vehicle. To this day, there has been no recall issued for airbags on this vehicle, and I believe this is a dangerous and potentially fatal defect that must be investigated by NHTSA. I am asking for an investigation into why the airbag system failed, and whether other Toyota Prius models from these years have similar undisclosed issues. Supporting Info: •The vehicle had dealership service history. •Toyota has documentation showing the vehicle was inspected and that I received the CARFAX, but they failed to alert me to the airbag defect. •I was paid out for the vehicle’s value and partial medical expenses through insurance, but no accountability has been taken for the **failed airbag INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
i had brake warning lights pop up on my dash..my brake actuator fail on my 05 prius.. this is a known issue with toyota prius. the brake actuator is a very important part of the braking system and vehicle is deemed unsafe with a failed actuator/module.. the dealer quoted over 3000 in repairs.. they…
i had brake warning lights pop up on my dash..my brake actuator fail on my 05 prius.. this is a known issue with toyota prius. the brake actuator is a very important part of the braking system and vehicle is deemed unsafe with a failed actuator/module.. the dealer quoted over 3000 in repairs.. they were covering them for a while and now they are not.. the cost of the repair exceeds the value of vehicle due to the brake actuator being very expensive.. this is something that should have been recalled..
- Service brakes
Brake actuator going bad. Safety is put at risk as brakes are slow to work and sometimes don't work at all for a couple of seconds, making sudden stops impossible. Has not been confirmed by dealer. Has not been inspected. ABS and TPMS light would briefly pop up for a couple of seconds on car startup before shutting off.
- Electrical system › Instrument panel › Speedometer/odometer · Service brakes
The contact owns a 2005 Toyota Prius. The contact stated that while driving at an undisclosed speed, the brakes seized. In addition, the contact heard a squealing sound and the ABS warning light illuminated. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed or…
The contact owns a 2005 Toyota Prius. The contact stated that while driving at an undisclosed speed, the brakes seized. In addition, the contact heard a squealing sound and the ABS warning light illuminated. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The contact stated that the odometer was inoperable and failed to display the correct mileage. The contact stated that the odometer was stuck on 299,999.
- Service brakes
This has been an on going issue with all of toyota hybrids, the abs actuator which control the brakes isn't safe to drive around when not functioning right. Dealership will not replace im suprise that this has no been a recall as its a safety hazard on the road not only for the driver but putting others in danger. My brakes sometimes is floored to the ground with minimal stoppage.
- Service brakes
Prius have a LONG known problem w/ braking systems (over 15 years) defaulting to SOFT brake pedal that (will) kill any driver. Toyota decided to avoid a recall by paying off a few repair jobs, during warranty. They have created a new part to resolve the issue. $4000 to replace a brake pump. Most fail at 150k miles. . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Electrical system · Steering
I had lost functionality for some buttons on the steering wheel that didn't directly impact safety. On replacing the clockspring mechanism inside the whweel I decided to inspect the old unit. Four of the lines in the flex cable are impacted by corrosion, three have already failed. The fourth…
I had lost functionality for some buttons on the steering wheel that didn't directly impact safety. On replacing the clockspring mechanism inside the whweel I decided to inspect the old unit. Four of the lines in the flex cable are impacted by corrosion, three have already failed. The fourth line is one of the airbag's electrical lines. I'm filing an issue report because the airbag would be next impacted by this failure and I believe there's a fair chance the corroded line could fail during the vehicle's attempt to fire the airbag on the wheel.
- Service brakes
11 months ago I had a brand new Toyota ABS brake actuator installed on my 2005 Prius. Less than a year later, it is failing again. Since I've driven the car more than 12,000 miles Toyota will not replace the part under warranty. Toyota charges $1800 for the part alone. I had an abs brake actuator fail on a previous 2007 Prius as well. Toyota forums imply this is a too common problem.
- Electrical system
The red triangle keeps coming on with engine repair light when ever I'm driving from Los Angeles. My mechanic said that there's a recall from 2004 for the water pump. Please advise. Thank you, [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Service brakes
We purchased our 2005 Prius in 2014, and after 7 years of learning to drive with the bizarre behavior of this Gen 3 Prius, and reporting it to the dealer (who said that's just how they are designed), I just read dozens of reports on NHTSA, all from Gen3 Prius owners, all reporting identical issues…
We purchased our 2005 Prius in 2014, and after 7 years of learning to drive with the bizarre behavior of this Gen 3 Prius, and reporting it to the dealer (who said that's just how they are designed), I just read dozens of reports on NHTSA, all from Gen3 Prius owners, all reporting identical issues with the antilock braking and traction control systems. It is as if Toyota intentionally designed them to operate exactly the opposite of how they should. With traction control, anytime the front drive wheels loose traction - gravel, railroad tracks, even as simple as painted road stripes or damp surfaces - traction control kicks in; however, on this car, traction control immediately cuts all motive power to the drive wheels, leaving the driver vulnerable to getting hit from behind; it cuts in and out until the car decides it has enough traction to proceed. It's dangerous and idiotic. The anti-lock brakes do much the same; if one encounters a situation requiring emergency braking, when the anti-lock system initiates, the brakes simply cut out, and the car jumps ahead, until they grab, then loose again immediately, with multiple lurches, and sometimes just no brakes at all available. It is dangerous and, from the Toyota dealer where we get it serviced regularly, a constant complaint from owners. And, Toyota does nothing. There needs to be a class action addressing both of these dangerous propensities. It's an awful design. Just awful.
- Unknown or other
While driving in a heavy trafficed area, my car eccellerated on its own. When i stepped on the brake the car did not respond but simply kept driving at around 20 miles per hour. Magically i was able to navigated the traffic and there was no crash, but there certainly could have been and several people could have been badly hurt. I have scheduled a mechanics assessment for tomorrow.
- Fuel/propulsion system
Fuel pump malfunctioned. The vehicle stalled at low speeds while driving on an incline and gave a large red exclamation error sign on the dashboard. It stopped accelerating and came to a stop. Afterwards the engine will not start anymore. The car was towed to a garage and they found the fuel pump to be faulty.
- Electrical system · Service brakes
When driving the vehicle multiple lights came on (ABS, VSC, & brake)! Brakes became hard to push at times and didn’t feel normal. Took it to shop and had both ABS speed sensors replaced. Warning lights went away and brakes were normal again. After a day, the lights came back on and a constant alarm…
When driving the vehicle multiple lights came on (ABS, VSC, & brake)! Brakes became hard to push at times and didn’t feel normal. Took it to shop and had both ABS speed sensors replaced. Warning lights went away and brakes were normal again. After a day, the lights came back on and a constant alarm started sounding! The brake system failed and the vehicle was super hard to stop! Came very close to having a major accident on the interstate when this happened!!! It took pumping of the brakes and full force on the pedal to bring it to a stop!! Went back to the shop and was told that the ABS control module/actuator went bad and needs to be replaced. Was also told that this system is a known problem in Toyota Prius’s for a long time!!!!!!!!!!!!!!
- Electrical system · Electrical system › Instrument panel › Speedometer/odometer
The contact owns a 2005 Toyota Prius. The contact stated when the vehicle was started, the instrument panel was inoperable. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The VIN was not available. The approximate failure mileage was 25,000.
- Electrical system › Instrument cluster/panel
The contact owns a 2005 Toyota Prius. The contact stated while starting the vehicle, the instrument panel failed to light up or show any electrical functions. The contact restarted the vehicle however, the failure persisted. The contact was concerned with not knowing the speed, mileage, fuel level…
The contact owns a 2005 Toyota Prius. The contact stated while starting the vehicle, the instrument panel failed to light up or show any electrical functions. The contact restarted the vehicle however, the failure persisted. The contact was concerned with not knowing the speed, mileage, fuel level, or engine performance while driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
- Air bags · Seat belts
On 9/12/21, I was driving 25-30mph when the SUV in front of me stopped on the freeway interchange suddenly and unexpectedly (other cars were not around us). I hit the breaks very hard and fast but could not stop and collided with the SUV. The front end of the Prius lodged under the back end of…
On 9/12/21, I was driving 25-30mph when the SUV in front of me stopped on the freeway interchange suddenly and unexpectedly (other cars were not around us). I hit the breaks very hard and fast but could not stop and collided with the SUV. The front end of the Prius lodged under the back end of the SUV and the impact was enough to wreck the Prius. During that collision, the driver side seatbelt engaged, but the passenger side seatbelt did not. My preteen hit his forehead on the dashboard very hard. Additionally, the airbags failed to deploy. I could smell an odor from the dust from the airbags. The car is at a repair shop waiting for insurance adjuster to inspect. There were no warning lamps or other messages of the problem prior to the failure.
- Service brakes
I never received any notification of need to change out the actuator on my brake system. my car has been maintained meticulously. yesterday while driving on interstate, the ABS, brake, and vsc lights illuminated. my mechanic says $2500 repair. I was never notified of this life threatening issue by toyota. The 'extended warranty' of course was time limited, expiring in 2017. should have been a recall
- Engine
Car stopped accelerating/ engine died while driving at 20-30 mph exiting holland tunnel. Coasted, then braked to stop, pulling over to shoulder. Turned ac off. Red warning light on. Ac warning light? Pressed park button. Press power button to turn off car. Waited 5 sec and then pressed power button, keeping ac off , and resumed accelerating.
- Service brakes
TL* the contact owns a 2005 toyota prius. The contact stated while driving at various speeds, the brake pedal was depressed in anticipation to stop the vehicle. The contact stated the brake warning light was illuminated. The vehicle was taken to mike calvert toyota (2333 s loop w, houston, tx…
TL* the contact owns a 2005 toyota prius. The contact stated while driving at various speeds, the brake pedal was depressed in anticipation to stop the vehicle. The contact stated the brake warning light was illuminated. The vehicle was taken to mike calvert toyota (2333 s loop w, houston, tx 77054) where it was diagnosed with the brake actuator needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was informed of the failure. The contact was informed that the recall had ended in 2017. The approximate failure mileage was 100,000.
- Power train
During cold weather trying to drive the car it will not stay in the gear I have to hold it down even when I back out of the driveway or when I go anywhere it starts to warm up then the car may sometimes stay in gear.
- Service brakes
Vehicle in motion at lower speeds usually below 10 miles per hour, which IS when the friction brakes kick in as you coming to a stop. The issue IS that the friction brakes come in and lock up way too hard even though the pressure on the pedal has not changed. This causes the car to skid and/or…
Vehicle in motion at lower speeds usually below 10 miles per hour, which IS when the friction brakes kick in as you coming to a stop. The issue IS that the friction brakes come in and lock up way too hard even though the pressure on the pedal has not changed. This causes the car to skid and/or buck, not stopping as effectively, making it more likely to cause an accident. The issue seems to be more prevalent with the rear drum brakes but the front disk brakes also contribute to it.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Intermediate Steering Shaft Separation
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI…
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
- Engine stalling
Odi opened pe05-029 based on 33 reports of alleged gasoline engine stalling on the subject vehicles.the subject vehicles are gasoline/ electric hybrid vehicles that can be operated in gasoline or electric modes, or a combination of both depending on the power demand.all reports allege that the gasoline engine shut…
Odi opened pe05-029 based on 33 reports of alleged gasoline engine stalling on the subject vehicles.the subject vehicles are gasoline/ electric hybrid vehicles that can be operated in gasoline or electric modes, or a combination of both depending on the power demand.all reports allege that the gasoline engine shut down suddenly without warning.some of the complainants reported that the vehicle continued to operate using the electric mode for a period of time after the gas engine stalled and some reported that the vehicle shut down at the same time that they felt the gas engine stalled.some consumers reported that they were able to restart the vehicle either immediately or after allowing the vehicle sit for a short time, whereas others reported that they had their vehicle towed.during pe05-029, additional failure data was identified as noted in the failure report summary above.the complaint data represents incidents where engine stalling was alleged or where the vehicle was alleged to have one of the various conditions that causes the gas engine to stall.in its august 26, 2005 response to odi's information request, toyota identified various conditions that could cause the subject vehicles to experience a gas engine stall.if this happens, the driver IS alerted by an audible sound and various warning lights.the vehicle will continue to operate in the electric mode and the electrically-powered brake and steering operation will continue to function normally. Analysis of the warranty data indicated that over 97% of vehicles experiencing a gas engine stall resulted from an issue with the program logic in the electronic control module (ecm) system, which may cause the ecm system to not start the gas engine when required.as a result, the vehicle will enter the limited operation mode described above.the majority of the odi complaints also indicated that the driver experienced this condition in conjunction with the engine stall. During october 2005, toyota informed odi that it would initiate a special service campaign (ssc) to reprogram the ecm software on approximately 75,000 my 2004 and early 2005 subject vehicles to address the gas engine stalling condition.during this ssc, dealers will also apply special dielectric grease to a transaxle connector to prevent water intrusion which may also cause similar limited operation conditions.based on odi's analysis, this remedy should address most of the incidents resulting in a limited operation mode.given these circumstances, further use of the agency resources in this matter does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
- 10210376OBSOLETE NOTICE Month 09, 2022: This bulletin is now obsolete. Please see T-SB-0014-22.
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10183185TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
- 10182983TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Every Toyota Prius model year
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