1996 Chrysler Town And Country
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › Town And Country › 1996
These records cover every 1996 Chrysler Town And Country. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 1996 Chrysler Town And Country. Newest first.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
Risk and remedy
Risk
A possible fire can occur in the presence of an ignition source.
Remedy
Wix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers. owner notification IS expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. Nor any…
Risk and remedy
Risk
If this condition occurred while the vehicle IS in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Remedy
Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed IS one that IS involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. Box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
On certain MINI vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
Risk and remedy
Risk
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part IS not replaced in a reasonable amount of time.
Remedy
Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. an extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. owner notification began november 18, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: MINI vans built with 3.3L and 3.8L engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source can result in a fire.
Remedy
Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle IS leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: minivans. fuel can leak from the fuel tank at the interface of the fuel pump module attachment.
Risk and remedy
Risk
If a fuel leak occurs in the presence of an ignition source, a fire could occur.
Remedy
Dealers will replace the fuel pump module attaching nut with a nut that includes tighter design tolerances. the sealing o-ring will also be replaced.
Vehicle description: MINI vans equipped with integrated child seats. the shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate becomes contaminated.
Risk and remedy
Risk
This can cause difficulty in releasing a child from the restraint.
Remedy
Dealers will clean the latch mechanism. an extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the operator in the event that the retractor mechanism can not be unlocked. in addition, an instructional owner's manual supplement card will be provided.
Vehicle description: multipurpose passenger vehicles equipped with integral child seats. this IS not a safety recall in accordance with federal regulation 573. however, it IS deemed a safety improvement campaign by the agency. on the integral child seat, the shoulder belts restraining the child retract and lock in place after the belt buckle IS…
Risk and remedy
Risk
The latch plate located in the seat cushion area must be free to move back against its stop after the buckle IS removed to allow the shoulder belts to be pulled out. always be sure the area around the latch plate IS free of food or other items that might prevent the latch plate from moving back.
Remedy
Owners are being provided with a video tape and 2 harness clips. the video tape instructs owners on the proper use and maintenance of the child seats.
The bolts which secure the integrated child seat modules to the seat frame can break.
Risk and remedy
Risk
In the event of a vehicle accident, the child seat may not provide adequate protection to the occupant.
Remedy
Dealers will replace the integrated child seat module bolts.
A static electric charge can build up on the ungrounded metal section of the fuel filler tube.
Risk and remedy
Risk
This condition could cause a spark to occur when fueling the vehicle and possibly ignite the fuel vapors.
Remedy
Dealers will install a ground strap for the fuel filler tube.
The fuel tank rollover valve can allow fuel to pass into the vapor canister resulting in the potential for fuel leakage.
Risk and remedy
Risk
Fuel leakage increases the potential for a vehicle fire.
Remedy
Dealers will replace the fuel tank filler tube with a filler tube that has an additional rollover valve. The associated rollover valve vapor hoses will be rerouted.
Risk and remedy
Remedy
Chrysler dealers will replace both child seat assemblies with revised seats containing retractor improvements. The revised seats will also increase child comfort by incorporating protective seat belt wraps to prevent belt chafe.
Owner complaints
938 complaints33 involved a crash52 involved a fire28 injuries5 deaths
What owners report most
Latest complaints
- Engine · Unknown or other · Vehicle speed control
The vechile stalls while driving down the road regardless of whether highway/city street driving, when attempting to restart it sometimes it starts right back up and other times it doesn't..when it does this jumping the vehicle does nothing. I have seen lots of people on the chrysler town and…
The vechile stalls while driving down the road regardless of whether highway/city street driving, when attempting to restart it sometimes it starts right back up and other times it doesn't..when it does this jumping the vehicle does nothing. I have seen lots of people on the chrysler town and country site below with the exact same problem: https://www.cargurus.com/cars/discussion-t27257_ds554284 sometimes when attempting to restart it there will be a click click sound when its not starting...
- Electrical system · Power train
Transmission stopped worked, electrical cluster waving back and forth before and after transmission repair, newly installed transmission broke down 5 days after installation, repair shop claims electrical system not working properly and IS cause of transmission breakdown. *tr
- Electrical system · Steering
My minivan has been not wanting to start, the speedometer has been jumping all over the place . I had my fuel pump and filter replaced in december 2014 due to it not starting. Now within the last 2 weeks or so it started to act like it was going to die as I would be driving and sometimes it would…
My minivan has been not wanting to start, the speedometer has been jumping all over the place . I had my fuel pump and filter replaced in december 2014 due to it not starting. Now within the last 2 weeks or so it started to act like it was going to die as I would be driving and sometimes it would jump out of gear. All this last week it has been giving me problems with starting and every time I would get out of the van it would smell like somethings burning. when I turn the key to start it all you could hear IS a click, try to start it a couple more times and finally get it to start. Today it wouldn't start no matter how many times I tried to start it. I open the hood and looked at the battery and one terminal looks like it IS burnt. *tr
- Engine and engine cooling · Fuel system, gasoline · Visibility/wiper
I was driving on the highway in the pouring down rain when my windshield wipers stopped working, I could hear the windshield wiper motor still going but the wiper arms would not move. We had pulled off the highway but there was nothing around for miles. We got back on the highway and my son would…
I was driving on the highway in the pouring down rain when my windshield wipers stopped working, I could hear the windshield wiper motor still going but the wiper arms would not move. We had pulled off the highway but there was nothing around for miles. We got back on the highway and my son would push the wiper arm down when it had went to his side so we could drive a little further to pull off the freeway in an occupied area. It had stopped raining and as we were driving the engine completely died on us, it would not start back up. My minivan had to be towed from a town over 50 miles from where we live. I had my children in the minivan with me and it was a really terrifying ordeal. *tr
- Engine
TL* the contact owns a 1996 chrysler town and country. The contact was driving 25 mph when the steering wheel became very difficult to maneuver. The vehicle was taken to an authorized dealer where they advised the contact that the serpentine belt detached from the vehicle and needed to be…
TL* the contact owns a 1996 chrysler town and country. The contact was driving 25 mph when the steering wheel became very difficult to maneuver. The vehicle was taken to an authorized dealer where they advised the contact that the serpentine belt detached from the vehicle and needed to be replaced. The vehicle was taken to the dealer a total of six times due to the recurring detachment of the serpentine belt. The contact stated that the serpentine belt would detach whenever the weather was rainy or if it became wet. The vehicle was not further repaired. The failure mileage was 150,000 and the current mileage was 153,000.
- Engine and engine cooling
TL* the contact owns a 1996 chrysler town and country. The contact stated that while driving between 40-50 mph, the vehicle vibrated and jerked violently. The vehicle was taken to a local tire facility where the tires were replaced, but failure was located at the front motor mount connector. the…
TL* the contact owns a 1996 chrysler town and country. The contact stated that while driving between 40-50 mph, the vehicle vibrated and jerked violently. The vehicle was taken to a local tire facility where the tires were replaced, but failure was located at the front motor mount connector. the manufacturer was made aware of the failure but the vehicle was not repaired. the failure and the current mileage was 137,308.
- Fuel system, gasoline
TL* the contact owns a 1996 chrysler town and country. The contact stated that the vehicle was leaking fuel abnormally. The vehicle was taken to the dealer where they advised the contact that fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they…
TL* the contact owns a 1996 chrysler town and country. The contact stated that the vehicle was leaking fuel abnormally. The vehicle was taken to the dealer where they advised the contact that fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they advised the contact that the vehicle was not included in nhtsa campaign ID number: 00v268000 (fuel system, gasoline:fuel injection system). The failure and the current mileages were approximately 230,000.
- Suspension
Rear axle spit in two while driving at 50 mph on back road, lucky not on highway. Tires slammed into wheel wells, caught on fire almost, lots of smoke. Could not control vehicle well, and went off the road at approx 25 mph and hit a bunch of small trees, injured both knees, refused ambulance…
Rear axle spit in two while driving at 50 mph on back road, lucky not on highway. Tires slammed into wheel wells, caught on fire almost, lots of smoke. Could not control vehicle well, and went off the road at approx 25 mph and hit a bunch of small trees, injured both knees, refused ambulance transport. Car was towed to my garage and axle replaced with junkyard part and vehicle IS back on the road. Scary incident ,could have been worse or fatal if this happened on a highway instead of a local road. Axle tube IS just thick sheet metal, not really an iron pipe like you would think, very flimsy. Have nice pictures ifyou are interested. Should recall this flimsy axle. *tr
- Electrical system
When coasting through left hand turns only engine and all electrical components shut off for 1 to 4 seconds causing power steering not to work and braking reduced. This does not happen when accelerating through left turns or coasting through right hand turns. *tr
- Seats
1996 chryler town and country seat back collapse in rear end collision causing children in second row seats to be injured or killed!
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys
Tl*the contact owns a 1996 chrysler town and country. the contact stated that the serpentine belt would not remain in place on the pulley in her vehicle. the belt has been replaced at least three times. the contact had to replace the tension pulley and the water pump pulley to keep the…
Tl*the contact owns a 1996 chrysler town and country. the contact stated that the serpentine belt would not remain in place on the pulley in her vehicle. the belt has been replaced at least three times. the contact had to replace the tension pulley and the water pump pulley to keep the serpentine belt secure. there are only two belts left to be replaced and they are currently working properly. the manufacturer stated that there was no recall for this component; therefore, they could not assist. the failure mileage was 115,619.
- Engine and engine cooling
The 1996 town & country van lost its heat..unknown to me, it was losing anti freeze also. I took it to local mechanic and they said I better fix it then. Or my motor would burn up a hose connects to radiator to heater core...metal. It cost me 60/00 to solve this problem. *Tr
- Engine and engine cooling › Cooling system
The serpentine belt on my 1996 chrysler town & country lxi, makes a loud squeal and then falls off a week later. When driving in rain and going over a puddle the serpentine belt falls off this has happened so many times that I have installed brackets one by the tensioner and one by the pulley.…
The serpentine belt on my 1996 chrysler town & country lxi, makes a loud squeal and then falls off a week later. When driving in rain and going over a puddle the serpentine belt falls off this has happened so many times that I have installed brackets one by the tensioner and one by the pulley. the immediate & dangerous result IS loss of power steering and power brakes next IS water pump fails causing engine to over heat so unless you have a spare belt in your van at the time and the tools to change it you are let stranded. *Tr
- Engine and engine cooling · Steering
The serpentine belt on our 1996 chrysler town & country lxi, makes a horrible screeching sound, that we've almost come to appreciate, when faced with it's alternative silence, when the serpentine belt gets wet & slips off. the immediate & dangerous result IS loss of power steering, leaving the…
The serpentine belt on our 1996 chrysler town & country lxi, makes a horrible screeching sound, that we've almost come to appreciate, when faced with it's alternative silence, when the serpentine belt gets wet & slips off. the immediate & dangerous result IS loss of power steering, leaving the driver surprised with their inability to safely maneuver the van. within less than a minute, a fast hazard bell sounds & the engine temperature sensor IS pinned at hot. if the driver IS quick, strong, & lucky enough, to get the family "safely" off the road, before the water pump fries, stalling the van in traffic, they are now left stranded. we've had the serpentine belt & tensioner pulley replaced twice, the last time at chrysler, and still the problem has not been corrected. we've checked for recalls but chrysler states that this IS not a life threatening failure, so no recall has been made. this has happens to us often enough that we keep a wrench in our van, so my husband can attempt to retrieve & re-seat the belt onto the tensioner, in the pouring rain. we've read many complaints about this same problem & can't understand why chrysler doesn't think loss of steering & sudden heat pump failure IS not life threatening. if one of their ceos were to find themselves struggling their family van quickly off the road, standing over, or even lying under their engine, in the pouring rain, while the rest of the family hopes that he isn't injured making the repair, hit by lightening, or by a distracted driver, perhaps they would recall this system. we've spent a lot of time & money on repairs, & have come across an off-market product designed to fix this specific, widely recognized chrysler product issue, and just purchased it. we find it disgusting to see that the possibility of this problem being addressed may depend on the number of deaths, or persons injured, before chrysler takes any responsibility. they could at least acquire or cover the cost of the off-market repair kit. *tr
- Engine and engine cooling › Engine
During a light rain, I drove my 1996 chrysler town & country through 2 inches of standing water. the water splashed into the engine compartment and caused the serpentine belt to jump off the pulleys. internet discussion groups shows that this IS common complaint among 1996 - 2000 chrysler t & c owners. I have purchased an aftermarket kit designed to prevent this from occurring. *tr
- Suspension › Front
Rt front strut tower rusted through rotted. Not safe can cause a accident lose control of steering,from what I have reading and talking to several car dealerships this problem has been going on for years and chrysler IS not doing anything I have talked to chrysler dealers and some say they get it covered and some don't,please lets do something. *tr
- Suspension › Front · Visibility › Windshield wiper/washer
Drivers side strut tower corrosion. rear wiper motor runs till burned up. rear wiper runs intermittent (ghosting) on its own. front wiper does the same. vehicle occasionally bucks at various speeds with no codes. *tr
- Engine and engine cooling
The serpentine belt came off our chrysler town & country in a driving rain storm. we were stranded in charlotte, north carolina 70 miles from home until after midnight when a friend came and drove us home. we left our van in a parking lot overnight. we are hoping that it IS not vandalized or…
The serpentine belt came off our chrysler town & country in a driving rain storm. we were stranded in charlotte, north carolina 70 miles from home until after midnight when a friend came and drove us home. we left our van in a parking lot overnight. we are hoping that it IS not vandalized or stolen when we go today to repair it. when this belt comes off, power steering IS gone, which can cause an accident leading to serious injury or death. this IS a common problem that all automobile mechanics and chrysler van owners know about, but chrysler refuses to acknowledge the problem. the fix IS an aftermarket parts kit by gates (part number 38379k) and goodyear (parts number 49215k) that the consumer must bear the entire expense of installing. *tr
- Air bags
The vehicle was traveling westbound when it hit the left lane guardrail at 65 mph, then spun to the right shoulder lane and hit the other guardrail head on. It then came to a halt upon spinning 180 degrees facing the south part of the highway. *jb
- Structure › Body › Hatchback/liftgate
Passenger side liftgate gas charged support shock mounting bolt failed where shock mounts to the body and the liftgate crashed down on a persons head. This dangerous safety problem that could have seriously injured a small child appears to be related to bolt stress/fatigue since there was no obvious evidence of any corrosion around this mounting bolt. *Tr
- Service brakes, hydraulic
Tl*the contact owns a 1996 chrysler town and country. the contact stated that the brakes failed while driving 15 mph. when the brakes where applied, the contact heard a pop and the brake pedal went completely to the floor. the vehicle was towed. the dealer stated that the brake hoses were not…
Tl*the contact owns a 1996 chrysler town and country. the contact stated that the brakes failed while driving 15 mph. when the brakes where applied, the contact heard a pop and the brake pedal went completely to the floor. the vehicle was towed. the dealer stated that the brake hoses were not standard parts due to the modification of the brakes for medical handicap purposes. there were two holes in the hoses because the parts were not standard, which caused the brake failure. the current and failure mileages were 75,000.
- Structure
I have read all the complaints about the 1996 town and country. I find it interesting how the complaints are exact to one another. Different owners, same problems. Chrysler takes no responsibility for the problems of this vehicle. I have owned mine since 1999 and have experienced every single one…
I have read all the complaints about the 1996 town and country. I find it interesting how the complaints are exact to one another. Different owners, same problems. Chrysler takes no responsibility for the problems of this vehicle. I have owned mine since 1999 and have experienced every single one of these claims that other consumers have experienced. I will never purchase another chrysler product again and will make sure to let the people I care about know the problems of this over priced hunk of rusted metal. I would certainly hate to see them go through the grief I have owning this vehicle! *nm
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys
Serpentine belt slips/comes off during wet conditions. has happened 4 times in past 3 months and several times before that. *Jb
- Exterior lighting › Headlights
Chrysler corporation headlights progressively cloud over and light output IS reduced creating a dangerous night driving condition. has nhtsa queried chrysler about this problem and IS there any reaction? *nm
- Steering · Steering › Hydraulic power assist system
Dt*: the contact stated while driving 45 mph on normal road conditions, the serpentine belt fractured. no warning lights alerted the contact but loss of power steering was noticed. the vehicle had been taken three times to the dealership and the belts, pulleys and tensioner were replaced on every…
Dt*: the contact stated while driving 45 mph on normal road conditions, the serpentine belt fractured. no warning lights alerted the contact but loss of power steering was noticed. the vehicle had been taken three times to the dealership and the belts, pulleys and tensioner were replaced on every occurrence. the manufacturer was contacted but the resolution was a dealership referral. the contact expressed concern because the loss of power steering could create conditions for a serious accident.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air bag clockspring
There is no summary currently available
- Air bag clockspring
There is no summary currently available
- Dc minivan fuel injector rail leak
There is no summary currently available
- Post collision fuel system
- Post-collision fuel system integrity
There is no summary currently available
- Integrated child seat belt lockup
This investigation IS closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.
- Fuel tank leaks
This engineering analysis was opened on january 31, 1997 based on information gathered during preliminary evaluation (pe), pe96-051. The pe was opened on august 19, 1996, to investigate allegations of fuel leakage from the area where the fuel pump/sending unit joins the fuel tank.for brevidy, this area will be…
This engineering analysis was opened on january 31, 1997 based on information gathered during preliminary evaluation (pe), pe96-051. The pe was opened on august 19, 1996, to investigate allegations of fuel leakage from the area where the fuel pump/sending unit joins the fuel tank.for brevidy, this area will be referred to as the pump/tank interface.these allegations were first received by odi on august 2, 1996 while investigating allegations of chrysler minivan throttle shaft hand-up, and uncontrolled engine speed, in pe96-036.while discussing that issue with a fleet, it was alleged that at least 10(out of 40) 1996 early production chrysler minivans leaked fuel from the pump/tank interface.analysis of the complaint and warranty data indicate fuel tank leakage incidents in the subject vehicles predominatly affected early production vehicles.the data involving confirmed incidents of tank/pump interface leaks suggest that those failures have been declining since july 1996.odi has received no reports of the subject condition involving original equipment pumps and tanks since september, 1997.currently this isssue does not reqresent a continuing field concern.odi will continue to monitor the subject vehicles for fuel leaks of any type.a safety related defect trend has not been identified at this time and further use of agency resoured does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
- Defective air bag crash sensor
Cfas sent a follow-up letter on december 12, 1996, to change the intent of the petition to airbag aggressivity and deployment variability.nhtsa received the letter on 12/12/96; accordingly, the petition due day was changed to april 12, 1997.cfas petitioned the agency to conduct an investigation to determine whether…
Cfas sent a follow-up letter on december 12, 1996, to change the intent of the petition to airbag aggressivity and deployment variability.nhtsa received the letter on 12/12/96; accordingly, the petition due day was changed to april 12, 1997.cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 chevrolet corsica/beretta, 1990-92 ford taurus, and 1994-96 chrysler minivans are defective.cfas allege that information on low speed crashes here occupants have suffered fatal injuries suggests [that the above vehicles] have defective airbag crash sensor and/or deployment systems.
- Sliding door latch failure
Analysis of known incidents indicates a declining trend over the last five calendar quarters.extensive testing of incident vehicles has failed to reproduce occurrences of full latch disengagement.no failure mode which could cause a properly latched door to lose full latch engagement while driving has been verified as…
Analysis of known incidents indicates a declining trend over the last five calendar quarters.extensive testing of incident vehicles has failed to reproduce occurrences of full latch disengagement.no failure mode which could cause a properly latched door to lose full latch engagement while driving has been verified as a causal factor in any of the known incident vehicles during this investigation.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.however, odi will continue to monitor complaint input for the nexy year and will request updated reports from chrysler during that process.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
- Integrated child seat belt lockup
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching…
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 harnesses were cut to remove the children.additional information IS needed to fully assess the safety consequence of the alleged defect and to evaluate the chrysler corporation's rational for not conducting a safety recall campaign.
- Fuel leaks from the gas tank
Analysis to date indicates that some of the subject vehiclescontinue to experience fuel leaks from the fuel tank at the sending unit interface.most often the leak involves the o-ring seal.
- Sliding door latch failure
Chrysler maintains that the common factor contributing to known sliding door opening incidents IS prior incorrect dealer latch adjustment.chrysler attributes this problem to an inaccurate service manual procedure - sliding door latch/lock control, removal and installation.chrysler furnished information showing that…
Chrysler maintains that the common factor contributing to known sliding door opening incidents IS prior incorrect dealer latch adjustment.chrysler attributes this problem to an inaccurate service manual procedure - sliding door latch/lock control, removal and installation.chrysler furnished information showing that six of its complaints, and two of odi's, involved vehicles that had undergone prior repairs to the affected sliding door.chrysler has addressed the problem by issuing two technical service bulletins.tsb 26-06-96, service manual revisions, was issued in june 1996 and includes a service revision (#81-370-6105a) correcting service manual sliding door repair procedures.tsb 23-39-96, sliding door(s) difficult to open from the outside and/or inside, was issued june 28, 1996.chrysler identified three design changes involving the subject components: (1)sliding door latch pawl spring force increased from 5.4 newtons to 8.0 newtons in september 1995 to enhance pawl rotation return to neutral position; (2)adjustable sliding door hinge implemented in november 1995 to reduce variation in sliding door fit; and(3)sliding door striker attachment holes revised in january 1996 to eliminate up/down adjustment of striker to improve installation process and reduce variability of alignment between latch and striker.at present, odi IS not aware of any incidents involving vehicles built in or after january 1996.odi has continued to receive complaints of sliding doors opening while the vehicles are in motion, including vehicles with no prior service history to the affected sliding door assembly.owners allege that the doors open anywhere from a few inches to fully open, at speeds ranging from 15 to 60 mph.odi has also received numberous complaints alleging difficulty in latching the subject sliding doors and/or difficulty in opening one or both sliding doors.
- Safety blt latch operation
There is no summary currently available
- Fuel leakeage from rollover valve
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10224738Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. When testing batteries and charging systems, the correct battery tester and charger must be used. Dealers must follow service information for the proper procedures when testing the charging system and batteries. Also, the dealer must follow warranty policies and procedures for proper reimbursement for battery replacement. Refer to the appropriate regional warranty manual to obtain specific warranty reimbursement requirements. This may include specific data which must be recorded and/or specific documentation which may be required to be attached to the work order. In the event the warranty policies and procedures are not followed, warranty reimbursement could be declined or charged back.
- 10220489Valve Body. These may cause over drive cycling.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10191460Valve Body. These may cause over drive cycling.
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10150552Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
- 10130081Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
- 1013008005182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
- 10130079Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
- 10129047Warranty Operations Newsletter Updates from Warranty Operations
- 10129046Warranty Operations Newsletter Updates from Warranty Operations
- 10129045CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
- 101290441NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
- 10129043Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
- 10129042Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
- 10129041P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
- 10020494Snow/water ingestion into rear brake drum.
- 10019632Snow/water ingestion into rear brake drum.
- 10005996Snow/water ingestion into rear brake drum.
- 10003545Pop/tick sound in steering wheel area.
- 10000317Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender).
- 6092304Subject regarding non-deployed airbag handling procedures.
- 6089800Daimlerchrysler corporation IS now offerinb airbag on / off switches for selected vehicles.
- 6089744Emissions recall stating that the radiator fan relay may not turn on the radiator cooling fans.
- 6089711Information regarding snow / water entering the rear brake drums.
- 6089389Test
- 6089311Concerns with a/c evaporator odor. *Nlm
- 6089078Concern with water leak onto the passenger side floor from the hvac housing. *Nlm
- 6089064Concerns with high effort required to u nlatch rear bench seats from the floor. *Nlm
- 6089038Information on tire and wheel runout. *Nlm
- 6089028Information on 41te/42le service information. *Nlm
- 6089026This bulletin involves transmission fluid auxiliary cooler. *Nlm
- 6088988Concerns with 41te/42le transaxle shudder during an emcc (electronically modulated converter clutch) shift. *Nlm
- 6088974This bulletin involves intermittent popping on front end. *Nlm
- 6088966Concerns with "honk" noise during parking lot maneuvers. *Nlm
Every Chrysler Town And Country model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.