2008 Chrysler Town And Country
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › Town And Country › 2008
These records cover every 2008 Chrysler Town And Country. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2008 Chrysler Town And Country. Newest first.
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of…
Risk and remedy
Risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk and remedy
Risk
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles…
Risk and remedy
Risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and…
Risk and remedy
Risk
Failure of the rear axle may increase the risk of a crash.
Remedy
Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Chrysler IS recalling certain model year 2008 chrysler grand voyager, town and country and dodge grand caravan vehicles manufactured from june 24, 2007, through july 30, 2008. these vehicles may experience a heating and air conditioner (hvac) condensate leak from the hvac drain grommet onto the occupant restraint control (orc) module, which can lead to the…
Risk and remedy
Risk
An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash.
Remedy
Dealers will replace the affected air bag module free of charge. the safety recall began on october 14, 2011. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2008 chrysler town and country and dodge grand caravan vehicles. these vehicles may experience a water leak at the heating and air conditioner (hvac) drain grommet which can lead to illumination of airbag warning light and a potential inadvertent airbag deployment.
Risk and remedy
Risk
An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash.
Remedy
Dealers will replace the hvac drain grommet free of charge. the safety recall began on january 14, 2011. owners may contact chrysler at 1-800-853-1403.
Eldorado national IS recalling model year 2008-2009 amerivan mobility vehicles built on chrysler town & country and dodge grand caravan platforms vehicles. the rear brake lines may have been improperly routed and not secured properly during the alteration. if not routed and secured properly, the brake lines could rub against the vehicle causing a brake…
Risk and remedy
Risk
A brake fluid leak could result in a loss of braking ability, possibly causing a crash.
Remedy
Eldorado national amerivan dealers will inspect the vehicles and if the brake lines were improperly routed they will be correctly reinstalled free of charge. The safety recall began on october 13, 2009. owners may contact eldorado national at 1-800-955-9086. these minivans have been altered into wheelchair accessible vehicles by eldorado. this recall IS not being conducted by chrysler group llc and will not be performed at no cost by dodge or chrysler dealers unless they are also an eldorado national dealer.
Owner complaints
1,939 complaints29 involved a crash17 involved a fire38 injuries
What owners report most
Latest complaints
- Electrical system
The vehicle turned off while in drive the dash went dead and the key fob will not turn the engine back on while in the middle of traffic with kids in the car no warning lights came on before hand my radio would randomly shut off so my battery and fuses were checked as well as the starter and are…
The vehicle turned off while in drive the dash went dead and the key fob will not turn the engine back on while in the middle of traffic with kids in the car no warning lights came on before hand my radio would randomly shut off so my battery and fuses were checked as well as the starter and are all in working condition I was told it is a faulty win module and cam BUS network line crash. There are previous recalls associated with these issues and I need it repaired please help.
- Electrical system
dash lights do not come on, the turn signals do not operate the horn does not sound. There's no display for speedometer or tachometer or odometer no reading for anything.
- Electrical system · Fuel/propulsion system
I was driving from getting my daughter from school and felt heat and saw smoke coming from under the dashboard. I immediately pulled over and pulled my daughter out of the car the dashboard became engulfed in flames. I was told by the fire department that it looked like and electrical and fuel…
I was driving from getting my daughter from school and felt heat and saw smoke coming from under the dashboard. I immediately pulled over and pulled my daughter out of the car the dashboard became engulfed in flames. I was told by the fire department that it looked like and electrical and fuel issue under the dash. There are known problems with this vehicle catching fire but my cin number when I looked up recalls did not have any on it. My insurance company also stated they had many claims against the make model of vehicle regarding fire issues do to manufacturers issues.
- Unknown or other
Report of suspicion of remote control and manipulation of vehicle computer by unknown and unauthorized individual(s). Vehicle modules and components are being desabled, activated making starting impossible and driving unsafe. Battery IS being discharged, light being turned on, etc... thank you for assistance
- Service brakes
I have an ABS module for my 2008 Chrysler Town and Country van that has gone bad. All of the warning lights came on for the brake system (ABS, Brake, ESP/BAS, traction). I took it to my local garage and they said that it was a bad ABS module and only the dealer could replace it because it needed to…
I have an ABS module for my 2008 Chrysler Town and Country van that has gone bad. All of the warning lights came on for the brake system (ABS, Brake, ESP/BAS, traction). I took it to my local garage and they said that it was a bad ABS module and only the dealer could replace it because it needed to be re-programed. I took it to the dealer who also did a diagnostic and said that it was bad and needed to be replaced. BUT the part has been discontinued and they cannot find the part any where else. No other dealer has them. This sounds like a safety concern to me. The car does not have ABS and cannot be fixed. Can you do anything to force Chrysler to start making this part. It is not safe to drive on slippery roads and will lead to accidents and possibly deaths. Please help. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
The contact owns a 2008 Chrysler Town and Country. The contact stated that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under recall. The vehicle was taken to an independent mechanic and…
The contact owns a 2008 Chrysler Town and Country. The contact stated that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under recall. The vehicle was taken to an independent mechanic and was diagnosed with a defective air bag module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Air bags · Electrical system
The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available.…
The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system · Engine
Engine shut down while driving. Will restart if put back into park and restart. Has happened two times in the past.
- Air bags · Equipment
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving approximately 65 MPH, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not…
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving approximately 65 MPH, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 11V394000 (Air Bags, Equipment). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 170,160.
- Engine · Power train · Vehicle speed control
T & C 2008 VAN UNINTENDED SUDDEN ACCELERATION happened 2x. Service dept. Of the dealer says no problem found but it happened again. Today I am at dealer service again.Hope they solve the problem, cause several incident like this occured aluready.04
- Engine and engine cooling › Engine › Oil/lubrication › Pressure/temperature sensor
The contact owns a 2008 Chrysler Town and Country. The contact stated while driving 60 MPH, steam was coming from the radiator. The temperature gauge failed to indicate that the engine had overheated. The contact pulled over and discovered that the coolant had leaked out. The contact added water to…
The contact owns a 2008 Chrysler Town and Country. The contact stated while driving 60 MPH, steam was coming from the radiator. The temperature gauge failed to indicate that the engine had overheated. The contact pulled over and discovered that the coolant had leaked out. The contact added water to the coolant reservoir and then drove the vehicle to the residence where the coolant hose was replaced. The dealer and manufacturer were notified of the failure and the contact was informed that he needed pay for a diagnostic test to determine the cause of the temperature gauge failure to indicate that the engine had overheated. The temperature gauge was not replaced. The failure mileage was 59,000.
- Electrical system
Suv stalls while driving. I have tried 2 dealers to honor the recall and neither would accept performing the rework required. I called a local dealer here Quirk and they said they do not perform recall work. I called the dealer we purchased the vehicle from and they said it was against their policy to work on cars greater than 10 years old! How can I get this problem fixed?
- Electrical system
The contact owns a 2008 Chrysler Town & Country. The contact stated that within the past year the vehicle had stalled several times. The contact stated the traction control warning light was illuminated. The contact was able to park on the side of the road, restarted the vehicle, and continue…
The contact owns a 2008 Chrysler Town & Country. The contact stated that within the past year the vehicle had stalled several times. The contact stated the traction control warning light was illuminated. The contact was able to park on the side of the road, restarted the vehicle, and continue driving to his destination. The contact took the vehicle to the independent mechanic and was informed that the exhaust gas recirculation (EGR) valve needed to be replaced. The vehicle was repaired but continued to experience failure. The contact took the vehicle back to an independent mechanic and was informed the Totally Integrated Power Module (TIPM) needed to be replaced. The vehicle was repaired but continued to experience failure. The contact took the vehicle back for a third time to an independent mechanic and was informed that the wireless ignition node (WIN) module had to be replaced. The vehicle was not repaired. The contact stated that NHTSA Campaign Number: 14V373000 (Electrical System, Air Bag) was completed by the previous owner of the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
- Electrical system · Engine · Exterior lighting
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through…
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through radio speakers, then everything shuts off, both electrical and mechanically. When that happens I lose power steering and cannot get my hazards or brake lights to work. One time I could barely press the brake pedal, or steer and it was at night which means the vehicle was completely dark with no kinds of lights at an intersection with my 2 children and myself inside. So very scary! It gives me the worst anxiety to drive it and I'm too scared to sell it as I feel I would be knowingly selling a very unsafe vehicle. Occasionally the sliding side doors do not operate properly. First time the other night while the van was parked I hit the automatic shut button for the sliding door and lost all power to the vehicle and then it popped back in and operated fine. I have had multiple mechanics look at it and nobody can figure it out. Bought the van used in March or April of 2020 and had issues starting just 2 weeks after purchase. The van is now at around 108000 miles. I am out of money, a vehicle and options. Please help from a very scared and desperate mother who otherwise loves her minivan!
- Air bags
The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was…
The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V047000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 185,000.
- Electrical system · Suspension
Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and…
Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and u hear electronic buzzing also breaks are horrible and replaced whole rear end like everything posssiblr and you still hear stuff sounding like whole car gonna fall apart not safe and we bough this car for our kids to be safe and this car is a accident waiting to happen LEMON also the recall with freedom isn’t there fault is Chrysler my van never been there but my rear end broke ??? Also I kept the old rear end if anyone would like to check it out!!!
- Forward collision avoidance › Adaptive cruise control · Power train · Steering
ESP BAS light on dash
- Engine
Unknown. Vehicle abruptly shuts off. Usually before full operating temperature is reached. It has happened dozens of times. It most recently happened today. Always when you remove your foot from the throttle at lower speeds. You can watch the tach go to 0 when your foot comes off. No warning, no…
Unknown. Vehicle abruptly shuts off. Usually before full operating temperature is reached. It has happened dozens of times. It most recently happened today. Always when you remove your foot from the throttle at lower speeds. You can watch the tach go to 0 when your foot comes off. No warning, no consistency. It has never occurred while accelerating. Most events happened going around a curve, occasionally while slowing to turn into a lot or at an intersection. No problem at highway speeds. The most challenging time though is taking your foot off the gas going around a curve and it quits. Response is to rapidly slip the transmission into neutral and turn the key to start. It usually fires right back up. If you have no situational awareness however this could lead to a really bad outcome. This has been going on for over 100,000 miles. Have 192 now but the problem is getting worse. Dealers always have codes but nothing worked. Once a crankshaft sensor was replaced (On a suspicion) but no code for it. It helped a while but the problem has returned. Still no code for that sensor but I’m having it replaced again.
- Electrical system · Service brakes
ABS/TCS/EBP/ESP warning lights all illuminate during system check at 8mph. Diagnostic code C2200 - Internal Module Fault. Ongoing issue. Appears to be ambient temperature related. Internet+forum searchs find this exact condition very common on 2008 model Chrysler minivan. Requires ABS controller…
ABS/TCS/EBP/ESP warning lights all illuminate during system check at 8mph. Diagnostic code C2200 - Internal Module Fault. Ongoing issue. Appears to be ambient temperature related. Internet+forum searchs find this exact condition very common on 2008 model Chrysler minivan. Requires ABS controller replacement with has been discontinued by Mopar. 2008 was the only model year to utilize this particular part number. 68030939AA. Superseded by 68030939AB.
- Seats
I was standing beside the parked vehicle with the side door open, driver's side, inspecting the 2nd row swivel seat to see if it is removable. I was bent over the forward facing 2nd row seat when I lifted the release lever that tilts the seat back forward. The seat back flung forward with violent…
I was standing beside the parked vehicle with the side door open, driver's side, inspecting the 2nd row swivel seat to see if it is removable. I was bent over the forward facing 2nd row seat when I lifted the release lever that tilts the seat back forward. The seat back flung forward with violent force, the headrest hitting on the right side of my face. It broke my nose, which bled profusely and had to be manually straightened by a nurse.
- Electrical system · Unknown or other
while recall being done they caused malfunction and have not fixed problem recall not completed and they have reported it was completed.
- Engine · Steering
I was leaving my place of residence and was navigating a 90 degree left hand turn while in drive at approximately 10mph. As I began to attempt to straighten the wheel and accelerate out of the turn I realized I had no steering and the car wouldn't accelerate. The engine had stalled and the steering…
I was leaving my place of residence and was navigating a 90 degree left hand turn while in drive at approximately 10mph. As I began to attempt to straighten the wheel and accelerate out of the turn I realized I had no steering and the car wouldn't accelerate. The engine had stalled and the steering wheel was locked while turned to the left. No warning lights or messages were present even after I started the vehicle back up. I feel incredibly lucky this happened at a low rate of speed instead of at highway speed. It has never done anything like this before and we cannot figure out what caused the engine to stall or why there was no steering when it happened.
- Electrical system · Power train
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle independently accelerated, without warning. The contact was forced to depress the brake pedal. The contact stated that the engine was revving abnormally. The contact stated that…
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle independently accelerated, without warning. The contact was forced to depress the brake pedal. The contact stated that the engine was revving abnormally. The contact stated that with the brake pedal depressed, the vehicle continued to accelerate with white smoke coming from the passenger’s side front end of the vehicle. The contact had taken the vehicle to an independent mechanic however, the mechanic failed to duplicate the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Air bags · Electrical system · Service brakes
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he…
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he had the emblem replaced at Kriegers Chrysler Jeep Dodge Ram (3205 US-61, Muscatine, IA 52761) under the same recall. After the emblem was replaced, the air bag warning light would intermittently appear on the instrument panel. The contact also stated that while driving at various speeds, the brakes would engage independently with the ABS and traction control warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the cause of the failure was a result of a faulty air bag replacement. The dealer was notified of the failure and the contact was given an appointment for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Air bags › Frontal › Driver clockspring/spiral cassette · Electrical system
The contact owns a 2008 Chrysler Town And Country. The vehicle had previously been serviced by the dealer under the Manufacturer's Campaign Numbers: R03 (Wireless Ignition Node Module) and W09 (Driver Air Bag Emblem). The contact stated that while driving at an undisclosed speed, the vehicle…
The contact owns a 2008 Chrysler Town And Country. The vehicle had previously been serviced by the dealer under the Manufacturer's Campaign Numbers: R03 (Wireless Ignition Node Module) and W09 (Driver Air Bag Emblem). The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the anti-theft alarm system, windshield wipers, and door locks were inadvertently activated. The contact had to disconnect the battery in order to correct the failure. The failure caused two minor collisions with no injuries sustained, and no police report was filed. The vehicle was taken to Napleton Chrysler Jeep Dodge Ram (1460 E Osceola Pkwy, Kissimmee, FL 34744) and diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 167,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007…
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
- Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine…
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10229178Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221515Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10221512Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220576SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10220489Valve Body. These may cause over drive cycling.
- 10220486Expansion of previous safety recall L25.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10219732HVAC Distribution Housing
- 10219725Housing cover mounting bolt holes use self-tapping fasteners. New fasteners are required with housing replacement.
- 10218818Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
- 10218307Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
- 10217517Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10217510Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10215972Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.
- 10209647W5A580 (NAG1) Valve Body - complete
- 10204370Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10204368Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10191460Valve Body. These may cause over drive cycling.
- 10191457Expansion of previous safety recall L25.
- 10188780SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10180221(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10148578L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy roads) the FOBIK could inadvertently move to the ?Accessory? mode. This could cause unintended engine shut off and the passive restraint systems, including the airbags to shut off. This could increase the risk of a crash under certain driving conditions and increase the risk of occupant injury during a crash. Chrysler intends to repair the vehicle free of charge (parts and labor). However, the part required to provide a permanent remedy for this condition is currently not available. NOTE: Chrysler is making every effort to provide the part as quickly as possible.
Every Chrysler Town And Country model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.