2002 Dodge Grand Caravan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Grand Caravan › 2002
These records cover every 2002 Dodge Grand Caravan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2002 Dodge Grand Caravan. Newest first.
On certain MINI vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
Risk and remedy
Risk
This could result in a speaker fire.
Remedy
Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. the recall began on january 31, 2005. owners should contact daimlerchrysler at 1-800-853-1403.
On certain minivans equipped with 3.3 or 3.8L V-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
Risk and remedy
Risk
Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
Remedy
Dealers will replace the upper power steering cooler hose. this recall began on september 27, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
Risk and remedy
Risk
A possible fire can occur in the presence of an ignition source.
Remedy
Wix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers. owner notification IS expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
Certain pickup truck, van, and MINI van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness IS exposed to excessive moisture and road salt.
Risk and remedy
Risk
This overheating condition can cause the running board to melt or cause a fire.
Remedy
Dealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
On certain MINI vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source can result in an underbody fire.
Remedy
Dealers will inspect the fuel tank and replace it if necessary. owner notification began october 28, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: certain MINI vans fail to comply with requirements of fmvss no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
Risk and remedy
Risk
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
Remedy
Owners will be provided with the necessary child restraint system information. owner notification IS expected to begin october 8, 2001. owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Owner complaints
290 complaints12 involved a crash14 involved a fire18 injuries2 deaths
What owners report most
Latest complaints
- Electrical system · Seat belts
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do…
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.
- Fuel/propulsion system
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over…
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.
- Electrical system
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
- Electrical system
The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.
- Engine · Power train
My van,2002 dodge grand caravan, randomly stalls while driving down the street/road whether on straight road or a curve, or with a full tank of gas or less,gas seems to be irrelevant . After stalling will not restart. I have replaced all mini-fuses,battery, starter,and still will stall. Sometimes while driving above 25 mph while still moving it will restart on its own. this IS a huge safety issue.
- Structure › Body › Door
TL* the contact owns a 2002 dodge caravan. The contact stated that the rear door handle had melted due to exposure to the sun and the door was unable to be opened. Also, the drivers side of the dashboard had also melted and cracked due to exposure to the sun causing debris to separate from the…
TL* the contact owns a 2002 dodge caravan. The contact stated that the rear door handle had melted due to exposure to the sun and the door was unable to be opened. Also, the drivers side of the dashboard had also melted and cracked due to exposure to the sun causing debris to separate from the dashboard making contact with the driver while driving with the windows opened. The cause of the failure was not determined. The local dealer jacksonville dodge (11101 nurseryfield dr. Jacksonville fl) and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 90,000.
- Air bags
Air bag failure reported to dodge in 2003 and many attempts to have it fixed have failed. Code says passanger air bag defective and air bag light comes on. In many years the dealer has not fixed the problem. They simply reset the code to turn the light off and later it comes back on. The first…
Air bag failure reported to dodge in 2003 and many attempts to have it fixed have failed. Code says passanger air bag defective and air bag light comes on. In many years the dealer has not fixed the problem. They simply reset the code to turn the light off and later it comes back on. The first reported failures were under the warranty. Then they charge $ 100.00 to turn the light and this has happened over 10 times in the past years. This IS a manufacturing problem (not a wear item) and should be fixed under the warranty. The dealer now wants over a 1,000 to remove the dash asm justr to determine if it IS a wiring, connection problem or if the air bag IS actually bad. I have all the service records verifying my claim.
- Engine
Clogged catalytic converter causing power loss while driving on highway
- Fuel/propulsion system
Strong fuel smell entering the cabin at low speed or idle coming from vehicle when running.
- Air bags · Service brakes
The airbag light comes on each time I start the engine and stays on .
- Unknown or other · Wheels
Real axle rusted out on right side causing the wheel brake loose in my driveway as I pulled in after going over a bump in my driveway as I came to a stop I had it repaired at a cost near $800 I can not access records at this but could if necessary
- Engine · Unknown or other
TL* the contact owns a 2002 dodge grand caravan. While driving in rain or snow between approximately 20 to 70 miles per hour, the serpentine belt slipped off the pulley and the power steering ability was reduced. Also, the battery indicator illuminated after the failure. The vehicle was towed to an…
TL* the contact owns a 2002 dodge grand caravan. While driving in rain or snow between approximately 20 to 70 miles per hour, the serpentine belt slipped off the pulley and the power steering ability was reduced. Also, the battery indicator illuminated after the failure. The vehicle was towed to an independent dealer where it was diagnosed that the failure was caused by the design of the vehicle, and there was no remedy. The failure recurred multiple times. The manufacturer was not notified. The vin was unknown. The failure mileage was approximately 170,000.
- Electrical system · Engine · Fuel/propulsion system
Leaking fuel rail cap 2002 dodge caravan IS leaking gas all over the spark plugs engine and electrical parts when 1ST turning the vehicle on in the morning.
- Steering · Unknown or other
My steering wheel acts up when it rains outside makes it hard to steer my left side speakers went out the tape decks never worked on my van my driver side window goes down but seems to have difficult going up my sliding doors seem to have difficulties at times the right side never opens
- Suspension
Dodge grand caravan sport. Has rear axel craked. This problem can put the vehicle usafe on the road, and also cause death or injury.
- Air bags
TL* the contact owns a 2002 dodge grand caravan. While starting the vehicle, the air bag warning indicator illuminated intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The trouble code detected that the front passenger side seat belt pretensioner was faulty.…
TL* the contact owns a 2002 dodge grand caravan. While starting the vehicle, the air bag warning indicator illuminated intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The trouble code detected that the front passenger side seat belt pretensioner was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
- Power train · Service brakes · Structure › Body
I parked my MINI van @ 3:00 pm staurday-22-2015 on 115 street before myrtle av richmond hill queens new york, sunday 6:00 am I came home and decided to check on my car if somebody had broken-in/steel my 3 peace tool box but my car had dissapeared, I saw broken driver side glass on the gound and call cops right away.
- Electrical system
TL* the contact owns a 2002 dodge grand caravan. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Air bags
I rolled into the woman in front of me and my airbags deployed. there was no damage to either car except for the airbags. the driver airbag smacked me in the face and chest and thumb. I was only going about 3 mph because I had stopped and the woman in front of me had stopped and we were both…
I rolled into the woman in front of me and my airbags deployed. there was no damage to either car except for the airbags. the driver airbag smacked me in the face and chest and thumb. I was only going about 3 mph because I had stopped and the woman in front of me had stopped and we were both going forward to merge into traffic at a really slow speed. I rolled into her and a second or two later the airbag deployed. updated 12/03/15*lj *cn
- Electrical system
The date and mileage are approximate, but this has been happening since last fall (2014). when placing the key in the acc position everything works. After starting the motor, many times the wipers, radio, power windows and internal fan will not come on for as little as a few seconds or as long as…
The date and mileage are approximate, but this has been happening since last fall (2014). when placing the key in the acc position everything works. After starting the motor, many times the wipers, radio, power windows and internal fan will not come on for as little as a few seconds or as long as an hour. It does not to always happen, but very frequently it does. It sometimes seems to be weather related... Heat, cold, raining or snowing when this happens. The danger IS shutting the vehicle off especially on a rainy/snowy day, being away from home and the wipers will not work when re-starting the vehicle. I have had the fuse and computer units changed (total fuse power box replaced new about 1-1/2 years ago which I was told was an upgraded better sealed unit and the computer attached in front of it replaced with a used one about 1 month ago) but the problem still exists. it IS my opinion this IS a dangerous safety issue since it concerns the wipers not able to work. I know which fuse operates them and have tried replacing it, but this IS not the problem. The problem IS, it will not click on until what ever IS causing it not to decides to let it come on. I believe this IS a serious safety issue that should be addressed by dodge and not be an expense to myself or any other owner who has this problem. thank you for hearing my grievance. *tr
- Engine · Steering · Vehicle speed control
I was driving when my car just turn off,i turn back on whit no problem and time later passes again,sometimes turn off 2 or 3 times a day and sometimes work fine, the computer shows no code, and I change many thing trying to fix it, spark plugs, relay fuel pump, spark plug wires, relay starter. I…
I was driving when my car just turn off,i turn back on whit no problem and time later passes again,sometimes turn off 2 or 3 times a day and sometimes work fine, the computer shows no code, and I change many thing trying to fix it, spark plugs, relay fuel pump, spark plug wires, relay starter. I went whit the mechanic for check the fuel pump and IS good. don't know what else to do. I hope you can help me. thanks. *tr
- Fuel/propulsion system
We have been smelling the smell of gas for awhile, today it got alot stronger,we had just put gas in the van and we thought may some had gotten spilled on the outside. When we stopped to wash it I looked underneath and saw a huge puddle of gas forming on the ground. Come to find out there had been a recall in october 2002. Looked on my carfax and it doesnt list that as being repaired. We could have been killed. *tr
- Air bags · Vehicle speed control › Cruise control
TL* the contact owns a 2002 dodge grand caravan. The contact stated that the air bag warning light illuminated intermittently and the cruise control malfunctioned. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 203,000.
- Electrical system › Horn · Visibility › Rearview mirrors/devices
TL* the contact owns a 2002 dodge grand caravan. the contact stated that smoke appeared from the side mirror power switch. The panel melted although no flames were present. in addition, the horn failed to activate when depressed. The contact replaced the power switch, but the horn was not repaired. the manufacturer was notified. the approximate failure mileage was 137,700.
- Steering
Whenever it rains, in portland oregon, that IS all the time, the power steering goes out. you can hear the belt slipping and all the electrical warnings go on. this IS an accident waiting to happen. due to the dangers of this problem, we will not drive this vehicle when it IS or has been raining. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Headlight malfunction
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition IS random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further…
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition IS random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information.
- Headlight malfunction
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation IS monitored by the vehicle's body control module (bcm) and front control module (fcm).odi…
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation IS monitored by the vehicle's body control module (bcm) and front control module (fcm).odi IS upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue.
- Power liftgate latch
This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has…
This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05v134 for details.
- Speaker fire in the rear of the vehicle
On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning…
On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition IS present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are not affected.all nine complaints pertain to vehicles with the base radio.by letter dated november 1, 2004, dcc notified nhtsa that it will conduct a safety recall (nhtsa# 04v531) covering model year 2001-2002 dodge caravan, grand caravan, chrysler voyager, and town & country models with base radio only (est. 238,000 vehicles).dcc dealers will install a protective tape to the top of the radio assembly to prevent water intrusion.the action taken by dcc IS sufficient to resolve the issue raised by this investigation.accordingly, this investigation IS closed.
- Fuel tank leak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10002055Power steering fluid cooler hoses may split and cause a loss of power assist - customer satisfaction notification no. C20.
- 634264Subject regarding the powertrain control module (pcm) may cause air conditioning compressor failure for RS models. *Slc
Every Dodge Grand Caravan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.