2018 Dodge Grand Caravan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Dodge › Grand Caravan › 2018
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2018 Dodge Grand Caravan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
4 recalls name the 2018 Dodge Grand Caravan. Newest first.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model…
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid…
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver’s side headrest had deployed unexpectedly while opening and closing the door. This deployment caused a plastic part on the driver’s side door to fracture, causing the window to lower and become inoperable. The window was later replaced by an independent mechanic. The contact stated that while sitting in the front passenger’s seat with the engine off, the passenger’s side headrest deployed. The contact's head was struck during the deployment, causing whiplash. The failure mileage was 56,472.
At approximately 3:40 pm central standard time I was going through a school zone fixing to turn into the school. I was going about 15 mph and decelerating to a stop near the cop conducting school traffic. As I was coming a stop my AHR headrest deployed. This happened very spontaneously and luckily I was going slow enough and coming to a stop when it happened. Definitely a safety concern.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the vehicle failed to start after several attempts, with the Electronic Throttle Control (ETC) warning light displayed on the instrument panel. The contact was forced to jumpstart the vehicle; however, the vehicle may not start after being jumpstarted. The vehicle was taken to an independent mechanic and DTC: C212A (Anti-Lock Brake System - ABS). The contact called several dealers, and the failure was associated with NHTSA Campaign Number: 18V524000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
My rear passenger slide door has recently started buzzing when you press the unlock button. The lock itself will not move so it is not locking. We tried to get this fixed at our local dealership, they told us that it was under the 10y/100k miles warranty, we have 66k on the van. They then told us that they would have to remove a trim piece and they would break it and we would have to pay for it. Then, they told us that we were actually lied to and its not under warranty because the warranty is 3y/30k miles.
The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.
The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.
•vehicle stalls when slowing down in traffic and cut off on freeway •happens while driving at low speed •vehicle restarts immediately after stalling •0–10 mph (coming to stop) •slowing from traffic speed •check engine light appeared •code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.” •I reported the issue to the dealership I bought it and went to dodge dealership because I seen 4 recalls •they checked the vehicle •they stated no recalls were open •blind spot warning system not functioning •lane assist button not responding •115-volt power outlet not working happened multiple times •started recently after purchase •intermittent issue “When searching by VIN earlier, recall campaigns were displayed describing engine stall that could increase crash risk.”
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at 15 MPH, the vehicle lost automotive power and came to a stop in the middle of traffic. The check engine warning light was intermittently illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and the failure was associated with NHTSA Campaign: 18V524000 (Electrical System). However, the VIN was not included. In addition, the contact stated that the vehicle occasionally failed to start immediately while using the key. The local dealer was contacted; however, the contact was advised that the vehicle was not the same as the vehicles listed in NHTSA Campaign: 18V524000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 98,817.
Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.
My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of the van. I was researching how to fix this, and this seems to be a pretty common issue. How has this put safety at risk - if there is an emergency, how do those people in the back seat get out? This is a HUGE issue! There are no other known failures with the vehicle - it has not been checked out by anyone other than myself.
The headrest airbag on the driver's side was deployed without any explanation.
I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.
When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.
Passenger side sliding door can't be unlocked manually or by the fob, will not open by the handle inside or out. Passengers are unable to exit vehicle through passenger sliding door.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while entering the vehicle, the contact became aware that the driver's side headrest had deployed without impact. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.
Voltage regulator malfunctioning inside ECM and having lights dim and electrical components bog down
Our driver side back sliding door door has seized and will not open. This looks to be a common issue with the grand caravan. The lock is stuck in an in between state and will not open automatically or manually. This is a safety hazard for back passengers.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 40-70 MPH, the vehicle unintendedly slowed down and then abruptly stopped. The contact stated that it felt as if a part had fallen from the bottom of the vehicle. While attempting to drive off, the vehicle hesitated. While at a YIELD sign, the vehicle shut off and was restarted. The driver's side door failed to open. There were no warning lights illuminated. The contact called an undisclosed local dealer, who confirmed there were no recalls associated with the VIN. The vehicle was diagnosed, and a tune-up and thermostat replacement were advised. The vehicle was repaired; however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.
Driving down hi way and headrest came apart.
Driver side door is not locking or unlocking with KEYFOB.
The lock mechanism on the passenger side sliding door has failed. It is stuck in the locked position. This is a known defect that has recurred in this vehicle for years. The door is not able to be unlocked which is a safety concern if the vehicle needs to be exited or accessed in an emergency. The sliding door lock had been making a loud buzzing noise upon locking and unlocking for weeks but only became stuck yesterday. The front drivers side door lock also does not respond to the unlocking mechanisms (button inside or remote) but can be unlocked with the key being inserted into the lock and manually turned. This has been happening on and off for a year.
Driver's side sliding door stays locked and will not open it also prevents me to lock the passenger side sliding door
I had recently decided to rotate my wheels and and I had gotten done I noticed that after a little while after I get down the road my speedometer, cruise control, abs, traction control stopped working and my parking brake light also came on now I do know the only thing that I done differently was kept my hub cap pieces off of the vehicle
Driver side sliding door locked. Fails to get unlocked. Tried unlocking with Key Fob, manually unlocking. Nothing works and this door now fails to get unlocked and open. Passenger side middle row bucket seat fails to fold down and get under the floor.
Went to open up driver side sliding door and it would not slide back. It is stuck due to the locking actuator. This can be dangerous. I have kids in my van and the door not sliding back can present different dangerous issues for different scenarios. The 2016-2017 dodge grand caravan I believe has a recall on this issue but not the 20q8, and I dont know why.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.