2008 Dodge Grand Caravan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Dodge › Grand Caravan › 2008
These records cover every 2008 Dodge Grand Caravan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2008 Dodge Grand Caravan. Newest first.
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of…
Risk and remedy
Risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk and remedy
Risk
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles…
Risk and remedy
Risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and…
Risk and remedy
Risk
Failure of the rear axle may increase the risk of a crash.
Remedy
Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Chrysler IS recalling certain model year 2008 chrysler grand voyager, town and country and dodge grand caravan vehicles manufactured from june 24, 2007, through july 30, 2008. these vehicles may experience a heating and air conditioner (hvac) condensate leak from the hvac drain grommet onto the occupant restraint control (orc) module, which can lead to the…
Risk and remedy
Risk
An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash.
Remedy
Dealers will replace the affected air bag module free of charge. the safety recall began on october 14, 2011. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2008 chrysler town and country and dodge grand caravan vehicles. these vehicles may experience a water leak at the heating and air conditioner (hvac) drain grommet which can lead to illumination of airbag warning light and a potential inadvertent airbag deployment.
Risk and remedy
Risk
An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash.
Remedy
Dealers will replace the hvac drain grommet free of charge. the safety recall began on january 14, 2011. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2008 and 2009 dodge grand caravan and chrysler town & country passenger vehicles manufactured from february 2007 through september 2009. some of the vehicles may have been built with an improperly routed wire harness that may have a condition where the lower sliding door hinge bracket can make contact and wear…
Risk and remedy
Risk
A short circuit could occur inside the sliding door, overheating the latch, possibly resulting in a fire.
Remedy
Chrysler will notify owners and dealers will repair the vehicles free of charge. the safety recall began on november 15, 2010. owners may contact chrysler toll-free at 1-800-853-1403.
Eldorado national IS recalling model year 2008-2009 amerivan mobility vehicles built on chrysler town & country and dodge grand caravan platforms vehicles. the rear brake lines may have been improperly routed and not secured properly during the alteration. if not routed and secured properly, the brake lines could rub against the vehicle causing a brake…
Risk and remedy
Risk
A brake fluid leak could result in a loss of braking ability, possibly causing a crash.
Remedy
Eldorado national amerivan dealers will inspect the vehicles and if the brake lines were improperly routed they will be correctly reinstalled free of charge. The safety recall began on october 13, 2009. owners may contact eldorado national at 1-800-955-9086. these minivans have been altered into wheelchair accessible vehicles by eldorado. this recall IS not being conducted by chrysler group llc and will not be performed at no cost by dodge or chrysler dealers unless they are also an eldorado national dealer.
Owner complaints
1,293 complaints23 involved a crash17 involved a fire20 injuries2 deaths
What owners report most
Latest complaints
- Air bags · Steering
The contact owns a 2008 Dodge Grand Caravan. The contact stated that a dealer recently serviced under NHTSA Campaign Number: 20V396000 (Air Bags, Steering). The contact stated that the dealer replaced the airbag module components located underneath the center console; however, the connected wiring…
The contact owns a 2008 Dodge Grand Caravan. The contact stated that a dealer recently serviced under NHTSA Campaign Number: 20V396000 (Air Bags, Steering). The contact stated that the dealer replaced the airbag module components located underneath the center console; however, the connected wiring was not replaced. Later, while the unoccupied vehicle was parked in a casino parking lot, the casino staff informed the contact that the vehicle was on fire. The fire department arrived, extinguished the flames, and filed an official report. The incident: the vehicle was towed to the contact's residence, where a secondary inspection indicated that the fire originated underneath the center console, where the recall repair had been performed. Both the manufacturer and dealer were notified of the failure, and the dealer provided documentation of the completed recall services. The failure mileage was 180,000.
- Air bags · Electrical system · Structure › Body
Vehicle has loose horn emblem Vehicle Heat/AC front not operable Vehicle driver side sliding door inoperable. Subject: URGENT SUPPLEMENT TO NHTSA COMPLAINT #11753124 — Unresolved Safety Recalls, Airbag Hazards, Dealer Refusal/Delay, and Conflicting Parts Availability Information Vehicle: 2008…
Vehicle has loose horn emblem Vehicle Heat/AC front not operable Vehicle driver side sliding door inoperable. Subject: URGENT SUPPLEMENT TO NHTSA COMPLAINT #11753124 — Unresolved Safety Recalls, Airbag Hazards, Dealer Refusal/Delay, and Conflicting Parts Availability Information Vehicle: 2008 Dodge Grand Caravan NHTSA Complaint: #11753124 Mopar Corporate Case: #97575701 I am submitting this as an urgent supplement to my existing NHTSA complaint concerning multiple unresolved federal safety recalls on my 2008 Dodge Grand Caravan. The circumstances have become increasingly concerning because the vehicle has multiple safety recalls, including recalls involving the airbag system, while I have received conflicting information from authorized Stellantis/Mopar representatives and dealerships concerning the availability of the required remedy parts. My vehicle was purchased used through a private sale. The NHTSA VIN-specific recall information shows multiple recalls as incomplete. The recalls include serious safety issues involving the airbag/occupant restraint system, the steering wheel airbag assembly, ignition-related loss of vehicle functions, and a potential fire hazard involving the sliding-door wiring. The situation is not merely theoretical. One of the vehicle's sliding doors is currently not functioning. The vehicle also has no front heat or air conditioning. Most importantly, the steering-wheel emblem associated with the driver's airbag assembly became detached, and I had to glue it back onto the steering wheel. I am extremely concerned about operating a vehicle with an unresolved recall involving the driver's airbag assembly and a component of that assembly that has physically detached. I contacted authorized dealerships to have the recalls addressed I was attempting to have the recalls formally initiated, the VIN processed, a repair order opened, and the required parts obtained.I was repeatedly given information that led to no service,late service,months away
- Air bags · Electrical system · Unknown or other
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence…
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal Repair Order to place required parts on backorder. One dealership nonchalantly dismissed the safety hazards, claiming parts are entirely unavailable because the recalls date back to 2010.( United Chrysler Dodge Jeep Ram at Jeep Ram [XXX]) Another dealership employee, Craig, used hostile and coercive tactics when discussing service terms, creating an intimidating environment that makes it a safety risk for me to physically bring my vehicle to that location.(Star Chrysler Jeep Dodge FIAT 21110 Jamaica Ave Queens Village, NY 11428) On July 27, 2026, I contacted Mopar Corporate Customer Care to escalate this dealer non-compliance. I spoke with agent Sam under Corporate Case Number XXX. Agent Sam actively obstructed my efforts to secure a remedy. He falsely claimed to be contacting local dealers to check inventory, but when I offered to call those same locations, conference, to verify his claims, he strongly resisted. I asked to speak to a supervisor to escalate the agent's deceptive behavior and the dealer denials, but I was told the supervisor was completely unavailable and could only offer a callback within 24 hours. Under federal law, safety recalls do not expire. Manufacturers and their authorized dealers are legally obligated to provide a free remedy, log vehicle details, and procure parts. Mopar Corporate and its dealer network are actively prioritizing standard brush-offs and administrative evasion over public safety, with 7 recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
- Air bags
i had steve white motors 3470 hwy 70 se newton nc 28658 828-464-3458 service this recall;but, the recall says incomplete.
- Unknown or other
Unknown
- Power train
Car transmission is reacting very poorly will jump up and down and stall in the middle of the road manufacturer's safety problem and not sure all the problems but I know it's the transmission defect and the safety problem they never fixed it when they manufactured very unsafe transmission needs to be recalled
- Air bags
Airbag light is on.
- Electrical system › Ignition › Module
The contact owns a 2008 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled. The contact stated that the vehicle could not be restarted and was towed to the residence. The contact diagnosed the vehicle WIN Module failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
- Exterior lighting
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle was designed with plastic headlamps that became foggy over time, causing the headlights to become extremely dim. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer…
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle was designed with plastic headlamps that became foggy over time, causing the headlights to become extremely dim. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The VIN was unavailable.
- Air bags · Steering › Steering wheel/handle bar
2008 dodge grand caravan. Consumer writes in regard to nhtsa safety recall 20v-396.
- Electrical system
Shift lever placed in to park will not release key fob, keeping the vehicle in accessory mode and draining battery. Occassionally shifting back and forth from 'park' to other positions and back to 'park' will cause the ignition to release key fob as normal. Eventually found on forums that flicking…
Shift lever placed in to park will not release key fob, keeping the vehicle in accessory mode and draining battery. Occassionally shifting back and forth from 'park' to other positions and back to 'park' will cause the ignition to release key fob as normal. Eventually found on forums that flicking the shifter button once in park will help depress microswitch and allow ignition to turn off, thus releaseing fob. Eventually this stopped working as well. My first fix was removing the dash and bending the microswitch leg so that more firm contact was made by shift arm when placed in 'park.' this eventually stopped working again. I finally removed dash and displaced microswitch so that it protrudes through ignition ring and hangs out near the key fob. Now when I park, I manually press the microswitch and the iginition releases the fob fully every time! Otherwise you're stuck replacing the entire shift assembly for over $200 for parts and more for whatever labor IS charged! All for a $2 microswitch that IS positioned wrong.
- Engine · Unknown or other
The heat exhaust from the motor heats the forward cab even if all of the vents are closed.
- Air bags · Seat belts
On 4/22/22 a lady hit my van so hard and no air bags deploy. I hit my head on the steering wheel and it never came out. No air bags in my van came out. Also the seal belts didn't hold anyone into place.
- Engine · Power train
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speed, the transmission made an abnormal whining sound upon depression of the accelerator pedal. The contact stated that the service engine warning light remained illuminate on the instrument panel. The…
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speed, the transmission made an abnormal whining sound upon depression of the accelerator pedal. The contact stated that the service engine warning light remained illuminate on the instrument panel. The contact stated that after he pulled over and restarted the vehicle, the vehicle resumed normal operation. The contact had taken the vehicle to an independent mechanic who informed him that the transmission needed to be replaced. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000. The VIN was not available.
- Air bags · Electrical system
The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took…
The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took it anyway where we were told that everything was OK and as far as I know, no work was done to correct the potential defect. Subsequently that assembly has fallen apart on both sides and now we're left with a vehicle that repeatedly enters limp home mode often at very inconvenient times, triggering the wipers, as well as all the lights on the dashboard. We'd really like to know that this known issue can be fixed and that Chrysler/Dodge didn't actually put an expiration date on safety.
- Electrical system · Structure › Body
My vehicles rear doors and back windows have stopped opening I'm afraid if something happen like an accident me and my 7 children will not be able to escape the vehicle I'm a single mother of 7 I have no way of repairing it myself when the pandemic. Hit I lost everything please help
- Electrical system
You will be driving this vehicle and all of the sudden the wipers will start going off, all the dash lights go on and off , all of the gages will move and it will start dinging at you that something is wrong. sometimes it happens once and stops and other times it will happen for 5-10 minutes…
You will be driving this vehicle and all of the sudden the wipers will start going off, all the dash lights go on and off , all of the gages will move and it will start dinging at you that something is wrong. sometimes it happens once and stops and other times it will happen for 5-10 minutes without stopping and then all of the sudden it just stops. We have had it looked at so many times and have repaired different wires and such but nothing seems to work. Now I have found out that the TIPM is bad and you have to wait weeks to get it and then it could happen again.
- Engine
TL* the contact owns a 2008 dodge grand caravan. The contact stated while driving 70 mph and exiting the freeway, while approaching a stop sign, the vehicle stalled with several unknown warning lights illuminated. The vehicle was coasted to the side of the roadway and restarted and the vehicle…
TL* the contact owns a 2008 dodge grand caravan. The contact stated while driving 70 mph and exiting the freeway, while approaching a stop sign, the vehicle stalled with several unknown warning lights illuminated. The vehicle was coasted to the side of the roadway and restarted and the vehicle operated as designed. The contact stated that the failure recurred intermittently. The vehicle was not taken to be diagnosed. The contact stated that on several occasions, the vehicle hesitated while attempting to accelerate. The vehicle independently decelerated without warning. Burdick dodge chrysler (5885 e circle dr, cicero, ny 13039, (315) 699-3846) was contacted and confirmed that the vin was not under recall. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
- Air bags · Steering
TL* the contact owns a 2008 dodge grand caravan. The contact received notification of nhtsa campaign number: 20v396000 (air bags, steering) however, the part to do the recall repair was unavailable. The vehicle was taken to jim shorkey north hills chrysler dodge jeep RAM (7670 mcknight rd…
TL* the contact owns a 2008 dodge grand caravan. The contact received notification of nhtsa campaign number: 20v396000 (air bags, steering) however, the part to do the recall repair was unavailable. The vehicle was taken to jim shorkey north hills chrysler dodge jeep RAM (7670 mcknight rd, pittsburgh, pa 15237) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool showed no unrepaired recall associated with the vin.
- Electrical system
Driver's side sliding door made buzzing sound for a few days now stuck shut and locked. Will not unlock at all. Can not open.
- Electrical system
The car would shut off while driving on multiple occasions. The dashboard lights would come on and the car would shut off simultaneously. This has happened while driving on the streets and on the freeway. this IS very dangerous because there are no warnings it just shuts off.
- Electrical system
The tipm goes out quite frequently in these. My van electrical system goes nuts on me, my headlights flash while I'm driving down the road, and it will just off while driving. When it shuts off I have no way to warn other vehicles because none of the lights work. I'm afraid I'm going to get into an accident because of this and it's a very costly fix.
- Air bags · Steering
TL* the contact owns a 2008 dodge grand caravan. The contact received notification of nhtsa campaign number: 20v396000 (air bags, steering) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
TL* the contact owns a 2008 dodge grand caravan. The contact received notification of nhtsa campaign number: 20v396000 (air bags, steering) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
- Electrical system
TL* the contact owns a 2008 dodge grand caravan. The contact stated that while driving 6 mph and making a right turn, the vehicle loss motive power and stalled without warning. The vehicle was restarted and operated as intended. The vehicle was taken to crystal super center (3477 commercial way…
TL* the contact owns a 2008 dodge grand caravan. The contact stated that while driving 6 mph and making a right turn, the vehicle loss motive power and stalled without warning. The vehicle was restarted and operated as intended. The vehicle was taken to crystal super center (3477 commercial way, spring hill, fl 34606) and was diagnosed that the win module and two keys needed to be replaced. The vehicle was in the processes of been repaired. The contact mentioned that the vehicle was previously repaired under nhtsa campaign number: 14v373000 (electrical system, air bags) at ferman chrysler jeep dodge RAM of new port richey (4023 US-19, new port richey, fl 34652) however, the repair failed to prevent the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.*jb
- Electrical system
I have an intermittent crank, no crank issue. Often while driving the vehicle power just cuts off in the middle of the road. The ac also cuts off while driving on its own while the vehicle IS running. I have 2 minors wich I drive to school daily and I'm very concerned about our safety. car has…
I have an intermittent crank, no crank issue. Often while driving the vehicle power just cuts off in the middle of the road. The ac also cuts off while driving on its own while the vehicle IS running. I have 2 minors wich I drive to school daily and I'm very concerned about our safety. car has been taken to several mechanics, we have changed the starter, alternator and two new batteries and the loss of power issue remains.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007…
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
- Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine…
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220576SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10220486Expansion of previous safety recall L25.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10218307Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10215972Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.
- 10204370Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10204368Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10191460Valve Body. These may cause over drive cycling.
- 10191457Expansion of previous safety recall L25.
- 10188780SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10188667Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10144752Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
- 10140258Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139651Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
- 10138987Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10136845Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10128948Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
- 10119463Instructions to inspect the EO label on the fuel tank for accuracy and replace as required any affected label
- 10076509SUBJECT: Flash: UConnect and Voice Recognition Inoperative SYMPTOM/CONDITION: The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
Every Dodge Grand Caravan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.