2015 Ford F-350 SD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › F-350 SD › 2015
These records cover every 2015 Ford F-350 SD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2015 Ford F-350 SD. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.
Risk and remedy
Risk
If the steering locks, it can increase the risk of a crash.
Remedy
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot…
Risk and remedy
Risk
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the…
Risk and remedy
Risk
If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Owner complaints
208 complaints3 involved a crash7 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Power train
On June 9, 2026, the vehicle received a PCM reprogramming under Ford Recall 21E01. Before the update, the transmission had no symptoms: no slipping, no warning lights, and no diagnostic trouble codes. Between June 9 and August 11, the vehicle accumulated 1,894 miles. On August 11, 2026, while…
On June 9, 2026, the vehicle received a PCM reprogramming under Ford Recall 21E01. Before the update, the transmission had no symptoms: no slipping, no warning lights, and no diagnostic trouble codes. Between June 9 and August 11, the vehicle accumulated 1,894 miles. On August 11, 2026, while driving about 60 mph, the vehicle suddenly downshifted from sixth to fifth gear without input. A clunk was felt, followed by complete loss of all gears. There were no warning lights, no diagnostic trouble codes, and no limp‑mode activation. The failure was sudden and total. A diesel shop retrieved the strategy values after the incident, which showed no recorded indication of transmission degradation prior to the PCM update. The failure occurred less than 2,000 miles after the PCM reprogramming. The vehicle was in factory‑stock condition. The incident raises concern that the updated PCM calibration may have affected torque calculation, shift coordination, or diagnostic monitoring, resulting in an uncommanded downshift and loss of all gears without protective response.
- Back over prevention
See attached document for complaint.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact stated that the camera was inoperable. At times the camera was blank. No warning lights were illuminated. The contact received the recall notification letter 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed…
The contact owns a 2015 Ford F-350. The contact stated that the camera was inoperable. At times the camera was blank. No warning lights were illuminated. The contact received the recall notification letter 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response. The failure mileage was approximately 50,000.
- Fuel system, diesel › Delivery › Fuel pump
The contact owns a 2015 Ford F-350. The contact stated that a certified mechanic had installed a disaster kit on the vehicle to prevent a fuel system failure. The independent mechanic later found metal shavings inside the filter going into the manifold. The independent mechanic recommended that the…
The contact owns a 2015 Ford F-350. The contact stated that a certified mechanic had installed a disaster kit on the vehicle to prevent a fuel system failure. The independent mechanic later found metal shavings inside the filter going into the manifold. The independent mechanic recommended that the fuel pump be replaced. The contact was concerned that the replacement of the fuel pump with the same part would be a temporary fix. The vehicle was not yet repaired. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The manufacturer was not contacted. The failure mileage was approximately 81,000.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of NHTSA Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair…
The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of NHTSA Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The manufacturer was notified of the failure and gave the contact the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact stated that the rearview camera displayed a black image while in reverse(R). The vehicle was taken to the dealer, where two modules were replaced, and the new modules were reprogrammed at the contact's expense; however, the failure reoccurred…
The contact owns a 2015 Ford F-350. The contact stated that the rearview camera displayed a black image while in reverse(R). The vehicle was taken to the dealer, where two modules were replaced, and the new modules were reprogrammed at the contact's expense; however, the failure reoccurred approximately two months later. The contact later received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was completed. The contact requested reimbursement from the manufacturer and sent supporting documents; however, the manufacturer denied reimbursement because the vehicle was previously repaired due to a rearview camera black image while the recall pertained to a blank image. The failure mileage was approximately 35,576.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact's spouse recently sold a 2015 Ford F-350; however, the spouse still had the vehicle in possession. The contact discovered that there was a mileage discrepancy after viewing the post online. The vehicle was a private sale. At the time of the sale, the mileage was 650,000. Upon checking Facebook Marketplace, the mileage was 120,000.
- Steering · Suspension
What component or system failed? The Steering and Suspension system failed. Specifically, the front axle hubs, track bar, and U-joints failed, causing a violent loss of steering control known as "Death Wobble." These components are currently available for inspection; however, they were diagnosed as…
What component or system failed? The Steering and Suspension system failed. Specifically, the front axle hubs, track bar, and U-joints failed, causing a violent loss of steering control known as "Death Wobble." These components are currently available for inspection; however, they were diagnosed as "FAILED" and requiring immediate replacement to make the vehicle safe to drive. How was safety put at risk? The failure caused violent, uncontrollable shaking of the steering wheel and front end at highway speeds. This resulted in a near-total loss of directional control, putting the driver and surrounding traffic at immediate risk of a collision. The defect made the vehicle impossible to steer safely above 45 MPH. Has the problem been confirmed? Yes. The failure was reproduced and confirmed by an independent certified service center, AutoNation Ford Gulf Freeway. Their inspection explicitly diagnosed the front axle hubs, track bar, and U-joints as "FAILED" and unsafe. The repair estimate to correct these safety defects totaled $6,128.09. Has the vehicle been inspected? Yes. It was inspected by AutoNation Ford Gulf Freeway (a certified Ford dealership) immediately following the incident. Were there warning symptoms? The symptoms (violent wobble) appeared immediately after purchasing the vehicle. During the pre-purchase test drive, the selling dealer's agent physically manipulated the steering wheel ("pulled the wheel") to prevent the wobble from occurring, concealing the pre-existing safety defect. The failure manifested fully as soon as the vehicle was driven at highway speeds without the agent's interference. Summary: The vehicle was sold with critical safety components (hubs, track bar) in a "FAILED" state. The selling dealer (AutoNation Ford Corpus Christi) concealed this known safety hazard. The vehicle is currently a roadway hazard until the $6,100+ repairs are completed.
- Steering · Suspension
My truck is been having a death wobble for years now. It's scary, I changed tires suspension and I still have the issue.
- Unknown or other
The touch screen interface is misaligned and occasionally not working at all. The misalignment means that to activate a button the driver must click somewhere else in the screen than the location where the button is displayed. This offset appears to change infrequently. This cause the driver to…
The touch screen interface is misaligned and occasionally not working at all. The misalignment means that to activate a button the driver must click somewhere else in the screen than the location where the button is displayed. This offset appears to change infrequently. This cause the driver to have to hunt for the location where the button responds and not pay attention to the road. If the wrong location is touched it may open random menus or start unintended functions, causing additional distractions and requiring multiple screen interactions. The car does not have physical buttons for most functions. On several occasions I found myself drifting out of lane due to this problem.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back-over prevention camera went blank off and on. In addition, the contact stated that occasionally, the back over prevention screen displayed a foggy image. The contact received notification of NHTSA Campaign Number…
The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back-over prevention camera went blank off and on. In addition, the contact stated that occasionally, the back over prevention screen displayed a foggy image. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an appointment was required and that the vehicle needed to be inspected to confirm the failure. The contact was informed that if the failure was confirmed, the parts would be ordered for the repair to be performed. The contact stated that the recall notification indicated that the back over prevention camera was on recall and needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in…
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Steering
The contact owns a 2015 Ford F-350. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring the steering wheel to be manually returned to center after completing a turn. The vehicle returned…
The contact owns a 2015 Ford F-350. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring the steering wheel to be manually returned to center after completing a turn. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in…
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
- Engine
2015 Ford F350 6.7 liter Diesel Turbocharger with only 58,000 miles malfunctioned while accelerating on to freeway without any prior warning indicators or symptoms. Immediately engine acceleration was reduced drastically causing freeway cars to nearly rear end my vehicle and other cars swerving to…
2015 Ford F350 6.7 liter Diesel Turbocharger with only 58,000 miles malfunctioned while accelerating on to freeway without any prior warning indicators or symptoms. Immediately engine acceleration was reduced drastically causing freeway cars to nearly rear end my vehicle and other cars swerving to avoid accident. A message showed up simultaneously while reduced acceleration occured on vehicle’s dash display indicating something to the effect “Reducing Acceleration” and a yellow check engine icon lit up on dash display. I limped the vehicle to the side of Freeway and shut engine off. Upon restarting engine discovered engine and turbo operated properly and was able to drive vehicle to a non-Ford Service Center to be repaired. The Technician could not find anything wrong with the operation of the engine-turbocharger and cleared the trouble code. Drove vehical for approximately 500 miles and the same reduced acceleration problem re-occurred while accelerating on to freeway. Pulled vehicle over to safe area, shut engine off, re-started engine, engine and turbocharger operated properly, drove home and then to Ford Dealership (check engine icon still lit). Discovered vehicle can not be smog tested with this intermittent problem due to check engine icon. My safety, my passengers safety, and others safety while driving on the freeway were put at high risk. The reduced acceleration problem does reoccur. Ford diagnosed the vehicle problem to be a bad turbo with an estimate of $5,100 dollars for removal and replace with new Ford Turbocharger which only has a two year warranty. The repair work is currently in process. I consider this turbocharger to be pre-mature failure and a safety risk! This turbocharger intermittent failure in my opinion should be a mandatory recall and paid 100% by Ford.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact stated that while in reverse, the back over prevention camera displayed a solid black or blue screen, or a severely distorted image. Additionally, the message "Camera Unavailable - Please Contact Your Dealer" was displayed. The contact stated that the…
The contact owns a 2015 Ford F-350. The contact stated that while in reverse, the back over prevention camera displayed a solid black or blue screen, or a severely distorted image. Additionally, the message "Camera Unavailable - Please Contact Your Dealer" was displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,000.
- Back over prevention
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Back over prevention
The contact's wife owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was intermittently distorted…
The contact's wife owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was intermittently distorted or blank. Additionally, the messages “Camera Unavailable” and to “Contact Dealer” were displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 186,000. VIN tool confirms parts not available.
- Electrical system
Brake light failure. Appears that the brake lights were stuck in the illuminated position while the vehicle was not being used. I had to disconnect the batteries to disable the lights.
- Electrical system
Rear Camera intermittent failure. I was just notified of the recall, but I'm experiencing the issue. Ford doesn't want to authorize the repair under the recall, even though they sent the notice, and I'm having the problem.
- Steering · Suspension
My truck started "The Death Wobble" a few years ago. I have replaced shocks, tires and ball joints. The problem recently became almost undriveable on the highway as any small bump at a legal (70 MPH) triggered 5 instances on a trip to and from a destination that was 70 miles away via the…
My truck started "The Death Wobble" a few years ago. I have replaced shocks, tires and ball joints. The problem recently became almost undriveable on the highway as any small bump at a legal (70 MPH) triggered 5 instances on a trip to and from a destination that was 70 miles away via the interstate. I have ordered additional parts based on internet research to try to fix this issue, however in my research it is clear the is a COMMON issue. Why is this allowed to continue?
- Back over prevention
The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system displayed a black screen. The contact turned the back over prevention camera off and…
The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system displayed a black screen. The contact turned the back over prevention camera off and proceeded to reverse, and the back over camera system independently reset. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 218,500. VIN tool confirms parts not available.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact’s son owns a 2015 Ford F-350. The contact’s son purchased the 2015 Ford F-350; however, while attempting to sell the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private dealer sale. At the time of purchase, the vehicle mileage was 127,000 and at the time of attempted sale, it was discovered that the mileage was 389,000.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact filed the complaint on behalf of his son. The contact purchased the 2015 Ford F-350 from the dealer on June 14, 2024. The contact stated when the vehicle was purchased from the dealer, the odometer and the odometer disclosure form indicated the mileage was 127,656. The…
Odometer Fraud. The contact filed the complaint on behalf of his son. The contact purchased the 2015 Ford F-350 from the dealer on June 14, 2024. The contact stated when the vehicle was purchased from the dealer, the odometer and the odometer disclosure form indicated the mileage was 127,656. The contact stated that the Carfax report indicated that on February 27, 2023, the vehicle was serviced, and the odometer mileage reported at the time was 389,490. In addition, the Carfax report indicated that on April 25, 2024, the vehicle was serviced, and the odometer mileage reported at the time was 96,901. The dealer was made aware of the issue. The manufacturer was made aware of the issue.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Sogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe…
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Vehicle Commanded Engine Shutdown
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package…
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251453This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.
- 102491752024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10241626Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 10241547Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
- 102377892011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10228867Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 F (65 C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
- 10222191Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 102093842011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- 10206862Customer Satisfaction Program 21M01 Certain 2013-2016 Model Year F-250-F-550 Vehicles Equipped with a 6.7L Diesel Engine - Reductant Heater and Sender Assembly Repair
- 102050296.7L Diesel - fuel knock at idle with malfunction indicator lamp (MIL) Illulminated with multiple diagnostic trouble codes (DTCS)
- 10205025602L/6.8L - Illuminated MIL with diagnostic trouble codes (DTCSF) P0627, P025B, P025A, and/or U019 - Built on or before 04/06/2016
- 10205022Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
- 102050146.7L Diesel - Fuel knock at idle with malfunction indicat or lamp (MIL) Illuminated with multiple diagnostic trouble codes (DTCSF)
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10204983Exterior Mirror - Tubular stainless steel west cpast style mirror - Loose mounting bracket
- 102049806.7L Diesel - Malfunction Indicator Lamp (Mil) Illuminated - Diagnostic Ttouble Codes (DTCS) P2002, P246C And/Or P2463- Built On Or Before 09/09/2015
- 102049786.7L Diesel - Malfunction Indicator Lamp (Mil) Illuminated - Diagnostic Ttouble Codes (DTCS) P2002, P246C And/Or P2463- Built On Or Before 03/26/2015.
- 10202716Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine; Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 REASON FOR THIS SUPPLEMENT Claim Preparation and Submission: Updated Customer Concern Code. Owner Notification Mailing Schedule: Owner Mailing date revised.
- 10201667Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002
- 10201580Some 2013-2016 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an Exhaust System Fluid Fault message and a forced idle mode with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). A video explaining how to remove the vehicle from forced idle mode has been added to the Technical Support Videos under the Technical Assistance tab on PTS. The video can be accessed using the following web link, http://site-307934.bcvp0rtal.com/detail/videos/303---engine/video/6258842975001/2013-2016-f-super-duty-exhaust-fluid-fault-procedure.
- 10201092This program extends the warranty coverage of the catalytic converter portion of the selective catalyst reduction (SCR) system for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21E01. This program only applies if an SCR (converter) fault is detected and it is related to a diagnostic trouble code (DTC) P20EE identified after 21E01 has been performed. This is a one-time repair.
- 10201089This program extends the coverage of the front nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor fault is detected and it is related to a diagnostic trouble code (DTC) P2201 identified after 21 E01 has bee performed.
- 10201038Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.
- 10194421Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
- 10189759Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the SCR. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this SCR fault previously masked by the software error and can light the MIL if faults are found to be present
- 10189758Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present
- 10189757Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present
- 10187825This program extends the warranty coverage of the diesel particulate filter (DPF) when a diagnostic trouble code P2002 is present in the powertrain control module (PCM). Repairs associated with DTCs other than P2002 and/or DPF plugged due to failure to perform DPF regeneration are not included in this program. - Super Duty's up through 14,000 pounds Gross Vehicle Weight Rating (GVWR): 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. - Super Duty's over 14,000 pounds Gross Vehicle Weight Rating (GVWR): 10 years of service or 110,000 miles from the warranty start date of the vehicle, whichever occurs first. - Medium Duty's: 10 years of service or 185,000 miles from the warranty start date of the vehicle, whichever occurs first.
- 10186678Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
- 101865672011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
- 10183761Some 2012-2016 F-Super Duty vehicles equipped with a 6.2L or 6.8L engine built on or before 4/6/2016 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P0627, P025A, P025B and/or U0109 stored in powertrain control module (PCM) memory.
- 10183749In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
- 10181930Some 2015-2016 F-Super Duty pickup vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the service procedure to reprogram the PCM.
- 10179325Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
Every Ford F-350 SD model year
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