2024 Ford F-350 SD

Recalls

3 recalls name the 2024 Ford F-350 SD. Newest first.

• Electrical system › Integrated trailer brake control

  Feb 20, 2026NHTSA 26V1040004,381,878 vehicles

  Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of…

  Risk and remedy

  Risk

  Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

  Remedy

  The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

  Full recall details →

• Back over prevention › Software

  May 9, 2025NHTSA 25V3150001,076,138 vehicles

  Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…

  Risk and remedy

  Risk

  A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy

  The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

  Full recall details →

• Back over prevention › Sensing system › Camera

  Oct 25, 2024NHTSA 24V80600024,950 vehicles

  Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.

  Risk and remedy

  Risk

  A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.

  Remedy

  Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system19
2. Unknown or other9
3. Power train6
4. Forward collision avoidance5
5. Service brakes4
6. Steering4
7. Back over prevention4
8. Engine4
9. Structure3
10. Lane departure3

Latest complaints

• Sep 29, 2026IL
  Unknown or other

  UNKNOWN After market equipment needs to be inspected by the insurer as well as the police to prevent any potentially dangerous/reckless driving while operating as a business entity. Error codes, and messages resulting in a complete ECU failure.

• Aug 20, 2026SC
  Electrical system · Engine · Unknown or other
  When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment…

  When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens. It has been looked at by the dealership 3 times and they were unable to locate issue as stated on service receipt. No warnings prior and truck was purchased 3/2025 and the issue started 1/26 and still continues.

• Jul 29, 2026FL50,000 mi
  Electrical system · Exterior lighting
  The contact owns a 2024 Ford F-350 SD. The contact stated that the power windows independently rolled down while the vehicle was parked, causing water to enter the vehicle. The dealer was notified of the failure and performed an unknown remote software update; however, the failure persisted. The…

  The contact owns a 2024 Ford F-350 SD. The contact stated that the power windows independently rolled down while the vehicle was parked, causing water to enter the vehicle. The dealer was notified of the failure and performed an unknown remote software update; however, the failure persisted. The vehicle was taken to the dealer, where the power window master switch replacement was recommended. The vehicle was not repaired. Additionally, the contact stated that while driving and towing a trailer, the message "Trailer Not Connected" was displayed, and the trailer exterior lights and brakes were inoperable intermittently. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); and the vehicle was taken to the dealer, who performed the recall repair; however, the failure recurred. The vehicle was taken back to the dealer, where the integrated trailer module software update was performed a second time; however, the failure persisted. The contact was informed that the integrated trailer module needed to be replaced at the owner's expense. The contact stated that the recall repair failed to fix the vehicle. The dealer notified the manufacturer of the failures, but the manufacturer denied assistance. The failure mileage was approximately 50,000.

• Jun 9, 2026PA30,000 miCrash
  Electrical system · Power train
  The contact owns a 2024 Ford F-350. The contact stated that after reversing into the driveway and parking the vehicle, the engine was turned off while the vehicle was in reverse(R). The contact exited the vehicle and entered the residence. Moments later, the vehicle erroneously rolled down the…

  The contact owns a 2024 Ford F-350. The contact stated that after reversing into the driveway and parking the vehicle, the engine was turned off while the vehicle was in reverse(R). The contact exited the vehicle and entered the residence. Moments later, the vehicle erroneously rolled down the driveway downhill and collided with a building on the property. The contacted stated that the Automatic Return to Park (P) safety feature failed to engage, causing the incident. The vehicle was later driven to the local dealer for repairs. The manufacturer was not yet contacted. The failure mileage was 30,000.

• May 1, 2026ILCrash1 injury
  Unknown or other
  When vehicle was in Reverse parked in garage with garage door open, I removed my seatbelt and opened the door to exit vehicle believing it was actually in Park. The vehicle rolled backwards at idle speed as I tried to get back in to apply the foot brake. The open drivers door collided with the…

  When vehicle was in Reverse parked in garage with garage door open, I removed my seatbelt and opened the door to exit vehicle believing it was actually in Park. The vehicle rolled backwards at idle speed as I tried to get back in to apply the foot brake. The open drivers door collided with the garage wall and stopped the vehicle before I could stop it with the brakes. A body shop manager doing an in home estimate told me that a 2024 F 350 has an Automatic Return to Park shift feature that should have immediately moved the column mounted shift to Park and applied the emergency brake. This feature was apparently installed in all Super Duty trucks in 2023 when the electric column shifter was added. It did neither of these things and collided with the wall damaging the wall and drivers door. I believe this is a defect in a safety critical system and filed a complaint with the Ford Customer Service Concerns department. They told me they would escalate to their general counsel but if I filed an insurance claim, that the complaint would no longer be active. No lawyer I contacted would take my case because a significant personal injury did not occur. I was advised to file insurance claim for both home and property policies.

• Apr 18, 2026CT
  Power train

  In tow/haul mode on even a slight downgrade while towing a 9000lb fifth wheel camper even the slightest application of brakes causes an extreme downshift from 10th to 4th at highway speeds of 60+ mph revving the engine to over 5000rpms and causing slight rear wheel lockup on dry roads. This could be fatal on even slightly damp roads. This occurred multiple times

• Apr 16, 2026NY
  Electrical system · Forward collision avoidance › Warnings
  This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's.…

  This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Apr 16, 2026NY
  Electrical system · Forward collision avoidance › Warnings
  I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my…

  I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Apr 1, 2026MT
  Seats
  Here’s a clean, strong NHTSA synopsis that sticks to their rules (no personal info, clear safety framing, and specific details): --- **What happened:** The heated seat system in a 2024 Ford F-350 Super Duty Platinum exhibited excessive and uneven heat output in both the driver and passenger…

  Here’s a clean, strong NHTSA synopsis that sticks to their rules (no personal info, clear safety framing, and specific details): --- **What happened:** The heated seat system in a 2024 Ford F-350 Super Duty Platinum exhibited excessive and uneven heat output in both the driver and passenger seats. While in use, the seat heaters produced a burning sensation at the skin level for both occupants, requiring the heaters to be turned off to avoid injury. The condition appears to involve the seat heating element and/or temperature regulation system. During a subsequent seat cover replacement, the heating element was exposed and showed visible signs of localized overheating, including distinct heat concentration patterns and degradation of the surrounding foam material. The component is available for inspection upon request. This condition presents a safety risk due to the potential for skin burns during normal operation. It also raises concern about possible overheating of seat materials if the system remains active for extended periods, such as during remote start or unattended operation, which could increase the risk of material damage or combustion. The issue was experienced multiple times and is not isolated to a single seating position. The problem has been visually confirmed by an installer during disassembly of the seat, though it is unknown if a dealer has formally documented the condition at this time. There were no warning lights, messages, or prior indicators before the excessive heat condition occurred.

• Mar 23, 2026MI
  Engine · Unknown or other
  Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March…

  Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I return the loaner and drive the F350 home with the problem.

• Mar 23, 2026MI
  Steering
  The truck has a clunk in the steering when pulling trailers and does not do this when not laden. The vehicle has only 2,480 miles on it. I was told at the dealership that this will not be fixed because they are not able to replicate the issue. There is a TSB on the issue: SSM 53169 2023-2024…

  The truck has a clunk in the steering when pulling trailers and does not do this when not laden. The vehicle has only 2,480 miles on it. I was told at the dealership that this will not be fixed because they are not able to replicate the issue. There is a TSB on the issue: SSM 53169 2023-2024 F-Super Duty - Popping/Thumping/Clunking/Knocking Noise From The Steering Column - Built On Or Before 12-Jul-2024 The vehicle was built prior to 12-Jul-2024.

• Mar 7, 2026WA
  Electrical system · Service brakes
  I own the 2024 f350 dually truck and regularly tow heavy trailers for commercial transport under DOT regulations. I have experienced repeated intermittent failures involving the truck’s trailer brake and trailer lighting system. While towing, the truck intermittently displays warning messages on…

  I own the 2024 f350 dually truck and regularly tow heavy trailers for commercial transport under DOT regulations. I have experienced repeated intermittent failures involving the truck’s trailer brake and trailer lighting system. While towing, the truck intermittently displays warning messages on the dashboard such as “Trailer Brake Module Fault” and “Trailer Light Module Fault.” When this occurs, the trailer’s right rear brake light stops functioning, and at times the trailer braking system stops working entirely. This issue occurs sporadically and without warning. The trailer may function normally at the start of a trip and then lose lighting or braking capability during operation. One notable pattern is that when I shut the truck off and restart it, the faults clear and the trailer brakes and lights begin working again. This suggests the issue may be related to the truck’s trailer brake or trailer lighting control module resetting rather than a defect in the trailer itself. Because of the repeated failures, I inspected and repaired my trailer multiple times. I have: Replaced the affected trailer light Inspected and checked all trailer wiring and connectors Verified the trailer braking system and wiring integrity Despite these steps, the problem continues to occur. I have taken the truck to a Ford dealership multiple times, and they have stated the issue is with the trailer. However, the trailer has been inspected and repaired, and the problem still persists. I recently became aware of a recall affecting Ford trucks related to the trailer brake control module and trailer lighting system, which appears to mirror the exact symptoms I am experiencing. This issue presents a serious safety hazard. When the malfunction occurs: Trailer brake lights may not function properly Trailer brakes may stop working Drivers behind me may not be aware the vehicle is slowing or stopping Because I regularly tow heavy trailers, loss of trailer braking and lighting creates a significant

• Mar 3, 2026WA
  Power train
  The 10 speed transmission is this truck shifts horribly. It will stall in intersections as it works its way thru 3 or 4 gears shifting away while refusing to move faster than a crawl. It has occasionally jerked harshly into 2nd gear at ONE(1) mile per hour. When you are coasting towards a…

  The 10 speed transmission is this truck shifts horribly. It will stall in intersections as it works its way thru 3 or 4 gears shifting away while refusing to move faster than a crawl. It has occasionally jerked harshly into 2nd gear at ONE(1) mile per hour. When you are coasting towards a traffic light it will jerk violently downshifting from 4th to 3rd. That downshift feels like the rear brakes are dragging. All of these behaviors occur at any point in city driving, making it risky to make a left turn in traffic and making passengers uncomfortable when riding, at any time they can be jerked any which way while riding in the truck. To make matters worse, the traffic warning lights on the mirrors will lite and alert occasionally when there is no traffic anywhere near the truck. This has happened on remote roads where there are no other vehicles, plants, shrubs or signs anywhere near the roadway. This truck is uncomfortable to drive and feels unsafe. I believe it is all related to the poorly made and engineered transmission.

• Feb 16, 2026CO
  Electrical system · Unknown or other

  Our passenger side heated mirror is melting. We are unsure as to the plastics used and why it is melting. This mirror is also a heated mirror with electric connected to it. The Ford Dealer told us that Ford will not repair this under warranty. Why is this melting. What type of cheap plastic did they use. Please help us getting to the bottom of this. Thank you.

• Jan 4, 2026WA
  Structure › Body
  Ford Panoramic Sunroof P/N: ml3z-16500a18-c Spontaneously shattered while driving. No foreign object came in contact with the glass. No harsh or unique road conditions during event. No occupants of the vehicle came in contact with glass prior to shattering. The sunroof operation itself, or…

  Ford Panoramic Sunroof P/N: ml3z-16500a18-c Spontaneously shattered while driving. No foreign object came in contact with the glass. No harsh or unique road conditions during event. No occupants of the vehicle came in contact with glass prior to shattering. The sunroof operation itself, or components adjacent to the sunroof, (e.g. the sunroof shade cover) were not in use during the failure. The glass shattered outwards away form the vehicle causing most of the glass to land in the truck bed, rough a third rained down inside the vehicle onto the occupants. The safety hazard is that glass shards fell down on occupants at enhanced by road speed. There was no way to avoid the shattering. There was no previous indication of wear of stress on the glass in previous weeks or moments prior to the explosion. There was a known class action lawsuit (dismissed) concerning the Ford Panoramic sunroofs spontaneously failing. Beaty v. Ford Motor Company. No official has inspected the vehicle since the failure. An insurance claim was not filed, it was cheaper to perform the repair myself. The repair cost ~$770 in parts ~$120 in shipping fees, 2 hours of labor to clean glass and 30 minutes to install the new panel.

• Dec 12, 2025OH10,000 mi
  Back over prevention
  The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the 360-degree camera screen failed to display the rearview, and a message stating that the full screen was not available was displayed. The contact stated that the fault was in the middle of the screen…

  The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the 360-degree camera screen failed to display the rearview, and a message stating that the full screen was not available was displayed. The contact stated that the fault was in the middle of the screen display, which failed to display the trailer that was hitched to the vehicle. The vehicle was taken to the dealer, and the wiring harness was replaced under an unknown recall. In addition, the contact was informed that the rear-view camera display system had been adjusted; however, the failure reoccurred. The contact was informed that the failure was not a consumer error, and that the failure could not be corrected. The manufacturer was made aware of the failure. The contact stated that the dealer contacted the manufacturer for assistance, but the request to cover the repair was denied. The failure mileage was approximately 10,000.

• Nov 7, 2025MAFire
  Electrical system

  I bought a new Ford F350 superdury on 10/24/2025 with 73 miles on it. I drove 110 miles to my parking lot and then on 10/27/2025 morning the vehicle spontaneously caught fire under the dashboard.

• Nov 4, 2025SC
  Unknown or other
  The vehicle part ML3Z-16500A18-E, or rear panoramic sunroof panel, spontaneously shattered while the vehicle was parked and turned off. I was not driving, and nothing impacted the vehicle. There were no signs of attempted break-in, falling debris, or vandalism, and there was no object inside or…

  The vehicle part ML3Z-16500A18-E, or rear panoramic sunroof panel, spontaneously shattered while the vehicle was parked and turned off. I was not driving, and nothing impacted the vehicle. There were no signs of attempted break-in, falling debris, or vandalism, and there was no object inside or around the vehicle that could have caused the breakage. With this being tempered glass, it fragmented violently. This sudden failure created a significant safety hazard, as shattered glass covered the interior. If occupants had been inside, this could have caused serious injury from falling glass. If this unexpected failure occurred while the vehicle was in motion or at speed, it could result in distraction, loss of control, and/or a potential collision. The dealer had inspected the vehicle in person and was unable to determine the reason for the failure. The manufacturer has been contacted, but they do not accept responsibility and have not provided a cause for the failure. The issue has not been reproduced, but spontaneous panoramic sunroof glass failure appears to be a known concern on other Ford models. The vehicle had no warning messages, noises, cracking, leaks, or other symptoms prior to the failure. There were no safety alerts or warnings on the dash. The sunroof glass failed without any prior indication.

• Aug 11, 2025WI
  Electrical system · Engine

  Fan Clutch Failure at 34,000 Miles, new clutch installed, fan clutch failure again at 47,000 miles. Causes unpredictable accelerations, delayed reaction and poor driveability. Ford did not honor warranty for first fan clutch as when they could service it, the truck was over 36,000 miles. No warning lights or other indicators, extreme engine noise when driving.

• Aug 10, 2025WA
  Forward collision avoidance › Automatic emergency braking · Power train · Service brakes
  I purchased this 2024 f350 from Auto Park Ford in Laporte, IN on [XXX] with 94 miles on the truck. It was shipped directly to me and arrived July 21st 2025. Upon taking delivery there were many safety faults present once I drove the vehicle that included loss of power, the vehicle randomly braking…

  I purchased this 2024 f350 from Auto Park Ford in Laporte, IN on [XXX] with 94 miles on the truck. It was shipped directly to me and arrived July 21st 2025. Upon taking delivery there were many safety faults present once I drove the vehicle that included loss of power, the vehicle randomly braking by itself, adaptive cruise control faults, cross traffic faults, blind spot warning faults, forward collision faults, rear cross traffic faults, rusty engine components as well as other rusty components on the vehicle. These safety defects in manufacturing materials, workmanship, improper storage by the selling dealer, and selling of a defective vehicle to me has put myself and my family in an unsafe vehicle. The vehicle has been at the local Ford service center since July 22nd 2025 with the service department stating there is no fix for these issues and is a known issue by Ford. My safety and my family's safety has been put at risk by the vehicle's loss of power, random braking applications, and rusty engine components. These issues were confirmed by Pierre Ford of Lynnwood service department. The repair report states "VERIFIED WARNING FAULTS PRESENT. SELF TEST NUMEROUS DTC'S PRESENT IN ABS MOD. C0051 PPT Q Q1 YES, Q2 NO YO23A FOUND SSM 53892 STIIDING THIS IS A KNOW ISSUE WITH NO FIX CURRENTLY. UPDATED ABS MODULE AND AWD MODULE ROAD TESTED DTC'S CAME BACK". the service center informed me that I could come pick up the truck and there may be a fix in the future. I asked them to keep the truck as it's a major safety concern for myself and my family to operate this truck with all the safety faults, loss of power, random braking, etc. The vehicle will have been at the dealer 21 days by Monday 8/11/25. I have contacted Ford about this issue and requested a buyback, vehicle replacement, a fix, and have gotten no where. I have submitted a lemon law buy back claim because of the many safety issues, but they have put my claim on pause for an addition 30 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

• Jul 16, 2025TX21,000 mi
  Power train
  The contact owns a 2024 Ford F-350. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that a…

  The contact owns a 2024 Ford F-350. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that a software update had been completed on the TCM. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The approximate failure mileage was 21,000.

• Jul 10, 2025SD4,000 mi
  Forward collision avoidance › Adaptive cruise control
  The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various highway speeds with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle independently decelerated with the Forward Collision Avoidance messaged displayed. During the failure, there…

  The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various highway speeds with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle independently decelerated with the Forward Collision Avoidance messaged displayed. During the failure, there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 4,000.

• Jun 16, 2025WV14,000 mi
  Electrical system › Integrated trailer brake control
  The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various speeds and hauling a trailer, the trailer brakes failed to activate while depressing the brake pedal. During the failure, there were no warning lights or messages displayed. The cause of the failure was not yet…

  The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various speeds and hauling a trailer, the trailer brakes failed to activate while depressing the brake pedal. During the failure, there were no warning lights or messages displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 14,000.

• Jun 11, 2025MT
  Steering
  Steering Wheel Misalignment, 2024 Ford F-350 Platinum (VIN: [XXX] ) I am submitting a safety-related defect complaint involving a visibly off-center steering wheel in my 2024 Ford F-350 Platinum. The steering wheel remains misaligned to the left when the vehicle is traveling straight, impacting…

  Steering Wheel Misalignment, 2024 Ford F-350 Platinum (VIN: [XXX] ) I am submitting a safety-related defect complaint involving a visibly off-center steering wheel in my 2024 Ford F-350 Platinum. The steering wheel remains misaligned to the left when the vehicle is traveling straight, impacting driver perception, confidence, and potentially overall safety. In January 2025, the dealership performed a front-end alignment in response to my concern, acknowledging it as a deviation from acceptable standards. However, when the issue persisted, Ford reversed course and claimed the off-center wheel was an intentional design feature called “Clear Vision,” supposedly meant to improve gauge visibility and compensate for road crown. This “feature” is not documented in any Ford manuals, bulletins, training, or consumer-facing materials. Ford’s April 2025 written response to BBB Autoline leaned on this “Clear Vision” claim, but during a May 2025 arbitration hearing, Ford’s representative admitted a repair was attempted to address the issue. These contradictory statements raise questions about Ford’s transparency and accountability. There is no engineering justification for a visibly misaligned steering wheel to be presented as a feature, especially in a $95,000 vehicle. I urge NHTSA to investigate whether Ford is misusing this terminology to conceal defects in its 2024 Super Duty platform, and whether this violates federal safety or design standards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jun 5, 2025WYFire
  Electrical system · Structure › Body · Unknown or other
  Driver and passenger traveling on [XXX] when white smoke came out of dash. Turned onto [XXX] and stopped. Driver and passenger exited truck and opened hood as smoke was becoming more visible and fire started from under dash. Passenger called 911while Driver used fire extinguisher and attempted…

  Driver and passenger traveling on [XXX] when white smoke came out of dash. Turned onto [XXX] and stopped. Driver and passenger exited truck and opened hood as smoke was becoming more visible and fire started from under dash. Passenger called 911while Driver used fire extinguisher and attempted unsuccessfully to put out flames as they kept restarting. As the flames increased they heard "popping and banging" noised coming from the truck so they retreated to a safe distance and waited for the fire department. The fire grew to where the cab was fully engulfed in flames before the fire department arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011941Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
• 11011939Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM).
• 11011938Some 2024 F-Super Duty non-Tremor vehicles equipped with four-wheel drive (4WD) may exhibit a slight rotational grinding noise from the front axle while driving in two-wheel drive (2WD). If the noise does not occur with the vehicle driven in 4WD, this may be due to the non-selectable right side hublock on the front axle.
• 11011934Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.
• 11011809Some 2023-2024 F-Super Duty vehicles may exhibit a turn signal fast flashing condition as a result of vehicle lighting modification performed during the upfitting process.
• 11011808Some 2023-2024 F-Super Duty vehicles built on or before 07-Oct-2024 may exhibit a condition where the SelectShift/SelectShift and/or Tow Haul features of the transmission may not function or activate without operator input.
• 11011208Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Customer will be able to use the passcode option to deinhibit the vehicles remotely.
• 11011019In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate.
• 11010942Some 2023-2024 F-Super Duty vehicles with XL/XLT trim package and equipped with a 6.7L diesel engine, halogen headlamps and an engine block heater may have fit concerns of the provided front grille cover advised for usage in cold weather.
• 11010909Some 2024 F-Super Duty vehicles built on or before 03-Oct-2024 and equipped with a 6.7L engine may exhibit an illuminated MIL with DTC P20A5 stored in the PCM.
• 11010853Some 2023-2024 F-Super Duty vehicles built on or before 12-Jul-2024 and not equipped with an electronic steering actuator (ESA) may exhibit a popping/thumping/clunking/knocking noise from the steering column area while turning, accelerating, and/or braking.
• 11010773Some 2023-2024 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan.
• 11010004In some of the affected vehicles, the fuel filler door hinge pin may not have been fully seated in the fuel filler door housing, which may result in misalignment of the fuel door, preventing the fuel door from fully seating when closed. The fuel door will not detach from the vehicle.
• 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
• 11009435Some 2023-2024 F-Super Duty vehicles may exhibit various steering concerns such as perceived looseness and/or wander. WSM, Section 211-02 and 211-03 > Diagnosis and Testing has been updated to improve diagnostics.
• 11009091Some 2021-2024 F-150 and 2023-2024 F-Super Duty vehicles may exhibit an inoperative A/C system that only blows warm air with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).
• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11008706An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024
• 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
• 11008518"`-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false""IP Configuration Failure"" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services"
• 11008505"Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the ""passcode available"" on the Fleet Portal to the SYNC screen. - For 2024MY only, Rear Seat Occupant Center Screen Alert message will appear for 10s even if customer opens the door before shutting off the engine."
• 11008408In some of the affected vehicles with low time in service, the Air Conditioning (A/C) compressor may experience an internal failure that can cause loss of A/C performance or function.
• 11008373In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Reason for supplement: software now available/additonal technician information
• 11008222Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):
• 11008215Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles:
• 11008210Some 2023-2024 F-Super Duty vehicles equipped with a 6.8L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various EVAP system diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).
• 11007977Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
• 11007943018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
• 110079022024 F-Super Duty - 5th Wheel Hitch Installation Concerns
• 11007140Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start after OTA update.
• 11006775Some 2024 F-Super Duty/F-150 vehicles may exhibit a concern where the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black. This may be due to a concern with the software on the telematics control unit module (TCU). To correct the condition, follow the Service Procedure to reprogram the TCU and then perform a battery disconnect to make sure the accessory protocol interface module (APIM) receives the correct date from TCU.
• 11006774Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
• 11006033Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update REASON FOR THIS SUPPLEMENT Software Availability Update: Software is now available to repair 2021-2022 and 2025 Model Year Econoline vehicles. The service action has been updated accordingly. Technical Information: IDS programing information has been added for 2021-2023 Model Year Econoline Vehicles.
• 11006018Quality improvements include: - Robustness action to prevent false window bounce back alerts.
• 11005752Some 2023-2024 F-Super Duty and 2024 F-150/Nautilus vehicles may set DTC U211B:51 in the telematics control unit (TCU) module after a software update on the TCU is performed at dealer or via over the air (OTA) Update. The DTC U211B:51 in the TCU has no effect on vehicle functionality or connectivity. Replacement or reprogramming of the TCU will not resolve this condition. DTC U211B:51 should be ignored if no other DTCs are present in the TCU and no symptoms present. No further service action is required.
• 11003277Quality improvements include: -Walk away lock is implemented. Customer's vehicle will be locked automatically after sometime of walking away from vehicle.
• 11003271Quality improvements include: -Robustness action to improve connectivity functionality of Google Automotive Services. -Pre theft alerts notification via Ford Pass is updated. -Robustness action to prevents TCU from providing bad Uinversal Time Clock Time/Date to Sync.
• 11003144Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
• 11003129Some 2023-2024 F-Super Duty vehicles may have difficulty coming out of transport mode. This may be due to the vehicle entering temporary normal mode. This can be caused by the body control module (BCM) not registering 5 brake pedal presses prior to the hazard button being pressed 4 times.
• 11002845Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate

Every Ford F-350 SD model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.