2012 Ford Mustang
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Ford Mustang. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2012 Ford Mustang. Newest first.
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Risk and remedy
Risk
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
Ford IS recalling certain model year 2011-2012 ford F-150, 2012 expedition and lincoln navigator, and 2012-2013 mustang vehicles, for failing to comply with the requirements of federal motor vehicle safety standard nos. 102, "transmission shift lever sequence, starter interlock, and transmission braking effect" and 108 lamps, reflective devices and…
Risk and remedy
Risk
If this condition exists, the transmission may not go into reverse or when the driver pushes the shift lever in the reverse r position and the vehicles transmission does go in reverse, the r may not illuminate on the dashboard of the F-150, expedition, or navigator models and/or the backup lamp on the rear of the F-150, expedition, navigator, or mustang vehicles may not illuminate. these conditions increase the risk of a crash or a pedestrian being struck due to the vehicles not signaling it IS in reverse.
Remedy
Ford will notify owners, and dealers will inspect and replace the trs as necessary, free of charge. the safety recall began on june 11, 2012. owners may contact ford motor company customer relationship center at 1-866-436-7332.
Owner complaints
469 complaints20 involved a crash2 involved a fire9 injuries1 deaths
What owners report most
Latest complaints
- Air bags
I am the owner of a 2012 Ford Mustang GT currently located in Kuwait. My vehicle has an open Takata airbag safety recall, which is a life-threatening defect. I contacted the authorized Ford dealer in Kuwait and Ford Middle East, but both refused to perform the recall repair, stating that the…
I am the owner of a 2012 Ford Mustang GT currently located in Kuwait. My vehicle has an open Takata airbag safety recall, which is a life-threatening defect. I contacted the authorized Ford dealer in Kuwait and Ford Middle East, but both refused to perform the recall repair, stating that the vehicle is a “gray market import” and not eligible. They also attempted to condition the repair on paid service, which is unrelated to safety recalls. Additionally, the authorized dealer informed me that my vehicle has a total of four open recalls, not just the Takata airbag recall. Despite this, they still refused to perform any of the recall repairs due to the vehicle being a “gray market import.” This refusal leaves me driving an unsafe vehicle with no official repair solution. Safety recalls should not be denied based on geographic location, as they are a manufacturer responsibility tied to the vehicle. I am requesting investigation into this issue.
- Visibility › Rear window wiper/washer › Motor
The contact owns a 2012 Ford Mustang. The contact stated while driving at various speeds, the front windshield wipers independently activated. There were no warning lights illuminated. Additionally, the contact stated that the front windshield wiper fluid reservoir failed to drain the excess water…
The contact owns a 2012 Ford Mustang. The contact stated while driving at various speeds, the front windshield wipers independently activated. There were no warning lights illuminated. Additionally, the contact stated that the front windshield wiper fluid reservoir failed to drain the excess water as intended. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed, and the contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired at the consumer's expense; however, after 3 months the failure reoccurred. The vehicle was taken back to the same local independent mechanic for the windshield wiper motor replacement. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
- Unknown or other
Down shifting in to first and reverse problems nothing wrong with transmission
- Air bags
I bought the car on Dec 20th 2024. The dealership informed me of the recall and turned off the passenger side airbag. I returned to the dealership as scheduled about 2 weeks later. When I went to pick up my car after work the service center said they couldn't fix the problem because the airbag…
I bought the car on Dec 20th 2024. The dealership informed me of the recall and turned off the passenger side airbag. I returned to the dealership as scheduled about 2 weeks later. When I went to pick up my car after work the service center said they couldn't fix the problem because the airbag didn't exist and sent me on my way. I tried calling the sales person but had to leave a message. There has been no other communication.
- Electrical system · Unknown or other · Vehicle speed control
Speedometer went to zero while driving and seemed to be in neutral. Could not accelerate. Also low fuel warning light came on when I had a full tank. After car was shut off and restarted speedometer seemed fine for about 1 mile, then self accelerated. Now continues to read zero and can not accelerate unless I restart engine.
- Electrical system · Power train
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it…
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it happens I pull over and shut it down and restart and it runs correctly until it happens again! I do a lot of highway driving and the car just “falling flat” on a multi-lane highway at 70+ mph is definitely a safety issue! I have taken it to my local fastlane shop and the car was driven but didn’t malfunction at that time. He advised me to try to drive it there if it happened again, but I have never been close to the shop at the times it happens or they are closed. There is no advance warning, it happens at various speeds and even on takeoff after stopping for traffic lights. I once was pulling into traffic when it happened and didn’t have enough power to get to my lane before it fell flat! Fortunately I could back up before getting hit by oncoming traffic.
- Electrical system · Visibility/wiper
Windshield wipers turn on randomly and will not stay on when switch is on, also sprays washer fluid on windshield randomly and wipers do not work making it a very dangerous driving hazard
- Exterior lighting · Power train
The contact owns a 2012 Ford Mustang. The contact stated while driving at undisclosed speeds, the vehicle started stalling. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission range sensor…
The contact owns a 2012 Ford Mustang. The contact stated while driving at undisclosed speeds, the vehicle started stalling. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission range sensor failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
- Power train · Vehicle speed control
Recently started having erratic shifting issues. Will downshift randomly out of nowhere while driving. Sometimes will just be stuck in 1st gear and won’t go anywhere until I pull over and shut off/start up again. Dangerous because I never know when it will do it. Might seem like everything is fine…
Recently started having erratic shifting issues. Will downshift randomly out of nowhere while driving. Sometimes will just be stuck in 1st gear and won’t go anywhere until I pull over and shut off/start up again. Dangerous because I never know when it will do it. Might seem like everything is fine and then all of a sudden, it downshifts and loses power. Rpm’s rise but car has no power. Have to figure out how to get out of the way. As stated in ford’s “ Customer Satisfaction Program 16N02,” my 2012 has all the symptoms and I have DTC code P0731 but dealer refused to service my vehicle because it doesn’t show up with my VIN, even though it’s a 2012 and I clearly need my Molded Leadframe replaced.
- Power train
The transmission down shifted to first gear and the rear tires locked up. Skidding on the highway.
- Air bags
driver and passenger airbags were replaced under a recall and now theres a airbag warning light showing up on my dash.
- Power train
The contact owns a 2012 Ford Mustang. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted to first gear and the vehicle's rear tires ceased. Additionally, the speedometer failed. The air bag warning light, the traction control warning light and the check engine…
The contact owns a 2012 Ford Mustang. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted to first gear and the vehicle's rear tires ceased. Additionally, the speedometer failed. The air bag warning light, the traction control warning light and the check engine warning light were illuminated. The contact used an OBD reader and read the DTC code P0720. The contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 67,000.
- Tires › Sidewall
There was a pencil mark on the inside tire wall where there was a leak. On the test drive there was a light on the dash indicating low pressure. Prior to pick up I was told it was repaired. On -27-23 I was driving the car and was lusting towards the center of the road after I regained control I had…
There was a pencil mark on the inside tire wall where there was a leak. On the test drive there was a light on the dash indicating low pressure. Prior to pick up I was told it was repaired. On -27-23 I was driving the car and was lusting towards the center of the road after I regained control I had the tire checked at a tire shop and found that a patch had been put on the inside of the tire on the sidewall. The problem was reported to BBB and the dealer has not responded. I am in possession of the tire. No one has inspected the tire.
- Power train · Suspension
The rear end creaks and the 2nd gear grinds and pops out in the manual transmission
- Power train
The contact owns a 2012 Ford Mustang. The contact stated that while driving at 60 MPH, the vehicle started to jerk and downshifted. The contact then stated that the speedometer and RPM’s started to fluctuate rapidly. All the warning lights were illuminated. As a result, the contact crashed into a…
The contact owns a 2012 Ford Mustang. The contact stated that while driving at 60 MPH, the vehicle started to jerk and downshifted. The contact then stated that the speedometer and RPM’s started to fluctuate rapidly. All the warning lights were illuminated. As a result, the contact crashed into a metal road post and a tree. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission seized and needed to be replaced. The contact was informed by the mechanic of the NHTSA Campaign Number 16V248000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified however, the contact was unsuccessful. The 90,000.
- Power train
The transmission is leaking between where engine and transmission meet and it will not go into gears correctly
- Power train
The contact owns a 2012 Ford Mustang. The contact stated while driving 60 MPH, the rear wheels locked up and the speedometer displayed 0 MPH. The vehicle started sliding sideways, causing the contact to almost lose control of the vehicle. The contact was able to veer to the side of the roadway. The…
The contact owns a 2012 Ford Mustang. The contact stated while driving 60 MPH, the rear wheels locked up and the speedometer displayed 0 MPH. The vehicle started sliding sideways, causing the contact to almost lose control of the vehicle. The contact was able to veer to the side of the roadway. The contact then pulled into the nearest gas station, parked, and turned off the vehicle. The contact resumed driving; however, the failure reoccurred while driving 40 MPH. The vehicle was towed to an unknown dealer who informed the contact that they could not diagnose the vehicle as the transmission specialist was not available. The contact drove to his residence. The vehicle was towed to a second dealer where it was being diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 160,000.
- Power train
The contact owns a 2012 Ford Mustang. The contact stated that after starting the vehicle and shifting into the drive and reverse, the vehicle would no drive forward or move backward. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 130,000.
- Power train
Transmission unexpectedly slipped gear while driving at a steady pace in traffic. Caused RPMs to rev high and loud, with inability to control speed suddenly. Had to quickly pull over and turn off car. After waiting a few minutes, was able to restart car and continue driving without issue. This has…
Transmission unexpectedly slipped gear while driving at a steady pace in traffic. Caused RPMs to rev high and loud, with inability to control speed suddenly. Had to quickly pull over and turn off car. After waiting a few minutes, was able to restart car and continue driving without issue. This has happened 3-4 times now. Took to my local mechanic who stated there is an issue with a sensor inside the transmission. Spoke to my Ford dealer I purchased the car from, and was informed that this is a known issue occurring with many 2012 Form Mustangs, and they expect a recall to be announced shortly.
- Unknown or other
Speedometer went down to zero going 55mph. Car thought it was going 0 MPH, which causes transmission to go into first gear . Car reved awfully and had almost caused an accident both times this has happened to me. scanned the codes and it gives me p0722, common problem with these exact year mustangs…
Speedometer went down to zero going 55mph. Car thought it was going 0 MPH, which causes transmission to go into first gear . Car reved awfully and had almost caused an accident both times this has happened to me. scanned the codes and it gives me p0722, common problem with these exact year mustangs and many other vehicles. Dealership denied my warranty to replace molded lead frame in transmission which causes this issue. This has already been a warranty extension and recall on many of these exact same cars and I do not know why mine doesn’t qualify. This is a huge safety issue and I’m left to fend for myself according to ford even though it is their products fault.
- Unknown or other
The contact owns a 2012 Ford Mustang. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle failed to exceed 50 MPH while the RPM decreased to 0. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was…
The contact owns a 2012 Ford Mustang. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle failed to exceed 50 MPH while the RPM decreased to 0. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that either the input shaft speed sensor or the output shaft speed sensor needed to be replaced. The dealer was notified of the failure and advised the contact that his vehicle could not be repaired under NHTSA Campaign Number: 16V248000 (Power Train) because the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,000.
- Electrical system · Engine · Power train
car stopped accelerating twice on my mustang 7/23/21.first time on the way to work in traffic and then again when I was going to lunch around 11:30.
- Unknown or other
Granddaughter driving to work this morning when car lost throttle response.was on the highway in traffic, had to maneuver to the side of the road and turn car off, then wait awhile and restart.made it to work without any more occurrences yet.car not scanned for codes yet.yes the wrench came on but went off after restart.
- Power train
Ias I was driving on the highway and let off the gas, the transmission downshifted suddenly to a lower gear causing the engine to rev up to 4000 rpm.
- Power train
Same as everyone I know high rev lockout, can't shift past 7krpms clutch pedal sticks to the floor. Gears are rough to get into normal. Will hear loud clunking when changing gears sometimes. Car has 35K miles I bought it with 17K miles and the issue has always been there. This needs to be addressed this could cause transmission failure and accidents if it fails on highways.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inability to shift gears on acceleration
The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality concerns in the…
The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10209374Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 may not have received the claimed repairs. The propellant in certain Takata airbag inflators can experience an alteration over time with exposure to certain climate conditions. A combination of time, high temperature fluctuations, and humidity contribute to the degradation of the propellant in the inflators. This degradation can cause the propellant to burn too quickly, creating high pressure inside the inflator, and in extreme cases causing the inflator to rupture in the event of a crash necessitating airbag deployment. A ruptured inflator can send inflator parts toward vehicle occupants resulting in serious injury or death. Additional information regarding Takata recalls can be found at www.nhtsa.gov and www.safercar.gov.
- 102050393.7L Engine - Cfoolant pump leak
- 10205031Touchscreen navigation system - arabic language - blank screen
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10201086This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
- 10191525Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPMs. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted.
- 10183775Some 2011-2014 Mustang vehicles equipped with a 3.7L engine may exhibit coolant pump leakage due to air entering the system.
- 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
- 10183567For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.
- 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10156888Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.
- 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155576Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.
- 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
- 10148735Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an operating characteristic of the vehicle and no repairs should be attempted.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 10109086Certain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
- 10095995Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
- 10091155Certain 2011-2012 model year F-150 and 2012 model year expedition, navigator and mustang vehicles equipped with a 6R80 transmission - molded leadframe extended coverage
- 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
Every Ford Mustang model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.