2016 Ford Mustang
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Ford Mustang. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2016 Ford Mustang. Newest first.
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.
Risk and remedy
Risk
A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace both front seat belt anchor pretensioner assemblies, as necessary. In addition, dealers will remove sections of the carpet and underlayment that contact the cables. Dealers will also inspect the A-pillar sealing patches, and as necessary, install A-pillar body plugs, and/or inspect and replace the front outboard seat bolts. Repairs will be performed free of charge. Interim letters, notifying owners of the safety risk, were mailed October 20, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S92. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov September 17, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Risk and remedy
Risk
A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the decklid wiring harness and/or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed December 23, 2022 and June 26, 2023. Remedy parts are expected to become available in the 4th Quarter of 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S06.
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Risk and remedy
Risk
A sudden loss of engine oil may cause engine failure, increasing the risk of a crash. Additionally, an oil leak, in the presence of an ignition source, increases the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the engine oil cooler tube assembly, free of charge. The recall began on March 23, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S40.
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these…
Risk and remedy
Risk
If the restraint components do not function as intended, the occupants may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will replace the front and rear seat belt assemblies and the child seat tether anchors, free of charge. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C13.
Owner complaints
380 complaints13 involved a crash7 involved a fire11 injuries2 deaths
What owners report most
Latest complaints
- Engine
Coolant intrusion caused by a crack in the engine block coolant leaking into cylinder 3, engine replacement needed. 50k miles on the vehicle.
- Unknown or other
The clutch pedal assembly weld has failed at the pivot point. This is a well known issue in the community and no fix has been made by Ford. The car could NOT shift or move while in the middle of an intersection.
- Electrical system › 12v/24v/48v battery
A new Walmart-brand EverStart Plus 96R, 590 CCA automotive battery was purchased on August 4, 2026, and installed in a 2016 Ford Mustang Convertible. On the evening of September 26, 2026, my family and I drove the Mustang and returned home at approximately 11:00 p.m. The vehicle operated normally.…
A new Walmart-brand EverStart Plus 96R, 590 CCA automotive battery was purchased on August 4, 2026, and installed in a 2016 Ford Mustang Convertible. On the evening of September 26, 2026, my family and I drove the Mustang and returned home at approximately 11:00 p.m. The vehicle operated normally. There were no warning signs, electrical problems, overheating, or other indications of a mechanical problem. The Mustang remained parked and untouched overnight. At approximately 2:00 p.m., 15 hours later, on September 27, my daughter came into the room and told me that the car was on fire. Riverside County Fire responded to the scene. Fire personnel specifically asked whether the Mustang had been driven or worked on that day. I told them it had not. The vehicle had remained parked since approximately 11:00 p.m. the prior evening. Fire personnel continued to suppress the fire, investigated the engine compartment, cut the battery cables, photographed the vehicle, and advised me that the battery appeared to be the possible source of ignition.
- Latches/locks/linkages
The contact owned a 2016 Ford Mustang. The contact stated that while driving at highway speeds, the driver's side door independently opened. The failure caused severe wind noise to enter the vehicle, and the door ajar warning light illuminated. The vehicle was taken to an authorized dealer, where…
The contact owned a 2016 Ford Mustang. The contact stated that while driving at highway speeds, the driver's side door independently opened. The failure caused severe wind noise to enter the vehicle, and the door ajar warning light illuminated. The vehicle was taken to an authorized dealer, where technicians confirmed that the door latch mechanism had failed and stated that the mechanism was subjected to unintended opening. The vehicle was repaired out of pocket. The contact referenced NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) as the cause of the failure; however, the VIN was not included in the recall.
- Fuel/propulsion system
On or about June 24, 2026, the CHECK ENGINE light came on. Since I was near the local Ford Dealership, I stopped there. The car was evaluated the next day. I was told the the gas tank assembly and pipe had to be replaced. The repair was almost $4000. My car only as 63,117 miles on it. Before…
On or about June 24, 2026, the CHECK ENGINE light came on. Since I was near the local Ford Dealership, I stopped there. The car was evaluated the next day. I was told the the gas tank assembly and pipe had to be replaced. The repair was almost $4000. My car only as 63,117 miles on it. Before the problem was diagnosed, I was getting lousy gas mileage and assumed it was because the government was allowing more ethanol. In fact, the problem could have been disastrous... The car could have caught on fire . The car was in the repair shop until July 2, and I had to rent a car for $300. I am unable to download a photo I have of the gas tank which shows these numbers: E-11 34RI-020135 as well as AD46319. I have attached the bills from the CERTIFIED FORD repair shop. Please note that the 2015 Mustangs were recalled for gas tank replacements. I have a 2016.... Seems like my car may have had a faulty gas tank installed as well. The mechanic said he had replaced a couple. Nite that the car had just over 63000 miles
- Unknown or other
When reaching 60+ mph the passenger door will unlatch and give me the open passenger door notification on the dash. It doesn’t shoot up, but rather barely comes open.
- Engine
Brought the car in for service. The tech called me back and said the engine was blown. Condensation in cylinder 3. This was due to the cylinder walls being engineered to small. Which caused a leak in the coolant jacket. I paid out of pocket nearly $10,000 to have it replaced because the third party warranty that I had purchased declined my coverage to fix it because it’s a known issue by ford. Bc
- Engine and engine cooling
See attached document for complaint
- Electrical system
This complaint is a formal notification of a Recall Remedy Failure regarding NHTSA Campaign 22V082000 / 25V572000 (Rearview Camera Wiring Harness / Camera Replacement). My vehicle was brought to an authorized Ford dealership on 07/22/2026 to complete the recall remedy. Following the service, the…
This complaint is a formal notification of a Recall Remedy Failure regarding NHTSA Campaign 22V082000 / 25V572000 (Rearview Camera Wiring Harness / Camera Replacement). My vehicle was brought to an authorized Ford dealership on 07/22/2026 to complete the recall remedy. Following the service, the backup camera functionality has completely degraded and is now worse than before the service. The screen is consistently displaying entirely black / distorted screen / Message Camera not available, presenting an ongoing, unmitigated back-over safety hazard. The manufacturer's remedy has failed to resolve the safety defect. Returned to the authorized Ford dealership on 08/21/2026 and was told this is a known issue and there is another "recall" fix for this issue, but parts are now available at this time. I need to follow up in a month or more.
- Latches/locks/linkages › Doors › Latch
The contact owns a 2016 Ford Mustang. The contact stated that while driving 75 MPH with his daughter inside the vehicle, the driver’s and passenger’s side doors opened unexpectedly. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed…
The contact owns a 2016 Ford Mustang. The contact stated that while driving 75 MPH with his daughter inside the vehicle, the driver’s and passenger’s side doors opened unexpectedly. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the contact declined to pay the cost for the diagnostic test. The vehicle was not repaired. The contact stated the failure had occurred approximately twelve times with the driver’s side door. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The approximate failure mileage was 108,787.
- Engine
Nelson v. Ford Motor Company is a class action lawsuit targeting a defect in Ford's 2.3-liter EcoBoost engines. The suit highlights coolant leaks into engine cylinders, overheating, and catastrophic engine failures. I have had my 2016 ford mustang ecoboost in and out of mechanic shops for months…
Nelson v. Ford Motor Company is a class action lawsuit targeting a defect in Ford's 2.3-liter EcoBoost engines. The suit highlights coolant leaks into engine cylinders, overheating, and catastrophic engine failures. I have had my 2016 ford mustang ecoboost in and out of mechanic shops for months now accumulating well over $7K in out of pocket expenses. I have been to multiple mechanics trying to diagnose and fix the problem but in the end it was a design flaw in the 2016 ford mustang ecoboost 4 cylinder which caused it to leak coolant, misfire, and overheat. I have been having this problem for some time now, this put my safety and the safety of others at risk because I had to slow down dramatically in order to pull over on the freeway due to the engine overheating from coolant loss. I've also experienced problems like trouble starting, rough idling, loss of coolant, and huge clouds of white smoke coming from the exhaust upon start. I have saved every single receipt and invoice breakdown since this problem began. My mechanic has also been documenting everything including taking notes and photographs of every issue. My car is currently in the shop right now being worked on. My mechanic says that he can temporarily patch the problem with a high performance head stud, copper sealant, and an ExtremeHeat metallic repair paste by JB Weld to momentarily solve the issue. He says that he does not know how long this patch will last so he is insisting I either get a new car or to see what my options are regarding the class action lawsuit filed against Ford.
- Structure › Body
The passenger side door is periodically opening to the first catch while driving on the highway without anyone touching the handle and it does not matter that the door is locked. It is very scary for any passenger when it happens. For the driver the tendency is to try to reach over and re-close the door at highway speed which seems dangerous.
- Service brakes
I am experiencing the same issues as NHTSA 22V-011 where the brake pedal stop bumper had disintegrated, causing continuous brake lights and a potential rollaway risk
- Exterior lighting · Service brakes
Break bumper disintegrated, causing the rear bites to stay on and the automatic transmission to be able to switch from Parker to drive causing the vehicle to be able to roll and possibly crash
- Electrical system
The rear view camera has a recall. I took the vehicle into a Ford dealership on 6/23/26 for this recall. This is a risk to myself and others because backup cameras are a federally required safety feature. This is my 2nd attempt for Ford to fix this recall at two separate dealerships. Ford does…
The rear view camera has a recall. I took the vehicle into a Ford dealership on 6/23/26 for this recall. This is a risk to myself and others because backup cameras are a federally required safety feature. This is my 2nd attempt for Ford to fix this recall at two separate dealerships. Ford does not care about their recalls and the safety of Ford customers! I almost hit another car that was coming out due to the blind spots on that vehicle. My young daughter also drives the car and this is not the 1970’s as young drivers depend on that feature. Ford said that they could not find the problem with this issue and further diagnosing must be done on my part for $198. This is not fair to customers as this was a recall issue. If Ford is not properly training their technicians to diagnose this issue, it should not be the responsibility of the customer to pay for their error in producing this car. The problem has been reproduced and confirmed by a Ford dealership. There were no warning lights or issues that were displayed. Ford only sent out letters stating that a recall was issued on the problem. In May of 2026 my backup camera and trunk was not working. Ford inspected and replaced the parts on the vehicle that they assumed was part of the recall. For a 2016 Mustang, a common cause is not just the camera itself but also wiring/connectors in the trunk area or the APIM/radio module that displays the image. If the dealer simply performed the recall software update or replaced one component and the screen is still blank, the underlying problem may not have been fully diagnosed. This the 2nd attempt to have a recall fixed by Ford but to no avail (2 separate dealerships)
- Back over prevention
See attached document for complaint.
- Seat belts · Unknown or other
There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed but stated I must use Auto Nation Torrance Ford because I fall into their service…
There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed but stated I must use Auto Nation Torrance Ford because I fall into their service area, yet Auto Nation Ford Service Manager contacted on 6/22/2026 @ ~ 4:05 P.S,T. stated they do not have enough people to perform pick and delivery. It would seem to me Auto Nation Ford in Torrance has chosen profits over recall compliance putting lives at risk. I thought this was important enough for you to look into.
- Back over prevention
The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse(R), the rear-view camera was blank and then operated intermittently; however, the image was blurry. The vehicle was taken to a dealer on two occasions. During the first visit, the contact was informed that the…
The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse(R), the rear-view camera was blank and then operated intermittently; however, the image was blurry. The vehicle was taken to a dealer on two occasions. During the first visit, the contact was informed that the harness needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was then taken to a different dealer, where it was diagnosed and determined that the camera needed to be reprogrammed. The vehicle was repaired, but the failure persisted during the first inclement weather. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
- Seat belts
Manufacturer has failed or is unable to remedy this safety recall for your vehicle IN A TIMELY MANNER. The Recall was from September 16, 2025. It has now been OVER half a year with NO remedy. I live in a salty air state and the last thing I want to happen is to drive with a seat belt with reduced…
Manufacturer has failed or is unable to remedy this safety recall for your vehicle IN A TIMELY MANNER. The Recall was from September 16, 2025. It has now been OVER half a year with NO remedy. I live in a salty air state and the last thing I want to happen is to drive with a seat belt with reduced effectiveness. I've ALREADY been in an accident a decade ago where a woman T-Boned me. I had a 2001 Mustang Convertible at the time with the convertible down. It's just like this Mustang with the recall but older. Thankfully the airbags and seat belt worked. Something needs to be done asap !!!!
- Seat belts
They have a recall for the seatbelt so I got my car inspected and tested and my seatbelts are fine. I use this as a rental car and my business is stopped and I’m losing money every day that I cannot rent this out.
- Steering
The steering wheel over time is very loose and in my case i need to be very careful with it because I feel I am losing control on my car while driving. You can feel the steering wheel moving up and down without little to know force also while driving. I don't even drive that fast since my way to work is always in a school zones.
- Back over prevention
The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse, the screen turned blue with a message that the back over prevention camera was unavailable. The failure was intermittent. The contact first received notification of NHTSA Campaign Number: 22V082000 (Back Over…
The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse, the screen turned blue with a message that the back over prevention camera was unavailable. The failure was intermittent. The contact first received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer, who inspected the vehicle and replaced the wiring harness clips in the rear of the vehicle. The contact received a second notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was returned to the dealer, and it was determined that the camera did not need to be replaced. The vehicle was not repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the failure persisted. The manufacturer was made aware of the issue and referred the contact back to the dealer for assistance. The failure mileage was unknown.
- Electrical system · Unknown or other
There have been 3 instances within the last year and a half where the rear window of my vehicle (Ford mustang) and the rear window of family member ford mustang both have shattered during the extreme cold possibly due to the heating coils on the window over heating and burning. You can see a burn…
There have been 3 instances within the last year and a half where the rear window of my vehicle (Ford mustang) and the rear window of family member ford mustang both have shattered during the extreme cold possibly due to the heating coils on the window over heating and burning. You can see a burn pattern in the window This is a safety issue due to the window shattering, it sounded as if someone shot my window out the first time it happened my [XXX] son was in the back of the vehicle and I was driving home. The second instance, same vehicle, started the car using the remote starter and it did the same thing. This has not been inspected by my insurance representative, it has been reported in both instances through my insurance and pictures have been taken. There have been no warning signs or even issues, there wiring look like it had been burned, melted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seat belts
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact stated that the driver’s side front seat belt had detached from the frame. There were no warning lights illuminated. The local dealer was contacted and informed the…
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact stated that the driver’s side front seat belt had detached from the frame. There were no warning lights illuminated. The local dealer was contacted and informed the contact that the recall repair would be available in June 2026. The vehicle was not diagnosed or repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 50,000.
- Engine · Fuel/propulsion system · Power train
At about 75k miles my mustang started misfiring at about 2,500 rpm’s and higher. Turns out it was a blown head gasket. This engine model is prone to what happened to it. Ford should have a recall for these engine and a solution as they’re ticking time bombs. I wish I could drive with the peace of…
At about 75k miles my mustang started misfiring at about 2,500 rpm’s and higher. Turns out it was a blown head gasket. This engine model is prone to what happened to it. Ford should have a recall for these engine and a solution as they’re ticking time bombs. I wish I could drive with the peace of mind of not worrying about it. I couldn’t drive my car for months because of the warranty not even wanting to cover it. The warranty from the used car dealership. Got unlucky.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009917This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation. Ford is voluntarily conducting this program to evaluate the field performance and functionality of the obtained front seat belt retractor assemblies. Parts obtained from the program must be returned to Ford for evaluation.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10248371Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Service Procedure to clean the mating surface.
- 10246072Certain 2015 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position
- 10243652Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- 10240305Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
- 10240266SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10230933During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysis of failed steering gears, include these parts in the same package when returning warranty replacement steering gears. Make sure to avoid damage to the bellows boots or inner tie rods during removal. The steering gear should also be packaged in the original box with all protective insulators in place to properly protect it during shipping.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10222788Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10222460Certain 2015 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter
- 10214761Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 10210472Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmission output shaft flange nut that has come loose, allowing the output shaft tone ring to move in relation to the output shaft causing an erroneous signal. To resolve the condition, follow the Service Procedure steps to replace the output shaft flange nut.
- 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10205726Certain 2015 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the secondary latched position the driver will notice wind noise from the door and a door ajar warning will appear on the instrument cluster. This concern does not result in a fully opened door while driving. The occupant can open the door normally using the door handle.
- 10205694Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10205005GT350-R Drive selecftable suspension malfunction service required message with DTC C103E - Built on 11/01/2015 and through 12/21/2015
- 10204994Online automotive service information system for March 2016
- 10201582Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool version 123.02 contains a fix for this programming error. Install IDS version 123.02 or later from PTS > Rotunda tab > Diagnostic Tool Support > Download Software. Once installed, perform the BCM programmable module installation (PMI). Refer to Workshop Manual (WSM), Section 419-10 > Removal and Installation.
- 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10201034Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
- 10201024Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS from the computer. Run the IDS clean up utility tool located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Install IDS v122.01 (122_FULL) by copying the following link into an internet address bar https://www.fordservicecontent.com/Ford_Content/IDS/SoftwareUpdates/IDS-122.01_full.exe. Retry the BCM Programmable Module Installation (PMI) using IDS level 122.01. Monitor OASIS for updates.
- 10201013Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
- 10199536Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10198605Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
- 10194428Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10191525Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPMs. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted.
- 10183749In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
- 10183567For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.
- 10183561Some 2015-2020 Mustang vehicles may exhibit a concern of the rear seat cover appearing loose or having the foam underneath the seat cover exposed. This condition is most apparent at the front outer corners of the lower seat cushion. This may be due to the seat cover coming loose. This can be corrected by tucking the corners of the seat cushion underneath the seat cover. Any loose seat cover material can also be tucked under the cover. Replacement of the seat cushion cover is not necessary to correct this condition.
- 10181906Some 2015-2020 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
- 10180674Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM with the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Every Ford Mustang model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.