2022 Ford Mustang
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Mustang › 2022
These records cover every 2022 Ford Mustang. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2022 Ford Mustang. Newest first.
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang vehicles repaired incorrectly under recall number 23V727. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle…
Risk and remedy
Risk
Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
Remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C55. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 17, 2025.
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A…
Risk and remedy
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2022-2023 Ford Mustang vehicles previously repaired incorrectly under recall number 24V-493. The secondary steering torque sensor may not be calibrated properly, which can cause the steering wheel to turn side to side against the driver's intentions.
Risk and remedy
Risk
A steering wheel that turns unintentionally can cause a loss of vehicle control and increase the risk of a crash.
Remedy
Dealers will update the power steering control module (PSCM) software, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S11.
Ford Motor Company (Ford) is recalling certain 2022-2023 Ford Mustang vehicles. The secondary steering torque sensor may not be calibrated properly, which can cause the steering wheel to turn side to side against the driver's intentions.
Risk and remedy
Risk
A steering wheel that turns unintentionally can cause a loss of vehicle control and increase the risk of a crash.
Remedy
Dealers will update the power steering control module (PSCM) software, free of charge. Owner notification letters were mailed on October 11, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S44.
Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk and remedy
Risk
Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
Remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to…
Risk and remedy
Risk
The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
Ford Motor Company (Ford) is recalling certain 2022 Mustang vehicles equipped with an Image Processing Module A (IPMA) or forward-facing camera. The camera is misaligned to the vehicle, resulting in the camera not functioning as intended.
Risk and remedy
Risk
A front-facing camera that is not functioning properly may restrict or disable certain features including Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control, increasing the risk of a crash.
Remedy
Dealers will realign the front-facing camera, free of charge. Owner notification letters were mailed on May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S34.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang vehicles. An insufficient weld on the front passenger knee air bag may result in an improper air bag deployment.
Risk and remedy
Risk
An improper air bag deployment can increase the risk of injury during a crash.
Remedy
Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed on March 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S07.
Owner complaints
50 complaints4 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Steering · Unknown or other · Vehicle speed control
Vehicle Information: 2022 Ford Mustang Date of Incident: XXX Description of Safety Defect & Crash: On XXX, this vehicle suffered a catastrophic concurrent failure of the electronic throttle control and steering systems, resulting in a violent injury crash. Prior to the incident, the vehicle was…
Vehicle Information: 2022 Ford Mustang Date of Incident: XXX Description of Safety Defect & Crash: On XXX, this vehicle suffered a catastrophic concurrent failure of the electronic throttle control and steering systems, resulting in a violent injury crash. Prior to the incident, the vehicle was completely disabled due to electronic throttle errors, requiring us to rent a U-Haul tow dolly to physically haul the vehicle to Apple Ford in [XXX]. The dealership replaced the throttle body assembly to address a wrench/check engine light and airflow codes (DTC P050A). Exactly 30 minutes after picking up the vehicle from the dealership, while driving home at normal speed limits, the vehicle suffered a sudden, uncommanded wide-open throttle failure. The RPMs violently spiked and the supercharger engaged aggressively without driver input. Simultaneously, the steering wheel suddenly and aggressively forced itself completely to the right. The steering wheel violently locked in the rightward position; the driver actively attempted to pull the steering wheel back left, but the vehicle overrode his physical inputs completely. Because the electronic throttle and steering systems completely overrode driver control, the vehicle broke traction from the rear and veered sharply off the roadway, striking a tree. The uncommanded engine force was so severe at impact that the vehicle was launched into the air and rolled until stopped by a second tree. The driver sustained a broken fingertip and severe body bruising, requiring emergency hospital evaluation. Certified phone logs confirm the driver was on a hands-free call troubleshooting the initial mechanical instability up until the exact minute (12:19 PM) the final catastrophic failure occurred and a 911 emergency call was placed. The vehicle is currently being transferred to a Progressive Insurance facility for total loss processing. We are requesting a federal review . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
It's the 4th time in the last 3 weeks that the passenger door which is locked just opens on its own. I start to hear the air hissing and I get a door open alarm in the dashboard. Scary because 2x it was while on I -4 and almost lost control of the car trying to figure out what was happening and trying to reach for the door.
- Steering
Steering u-joint sticks and prevents steering wheel from turning without a catch/hitch . Not evident at lower speeds but is prevalent at speeds 50 and above. The photos attached show the part and one picture shows a YouTube video showing the EXACT problem. The video title is shown in picture…
Steering u-joint sticks and prevents steering wheel from turning without a catch/hitch . Not evident at lower speeds but is prevalent at speeds 50 and above. The photos attached show the part and one picture shows a YouTube video showing the EXACT problem. The video title is shown in picture: Dangerous Steering Problem And it is very scary at the higher speeds when it sticks and you have to exert force to move it to right or left. Trying to stay in a lane is a problem!! Electronic steering was checked by dealer last year and they found nothing as they probably didn’t test drive it at the higher speeds; has continued till today and after a road trip yesterday I went online and found this information!
- Fuel system, gasoline
The contact owns a . The contact received notification of NHTSA Campaign Number: 25V455000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the…
The contact owns a . The contact received notification of NHTSA Campaign Number: 25V455000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure while driving up a hill the vehicle did not properly accelerate when pressing the accelerator pedal. The failure mileage was 27,000.
- Fuel system, gasoline
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the engine shuddered as if it was starving from fuel. The…
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the engine shuddered as if it was starving from fuel. The check engine warning light illuminated. The contact was able to drive to the residence, and the vehicle was parked in the garage. The contact had stopped driving the vehicle due to safety concerns. The dealer and several other unknown dealers were contacted but were unable to advise when the parts would be available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 10,102.
- Steering
Other cars for the same year model have a recall for the issue I’m having. 24S44 Is the ford recall code. Power steering is boosted and can oscillate side side. I’ve seen other mustangs with this recall have the same issue get repaired. Mine has the exact same issue. I didn’t notice it was an issue until I had an alignment. The alignment from factory was so bad the inside of the
- Fuel/propulsion system
Vehicle still does not have a remedy after nearly a year preventing use.
- Engine · Fuel/propulsion system
The vehicle is a 2022 Ford Mustang EcoBoost. While driving in traffic, the engine suddenly stalled and shut off without warning. This created an immediate safety risk as the vehicle lost power in the middle of active traffic flow, requiring me to quickly maneuver to avoid blocking traffic and…
The vehicle is a 2022 Ford Mustang EcoBoost. While driving in traffic, the engine suddenly stalled and shut off without warning. This created an immediate safety risk as the vehicle lost power in the middle of active traffic flow, requiring me to quickly maneuver to avoid blocking traffic and potential collision. The issue appears consistent with a fuel delivery or fuel pressure failure, as the engine restarted immediately after the stall. Prior to this incident, the vehicle had shown intermittent warning signs including check engine light activation and suspected misfire-related alerts. The problem has not yet been fully reproduced or confirmed by a dealer as a root cause, although the vehicle has been presented for service and was found to have no active recall tied to the VIN according to the dealership. No formal inspection or diagnosis confirming the exact failed component has been completed yet. No police, insurance representatives, or manufacturer inspectors have examined the vehicle at this time. Warning lamps (check engine light) and possible misfire-related symptoms were present prior to the failure. These symptoms appeared intermittently over the weeks leading up to the stall, particularly after periods of low fuel operation. Based on the symptoms and behavior, the incident closely matches known fuel system issues reported in similar Ford Mustang EcoBoost vehicles, including those associated with fuel pressure loss leading to engine stall while driving. The suspected system involved is the low-pressure fuel delivery system (fuel pump or related components), which is available for inspection upon request.
- Back over prevention
The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was…
The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall repair. The vehicle was not included. The manufacturer was notified of the failure. The failure mileage was 103,244.
- Fuel system, gasoline
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: XXX (Fuel System, Gasoline). While driving approximately 5-10 MPH, the vehicle stalled while accelerating from a stop on two occasions. The message to "Shift to Neutral and Restart" was displayed. The…
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: XXX (Fuel System, Gasoline). While driving approximately 5-10 MPH, the vehicle stalled while accelerating from a stop on two occasions. The message to "Shift to Neutral and Restart" was displayed. The local dealer was contacted and informed about a diagnostic test. The contact called another local dealer, Raceway Ford of Darlington [XXX] ); and was informed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that a fix was not available. The manufacturer declined to provide a loaner vehicle and informed the contact to continue driving the vehicle. The failure mileage was approximately 45,066. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Adaptive cruise control
I scheduled my appointment to get the recalls taken care of and the car went into "protective mode" as soon as the call was made. I took it into the shop and now I have to pay for the diagnostic to turn my adaptive cruise control back on. The cruise control is a subset of the recall issue and I am…
I scheduled my appointment to get the recalls taken care of and the car went into "protective mode" as soon as the call was made. I took it into the shop and now I have to pay for the diagnostic to turn my adaptive cruise control back on. The cruise control is a subset of the recall issue and I am being charge. It is at Metro Ford in Tupelo, Mississippi. I called the Ford recall center for help, but they put me off and said I should get a call from someone next week. I am paying for the diagnostic and repair because I have to and I need my car, but Ford is running a recall scam.
- Unknown or other
Backup camera not working screen says see dealer. We thought car was included in ford back over prevention recall 25v442000 ford recall 25s72. however we are being told no recall exists and have to pay to fix it ourselves.
- Fuel/propulsion system
This recall describes a known safety-related defect which can stall the vehicle while driving, thus increasing the risk of a crash. After 8 months without developing a remedy, that danger remains every time I drive my beloved Mustang. Is Ford waiting for numerous deaths due to this issue before…
This recall describes a known safety-related defect which can stall the vehicle while driving, thus increasing the risk of a crash. After 8 months without developing a remedy, that danger remains every time I drive my beloved Mustang. Is Ford waiting for numerous deaths due to this issue before making the cure a reality? What is the explanation for the lack of a cure? Evidently Ford has produced a fine looking automobile which should sit in one's garage instead of confidently driving it.
- Fuel system, gasoline
The contact owns a 2022 Ford Mustang. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System…
The contact owns a 2022 Ford Mustang. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, parts for the recall repair were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerns that the vehicle was unsafe to drive. The manufacturer was made aware of the failure. The approximate failure mileage was 2,623.
- Electrical system · Engine · Fuel/propulsion system
While driving approximately 45 mph and entering a highway, my 2022 Ford Mustang GT California Special suddenly lost power and shut off completely. The engine stalled without warning, creating a dangerous situation with surrounding traffic. I had to coast the vehicle and restart it. This vehicle…
While driving approximately 45 mph and entering a highway, my 2022 Ford Mustang GT California Special suddenly lost power and shut off completely. The engine stalled without warning, creating a dangerous situation with surrounding traffic. I had to coast the vehicle and restart it. This vehicle has an open safety recall (NHTSA Recall Number 25V455 / Ford Recall 25S75) related to a low-pressure fuel pump failure that can cause engine stalling while driving. The recall has been open for several months, and there is currently no available remedy or repair from the manufacturer. The incident I experienced matches the recall description exactly. Despite the known safety risk, the manufacturer has not provided a fix, leaving the vehicle unsafe to operate. I am concerned for my safety and the safety of others due to the risk of repeated engine stalling at highway speeds.
- Suspension
Pinched weld separation, in dealership for same noise since 2023, yes problem was confirmed by repair shop and engineer from ford, popping sound in front end right side since 2023 at 5400 miles
- Fuel system, gasoline
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel system, Gasoline); however, the part for the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available.…
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel system, Gasoline); however, the part for the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact stated that the unrepaired recall was a major concern. The contact stopped driving the vehicle, awaiting the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the concer,n and a case was filed. The contact had not experienced a failure.
- Fuel system, gasoline
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact was concerned about driving the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.
- Fuel system, gasoline
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 ( Fuel System, Gasoline). The contact was concerned about driving the vehicle with an open recall due to the long distance driven to work. The contact had not experienced a failure. The local dealer was sent an email. The vehicle was not diagnosed or repaired. The manufacturer was not contacted.
- Engine and engine cooling · Equipment › Electrical › Infotainment · Fuel system, gasoline
See attached document for complaint.
- Engine · Power train · Unknown or other
On April 6th, the AC in the car began stalling and a few days after the engine started making all sorts of noise and failing and ultimately stopped working. I kept the car in my garage until I was able to obtain the money to replace the engine. I just yesterday picked up my car from the shop that replaced the engine (where I paid $13,000). The car is back in the shop and having same stalling issues.
- Unknown or other
Rear camera is not working. When I put the car into reverse I get a blue screen and then an error message stating my rear camera is not available. The sensors still work, if a car/object is close to me the car does beep but I cannot see behind me using my camera. This puts my safety at risk because…
Rear camera is not working. When I put the car into reverse I get a blue screen and then an error message stating my rear camera is not available. The sensors still work, if a car/object is close to me the car does beep but I cannot see behind me using my camera. This puts my safety at risk because I cannot see behind me as well as I could with the camera and could potentially hit a car and/or object. My car is at a Ford dealership right now getting looked at to see what could be the cause of this issue. This problem has been happening for the past few months, it started as it would stop working every now and then but work for the most part and now it does not work at all.
- Electrical system
Odometer roll back was found to be a problem after I bought the car and took it to a Ford dealership which they voluntarily did the Carfax for me and that is how I've come to find out that the odometer has been rolled back some point in time last year before I bought the car
- Structure › Body
Driving at normal speeds (45-65) the passenger door will open on its own. It does it several times during a drive within 30 minutes.
- Engine · Fuel/propulsion system · Power train
Campaign 23E12 under hood liquid fuel jumper line. Gasoline smells inside vehicle and engine stalls to start after refueling. Check Engine light.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009440Some 2020-2022 Mustang Shelby GT500 vehicles may exhibit a transmission fluid leak at the mating surface between the rear transmission fluid cooler tubes and transmission case.
- 11008391Various Vehicles Equipped With A 10R80 Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 15-Aug-2022
- 11007073Certain 2021-2022 Model Year Mustang Mach E and 2022 Model Year E-Transit High Voltage Battery Module (HVBM) Replacement In all of the affected vehicles, a High Voltage Battery Module (HVBM) was previously replaced using an incorrect Thermal Interface Material (TIM) template. A HVBM that has been serviced using the incorrect TIM template may cause the cells to operate at a temperature higher than design intent, resulting in reduced cell performance and, over time, a progressive reduction in vehicle range that may become noticeable to the driver. This may also result in a malfunction indicator light, DTC code and battery power limiting.
- 11006862Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- 11006772Some 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.
- 11006036Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
- 11005746Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
- 11005710Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
- 11003146Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
- 11001646This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
- 11001364Some 2018-2023 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation that may be perceived as an engine misfire during throttle tip-in between 35-45 mph (56-72 km/h) and with the transmission in 8th, 9th, or 10th gear. This buck/jerk sensation is a characteristic of the vehicle and can be compared to a like vehicle that is equipped with a similar powertrain (engine, transmission, and rear end gear ratio) driven in the same manner. A diagnostic trouble code (DTC) will not set because of this condition. If no DTC is set, inform the customer that the vehicle is operating as designed. If a misfire DTC is present, the DTC should be diagnosed first following the correct diagnostic procedure outlined in the Workshop Manual, Section 303-07B.
- 11001180This article supersedes TSBs 24-2100 and 24-2070 to add 2023 F-150 vehicles, update the TSB Issue statement and the TSB Service Procedure. Some 2021-2023 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 11000294Some 2020-2022 Mustang GT500 vehicles may exhibit a lack of power and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1228. This may be due to the one-way clutch on the supercharger drive assembly. With the supercharger belt removed, a failed one-way clutch within the pulley rotates freely in both directions. The supercharger drive assembly KR3Z-6J022-B is now available as a lower level service part, separate from the supercharger assembly. Refer to the parts catalog and Workshop Manual (WSM), Section 303-12 for installation.
- 11000184Some 2022 Mustang GT500/Mach 1 vehicles may exhibit a condition where the axle oil temperature display does not display on the IPC. This may be due to the IPC configuration. To correct this concern, run the IPC configuration application using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 11000181Some 2020-2022 Mustang GT500 vehicles may exhibit a lack of power and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1228. This may be due to the one-way clutch on the supercharger drive assembly. With the supercharger belt removed, a failed one-way clutch within the pulley rotates freely in both directions. The supercharger drive assembly KR3Z-6J022-B is now available as a lower level service part, separate from the supercharger assembly. Refer to the parts catalog and Workshop Manual (WSM), Section 303-12D for installation.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10253891Some 2022-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch. This may be due to the convertible top assembly that is out of specification.
- 10253687Some 2018-2024 Mustang vehicles built on and after 04-Dec-2017 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side(s).
- 10253683Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side.
- 10253559Some 2020-2023 Mustang vehicles may exhibit a configuration failure when trying to program a BCM for field service action (FSA) 23C35. This may be due to the Integrated Diagnostic System (IDS) software level. To correct this condition, make sure the IDS software is at R130.04 or newer when configuring the BCM. If the state of charge (SOC) is less than 50%, charge the battery by attaching the battery charger's negative clamp to the engine or chassis ground and not the negative battery terminal. Refer to Workshop Manual (WSM), Section 414-01.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10252673This article supersedes TSB 24-2059 to update the Service Procedure LTIS statement. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10252662This article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications. The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251951Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251493Software Update 24-PU0102-CHG-SUFX for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include: - Improved robustness in alignment of turtle light display to reduced power event. - Improved AC Charge process reporting accuracy - Improves HV Battery Charging experience. - Robustness actions for DC Fast Charge: charging and diagnostics. - Improvements to On Demand Preconditioning. - The customer is instructed to exit the vehicle when a battery hazard is detected. - Adds torque to front drive unit to help whine at 30- 70 mph coast condition - Corrects software issue relating to charging which may occur after the BCCM receives an Over The Air (OTA) update. - Corrects ABS cal files
- 10251472Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include- The customer is instructed to exit the vehicle when a battery hazard is detected
- 10250852Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10246123Some 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10244823Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that stops 1 to 4 inches (2.5-10 cm) from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q1 2024. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates.
- 10244797This article supersedes TSB 21-2220 to update the model years affected and part list. Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an outward bent door frame moulding not allowing the weatherstrip to overlap the headliner properly. To correct this condition, follow the Service Procedure to replace the door frame moulding.
- 10244707Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
- 10243648Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
- 10243422Certain 2022-2023 Model Year Stealth Mustang Vehicles - Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
- 10241543This article supersedes TSB 23-2168 to update the vehicle line affected. Some 2021-2022 Mustang Mach-E (non-GT) vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady at speeds between 30-40 mph (48-64 km/h) without diagnostic trouble codes (DTCs) present. This may be due to software parameters. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM).
- 10241447This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Every Ford Mustang model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.