2020 Ford Ranger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Ranger › 2020
These records cover every 2020 Ford Ranger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2020 Ford Ranger. Newest first.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A…
Risk and remedy
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
An overloaded vehicle increases the risk of a crash.
Remedy
Ford will mail a new TREAD label to install over the existing label, free of charge. Owners will also have the option to take their vehicle to a Ford or Lincoln dealer to have the new label installed, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C18.
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209…
Risk and remedy
Risk
A misrouted seat belt may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Ford will provide owners with instructions to perform a preliminary inspection of their front seat belts. Owners that detect an issue with the driver's seat belt, are unsure of the results, or do not want to perform an inspection, should not drive their vehicles and contact a Ford dealership. Dealers will inspect the front row outboard seat belts and replace them, if necessary, free of charge. Interim owner notification letters were mailed on November 5, 2021. Owner notification letters were mailed December 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C25.
Ford Motor Company (Ford) is recalling certain 2020-2021 Ranger Super Cab vehicles equipped with rear seats containing fixed head restraints. The fixed head restraints may interfere with proper installation of certain types of child seats. Additionally, the child seat may not attach properly to the lower-rear anchors. As such, these vehicles fail to…
Risk and remedy
Risk
An improperly attached child seat can increase the risk of injury in a crash.
Remedy
Dealers will inspect the rear-lower child restraint anchorages for correct alignment and adjust as necessary. Separately, dealers will replace the non-removable head restraints with removable head restraints, free of charge. Interim owner notification letters were mailed on November 5, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C24.
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with…
Risk and remedy
Risk
Reduced rearward visibility can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected…
Risk and remedy
Risk
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Owner complaints
130 complaints6 involved a crash1 involved a fire6 injuries
What owners report most
Latest complaints
- Unknown or other
I have clicking dashboard blend door ford SS50629/51313. Its the climate control housing box .I have no defrost on driver side or heat.ford knows but wont do a recall.
- Power train
Supposedly, Ford knows that the 10-speed transmission has problems and they have done stuff for the F-150 models, but they aren't doing nothing for the Ranger models. Transmission slips and eventually fails causing a very expensive replacement
- Visibility/wiper
I own a 2020 Ford Ranger equipped with dual-zone automatic climate control, with approximately 50,000 miles. The HVAC system has developed a failure that prevents the driver’s side from producing adequate heat. When both temperature controls are set to maximum heat and MAX defrost is selected, the…
I own a 2020 Ford Ranger equipped with dual-zone automatic climate control, with approximately 50,000 miles. The HVAC system has developed a failure that prevents the driver’s side from producing adequate heat. When both temperature controls are set to maximum heat and MAX defrost is selected, the driver’s side produces cold air with significantly reduced airflow compared with the passenger side, which produces hot air with strong airflow. I have tested the dashboard vents, floor vents and windshield defroster. The driver’s side consistently produces colder air and reduced airflow in all three modes. Previously, I heard repeated clicking or knocking noises from behind the dashboard. The temperature controls no longer appear to operate correctly on the driver’s side. I am concerned that this failure will prevent the driver’s side of the windshield from defrosting and defogging adequately during cold weather, potentially obstructing my visibility while driving. Ford has issued service message SSM 51313, NHTSA document 10230940, concerning temperature-control failures and clicking noises in certain 2019–2020 Rangers. The bulletin directs replacement of the air distribution housing/heater assembly for the described condition. I contacted Ford customer service regarding assistance with this repair, but Ford declined to provide financial assistance. I am reporting this as a potential safety defect because the HVAC failure may compromise windshield visibility in freezing or humid conditions.
- Suspension
Left rear leaf spring broke at the axel. When left the house truck was acting funny. Crossed a RR track and the truck became eratic/hard to steer. Pulled into shop across the street. They inspected the truck and found the broken spring. No rust, just a clean break.
- Power train
While driving my 2020 Ford Ranger, the transmission has repeatedly exhibited unexpected and unintended gear changes, including sudden downshifts or gear changes without driver input, hesitation, and abrupt loss of power during acceleration. These problems have occurred during highway merging…
While driving my 2020 Ford Ranger, the transmission has repeatedly exhibited unexpected and unintended gear changes, including sudden downshifts or gear changes without driver input, hesitation, and abrupt loss of power during acceleration. These problems have occurred during highway merging, pulling into traffic, and city driving. On 08/14/2026, while accelerating to pull into traffic, the vehicle suddenly lost power, creating a hazardous situation as vehicles approached from behind. I have also experienced instances in which the transmission unexpectedly shifted or hesitated without warning, causing the vehicle to lurch or slow unpredictably in traffic. This condition creates a serious safety hazard because an unexpected loss of power or unintended gear change can prevent the vehicle from accelerating when needed, such as when merging, passing, pulling into traffic, or avoiding a collision. The unpredictable behavior increases the risk of a crash and endangers both the driver and surrounding motorists. The vehicle was taken to Crossroads Ford of Indian Trail on 08/14/2026, where it was diagnosed with a failed or failing 10R80 automatic transmission. At the time, the vehicle had approximately 57,500 miles and was approximately 5 years and 7 months old, which is 7 months beyond the manufacturer's bumper-to-bumper warranty. I have maintained the vehicle according to Ford's recommended service schedule throughout my ownership. I am aware that Ford has issued prior service bulletins and customer satisfaction programs related to 10R80 transmission issues, including TSB 18-2274, 20-2339, 22-2139, 23-2250, and 24-2254, although I have not confirmed whether any of them directly apply to this VIN. I am filing this complaint because the symptoms I experienced—unexpected gear changes, hesitation, lurching, and sudden loss of power—present an immediate safety risk to me, my passengers, and other drivers on the road.
- Forward collision avoidance › Warnings · Power train · Seat belts
1. Transmission is going out dealership never said a word about the 6 recalls on it one being transmission 2. Front seat belts are in backwards and the child safety hook in back seat has a recall on it that the 3 of the 6 I know of Ford had told alm to replace the entire transmission before they ever sold it they did not do that they didn't take care of any of the recalls
- Power train
I was traveling south on I-35 going up a long steep hill and my transmission started to hard shift and then I would lose power and when I would accelerate, I had no power it would just stall out so I merged to the right side in case I had to pull over because I thought the engine had died. When I…
I was traveling south on I-35 going up a long steep hill and my transmission started to hard shift and then I would lose power and when I would accelerate, I had no power it would just stall out so I merged to the right side in case I had to pull over because I thought the engine had died. When I reached my destination, I looked under my truck to discover fluid on the under carriage at that point I knew the transmission had blown a seal or a high-pressure hose. So, I left the truck there and the next day had it towed back to my house. There were times I had slowed down so much that traffic almost hit me.
- Engine
Coolant intrusion defect that affects other 4 cyl ecoboost Ford engines occurred on this regularly serviced per Ford recommendations vehicle as well. Engine failure at highway speeds could cause a severe accident as the engine can seize when coolant mixes with the oil. The vehicle has been…
Coolant intrusion defect that affects other 4 cyl ecoboost Ford engines occurred on this regularly serviced per Ford recommendations vehicle as well. Engine failure at highway speeds could cause a severe accident as the engine can seize when coolant mixes with the oil. The vehicle has been inspected by a Ford dealership. The only warning sign that there was a problem was a coolant temperature threshold exceeded warning.
- Power train
The truck is currently at a certified ford dealer for diagnosis with a drive train fault. I suspect it is transmission-related, but was not given the history of all stored, pending and history of the codes. The truck exhibits unprovoked forward acceleration/violent lunging when braking to a stop…
The truck is currently at a certified ford dealer for diagnosis with a drive train fault. I suspect it is transmission-related, but was not given the history of all stored, pending and history of the codes. The truck exhibits unprovoked forward acceleration/violent lunging when braking to a stop and when driving at low speeds, making intersection control dangerous. It also has severe delayed gear engagement, causing high engine RPM spikes followed by sudden gear slamming, creating a sudden loss of acceleration power while attempting to merge into active highway traffic. The transmission symptoms have been repeatedly reported to and reproduced by certified Ford franchises (Mullinax Ford and Coggin Deland Ford). Technicians previously performed superficial adaptive memory software clears (KAM resets) rather than fixing the physical mechanical defect, which has persisted. The vehicle has been inspected multiple times by factory-trained dealership technicians. The initial symptoms first appeared on May 25, 2023, when the vehicle had 38,575 miles (fully within the factory powertrain warranty window). Persistent symptoms include: 1. Harsh gear engagement/slamming at various speeds. 2. Delayed shifting with sudden RPM spikes before catching gears. 3. Sudden low-speed lurching and acceleration when slowing down. The vehicle has now triggered an active "Drivetrain Fault" warning lamp on the dashboard illumination cluster.
- Engine
Transmission replacement needed. Truck has been at dealership going on 3 months with continued delays. It was acknowledged cooperate was covering replacement now story changed that owner/myself having to pay $4000+. Cooperate covering $000 . Current owner/myself bought 2 years ago with 13000 miles…
Transmission replacement needed. Truck has been at dealership going on 3 months with continued delays. It was acknowledged cooperate was covering replacement now story changed that owner/myself having to pay $4000+. Cooperate covering $000 . Current owner/myself bought 2 years ago with 13000 miles and has only put 6000 miles on it. Dealership and cooperate admitted to known problem assured coverage however put fixing on hold because they are behind due to staffing issues. I have been bounced around to 3 different people at dealership who have taken case over. Dealership and cooperate blaming each other for lack if communication and delays.
- Power train
I previously submitted another complaint about a 2020 Ford Ranger I own (tracking number 11707667). I own a 2020 Ford Ranger and had to have the transmission replaced at 86k miles. Since having it replaced, I have experienced all the same problems with the transmission. There have been extremely…
I previously submitted another complaint about a 2020 Ford Ranger I own (tracking number 11707667). I own a 2020 Ford Ranger and had to have the transmission replaced at 86k miles. Since having it replaced, I have experienced all the same problems with the transmission. There have been extremely aggressive shifts, jolts, and lags. It has stalled when going through intersections and more. It has been extremely dangerous. The truck is now back in the shop and the new transmission is undergoing a valve body replacement. The new transmission has less than 15k miles and it is undergoing major repairs as I type this. These Ford 10R80 transmissions are completely and utterly garbage and a total liability to the public. They pose as an extreme safety hazard to everyone on public roads.
- Power train
Transmission is awful jerky, jumps in and out of gear, causing engine rpm’s to go really high. Shifts erratically, causing me to almost rear end other vehicles. Very dangerous situations a many occasions. Won’t accelerate at times when pulling out in to traffic, causing other drivers to slow down or get in to another lane suddenly. This has happened on many occasions
- Power train
Truck was shifting weird the day before incident got really bad. The next day on the way home from my newborns dr appointment it began shuddering really badly and would make a loud thud noise when shifting so I had to pull off to the side of the road. There was never a warning lamp or message…
Truck was shifting weird the day before incident got really bad. The next day on the way home from my newborns dr appointment it began shuddering really badly and would make a loud thud noise when shifting so I had to pull off to the side of the road. There was never a warning lamp or message prior. I took the truck to a reputable transmission shop and they found the issue to be the CDF drum that had shifted out of place. CDF drum and valve body was replaced. Truck had just over 35000 miles at time of repair. I can provide receipt from shop if needed. While speaking to the mechanic at the shop he informed me that this is a common occurrence for these 10 speed transmissions and there was another vehicle there for the same issue
- Power train
In May of 2025, the transmision of my 2020 Ford Ranger with 35,000 miles jolted and bucked expectadly at traffic lights, I had full loss of engagement of the transmission several times, engine would rev to 4000rpm and no transmission enagement. These issues happened while at traffic stops and while…
In May of 2025, the transmision of my 2020 Ford Ranger with 35,000 miles jolted and bucked expectadly at traffic lights, I had full loss of engagement of the transmission several times, engine would rev to 4000rpm and no transmission enagement. These issues happened while at traffic stops and while driving in normal conditions. This presented on one occasion with powertrain warning light and the truck going into "limp" mode. This then reverted to no light but the issues continued, with inconsistent jolts, unable to gain speed. The jolting was abrupt and truck "leapt" forward at speed. During loss of power incidents, I was left with no ability to accelerate away from road hazards. This would have been extemely dangerous if I were turning across traffic. Ford refused to acknowledge any issues. An independent mechanic diagnosed this as a full transmission failure.
- Power train
The contact owns a 2020 Ford Ranger. The contact stated that while driving, at an undisclosed speed, the vehicle began to shift hard when downshifting and upshifting. The vehicle jerked. The vehicle went into limp mode. There was a reduction of power. No warning lights illuminated. The vehicle was…
The contact owns a 2020 Ford Ranger. The contact stated that while driving, at an undisclosed speed, the vehicle began to shift hard when downshifting and upshifting. The vehicle jerked. The vehicle went into limp mode. There was a reduction of power. No warning lights illuminated. The vehicle was taken to an independent mechanic who determined the transmission needed to be replaced. The vehicle was repaired. The local dealer was contacted regarding parts, but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 91,955.
- Engine · Power train · Unknown or other
Bought 2020 Ford Ranger Lariat in March 2024 with 13k miles. I have had no issues and have kept up maintenance needed. Vehicle currently has 19,128 miles and on 4/17/26 while driving the vehicle lost power. I was able to pull over and immediately called the dealership where vehicle was purchased…
Bought 2020 Ford Ranger Lariat in March 2024 with 13k miles. I have had no issues and have kept up maintenance needed. Vehicle currently has 19,128 miles and on 4/17/26 while driving the vehicle lost power. I was able to pull over and immediately called the dealership where vehicle was purchased and had towed to their facility for diagnosis. There we no warning lights prior to losing power. The dealership informed me a new transmission is needed pulling codes P0751 and P2700. The cost they informed me for replacement was $10k +/= indicating the Power Train warranty had expired in 2025. (5 yr/60,000) I find this appalling that at 19k I am responsible to replace something that has clearly had issues in past. Their only option was to replace transmission or they could take apart and overhaul to fix the codes which could be cheaper but also may result in transmission replacement anyways which will cost more in long run.
- Visibility/wiper
Clicking sound coming from under the dash. I traced it to the blend door assy. Defrost intermittently will disengage. Vehicle has 29,600 miles on it
- Engine
The cylinder #1 spark plug ignition coil. Check engine light came on and the vehicle began to vibrate while traveling 70 mph. The last 30 miles of the drive on an interstate required no speed higher than 50 to prevent the vibrations. Per the independent service center, Ford has issued guidance…
The cylinder #1 spark plug ignition coil. Check engine light came on and the vehicle began to vibrate while traveling 70 mph. The last 30 miles of the drive on an interstate required no speed higher than 50 to prevent the vibrations. Per the independent service center, Ford has issued guidance that water could enter this compartment and rust the part. A repair costing 847.00 was completed by the mechanic, verifying it was completely rusted. Flashing check engine light came on and then steady light.
- Unknown or other
Back up camera intermittently fails to operate giving a squiggly picture or a blank black screen. I have seen many articles involving the same issues with Ford Broncos and where recalls have been issued for those vehicles. When will the NTSB be calling for Ford to recall other vehicles models having the same issues?
- Suspension
2020 Ford Ranger XL: Total failure of both rear leaf spring assemblies (detached from bushing). Discovered during routine maintenance at approximately 47K miles. Both rear leaf spring assemblies failed in the same location where spring meets the bushing at fwd spring attachment leaving the rear of…
2020 Ford Ranger XL: Total failure of both rear leaf spring assemblies (detached from bushing). Discovered during routine maintenance at approximately 47K miles. Both rear leaf spring assemblies failed in the same location where spring meets the bushing at fwd spring attachment leaving the rear of the truck supported by the rear shock assemblies only. Technician assessment showed no damage to associated rear suspension components, minimal corrosion, and no sign of collision or impact causing failure - suspect latent manufacturing defect in original OEM part as OEM has since updated original part number. Local ford service center indicated that this is a known issue however no current recall or extended warranty covered by OEM. I am in possession of all failed parts. Happy to provide info or failed parts upon request for further analysis.
- Power train
Truck shifts from 1st to 3rd, hard shifting in 4th through 10th gears.
- Air bags
Hit a tree head-on going 30+mph. Impact point on the vehicle was next to the airbag sensor. Air bags did not deploy
- Power train
My 10 speed 10r80 transmission is failing and dangerous. Besides slipping bucking and delaying shifting it now revs up without moving. I've almost been hit more than 6 times. My ford dealer changed the fluid road tested and normal all that I'm complaining about is normal.
- Power train
Purchased used in 2024 with 44,000 miles. Transmission issues began at 79,000 miles. Hard shifting, slipping and then lurching when it goes in gear. Diagnosed after transmission service ($600) as a factory defect in the 10 speed transmission. Ford has issued Service Bulletins defining and outlining…
Purchased used in 2024 with 44,000 miles. Transmission issues began at 79,000 miles. Hard shifting, slipping and then lurching when it goes in gear. Diagnosed after transmission service ($600) as a factory defect in the 10 speed transmission. Ford has issued Service Bulletins defining and outlining the issue but has offered no assistance in rectifying and repairing. Since so many vehicles are affected there should be a recall. I understand that in Canada a class action lawsuit has been initiated.
- Power train
I bought my 2020 Ford Ranger preowned with around 64k miles on it. After having owned it for about 6 months or so, I started to notice lots of problems with the transmission. After first noticing it, the problems persisted for a couple more months until I finally decided to address it. The problems…
I bought my 2020 Ford Ranger preowned with around 64k miles on it. After having owned it for about 6 months or so, I started to notice lots of problems with the transmission. After first noticing it, the problems persisted for a couple more months until I finally decided to address it. The problems were very characteristic of transmission slippage, and they got progressively worse week by week, which it what ultimately prompted me to address it. When accelerating and shifting through the lower gears (15-30 MPHs, approximately), the shift would be delayed and lag a couple seconds. This would often cause stalling in the acceleration, particularly when going from a stop to a start, such as through traffic lights. There were also very rough and aggressive shifts at higher gears when driving on the highway. It would feel like rough jolts that would rock the truck a little. Also transitioning the truck into reverse often caused serious jolts as the transmission shifted very aggressively. Eventually, I took my truck into an AMCO transmission shop for inspection. They confirmed that my transmission was damaged and needed replaced. This was at about 86k miles. I took the truck into a Ford dealership to get a second opinion and they also confirmed my transmission needed replaced. I went ahead and had the transmission replaced at that point. The replacement was done with the truck at 86k miles. The Ford dealership replaced the 10R80 transmission with a re-manufactured 10R80. It has now been about 8k miles and 9 months since the transmission was replaced, and the re-manufactured transmission is starting to experience similar problems. Mostly with a lag when shifting in lower gears and hard jolts when placing it in reverse. The problems are not as bad as the original transmission before I had it replaced, but some still remain. There were no warning lamps or messages with this problem. Ford's 10R80 transmission is notorious for failing and being a safety problem to the public.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair…
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11006862Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- 11006036Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
- 11005746Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
- 11005710Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
- 11003146Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
- 11001646This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10252674This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251469This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10250852Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10245418Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10244707Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
- 10243648Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
- 10241524Some 2019-2023 Ranger (non-Tremor) vehicles may exhibit a shudder/vibration when accelerating. This may be due to an excessive rear axle pinion angle (rear wheel drive (RWD) vehicles) or the pinion and driveshaft assemblies (four-wheel drive (4WD) non-Tremor vehicles). To correct the condition, follow the Service Procedure steps to adjust the rear axle pinion angle on 4x2 vehicles or replace the rear axle pinion and driveshaft on 4x4 non-Tremor vehicles.
- 10241447This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10237977Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10237786TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
- 10236683This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the keep alive memory in the PCM/TCM or the transmission main control valve body. To correct the condition, follow the Service Procedure to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
- 10236680Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234596Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
- 10233738Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10233695Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
- 10233590Some 2019-2023 Ranger vehicles may exhibit a shudder/vibration when accelerating from a stop. This may be due to an excessive rear axle pinion angle. To correct the condition, follow the Service Procedure steps to adjust the rear axle pinion angle.
- 10233585Some 2019-2023 Ranger crew cab vehicles may exhibit excessive latching effort when returning the rear seat backrest assembly to the upright position. This may be due to oversized rear seat backrest bumpers preventing latch to striker engagement. Vehicles built on or before 04-Feb-2019 may also have excessive deadening material inside the rear seat backrest latch. To correct this condition, follow the Service Procedure to replace the rear seat backrest bumpers and adjust the striker position.
- 10230940Some 2019-2020 Ranger vehicles built on or before 30-Jul-2020 may experience poor and/or no temperature change when the temperature is adjusted in the climate control system. There may also be a clicking/snapping noise from behind the instrument panel. Diagnostic trouble code (DTC) B1082 and/or B1081 may also be retrieved from the front controls interface module (FCIM). This may be due to an issue with the blend door and its controls. To avoid repeat repairs, replace the air distribution housing/heater assembly (service base part# 18478). Refer to Workshop Manual (WSM), Section 412-00. Do not replace the evaporator core for this condition. The WSM has been updated to reflect this change. For claiming use causal part 18478 and use applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
- 10230773Some 2019-2022 Ranger vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304 and/or P0316 stored in the powertrain control module (PCM). This may be due to water build up in the spark plug well(s) which can lead to signs of corrosion on ignition system components. To correct the condition, follow the Service Procedure to resolve the source of all DTCs and to install an engine appearance cover.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228855Some 2019-2022 Ranger vehicles not equipped with an engine appearance cover may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304 and/or P0316 stored in the powertrain control module (PCM). This may be due to water build up in the spark plug well(s) which can lead to signs of corrosion on ignition system components. To prevent reoccurrence, an engine appearance cover must be installed on the vehicle. Currently, the engine cover (SPN: L1MZ-6A949-A) is not available to order and a new engine cover kit is being released. Repair the vehicle by replacing suspect ignition system components and schedule an appointment with the customer to have an engine cover installed when the engine cover kit becomes available in April 2023. Monitor OASIS for updates
- 10228846Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10224334Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10220379Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the powertrain control module (PCM) or transmission control module (TCM) after replacing the main control valve body. This may be due to software incompatibility between the replacement main control valve body solenoid strategy file and the PCM/TCM software. To correct this condition, follow the Service Procedure to enter only the 13-digit solenoid body strategy when downloading transmission strategy.
- 10218921Some 2019-2022 Ranger vehicles (equipped without an engine appearance cover) may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304 and/or P0316 stored in the powertrain control module (PCM). This may be due to water build up in the spark plug well(s) which can lead to signs of corrosion on ignition system components. To prevent reoccurrence, an engine appearance cover must be installed on the vehicle. Currently, the engine cover (SPN: L1MZ-6A949-A) is not available to order and a new engine cover kit is being released. Repair the vehicle by replacing suspect ignition system components and schedule an appointment with the customer to have an engine cover installed when the engine cover kit becomes available in November 2022. Monitor OASIS for updates
- 10217028Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
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