2023 Ford Ranger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Ranger › 2023
These records cover every 2023 Ford Ranger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2023 Ford Ranger. Newest first.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A…
Risk and remedy
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
An overloaded vehicle increases the risk of a crash.
Remedy
Ford will mail a new TREAD label to install over the existing label, free of charge. Owners will also have the option to take their vehicle to a Ford or Lincoln dealer to have the new label installed, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C18.
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Risk and remedy
Risk
Loose lug nuts may result in wheel detachment while driving, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy is completed. Dealers will inspect, and if necessary, retighten the lug nuts, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S17.
Owner complaints
18 complaints2 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Engine
Appx 73000 Miles truck developed shudder (felt like transmission jumping gears) under moderate acceleration. Gently Drove home, no other shudder. Called dealer who said to drive it in. Noted a missfire warning on phone app, also stated to gently drive to dealer. On way dealer up hill at ~60 mph…
Appx 73000 Miles truck developed shudder (felt like transmission jumping gears) under moderate acceleration. Gently Drove home, no other shudder. Called dealer who said to drive it in. Noted a missfire warning on phone app, also stated to gently drive to dealer. On way dealer up hill at ~60 mph (on 70mph freeway) shudder returned, slowed to 55mph, heard spark plug(s) eject and much louder noises. Stopped and had towed to dealer (tow truck drove onto roll back.. very noisy, dealer stated sounded terrible when drove into shop. Engine repair quoted at ~10k (disassembly,machine, sleeve cyinders, new parts) Ford extended warranty refused claim.
- Electrical system
Received safety recall 25S72 sync software and had repaired in Feb. 2026. Same issue has already resurfaced. Many issues are related to this. Sync software affects B/U camera, Ford pass will not work, phones will not sync, internal components will not work properly. IE: Radio, etc. Was repaired…
Received safety recall 25S72 sync software and had repaired in Feb. 2026. Same issue has already resurfaced. Many issues are related to this. Sync software affects B/U camera, Ford pass will not work, phones will not sync, internal components will not work properly. IE: Radio, etc. Was repaired during warranty period but now a few weeks out of warranty and dealer will not repair again without a healthy charge. I just wanted to report since initial repair failed again so quickly. Thanks
- Vehicle speed control
The contact owns a 2023 Ford Ranger. The contact stated that while idling at the red traffic light, the brake pedal was depressed; however, the vehicle was accelerating unintendedly. The contact continuously depressed the brake pedal; however, the vehicle accelerated unintendedly at approximately 1…
The contact owns a 2023 Ford Ranger. The contact stated that while idling at the red traffic light, the brake pedal was depressed; however, the vehicle was accelerating unintendedly. The contact continuously depressed the brake pedal; however, the vehicle accelerated unintendedly at approximately 1 MPH and crashed into the rear of another occupied vehicle. There was no injury sustained. The air bags did not deploy. No police report was filed. The contact and the other driver pulled into a gas station and exchanged the vehicle's insurance information. The contact stated that there was no visible damage on either vehicle. The vehicle was taken to the dealer to be diagnosed. The dealer informed the contact that no failure was found. The contact noticed that the dealer service report stated that the contact had stated that the vehicle was experiencing rough shifting while idling; however, the contact had only described the incident to the dealer and had not mentioned rough shifting while idling. The manufacturer was notified of the failure, and the contact requested buy-back assistance. The manufacturer informed the contact that the buy-back request was denied because neither the State where the vehicle was purchased, nor the State where the contact resided, required the buyback of the vehicle. Additionally, the contact was advised to take the vehicle to another dealer for a diagnostic test. The vehicle was not diagnosed or repaired. The failure mileage was approximately 38,000.
- Service brakes
Brake pad fell off while driving, it hasn’t been serviced by anyone else except the manufacturer. It’s a manufacturer failure and a safety issue. The dealer ship refused to provide an inspection report of the vehicle
- Fuel system, gasoline
The contact owns a 2023 Ford Ranger. The contact stated that while the vehicle was turned off, the fuel pump erroneously activated, sending fuel to the engine. The contact had to restart and turn off the vehicle for the fuel pump to shut off. The failure occurred intermittently, but frequently. The…
The contact owns a 2023 Ford Ranger. The contact stated that while the vehicle was turned off, the fuel pump erroneously activated, sending fuel to the engine. The contact had to restart and turn off the vehicle for the fuel pump to shut off. The failure occurred intermittently, but frequently. The dealer was contacted regarding a possible recall; however, the contact was unable to speak with a representative. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.
- Power train
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated to 40 MPH, and the vehicle then shifted into 4WD-Low independently. As a result of the failure, the vehicle dramatically decelerated and skidded to a complete stop.…
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated to 40 MPH, and the vehicle then shifted into 4WD-Low independently. As a result of the failure, the vehicle dramatically decelerated and skidded to a complete stop. The 4WD warning light was illuminated. The vehicle was taken to the dealer, who observed water damage to the fuse box which caused electrical failures. The contact was informed that the fuse box needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 10,000.
- Power train
in normal drive mode the transmission downs shifts thru the gears and skips from 3 to 1. becuase of that skip it feels like you got rear ended by another car. if your not prepared for it you could let off the brakes which could cuase you to hit the person in front. in sport mode it downshifts thru all the 10 gears properly.
- Power train
Transmission. Hesitates from a stop to highway speeds and hard downshift upon stopping…either controlled or emergency stop. Seems hard to find a gear. Indecisive acceleration. I took it back to Ford and they drove it and said they could not replicate my complaint. No one has inspected it except…
Transmission. Hesitates from a stop to highway speeds and hard downshift upon stopping…either controlled or emergency stop. Seems hard to find a gear. Indecisive acceleration. I took it back to Ford and they drove it and said they could not replicate my complaint. No one has inspected it except when I took it back to my dealership. No warning lamps or issues. There is a definite problem with the shifting and clunking of this transmission. It hesitates & makes a hard noise when stopping. I’m [XXX] and have always bought Fords. This one needs fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
Air bag warning light has recently illuminated. independent mechanic scan tool reading on 3/15/24 shows the front passenger airbag to have completely failed and become inoperable. vehicle has not been involved in any impacts or collisions.
- Lane departure › Lane keep › Steering assist
The contact owns a 2023 Ford Ranger. The contact stated that while the Lane Keep Assist system activated, the system failed to work properly. While the alarm was on, the steering wheel vibrated, and the vehicle remained in the lane. While using the assist option, the vehicle veered into the other…
The contact owns a 2023 Ford Ranger. The contact stated that while the Lane Keep Assist system activated, the system failed to work properly. While the alarm was on, the steering wheel vibrated, and the vehicle remained in the lane. While using the assist option, the vehicle veered into the other lane. While the Lane Keep Assist system was positioned with the alarm and assist, the system was inoperable. The contact called the local dealer and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 1,700.
- Engine
engine revving up, could have engaged the vehicle to move quickly into traffic. the revving up lasted about 15 seconds.
- Power train › Automatic transmission
The contact owned a 2023 Ford Ranger. The contact stated that while driving at an undisclosed speed in tow mode, he heard an abnormal pop emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed an oil leak, smoke, and a…
The contact owned a 2023 Ford Ranger. The contact stated that while driving at an undisclosed speed in tow mode, he heard an abnormal pop emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed an oil leak, smoke, and a fire near the transmission. Local emergency services were called, and they were able to extinguish the fire. A police and fire report was filed, but no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
- Electrical system · Engine · Power train
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
- Vehicle speed control › Accelerator pedal
On the right of the gas pedal there is plastic molding, the molding protrudes and causes your foot to catch when attempting to take your foot off the gas pedal, this can cause accidents or crashes that could be deadly, by not allowing your foot to reach the brake in a safe manner.
- Suspension · Visibility
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and…
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
- Service brakes
there is an air vent just above the brake pedal .when stepping on the brake my foot presses on that vent, it feels like the brake, until you realize the car is not stopping. took it to the dealer they cant do anything for it. I feel it could be a big issue for someone until the driver figures it out..thank you
- Air bags
The contact owned a 2023 Ford Ranger. The contact stated that while driving at 40 MPH, another vehicle cut them off, and caused the contact to swerve in order to avoid the vehicle this caused the contact to crash into an electric pole. The air bags did not deploy. The contact had a bruise on his…
The contact owned a 2023 Ford Ranger. The contact stated that while driving at 40 MPH, another vehicle cut them off, and caused the contact to swerve in order to avoid the vehicle this caused the contact to crash into an electric pole. The air bags did not deploy. The contact had a bruise on his legs and between neck and shoulder. No medical treatment was needed. The vehicle was towed from the scene. Police report had been filled. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
- Service brakes, hydraulic
The contact owns a 2023 Ford Ranger. The contact stated that while depressing the brake pedal, the pedal would fade and extend to the floor. The vehicle was taken to the local dealer who bled the brake lines, but after retrieving the vehicle the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 1,640.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11006862Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- 11006036Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
- 11005746Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
- 11005710Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
- 11003146Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
- 11001646This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10252674This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251469This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10250852Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10245418Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10244707Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
- 10244692Customer Satisfaction Program 23B42 Certain 2023 Model Year Explorer, Bronco, Ranger Vehicles Equipped with 2.3L Gas Engine - Engine Long Block Replacement
- 10243648Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
- 10241627In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
- 10241524Some 2019-2023 Ranger (non-Tremor) vehicles may exhibit a shudder/vibration when accelerating. This may be due to an excessive rear axle pinion angle (rear wheel drive (RWD) vehicles) or the pinion and driveshaft assemblies (four-wheel drive (4WD) non-Tremor vehicles). To correct the condition, follow the Service Procedure steps to adjust the rear axle pinion angle on 4x2 vehicles or replace the rear axle pinion and driveshaft on 4x4 non-Tremor vehicles.
- 10241447This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10238446Some 2023 Bronco/Ranger/Explorer vehicles equipped with a 2.3L EcoBoost engine and built on 27-Mar-2023 and through 18-May-2023 may experience a loss of coolant with coolant in the oil. This may be caused by a cracked engine block. If this condition is present, replace the engine long block assembly. Refer to Workshop Manual (WSM), Section 303-01. For claiming use causal part number 6010 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.
- 10237977Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10237786TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
- 10236683This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the keep alive memory in the PCM/TCM or the transmission main control valve body. To correct the condition, follow the Service Procedure to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
- 10236680Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10234596Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
- 10233849Certain 2023 Model Year Explorer, Bronco, Ranger Vehicles Equipped with 2.3L Gas Engine In all of the affected vehicles, a damaged tool used during the engine block machining process may have allowed the main oil galley to exceed specification, resulting in an insufficient seal of the main oil galley plug. An insufficient seal at the main oil galley plug may result in an oil leak from the engine block.
- 10233740Some 2021-2023 F-150, 2021-2023 F-Super Duty, 2021-2023 Ranger customers may have concerns including, but not limited to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.
- 10233738Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10233695Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
- 10233590Some 2019-2023 Ranger vehicles may exhibit a shudder/vibration when accelerating from a stop. This may be due to an excessive rear axle pinion angle. To correct the condition, follow the Service Procedure steps to adjust the rear axle pinion angle.
- 10233585Some 2019-2023 Ranger crew cab vehicles may exhibit excessive latching effort when returning the rear seat backrest assembly to the upright position. This may be due to oversized rear seat backrest bumpers preventing latch to striker engagement. Vehicles built on or before 04-Feb-2019 may also have excessive deadening material inside the rear seat backrest latch. To correct this condition, follow the Service Procedure to replace the rear seat backrest bumpers and adjust the striker position.
- 10232586Certain 2023 Model Year Explorer, Bronco, Ranger Vehicles Equipped with 2.3L Gas Engine In all of the affected vehicles, a damaged fixture used during the engine block machining process may have allowed the dimension of one of the head bolt bore holes to exceed specification, reducing head bolt thread engagement.
- 10228884Some 2021-2023 F-150, 2021-2022 F-Super Duty, 2021-2023 Ranger customers may have concerns including, but not limited to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.
- 10228880Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Every Ford Ranger model year
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