2014 Honda CR-V

Recalls

1 recall names the 2014 Honda CR-V. Newest first.

• Fuel system, gasoline › Delivery › Fuel pump

  Dec 18, 2023NHTSA 23V8580002,490,460 vehicles

  Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…

  Risk and remedy

  Risk

  Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

  Remedy

  Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

  Full recall details →

Owner complaints

What owners report most

1. Engine190
2. Unknown or other108
3. Electrical system77
4. Power train68
5. Tires53
6. Wheels47
7. Vehicle speed control36
8. Air bags32
9. Visibility/wiper28
10. Structure28

Latest complaints

• Sep 10, 2026NY
  Engine

  VTC actuator malfunction causing timing chain failure leading to engine failure dangerous if driving causing engine to fail on highway leading to dangerous situation paid to fix 10,000 miles later same issue with updated part installed. Problem confirmed by Honda

• Aug 20, 2026UT
  Fuel/propulsion system · Unknown or other
  Since this car has been purchased several times, it wouldn’t start. We thought the battery was dead. We’ve had it serviced several times while it was under warranty and at different mechanics with no avail. However, a Honda certified mechanic had told me it’s showing the same symptoms as the fuel…

  Since this car has been purchased several times, it wouldn’t start. We thought the battery was dead. We’ve had it serviced several times while it was under warranty and at different mechanics with no avail. However, a Honda certified mechanic had told me it’s showing the same symptoms as the fuel filter recall and I just want to make y’all aware that this is happening in the 2014 as well you will be driving and then suddenly there’s no power you can’t turn the ignition to turn it back on trying to steer safely off the road is ridiculous and it’s usually on a highway. Even when you press the gas pedal to rub up the engine only once has it came back on. All the mechanics I’ve talked to said that sounds like fuel injection or fuel issue to the ignition, but they don’t seem to find a problem through the OEM reader. This has happened and all seasons so far as well. Please please please investigate some of this. I do not want to drive fearfully with this going on and I know I can’t be the only one I’ve searched it online. I love this car. It was my mother‘s car. It’s a 2014 and I just broke 100,000 miles on it.

• Jul 6, 2026CO
  Visibility/wiper
  My 2014 Honda CRV 's entire sunroof glass shattered while parked in the sun. You can see from the images I've attached below that was no impact or other cause Please let me know what steps I can take to have the Honda dealership service department repair and address this issue. As of now, the…

  My 2014 Honda CRV 's entire sunroof glass shattered while parked in the sun. You can see from the images I've attached below that was no impact or other cause Please let me know what steps I can take to have the Honda dealership service department repair and address this issue. As of now, the shattered glass has not fallen into the car but I'm scared that it will anytime. I can feel the sharp edges of the glass as I run my finger on the glass. Thank you for your assistance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jun 29, 2026CA
  Structure › Body · Unknown or other
  I am the original owner of 2014 Honda CRV , color of the car is Pearl White, NH-603 PX, right after manufacturing guarantee, paint started to peel, top, back door, complete passenger side. Paint is bubbling and peeling off. I see many same issues on Honda CRV on the road. I believe this is a…

  I am the original owner of 2014 Honda CRV , color of the car is Pearl White, NH-603 PX, right after manufacturing guarantee, paint started to peel, top, back door, complete passenger side. Paint is bubbling and peeling off. I see many same issues on Honda CRV on the road. I believe this is a quality issue and if there is a defected paint, it can be other defective parts too. I called Honda dealer many times and raised this issue and answer was “there is no recall”. I went to multiple body paint centers, they all confirmed that Honda CRV Pearl White paint is defected paint, didn’t sticked to the body properly.

• Jun 11, 2026NY
  Suspension · Unknown or other · Wheels
  Goodday, I bought the car a month ago from a dealer on terms. The first time i drove car and turning right its sounds like the wheel or something is about to break off. Like maybe the axel. Extremly loud. Scary loud. No matter speed, turning right does this. I returned car to dealer. They say the…

  Goodday, I bought the car a month ago from a dealer on terms. The first time i drove car and turning right its sounds like the wheel or something is about to break off. Like maybe the axel. Extremly loud. Scary loud. No matter speed, turning right does this. I returned car to dealer. They say the router had rust and was corrected. I dont drive the car alot, but again today its making that noise. That pedestrians look worried.

• Jun 3, 2026PA
  Engine
  This make and model Honda with a 2.4L engine have several known defects which brings potential harm and high operational and repair costs to its owners. Honda is well aware of the engine problems but refuses to issue recalls to correct the problem. Two of the major problems are: 1. due to a…

  This make and model Honda with a 2.4L engine have several known defects which brings potential harm and high operational and repair costs to its owners. Honda is well aware of the engine problems but refuses to issue recalls to correct the problem. Two of the major problems are: 1. due to a design error, the engine burns excessive amounts of oil, and 2. Honda installed a defective VTC Actuator in this engine. Either problem can cause the engine to suddenly sieze/fail which could lead to serious injury or loss of life. I purchased a used 2014 Honda CR-V from a Honda dealer in 2022 with about 50,000 mi. After a short time owning the vehicle I realized that the engine was burning excessive oil (about 2 quarts every 2 to 3 weeks). When I discussed this issue with my local Honda dealer, they told me that according to a Honda Service Bulliten, my car was not losing oil at a rate that warranted repair. I've owned around 10 Hondas in my life and I've never had a car burn oil where I had to add ANY oil between oil changes. So, burning multiple quarts of oil a month is EXTREMELY UNUSUAL and should have been repaired by Honda! The 2nd problem, defective VTC Actuators, actually may be related to the 1st problem due to a constant fluctuation of the oil level, and lack of oil. The defective VTC Actuators lead to a stretched/worn Timing Chain which can cause engine failure at any time and any place. After experiencing a loud rattling coming from my engine on start-up for some time, I just had several dashboard lights come on. Running a scan on the vehicle it showed a P0341 code. I took my car to my local Honda Dealer where they informed my that I had to replace the stretched Timing Chain and failed/defective VTC Actuator at a cost of over $2600. I believe that fraud was committed by Honda from the day I purchased the vehicle as Honda was aware of both significant engine problems and did not inform us a unexpecting Buyers.

• Apr 10, 2026WI
  Unknown or other
  VTC Actuator Issue with part causing timing chain to stretch and throw codes. I had timing chain replaced $2300, but it was still making a noise at start up. Apparently it is the VTC Actuator/phaser, the part is bad. I can replace the part but it will continue to have issues because the Honda VTC…

  VTC Actuator Issue with part causing timing chain to stretch and throw codes. I had timing chain replaced $2300, but it was still making a noise at start up. Apparently it is the VTC Actuator/phaser, the part is bad. I can replace the part but it will continue to have issues because the Honda VTC Actuator part is defective. I am told this will cause the timing chain to continue to have issues. When it did, all of the dummy lights went on in my car, the cruise control would not work. I am told $350 to replace and to only get genuine Honda parts. If every Honda VTC Actuator for a 2014 Honda CRV is defective, why has this not been recalled?

• Feb 18, 2026VA
  Engine and engine cooling · Engine and engine cooling › Engine › Oil/lubrication

  See attached document for complaint.

• Dec 22, 2025CACrash2 injuries
  Engine · Power train · Vehicle speed control
  I own a 2014 Honda CR-V. Since around November 2022 I have repeatedly experienced an intermittent “bounce” or shudder when accelerating, especially around 20–25 mph and sometimes at higher speeds (around 45 mph and above). The vehicle feels like it briefly loses power or slips before catching…

  I own a 2014 Honda CR-V. Since around November 2022 I have repeatedly experienced an intermittent “bounce” or shudder when accelerating, especially around 20–25 mph and sometimes at higher speeds (around 45 mph and above). The vehicle feels like it briefly loses power or slips before catching again, and the check-engine light has come on and off during this period. I took the vehicle to Stockton Honda (CA) multiple times and consistently reported this bounce/shudder on take-off. Each time, the focus was on brakes, rotors, tires, or other maintenance items. I was never told there might be an engine or timing-chain issue or that the vehicle could be unsafe to drive. The bounce/shudder never went away. I have also been involved in multiple low-speed collisions while taking off from a stop in the past few years, and I am concerned that this hesitation/loss of power may have contributed. In late 2025, Honda of Elk Grove performed a full diagnostic, retrieved a P031 code, and told me the most likely cause is a timing-chain problem. I was advised that the vehicle is not recommended to be driven until the timing chain is replaced because the engine could be severely damaged or fail while driving. The technician refused to take the car on the freeway due to safety concerns. I am submitting this complaint so NHTSA is aware that a possible timing-chain defect or failure in 2014 Honda CR-V vehicles can present as a bounce/shudder at low speeds during acceleration, with potential loss of power and increased risk of rear-end collisions, and that this condition may be missed or misdiagnosed by dealers for an extended period.

• Dec 5, 2025TX
  Structure › Body
  Honda CRV was purchased in New York in 2014 and has been registered in Texas since 2023. The car has approximately 76600 miles (substantially lower than 132,000 miles average mileage). According to Team Gillman Honda Dealership. The car has undergone severe rusting leading to coolant leak. I was…

  Honda CRV was purchased in New York in 2014 and has been registered in Texas since 2023. The car has approximately 76600 miles (substantially lower than 132,000 miles average mileage). According to Team Gillman Honda Dealership. The car has undergone severe rusting leading to coolant leak. I was asked to replace the radiator, hoses, welding of convertor and exhaust pipes. The bill exceeds 5000 USD/- (according to the dealer). Rooster car care has quoted a 6000 USD/- for similar fixes. So far, I have already spent 550 USD/- and the repairs have failed Honda did issue a recall for 564,000 Honda CRV's made between 2007-2011 driven in salt belt states. This information is publicly available.

• Sep 30, 2025TX70,000 miCrash1 injury
  Air bags
  The contact owned a 2014 Honda CR-V. The contact stated that while driving approximately 65 MPH on a two-lane road, the contact pressed the brake pedal to avoid rear-ending the vehicle in front. The contact indicated that when pressing the brake pedal, the driver's air bag erroneously deployed…

  The contact owned a 2014 Honda CR-V. The contact stated that while driving approximately 65 MPH on a two-lane road, the contact pressed the brake pedal to avoid rear-ending the vehicle in front. The contact indicated that when pressing the brake pedal, the driver's air bag erroneously deployed, causing the driver to lose control of the steering and crash into a guardrail, where the vehicle came to a stop. The vehicle in front was not crashed into and left the scene after witnessing the crash into the guardrail. The contact sustained severe facial and oral injuries along with a concussion, chest and arm bruising, which required medical treatment. A police report was filed at the scene. The vehicle was destroyed and towed away. The cause of the failure was not determined. The manufacturer was notified of the failure. The dealer was not contacted. The contact was also concerned that metal fragments may have exploded from the air bag deployment. No additional information was available. The failure mileage was 70,000.

• Jul 30, 2025TN
  Unknown or other

  This morning, I went to get into my 2014 Honda CR-V. As I shut the driver’s side door, the entire rear hatchback window suddenly shattered. There was no impact, accident, or attempted theft. The vehicle was parked and stationary at the time. I’m unsure why this happened, but it appears to have occurred spontaneously and without any external force.

• Jul 18, 2025TN
  Engine · Structure › Body · Suspension
  My 2014 CRV has 83,131 miles and I am a careful driver and like to keep my vehicle in top shape. The service done was replaced outer tie rod ends that were cracked and I could have lost control , replaced front lower control arms, replaced front struts, replaced rear sway bar bushings, reseal…

  My 2014 CRV has 83,131 miles and I am a careful driver and like to keep my vehicle in top shape. The service done was replaced outer tie rod ends that were cracked and I could have lost control , replaced front lower control arms, replaced front struts, replaced rear sway bar bushings, reseal coolant passage housing , head gaskets, my vehicle could have quit in traffic. The top of my CRV has paint faded and gone to a white powder look. There are things that a car with low miles driven carefully and taken very good car of should not be happening. There should be recalls because there are issues with timing chains and fuel system. I am scared to drive it anymore. I won't stay loyal to Honda now and I am very disappointed that they know these issues and haven't attempted to fix them.

• Jun 4, 2025WI
  Structure › Body · Suspension · Unknown or other
  I was driving with my family home and my vehicle began to move from side to side in a very violent manner. When I stopped and checked my vehicle I saw that the frame where the rear suspension arm is held was completely rusted and broken, the rear tire was about to completely detach from the vehicle…

  I was driving with my family home and my vehicle began to move from side to side in a very violent manner. When I stopped and checked my vehicle I saw that the frame where the rear suspension arm is held was completely rusted and broken, the rear tire was about to completely detach from the vehicle and luckily I was able to stop without harming the health of my son and wife, after the incident I investigated and realized that it is a fairly common problem in multiple Honda CRV models of various years and so far no mechanic shop has wanted to repair my vehicle because they say that it is a major and very expensive repair, No warning lights came on before this happened and no one has wanted to inspect the vehicle, neither the dealer nor the insurance company, as they say this is not their problem but mine.

• May 29, 2025PA
  Exterior lighting › Headlights
  The contact owns a 2014 Honda CR-V. The contact stated that while driving at an undisclosed speed, the front headlights failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The vehicle was…

  The contact owns a 2014 Honda CR-V. The contact stated that while driving at an undisclosed speed, the front headlights failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the headlights were replaced four times within one year. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

• May 2, 2025VA183,000 mi
  Structure
  The contact owns a 2014 Honda CR-V. The contact stated while driving approximately 2 MPH and pulling out of a parking lot, the contact felt a bump underneath the vehicle. While inspecting around the vehicle, the contact became aware that the trailing arm had detached from the vehicle. The failure…

  The contact owns a 2014 Honda CR-V. The contact stated while driving approximately 2 MPH and pulling out of a parking lot, the contact felt a bump underneath the vehicle. While inspecting around the vehicle, the contact became aware that the trailing arm had detached from the vehicle. The failure caused the tires to turn inward, causing damages underneath the vehicle. The contact stated that excessive rust and failure caused excessive damages underneath the vehicle, causing other parts of the body to start to detach. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 23V228000 (Structure); however, the VIN was not included. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 183,000.

• Apr 25, 2025MI58,000 mi
  Engine
  The contact owns a 2014 Honda CR-V. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the VTC actuator, resulting in…

  The contact owns a 2014 Honda CR-V. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the VTC actuator, resulting in damages to the engine. The contact was informed that a partial rebuild of the engine was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 16-012. The manufacturer was not notified of the failure. The failure mileage was 58,000.

• Apr 8, 2025FL
  Seat belts

  Drivers seat belt does not recoil, frayed where used dealer will not reair under warrenty

• Mar 3, 2025MA
  Unknown or other
  While parking at friend house behind her car partially on sidewalk, had to go fwd and reverse to park correctly. When switching to drive as car was on very slight decline (rear end higher) got sudden engine acceleration. Put in Neutral , saw RPM climb to about 3000 rpm and then several seconds…

  While parking at friend house behind her car partially on sidewalk, had to go fwd and reverse to park correctly. When switching to drive as car was on very slight decline (rear end higher) got sudden engine acceleration. Put in Neutral , saw RPM climb to about 3000 rpm and then several seconds later dropped to normal. All past unintended accelerations have been with front end on decline (lower than rear). Happens randomly maybe every few months. Have filed prior reports. Am on alert with hand on gear shift when slowing to a stop now.

• Feb 12, 2025MA140,000 mi
  Vehicle speed control
  The contact owns a 2014 Honda CR-V. The contact stated while driving at 25-50 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact's son test-drove the vehicle and experienced the same failure. The contact…

  The contact owns a 2014 Honda CR-V. The contact stated while driving at 25-50 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact's son test-drove the vehicle and experienced the same failure. The contact attempted to depress the accelerator pedal and believed that there was no gasket on the fuel pump. The vehicle was taken to a dealer however, the dealer could not recreate the failure with the accelerator. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.

• Feb 3, 2025OH
  Unknown or other
  On December 23, 2024, I purchased a 2014 Honda CRV. A few days later I noticed that the heating system was not working properly. I called the dealership and told them about the problem. They gave me an appointment with the service department to have the heating system looked at. The diagnosis was…

  On December 23, 2024, I purchased a 2014 Honda CRV. A few days later I noticed that the heating system was not working properly. I called the dealership and told them about the problem. They gave me an appointment with the service department to have the heating system looked at. The diagnosis was that it had a bad heater core. The service attendant told me that it was a common problem with the 2014 Honda CRVs and also Honda sent out service bulletin (Service bulletin #14063)about the problem. I stated it had only 49,000 miles on this vehicle. How can this be with Honda building reliable cars. They advised me that all it needed was a flushing of the heater core and that it was going to be at my expense and that there would be no absolute guarantee that it would solve the problem. If it did not work, the next step would be to replace the heater core, again at my expense ($1400.00) The flushing did not work at which the heater core was replaced. I don’t understand why this problem was not addressed by the Honda Company. If Honda doesn’t do a recall, at least stand by the Honda name and reimburse the owner for the defective part. Again, 49,000 miles.

• Jan 31, 2025CA
  Electrical system

  The tailgate door doesn’t open normally sometime I have to push the button more than 10 times then it open but most of the time it doesn’t open.I use this car as a spare or for emergency only so I just wait for Honda to recall, hopefully I don’t want to spend a lot of money to fix because the warranty has expired (41 months but only 25000 miles)but now I use this car every day

• Jan 27, 2025NJ
  Structure › Body
  My tailgate does not open in cold weather. It was been serviced by Honda several times. They said they fixed it and it still does not work so I cannot use my trunk at all in the winter. I have a disability and need to use my trunk for groceries and medical equipment. Now Honda says it is out of…

  My tailgate does not open in cold weather. It was been serviced by Honda several times. They said they fixed it and it still does not work so I cannot use my trunk at all in the winter. I have a disability and need to use my trunk for groceries and medical equipment. Now Honda says it is out of warranty and wants to charge me for something they never actually fixed (Garden State Honda). Please recall and permanently fix this, many people have the same issue.

• Nov 18, 2024MA
  Unknown or other
  Sudden Unintended Acceleration Vehicle has approx 60,700 miles and never a mechanical issue, been extremely reliable. Today [XXX] went shopping in Burlington ,MA (from Watertown, MA) no issues from 7:15AM departure to about 9:05 AM at friend house (XXX).. While parking on part of sidewalk, went…

  Sudden Unintended Acceleration Vehicle has approx 60,700 miles and never a mechanical issue, been extremely reliable. Today [XXX] went shopping in Burlington ,MA (from Watertown, MA) no issues from 7:15AM departure to about 9:05 AM at friend house (XXX).. While parking on part of sidewalk, went into reverse. Then switched to "drive" to position vehicle and suddenly had obvious event of sudden unintended acceleration. Put in neutral and hit brake, as I am always on alert for issue based on past events. . Happened one more time a minute later and foot was not on accelerator but on brake as I switched between reverse and Drive. Made a point with wife in passenger seat to assure not on accelerator. Last time issue occurred was on [XXX] and recorded event even to Honda. On 6/13/24 someone called "Walter" called from Honda regarding my recording issues with Honda (5 incidences). As we were going on vacation I told him that he should call me back after 7/17/24 and he said OK, no problem. I never got a call back. Left vehicle with son-in-law who is master mechanic and he checked it while I was away. Cleaned Throttle body and other parts. Seemed to correct it and no problem at all until [XXX]. Am always prepared for a rare repeat event when coming to a stop or at a stop, hand on transmission shift and foot on brake. Problem is that it occurs rarely and no way a dealer or maybe even a Honda rep will pin down the cause as it's not repeatable. Will have son-in-law recheck it before wasting time with dealer or Honda again , neither of who will never find a cause or repeat it while they hold my vehicle. . Note: There are two prior reports from me to NHTSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Oct 16, 2024CT38,000 mi
  Engine

  The contact owns a 2014 Honda CR-V. The contact stated while starting the vehicle there was an abnormal sound that was coming from the front of the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

• Electrical overstress

  EA19001Opened Apr 19, 2019Closed Sep 19, 2024Recall 20V024
  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…

  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10211565American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10211564American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10192948Background American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10160545ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
• 10145413Servicenews Article - If the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires is the Continental CrossContact? LX, size 225/65R17 (P/N 42751-CTL-010, DOT ID CN5L). Made in France, it has a 1-ply sidewall construction. These tires have been discontinued, but there's a limited supply still available until they run out.
• 10142440Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
• 10134376Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.
• 10133049Servicenews article - If you get a vehicle coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires (DOT ID CN5L) are the Continental CrossContact? LX, size 225/65R17. Made in France, they have a 1-ply sidewall construction.
• 10129507Service bulletin - The low tire pressure/TPMS indicator is on with no DTC, or with VSA DTC 151-11 (low tire pressure threshold refinement), and the tire pressures were properly set to the driver?s doorjamb label. A software update is needed for different driving conditions.
• 10129478Dealer message - American Honda (AHM)is investigating certain 2014 CR-Vs with a complaint of a front damper noise. The noise can be described as clunking, knocking, or rattling when going over bumps or when turning. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10129477Dealer message - American Honda (AHM)is investigating certain 2014 CR-Vs with a complaint of a front damper noise. The noise can be described as clunking, knocking, or rattling when going over bumps or when turning. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10129476Dealer message - American Honda (AHM)is investigating certain 2014 CR-Vs with a complaint of a front damper noise. The noise can be described as clunking, knocking, or rattling when going over bumps or when turning. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10129455Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10129447Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10129413Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.
• 10129316Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10128895Tech line summary article - If you get any vehicles coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. The original tires (CN5L) were made in France and have a 1-ply sidewall construction. Those tires have been discontinued and are now made in Portugal. The Portugal-made tires (AF5L) have a 2-ply sidewall construction.
• 10128883Service bulletin - The incorrect primer was used on the glass before it was glued to the holders that attach the glass to the regulator. The glass can separate from the regulator and may come off the track, causing the glass to stop working and preventing it from being rolled up or down.
• 10128882Service bulletin - The incorrect primer was used on the glass before it was glued to the holders that attach the glass to the regulator. The glass can separate from the regulator and may come off the track, causing the glass to stop working and preventing it from being rolled up or down.
• 10128877Dealer message - During the production of the driver?s and front passenger?s door glass, a small number of parts were produced with incorrect primer applied. The incorrect primer may allow the glass to separate from the regulator and come off the track, causing the glass to stop working and preventing it from being rolled up and down.
• 10128561Service bulletin - The customer states the vehicle did not start due to a low state battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.
• 10127171Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10124997Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10124968Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part #33505-SLJ-013for right rear reflector assembly or 33555-SLJ-013for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10124254Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part #33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10123481Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10120775Service bulletin - The heat from the driver?s side-vent is lower than the heat from the front passenger?s-side vent. The vehicle?s heater core may be partially clogged, decreasing the heater performance on the driver?s side.
• 10120772Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part # 33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10120771Dealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118834Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part # 33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118833Dealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118176Engineering request for investigation - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118168Service bulletin - The Low Tire Pressure/TPMS indicator is on with VSA DTC 151-11 (low tire pressure threshold refinement) and the tire pressures were properly set to the driver?s doorjamb label. A second software update is needed for different driving conditions.
• 10118041Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part #33505-SLJ-013for right rear reflector assembly or 33555-SLJ-013for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118040Dealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118028Dealer message - The heat from the driver?s side-vent is lower than the heat from the front passenger?s-side vent. The vehicle?s heater core may be partially clogged, decreasing the heater performance on the driver?s side.
• 10118026Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part # 33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118025Dealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
• 10118005Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification.
• 10115822Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part #33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.

Every Honda CR-V model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.