2019 Honda CR-V
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › CR-V › 2019
These records cover every 2019 Honda CR-V. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2019 Honda CR-V. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Risk and remedy
Risk
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Risk and remedy
Risk
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk and remedy
Risk
If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.
Remedy
Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The joint weld between the fuel tank and the vapor return line may have been insufficiently welded, causing the weld to fail.
Risk and remedy
Risk
The failed weld may allow fuel to leak, increasing the risk of a fire in the presence of an ignition source.
Remedy
Honda will notify owners, and dealers will replace the fuel tank, free of charge. The recall began September 16, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A5I.
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The metal core of the steering wheel may have burrs which can damage the harnesses routed within, potentially disabling the driver's air bag or causing it to deploy without warning.
Risk and remedy
Risk
In the event of a crash, a disabled air bag would increase the risk of injury. An uncommanded deployment of the driver's air bag also increases the risk of injury and a crash.
Remedy
Honda will notify owners, and dealers will install a protective cover on the steering wheel core and replace clockspring and the harnesses within, free of charge. The recall began July 8, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R4S.
Owner complaints
1,107 complaints31 involved a crash2 involved a fire35 injuries1 deaths
What owners report most
Latest complaints
- Steering
The steering wheel is glitchy. Caused by electronic steering module. Honda has recall for this in newer models. It’s a problem with 2019 as well. Very dangerous and likely to cause a wreck. It is happening every time we drive. Steering sticks.
- Steering
Steering wheel is glitchy and sticky when changing lanes or turning. Feels stuck at times. Dangerous to operate. Suspect same issue in existing recalls for other years of Honda CR-V. The 2029 needs to be added to this safety recall (gearbox etc?). You have other reports in file from 2029 owners. It’s time to take this seriously and make official recall.
- Forward collision avoidance › Automatic emergency braking
I was driving about 20-25 mph. There was absolutely nothing in front of me and my car came to a dead stop, the brake warning light came up on the screen and I hit my head off the steering wheel. Then the warning went away and I drove the last 2 minutes home.
- Steering
The contact owns a 2019 Honda CR-V. The contact stated that while driving 70 MPH, the steering wheel became stuck while driving in a straight line. The contact associated the failure with NHTSA Campaign Number: 24V744000 (Steering); however, the VIN was not included in the recall. The dealer was contacted by phone. The failure mileage was approximately 25,000.
- Fuel/propulsion system
Inaccurate fuel tank readings
- Fuel system, gasoline
Since Oct1st night, my car smells of Gasoline inside and out side the car. It just started late evening. And takes time to start?
- Electrical system
My wife is handicapped and I was parked in a handicapped spot at Walmart's when we pulled out on the road I reached up and removed the handicapped placard and it pulled the wiring loose and the computer went crazy nothing worked the brakes wouldn't stop the car I couldn't change gears I finally got…
My wife is handicapped and I was parked in a handicapped spot at Walmart's when we pulled out on the road I reached up and removed the handicapped placard and it pulled the wiring loose and the computer went crazy nothing worked the brakes wouldn't stop the car I couldn't change gears I finally got it to the Honda dealer and was told that the interior harness was pulled loose and that had happened to other customers they replaced the harness and installed a plastic shield over the wiring which should have been do when manufactured or recalled .It was a very scary situation when you are in 55 mph traffic i
- Electrical system · Fuel/propulsion system · Unknown or other
To Whom It May Concern, While driving and when at red light or just putting it in park my 2019 Honda CR-V AWD EX, multiple warning lights suddenly illuminated on the dashboard, including the Check Engine Light, VSA (Vehicle Stability Assist), TPMS, and Collision Mitigation System. This has occurred…
To Whom It May Concern, While driving and when at red light or just putting it in park my 2019 Honda CR-V AWD EX, multiple warning lights suddenly illuminated on the dashboard, including the Check Engine Light, VSA (Vehicle Stability Assist), TPMS, and Collision Mitigation System. This has occurred multiple times and appears to be a well-documented issue among other Honda CR-V owners. To shop and they said it was the speed sensor got repaired and light so came back on. Took to the dealer and they diagnosed a faulty fuel injector system (Code P0172 – System Too Rich) and recommended a full injector replacement. This issue matches known cases addressed under Honda TSB 19-072, but is not currently covered under a full recall. The sudden illumination of all warning lights, combined with reduced power, is a serious safety concern as it may cause loss of control or delayed response in critical traffic situations. We have been quoted between $1,200 and $2,500 to repair this issue, which is a significant expense for a defect Honda is already aware of. I believe this is a manufacturing defect that should be fully covered by Honda, along with any related systems affected by this issue. I respectfully request that NHTSA investigate this widespread defect affecting 2017–2019 CR-V models and issue a recall. Thank you for your attention to this matter. Best regards,
- Electrical system · Service brakes · Structure › Body
I own a 2019 Honda CR-V and have repeatedly experienced brake-system warning lights, starting problems, a hard brake pedal and unexpected braking/deceleration. I repeatedly reported these concerns to East Coast Honda, asked them to inspect the brakes, and showed photos/videos of warning lights, but…
I own a 2019 Honda CR-V and have repeatedly experienced brake-system warning lights, starting problems, a hard brake pedal and unexpected braking/deceleration. I repeatedly reported these concerns to East Coast Honda, asked them to inspect the brakes, and showed photos/videos of warning lights, but many of my complaints were not documented on my repair orders. While driving, my vehicle unexpectedly braked/decelerated when there was no vehicle immediately in front of me, causing me to hit a curb. This was in July. On 9/16/26 at 52,113 miles, East Coast Honda finally documented that the electric parking brake warning was going on/off while driving along with the brake-system and battery lights. They found DTC U3003-16, Brake Booster Control Unit Power Circuit Low Voltage, and replaced the electric brake booster. During the same repair, the dealer performed a Honda CMBS software update. Their repair order states that American Honda identified an ADAS/CMBS software condition in which “unexpected vehicle deceleration may occur.” After the brake-booster repair, the vehicle was returned to me. It then would not start and the brake pedal became extremely hard, leaving my young son and me stranded. The dealer documented that the battery FAILED testing and replaced it under warranty again. This is my second battery in less than 2 years. I am concerned that the underlying brake/electrical safety defect has not been resolved. The vehicle is available for inspection. I have repair orders, photos, videos and voicemail evidence documenting these problems.
- Steering
I an experiencing "sticky steering" notably at freeway speeds on warmer days. The steering wheel will catch when I attempt lane corrections and suddenly release with a small clunk causing the vehicle to lurch in the direction of the steer. I see that 2022-2024 Honda CRVs are covered under a recall…
I an experiencing "sticky steering" notably at freeway speeds on warmer days. The steering wheel will catch when I attempt lane corrections and suddenly release with a small clunk causing the vehicle to lurch in the direction of the steer. I see that 2022-2024 Honda CRVs are covered under a recall for "sticky steering" but not the 2018-2021 model years even though there is the same problem as evidenced by numerous complaints on the Honda forum. Can Honda be persuaded to include these earlier model CRVs experiencing the same problem? Luckily I have an Honda Motor Company extended warranty which I hope will cover the cost of repairs as this is an unsafe situation, especially for my petite wife.
- Electrical system · Engine · Fuel/propulsion system
This supplements Complaint #11763145, filed 9/9/2026, regarding the same vehicle: 2019 Honda CR-V. On September 10, 2026 at approximately 7:33 PM, near CHOP Primary Care (High Point location), PA, the check engine light began flashing and the vehicle lost the ability to accelerate -- it could only…
This supplements Complaint #11763145, filed 9/9/2026, regarding the same vehicle: 2019 Honda CR-V. On September 10, 2026 at approximately 7:33 PM, near CHOP Primary Care (High Point location), PA, the check engine light began flashing and the vehicle lost the ability to accelerate -- it could only slow down. I pulled over and restarted the engine, after which it drove normally. This is a repeat of the loss-of-acceleration incident described in the original complaint from September 8, 2026, which also involved a flashing check engine light and complete loss of acceleration while driving.
- Electrical system · Engine · Fuel/propulsion system
I am submitting this complaint regarding a recurring issue with my 2019 Honda CR-V 1.5T AWD EX in which numerous warning/error lights appear simultaneously on the dashboard. I previously brought the vehicle to Brookdale Honda, an authorized Honda dealership in Minnesota, specifically because…
I am submitting this complaint regarding a recurring issue with my 2019 Honda CR-V 1.5T AWD EX in which numerous warning/error lights appear simultaneously on the dashboard. I previously brought the vehicle to Brookdale Honda, an authorized Honda dealership in Minnesota, specifically because multiple dashboard warning lights had appeared. The dealership scanned the vehicle and documented diagnostic trouble code P0172 ("Fuel System Too Rich"). An air/fuel test was performed, and the dealership diagnosed failing fuel injectors. Based on Honda's diagnosis and recommendation, I authorized replacement of the fuel injectors and spark plugs. The fuel injector repair alone was approximately $1,790. During the same service visit, Honda also performed the applicable fuel-pump safety recall repair. I relied on the authorized Honda dealership's diagnosis and understood that the problem responsible for the warning lights had been corrected. Unfortunately, the same concerning condition has now returned, with numerous warning lights again appearing on the dashboard. My vehicle has fewer than 100,000 miles and has consistently been serviced through authorized Honda dealerships. I am concerned that this recurring condition may indicate an underlying defect rather than normal maintenance. Having numerous vehicle-system warnings appear simultaneously is also concerning from a safety perspective because a driver may not be able to determine which warnings represent an immediate safety problem. I am asking NHTSA to document this complaint and evaluate whether other 2019 Honda CR-V 1.5T owners have reported similar occurrences involving multiple dashboard warnings, P0172/fuel-system conditions, or fuel injector failures. I can provide the original Honda diagnosis and repair invoices, proof of repair, and photographs showing the recurring dashboard warnings.
- Engine · Fuel/propulsion system
On March 13, 2026 the Honda CRV was being driven at approximately 65 mph when the check engine lights came on due to the low and high pressure fuel pumps failing simultaneously causing the CRV to slow suddenly to approximately 25 mph. The incident almost caused vehicles behind the CRV to collide…
On March 13, 2026 the Honda CRV was being driven at approximately 65 mph when the check engine lights came on due to the low and high pressure fuel pumps failing simultaneously causing the CRV to slow suddenly to approximately 25 mph. The incident almost caused vehicles behind the CRV to collide with the rear of the CRV. The CRV was towed to a Honda dealership where it was diagnosed as the fuel pump issues. The fuel pumps were replaced and I paid the repair bill ($1,702.33). On March 21, 2026 the check engine lights came on again when the fuel injectors failed. The CRV was driven to the same Honda dealership where it was diagnosed as the fuel injector issue. The fuel injectors were replaced and Honda did not charge me for the repairs.
- Unknown or other
Mutiple times on highway driving of 2+ hours, the active grille shutter system appears to fail, causing the vehicle to lose the ability to accelerate at speeds needed for safe highway driving. This typically occurs after 2 hours of highway driving and remains in place for the duration of the drive.…
Mutiple times on highway driving of 2+ hours, the active grille shutter system appears to fail, causing the vehicle to lose the ability to accelerate at speeds needed for safe highway driving. This typically occurs after 2 hours of highway driving and remains in place for the duration of the drive. This does not occur during normal driving or even highway drives of less than 90 minutes. My mechanic has inspected and suspects this might be a computer programming issue because the grills appear to work correctly under normal condition. This has occured for a couple of years and creates acceleration difficulty on the highway (for passing or merging).
- Forward collision avoidance › Automatic emergency braking · Service brakes
This emergency brake happened multiple times during crossing train tracks. I’m not sure if the sensor was capturing anything there but the car stopped immediately. Two incidents occurred in the same street and was after the traffic light turned green. Two times I had vehicles behind me but…
This emergency brake happened multiple times during crossing train tracks. I’m not sure if the sensor was capturing anything there but the car stopped immediately. Two incidents occurred in the same street and was after the traffic light turned green. Two times I had vehicles behind me but thankfully nothing happened. I monitored the incident then it happened again crossing another train tracks. One time just happened while driving, I didn’t have no cars around me but the car just started breaking on me.
- Fuel/propulsion system
three of the fuel injectors started misfiring
- Electrical system · Engine · Fuel/propulsion system
2019 Honda CR-V, VIN [XXX], approximately 82,000 miles. Since new, the vehicle has intermittently displayed a "Christmas tree" warning — most or all dashboard warning lights illuminate simultaneously — with no consistent trigger (not tied to weather, cold starts, road type, or time of day). Over…
2019 Honda CR-V, VIN [XXX], approximately 82,000 miles. Since new, the vehicle has intermittently displayed a "Christmas tree" warning — most or all dashboard warning lights illuminate simultaneously — with no consistent trigger (not tied to weather, cold starts, road type, or time of day). Over approximately the last two months this has escalated from occasional to daily, sometimes twice daily. On XXX at approximately 9:00 AM, while driving on [XXX] near [XXX] heading toward [XXX], the check engine light began flashing and the vehicle lost the ability to accelerate — it could only slow down. I activated my hazard/turn signals and slowly pulled over. I shut the engine off; restarting it resolved the issue and the vehicle drove normally afterward. Both an independent mechanic and a Honda dealer have inspected the vehicle multiple times and pulled diagnostic codes, and neither has identified a definitive cause; the independent mechanic has stated repeatedly that this requires Honda's direct involvement. I first contacted Honda corporate about this recurring issue in 2022. NHTSA's VIN lookup shows no unrepaired recalls on this VIN as of XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The steering on my 2019 Honda CRV is sticking at highway speeds. When making micro corrections to stay in my lane I experienced resistance or sticking of the steering wheel causing me to use a slight force to overpower the wheel, which then causes jerking of the wheel and vehicle. This could cause…
The steering on my 2019 Honda CRV is sticking at highway speeds. When making micro corrections to stay in my lane I experienced resistance or sticking of the steering wheel causing me to use a slight force to overpower the wheel, which then causes jerking of the wheel and vehicle. This could cause an increase in the likelihood of a crash and causing injury. This started happening in XXX and XXX while traveling from [XXX] to [XXX] and back, for a total of 3000 miles. There were no warning lights. The car only has 52,600 miles on it. My car is at the Honda dealership in [XXX] today, XXX. They are trying to replicate the issue. There is a recall on the 2023-2025 Honda CRV for this issue, but not for the 2019, although this same problem has been and is being reported across other years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
While driving on a winding, two-lane rural mountain highway, I came up behind a slower vehicle. When a designated passing lane opened up, I pulled out to overtake them. The driver ahead safely slowed way down to let me pass, so I applied normal, moderate acceleration to complete the…
While driving on a winding, two-lane rural mountain highway, I came up behind a slower vehicle. When a designated passing lane opened up, I pulled out to overtake them. The driver ahead safely slowed way down to let me pass, so I applied normal, moderate acceleration to complete the maneuver.Mid-way through the pass, the vehicle suddenly suffered a catastrophic loss of motive power and entered "Limp Mode." Simultaneously, the entire dashboard lit up frantically with warning alerts indicating that virtually every Advanced Driver Assistance System (ADAS) had failed.The vehicle lost nearly all forward momentum and would barely move. Because of the immediate power loss, I spent a grueling half-mile struggling to find a safe place to pull off the roadway. I was forced to come to a stop on a highly dangerous, blind mountain corner. On a highway where traffic routinely travels at 55 mph or faster, being stranded at a dead stop around a blind curve placed me in imminent danger of a severe, high-speed rear-end collision. Safety Concern & Product Defect:While the vehicle's programming forces "Limp Mode" to protect the mechanical components of the engine, the real-world execution of this feature creates an extreme, life-threatening hazard. Cutting power entirely during routine highway maneuvers—such as passing or merging onto a 65+ mph freeway—renders the driver helpless. Rather than preventing damage, this defect actively creates a high-probability scenario for a fatal high-speed accident. Honda's safety systems should not prioritize engine preservation over human life. After thoroughly researching this specific failure pattern, the evidence strongly indicates that the root cause is premature fuel injector failure—an issue that is heavily documented as a common defect in this specific engine layout.This component should not be failing at this stage in the vehicle's lifespan. My husband is a certified mechanic and meticulously maintains all of our personal vehicles!
- Engine · Fuel/propulsion system · Service brakes
While driving with my 3yr old in the car multiple dashboard warning lights suddenly illuminated simultaneously (including the Check Engine light, Emissions system warning, and various safety sensor alerts). The vehicle experienced a sudden loss of engine power, rough idling, and hesitation upon…
While driving with my 3yr old in the car multiple dashboard warning lights suddenly illuminated simultaneously (including the Check Engine light, Emissions system warning, and various safety sensor alerts). The vehicle experienced a sudden loss of engine power, rough idling, and hesitation upon acceleration, which created an immediate traffic hazard. I took the vehicle to an authorized Honda dealership service center. The diagnostic scan revealed a failure of the fuel injectors (with diagnostic trouble codes indicating a system too rich and cylinder misfires). The dealership service advisor informed me that this premature fuel injector failure is a highly common and widespread systemic defect with Honda’s 1.5L Turbo direct-injection engines, stating that their shop actively stocks these parts because they perform at least one of these replacements every week. This premature component failure at mileage (105,136 miles) is a severe safety risk that causes unexpected engine stalling or power loss while driving.
- Steering
The steering wheel sticks. Used to be very smooth but the last few months it stick in one place and often makes a clicking sound when stopped.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Car automatically hit the brakes for no apparent reason while going at 45 mph. There was no vehicle or any kind of obstacle ahead of behind. Also resulted in tightening of driver seat belt. No injuries. Vehicle was being operated by an authorized and licensed driver.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
While driving my 2019 Honda CR-V across railroad tracks, the vehicle displayed a BRAKE warning and automatically applied the brakes even though there was no vehicle, person, train, or other obstruction in front of me. The braking occurred while I was crossing the railroad tracks and caused the…
While driving my 2019 Honda CR-V across railroad tracks, the vehicle displayed a BRAKE warning and automatically applied the brakes even though there was no vehicle, person, train, or other obstruction in front of me. The braking occurred while I was crossing the railroad tracks and caused the vehicle to slow unexpectedly. I did not intentionally apply the brakes. I am concerned that the Collision Mitigation Braking System/automatic emergency braking activated falsely and could create a safety hazard, especially at a railroad crossing.
- Electrical system · Engine
My car dilutes oil or burns it up and I constantly have to put oil in. Its been like that since year 4 of my owning my brand new car. The oil can be completely gone and it doesnt tell me. My warning lights have never worked to tell me its empty or low. There was a noise coming from my glove box and…
My car dilutes oil or burns it up and I constantly have to put oil in. Its been like that since year 4 of my owning my brand new car. The oil can be completely gone and it doesnt tell me. My warning lights have never worked to tell me its empty or low. There was a noise coming from my glove box and my ac stopped working. There a recall for it but they told me im not a part of it except the part they told me is broken is the same part for the recall and my car is the same year, just my Vin doesnt count. They want me to pay over 1000 to fix but I refuse to. Passenger window has been messed up and freezes goes up a little then stops over amd over til.its up since I bought the car
- Air bags
The contact owns a 2019 Honda CR-V. The contact stated that vehicle was displaying the warning message "Airbag System SRS Problem". The contact associated the failure with NHTSA Campaign Number: 26V332000 (Air Bags); however, VIN number was not included. The dealer was contacted; however vehicle…
The contact owns a 2019 Honda CR-V. The contact stated that vehicle was displaying the warning message "Airbag System SRS Problem". The contact associated the failure with NHTSA Campaign Number: 26V332000 (Air Bags); however, VIN number was not included. The dealer was contacted; however vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. …
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Rear Differential Seizure
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged…
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
- Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. …
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,081 consumer complaints of inadvertent activation of CMBS in the subject vehicles. A total of 24 complaints alleged a crash and 42 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 84 injury incidents and 40 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22003 has been upgraded to an Engineering Analysis (EA24002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further the scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009168Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11008039Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007891Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006815Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006807Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006533Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006249Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
- 11005519Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11005271Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 11004264Dealer Message - Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
- 11002712Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 11001420Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
- 11000142Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondas Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customers driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to Complete when the customer presents their vehicle to a Smog Check station for inspection.
- 11000134Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.
- 10253303Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10252470Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10251897Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10250327Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10249629Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10245277Service News - Some customers have complained of fluid leaking from the rear differential after it has been serviced due to over-torqueing of the drain plugs during servicing.
- 10244663Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. This can cause DTC P2583-76 (Temporary stop of Integrated Driver Support System [Misalignment Millimeter Wave Radar]) to be stored.
- 10244299Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice buildup on the radar. Advise the customer of the following procedure to clean the front grille where the radar is located.
- 10243739Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10243737Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Accords, Civic Sis, and CR-Vs with a customer complaint of the Malfunction Indicator Light (MIL) on with DTCs P030X (Cylinder Misfire Detected) and/or P0172 (System Too Rich [Bank 1]) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10242218Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Accords, Civic Sis, and CR-Vs with a customer complaint of the Malfunction Indicator Light (MIL) on with DTCs P030X (Cylinder Misfire Detected) and/or P0172 (System Too Rich [Bank 1]) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10241463Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Accords, Civic Sis, and CR-Vs with a customer complaint of the Malfunction Indicator Light (MIL) on with DTCs P030X (Cylinder Misfire Detected) and/or P0172 (System Too Rich [Bank 1]) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10237958Owner Notification Letter - Due to a new North America regulation that introduced a new refrigerant and oil requirement, the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10237949Service Bulletin - Due to a new North America regulation that introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal, which may increase seal gaps around the compressor shaft allowing refrigerant to leak out. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation.
- 10237039Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10237023Dealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications. As a result, abnormal wearing of the rubber seal may occur causing gaps in the compressor shaft to develop allowing refrigerant to leak out.
- 10235549Dealer Message - We have identified a potential concern with GUIDE, AC COMP SEAL 07AAG-5AAA100, which was a part of 6CVC SEAL REPLACEMENT KIT, 07AAC-5AAA1Z0 that was recently sent to all Honda dealers. These tools have the tool number and manufacture date laser marked on a critical surface that may contact the new A/C compressor seal during installation. The added roughness of the laser markings may cause damage to the seal and potentially result in an oil and/or refrigerant leak.
- 10234576Service Bulletin - Customers have complained of the air conditioning system not blowing cold air due to the oil/refrigerant leak from the A/C compressor main shaft seal.
- 10232101Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accords with a customer complaint of the front passengers window inop & 2019-2022 CR-Vs with a customer complaint of the rear passengers window inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10231056Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accords with a customer complaint of the front passengers window inop & 2019-2022 CR-Vs with a customer complaint of the rear passengers window inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10231055Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accords with a customer complaint of the front passengers window inop & 2019-2022 CR-Vs with a customer complaint of the rear passengers window inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10229679Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10228197Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of an inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10227226Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10226198Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10226106Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Every Honda CR-V model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.