2020 Honda CR-V
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Honda › CR-V › 2020
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2020 Honda CR-V. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
7 recalls name the 2020 Honda CR-V. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger…
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
1 Week Ago the lights from the dashboard turned on. Next the light of the emission system came on, in which i went to Honda Autonation Hollywood FL and they did an evaluation in the computer. They tested the car and found P0172 Fuel System Too Rich and P219F No.4 Cylinder Air Fuel Ratio Variation. Caused because the faulty of the injectors. I called Honda the number case is #16695268 and they told me the guarantee expired for the injectors that had a defect. I would like to see if you can help me resolve becase it is a defect of the manufacturing.
Brakes locked up while the vehicle was being driven. The owner's brakes locked up while driving in early February 2026, and the owner's husband's brakes locked up while driving on April 22, 2026. Two separate incidents, same vehicle, identical failure pattern. Reports were previously filed with Honda and NHTSA with no response. The owner also posted about it on X.
My 2020 Honda CR-V (approx. 51,000 miles) developed steering resistance and an intermittent creaking noise when turning in either direction, with noticeable resistance when turning the steering wheel to the left. No warning light came on. It happens at speeds under 45 mph, during lane changes, curves, and after driving for awhile. On October 12, 2026, Tampa Honda (Tampa, FL) road-tested the vehicle and confirmed the concern. The technician traced the noise to the electronic power steering gear assembly. With the outer tie rod ends disconnected to isolate the gear, resistance in the steering was still present. The dealer recommended replacing the electronic power steering gear assembly, estimated at $5,296.28. American Honda declined goodwill assistance. Safety risk: resistance in the steering requires extra effort and can cause the driver to over-correct, especially at highway speed, increasing the risk of leaving the lane or a collision. The symptoms match those in Honda recall 24V-744 and NHTSA investigation EA23-003 (momentary increased steering effort from a defective EPS gearbox worm wheel), which covered 2022-2025 Civics and 2023-2025 CR-Vs but not the 2020 CR-V. Honda has also replaced EPS gearboxes on the same CR-V generation for manufacturing defects (recall 18V-663, 2017-2018 CR-V; Product Update 22-011, 2022 CR-V). Many other 2020 CR-V owners have reported similar gearbox failures to NHTSA at low mileage. I ask NHTSA to determine whether 2017-2022 CR-V EPS gearboxes share the worm wheel, spring, lubrication process or supplier involved in 24V-744, and whether the recall scope should be extended to the 2020 CR-V.
At under 36,000 miles, the vehicle experienced a sudden and total failure of the factory electronic brake booster assembly. The vehicle's dashboard illuminated multiple critical braking system warning lights. The vehicle was taken directly to an authorized Honda dealership for diagnostic testing. The dealership pulled Diagnostic Trouble Code DTC C1250-98 (ECU Internal Malfunction - Over Temperature), confirming a hard internal electronic processor failure within the brake booster unit itself. The dealership had to completely remove and replace the faulty electronic brake booster assembly, costing $3,206.00 out of pocket for parts and labor. An internal computer processor overheating on a critical, non-maintenance braking component at this incredibly low mileage represents a severe safety hazard and indicates a manufacturing or supplier defect. Honda has previously issued safety recalls for integrated electronic brake booster faults on other models from this production window (such as NHTSA Campaign 23V431000), but has not yet extended coverage to the 2020 CR-V. I am filing this report to document the premature component failure and urge an expansion of the safety recall to encompass this model year.
In XXX I began experiencing a sticking/notching sensation in the steering wheel. Because this involves the steering system and therefore raises an obvious safety concern, we contacted Honda Customer Service and opened Case #XXX. Honda Customer Service instructed us to take the vehicle to an authorized Honda dealer for evaluation. We took the vehicle to Fred Anderson Honda in Greenville, South Carolina where the steering problem was inspected, verified and documented. They determined it was a sticking gear box. During our research, we became aware of NHTSA Safety Recall 24V-744, which involves a steering gearbox problem on certain Honda and Acura vehicles, including certain 2023–2025 CR-V and CR-V Hybrid vehicles. Additionally, there are reported cases with other 2020 Honda CR-V along with previous years. The sticking/notching has gotten worse since being noticed. Which has caused oversteering that could resulting in an accident. Honda wants to charge $5,817 to install a new steering rack. We requested a Full Goodwill Assistance to fix the issues. They offered to pay $1,620 of the amount leaving us with the balance. We believe the problem is a manufacturing defect and should be recalled. There were no warning lights or messages. Only symptom was the sticking/notching sensation. Your help on this would be greatly appreciated. Thank you.
No warning lamps. Steering is "sticky". Driving at higher speeds such as on the interstate. Steering to the left then when straightening the steering wheel, it is sticky. Dangerous especially at higher speeds. May cause the driver to over correct steering. Putting them and others around them in danger of colliding. Other Honda Crv models have recalls for this issue. My vehicle is no safer with the issue and deserves to be addressed as well.
At 29,100 miles on the odometer I started noticing a little difference in the steering, especially at low speeds. There were no dashboard warning messages. I took it to a local Honda Service Center (Vatland Honda) and they diagnosed the problem as "Electric steering rack internal failure" and an estimated repair cost approaching $6,000 after taxes and fees. They said there's no way to predict if or when the power steering would completely fail, but it could be a sudden event. I left with the impression that even total steering failure was a possibility. Because of the high cost estimate, I took it to a second Service Center (Coggin Honda) for an estimate. They checked the car and came to the same conclusion as the first Service Center. However, their cost of repair was lower ($5,375 including tax), and I had them repair the car yesterday (9/17/26). I had also contacted Honda America and asked if they would agree to cover this repair under warranty even though I'm beyond the warranty time period. I felt there must have been a manufacturing defect to have a failure of this type at such low mileage. They reviewed my request and agreed to pay 80% of the repair cost. I'm grateful that Honda America has covered most of the cost, but I'm filing this report because I've read on some online forums that other 2020 Honda CRV owners have had a similar problem. If this is more than just an isolated event, I feel a recall may be warranted for this car part.
Honda Dealership (Grainger Honda in [XXX]) replaced a steering neck on my 2020 Honda CRV at approximately 87,000 miles in XXX The vehicle was brought into the dealership in XXX with symptoms of loose steering, creaks/groans during turns/curves and the steering wheel was catching during turns/corners. The recommendation by Honda was to replace the struts, which was completed at another location. The symptoms became evident again in the summer of 2026 and in XXX was advised by Honda to replace the steering neck. The dealership had to order the part and advised that this was a safety issue, and the car should not be driven until repair completed. The replacement of the steering neck resolved the steering issues with the vehicle. . My family had been driving an unsafe vehicle since 2025? No warnings from vehicle system. The 2020 Honda CRV was not part of a recall; however 2023-2025 Honda CRVs had a recall for the same issue with steering neck and symptoms aligned with symptoms experienced with a 2020 model. I have filed a complaint with American Honda as the repairs cost over $5,000 and failure of this critical component is outside expectations for a vehicle of this age and mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Honda CR-V. While the contact's wife was driving 55 MPH, the vehicle operated sluggishly with an engine misfire. The contact's daughter used a scan tool and retrieved information of a misfire in cylinder #2. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #2 had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Another check with the scan tool indicated a misfire in cylinder #3. The vehicle was taken back to the independent mechanic, where it was diagnosed that cylinder #3 had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact contacted another independent mechanic, where the vehicle was diagnosed and DTC: P0299 (Blown head gasket) was retrieved. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the warranty mileage was exceeded. The manufacturer was made aware of the failure by phone, and a case was filed. The contact was advised to contact the dealer where the vehicle was purchased. The failure mileage was approximately 155,000. The VIN was unavailable.
starter had short life 76k on a 2020 average is 100k or 10 year I never had a car starter die this early
The contact owns a 2020 Honda CR-V. The contact stated that while the vehicle was parked, the driver's seat belt failed to latch as intended. The contact attempted to latch the driver's seat belt several times before the seat belt latched as needed. The dealer was contacted by phone and made aware of the failure. The contact was informed that the repair was not covered under recall.
when turning the steering wheel would momenterily stick. germain honda of college hills said steering motor bad. replaced motor ,but still was sticky,said needed steering rack also. that fixed it for a total of 7500 hundred dollars. complained but have not receive any compansation.
This appears to be the exact same problem as the Recall Campaign 24V744000 that applies to other model years of the same Honda CR-V. The steering rack for my car had to be replaced due to a defective gear box causing the steering wheel to be sticky.
The check-engine light comes on immediately before the vehicle loses the ability to accelerate. While driving, including at highway speeds, pressing the accelerator does not produce normal propulsion and the vehicle loses motive power. If I pull over, turn the vehicle completely off and restart it, the check-engine light clears and normal acceleration returns. The problem is intermittent and has occurred more than once. The dealership has previously been unable to identify the cause because the vehicle operates normally after restarting.
I request a $2,935.58 reimbursement from Honda for a catastrophic manufacturing defect on my 2020 CR-V (78,248 miles). This includes a $2,105.58 dealer repair bill and an $830.00 emergency highway tow bill. Honda Corporate denied goodwill solely on mileage, ignoring proof of an internal component defect.THE FAILURE & SAFETY RISK: While driving on a highway, the vehicle suddenly lost propulsion and entered a dangerous "limp mode" in active traffic. This immediate safety hazard forced an emergency $830 flatbed tow directly to an authorized Honda dealership.CERTIFIED DEALER DIAGNOSIS: Factory technicians diagnosed the failure at 78,248 miles. The itemized invoice documents Diagnostic Trouble Code (DTC) P0087 (Fuel Rail Pressure Too Low). Physical testing confirmed the high-pressure fuel pump suffered a total internal mechanical collapse, outputting a baseline of only 300 PSI instead of the required 2,000+ PSI. The dealer verified the failure was entirely internal.EXTREME PRICE MARKUPS: To remain mobile, I paid $2,100.00 out of pocket. The dealership charged $996.91 for the part (MSRP is ~$530) and $971.52 for labor for a highly accessible part that requires only 1.2 to 1.5 factory book hours. This is an unreasonable financial penalty for a defective part.FLAWLESS MAINTENANCE: Direct-injection high-pressure pumps rely on clean oil for lubrication. I have meticulously serviced this vehicle with professional oil changes and check-ups every 5 months without exception. My records prove zero oil dilution or neglect. The collapse was structural, not operational.KNOWN DEFECT PATTERNS: Honda has issued major safety recalls (like NHTSA Campaign 24V-763000) for internal structural cracking and sudden pressure drops within their high-pressure fuel pump assemblies on identical engine families. My pump failed in the exact same manner.REMEDY SOUGHT: Order Honda to reimburse the full $2,935.58 for the repair and tow bills. All receipts are attached.
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
I am the owner of a 2020 Honda CR-V equipped with the 1.5L turbocharged engine. The vehicle is experiencing a severe and dangerous engine oil dilution manufacturing defect where unburnt gasoline enters the oil pan. This is an active driving hazard. After a fresh oil change meant to remediate the issue, the oil level rapidly rose back up past the top dipstick indicator within less than 200 miles of driving, and the oil smells strongly of raw gasoline. This severe dilution degrades the engine oil viscosity, creating an immediate risk of sudden engine stalling, loss of propulsion, or catastrophic internal engine failure while driving at speed. Honda is aware of this defect on 1.5L turbo engines but has failed to issue a recall or provide a permanent engineering solution for 2020 models. I currently have 44,443 miles on the vehicle.
The back glass shattered. I got into the car and shut the door. There was a loud pop and when I looked in the rearview mirror the back glass had shattered. There was nothing against the glass. It had not been in an accident. I was not aware of any issue with the back window shattering. I have read up on this and there seems to be other car owners that this has happened to. I feel lucky that I was not driving and especially with my grandson in the car. Yes it is tempered glass but if I had been driving the glass pieces could have blown back into the car. My insurance is paying for the replacement for free but it goes as a glass claim against me. I tried calling Honda but they are not open on Saturday. I sent them an email. I called my local Honda dealer but the service department does not answer. Now I do not feel safe driving my car. I thought that Honda was a reliable company and sold reliable cars. I do not feel that way any longer.
Srs air bag problem in the dashboard go on and off honda technician found this code airbag inflator
On the evening of [XXX], I started my vehicle while it was parked in my garage. Within approximately five minutes, the vehicle suddenly produced a violent and unusually loud mechanical noise, followed by visible smoke billowing from beneath the hood. Recognizing the immediate potential fire and safety hazard to both myself and my property, I immediately shut the vehicle down. The following morning, I took directly to Honda North, an authorized Honda dealership in Clovis, California, for a professional diagnostic inspection. The dealership's certified inspection determined that the A/C compressor had suffered a catastrophic internal mechanical failure and had completely seized. According to the dealership, the compressor's internal failure while the system was operating resulted in metallic debris being circulated throughout and contaminating the A/C system. This catastrophic seizure heavily strained the engine's drive belt system. The failure was a direct result of the factory compressor shaft seal leaking out all system refrigerant and lubricating oil, causing the unit to run dry and seize. As a result, the dealership determined that replacing only the failed compressor would not be sufficient to properly restore the system. The recommended repair requires a complete A/C system overhaul, including replacement of the compressor, condenser, expansion valve, and associated refrigerant lines/components. Honda has openly acknowledged this exact factory defect in Service Bulletin 23-040, extending the shaft seal warranty to 10 years. However, Honda Corporate Customer Service is refusing responsibility for the downstream consequential destruction caused by their own defective component, citing only general vehicle age and mileage, despite the vehicle having 55,782 miles and sitting well within the 10-year extended warranty window. They have refused to provide an engineering justification or written analysis for this safety-related coverage denial. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
National Highway and Traffic Safety Administration August 11, 2026. Dear Sir, Madame, I am writing regarding a safety issue with my 2020 Honda CR-V, purchased about one year ago. There is a serious issue with the steering column, and American Honda has declined assistance with repairs. I am seeking expedited assistance from NHTSA. This issue was first noted on the day I drove the vehicle to the Honda Dealership for maintenance (XXX). My daughter has been driving this vehicle, and did not report anything abnormal. I routinely schedule maintenance for her car when I have a day off. So I noticed this "sticking" of the steering wheel during my drive, especially at higher speeds and on the highway. However, I also notice a lunge during turns at lower speed. I asked the service advisor to test drive the car to assess this (and road noise - later deemed normal). The steering wheel actually gets stuck when making even minor (fine motor) adjustments during routine (straightway) driving conditions. It is a continuous problem, not intermittent, and it is easily noticeable to me and my wife. The service advisor who test-drove the CR-V with me and later provided the repair estimate is Eric Laurendeau (832). He suggested I reach out to American Honda for assistance. I reached out to Honda, who promptly declined any assistance. This CR-V has only 54,000 miles on it and is otherwise near-new. This car has been in one minor incident; the repair shop and insurance adjuster found no structural problems. This accident was the other driver's fault (not my daughter's). The estimated repair costs total $6657.41. I have a copy of the estimate. In my view this should be a safety recall, as it involves the steering column, and I do not feel comfortable allowing my [XXX] daughter to drive the car- and I cannot afford the repairs! Is there anything the NHTSA can do to help me with this??? Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving at highway speeds, my steering wheel physically binds, catches and then suddenly jerks when trying to make normal adjustments. This creates an unpredictable control hazard. This is similar to NHTSA Recall 24V-744 and Honda TSB 24-011. The internal steering gearbox is binding due to the same design & manufacturing tolerances.
While driving at higher speeds and I turn to the left the steering wheel would stick. It would take a second to unstick to be able to move the wheel back to the right. I took it into my local Honda dealership and they said my power steering has an issue and needs to be replaced. I researched and found multiple 2020 Honda CR-V have had this issue and Honda has issued a recall from 2022 and newer CR-V and not for the 2020's. I have logged a complaint with Honda of America. My Honda is only 6 years old with 65,670 miles on it.
My vehicle exhibits a "sticky" steering column and has done so for a few years now. Honda issues a recall notice for 2022 CRV models, but mine is a 2020. The recall number is 24V-744. In June of 2023 with 25260 miles on the vehicle and while still under warranty, I took the car to my local dealer and was told they could not reproduce the issue and the steering was functioning as designed. It has done it ever since! This recall needs to be expanded to incorporate 2020 models as well.
While out of state for thanksgiving in 2025. after stopped for break, car started up with all of the warning lights and check engine lights on. Like front radar out, hybrid system fault and etc. took to Honda dealership near by immediate. Diagnosed (their words) customer states check engine light is on and flashing pulled codes had code p0562 and pOED. traction motor control module system voltage low and HV battery cell voltage sense circuit. went through honda trouble shooting and honda states to replace power control unit (PCU) and battery condition monitor module. test drove vehicle codes came back recommend replacing modules. includes reprogramming. They indicated it is not safe to drive as you may not able to start the car or it can die while running. This was at out of state and have to repair without options and get a rental car for a week. Tech said they never seen that before in hybrid. Local dealer back home said they can’t say they had issue before. Reached out to Honda Corporate before Christmas and they declined good will reimbursement request.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.