2018 Honda CR-V
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 Honda CR-V. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2018 Honda CR-V. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Risk and remedy
Risk
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the…
Risk and remedy
Risk
The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.
Remedy
Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall began November 9, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.
Owner complaints
2,163 complaints46 involved a crash2 involved a fire47 injuries
What owners report most
Latest complaints
- Service brakes
The front brake line from the master cylinder to the ABS hydraulic control valve has failed from what appears to be corrosion failure directly related to electrolyte fluid leaking from the battery. The failure caused brake fluid to drain from the master cylinder reservoir and resulted in brake…
The front brake line from the master cylinder to the ABS hydraulic control valve has failed from what appears to be corrosion failure directly related to electrolyte fluid leaking from the battery. The failure caused brake fluid to drain from the master cylinder reservoir and resulted in brake failure while the vehicle was being driven. Multiple warning lamps and warning messages turned on after brake application failure was noted by the driver. The vehicle use was terminated at the time the warning messages appeared and towed into our repair facility.
- Steering
The contact owns a 2018 Honda CR-V. The contact stated that while driving, the steering wheel was sticking in mid turn. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the battery needed to be replaced due to the power steering…
The contact owns a 2018 Honda CR-V. The contact stated that while driving, the steering wheel was sticking in mid turn. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the battery needed to be replaced due to the power steering failure. The vehicle was repaired; however, the battery failure persised. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
- Electrical system · Steering
At approximately 57,200 miles, the electronic power steering (EPS) rack assembly failed due to internal mechanical binding. When straightening out from turns, the steering wheel sticks in place and requires deliberate manual force to unbind, creating an overcorrection and lane-departure safety…
At approximately 57,200 miles, the electronic power steering (EPS) rack assembly failed due to internal mechanical binding. When straightening out from turns, the steering wheel sticks in place and requires deliberate manual force to unbind, creating an overcorrection and lane-departure safety hazard. The issue was confirmed by an authorized Honda dealership technician on Repair Order #51151, who verified the internal binding and recommended full replacement of the EPS rack assembly (Part #53620-TLD-A03). No dashboard warning lamps illuminated before or during the failure.
- Steering
My CRV has been having issues with the steering wheel "sticking" and making a clicking noise when turning. I have had it looked at multiple times and Honda dealerships claim they aren't "feeling" or "hearing" what I am. It's concerning when driving at high speeds on the highway with a steering wheel that is sticking during turns.
- Steering
•Symptom Description: While driving straight at highway speeds (typically between 50 and 70 mph), the steering wheel temporarily locks or catches in a central "notch." When making routine micro-corrections to stay centered in the lane, the wheel physically resists. •The "Catch" Release: To overcome…
•Symptom Description: While driving straight at highway speeds (typically between 50 and 70 mph), the steering wheel temporarily locks or catches in a central "notch." When making routine micro-corrections to stay centered in the lane, the wheel physically resists. •The "Catch" Release: To overcome this resistance, I must apply deliberate physical force to "break the wheel free." Once it breaks loose, the sudden loss of resistance causes the vehicle to jerk slightly, making it difficult to maintain a smooth, safe line of travel. •Systems Eliminated: This issue persists regardless of whether the Lane Keeping Assist System (LKAS) or Road Departure Mitigation (MDS/RDM) are turned on or off. This is a physical, mechanical resistance in the steering column or gearbox, not an electronic driver-assist intervention. •Diagnostic Note: Because this is a mechanical friction/binding issue within the steering components, it does not trigger a dashboard warning light (MIL) or store an electronic diagnostic trouble code (DTC). A standard computer scan will show no faults. These micro adjustments make it difficult to stay centered in the driving lane, putting myself and others at risk of injury. Aggravation and frustration grow the longer the car is driven. The car was inspected at a local Honda dealer and it was suggested that the rack and pinion steering mechanism be replaced at a cost of $5,625.31. I further enquired to Honda Corporate Goodwill Assistance for help repairing this problem (case #16673404) and was told that there would be no financial reimbursement available. The car is drivable but I will not be taking it on any long drives (over an hour) due to this condition.
- Forward collision avoidance › Adaptive cruise control · Fuel/propulsion system · Lane departure › Assist
My car will stop when at red lights or stop signs. It’s like it dies. It also flashed 6 different problems at me: Emissions system problem, AWD system problem, adaptive cruise control problem, collision mitigation system problem, road departure mitigation system problem, auto high beam problem.…
My car will stop when at red lights or stop signs. It’s like it dies. It also flashed 6 different problems at me: Emissions system problem, AWD system problem, adaptive cruise control problem, collision mitigation system problem, road departure mitigation system problem, auto high beam problem. This is so frustrating considering I just got this car, and there’s no recall, but I believe it’s the fuel pump. Please recall this. I can’t put so much money into this car.
- Steering
The contact owns a 2018 Honda CR-V. While the contact's daughter was driving at an undisclosed speed, extra effort was needed to turn the steering wheel while driving the vehicle and the vehicle failed to drive in a straight line. The vehicle was taken to the dealer, who determined that the EPS steering rack needed to be replaced. The failure mileage was approximately 62,000.
- Electrical system · Fuel system, gasoline
The contact owns a 2018 Honda CR-V. The contact stated that while the vehicle was parked, several unknown warning lights illuminated with an audible alert. The vehicle was previously repaired. The warning lights turned on and off and eventually remained illuminated. While driving, the vehicle…
The contact owns a 2018 Honda CR-V. The contact stated that while the vehicle was parked, several unknown warning lights illuminated with an audible alert. The vehicle was previously repaired. The warning lights turned on and off and eventually remained illuminated. While driving, the vehicle failed to exceed 12 MPH. The vehicle was taken to the local dealer, where undisclosed repairs were performed; however, the failure recurred. The dealer determined that there was a leak in the fuel canister. The failure mileage was approximately 80,000.
- Air bags
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the supplemental restraint system and front passenger’s side air bag messages were displayed on the instrument panel. The contact researched and was made aware of an unknown recall; however, the VIN…
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the supplemental restraint system and front passenger’s side air bag messages were displayed on the instrument panel. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was taken to a dealer to be diagnosed; however, the vehicle was not yet diagnosed. The manufacturer was contacted by phone and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.
- Steering
The Electric Power Steering (EPS) rack failed internally, causing heavy, sticky, and stiff steering accompanied by noise during turns, particularly when making small corrections at freeway speeds. The defect directly put safety at risk by impairing steering control, leading the inspecting…
The Electric Power Steering (EPS) rack failed internally, causing heavy, sticky, and stiff steering accompanied by noise during turns, particularly when making small corrections at freeway speeds. The defect directly put safety at risk by impairing steering control, leading the inspecting authorized Honda dealership technician (Tech #3129) to officially document that the vehicle is "not safe to drive". Both the vehicle and the failing EPS assembly remain unrepaired. The issue was apparent after 4 wheel alignment performed by the dealership on 9/28/2026. The steering issue was fully reproduced and confirmed during a test drive and diagnostic procedure by the Honda dealership service department. No dashboard warning lights or error messages appeared prior to or during the failure; the symptoms were entirely physical.
- Steering
Steering wheel sticks when turning causing over correction and safety issues. Other years have a recall-2018 does not. First reported in 2025 at 70,000 miles which is not a reasonable amount of time for a major part like that to break or malfunction
- Electrical system · Engine · Fuel/propulsion system
Had injectors replaced 2 times before it had 100k miles, HONDA KNEW what was happening. One of the men in the service dept told me while having them replaced the 2nd time. I took my car to the dealership at 123k miles and told them theres a problem with my oil getting gas in it but they blamed…
Had injectors replaced 2 times before it had 100k miles, HONDA KNEW what was happening. One of the men in the service dept told me while having them replaced the 2nd time. I took my car to the dealership at 123k miles and told them theres a problem with my oil getting gas in it but they blamed it on overdue oil change. I was forced to continue driving the car because I got a $7k quote and I couldnt afford to fix it I kept coolant in it and the car runs fine. David told me the head gasket had been blown so long that spark plug was rusted to the head. Now my car has 190k miles on it and they r refusing to fix it under the warranty extension because I didnt get it fixed at 123k. [XXX] at [XXX] told me if id fixed it I would be reimbursed but I was SOL because I couldnt afford to fix it and shouldnt have to pay for it to begin with. I think honda offering to extend the warranty was an easy out. I bought this car brand new, my 1st brand new car ever... and I always changed oil, maintance, never ran it hot... there is no reason a 2018 honda should be broken already. Please do a recall. This is a known problem and they should make it right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
The warning lights on the dash all lit up, and upon inspection of the vehicle, gave error code P0172. We took it to the Honda dealership near up, who confirmed that the vehicle needed the fuel injectors replaced. If we did not fix it immediately, our catalytic converter was at risk of also being…
The warning lights on the dash all lit up, and upon inspection of the vehicle, gave error code P0172. We took it to the Honda dealership near up, who confirmed that the vehicle needed the fuel injectors replaced. If we did not fix it immediately, our catalytic converter was at risk of also being damaged, along with other parts of the vehicle. We had it fixed, but on our own research, have seen that this is a very common failure in the 2018 Honda CR-V line vehicles.
- Engine · Power train · Unknown or other
The timing chain and camshaft broke the car froze while driving 70 mh. No warning. With about 67000 mi on it. Yes it can be inspected. At risk on the freeway going 70 mph. Was able to coast to the right side before engine locked the wheels. Not able to restart. Towed to an independent garage.…
The timing chain and camshaft broke the car froze while driving 70 mh. No warning. With about 67000 mi on it. Yes it can be inspected. At risk on the freeway going 70 mph. Was able to coast to the right side before engine locked the wheels. Not able to restart. Towed to an independent garage. They gave a diagnostic test and then opened it up to find timing chain broke and caused camshaft as well as other damages. No warning! Taking it to Moses Lake Honda dealership tomorrow for another evaluation and replace the engine if needed. Low mileage and well maintained! Should have never happened.
- Fuel/propulsion system
I brought my car into a dealership on 09/25/26 due to recall (system update), no maintenance light is on nor any alerts--was told to replace front tires and to have 90k maintenance done. After the software update-- 3 days later, my dashboard lights all lighted up (Christmas tree). Brought the car…
I brought my car into a dealership on 09/25/26 due to recall (system update), no maintenance light is on nor any alerts--was told to replace front tires and to have 90k maintenance done. After the software update-- 3 days later, my dashboard lights all lighted up (Christmas tree). Brought the car back on 09/30/26 because I figured technician failed to calibrate after updating the system software but then I was told i needed to replace the fuel injection parts. The car handbook says to use regular unleaded gasoline 87 or higher. I've been using 87 gasoline and now i'm told that my fuel injections are failing and need replacement. Cost for parts and labor is almost $3000. The service technician advised me to not use 87 because of debris and dirt it contains which cause the fuel injections to fail. This is misleading because i'm following what the car handbook says but then it leads to failure of fuel injection which i am responsible for the repair cost?! Additionally, my MPG is averaging 22 MPG when it's advertised as 25 to 28 MPG for city and 31 to 34 MPG for Highway. I use this car mostly on Highway and Freeway, yet my average is lower than the city. I noticed my fuel range mileage goes down very fast (did not even drive 1 mile yet, but range decreased by 2 to 3 miles). The MPG issue has been happening for the past 5 years. Especially noticeable when my fuel range is below 100 miles.
- Fuel/propulsion system
I am filing this complaint regarding a dispute with Honda concerning reimbursement for a repair that I believe was related to a Honda safety recall involving my vehicle. I own a 2018 Honda CRV-EXL. My vehicle experienced a problem involving the recalled component. I brought the vehicle to Honda…
I am filing this complaint regarding a dispute with Honda concerning reimbursement for a repair that I believe was related to a Honda safety recall involving my vehicle. I own a 2018 Honda CRV-EXL. My vehicle experienced a problem involving the recalled component. I brought the vehicle to Honda, but the issue was not resolved through Honda, and I ultimately had to have the vehicle repaired at another repair facility. I paid approximately $4,700 out of pocket for the repair. I then contacted Honda and requested reimbursement because I believed the repair was related to the recall. Honda eventually sent me a reimbursement of only $250. I have repeatedly attempted to understand why Honda would reimburse only $250 when I paid approximately $4,700 for the repair. However, Honda has not provided me with an exact, detailed explanation showing how they calculated the $250 reimbursement or why the remaining approximately $4,450 was denied. I have asked Honda for an itemized explanation and the specific reason portions of my repair were considered ineligible. Honda has not provided me with a satisfactory explanation or documentation showing how the $250 amount was determined. I believe this matter deserves further review because I incurred a substantial out-of-pocket expense for a repair that I believe was connected to a recalled component, yet Honda has only reimbursed a small portion of the amount I paid. Vehicle: 2018 Honda CRV-EXL VIN: [XXX] Honda Case Number: XXX Amount Paid: Approximately $4,700 Amount Reimbursed by Honda: $250 Amount Still Disputed: Approximately $4,450 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system · Unknown or other
Unknown. Please read! I believe my vehicle may have a fuel-pump failure. I purchased/financed my 2018 Honda CR-V Touring in April 2026 at approximately 169,000 miles. On July 9, 2026, in Garland, Texas, my vehicle began experiencing serious starting and driving issues. Multiple warning lights…
Unknown. Please read! I believe my vehicle may have a fuel-pump failure. I purchased/financed my 2018 Honda CR-V Touring in April 2026 at approximately 169,000 miles. On July 9, 2026, in Garland, Texas, my vehicle began experiencing serious starting and driving issues. Multiple warning lights illuminated on the dashboard, and the vehicle had difficulty starting. The engine would crank for an extended period before eventually starting. Once started, the vehicle would not accelerate normally. The accelerator pedal felt unusually resistant, and the vehicle would have difficulty gaining speed. I had to pull over to the side of the road and restart the vehicle multiple times in order to continue driving. This occurred while I was driving in traffic, including on Highway 635, creating a significant safety concern for me and other motorists because I was unable to reliably accelerate when needed. These problems continued intermittently through approximately mid-August 2026. I did not have the vehicle professionally inspected during that period because the warning lights and symptoms appeared to reset on their own, and the vehicle temporarily returned to normal operation. On September 30, 2026, the problem returned and is now significantly worse. The vehicle will not start at all. It cranks when I attempt to start it, but the engine does not start. The warning lights have also returned. I am currently only at 174,000 miles. I have checked the battery, fuses, and other components and have not identified an issue that would explain the no-start condition. I also previously noticed that I could not hear the normal fuel-pump priming sound when attempting to start the vehicle. I am concerned that the vehicle may have a fuel-pump or fuel-delivery defect. I am submitting this complaint.
- Fuel system, gasoline
The contact owns a 2018 Honda CR-V. The contact stated that the vehicle was previously repaired under Technical Service Bulletin: 26-091 (Product Update: 2018–20 Accord/2017–19 CR-V CMBS Software Update); however, the failure occurred after the TSB repair. The contact stated that while driving…
The contact owns a 2018 Honda CR-V. The contact stated that the vehicle was previously repaired under Technical Service Bulletin: 26-091 (Product Update: 2018–20 Accord/2017–19 CR-V CMBS Software Update); however, the failure occurred after the TSB repair. The contact stated that while driving 55–60 MPH, the ABS and several unknown warning lights illuminated. The brake pedal was depressed, but the vehicle took longer than normal to stop. The steering wheel was shaking while driving. The vehicle was taken to the dealer, who determined that there was a cylinder misfire and that the fuel injector needed to be replaced. The contact associated the failure with Technical Service Bulletin: 21-010 (Warranty Extension: MIL Comes On with DTC P0420, P0430, P030x, and P219A/B (Without Software Update); however, the vehicle was not covered under the TSB. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 77,098.
- Steering
When going around a curving road at 50 mph the steering wheel becomes sticky and the response is notchy and jumpy.
- Steering
The steering has been “sticking” for the last six-nine months. I finally took it into Firestone for a check up and they indicated the rack and pinion steering had gone bad and would need to be replaced, but because it was an electronic component could only be replaced by Honda. I have read numerous…
The steering has been “sticking” for the last six-nine months. I finally took it into Firestone for a check up and they indicated the rack and pinion steering had gone bad and would need to be replaced, but because it was an electronic component could only be replaced by Honda. I have read numerous online reports about 2018 Honda CRV owners that have had problems with the rack and pinion steering and although there has been a recall for 2018 CRV‘s for steering issues, my VIN/vehicle does not appear to be included. My car has 46000 miles.
- Structure › Body
Problem Description: While driving at approximately 35 MPH, the primary and secondary vehicle hood latches failed, causing the hood to unlatch completely and fly up against the windshield. This completely obstructed my forward visibility, forcing me to execute sudden, emergency braking to bring…
Problem Description: While driving at approximately 35 MPH, the primary and secondary vehicle hood latches failed, causing the hood to unlatch completely and fly up against the windshield. This completely obstructed my forward visibility, forcing me to execute sudden, emergency braking to bring the vehicle to a safe stop. Consequences: While this incident required emergency braking, it luckily did not result in a collision or personal injury. Corrective Action: In the process of finding a body shop to make repairs. Estimates are in the $3000 range.
- Engine · Fuel/propulsion system
Component: Fuel/Propulsion System / Engine Description of Defect: I am reporting a premature, recurring safety defect on my Honda CR-V (currently at 101,000 miles). The original factory fuel injectors failed and were replaced under warranty at 36,000 miles. The replacement genuine OEM Honda…
Component: Fuel/Propulsion System / Engine Description of Defect: I am reporting a premature, recurring safety defect on my Honda CR-V (currently at 101,000 miles). The original factory fuel injectors failed and were replaced under warranty at 36,000 miles. The replacement genuine OEM Honda injectors have failed a second time. The dealership diagnosed the issue and confirmed the fuel injectors are mechanically STUCK OPEN, meaning they are continuously dumping unmetered, raw gasoline directly into the engine cylinders. This creates a severe fire hazard as raw fuel floods the hot exhaust system and catalytic converter, while also threatening to wash down the cylinder walls and dilute the engine oil, risking catastrophic engine seizure while driving. The dealership is demanding $2,000 out-of-pocket to repair this recurring defect. Honda is fully aware that their direct-injection replacement parts suffer from this stuck-open mechanical vulnerability but refuses to issue a safety recall, forcing consumers to absorb the cost of a known manufacturing flaw.
- Forward collision avoidance › Warnings
Collison Mitigation system turns off without warning periodically, if I turn the car off and then restart it comes back on, but then goes out again shortrly thereafter. Other times it stays on and seems to operate properly, so I can't replicate the problem. All of this happened in completely dry…
Collison Mitigation system turns off without warning periodically, if I turn the car off and then restart it comes back on, but then goes out again shortrly thereafter. Other times it stays on and seems to operate properly, so I can't replicate the problem. All of this happened in completely dry weather, so system clearly not blocked due to snow or rain. This has never happened before. AI indicates that this is an issue being investigated by NHTSA currently. When it fails, the car speed drops unexpectedly as well; feels almost like a fuel injection failure.
- Steering
Vehicle •Year: 2018 •Make: Honda •Model: CR-V Touring AWD •VIN: [XXX] •Mileage when failure occurred: 125,934 miles •Date repaired: XXX Component: Steering / power steering / steering rack I own a 2018 Honda CR-V Touring AWD with 125,934 miles. The vehicle developed a sticky, jerky, popping…
Vehicle •Year: 2018 •Make: Honda •Model: CR-V Touring AWD •VIN: [XXX] •Mileage when failure occurred: 125,934 miles •Date repaired: XXX Component: Steering / power steering / steering rack I own a 2018 Honda CR-V Touring AWD with 125,934 miles. The vehicle developed a sticky, jerky, popping steering condition when turning, and the steering rack/gearbox required replacement. On September 10, 2026, the steering rack was replaced. The repair invoice identifies the part as Honda Rack Assembly, Power Steering (EPS), part number 53620-TLA-A13. The steering rack alone cost $3,895.99, and the total repair cost was $5,046.20 including labor, tie rods, hazardous materials and tax. I contacted Honda regarding the steering problem because Honda previously recalled certain 2017–2018 CR-V vehicles for a steering gearbox problem under NHTSA recall 18V-663. Honda refused my recall claim and subsequently refused my request for goodwill assistance. I am submitting this complaint because I believe a complete electronic power-steering rack/gearbox failure at 125,934 miles is a significant safety concern and should be documented. I am also concerned about whether other 2017–2018 CR-V vehicles may experience similar steering-rack failures. The vehicle was repaired and is currently operating with the replacement steering rack. The invoice attached is in our son’s name because we are in the process of giving him the vehicle and if there is an issue with the repair he could take the car back to the repair vendor. We do have the replaced part if that is of any help to you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Automatic emergency braking · Unknown or other
I was driving on a main street when I was about to drive over some metal plates. I slowed down and then my car suddenly completely braked to a stop. I did not try to brake to a complete stop.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. …
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Rear Differential Seizure
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged…
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
- Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. …
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,081 consumer complaints of inadvertent activation of CMBS in the subject vehicles. A total of 24 complaints alleged a crash and 42 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 84 injury incidents and 40 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22003 has been upgraded to an Engineering Analysis (EA24002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further the scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009168Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11008039Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007891Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006815Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006807Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006533Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006249Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
- 11005519Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11005271Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 11004264Dealer Message - Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
- 11002712Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 11001420Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
- 11000134Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.
- 10253309Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
- 10253308Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
- 10253303Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10252470Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10251897Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10250327Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
- 10249629Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10245277Service News - Some customers have complained of fluid leaking from the rear differential after it has been serviced due to over-torqueing of the drain plugs during servicing.
- 10244663Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. This can cause DTC P2583-76 (Temporary stop of Integrated Driver Support System [Misalignment Millimeter Wave Radar]) to be stored.
- 10244299Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice buildup on the radar. Advise the customer of the following procedure to clean the front grille where the radar is located.
- 10243739Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10237958Owner Notification Letter - Due to a new North America regulation that introduced a new refrigerant and oil requirement, the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10237949Service Bulletin - Due to a new North America regulation that introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal, which may increase seal gaps around the compressor shaft allowing refrigerant to leak out. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation.
- 10237039Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10237023Dealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications. As a result, abnormal wearing of the rubber seal may occur causing gaps in the compressor shaft to develop allowing refrigerant to leak out.
- 10235549Dealer Message - We have identified a potential concern with GUIDE, AC COMP SEAL 07AAG-5AAA100, which was a part of 6CVC SEAL REPLACEMENT KIT, 07AAC-5AAA1Z0 that was recently sent to all Honda dealers. These tools have the tool number and manufacture date laser marked on a critical surface that may contact the new A/C compressor seal during installation. The added roughness of the laser markings may cause damage to the seal and potentially result in an oil and/or refrigerant leak.
- 10234576Service Bulletin - Customers have complained of the air conditioning system not blowing cold air due to the oil/refrigerant leak from the A/C compressor main shaft seal.
- 10229679Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10228197Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of an inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10227226Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10226198Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10226106Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10225477Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10222436Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the check engine light may be displayed with DTC P0087 (Fuel Rail Pressure Too Low) stored, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor.
- 10222415Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10219535Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10216909Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Every Honda CR-V model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.