2017 Jeep Wrangler
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Jeep Wrangler. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2017 Jeep Wrangler. Newest first.
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Risk and remedy
Risk
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid…
Risk and remedy
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Risk and remedy
Risk
Having the brake lamps continuously illuminated or being able to shift the vehicle out of PARK when the brake pedal is not pressed (and the ignition is in the RUN mode) can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the brake switches, free of charge. The recall began March 22, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U09.
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Chrysler will notify owners, and Jeep dealers will inspect the fuel tank and replace fuel tank and sending unit, as necessary, free of charge. The recall began January 12, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S90.
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Risk and remedy
Risk
If the ORC module does not receive a signal from the front impact sensor, both frontal air bags and the seat belt pretensioners will not deploy in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will reroute the front impact sensor wiring and relocate the impact sensor branch, free of charge. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S76.
Owner complaints
312 complaints19 involved a crash21 involved a fire21 injuries
What owners report most
Latest complaints
- Unknown or other
Type: Equipment (Suspension/Steering - Ball Joints) Manufacturer: Synergy MFG Incorrect/Used/Damaged Part Distributed By: UTM Distributing Co. dba Purely Power Sports Business Address: 125 W Crescentville Rd, Cincinnati, OH 45246 Retail Platform: Amazon Marketplace (Order # [XXX]) Tracking: The…
Type: Equipment (Suspension/Steering - Ball Joints) Manufacturer: Synergy MFG Incorrect/Used/Damaged Part Distributed By: UTM Distributing Co. dba Purely Power Sports Business Address: 125 W Crescentville Rd, Cincinnati, OH 45246 Retail Platform: Amazon Marketplace (Order # [XXX]) Tracking: The physical package contains an internal FedEx routing sticker (Label ID: [XXX]). Barcode: [XXX] Tracking #: [XXX] Processing Timestamp: [XXX] Fraudulent, defective items were introduced into shipping network at the FedEx facility in Arlington, Texas, establishing a direct physical origin point for the illicit supply chain investigation. Seller caused a printed a label pretending the parts were coming fresh from their own Ohio facility, but they had a third-party drop-shipper (or an unvetted liquidator) in Texas fulfill it using their account credentials. Seller is knowingly running a blind drop-shipping operation for safety-critical vehicle components without conducting any quality control, while actively deceiving the customer and the platform about where the inventory is physically located. Safety Risk and Defect: Deceptively altered, structurally failed, and mismatched safety-critical steering equipment introduced into interstate commerce. Amazon purchase made for a new, factory-sealed Synergy MFG Jeep JK Heavy Duty Adjustable Ball Joint Kit, Part Number 4127 (designated as Non-Knurled). The distributor, UTM Distributing Co. dba Purely Power Sports, caused to be shipped an open, unsealed damaged retail box where the authentic components had been removed. In their place, the distributor packaged used, damaged, and knurled upper ball joints. One substituted upper ball joints exhibits severe internal structural play and physical wobble straight out of the box. Amazon is processing a refund/instructed me to discard item. I will retain ball joints and all boxes/labels for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
The ABS warning light remains illuminated and the vehicle is displaying diagnostic trouble code C2200, indicating an internal failure involving the Anti-Lock Brake System (ABS) control module. I am concerned that this is a safety-related defect rather than normal wear. I have found multiple…
The ABS warning light remains illuminated and the vehicle is displaying diagnostic trouble code C2200, indicating an internal failure involving the Anti-Lock Brake System (ABS) control module. I am concerned that this is a safety-related defect rather than normal wear. I have found multiple reports from other owners of 2017 Jeep Wranglers describing the same or substantially similar failure involving C2200, ABS module failure, and illumination of the ABS/traction-control warning lights. Owners have also reported difficulty obtaining replacement OEM ABS modules due to extended backorders or lack of availability. Because the ABS module is part of the vehicle’s braking and electronic stability-control system, I am concerned about operating the vehicle without these safety systems functioning properly. I am requesting that NHTSA review the pattern of ABS control-module failures involving 2017 Jeep Wranglers and determine whether further investigation or a safety recall is warranted.
- Service brakes
The Jeep wrangler has a notoriously bad reputation with ABS Modules. Mine has been broken for over 2 years and I am unable to find a replacement part. I’ve ordered the part 4 times only to find that the item is back ordered. Almost every Jeep owner I know is driving without ABS due to the module…
The Jeep wrangler has a notoriously bad reputation with ABS Modules. Mine has been broken for over 2 years and I am unable to find a replacement part. I’ve ordered the part 4 times only to find that the item is back ordered. Almost every Jeep owner I know is driving without ABS due to the module breaking and no parts available. I think someone should take a serious look into why their units fail so commonly and no recall has been issued. It’s not a nicety to have brakes. It’s a major safety issue!!! Thank you.
- Engine
The first time happening I was driving on the interstate going about 70 miles an hour in the dark, the car completely shut down with no warning I was able to coast then tried to restart the vehicle and it started. I was able to get off the road and to my destination. The second time this happened…
The first time happening I was driving on the interstate going about 70 miles an hour in the dark, the car completely shut down with no warning I was able to coast then tried to restart the vehicle and it started. I was able to get off the road and to my destination. The second time this happened, it was 5am in the morning getting on the interstate going about 40 miles an hour I got to the end of the ramp and merged into traffic again no warning the car shut down. This time the vehicle would not restart. I was able to coast to the shoulder with traffic approaching on me. Had to wait for a tow in the dark by myself.
- Service brakes
ABS system module has failed and the manufacturer has it on indefinite backorder. I read reports of some customer waiting over 400 days for this part. It compromises the effectiveness of the antilock braking system. How do they get away with this?
- Electrical system · Service brakes
My ABS module is confirmed faulty resulting in an unsafe car to drive. The ABS module is extremely hard to come by, on an indefinite backorder, and I cannot get the part anywhere. Maybe people waiting over a year for the part. This is resulting in aftermarket or refurbished parts, which are risky and unsafe. I am out of a vehicle because I cannot get the part and no one wants to buy a faulty car.
- Service brakes · Unknown or other · Wheels
During a routine maintenance visit, a pre-purchase/general inspection was performed on my 2017 Jeep Wrangler, which documented the front axle and differential housing as intact and in one piece. Subsequent to that inspection, while the vehicle was undergoing service, it was discovered that the…
During a routine maintenance visit, a pre-purchase/general inspection was performed on my 2017 Jeep Wrangler, which documented the front axle and differential housing as intact and in one piece. Subsequent to that inspection, while the vehicle was undergoing service, it was discovered that the front axle housing bracket on the driver’s side had fractured and separated from the frame mount. Upon inspection of the fractured surface, the break exhibits oxidation (rust) at the fracture point itself, indicating the crack had been forming and propagating over time rather than resulting from a single acute impact or event. This suggests a pre-existing metal fatigue or corrosion-related structural weakness in the front axle housing bracket assembly that was not visually detectable during a standard inspection prior to full separation. Given that this is a structural component connecting the front axle/differential to the vehicle frame, a full separation of this type could result in loss of vehicle control, particularly under steering or load stress, and poses a significant safety risk. The vehicle is approximately 9 years old with 90,000 miles, and this type of structural failure at this age/mileage is a concern for other owners of similar model year Wranglers. I am filing this report to make NHTSA aware of this failure mode in case it represents a broader pattern in 2017 (and potentially adjacent model year) Jeep Wranglers.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Service brakes
ABS MODULE HAS FAILED VIN [XXX] No ABS and no cruise control The ABS module is on back order and cannot be purchased by OEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Oil cooler split due to warming up and cooling down in winter and being made of plastic All brake calipers needed to be replaced on it too
- Air bags
The contact owns a 2017 Jeep Wrangler. The contact stated that while traveling at 60 MPH, the vehicle struck a deer. The airbags failed to deploy upon impact. No injuries were reported. No police report was filed. The vehicle remained operable and was driven to the residence. Two days later, the…
The contact owns a 2017 Jeep Wrangler. The contact stated that while traveling at 60 MPH, the vehicle struck a deer. The airbags failed to deploy upon impact. No injuries were reported. No police report was filed. The vehicle remained operable and was driven to the residence. Two days later, the airbag warning light illuminated. The manufacturer was notified and confirmed there were no open recalls or active warranties for the vehicle. The contact was then referred to the NHTSA Hotline to file a report. The vehicle had not been repaired. The failure mileage was approximately 140,000.
- Service brakes
Front brake caliper became loose, moved away from the rotor, resulted in the caliper grinding against the inner wheel. Inspection by mechanic revealed missing caliper mounting bolts on both driver and passenger side of brakes. Front caliper mounting bolts were replaced with OEM-spec hardware…
Front brake caliper became loose, moved away from the rotor, resulted in the caliper grinding against the inner wheel. Inspection by mechanic revealed missing caliper mounting bolts on both driver and passenger side of brakes. Front caliper mounting bolts were replaced with OEM-spec hardware, torqued to spec, with blue Loctite added to threads of fasteners. The mechanic noted many well-documented failures of the same nature on Jeep JK, JL, and Gladiator models, although no formal recalls have been issued.
- Electrical system
The battery terminals will stop tightening, which made me think it was fully tightened. I wiggled them from side-to-side and they didn't move. As I was driving, the vehicle died, which almost caused an accident because the steering wheel locked. I was able to get the vehicle to a safe stop and hook…
The battery terminals will stop tightening, which made me think it was fully tightened. I wiggled them from side-to-side and they didn't move. As I was driving, the vehicle died, which almost caused an accident because the steering wheel locked. I was able to get the vehicle to a safe stop and hook up a jump pack to it. I then discovered that my negative battery terminal wasn't even on the battery post. It slipped off when lifted UP but didn't move AT ALL when wiggled side-to-side. I am unable to find the proper OEM replacement battery terminals at this time.
- Service brakes
My 2017 Jeep Wrangler experienced repeated brake system failures beginning shortly after purchase. After extensive brake repairs, the vehicle was ultimately diagnosed with a failed ABS control module. The vehicle is unsafe to operate due to loss of ABS/stability safety systems. Jeep/Stellantis has…
My 2017 Jeep Wrangler experienced repeated brake system failures beginning shortly after purchase. After extensive brake repairs, the vehicle was ultimately diagnosed with a failed ABS control module. The vehicle is unsafe to operate due to loss of ABS/stability safety systems. Jeep/Stellantis has the required OEM module on national backorder with no repair timeline (some other jeep owner reports say it has been on backorder for up to 18 months), reportedly under engineering review. Dealerships and mechanics indicate this issue is widespread among Jeep Wranglers. The inability to obtain a safety-critical brake component leaves the vehicle effectively unusable and unable to be safely repaired (has been undriveable since Feb 11 2026).
- Visibility/wiper
The motor of the wiper stop working.
- Engine
Oil plug in engine gets brittle and fails by cracking. This cause a complete engine failure with only 36k miles on it. Mechanic says this is a known issue. I could not operate the vehichle and broke down without warning. I have a reciept for the nrand new engine.
- Service brakes
A deer jumped in front of me and the brakes locked up. The jeep spun 180 degrees before it stopped. Nothing was damaged and I traveled on. About a week later the ABS and traction control lights started blinking. Within a day they were solid and the cruise control stopped also. I researched and…
A deer jumped in front of me and the brakes locked up. The jeep spun 180 degrees before it stopped. Nothing was damaged and I traveled on. About a week later the ABS and traction control lights started blinking. Within a day they were solid and the cruise control stopped also. I researched and found the speed sensor was a common problem. I carried it to a ASE certified mechanic for the sensor to be replaced. The sensor was replaced but the lights didn’t go out. It was put on the computer and noted it was the ABS CONTROL MODULE part number 68259556AD. The problem is that the part is in such demand that it will take months to get it. So this seems to be a recurring issue for jeeps. I am now riding with no ABS because MOPAR can’t keep up with the demand.
- Service brakes
For about 6 months now, the abs control module has been bad. Leaving every light regarding braking on the dashboard and no safety features, such as abs, skid control, ect ect . The parts for this have beem on back order over a year now and there are tons of people experiencing the same issue as I.…
For about 6 months now, the abs control module has been bad. Leaving every light regarding braking on the dashboard and no safety features, such as abs, skid control, ect ect . The parts for this have beem on back order over a year now and there are tons of people experiencing the same issue as I. My vehicle only had 63000 miles when it failed. ( code c2200, abs internal failure) . Many people have experienced failure with way less miles. This is not a use failure, but rather a factory defect as these are a known issue. There needs to be a safety recall on the module and have it replaced. Thank you
- Forward collision avoidance › Automatic emergency braking · Service brakes
Recent ABS module failure w C2200 code. Took to Chrysler/Jeep dealer for repair and was told replacement module part is unavailable with up to and more, a year backorder. Was advised there was nothing they could do to repair. Researched other dealers and suppliers with same results. This is…
Recent ABS module failure w C2200 code. Took to Chrysler/Jeep dealer for repair and was told replacement module part is unavailable with up to and more, a year backorder. Was advised there was nothing they could do to repair. Researched other dealers and suppliers with same results. This is certainly a safety concern as this ABS module failure appears to be a common failure in Jeeps of this and adjacent model years and there is nothing a dealer or any other service firm can repair due to part availability.
- Unknown or other
The fenders front fenders become loss due to faulty plastic clips and flights off while driving once the wind catches under them. Very dangerous to other cars. Also the windshields crack around once a year and you have to really be-careful to stay back from any auto that might throw a rock, but you can’t avoid someone passing you.
- Engine · Power train · Vehicle speed control
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning…
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning light illuminated after the failure. The driver was able to pull over safely. The vehicle was running, and the heat was functioning. The vehicle was towed to a AAA Service Center, where the filter and oil were changed; however, the failure reoccurred. The vehicle was towed to AAA again, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.
- Power train · Service brakes
I bought my 2017 jeep with 29,000 miles on it. I had an issue with the rear driverside brake locking up around 40,000 miles. I feel this is a safety issue due to how hot the brakes got and at times would be smoking. It being the weekend and my only vehicle, repaired myself for approximately $280.…
I bought my 2017 jeep with 29,000 miles on it. I had an issue with the rear driverside brake locking up around 40,000 miles. I feel this is a safety issue due to how hot the brakes got and at times would be smoking. It being the weekend and my only vehicle, repaired myself for approximately $280. I have had to replace several coil packs around $50,000 miles. My main complaint today, at 66,000 miles it seems to be leaking oil. I took to mechanic this morning and was told this is a common problem with jeeps. The oil cooler housing is cracked and leaking. This part is made out of plastic. The repair for this is going to cost $1200 to $1500. I have read complaints regarding this issue and do not understand why this hasn't been recalled. This is a major safety concern and could possibly cause a fire. I have owned jeeps my whole life and as of today, I will never purchase another. The jeep brand has declined in reliability and has proved to be a huge financial mistake.
- Service brakes
The ABS module in my 2017 Jeep Wrangler has stopped working 25 months ago and the display in on my dash warning lights glows constantly every time I turn the ignition on, even as I drive. This means my vehicle is lacking the safety features that are proven to help prevent accidents and as a result…
The ABS module in my 2017 Jeep Wrangler has stopped working 25 months ago and the display in on my dash warning lights glows constantly every time I turn the ignition on, even as I drive. This means my vehicle is lacking the safety features that are proven to help prevent accidents and as a result, deaths. I took it to the dealer immediately when the warning light presented in 2023. I was told the part in on back order and I'm on the list to receive a replacement asap. In the meantime, I have had several occasions with a very close miss from having an accident. The back order of this vital component causes great risk to me and my passengers, as well as anyone else near me on the road, despite my excellent driving record. The part is desired to reduce the chance of accident, so it's malfunctioning promotes the chance of an accident and needs to be addressed. I am one of thousands of customers experiencing this neglect. Please help.
- Fuel/propulsion system
The oil filter housing is made of plastic but holds hot oil, over time it cracks since plastic is not made to handle hot (oil) and cold (weather) cycles
- Service brakes
Dear Sir(or Madam), The Left Rear Caliber is locking up AGAIN. We have changed 4 Rear Calibers, Rotors , Breaks and Brake Hoses and Two Sets of Front Calibers, Breaks, Rotors and Break Hoses and again the Caliber in the Rear Right is locking up again. This you would think is a Safety Hazard by…
Dear Sir(or Madam), The Left Rear Caliber is locking up AGAIN. We have changed 4 Rear Calibers, Rotors , Breaks and Brake Hoses and Two Sets of Front Calibers, Breaks, Rotors and Break Hoses and again the Caliber in the Rear Right is locking up again. This you would think is a Safety Hazard by now. We have owned three Wranglers and everyone of them had Brake Problems. I thought that maybe Jeep would have this problem solved by now. But am sure if NHTSA doesn't do anything then Jeep isn't going to do anything. This problem is costing us a arm and leg. I wish you at NHTSA would do something about this on going problem. Thank you.
- Fuel/propulsion system
Fuel tank valve control valve leak has small crack where fuel vapors are leaking affecting my fuel efficiency and causing a evap system ECL.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Seat belt buckle bracket failure
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY)…
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.
- Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 11008246Bow - folding top
- 11002828"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
- 11001459Suspected Engine Coolant Leak
- 11001383Freedom Panel Underside Rough And Or White Coating Flaking
- 11001198Suspected Engine Coolant Leak
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10243192Suspected engine coolant leak.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10230183No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10230029Customer Complaint May Include Engine Oil Leak Or Consumption
- 10229998KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229304Rear Wiper Will Not Turn On After Recent Hard Top Removal
- 10229041Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10227712Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224941Front Engine Cover Oil Weep This bulletin involves inspecting and replacing the right side front engine cover gasket if necessary. The customer may experience an oil weep from the right front engine cover.
- 10224895Console Lid If you are replacing the console lid because it does not open properly or because the button covers are missing, check STAR Parts - there is a button cover replacement kit available. The part numbers for the buttons are as follows: Left - 68359329A$ Right - 68375214A$
- 10224890Upper I/Shaft If you have a 2017 Jeep Wrangler (JK) with a clicking sound coming from the steering, please call Jeff Pagel at cell (248) 421-3265 before disassembly. Engineering would like to visit a dealer with a vehicle exhibiting this symptom. If no response in 15 minutes, continue with repair. Send photographs to jeff.pagel@fcagroup.com.
- 10224885Fuel Tank and Fuel Evap System Components 1) For JK MIL On ? P0441: Before replacing this part due to fault code P0441, check for restriction due to plastic over-flash in the Purge Hose Port of the Intake Manifold. If there is flash in the Purge Hose Port of the Intake Manifold and the vehicle is 2016 MY then replace the Intake Manifold and send to QEC. Otherwise, remove the flash with a 5/32? drill bit and clean the Intake Manifold of any flash debris. If the fault code P0441 continues after repairing the Intake Manifold, then send Freeze Frame data of P0441 to Michael.Ade@FCAgroup.com and contact Sylvia Lopez at cell number (248) 520-9734. If you don`t receive response within 15 minutes, please continue with the normal repair procedure. 2) For RT MIL On ? P0456: If ESIM needs to be replaced for fault code P0456, check the Vapor Line, Fresh Air Filter and the Black Frame Rail Blocker for water ingestion. If water ingestion is found, then replace the ESIM part number 04861962AB and the Jumper, Vent Recirculation Tube part number 04721757AI. Please contact Release Engineer Alfredo Salituro @ 213-700-5359 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
- 10224736Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P1239 - Engine Oil Temperature Too Low.
- 10224701Customer Satisfaction Notification T09 Interior Trim Level About 2,900 of the above vehicles may not have had the correct interior trim feature installed during the manufacturing process. The components such as the front door panels arm rest, center console arm rest, and steering wheel may not have the accent stitching, also the steering wheel spoke bezel may not be satin chrome which is unique to the Rubicon Hard Rock Package edition. Replace the interior trim components that do not have the accent stitching, also the steering wheel spoke bezel that may not be satin chrome.
- 10224691Fuel Tank and Fuel Evap System Components Before replacing this part due to fault code P0441, check for restriction due to plastic over-flash in the Purge Hose Port of the Intake Manifold. If there is flash in the Purge Hose Port of the Intake Manifold and the vehicle is 2016 MY then replace the Intake Manifold and send to QEC. Otherwise, remove the flash with a 5/32? drill bit and clean the Intake Manifold of any flash debris. If the fault code P0441 continues after repairing the Intake Manifold, then send Freeze Frame data of P0441 to Michael.Ade@FCAgroup.com and contact Sylvia Lopez at cell number (248) 520-9734. If you don't receive response within 15 minutes, please continue with normal repair procedure.
- 10224690Fuel Tank 1) Before replacing this part due to fault code P0441, check for restriction due to plastic over-flash in the Purge Hose Port of the Intake Manifold for the ERB (3.6L engine only). If there is flash in the Purge Hose Port of the Intake Manifold, then remove the flash with a 5/32? drill bit and clean the Intake Manifold of any flash debris. 2) Before replacing this part due to ?Hard to Fuel Fill? condition, check the Fuel Filler Tube for restriction in the Vent Tube. If there is blockage, then replace the Fuel Filler Tube. Contact Sylvia H. Lopez at (248) 520-9734 before replacing the Tank. If you do not receive a call back within 15 minutes, then continue the repair.
Every Jeep Wrangler model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.