2020 Nissan Titan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Titan › 2020
These records cover every 2020 Nissan Titan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2020 Nissan Titan. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Risk and remedy
Risk
A vehicle rollaway increases the risk of a crash.
Remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) Model Year 2023 Titan vehicles: reprogram TCM Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Frontier and Titan vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Risk and remedy
Risk
A vehicle rollaway increases the risk of a crash.
Remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will replace the transmission parking pawl pin, free of charge. Owner notification letters were mailed November 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A2 R22A3.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.
Risk and remedy
Risk
Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 Altima and 2018-2021 Titan vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk and remedy
Risk
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. Owner notification letters were mailed on May 11, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC798.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Titan and Titan XD pickup trucks. The engine wiring harness could contain an exposed wire that can cause an electrical short or arcing if it contacts another wire.
Risk and remedy
Risk
An electrical short can impair the performance of the engine, transmission, or fuel pump, increasing the risk of an engine stall and a crash. An electrical short or arcing increases the risk of a fire.
Remedy
Nissan will notify owners, and dealers will inspect the engine harness, replacing it if necessary, free of charge. The recall began January 27, 2021. Owners may contact Nissan customer service at 1-800-647-7261
Owner complaints
23 complaints2 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system · Structure › Body
MANUFACTURING DEFECT: 2020 Nissan Titan roof ditch seam sealer failure. Factory sealer cracked/peeled under roof moldings, allowing heavy rainwater ingress into vehicle cab. FAILED WARRANTY REMEDY: Authorized Nissan dealer completed a $0.00 warranty repair on 12/30/2025 at 36,678 miles. Vehicle…
MANUFACTURING DEFECT: 2020 Nissan Titan roof ditch seam sealer failure. Factory sealer cracked/peeled under roof moldings, allowing heavy rainwater ingress into vehicle cab. FAILED WARRANTY REMEDY: Authorized Nissan dealer completed a $0.00 warranty repair on 12/30/2025 at 36,678 miles. Vehicle purchased used on 01/16/2026 at 36,777 miles (17 days/99 miles post-repair). On 08/12/2026 at 43,133 miles, a certified Nissan facility diagnosed total failure of the previous repair. The factory defect failed again in under 8 months and 6,455 miles. ELECTRICAL SAFETY HAZARD: Water channels directly down A/B-pillars onto vital electronic modules, causing severe component short-circuits. Requires complete electronic module/wiring harness replacements. Leaking onto active electrical components poses an imminent risk of sudden dashboard blackouts, complete vehicle stalling while in motion, or short-circuit electrical fires if left unrepaired. ENVIRONMENTAL/HEALTH HAZARD: Continuous un-remedied flooding can cause rapid, extensive toxic black mold growth throughout the headliner and interior cabin, creating an immediate severe respiratory health hazard for occupants. The prior repair replaced the headliner due to this exact issue. CURRENT STATUS: Certified Nissan facility issued a $3,000 estimate, explicitly noting more damages will be found upon teardown. Nissan Consumer Affairs formally denied coverage because the calendar warranty period recently expired, refusing to honor or correct their own failed, incomplete warranty repair. The manufacturer is leaving a severe, documented safety and health hazard completely unaddressed. Due to continued rain, un-remedied repairs, and refusal from Nissan to help mitigate costs from the failed warranty repair the rust is ongoing. This is a known issue with these trucks and Nissan refuses to issue a recall to help repair the vehicles leaving many owners with costly repair bills and vehicles that are unsafe.
- Air bags
Full front collision on Drivers Side 45-50mph, What component or system failed or malfunctioned, and is it available for inspection upon request? - Airbags How was your safety or the safety of others put at risk? - Failed airbag deployment at high rate of impact. Has the problem been reproduced or…
Full front collision on Drivers Side 45-50mph, What component or system failed or malfunctioned, and is it available for inspection upon request? - Airbags How was your safety or the safety of others put at risk? - Failed airbag deployment at high rate of impact. Has the problem been reproduced or confirmed by a dealer or independent service center? Nissan refused to look at the issue at all. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? All police / Collision centers / EMS responders could not understand why they did not deploy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None.
- Engine
The contact owns a 2020 Nissan Titan. The contact stated that while driving at an undisclosed speed, the vehicle intermittently stalled; the contact waited several minutes for the vehicle to return to normal operation. The Check Engine warning light was illuminated. The failure had occurred on…
The contact owns a 2020 Nissan Titan. The contact stated that while driving at an undisclosed speed, the vehicle intermittently stalled; the contact waited several minutes for the vehicle to return to normal operation. The Check Engine warning light was illuminated. The failure had occurred on several occasions. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was taken to a dealer where it was diagnosed and determined that the fuel temperature valve needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the radiator needed to be flushed and refilled. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
- Suspension
Unknown, vehicle was purchased from Insurance Auto Auctions with minor front collision damage that occurred in the State of Georgia. Suspension damage was not revealed until vehicle was delivered by a transporter to my home. Upon inspection of the vehicle it was determined that the McPherson shock…
Unknown, vehicle was purchased from Insurance Auto Auctions with minor front collision damage that occurred in the State of Georgia. Suspension damage was not revealed until vehicle was delivered by a transporter to my home. Upon inspection of the vehicle it was determined that the McPherson shock absorber was defective and broke in 2 pieces causing the release of the spring tension. The Nissan manufacturing defect occurred in the factory welds of the upper strut tower support in that the welds of the shock tower never fused with the vehicle chassis which caused the rupture of the entire upper right front suspension.
- Forward collision avoidance › Automatic emergency braking
The Rear Automatic Braking (RAB) software fails to detect a connected trailer harness. The truck experiences un-commanded, sudden emergency braking during multi-point turns when going from forward to reverse when manueverimg a trailer, creating an immediate hazard of neck injury, trailer…
The Rear Automatic Braking (RAB) software fails to detect a connected trailer harness. The truck experiences un-commanded, sudden emergency braking during multi-point turns when going from forward to reverse when manueverimg a trailer, creating an immediate hazard of neck injury, trailer jackknifing on public roadways or loss of control. this is on a truck that has a brake controller for trailers, the truck knows a trailer is hooked up but repeatedly turns the RAB back on after it driver disables it, furthermore the truck does not have a driver configuration option in settings to permanently disable these features but rather has a temporary button on the center console which resets every time the truck goes from forward to reverse.
- Power train
After replacing the truck frame and one day after returning the truck to me the transmission slipped out of gear while driving 75mph on the freeway. While attempting to brake the transmission seemed to lock up. When I slowed the truck down enough I hit the brakes and shifted the transmission into…
After replacing the truck frame and one day after returning the truck to me the transmission slipped out of gear while driving 75mph on the freeway. While attempting to brake the transmission seemed to lock up. When I slowed the truck down enough I hit the brakes and shifted the transmission into park. By doing this I was able to stop before hitting other vehicles and a guard rail. Nissan replaced the transmission. After several test drives they replaced the second transmission because of shifting problems. The current transmission just recently would not shift into second gear. I’ll be taking it back Monday. In short my transmission has been replaced twice in a months time and is going back to the dealership for additional repairs.
- Unknown or other
Peoria Nissan found a bad weld at the right front strut tower. The weld failed causing a crack in the frame. As a result the entire frame required replacement. Nissan refuses to offer any warranty other than a one year parts warranty for the frame beyond the original manufactures warranty which ends August 2025. Two service advisors advised me they have seen three frames fail in the same area at their dealership.
- Electrical system · Power train
The issues I'm experiencing with this vehicle is delayed pedal response and a whole slew of transmission problems. There are no codes or check engine lights on. When coming to a stop and the vehicle downshifts you can visibly see the RPMs go up with each down shift and sometimes the downshift is so…
The issues I'm experiencing with this vehicle is delayed pedal response and a whole slew of transmission problems. There are no codes or check engine lights on. When coming to a stop and the vehicle downshifts you can visibly see the RPMs go up with each down shift and sometimes the downshift is so harsh going to 1st gear that it feels like another vehicle has bumped me from behind causing the truck to jerk forward and make a clunking sound. There is also a problem when upshifting where the RPMs will jump up before shifting into the next gear. I had a situation where I was turning left on a green light with traffic coming and had plenty of time to make it but when I rolled out into the intersection and hit the gas nothing happened for over 2 seconds. The RPMs didn't move and when I pressed the gas harder the vehicle went into a low gear and the RPMs shot up to about 5000 RPMs and accelerated rapidly to just miss an incoming vehicle. Vehicle has inconsistent shifting where it shifts ok one day and other days it acts erratically. I have been to two different dealerships and both say the truck drives as designed. I have had all the software updates done on this truck that were supposed to correct these issues but they have not helped. I opened up a case with Nissan support and they admitted these transmission problems were being addressed by their engineering team and a new software update would be available some point in the future, this was a year ago.
- Air bags · Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Truck was exiting highway driver tried to disengage cruise control, would not disengage. Driver put truck in neutral to slow down truck but didnt slow down enough to avoid accident. Driver and passenger are in hospital with several injuries. The air bags did not deploy during accident. Insurance is inspecting vehicle.
- Engine · Fuel/propulsion system · Unknown or other
from day one, it has had a hesitation on acceleration from both still and moving normal highway speeds. rarely is acceleration steady, smooth and immediate. dealer has had for regular oil change and this problem has been reported every time . answer was that factory recall was performed and should…
from day one, it has had a hesitation on acceleration from both still and moving normal highway speeds. rarely is acceleration steady, smooth and immediate. dealer has had for regular oil change and this problem has been reported every time . answer was that factory recall was performed and should be better. but NO. over a year now, several visits and nothing resolved. a couple times when i needed that immediate acceleration but with severe hesitation and a semi truck hitting his brakes and blowing horn i would call it a safety problem. im not sure what work was preformed, assuming most time transmission but after research on computer there have been nissans with engine components causing this. please help. where do i go from here?
- Power train
The contact owns a 2020 Nissan Titan. The contact received notification of NHTSA Campaign Number: 22V671000 (Power Train) and 22V457000 (Power Train) however, the parts to do the recall repairs were not yet available. The vehicle was taken to the local dealer, for a routine recall repair where it…
The contact owns a 2020 Nissan Titan. The contact received notification of NHTSA Campaign Number: 22V671000 (Power Train) and 22V457000 (Power Train) however, the parts to do the recall repairs were not yet available. The vehicle was taken to the local dealer, for a routine recall repair where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The mechanic informed the contact the repair would be at her expense. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system
The contact's husband owned a 2020 Nissan Titan. The contact stated while her husband was driving 65-75 MPH, he noticed a smoke odor. The contact's husband veered to the side of the road and immediately exited the vehicle. The contact's husband saw flames between the cabin and the rear of the…
The contact's husband owned a 2020 Nissan Titan. The contact stated while her husband was driving 65-75 MPH, he noticed a smoke odor. The contact's husband veered to the side of the road and immediately exited the vehicle. The contact's husband saw flames between the cabin and the rear of the vehicle. The vehicle became engulfed in fire. The contact's husband attempted to extinguish the fire with fire extinguishers and sustained significant burns on both hands. Additionally, the contact's husband sustained bruises on the left leg. The fire department assisted the contact's husband in extinguishing the fire. The contact's husband received medical assistance and was advised to follow up with a primary care Doctor and a burn specialist. A police report was filed. The vehicle was towed to a tow yard, where it was totaled. The contact related the failure to an unknown recall that was completed on the vehicle in February, 2023. The local dealer and a second dealer, ABC Nissan (1300 E Camelback Rd, Phoenix, AZ 85014), were notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
- Power train
When driving under normal road conditions and slowing down to stop at a light or stop sign the transmission shifts down abruptly to 1st gear and lunges forward like you have been hit in the rear end. Been doing this since new and dealer cannot diagnose or repair the issue. Seems common on these new Titans. Just had to adjust my driving habit to keep on the brakes as slowing down to a stop.
- Exterior lighting › Headlights › High/low beam dimmer switch
The contact owns a 2020 Nissan Titan. The contact stated while driving 45 MPH on a dark roadway, the automatic high-beam headlights failed to activate as needed. The contact was able to manually activate the high-beam headlights. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 24,000.
- Fuel/propulsion system · Power train · Vehicle speed control
Please also reference NTB21-028, NTB21-073. The failed system appears to be the engine/transmission power control. My safety and passenger safety was at risk. A dealer did inspect in May of 2021 and was not able to duplicate and did not perform any corrective action. The problem is twofold. First…
Please also reference NTB21-028, NTB21-073. The failed system appears to be the engine/transmission power control. My safety and passenger safety was at risk. A dealer did inspect in May of 2021 and was not able to duplicate and did not perform any corrective action. The problem is twofold. First the vehicle can fail to accelerate during a rolling stop (i.e. entrance into a traffic circle) and because there is no power can roll slowly into oncoming traffic. Second, the vehicle can shift erratically and is slow to shift into the next gear (high RPM before shifting) and can sometimes flair during shifting. I am now aware that Nissan is and has been aware of this issue however this issue is not currently identified as a recall. Bottom line, I think the hesitation/delayed acceleration is a safety issue and wanted to be sure the NHTSA is informed. Thank you
- Electrical system · Engine · Power train
The problem I am writing about concerns this vehicle and recall #PC773 EGI HARNESS. Reference must also be made to Nissan #NTB20-89 dated December 8, 2020. I purchased this vehicle from Bates Nissan (5501 East Central Texas Expressway, Killeen TX 76543, 254-781-3837) on February 18, 2021 used with…
The problem I am writing about concerns this vehicle and recall #PC773 EGI HARNESS. Reference must also be made to Nissan #NTB20-89 dated December 8, 2020. I purchased this vehicle from Bates Nissan (5501 East Central Texas Expressway, Killeen TX 76543, 254-781-3837) on February 18, 2021 used with 5448 miles. I was told that it had been owned by an employee at the dealership. It is my understanding, as described in NTB20-89, that a Nissan initiated "stop sale" was put into effect in December of 2020. However, Bates Nissan failed to complete this recall prior to selling it to me and did not inform me that there was an open recall on this vehicle. On July 22, 2022 I had a Nissan dealer (LeBrun Nissan, 396 Grant Ave, Auburn NY 13021, 315-253-7700) attempt to perform this recall. The technician did not find any evidence of visible damage on or near the transmission power wires OEM splice, however step 25's "continuity test" of the transmission power wire failed. I am a highly skilled engineer and have reviewed NTB20-89, and find that the transmission power wire continuity test to battery ground is flawed for the following reasons. 1) The process does not isolate (disconnect all ends) the transmission power wire. Therefore, it quite likely that some DVOM's will show continuity to battery ground causing a false positive. 2) Since the recall is to determine if this wires insulation has failed, a continuity test is not appropriate since it cannot measure the integrity of the wire insulation. Therefore, this test could also test as a false negative and allow vehicles to return to service with insulation that is still compromised/weak. Instead, an insulation dielectric test should be performed on this wire. Issue #2 is concerning, since vehicle safety may be at risk and is the primary reason I am informing NHTSA. My hope is that NHTSA has technical people that can review NTB20-89 and discuss with Nissan. I have no confidence that Nissan can fix this issue.
- Fuel/propulsion system
The EVAP Canister and Control Valve clogs with road dust/dirt. Fuel vapors have nowhere to exits the system and fuel will overflow when fueling the vehicle. Fuel vapors have no way to exit the tank when the fuel cap is in place, creating an over pressure. This condition exist on previous year models and Nissan has made recalls and fixes available.
- Electrical system · Fuel/propulsion system
I the last 6 months the truck has the TCM replaced after leaving me stranded on the side of the road. prior to completely going out the two dealers that looked at the truck said there was nothing wrong. the truck has had to be towed in three times to clear the transmission because it thinks it in…
I the last 6 months the truck has the TCM replaced after leaving me stranded on the side of the road. prior to completely going out the two dealers that looked at the truck said there was nothing wrong. the truck has had to be towed in three times to clear the transmission because it thinks it in park. This does not include the multilabel times of having to pulling off the road to shut the truck to reset the transmission. The high pressure fuel pump has gone out then five weeks later the low pressure fuel pump went out. Now a week later the IPDM went out.
- Electrical system
Gps navigation system map arrow go backwards. Dealer replace new gps system, map errow still go backwards.
- Wheels
In january 2021, I took the vehicle in due to tire separation and was told to take to a tire dealer. I had the general grabber apt on my titan. I went to a tire dealer and found I had 3 out of 4 tires that were defective. one could be prorated but the others were not. I ended up purchasing a…
In january 2021, I took the vehicle in due to tire separation and was told to take to a tire dealer. I had the general grabber apt on my titan. I went to a tire dealer and found I had 3 out of 4 tires that were defective. one could be prorated but the others were not. I ended up purchasing a brand new set of tires and due to the issue on these tires with less that 3000 miles on them, I purchased a different brand altogether. I went to the dealer in april for an issue and found that nissan has started to replace these tires based upon a recall. I am now out the money that I paid after I had complained that this tire had already had a safety issue yet now the manufacturer of the tire IS replacing them. I have no problem sending the receipt of the tires purchased but will wait until asked.
- Electrical system
The dash blinks out and resets when driving, especially when we are charging our phones. We were told by our dealer's service department (after keeping our truck 2 days) that it was our chargers. so we bought new chargers and the problem continued. We bought new phones as well, same issue. They have had our truck 10 days now and we have no answers. The issue occurs when the vehicle IS in motion.
- Engine · Power train
I was sitting at a light waiting to turn left. The engine started to idle at almost 2000 toms. I went to accelerate to turn left and I had complete loss of power in the intersection. The engine would not go above idle speed of about 1100 rpm. The check engine light came on. I had to pull over. The…
I was sitting at a light waiting to turn left. The engine started to idle at almost 2000 toms. I went to accelerate to turn left and I had complete loss of power in the intersection. The engine would not go above idle speed of about 1100 rpm. The check engine light came on. I had to pull over. The code reader says the idle air controller has a fault. This IS the second time this has happened but the first time it happened.in a dangerous intersection.
- Electrical system · Service brakes
Automatic braking system applied itself on the highway, truck would not move forward, pulled off the side of the road and called road side assistance. multiple warning signals in the truck.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009069LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11006999DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks (P15) 2021-2023 Maxima (A36) 2022-2023 Pathfinder (R53) 2021, 2023 Rogue (T33) 2022-2023 Sentra (B18) 2020-2021, 2023 Titan/Titan XD (A61) 2023 Versa (N18) AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 6, 2023 NTB23-031 Original bulletin published July 22, 2024 NTB23-031A Bulletin no longer active This bulletin is no longer active. Please discard previous versions of NTB23-031.
- 11006978INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) Pro-X and Pro-4X 2022-2024 Pathfinder (R53) 2021-2023 Rogue (T33) 2020-2024 Titan (A61) 2023-2024 Z (Z34) SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit
- 11006973DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
- 11006969TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for Automatic eCAll locked as CURRENT when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 for Automatic eCAll locked set as CURRENT, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is UNLOCK.
- 11004975FALSE ACTIVATION OF AEB OR FCW This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004969DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004968REAR VIEW MONITOR OR NAVI SYSTEM ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004963INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001208AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10251534MISSING OR CORRUPTED MAP DATA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10249928DIAGNOSING REAR FINAL DRIVE ASSEMBLY LEAKS SERVICE INFORMATION If a Rear Final Drive Assembly (rear solid axle) is found to be leaking from one, or more, of the locations listed below, the source(s) of the leak should first be identified and, if possible repaired before the Rear Final Drive Assembly is considered for replacement. A Rear Final Drive Assembly should not be replaced unless bearing, gear, or other significant damage has occurred. Possible points of fluid leaks: Front Oil Seal (Pinion Seal) Axle Tube Seal ABS Rear Wheel Sensor Rear Axle Wheel Bearing Seal Gear Carrier Cover Gasket Drain Plug IMPORTANT: If a Rear Final Drive Assembly is found to have been replaced for a repairable leak and no internal damage is present, the claim will be charged back. Refer to pages 2-5 for additional information that illustrates and/or describes some, but not all, possible points where fluid leaks can occur, as well as helpful service HINTs. This bulletin is only intended as a diagnostic reference and does not direct or imply repair. Refer to the ESM for any applicable repair procedures, if needed.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10248653FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242159Airbag Control Unit Reprogram Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2020-2023 Nissan Titan vehicles identified in Service Comm and National Service History Open Campaigns to improve performance in certain airbag deployment scenarios. Dealers will inspect, and if necessary, reprogram the Airbag Control Unit. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History Open Campaigns I.D. PC977 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the reprogram is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
- 10242155VOLUNTARY SERVICE CAMPAIGN 2020-2023 TITAN; AIR BAG CONTROL UNIT REPROGRAM INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2020-2023 Titan vehicles to reprogram the Air Bag Control Unit. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC977 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10237594FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current ICC/ADAS part number. 2. Reprogram the ICC/ADAS, if applicable. 3. Configure the ICC/ADAS 4. Erase the DTCs.
- 10237571INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235777DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed. If DTC B2E1B-06 is CRNT in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235721SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235720RUNNING BOARD PROTECTIVE FILM RESIDUE This bulletin is no longer active. Please discard previous versions of NTB18-028.
- 10235717STEP RAIL END CAP CHROME TRIM AVAILABLE AS SEPARATE PART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235709REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Nissan Titan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.