2021 Nissan Titan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Titan › 2021
These records cover every 2021 Nissan Titan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2021 Nissan Titan. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2021 and 2024 Titan vehicles. The Air Bag Control Unit (ACU) may be missing a spacer, which can allow the fastener to loosen and result in an unsecured ACU.
Risk and remedy
Risk
An unsecured ACU can prevent or delay air bags from deploying as intended, increasing the risk of injury in a crash.
Remedy
Dealers will replace the ACU, free of charge. Owner notification letters were mailed September 19, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD120.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Risk and remedy
Risk
A vehicle rollaway increases the risk of a crash.
Remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) Model Year 2023 Titan vehicles: reprogram TCM Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Frontier and Titan vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Risk and remedy
Risk
A vehicle rollaway increases the risk of a crash.
Remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will replace the transmission parking pawl pin, free of charge. Owner notification letters were mailed November 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A2 R22A3.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.
Risk and remedy
Risk
Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 Altima and 2018-2021 Titan vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk and remedy
Risk
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. Owner notification letters were mailed on May 11, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC798.
Owner complaints
58 complaints3 involved a crash3 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system · Electrical system › Propulsion system › Charging › Cable/cord › Accessory
The contact owns a 2021 Nissan Titan. The contact stated while in a grocery store parking lot, the vehicle failed to start. The contact called her husband, who replaced the battery; however, the failure recurred at a later date. The contact stated that the battery was replaced four times since 2021…
The contact owns a 2021 Nissan Titan. The contact stated while in a grocery store parking lot, the vehicle failed to start. The contact called her husband, who replaced the battery; however, the failure recurred at a later date. The contact stated that the battery was replaced four times since 2021 due to the same failure, but the issue persisted. Additionally, the battery gauge fluctuated erratically. The vehicle was taken to the dealer for diagnostic testing. The failure mileage was approximately 5,000.
- Power train
My 2021 Nissan Titan has rolled away on several occasions, when the shift lever is in the parked position. I needed to use the foot parking brake and wheel chucks to stop and secure the vehicle.
- Engine · Fuel/propulsion system · Vehicle speed control
Vehicle has on a handful of occasions stalled or has no throttle response, when taking off from a stop light. The last 2 times this happened the truck engine was till running, but had no throttle response. I had to shift to neutral and pump gas with no input to throttle. Vehicle is very dangerous…
Vehicle has on a handful of occasions stalled or has no throttle response, when taking off from a stop light. The last 2 times this happened the truck engine was till running, but had no throttle response. I had to shift to neutral and pump gas with no input to throttle. Vehicle is very dangerous to drive. Dealership has had numerous repair attempts while vehicle was still under WT. I still don't trust vehicle as it still has very little throttle input idle is terrible and truck lurches on take off's. There is a Nissan Consumers affairs case open on truck with a settlement of $1700 dollars with me taking all the risk. Vehicle is now out of warranty as of a few weeks ago.
- Electrical system
After about a year and a half, my truck either won’t want to start or won’t start. I purchased my truck new in early 2022 and I am on my 3rd new battery. Now in late 2026, they are telling me that I shouldn’t take short trips because the “smart charger” won’t have enough time to fully charge the…
After about a year and a half, my truck either won’t want to start or won’t start. I purchased my truck new in early 2022 and I am on my 3rd new battery. Now in late 2026, they are telling me that I shouldn’t take short trips because the “smart charger” won’t have enough time to fully charge the battery. I have read that people are disconnecting something on the truck and it fixes the problem. I am not a mechanic and I don’t feel like I have to regulate what trips I take in my fairly new vehicle. I have recently been leaving my truck running when I take short trips because I don’t have time to wait on someone to jump me off if the truck won’t start. Also, I have been jumped off twice in the past and it takes an hour or two to wait. I also get check manual in the dash and other warnings to don’t make sense.
- Electrical system
2021 Nissan Titan XD was being driven. I was listening to an audio book through android auto. I began to hear a noice I can best describe as a beep or squeal like you might hear from an electronic toy with a battery about to die. I thought the sound was coming from the center console and was…
2021 Nissan Titan XD was being driven. I was listening to an audio book through android auto. I began to hear a noice I can best describe as a beep or squeal like you might hear from an electronic toy with a battery about to die. I thought the sound was coming from the center console and was trying to identify the source when I observed flames erupt behind the passenger door speaker grill. I exited the vehicle and opened the passenger side door where I patted the speaker grill and was able to extinguish the flame. I called 911. The call connected via bluetooth and I was able to hear the call through the other speakers. I pulled the door panel cover open and was able to observe the speaker was damaged. I reached in and pulled the connector out of the top of the speaker to hopefully ensure it would not reignite. The connector was not hot, melted or damaged.
- Power train
Dealership signed off on NHTSA Recall 22V671 / Nissan Bulletin NTB22-085 in 2023 as 'reprogramming not needed.' The vehicle's transmission software is currently mismatched/corrupted, causing transmission fault codes. The manufacturer (Nissan Consumer Affairs) and the local dealer are refusing to honor the safety remedy and are attempting to charge a $240 diagnostic fee to investigate a failed recall campaign.
- Unknown or other
Paint chipping and bubbling on roof
- Power train
Two different incidents involving the transmission. The first was going at a moderate speed, it’s a nine speed transmission. It shifted down into second gear, revving the engine horribly and throwing me forward somewhat. If this had happened at highway speeds it could have locked up the back wheels…
Two different incidents involving the transmission. The first was going at a moderate speed, it’s a nine speed transmission. It shifted down into second gear, revving the engine horribly and throwing me forward somewhat. If this had happened at highway speeds it could have locked up the back wheels causing me to loose control of the vehicle. I have picture of the dash panel showing it shifted down to second gear. I’m not sure how to attach it here. I pulled over and put it in park, then went back to drive and it reset itself. When I took it to the dealership they said since it wasn’t actively doing it they could not help me. It was still under warranty at this point. The second incident was when I was at a stop sign on an uphill grade. The service transmission light came on and the vehicle started to roll backwards very fast. I hit the brake but had nowhere to go but forward. I had to accelerate quite a bit just to get it to barely move forward and get out of traffic. Luckily I was near my house. I returned home and having some automotive knowledge I disconnected the battery and it reset the computer and transmission. Once again it drove normal. Had this happened in heavy traffic at high speeds I could have been stranded on a busy freeway. Once again the dealership said if it wasn’t actively doing the problem they couldn’t help me. I have since read their is a lawsuit pending against Nissan for these very issues, telling me I’m not the only one having these problems. The second incident occurred just a few weeks after the 5 years warranty was out. The vehicle still only has 45,000 miles on it. Both these defects could cause injury to myself or others.
- Electrical system
I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely…
I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely impair vehicle safety and usability. The infotainment head unit screen is completely black and unresponsive. The rear backup camera fails to activate when the vehicle is shifted into reverse, eliminating a federally mandated safety feature. During the first failure, the mirror adjustment controls stopped functioning simultaneously with the infotainment failure. Steering wheel audio controls do not activate or change the issue. Although my phone shows as connected to CarPlay when plugged into the vehicle, no display or control function during the failure. These failures have recurred three times, the 2nd time immediately after the first repair. Despite replacing the head unit on the 2nd attempt, it is in for a third time. In total, the truck has been out of service for nearly a month due to these electrical issues. The problem points to a systemic electrical or communication fault affecting multiple vehicle systems. The loss of the backup camera constitutes a significant safety hazard. The vehicle is currently unusable in its full potential in this condition. Repairs have been conducted under an extended warranty with Zurich, including previous head unit replacements. The dealer has performed extensive diagnostics. Electrical grounds, wiring harnesses, and control modules are suspected to be involved. Despite these efforts, the issue persists, significantly impacting vehicle safety and operation. The inability to use the backup camera compromises safety while reversing. The loss of infotainment and steering wheel controls reduces driving convenience and distracts from safe operation. Extended repair downtime affects my ability to use the vehicle reliably. Please advise.
- Electrical system · Structure › Body · Suspension
NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they…
NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they will not deploy under every condition, but I do expect additional protection outside of a seatbelt in a collision at a high rate of speed. In the first Collision, I was going 45 MPH. I had injuries to my neck and back. I had extensive work done to the suspension, drivers door, headlight, fender, bumper, grill, and the hood. In my second collision, a deer ran into my truck while I was traveling at 70 MPH. The head of the deer damaged the headlight and wiring harness, the bumper, grill, and hood and its body heavily damaged my passenger front door and fender. My passenger rear door also had some damage. No injuries occurred but the impacts should have caused a deployment. I am aware that there was a Recall on 2021 & 2024 Titans about the air bags having a delayed or failed deployment however I received no letter from this, neither is this in any of my printed service records. I would like Nissan to inspect my air bag system to see if there’s a defect that is causing them not to deploy or to make sure that my Titan was not missed in the group of trucks that had this defect, that way the recall can be extended to more 2021 Titans. I am in fear to drive this truck due to the fact that it may not protect me in the case of another accident. I am ready to purchase another Titan and have been loyal to the Nissan brand after owning 4 Altimas, 1 Armada, and soon to be 2 Titans.
- Electrical system · Service brakes
My Titan had no real indicators or trouble codes but failed into limp mode and began to smoke and caught on fire! Nissan refused to investigate as they claimed the 2021 was unaffected but shares the same manufacturer plant and engine harness from the 2020.
- Electrical system
The contact owns a 2021 Nissan Titan. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shut off as needed. The contact stated that the message "See Owner’s Manual" was displayed on the instrument cluster. The contact stated that the Owner’s Manual suggested…
The contact owns a 2021 Nissan Titan. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shut off as needed. The contact stated that the message "See Owner’s Manual" was displayed on the instrument cluster. The contact stated that the Owner’s Manual suggested that the ignition button should be placed in the off position for 10-seconds. The contact stated that the suggestion failed to work, and the contact waited until the vehicle ran out of fuel. The contact had the vehicle towed to a local dealer. The dealer informed the contact that water from a drain tube had leaked onto the power control module and caused a short circuit. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 39,878.
- Unknown or other
2021 nissan titan Recall transmission part on back order Vehicle unsafe
- Air bags
The contact owns a 2021 Nissan Titan. The contact stated that while driving at 40 MPH, another vehicle turned in front of their vehicle, causing the contact's front end to hit the other vehicle's passenger side. The air bags failed to deploy. Both vehicles had severe damage to the body of the…
The contact owns a 2021 Nissan Titan. The contact stated that while driving at 40 MPH, another vehicle turned in front of their vehicle, causing the contact's front end to hit the other vehicle's passenger side. The air bags failed to deploy. Both vehicles had severe damage to the body of the vehicle. The contact received a concussion and needed medical assistance. A police report was filed. The vehicle was towed but the final decision regarding it being totaled had not been decided. The vehicle had not been taken to the dealer and the cause of the air bags failing had not been diagnosed. The vehicle had not received any repairs. The dealer was contacted, and they were referred to the manufacturer. The manufacturer was not made aware of the failure. The failure mileage was 77,000.
- Back over prevention
The contact owns a 2021 Nissan Titan. The contact stated that while reversing, the back-up camera display screen appeared distorted, with lines inside the image. The contact stated that the failure created a visibility hazard. The vehicle was not yet repaired. The local dealer was notified of the…
The contact owns a 2021 Nissan Titan. The contact stated that while reversing, the back-up camera display screen appeared distorted, with lines inside the image. The contact stated that the failure created a visibility hazard. The vehicle was not yet repaired. The local dealer was notified of the failure and informed the contact that the camera infotainment display needed to be replaced; however, the part was on backorder and not currently available. The manufacturer was also notified of the failure and confirmed that the part was unavailable. The failure mileage was approximately 47,000.
- Electrical system
Vehicle stalled earlier in the day and displayed Service AT. Symptoms included loss of power, fluctuating service lights, but no DTC codes. Shortly after powering off and starting vehicle functioned as intended with slight smoke when activating ac. Vehicle stalled again later within the day…
Vehicle stalled earlier in the day and displayed Service AT. Symptoms included loss of power, fluctuating service lights, but no DTC codes. Shortly after powering off and starting vehicle functioned as intended with slight smoke when activating ac. Vehicle stalled again later within the day, experiencing immediate loss of power with smoke emitting from the engine bay sides. Electrical system began to flash indicating malfunctioning with darker smoke indicating flame intensity. Vehicle was coasted to a safe location away from personal property and other vehicles to ensure safety of surrounding area. Fire Department was contacted as soon as possible after exiting the vehicle and removing as many personal belongings as possible. Truck was engulfed in flames and was unable to be salvaged. Total loss.
- Electrical system · Steering · Unknown or other
Twice after a rain I've found substantial amount of water leaking from the driver side, left side dashboard near the ebrake peddle and under steering wheel. The inside padding around the frame is soaked. It appears it could be broken windshield seal or leaking sunroof. I also have video.
- Service brakes
The contact owns a 2021 Nissan Titan. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal displayed an abnormal pulsation. The vehicle seemed to return to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The…
The contact owns a 2021 Nissan Titan. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal displayed an abnormal pulsation. The vehicle seemed to return to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined there was excessive wear on the front and rear rotors, as well as excessive wear on the rear brake pads. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 33,000.
- Unknown or other
The sunroof exploded due to the high temperature
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
I was traveling on the Interstate at about 50 miles an hour. I went under a bridge and my front crash avoidance sensors malfunctioned and the breaks were applied. My truck completely locked down to a stop and I could not get the truck to move. I in turn was hit in the rear end by a semi truck. The local Nissan dealership started that it was a known.
- Forward collision avoidance › Automatic emergency braking
Braking system activates when going under a bridge that is casting a shadow. This has happened multiple times
- Unknown or other · Vehicle speed control
The instrument cluster on the dashboard and continuing down the center console, entertainment screen, heating/ cooling controls to the usb ports on my 2021 Nissan Titan..the entire cluster of indicator lights, alarms, settings etc. create a dangerous element of distraction never experienced in my…
The instrument cluster on the dashboard and continuing down the center console, entertainment screen, heating/ cooling controls to the usb ports on my 2021 Nissan Titan..the entire cluster of indicator lights, alarms, settings etc. create a dangerous element of distraction never experienced in my driving history. Take a look! Please investigate the entire aray of the dash lights when illuminated at night. It's a truck not a Boeing 747. These unproven driver aids provide nothing but discraction when attentiveness is what highway safety relies on from all motorists. As a side note: The crusise control on this Nissan vehicle does not control your speed. The mileage indicator before fuel runs out stops showing miles till empty at around 40 miles. Say you're traveling with a young child at night and you merely want an indication of miles till empty to determine if you should take the baby home and get fuel tomorrow or, if it's a more critical situation. There is a danger of distracted driving akin to texting while driving with this cluster of controls, warning lights and an aray of information indicators as distracting as I've found on this Nissan Titan. I should not have to "bone-up" on the owners manual to simply operate a motor vehicle.
- Power train
The contact owns a 2021 Nissan Titan. The contact received notification of NHTSA Campaign Numbers: 22V671000 (Power Train) and 22V457000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
The contact owns a 2021 Nissan Titan. The contact received notification of NHTSA Campaign Numbers: 22V671000 (Power Train) and 22V457000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Forward collision avoidance › Automatic emergency braking
The vehicles automatic emergency braking system falsely triggers under certain conditions. It most commonly occurs when the the vehicle travels under bridges in sunny, clear conditions. Presumably, the vehicle believes that the shadow cast by the bridge is an object when it is in fact just a…
The vehicles automatic emergency braking system falsely triggers under certain conditions. It most commonly occurs when the the vehicle travels under bridges in sunny, clear conditions. Presumably, the vehicle believes that the shadow cast by the bridge is an object when it is in fact just a shadow. After this happened three times in a 20 mile stretch, the vehicle displayed a warning light saying that the system had malfunctioned and automatically turned the forward collision system off. The problem still occurs to this day when driving under the conditions previously described and has nearly caused a number of accidents. The vehicle is available for inspection upon request.
- Power train
2021 nissan titans were equipped with nissan's new 9 speed transmission. People are having major issues with this new transmission including me. I bought my brand new 2021 nissan titan in January of 2022. I have had issues with the transmission since day 1. Hard shifts from 1 to 4th gear. Always…
2021 nissan titans were equipped with nissan's new 9 speed transmission. People are having major issues with this new transmission including me. I bought my brand new 2021 nissan titan in January of 2022. I have had issues with the transmission since day 1. Hard shifts from 1 to 4th gear. Always searching for gears. The safety issue is when you come to a stop the truck lurches forward on the last downshift causing the driver to almost hit the car in front of them. Also, when coasting to a stop every downshift is harsh and it slows the truck down because it's shifting to a lower gear to soon. Nissan performed an engine/transmission computer update but that didn't resolve anything and now they tell me there's nothing they can do about it.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11006999DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks (P15) 2021-2023 Maxima (A36) 2022-2023 Pathfinder (R53) 2021, 2023 Rogue (T33) 2022-2023 Sentra (B18) 2020-2021, 2023 Titan/Titan XD (A61) 2023 Versa (N18) AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 6, 2023 NTB23-031 Original bulletin published July 22, 2024 NTB23-031A Bulletin no longer active This bulletin is no longer active. Please discard previous versions of NTB23-031.
- 11006978INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) Pro-X and Pro-4X 2022-2024 Pathfinder (R53) 2021-2023 Rogue (T33) 2020-2024 Titan (A61) 2023-2024 Z (Z34) SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit
- 11006973DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
- 11006969TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for Automatic eCAll locked as CURRENT when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 for Automatic eCAll locked set as CURRENT, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is UNLOCK.
- 11006466***** Campaign Summary ***** Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on seven (7) specific 2021 and 2024 Nissan Titan vehicles identified in Service Comm and DBS National Service History. Due to a supplier issue that has since been corrected, the Airbag Control Unit (ACU) baseplate in affected vehicles is missing a spacer that prevents interference between the ACU baseplate fastener end and the vehicles floor pan. As a result, the fastener may become loose due to potential floor pan interference. If the fastener becomes loose, the ACU will no longer be secure which could possibly result in a delayed inflation or non-deployment of the airbag; increasing the risk of injury in the event of a crash. Dealers will replace the Airbag Control Unit. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history Open Campaign I.D. PD120 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied. 3. Dealers should use NTB24-041 to remedy any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle.
- 11006462VOLUNTARY SAFETY RECALL CAMPAIGN 2021 AND 2024 TITAN/TITAN XD; AIR BAG DIAGNOSIS SENSOR UNIT Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2021 and 2024 Titan and Titan XD vehicles to replace the air bag diagnosis sensor unit. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PD120 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- 11004975FALSE ACTIVATION OF AEB OR FCW This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004969DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004968REAR VIEW MONITOR OR NAVI SYSTEM ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004963INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001208AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10251534MISSING OR CORRUPTED MAP DATA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10249928DIAGNOSING REAR FINAL DRIVE ASSEMBLY LEAKS SERVICE INFORMATION If a Rear Final Drive Assembly (rear solid axle) is found to be leaking from one, or more, of the locations listed below, the source(s) of the leak should first be identified and, if possible repaired before the Rear Final Drive Assembly is considered for replacement. A Rear Final Drive Assembly should not be replaced unless bearing, gear, or other significant damage has occurred. Possible points of fluid leaks: Front Oil Seal (Pinion Seal) Axle Tube Seal ABS Rear Wheel Sensor Rear Axle Wheel Bearing Seal Gear Carrier Cover Gasket Drain Plug IMPORTANT: If a Rear Final Drive Assembly is found to have been replaced for a repairable leak and no internal damage is present, the claim will be charged back. Refer to pages 2-5 for additional information that illustrates and/or describes some, but not all, possible points where fluid leaks can occur, as well as helpful service HINTs. This bulletin is only intended as a diagnostic reference and does not direct or imply repair. Refer to the ESM for any applicable repair procedures, if needed.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10248653FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242159Airbag Control Unit Reprogram Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2020-2023 Nissan Titan vehicles identified in Service Comm and National Service History Open Campaigns to improve performance in certain airbag deployment scenarios. Dealers will inspect, and if necessary, reprogram the Airbag Control Unit. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History Open Campaigns I.D. PC977 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the reprogram is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
- 10242155VOLUNTARY SERVICE CAMPAIGN 2020-2023 TITAN; AIR BAG CONTROL UNIT REPROGRAM INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2020-2023 Titan vehicles to reprogram the Air Bag Control Unit. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC977 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealers inventory.
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10237594FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current ICC/ADAS part number. 2. Reprogram the ICC/ADAS, if applicable. 3. Configure the ICC/ADAS 4. Erase the DTCs.
- 10237571INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235777DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed. If DTC B2E1B-06 is CRNT in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235721SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235720RUNNING BOARD PROTECTIVE FILM RESIDUE This bulletin is no longer active. Please discard previous versions of NTB18-028.
- 10235717STEP RAIL END CAP CHROME TRIM AVAILABLE AS SEPARATE PART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235709REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Nissan Titan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.