2012 Toyota 4RUNNER
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › 4RUNNER › 2012
These records cover every 2012 Toyota 4RUNNER. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2012 Toyota 4RUNNER. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Risk and remedy
Risk
If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
Remedy
SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Risk and remedy
Risk
Contact with an exhaust tip may result in personal injury.
Remedy
SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Risk and remedy
Risk
Contact with an exhaust tip may result in personal injury.
Remedy
SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…
Risk and remedy
Risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Gulf states toyota IS recalling certain model year 2012 4runner and sienna vehicles, equipped with non-original equipment remote engine starters. a malfunction in the audiovox electronics brand remote engine starter module can prevent normal communication of the vehicles controller area network (can).
Risk and remedy
Risk
If this condition occurs, antilock braking and stability control may be lost, increasing the risk of a crash. Drivers should receive dashboard warning lights warning them of a malfunction.
Remedy
Gulf states toyota will notify owners, and dealers will replace the remote engine starter with a new one free of charge. the safety recall IS expected to begin on or about june 4, 2012. owners may contact toyota at 1-800-444-1074.
Owner complaints
96 complaints5 involved a crash1 involved a fire9 injuries
What owners report most
Latest complaints
- Steering
Consistent steering wheel shake between 60-65 mph. This is a very well known issue on the 2010-2024 4Runners and it drives me and many others crazy, and feels unsafe to drive with. Will happen almost anytime I’m on the highway. My vehicle only has 48k miles. This needs to be addressed.
- Engine
Vehicle radiator light came on, shortly thereafter (5-10 min) vehicle overheated. Waited for vehicle to cool down, then drove home. The following day drove the vehicle to dealership. After an inspection the dealer stated the heads are cracked and needed to be replaced. When I asked how this…
Vehicle radiator light came on, shortly thereafter (5-10 min) vehicle overheated. Waited for vehicle to cool down, then drove home. The following day drove the vehicle to dealership. After an inspection the dealer stated the heads are cracked and needed to be replaced. When I asked how this could happen to a car that is regularly serviced with only 90k miles his response was "the original heads were made of weaker metal, the replacement ones are upgraded. We haven't had any come-backs on the ones we've replaced". I then asked, well how many vehicles has this impacted? Sounds like this should be covered under a recall? His response "We've had quite a few in the past month or so, seems to be happening when vehicles get to the 70-80k range." Sounds to me like Mazda knew the heads were made from inferior products which is why they upgraded the part on newer models.
- Fuel system, gasoline › Delivery › Fuel pump
The contact owns a 2012 Toyota 4Runner. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The Police Department called and arranged for the vehicle to be towed to an authorized dealer to be diagnosed. The contact was informed…
The contact owns a 2012 Toyota 4Runner. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The Police Department called and arranged for the vehicle to be towed to an authorized dealer to be diagnosed. The contact was informed that the fuel pump had disintegrated and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. No further assistance was provided. The failure mileage was approximately 87,000.
- Fuel system, other › Delivery › Fuel pump
I was driving on the expressway, at about 70 to 75 miles. Suddenly the vehicle just slowed down to 40 miles per hour. I almost got hit from the back by a truck. But, then it suddenly picked back up. this has happened several times but the shop nor the dealer could tell me what was wrong. I finally…
I was driving on the expressway, at about 70 to 75 miles. Suddenly the vehicle just slowed down to 40 miles per hour. I almost got hit from the back by a truck. But, then it suddenly picked back up. this has happened several times but the shop nor the dealer could tell me what was wrong. I finally took it to another shop and they said it was the fuel pump. So I start researching to see if there were recalls on the fuel pump and yes their are. But not for my vehicle year. They are for 2013 to 2020. What can I do about that? This started about 3 to 4 months ago.
- Air bags
2012 toyota 4runner. Consumer writes in regard to takata front passenger airbag inflator safety recall. *Ld the consumer requested to have a recall notice mailed to a current address. *Js
- Electrical system · Unknown or other
The backup camera does not work consistently. While not moving and then shifiting into reverse, the screen does not change or changes to something other than the camera. It usually stops working after several stops and shifts into reverse. Sometimes it goes 2 or 3 days without displaying and then starts working again another day.
- Unknown or other
My vehicle frame and gas tank protector shield IS rusting abnormally way faster than it should be. *tr
- Fuel/propulsion system
Leaving the sonic drive in parking lot my vechile died as I was turning on the street. It showed that the gas tank had a 1/4 tank of gas but the tank was empty
- Air bags
I am the owner of a 2012 toyota 4runner which has a current air bag recall. the parts were not available before our military pcs transfer overseas. they became available after my move overseas, but toyota has not been able to assist in replacing my airbags. I am not getting ready to transfer…
I am the owner of a 2012 toyota 4runner which has a current air bag recall. the parts were not available before our military pcs transfer overseas. they became available after my move overseas, but toyota has not been able to assist in replacing my airbags. I am not getting ready to transfer back to the u.s. And this might affect my shipment of pov. any assistance IS greatly appreciated. -lcdr [xxx], uscg (living in the netherlands) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
TL* the contact owns a 2012 toyota 4runner. The contact stated while driving 51 mph, the contact stated in an attempt to avoid a head on collison, he swerved, losing control of the vehicle sliding into a tree in the snow. the contact stated that the air bags failed to deploy at 18 mph per the…
TL* the contact owns a 2012 toyota 4runner. The contact stated while driving 51 mph, the contact stated in an attempt to avoid a head on collison, he swerved, losing control of the vehicle sliding into a tree in the snow. the contact stated that the air bags failed to deploy at 18 mph per the electronic data recorder (edr). The contact stated that the passenger dislocated his left shoulder as well as leg injuries due to hitting the dashboard. The driver and passenger sustained whiplash. The contact stated that he and the passenger sought medical attention several days later. A police report was filed. The vehicle was towed to an auto body repair shop. The contact mentioned that the vehicle was serviced under an air bags recall at toyota of portland (55 ne broadway st, portland, or 97232) in 2019. The manufacturer was notified of the failure as the edr information was retrieved by them and a case was opened. The approximate failure mileage was 118,000.
- Air bags
TL* the contact owns a 2012 toyota 4runner. The contact stated that while driving at 50 mph, while it was raining, with a vehicle driving in the oncoming lane, the contact swerved to the right of the roadway not to prevent a crash with the oncoming vehicle. the tire hit a patch of snow, the…
TL* the contact owns a 2012 toyota 4runner. The contact stated that while driving at 50 mph, while it was raining, with a vehicle driving in the oncoming lane, the contact swerved to the right of the roadway not to prevent a crash with the oncoming vehicle. the tire hit a patch of snow, the contact lost control of the vehicle and crashed into a tree at approximately 30 mph. The contact stated that the air bags failed to deploy. The contact sustained left hand, shoulder, and whiplash injuries while front seat passenger sustained a dislocated shoulder. The contact also stated that the floor space underneath the dashboard shifted forward six to eight inches injuring the passenger's right leg. Both the driver and the passenger required medical attention. A police report was filed. The vehicle was towed to an independent collision center and later towed by the insurance company to a tow lot. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 118,000.
- Electronic stability control (esc) · Service brakes, hydraulic · Vehicle speed control
Approximately 7:45 am on 9/18/19, my son while coming home from work, had an accident. I was not with him at the time. When he showed up at home after the incident, he explained how he was unable to stop the vehicle before it collided with the vehicle in front. He articulated that when he applied…
Approximately 7:45 am on 9/18/19, my son while coming home from work, had an accident. I was not with him at the time. When he showed up at home after the incident, he explained how he was unable to stop the vehicle before it collided with the vehicle in front. He articulated that when he applied the brakes, it was as if he vehicle sped up. remembering years back during a presidential campaign, this was an issue with some other toyota's. The verdict was the place mats interfered with the pedals. When I released the vehicle from the tow lot, I checked and this was not the case as the floor mat was secure. I have driven toyota vehicles since the early ninety's and have owned five. Checking for recalls as a result of this I found multiple incidents on record. The panic braking system surprised me the first time I experienced it. Low speeds (25mph or less) I thought a true asset but because of the quick stopping, higher speeds worried me. Never needed the panic brake but once. some how, I believe the communication (ai) with the panic, anti-lock, braking system, and the way it communicates speed and conditions IS the culprit. the insurance company IS in possession of the 4runner and I still have the title. Please contact me to advise how to proceed. They seem anxious to get the title but I am animate to know if conditions or vehicle defects played a part in the accident. When I mentioned this to the insurance company, they avoided the issue.
- Air bags
TL* the contact owns a 2012 toyota 4runner. The contact received notification of nhtsa campaign number: 19v005000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Larry h. Miller colorado springs (15 e motor way, colorado springs, co…
TL* the contact owns a 2012 toyota 4runner. The contact received notification of nhtsa campaign number: 19v005000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Larry h. Miller colorado springs (15 e motor way, colorado springs, co 80905, (719) 623-4850) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2012 toyota 4runner. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sun toyota (3001 US-19, holiday, fl 34691, (727)…
TL* takata recall. The contact owns a 2012 toyota 4runner. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sun toyota (3001 US-19, holiday, fl 34691, (727) 310-3070) was contacted and confirmed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
"Takata recall" I contacted the auto dealer who sold the vehicle, in order to address the air bag issue. That was a couple of months ago. As of todat (dec 15, 2017) the dealer takes no action to fix it.
- Steering · Unknown or other
The wiring in my steering column connected to the horn in the clock spring has caused my horn to not work . I got my car diagnosed and they said that the clock spring needs to be replaced. It cost $1020.31 to get fixed. They told me it was nothing I caused or could have prevented .i feel this IS a…
The wiring in my steering column connected to the horn in the clock spring has caused my horn to not work . I got my car diagnosed and they said that the clock spring needs to be replaced. It cost $1020.31 to get fixed. They told me it was nothing I caused or could have prevented .i feel this IS a safety hazard to me and everyone else out on the road. It's illegal to not have a horn and toyota refuses to fix it . Apparently there was a recall on some older model 4runners for the same problem. I feel unsafe knowing I cannot use my horn and that it may cause my air bag to not deploy . Can someone please help me before someone gets seriously injured.
- Air bags
Takata recall with no incidents
- Air bags
Takata recall
- Air bags
TL* takata recall. The contact owns a 2012 toyota 4runner. The contact stated that nhtsa campaign number: 17v006000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in february of 2017. The dealer (ernie palmer toyota, 1290 cassat ave…
TL* takata recall. The contact owns a 2012 toyota 4runner. The contact stated that nhtsa campaign number: 17v006000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in february of 2017. The dealer (ernie palmer toyota, 1290 cassat ave, jacksonville, fl, 32205) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall
- Air bags
Takata recall - I got a notice in the mail about this defect in my vehicle almost a year ago. It claims that whomever rides in the passenger side IS at risk of potential death due to faulty airbag components. It goes on to warn that no one should ride in the passenger seat until a remedy has been…
Takata recall - I got a notice in the mail about this defect in my vehicle almost a year ago. It claims that whomever rides in the passenger side IS at risk of potential death due to faulty airbag components. It goes on to warn that no one should ride in the passenger seat until a remedy has been established to fix the problem. This IS our main vehicle and mode of transportation. My wife has to regularly ride in the passenger side of the vehicle, putting her life in constant danger, because we have no other option available. I keep checking week after week to see if a plan has been implemented to rectify this situation, but week after week nothing has been done. My patience IS growing thin, and I feel helpless to keep my family safe.
- Air bags
Takata recall - IS taking much too long. my concern and toyota warning expressed about the recall IS it creates a danger to front seat passengers and does not allow me to use the vehicle front seat. this IS very inconvenient as well as unsafe. II have contacted my dealership and keep getting notices but nothing happens. when will remedy be available?
- Air bags
Takata recall. It has been 10 months since the recall was announced on january 9, 2017, yet there IS still no solution/remedy for it by toyota. The recall status IS still listed as "recall incomplete. Remedy not yet available". In the meantime, thousands of us 4runner drivers are at risk to injury or death due to this defect. That IS unacceptable.
- Air bags
Takata recall - toyota will not replace my toyota 4R airbags. Toyota says they have no parts & don't know when they will have parts. I can't keep driving around with defective air bags
- Air bags
TL* takata recall. The contact owns a 2012 toyota 4runner. The contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (hendrick toyota north charleston, 7151…
TL* takata recall. The contact owns a 2012 toyota 4runner. The contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (hendrick toyota north charleston, 7151 rivers ave, north charleston, sc 29406, (843) 804-6648) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available. *bf updated 8/21/18*jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
- 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Every Toyota 4RUNNER model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.