2017 Toyota 4RUNNER
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › 4RUNNER › 2017
These records cover every 2017 Toyota 4RUNNER. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2017 Toyota 4RUNNER. Newest first.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An overloaded vehicle can increase the risk of a crash.
Remedy
SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
Risk and remedy
Risk
If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Risk and remedy
Risk
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Gulf States Toyota, Inc (Gulf States) is recalling certain 2016-2017 4Runner vehicles equipped with the TFORCE accessory package. The fasteners for the aftermarket roof rack may have been improperly tightened.
Risk and remedy
Risk
If the roof rack fasteners loosen, the roof rack may detach from the vehicle, increasing the risk of a crash.
Remedy
Gulf States will notify owners, and dealers will inspect and, as necessary, tighten the roof rack fasteners, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Gulf States' number for this recall is 17R1.
Owner complaints
36 complaints3 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Unknown or other
The car was running while in park. Our son got and and shifted the car into reverse from the passenger seat. The gear shift will engage without applying the brake or even without running and in park. The car crashed into one of our other vehicles parked behind the 4 runner. There is a malfunction with the automatic shift locking mechanism otherwise known as the safety interlock.
- Electrical system
For the 2nd time in 5 weeks, the main wiring harness and knock sensor have been eaten and destroyed by rodents. This has caused thousands of dollars worth of damage, and it's due to the soy based wiring used in the wiring harness. I cannot keep this vehicle outside for any period of time without the threat of the harnesses getting chewed.
- Unknown or other
I was driving on the highway with no one around me. Temperature was around 60 degrees at 7:15am. My sunroof glass shattered as if it was a gunshot and the glass was pointed outward. It terrified my special needs child and myself and took a while for her to calm down. I drove it home later and opened up the sunroof to shattered glass everywhere. I have looked online and it is a known defect. I have a dash cam as well.
- Fuel/propulsion system
2017 Toyota 4 runner SR5 While driving on the highway the vehicle stopped apparently the fuel pump stopped working and could not get going anymore. I had a mechanic come to the house with a PC and test it. He told me that’s a change that will need to take place in a garage. Luckily I was able to stop on the side and paid someone to bring car home
- Engine · Fuel/propulsion system
Throttle has a lag when depressing gas pedal (occasionally a dead petal symptom) research indicates a TSB T-SB-0166-10 exist that relates to this issue. Lack of Toyota dealer assistance with this issue when contacted (Toyota of Round Rock Texas 78664) This issues is a safety concern when…
Throttle has a lag when depressing gas pedal (occasionally a dead petal symptom) research indicates a TSB T-SB-0166-10 exist that relates to this issue. Lack of Toyota dealer assistance with this issue when contacted (Toyota of Round Rock Texas 78664) This issues is a safety concern when operating vehicle due to lack of throttle response when accelerating into traffic. When issue occurs, vehicle "stalls" and creates a dangerous situation that eventually will result is an accident.
- Power train · Steering · Suspension
Front struts are leaking which are causing the vehicle to drive inconsistently. The struts should not have to be replaced this soon when the vehicle is being used on normal condition roads. After researching, it appears this is a manufacturer, Toyota, issue, that is known, and Toyota should be issuing a recall for replacement due to the number of incidences that are known on the 4-Runner.
- Latches/locks/linkages › Doors › Latch · Unknown or other
I have owned my vehicle since 2017 and since then I have had to change the locks over 10 times. this has been ongoing since purchasing my car. Some were originally covered with the warranty but since it expired, i have paid dealerships out of pocket. I have a lock give out almost yearly. Right now…
I have owned my vehicle since 2017 and since then I have had to change the locks over 10 times. this has been ongoing since purchasing my car. Some were originally covered with the warranty but since it expired, i have paid dealerships out of pocket. I have a lock give out almost yearly. Right now my car has 3 of the 4 door locks not working and the 4th just started acting up as well. I have checked for recalls because it doesn't make sense that they would go out yearly and the dealerships have even told me there should be recalls because my year 4runner always has lock issues. my safety concern is my locks either have to stay unlocked or i risk locking my car completely and it not opening because the key will not unlock it. I have tried contacting Toyota and they have stated they cannot help so I am wanting to reach out to see if there is anything that can be done or if you can point me in the right direction on who i can reach out to . thank you
- Unknown or other
Car Theft Brentwood
- Vehicle speed control
Text sent to Toyota. Copy to NHTSA. Hello, my name is [XXX]. I am writing to both Toyota and NHTSA with what I perceive as a safety problem. I have owned three Toyotas including a 2017 4runner. I have been pleased with them except for one characteristic they all shared. The turn signal sound…
Text sent to Toyota. Copy to NHTSA. Hello, my name is [XXX]. I am writing to both Toyota and NHTSA with what I perceive as a safety problem. I have owned three Toyotas including a 2017 4runner. I have been pleased with them except for one characteristic they all shared. The turn signal sound volume is just too low. My son's F-150 and my wife's Audi A4 both have very clear and distinct turn signal sounds that I can clearly hear over normal conversation or the radio playing. The Toyota does not. Why? In a nation with aging baby-boomers, whose hearing is diminishing, it would seem obvious that an adjustable turn signal volume control (with a minimum level) would be a much valued enhancement to any vehicle. When you consider that many of the electronic features of modern cars are never used, it strikes me as odd that no vehicle manufacturer has addressed this obvious problem. I have sent a copy of this text to the National Highway Safety Commission and several Toyota competitors in the hopes that someone will realize the potential for a very useful vehicle enhancement. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Service brakes
Failed brake master cylinder, this is still a rather new vehicle and the mechanics said this is unlikely in a new low mileage vehicle. I did research and this has only happened a few times, seems like a safety recall should be put in place.
- Service brakes
While driving at full speed on the freeway, another vehicle stopped suddenly in front of me. My brake pedal was soft and went down almost to the floor. Rapid pulsing of brakes, as would be expected with the ABS (antilock brake system), did not occur. I pulled around to the shoulder and barely…
While driving at full speed on the freeway, another vehicle stopped suddenly in front of me. My brake pedal was soft and went down almost to the floor. Rapid pulsing of brakes, as would be expected with the ABS (antilock brake system), did not occur. I pulled around to the shoulder and barely managed to stop in time to avoid a collision, which was quite a frightening experience. I have had a few similar incidents since then, and have noticed that the brake pedal is a bit soft until pumping the pedal a few times. A local dealer diagnosed the problem and said the "ABS actuator assembly" has failed and needs to be replaced. The part itself costs >$2900, making this with labor a ~$3800 repair. (please see attached) 1. This part is not subject to normal wear and tear. 2. Although beyond the 3/36 warranty, this vehicle is relatively new (2019) with only ~55K miles on it. This part should not fail after so relatively few miles. 3. Failure of this ABS part causes the entire brake system to fail, since the ABS is tied in to the brake system. 4. Failure of this part represents a severe hazard, risk, and safety concern, with significant potential to cause injury or death of driver/passengers/pedestrians, or persons in other vehicles. 5. The cost to repair this is not trivial and represents a major expense. I feel that in light of the above, Toyota should accept responsibility for failure of this part. Thank you, [XXX] San Diego INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Suspension · Vehicle speed control · Wheels
Truck shimmy's whenever I drive over 50mph. Front tires are damaged from cupping. Maintenance has been done as well as tire alignment and rotation. Dealership keeps saying nothing IS wrong with it.
- Air bags · Seat belts · Structure › Body
A deer ran out in front of me, driving 50 mph. passenger side hit, all 8 airbags deployed. passenger side airbag under steering wheel, cut up my legs horribly, very swollen, refused hospital due to covid 19 fear. the airbags cut up my left arm and my daughter's right arm(she was passenger).…
A deer ran out in front of me, driving 50 mph. passenger side hit, all 8 airbags deployed. passenger side airbag under steering wheel, cut up my legs horribly, very swollen, refused hospital due to covid 19 fear. the airbags cut up my left arm and my daughter's right arm(she was passenger). very happy that we were safe, but the serious cuts on my body seemed quite severe for the hit which was on passenger side and by a deer.
- Structure › Body · Unknown or other
About a year after owning my magnetic gray 4runner I started noticing flaws on my hood and roof of the vehicle almost like the clear coat was bubbling up. I expressed my concern to the dealership during a routine visit and the supervisor said it will be noted in the vehicles record. I routinely…
About a year after owning my magnetic gray 4runner I started noticing flaws on my hood and roof of the vehicle almost like the clear coat was bubbling up. I expressed my concern to the dealership during a routine visit and the supervisor said it will be noted in the vehicles record. I routinely wash my vehicle and do not let anything sit on my vehicle such as sap or bird droppings and the vehicle IS in a garage. it IS now a year later and I am noticing more spots. knowing now that toyota has had issues before with defective clear coat on their vehicles I am wondering if their IS anything I can do other than to pay out of pocket to have my vehicle repainted.
- Unknown or other
I was driving my 4 runner down the three lane city road doing about 40-45 mps when my navigation screen shut off and tried to reconnect to my phone. This happened twice in a matter of 5-7 minutes. Since I was driving, I was not able to do anything with either my phone or my navigation system. It…
I was driving my 4 runner down the three lane city road doing about 40-45 mps when my navigation screen shut off and tried to reconnect to my phone. This happened twice in a matter of 5-7 minutes. Since I was driving, I was not able to do anything with either my phone or my navigation system. It acted as it if was just trying to reconnect to my phone when it was actually turning off and rebooting as if I was just starting the car .the third time it happened, I was making a left hand turn on to a very busy four lane road when in mid turn, it felt like I had lost power steering. I checked the dashboard for any warning lights and that IS when I noticed there was no power of any sorts to my 4 runner nor was there any warning lights. I was not even able to put my flashers on to warn oncoming traffic. I coasted to the shoulder when I noticed a strong smell coming from the front of the car. It smelt like burnt plastic. I got out of my car when traffic permitted and went to call a tow truck when my 4 runner started smoking very heavily from under the hood with in a two to three minute time frame. I immediately called 911 and they dispatched a fire truck and police to the scene where , upon arrival, the front of my 4 runner was completely covered in flames within a matter of 5-7 minutes since the vehicle lost power . The fire department blocked off the road and put out the vehicle fire. The fireman said that he believed fire started in the engine block due where it appeared the fire started and how it burned.
- Unknown or other
Weir sound on passenger side (under the hood )when the vehicle just moving . Only one time but it happen again after vehicle parked and turn off engine
- Unknown or other
Ac blower motor went out
- Steering · Unknown or other
Peeling steering wheel on it's own. no outside influence. no rings, sunscreen, lotion or cleaners used. causes loss of grip of wheel and continued deterioration alters steeering wheel. there IS a change.org petition.
- Air bags
On 7/22/2019, our 4runner rear-ended another vehicle on the freeway. Speed at the time of impact was approximately 55mpg after hard braking from approximately 65mph. None of the 4runner's airbags deployed. The entire front end IS destroyed. See photos.
- Service brakes
In motion, from street turning into store parking lot, brakes faded completely to the floor. Lifted off and applied pedal to stop. No leaks, plenty of fluid. I will check with another dealer. There are quite a few cases of this on the T4R forums. Dealers can not duplicate. This IS very dangerous to not have an answer for. Opinions are electrical antilock issues.? (there IS no air in lines, no leaks and no codes)
- Service brakes
When you apply the brakes with full force while driving; the brakes lock up for a short period of time on one side of the vehicle, causing the vehicle to swerve uncontrollably. This IS extremely dangerous vehicle when the brakes are applied with hard force at speeds at around 35 mph or higher.…
When you apply the brakes with full force while driving; the brakes lock up for a short period of time on one side of the vehicle, causing the vehicle to swerve uncontrollably. This IS extremely dangerous vehicle when the brakes are applied with hard force at speeds at around 35 mph or higher. Luckily I am a very experienced driver and car handler and was able to react quick enough to control the vehicle one time when I had to apply the brakes hard at highway speeds when a car swerved in front of me suddenly. I have since done many tests on this vehicle myself and concluded that one wheel on the left side of the vehicle IS locking up which IS causing the vehicle to quickly and violently swerve. The test I did was to apply the brakes very hard and suddenly while driving on a flat grassy field at 35 mph. The grass in the field had been cut a few days earlier and was at a height of about 4 inches and dry, the air temperature was 82 degrees f. After applying the brakes hard, I would stop the vehicle and go back and look at the path of the vehicle where the brakes were applied. There was clearly a patch of ground the same width as the tire, exposed down to about one inch below surface with no grass, where the one wheel that locked up, skidded and ripped the grass and dirt up. I have done this test multiple times and based on my results have concluded that one wheel on the left side IS locking up. I did not that if I repeat the test several times back to back, the problem seems to correct itself at times. But always on the initial test, the lock up occurs. I have had it to two different toyota dealers and they both told me that the brakes are working as designed. If yes, this IS a very dangerous design and I don't feel safe at all, and I also noticed that there are several other complaints about the brakes for this 4runner model years.
- Seats
TL* the contact owns a 2017 toyota 4runner. While driving at unknown speeds, the driver's seat moved and made an abnormally loud noise. The vehicle was taken to avondale toyota (10005 west papago fwy, avondale, az 85323, (844) 610-894) where it was diagnosed that the driver's seat frame//support…
TL* the contact owns a 2017 toyota 4runner. While driving at unknown speeds, the driver's seat moved and made an abnormally loud noise. The vehicle was taken to avondale toyota (10005 west papago fwy, avondale, az 85323, (844) 610-894) where it was diagnosed that the driver's seat frame//support needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was then taken to anderson toyota (6510 showplace ave, lake havasu city, az 86404, (928) 764-2886), but was not diagnosed or repaired. The dealer advised the contact to adjust the seat. The manufacturer was notified and provided case number: 1806083099, but no further assistance was provided. The failure mileage was 5,000. *Tt updated 9/25/18
- Unknown or other
Took my vehicle in for a recall something to add support to maybe grill of the vehicle on 21ST of april. sat in waiting room for 2 hours, service guy, brandon(very nice guy and this IS not his fault), came out and told me they would need to price me a new grill, because one I have don't support…
Took my vehicle in for a recall something to add support to maybe grill of the vehicle on 21ST of april. sat in waiting room for 2 hours, service guy, brandon(very nice guy and this IS not his fault), came out and told me they would need to price me a new grill, because one I have don't support the recall. I refuse to pay for something that I should not have to, when there IS a recall. When you get a recall it's to fix the problem, therefore if my car needs a new grill to support what they need to do, then dealership should pay for whatever it IS to fix the recall. I purchased this vehicle as IS from the dealership.
- Electrical system · Unknown or other
Toyota entune (iphone app) will not pair with your phone or disconnects during use because app does not maintain the user's login credentials. The behavior of the connectivity between the vehicle's entertainment system and phone IS difficult to predict, sometimes the system won't work without the…
Toyota entune (iphone app) will not pair with your phone or disconnects during use because app does not maintain the user's login credentials. The behavior of the connectivity between the vehicle's entertainment system and phone IS difficult to predict, sometimes the system won't work without the phone's app running and other times it will - sometimes it won't work even when the app IS running. Often, when the entertainment system fails to connect it stops functioning and pops up messages that require user input while driving. Many times the phone appears to be connected until after you start driving and then the system asks for input (which you must do on your phone, not the entertainment system's screen). The whole point of connecting your phone with the vehicle's entertainment system IS to eliminate the need to use your phone while driving, so a seamless connection without unnecessary user input IS imperative to safe operation of the system. this IS admittedly a relatively minor safety concern, however a fix would be remarkably easy to achieve and would go a long way towards reducing driver distraction. toyota vehicle owners have been asking for this functionality for many years (see apple app store reviews for toyota entune), but, despite multiple requests, toyota motor company has repeatedly ignored their customers. this problem occurs across multiple vehicles in the toyota lineup, but I am only familiar with the iphone app, so I'm not sure if it also exists with other phones. the issue has occurred consistently since we purchased the vehicle a year ago and persists despite keeping both phone software and vehicle firmware updated.
- Service brakes
Vehicle bought new 8/2017. has approx. 7,000Mles. this IS the 3RD or 4TH similar incident but the most severe. driving on I-95, approx. 60 mpr, today, when I applied the brakes they seemed to lock and although my first thought was that the car also accelerated it may have been only my…
Vehicle bought new 8/2017. has approx. 7,000Mles. this IS the 3RD or 4TH similar incident but the most severe. driving on I-95, approx. 60 mpr, today, when I applied the brakes they seemed to lock and although my first thought was that the car also accelerated it may have been only my expectation of slowing down and that wasn't happening. the brake pedal only seemed to compress about 2-3". luckily I was able to pull over and the car did stop. I continued on without incident but like I said this was the 3RD or 4TH time and the most severe.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10247800TSB: Some 2015 ? 2023 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. Follow the Repair Procedure in this bulletin to address this condition.
- 10245488Ti: technical instructions for limited service campaign K0P customer support program 19te12 safety connect system ? Vehicle location inaccurate certain 2013 ? 2019 model year 4runner 2011 ? 2017 model year land cruiser 2013 ? 2017 model year prius 2012 ? 2017 model year prius v 2016 ? 2017 model year mirai updated 010/25/2023
- 10245487DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- 10245468TSB: Some 2015 ? 2023 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. Follow the Repair Procedure in this bulletin to address this condition.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10235218DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10235216TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- 10230356TI: 19TE12 Expired on December 1, 2022
- 10230355DP: Customer Support Program 19TE12 expired December 1, 2022.
- 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
- 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10224102TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Every Toyota 4RUNNER model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.