2003 Toyota RAV4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › RAV4 › 2003
These records cover every 2003 Toyota RAV4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
315 complaints19 involved a crash4 involved a fire9 injuries
What owners report most
Latest complaints
- Suspension · Suspension › Front › Control arm
See attached document for complaint
- Power train
The contact owns a 2003 Toyota Rav4. The contact stated while driving approximately 30 MPH and at various speeds, the transmission slipped out of the intended gear. The contact stated that after depressing the accelerator pedal, the engine would rev before the transmission would jolt into gear. The…
The contact owns a 2003 Toyota Rav4. The contact stated while driving approximately 30 MPH and at various speeds, the transmission slipped out of the intended gear. The contact stated that after depressing the accelerator pedal, the engine would rev before the transmission would jolt into gear. The contact stated that the check engine warning was illuminated. The contact had driven the vehicle to an independent mechanic, where it was diagnosed and determined that the Electronic Control Module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 103,000.
- Engine · Power train · Vehicle speed control
The vehicle is very delayed shifting and will slow down without pushing the breaks
- Power train
I drive and the sleep while I'm driving and the can not change correctly the gear. *tr
- Engine
This car has been maintained and preserved and only 84000 miles on it. And the car wont shift. It jolts me or revs extremely high and also almost caused me an accident as it almost shut down on power while making a left turn in intersection. The check engine light comes on and off. It's only while…
This car has been maintained and preserved and only 84000 miles on it. And the car wont shift. It jolts me or revs extremely high and also almost caused me an accident as it almost shut down on power while making a left turn in intersection. The check engine light comes on and off. It's only while going from 2ND to 3RD or shifting down from 2 to 1ST. I had my mechanic look at it and he said it's a common issue with the ecu to take it to dealership to replace for free and they want to charge me 150 just to examine it.
- Power train
TL* the contact owns a 2003 toyota RAV4. On several occasions, while driving, the vehicle failed to shift into gear correctly. The contact stated that the vehicle occasionally failed to shift into third gear. The rpms would rev; however, the vehicle would lose forward momentum. The vehicle was…
TL* the contact owns a 2003 toyota RAV4. On several occasions, while driving, the vehicle failed to shift into gear correctly. The contact stated that the vehicle occasionally failed to shift into third gear. The rpms would rev; however, the vehicle would lose forward momentum. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 100,000. The vin was not available. *Dt *dl *js
- Power train
My transmission started raving up and shifting all crazy and taken to scan to show a shift selinoid b took to tranny shop who says it's computer and see several post about this happening to others. I am a grandma and I can't even drive him around don't feel safe. it was driving during this time in the city streets
- Power train
I just bought a one owner used 2003 rava4 with only 58,000 miles on it right before christmas. I have driven it for almost 4months now and about 6 weeks ago it started shifting hard going into 2ND gear, sometimes it jumps/bounces. I looked it up and am seeing that alot of people have had the some…
I just bought a one owner used 2003 rava4 with only 58,000 miles on it right before christmas. I have driven it for almost 4months now and about 6 weeks ago it started shifting hard going into 2ND gear, sometimes it jumps/bounces. I looked it up and am seeing that alot of people have had the some problem and they are saying it's the emc. wondering if anyone was able to get any help at all out toyota. I do not know if the previous owner's where ever made aware of the situation & have no way to contact them. think it's pretty crazy to have to pay a bunch of money when there IS such low milage would think toyota would fix it.
- Electronic stability control (esc)
Ecm failed. original owner, vehicle has 50,991 mi. On it . 16 years old. toyota aware of problem-- extended warranty to 10 yrs./150000. Mi. called toyota customer. Service, stated that I'm out of luck. original part clearly defective. consideration should be extended because of extremely low…
Ecm failed. original owner, vehicle has 50,991 mi. On it . 16 years old. toyota aware of problem-- extended warranty to 10 yrs./150000. Mi. called toyota customer. Service, stated that I'm out of luck. original part clearly defective. consideration should be extended because of extremely low mileage. cost will be $2000.00 or more. vehicle was moving when experienced uncontrolled shifting in transmission. clearly a safety issue.
- Air bags
My wife had an accident on the highway oct /16/2018 a chevy van severely crash into the rear of my 2003 RAV4 ,and none of the airbags deployed .shouldn't the airbags have deployed?what should I do?
- Power train
Takata recall transmission slips when put in gear and when accerating
- Power train · Unknown or other · Vehicle speed control
Takata recall" I was driving on a city street on my way home late afternoon...auto started to jerk and felt like something was pulling at it...it slowed up then jerked again...it continued on...i was driving at 45 speed limit...as I was turning the shifting was sounding like it was sticking...i…
Takata recall" I was driving on a city street on my way home late afternoon...auto started to jerk and felt like something was pulling at it...it slowed up then jerked again...it continued on...i was driving at 45 speed limit...as I was turning the shifting was sounding like it was sticking...i parked it at home and next morning I had it checked and diagnosed as solenoid problem causing transmission burnout...also toyota revealed problems with the ecm and transmission failure
- Power train
TL* the contact owns a 2003 toyota RAV4. While driving various speeds, it became difficult to shift gears and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed. The vehicle was repaired. The dealer and manufacturer were not notified. The failure mileage was approximately 187,000.
- Unknown or other
My RAV4 has been shifting hard making me feel unsafe as well as putting me in dangerous situations on highways and freeways and in town. now has been in the shop for past 3WKS now leaving me stranded while they replaced the ecm and and replaced transmission with refurbished one and they have been…
My RAV4 has been shifting hard making me feel unsafe as well as putting me in dangerous situations on highways and freeways and in town. now has been in the shop for past 3WKS now leaving me stranded while they replaced the ecm and and replaced transmission with refurbished one and they have been dealing with sha ings in transmission among other things and it's gunna cost over $5700.00 possibly more that I can't afford. it's still not fixed yet and still. I don't have extended warranty cuz I can't afford it.. and also my seat belt has been fraying away to where I don't feel safe with that neither.
- Air bags
Takata recall
- Power train
Long story short, bought the car "as IS" from a toyota dealership in october 2017, did not know of the transmission/ecm problem until november 2017 (yes that fast). Got a diagnostic test, the code said the transmission needed to be replaced. We are now in january 2018, I got the transmission…
Long story short, bought the car "as IS" from a toyota dealership in october 2017, did not know of the transmission/ecm problem until november 2017 (yes that fast). Got a diagnostic test, the code said the transmission needed to be replaced. We are now in january 2018, I got the transmission replaced for 2,714 right? Okay, today january 16TH 2018, I picked up my car, drove it around, brought it right back within 45 minutes. My car was still doing a hard shift. I got in the car with the mechanic to drive up the highway, he felt the shift immediately and informed me he was the one that put the part in. Okay, at this point we had to leave because all the managers were in a meeting. I get a call around 3:30pm saying that the ecm IS not a problem and they quoted me a price! I just spent 5,000 so far buying the car and 2,700 dollars to fix the car. She told me that an ecm would cost from 1,500 dollars to 2,000 to replace, are you serious right now? Of course the warranty that toyota "extended" IS no longer in affect, so all of this money has to come out of pocket. To say I haven't had my car or driven my car for long at all I have experienced a nightmare. I am a senior in college now, I only bought this car because my other vehicle was totaled by a driver who ran a stop sign and state farm awarded me only 2,800 for my previous car. This IS a nightmare, no one but god will help you in the end this IS sad and ridiculous. It's not right to get over on people in this way.
- Power train · Unknown or other
March the vehicle started jerking and was no pulling out correctly at stop sign and red lights. The transmission wouldn't down shift so you were trying to pull out in 3RD or 4TH gear. It felt like you were pulling a house. I was pulling out onto a highway and the vehicle would hardly go... It…
March the vehicle started jerking and was no pulling out correctly at stop sign and red lights. The transmission wouldn't down shift so you were trying to pull out in 3RD or 4TH gear. It felt like you were pulling a house. I was pulling out onto a highway and the vehicle would hardly go... It caused three vehicles to bow up and stop in the middle of the highway because my vehicle was out in the roadway moving at less than 1 mile per hour. I never pulled out on to the highway after that. I always pull out onto the should of the road in case the vehicle done that again. so the transmission was rebuilt march 2017. After about 36 miles was driven on it started acting up again. I puled out fine on the shoulder of the highway as eased over into the south bound lane when the vehicle changed to first it felt like someone hit me in the rear-end of the vehicle. I looked to make surer. Then it switched to 2ND gear and jerked me do hard that I pulled over turning the vehicle off and having it towed to the transmission shop. So, back to get the transmission looked at I have a one year warranty on the transmission. They took it apart and looked at it again. they said there wasn't anything wrong with the transmission it was the ec module. So it stayed parked until I could save some money to get that fixed. Took it to toyota june 7TH 2017 they replaced the ec module and I took it home the following wednesday. It drove fine all the way home. The next day it started doing the exact same thing again. So I took it back to the toyota dealership that repaired the ec module. No they tell me that the transmission IS bad and I need a new one. $2958.00 plus tax. Toyota corporation will not help you out on the fix. Due to the recall being 10 years or 150,000 mile. My vehicle was a low mileage vehicle with 105,894 on it and I miss the recall because of the mileage.
- Power train
My rave4 starting having problem with shifting about 5 years ago but we park it because my mom passed away and I received her car, but I want to get it fix and have been driving it again with only shift problems in first gear!
- Seat belts
TL* the contact owns a 2003 toyota RAV4. The contact stated that the seat shoulder strap started to shred and progressively worsened. The manufacturer was notified of the failure. The vehicle was not repaired. The vin was invalid. The approximate failure mileage was 110,000.
- Power train
What I have a 2003 RAV4 that doesn't shift properly as a slow acceleration and between first and second it'll slip and rev high on the rpm then talk into gear and same between 2ND and 3RD and 3RD to drive
- Power train
TL* the contact owns a 2003 toyota RAV4. While driving 40 mph, the vehicle hard shifted and would not accelerate. The vehicle was diagnosed as needing a new transmission. The manufacturer was made aware of the issue. The vin was unknown. The failure mileage was 119,000.
- Fuel/propulsion system
2003 rav 4 85,401 miles. The transmission began to miss shift, engine would speed up and there would be a loss of power. From a stopped position the engine would rev and not shift into gear. Toyota tech advises that the vehicle requires new computer and transmission , a $6,000 expense. Mind you…
2003 rav 4 85,401 miles. The transmission began to miss shift, engine would speed up and there would be a loss of power. From a stopped position the engine would rev and not shift into gear. Toyota tech advises that the vehicle requires new computer and transmission , a $6,000 expense. Mind you that this vehicle IS 13 years old but has only 85,000 original miles and has been maintained. Toyota advises no warranty effect for the vehicle. The vehicle was being driven on a main highway ( sunrise highway long island) when malfunction occurred.
- Electrical system · Unknown or other · Vehicle speed control
Harsh shifting, jumping from gear-to-gear, sluggish acceleration and transmission/electronic control module failure. Called toyota regarding the extended warrenty. They refused to honor the extended warranty despite not providing notice to the correct address.
- Engine · Power train
TL* the contact owns a 2003 toyota RAV4. While driving approximately 30 mph, the vehicle suddenly decelerated when the accelerator pedal was depressed. The check engine warning indicator illuminated. The contact attempted to accelerate again and the vehicle responded very slowly to approximately 15…
TL* the contact owns a 2003 toyota RAV4. While driving approximately 30 mph, the vehicle suddenly decelerated when the accelerator pedal was depressed. The check engine warning indicator illuminated. The contact attempted to accelerate again and the vehicle responded very slowly to approximately 15 mph. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer where it was diagnosed that the engine control unit failed or there was possible transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,650.
- Power train
We were on a family vacation on labor day weekend, when we merged on the freeway and my toyota rav 4 would not shift over. we almost were hit by oncoming cars from the freeway. I swerved to avoid a crash and crashed into the ditch. I checked on line to get toyota phone number when I noticed…
We were on a family vacation on labor day weekend, when we merged on the freeway and my toyota rav 4 would not shift over. we almost were hit by oncoming cars from the freeway. I swerved to avoid a crash and crashed into the ditch. I checked on line to get toyota phone number when I noticed there was a recall and extended warranty on this part on toyota rav 4 2001 2002 and 2003. I purchased the car in oct 2010 from dealership carmax, they told me they were not aware of the problem. If I was aware I would have taken it to get it fixed. this IS a safety issue with this problem. I might have lost my family and myself. I contacted toyota, they stated to me they had contacted you guys and it's not under a safety issue on these cars, it was a problematic issues. my question to you IS somebody has to die first to be considered safety? toyota will not honor any repairs because it's passed the 10 year and 150 thousand mile mark. are you kidding me? ! My car acted up at 163 miles, so my family and any other RAV4 are not safe do to a expired extension? ! That IS not good. I'm very upset about this situation. my priority IS my family like every ones else's family. the gov should make it a lifetime extended warranty so if we didn't hear about it after the fact, it should be honored and have toyota and gov fixed this issue. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
- 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10150418TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10149217TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
Every Toyota RAV4 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.