2012 Toyota RAV4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Toyota RAV4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2012 Toyota RAV4. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
Risk and remedy
Risk
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Remedy
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Risk and remedy
Risk
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Toyota is recalling certain model year 2012 and 2013 Toyota Tacoma and Lexus RX350 vehicles and certain model year 2012 Toyota Rav4 vehicles. In the affected vehicles, the brake system contains a brake actuator that adjusts the fluid pressure of each wheel cylinder. An electrical component within the actuator may experience an increased resistance…
Risk and remedy
Risk
If this occurs, these systems could become inoperative, reducing the directional control assistance, increasing the risk of a crash.
Remedy
Toyota will notify owners, and Toyota and Lexus dealers will update the software for the Skid Control electronic control unit, free of charge. The recall began on March 28, 2014. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota…
Risk and remedy
Risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…
Risk and remedy
Risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Owner complaints
260 complaints36 involved a crash4 involved a fire22 injuries
What owners report most
Latest complaints
- Structure › Body
My 2012 Toyota RAV4 (Super White / Blizzard Pearl paint) is experiencing severe and recurring paint peeling caused by a known manufacturing defect in which the factory paint primer failed to properly adhere to the base metal layer. The peeling first began in 2023 following freezing weather in…
My 2012 Toyota RAV4 (Super White / Blizzard Pearl paint) is experiencing severe and recurring paint peeling caused by a known manufacturing defect in which the factory paint primer failed to properly adhere to the base metal layer. The peeling first began in 2023 following freezing weather in Austin, TX. It occurred again in 2024 after another freeze event, and then once more in 2025, at which point a large section of roof paint peeled off completely, exposing bare metal. I attempted to repair the damage with spray paint but the new paint continues to peel off as well, because the underlying adhesion defect was never corrected. This confirms the failure is rooted in the original factory primer, not in external damage or neglect. This poses a direct safety hazard to other drivers and pedestrians when paint debris becomes airborne at highway speeds, and the exposed bare metal is now vulnerable to rust and further structural deterioration. Toyota formally acknowledged this defect and created Customer Support Program ZKG to address it across nearly 1.74 million vehicles, including the RAV4. In July 2022, Toyota confirmed in writing that 'sunlight/ultraviolet exposure over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer, causing paint to peel from the metal body panel.' Freeze-thaw cycles accelerate this exact failure mode by forcing moisture under already-weakened paint edges, causing rapid and widespread delamination — consistent with what I experienced after the 2023, 2024, and 2025 Austin winter weather events. I was not properly notified about Program ZKG and missed the coverage window as a result. Toyota has declined to provide goodwill assistance. Given that Toyota knowingly sold vehicles with a defective paint system, failed to adequately notify all affected owners, and that the ongoing peeling creates an active road safety hazard with bare metal now exposed on the roof, please investigate.
- Structure › Body
My vehicle is a 2012 rav 4 sport, color Barcelona Red. Said color and model has been know to have clear coat and paint issues. My vehicles clear coat and paint in the top has been peeling at an alarming rate, a year or so ago it started, but the last 6 months have been excrutiating. This problem…
My vehicle is a 2012 rav 4 sport, color Barcelona Red. Said color and model has been know to have clear coat and paint issues. My vehicles clear coat and paint in the top has been peeling at an alarming rate, a year or so ago it started, but the last 6 months have been excrutiating. This problem poses a risk to me as if the issue continues on, oxidation might occur and possibly lead to holes in the surface. To other paint flying off from the vehicle might distract them in the porcess of driving and the glare produces by it might impact others vision. Other areas that have been affected include, hood and side mirrors.
- Engine · Engine and engine cooling
The contact owns a 2012 Toyota Rav4. The contact stated that while driving at various speeds, the vehicle shuddered abnormally. The contact stated that the vehicle was consuming an excessive amount of engine oil. Several unknown warning lights were illuminated. The vehicle was taken to a local Auto…
The contact owns a 2012 Toyota Rav4. The contact stated that while driving at various speeds, the vehicle shuddered abnormally. The contact stated that the vehicle was consuming an excessive amount of engine oil. Several unknown warning lights were illuminated. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: P0607, P1603, and P1604 were retrieved. The vehicle was taken to another local independent mechanic, where it was diagnosed with an unknown electrical failure. The vehicle was not repaired due to the cost. The local dealer was not contacted. The vehicle was not repaired. In addition, the contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000
- Engine
The small pipe that's part of the Upper Radiator Coolant Hose Connector Adapter broke off and drained coolant from the vehicle. This small pipe had deteriorated and become brittle leading to the failure.
- Visibility/wiper
The windshield pump is not working front and back The wipers turn but no liquid comes out though the tank is full It does not make the sound it normally does when it pumps the windshield liquid Dealer wants almost $200 just to look at it and verify the problem
- Unknown or other · Visibility/wiper
I have a 2012 Toyota Rav-4 Limited . I have had the vehicle since 2020. Ever since I bought the vehicle it fogs up. All the windows fog up and it does not matter what setting I have it on, de-foggers, fan, fresh air, AC, etc. nothing resolves the problem.It is very dangerous as I cannot see where I…
I have a 2012 Toyota Rav-4 Limited . I have had the vehicle since 2020. Ever since I bought the vehicle it fogs up. All the windows fog up and it does not matter what setting I have it on, de-foggers, fan, fresh air, AC, etc. nothing resolves the problem.It is very dangerous as I cannot see where I am going. I cannot use the front de-foggers in bad weather because it makes the afore mentioned problem worse.I have to put the windows down to see and this remedy is not feasible. I have researched and a lot of other people are experiencing this same safety issue in this model vehicle. I love the vehicle but dread bad weather as it is a struggle to see . Please help.
- Unknown or other
Unknown
- Power train · Service brakes · Steering
While at the end of a car wash with the car in neutral, the car accelerated by itself. It reached 60 mph for over a half mile, and was unresponsive to steering and brakes. The left front wheel was severely damaged. Fortunately, there were no accidents.
- Vehicle speed control
Over the last several years, I have experienced a minimum of four, possibly one or two more, incidents of this vehicle accelerating at a high rate while I have had my foot on the brake. In all of these cases, I was braking to come to a stop - braking quickly and hard in a couple cases. While…
Over the last several years, I have experienced a minimum of four, possibly one or two more, incidents of this vehicle accelerating at a high rate while I have had my foot on the brake. In all of these cases, I was braking to come to a stop - braking quickly and hard in a couple cases. While braking and slowing, my engine revved/accelerated at a very high rate. In all of these incidents, I changed gears to neutral, and the acceleration stopped. These incidents were random and very far apart from one another in terms of time. In all cases, my foot was firmly (and only) on the brake pedal, and my floor mat was in the proper position and secure. There was nothing in contact with the acceleration pedal. On Monday, March 10, 2025, I got into my car in our garage to go to work. The car started normally. When I put my car into reverse, the engine started revving/accelerating at a very high rate and it was lurching, like it was trying to move. Luckily, my foot was firmly on the brake, and the brake held. I quickly put the car back into park, and the engine began revving/accelerating at an even higher rate. I then turned the car off. Again, I checked my floor mat, and it was in place and secured, my foot was only on the brake pedal, and there was nothing touching the acceleration pedal. This was a frightening experience, and at that point I decided that I would never drive this car again. If I did not have my brake firmly engaged, my car would have shot out of my garage when I put it in reverse. Upon researching the problem, my husband and I read about the unintended acceleration that many people have experienced with Toyotas, causing numerous deaths and injuries, and about the class action law suit with Toyota. Although the investigation seemed to chalk the incidents up to "user error" - foot being on the wrong pedal, floor mats affecting the acceleration pedal, etc. - I know with 100% confidence that none of these were the case. I will be notifying Toyota, as well.
- Service brakes · Unknown or other
Constant brake issues Sun visors won't stay in place (breaks) Massive oil consumption (not leaking) Oil on dipstick appears black & burnt quickly after adding or replacing oil
- Power train
No accident but dealer mechanic says I need a new transmission as torque converter is the problem. . Car has 107500 miles and has had routine maintenance. I have since learned that there were dealer service bulletins on this issue and some owners got repairs. My vehicle, a 2012 RAV4, was not…
No accident but dealer mechanic says I need a new transmission as torque converter is the problem. . Car has 107500 miles and has had routine maintenance. I have since learned that there were dealer service bulletins on this issue and some owners got repairs. My vehicle, a 2012 RAV4, was not included in the bulletin. I read many situations like mine on the RAV4world website and other social media. Toyota needs to be held accountable for the thousands in repair costs owners are experiencing for a design flaw. The safety issue is the transmission could fail prematurely.
- Air bags
The contact owns a 2012 Toyota Rav4. The contact stated that while his wife was driving at 65 MPH, the air bags deployed without warning or impact. The driver sustained burns to the neck, skeletal injuries, and bruises. The passenger sustained skeletal injuries, cuts, bruises, and throat issues.…
The contact owns a 2012 Toyota Rav4. The contact stated that while his wife was driving at 65 MPH, the air bags deployed without warning or impact. The driver sustained burns to the neck, skeletal injuries, and bruises. The passenger sustained skeletal injuries, cuts, bruises, and throat issues. Medical attention was provided to both occupants. A police report was filed. There was no reported fire or crash. The vehicle was towed to a tow plaza. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 132,000.
- Electrical system
Over the last 4 years I have had 2 prior occurrence where I've lost power turning or stopping, causing the engine to stall. Both times the vehicle was taken to our mechanic and he replaced the connectors to the battery. On January 18th, 2024, while turning off of a rural highway onto the street we…
Over the last 4 years I have had 2 prior occurrence where I've lost power turning or stopping, causing the engine to stall. Both times the vehicle was taken to our mechanic and he replaced the connectors to the battery. On January 18th, 2024, while turning off of a rural highway onto the street we live on I again lost power and the engine stalled and smelled a faint electrical smell. I called my mechanic and he said he could get it in on January 22nd. We checked all connections to the battery, made sure the battery terminals were clean. The morning of January 22nd, while on my way to the mechanic the vehicle in front of me stopped quickly. I started to stop a little quicker than normal, causing the front of the vehicle to tip down. I immediately lost power and the engine died, causing me to rear end the vehicle in front of me. The collisions was at slow speed, but it also caused disproportionate damage to my vehicle. Over the weekend of January 20th, we became aware if a recall for 2013 to 2018 Rav4s regarding the tops of newer batteries being smaller and causing problems with the battery shifting causing loss of power and potential fires. We strongly believe this recall needs to be extended to the 2012s.
- Engine · Power train · Traction control system
The contact owns a 2012 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the check engine, traction control, and 4WD drive warning lights illuminated. The contact stated that the failure had been reoccurring for approximately two months. The dealer was contacted and made…
The contact owns a 2012 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the check engine, traction control, and 4WD drive warning lights illuminated. The contact stated that the failure had been reoccurring for approximately two months. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 125,000.
- Service brakes
after stepping on the breaks the car the vehicle revs and moves forward
- Steering · Suspension
I took the Rav4 to the dealership for a oil change and wheel alignment 0n 6-6-23. On 6-9-23 I took it back because on the freeway sometime it would start wobbling. They check it out and said the tow arms have play and movement. I said you gave it a 4 wheel alignment and didn`t see that. He recommend to change both rear tow arms and wanted to charge me $1,000. I did not think that was right after 3 days.
- Visibility/wiper
The contact owns a 2012 Toyota Rav4. The contact stated that upon activating the windshield wipers, the wipers responded erratically. The contact stated that the wipers moved significantly slowly, changed direction, and paused in the center of the windshield. No warning lights were illuminated. The…
The contact owns a 2012 Toyota Rav4. The contact stated that upon activating the windshield wipers, the wipers responded erratically. The contact stated that the wipers moved significantly slowly, changed direction, and paused in the center of the windshield. No warning lights were illuminated. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 15V577000 (Visibility/Wiper) however, the failure reoccurred. The vehicle was not diagnosed nor repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 112,000.
- Engine · Unknown or other
While in transit I observed my rav4 engine light 4wd light and traction control light all come on and truck kinda felt like gear slip weather was clear. I continued and went across a railroad track and all of sudden truck completely shuts down and started smoking. I i coasted to side of road had…
While in transit I observed my rav4 engine light 4wd light and traction control light all come on and truck kinda felt like gear slip weather was clear. I continued and went across a railroad track and all of sudden truck completely shuts down and started smoking. I i coasted to side of road had it towed to my designated location Thought was on fire. After inspection following day it showed top radiator hose coupling broke causing antifreeze to spew from radiator ... I replaced the hose thinking all would be repaired. Antifreeze and water was replaced And tried to crank it sputtered and wouldn't start . Now it still won't start. It has only 135k miles on it and I know it should be more
- Suspension
The left rear toe arm bracket became detached from the rear subframe. This caused the vehicle to drive erratically. There is minimal to no rust on the vehicle. The failure happened without warning after hitting a small pothole.
- Unknown or other
Severe chipping on the top of the vehicle. If the vehicle goes over 40 mph, it chipps the paint on the other vehicles which is a hazard.
- Engine · Unknown or other
On Friday, 1/20, I got in my vehicle, turned it on and the engine maintenance light came on. First and only time in the few months I have owned it. While driving home in heavy traffic from work in Lutz, my RAV4 uncontrollably accelerated at a full stop lurching forward towards the vehicle in front…
On Friday, 1/20, I got in my vehicle, turned it on and the engine maintenance light came on. First and only time in the few months I have owned it. While driving home in heavy traffic from work in Lutz, my RAV4 uncontrollably accelerated at a full stop lurching forward towards the vehicle in front of me. It did this 4 times on my drive home to Spring Hill nearly causing multiple potentially catastrophic accidents. I stayed in the far-right lane for the duration of my drive home with the exception of two left hand turns I had to make. Each time I came to a stop I kept further distance from the vehicle in front of me. I put it in neutral, pressed firmly on the brake, once at a full stop the engine was still revving up to 4-5,000 rpms. I steered the wheels to the right to avoid the vehicle in front of me in preparation that it would not stop accelerating. It was/is not a floor mat issue, those clip into place, it was not me accidentally pressing on the gas pedal. I have 30+ years of a good driving record and experience in all types of conditions. This is something seriously mechanically and electrically wrong. This put myself and any other vehicle or pedestrian around me at great risk of major collision or bodily injury. Since this is an intermittent problem, like the abundance of other complaints, neither my mechanic nor the Toyota dealership can reproduce it.
- Fuel/propulsion system
The car lost all power to the wheels without warning. Fortunately the car was stopped at a red light but still had to be pushed out of the way in traffic with the help of strangers. The car was inspected by a Toyota service specialist who said that the splines had sheared off of the rotor and the…
The car lost all power to the wheels without warning. Fortunately the car was stopped at a red light but still had to be pushed out of the way in traffic with the help of strangers. The car was inspected by a Toyota service specialist who said that the splines had sheared off of the rotor and the entire motor would need to be replaced. There were no warnings (no lamps, no messages, no sounds) prior to the failure.
- Electrical system
Check EV System - Have your vehicle checked by a dealership immediately Warning has come on several times in the past few days. RAV4 EV forum indicates this is a problem that can make the vehicle stop while driving - very dangerous. There was a recall issued for this problem in 2015, and your site indicates there are no outstanding recalls on this vehicle. Please help resolve this potentially severe problem. Thanks.
- Electrical system
Inaudible turn signal prompt: Older drivers who drive for miles with their turn signal on is the subject of many a cartoon and common source of highway frustration. It is also a safety issue when a vehicle does not perform the turn that it is apparently signaling to make. I find myself being one…
Inaudible turn signal prompt: Older drivers who drive for miles with their turn signal on is the subject of many a cartoon and common source of highway frustration. It is also a safety issue when a vehicle does not perform the turn that it is apparently signaling to make. I find myself being one of those older drivers who leaves their turn signal on. I have moderate hearing loss and do wear hearing aids, but not all the time. Perhaps my RAV4's audible prompt is quieter than others, but with road noise and the radio on I often do not hear it. A simple solution to this problem would be the ability to control the volume of the audible turn signal prompt so it could be "cranked up" to be easily heard. If dashboard lights have a dimmer control, why don't turn signal prompts have a volume control? It seems like a simple solution and with today's touch control panels one that could be added for very little cost. Thanks for considering my recommendation. It is a common safety problem that has a simple and low-cost solution.
- Visibility/wiper
Poor winter visibility: This is an issue with this vehicle but also with almost all other vehicles with internal combustion engines. During cold weather the defroster is ineffective until the engine warms up and provides heat. This results in two unsafe conditions 1) warming the engine up while…
Poor winter visibility: This is an issue with this vehicle but also with almost all other vehicles with internal combustion engines. During cold weather the defroster is ineffective until the engine warms up and provides heat. This results in two unsafe conditions 1) warming the engine up while parked, which exposes the vehicle and driver to theft ("carjacking" is an increasing crime in our area) and increases carbon emissions, or, 2) driving the vehicle while the engine is cold and having poor forward visibility. If defrosters were equipped with electric heating elements, defroster heat would be provided almost immediately. I was told that VW provided this feature for several years and it was very effective. The electric heating element could be thermostatically controlled so it would turn off once the engine starts providing heat. Since a household toaster can be purchased for $25, it should not cost manufacturers more than $15 to add an electric heating element to the defroster. Thank you for considering this recommendation. I am embarrassed to admit to the times when I drove while peering through a small patch of clear windshield . . . reasonably safe for seeing directly forward but definitely not safe for seeing side traffic or crossing pedestrians.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10211826CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10208995TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10204546DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Every Toyota RAV4 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.