2000 Toyota Sienna
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Toyota › Sienna › 2000
These records cover every 2000 Toyota Sienna. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2000 Toyota Sienna. Newest first.
Toyota IS recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode…
Risk and remedy
Risk
The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
Remedy
Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. a second notice will be sent when the permanent remedy IS available. for more information, please see toyota's amended recall report of july 19, 2010. the safety recall IS expected to begin on october 12, 2010. owners may contact toyota at 1-800-331-4331.
Owner complaints
363 complaints21 involved a crash4 involved a fire26 injuries
What owners report most
Latest complaints
- Suspension
Rear wheels cambering rubbing on shock absorbers.
- Service brakes
I had my car's brake lines replaced at McGee Toyota in Hanover MA on June 20, 2023. On July 19, 2023, my wife and I had just exited the interstate, and were stopping at a grocery store on our way home. I tried to brake upon entering the parking lot and the brake pedal sank to the floor. There…
I had my car's brake lines replaced at McGee Toyota in Hanover MA on June 20, 2023. On July 19, 2023, my wife and I had just exited the interstate, and were stopping at a grocery store on our way home. I tried to brake upon entering the parking lot and the brake pedal sank to the floor. There was no resistance when I tried pumping the brakes. Fortunately, I was traveling at a slow speed and there were no moving cars in the lot, so I was able to safely stop the car without an accident. I had the car towed to McGee for repairs and the next day was told the catastrophic brake failure was due to a defective part. Since this would likely have had much more serious consequences such as serious injuries or worse if the failure occurred on the exit ramp or at the busy state highway intersection in front of the grocery store, I wanted to report it to be sure it doesn't happen to someone else.
- Vehicle speed control
I have a 2000 Sienna with 305000 miles. I have never had trouble with this vehicle until about 2 weeks ago. When I am stopped and my car is in drive, I just tap the gas pedal for a second and the engine RPM will increase to about 2000 RPM and will stay there until I put the car in neutral or turn…
I have a 2000 Sienna with 305000 miles. I have never had trouble with this vehicle until about 2 weeks ago. When I am stopped and my car is in drive, I just tap the gas pedal for a second and the engine RPM will increase to about 2000 RPM and will stay there until I put the car in neutral or turn the engine off. This is a problem because my breaks barely hold this and I must put the car into neutral for the car to stop pulling forward. Putting the car into neutral resets the rpm. If there is no car in front of me, I can release the brakes and the vehicle will continue to accelerate until the transmission switches to second gear, at this point I can drive normally. One time the vehicle continued to accelerate even after switching gears, I put the vehicle into neutral and the engine went to over 4000 RPM, the brakes could not stop the vehicle, I had to turn the engine off. The gas pedal is not sticky or stuck, floor mats are not in the vehicle. I can rev the engine normally when I am in park, this only happens when I am in gear. I have checked the Throttle Body, Throttle Position Sensor and disabled the cruise control module, I can see no reason for this to happen. I have seen many complaints about this same issue online but have not found a resolution. I can buy an ECM but this is an expensive trial. I will take it to the dealer from here.
- Parking brake · Service brakes · Vehicle speed control
TL* the contact owns a 2000 toyota sienna. When the ignition was started, the vehicle started to accelerate and moved forward without shifting into drive. The contact depressed the brake pedal and applied the emergency brake, but both failed to stop the vehicle. The contact was able to stop the…
TL* the contact owns a 2000 toyota sienna. When the ignition was started, the vehicle started to accelerate and moved forward without shifting into drive. The contact depressed the brake pedal and applied the emergency brake, but both failed to stop the vehicle. The contact was able to stop the vehicle by shifting into neutral gear. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified. The failure mileage was 210,581.
- Engine
The engine leaks oil at valve covers. They have been replaced. Still leaks. And a lot of sludge builds up= on pump screen. Blew engine!! Had engine replaced. Same thing happening. I am on social security. &3 and can not afford thousands on this vehicle.. Please help@+!!
- Unknown or other
Outer door handles on doors of sienna are extremely brittle and break easily even with normal everyday gentle use. Of the 4 main doors on my toyota sienna, 3 of them now have broken ousise handles causing the doors not to be accessible & opened from the outside. This has now affected both sliding…
Outer door handles on doors of sienna are extremely brittle and break easily even with normal everyday gentle use. Of the 4 main doors on my toyota sienna, 3 of them now have broken ousise handles causing the doors not to be accessible & opened from the outside. This has now affected both sliding doors and my passenger front door. My passenger sliding door IS not even able to be opened from the inside since the outer handle broke off completely. this poses a major safety issue as doors are not able to be opened from the outside in case of an accident or emergency. Additionally the fact that the passenger sliding door can not even be opened from the inside causes even more of a safety issue. upon reviewing other consumers who own this same vehicle I have found it alarming that well over 50% of them have complaints due to this same issue.
- Vehicle speed control
TL* the contact owns a 2000 toyota sienna. While driving approximately 30 mph, the vehicle accelerated on its own. The vehicle did a stop and go action that occurred every time the vehicle moved. The contact had to place the vehicle in neutral in order to stop it completely. The manufacturer and…
TL* the contact owns a 2000 toyota sienna. While driving approximately 30 mph, the vehicle accelerated on its own. The vehicle did a stop and go action that occurred every time the vehicle moved. The contact had to place the vehicle in neutral in order to stop it completely. The manufacturer and dealer were not notified. The vehicle was not diagnosed or repaired. There were no recalls on the vehicle. The failure mileage was 200,000.
- Power train
TL* the contact owns a 2000 toyota sienna. While the ignition was off and the vehicle was parked, the vehicle rolled away independently. Once the vehicle was stopped, the gear shifter was still in the park position. The vehicle was taken to an independent mechanic, but the failure could not be…
TL* the contact owns a 2000 toyota sienna. While the ignition was off and the vehicle was parked, the vehicle rolled away independently. Once the vehicle was stopped, the gear shifter was still in the park position. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The manufacturer was not notified of the failure. The vin was invalid. The failure mileage was approximately 200,000.
- Latches/locks/linkages › Doors › Latch
TL* the contact owns a 2000 toyota sienna. The contact stated that both rear doors failed to securely lock and suddenly opened while driving various speeds. The contact took the vehicle to the della toyota dealer where it was diagnosed that the latch assembly and another part associated with the…
TL* the contact owns a 2000 toyota sienna. The contact stated that both rear doors failed to securely lock and suddenly opened while driving various speeds. The contact took the vehicle to the della toyota dealer where it was diagnosed that the latch assembly and another part associated with the latches (the contact was unable to recall) failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered by a recall. The vin was unknown. The approximate failure mileage was 180,000.
- Fuel/propulsion system · Vehicle speed control
Yesterday afternoon, I was driving on a semi busy road in tucson, arizona at about 40 mph and the van suddenly began to accelerate. I immediately thought I had hit the cruise control button but the dash showed no indication that this was case. I repeatedly pushed the cruise control button and…
Yesterday afternoon, I was driving on a semi busy road in tucson, arizona at about 40 mph and the van suddenly began to accelerate. I immediately thought I had hit the cruise control button but the dash showed no indication that this was case. I repeatedly pushed the cruise control button and jiggled the lever arm hoping to toggle something off but it had no effect. I began to push the breaks but they were not capable of slowing the car below about 25. I threw the van into neutral and the engine revved up to about 7000 rpm. That sound concerned me so I threw it back into gear and the van began to accelerate again. I pushed the emergency breaks, and with my pedal break fully compressed I could get the car to 5-10 mph but there was absolutely no way to stop the van. After narrowly missing a pedestrian, I turned right, found a place to pull off to the side of the road, threw the van into neutral and quickly turned the van off. With the engine turned off the breaks were as effective as the should have been so the the van came to a stop. After a brief period I turned the key, started the van and, again, the engine again revved to 7000 rpm. I turned it off again. I pumped the accelerator several times before starting it again and it started up fine. I had the van towed after this and I'm not likely to drive it again.
- Vehicle speed control
TL* the contact owns a 2000 toyota sienna. While driving various speeds, the vehicle experienced unintended acceleration. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not notified. The failure mileage was 189,000.
- Vehicle speed control
While parking the vehicle and curbing the tires on a medium downward grade, with car in "drive" and my right foot fully on the brake pedal, the engine suddenly and unexpectedly went full throttle. by applying maximum pressure on the brake pedal, I was able to slow the forward motion of the…
While parking the vehicle and curbing the tires on a medium downward grade, with car in "drive" and my right foot fully on the brake pedal, the engine suddenly and unexpectedly went full throttle. by applying maximum pressure on the brake pedal, I was able to slow the forward motion of the vehicle as it jumped the curb, heading for the wall of a local school. by continuing applying maximum brake pressure and disengaging the transmission, I was able to stop the vehicle...approximately two feet short of impact with the wall. by good fortune, there were on injuries, and no property damage. but it could have been a tragedy. there was a function at the school on the day of the incident, and parents with children were on the sidewalk in the area both before and after the incident. upon stopping the car and turning off the engine, I immediately checked mat positions, my foot positions, and the throttle pedal area. the was absolutely no interference between the mat and the throttle pedal, nor any contact or interference of any kind with the pedal. as I considered the car far too dangerous to drive at that point, I had it towed back to my residence. inspection of the vehicle and further action IS pending.
- Vehicle speed control
TL* the contact owns a 2000 toyota sienna. The contact stated that when starting the vehicle, it would rev up than accelerate up to 60 mph without warning. The vehicle would also independently accelerate when attempting to accelerate from a stop. The contact had not taken the vehicle to the dealer.…
TL* the contact owns a 2000 toyota sienna. The contact stated that when starting the vehicle, it would rev up than accelerate up to 60 mph without warning. The vehicle would also independently accelerate when attempting to accelerate from a stop. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The vin was not available.
- Vehicle speed control
TL* the contact owns a 2000 toyota sienna. While driving at an unknown rate of speed, the vehicle independently surged forward at a high rate of speed. The contact swerved and crashed into a wall. The driver's and front passenger side air bags deployed. The driver sustained extensive bruising to…
TL* the contact owns a 2000 toyota sienna. While driving at an unknown rate of speed, the vehicle independently surged forward at a high rate of speed. The contact swerved and crashed into a wall. The driver's and front passenger side air bags deployed. The driver sustained extensive bruising to the left knee and sternum, which required medical attention. The manufacturer was not notified. A police report was filed. The failure mileage was not available.
- Electrical system
Power door issue when stationary. I purchased my 2000 sienna and within a year I had issues with my power door. it would open by power but not close. As time went on it would neither open nor close. and now the power lights has been lit for years. I took car to the dealer many times when this…
Power door issue when stationary. I purchased my 2000 sienna and within a year I had issues with my power door. it would open by power but not close. As time went on it would neither open nor close. and now the power lights has been lit for years. I took car to the dealer many times when this first happened and several times over the ensuing years they could "never" find a problem. then on my last visit they claimed the door was damaged due to an accident I had...mind you I never had an accident and bought a certified used car from dealer. to this day the power door IS disengaged and has to be manually opened and closed. now I see so many years later that this IS actually an issue with the door...toyota needs to be held accountable.
- Vehicle speed control
TL* the contact owns a 2000 toyota sienna. On several occasions, the vehicle accelerated independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 226,000.
- Steering
TL* the contact owns a 2000 toyota sienna. The contact stated that while driving at an unknown speed, the power steering seized without any warning. The vehicle was towed to an independent mechanic, where it was diagnosed that steering shaft joint flex coupling had malfunctioned. The vehicle was repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 150,000.
- Electrical system › Horn
Tl*the contact owns a 2000 toyota sienna. the contact stated that while driving at approximately 30 mph, the horn would not work properly. the failure recurred on multiple occasions. the vehicle was not taken to a dealer and was not diagnosed or repaired. the manufacturer was notified of the failure. The approximate failure mileage was 130,000.
- Tires
I have 4 bridgestone insignia tires. Not sure of mileage but I will go back to the dealer on monday to confirm, however I will guess about 25K to 35K. The tread looks very good. I have steel wires coming out of the sidewall. There are about a dozens wires between 2" and 8" hanging out. I noticed it…
I have 4 bridgestone insignia tires. Not sure of mileage but I will go back to the dealer on monday to confirm, however I will guess about 25K to 35K. The tread looks very good. I have steel wires coming out of the sidewall. There are about a dozens wires between 2" and 8" hanging out. I noticed it because you can hear the wires slapping the fender and tire well as rotation occurs. I hope the factory responds in a positive way, we will see. [Xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Structure › Body
Within a two minute period, both sliding doors that were previously functioning, suddenly failed in a closed position. They could not be opened manually using the door handles from both inside and outside the vehicle, or by attempting to actuate the right side power door. The power door locks had…
Within a two minute period, both sliding doors that were previously functioning, suddenly failed in a closed position. They could not be opened manually using the door handles from both inside and outside the vehicle, or by attempting to actuate the right side power door. The power door locks had no effect. There was no damage to the vehicle that could have caused mechanical door failure, or otherwise. non functioning or jammed doors should constitute a safety issue and should be recalled. If the vehicles front doors were compromised in a collision, passengers should be able to exit through the rear doors, but would not be able to with this mechanical defect. The fact that the doors cannot also be opened using exterior handles increases the risk of entrapping passengers. toyota should consider this a safety recall and repair all faulty doors, of which there are many complaints filed here and on online forums. I am currently having to pay for this repair myself, as toyota has informed me that there are no current recalls. Thank you for your consideration. *tr
- Engine
I drove my van from work to my house which IS around 18 miles. When I got home I could see smoke coming from under the hood. I quickly got out and pulled my baby out of her car seat. Within a few mins the smoke increased by a lot and I called 911. By the time they arrived the van was completely engulfed in flames, it was completely gutted by the time they put out the fire. *tr
- Power train
TL* the contact owns a 2000 toyota sienna. While driving 60 mph, the vehicle stalled and would only shift into reverse. The vehicle was towed to the contact's residence. An independent mechanic stated that the transmission was defective. The vehicle was not repaired and the manufacturer was not…
TL* the contact owns a 2000 toyota sienna. While driving 60 mph, the vehicle stalled and would only shift into reverse. The vehicle was towed to the contact's residence. An independent mechanic stated that the transmission was defective. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 155,000. updated 10/2/14*cn the consumer stated the brakes failed multiple times mostly in winter and the transmission failed without warning. updated 3/9/2015 *js
- Structure › Body › Door
TL* the contact owns a 2000 toyota sienna. The contact stated that the passenger's side door handle detached. The contact mentioned that the passenger's side door could not be opened or closed from the outside or inside of the vehicle. the vehicle was diagnosed and needed the plastic assembly…
TL* the contact owns a 2000 toyota sienna. The contact stated that the passenger's side door handle detached. The contact mentioned that the passenger's side door could not be opened or closed from the outside or inside of the vehicle. the vehicle was diagnosed and needed the plastic assembly door handle replaced with a metal insert. the vehicle was not repaired. The manufacturer was made aware of the failure. the failure mileage was 37,700.00.
- Structure › Body › Door
Without warning, plastic door handles break, rendering ability to open, close hatch or door impossible. Hatch door broke first approximately january 2013, then rear sliding door, and then today, passenger front door. hatch has no inside door handle, so without warning door immediately inoperable.…
Without warning, plastic door handles break, rendering ability to open, close hatch or door impossible. Hatch door broke first approximately january 2013, then rear sliding door, and then today, passenger front door. hatch has no inside door handle, so without warning door immediately inoperable. Rear drivers side sliding door broke on outside first, then inside within a day, so that emergency exit impossible. Today, front passenger door outside broke. *tr
- Fuel system, gasoline · Vehicle speed control
Vehicle suddenly accelerates when the gas pedal IS lightly tapped. The engine will accelerate over 2000 rpm a stay there until the ignition IS turned off. If the brakes are not held down during this time the vehicle would certainly crash into anything in its way. Gas pedal IS not sticky or stuck…
Vehicle suddenly accelerates when the gas pedal IS lightly tapped. The engine will accelerate over 2000 rpm a stay there until the ignition IS turned off. If the brakes are not held down during this time the vehicle would certainly crash into anything in its way. Gas pedal IS not sticky or stuck, floor mats are not in vehicle, and throttle IS closed yet the vehicle still accelerates? Can not find any other issues for this model and year online for help or advice. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine seizure
- Steering wheel to return to center
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
- 10152205TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10145776Update on Technician Certification Requirements.
- 10145749Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10145748Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
- 10143953TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
- 10143927TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
- 10133915Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
- 10133777Safety Recall completion is important not only in satisfying government requirements but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
- 10133774Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates.
- 10133720Safety Recall completion is important not only in satisfying government requirements but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
Every Toyota Sienna model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.