2009 Toyota Sienna
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Toyota Sienna. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2009 Toyota Sienna. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Risk and remedy
Risk
If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010…
Risk and remedy
Risk
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion…
Risk and remedy
Risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West…
Risk and remedy
Risk
If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy
Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out…
Risk and remedy
Risk
If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy
Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota IS recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode…
Risk and remedy
Risk
The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
Remedy
Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. a second notice will be sent when the permanent remedy IS available. for more information, please see toyota's amended recall report of july 19, 2010. the safety recall IS expected to begin on october 12, 2010. owners may contact toyota at 1-800-331-4331.
Gulf states toyota IS recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
This does not meet the standard requirements.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300.
Southeast toyota IS recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-800-301-6859.
Toyota IS recalling certain model year 2006 through 2009 sienna and 2009 lexus GX passenger vehicles. the vehicle capacity weight on the tire and loading information label and the gvwr on the certification label IS insufficient for certain vehicles. some vehicles were accessorized through vehicle processing centers and had accessories installed that…
Risk and remedy
Risk
The gvwr IS insufficient for the load carrying capacity of the vehicles.
Remedy
Toyota will notify owners instructing them to return their vehicle to a toyota or lexus dealer for an exchange of the certification label and the tire and loading information label, an installation of the load carrying capacity modification label, if necessary, and a correction to the owner's manual. this remedy will be performed free of charge. the safety recall began on december 10, 2009. owners may contact toyota at 1-888-270-9371.
Toyota IS recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
Risk and remedy
Risk
Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall began on august 18, 2009. owners may contact toyota at 1-888-270-9371.
Owner complaints
207 complaints15 involved a crash3 involved a fire49 injuries
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact owned a 2009 Toyota Sienna. The contact discovered a mileage discrepancy after the vehicle was sold. The vehicle was a private sale. At the time of the sale, the vehicle mileage was 253,000. The contact posted the sale on Craigslist, and several days after the sale, the…
Odometer Fraud. The contact owned a 2009 Toyota Sienna. The contact discovered a mileage discrepancy after the vehicle was sold. The vehicle was a private sale. At the time of the sale, the vehicle mileage was 253,000. The contact posted the sale on Craigslist, and several days after the sale, the contact noticed that the vehicle was posted back on Craigslist for sale. The contact discovered that the new owner had rolled back the mileage on the odometer to 126,000. The ad on Craigslist was showing the fraudulent mileage.
- Structure › Body · Unknown or other
The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with…
The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.
- Electrical system · Steering · Suspension
On my 2009 Toyota Sienna XLE V6 FWD. The anti-slip indicator light improperly turns-on on dry roads at safe speeds. This causes a distraction to the driver.
- Electrical system
Vehicle has an unknown electrical draw this draining the battery every night, making vehicle unusable even in emergency. Mechanic has confirmed draw but is unable to find short.
- Engine · Power train · Unknown or other
Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue
- Power train · Structure › Body · Unknown or other
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
- Visibility/wiper
Dashboard is sticky and extreme cracking. Makes it hard to see when sunlight hits dashboard. Have tried everything to try and get stickiness off. Nothing has worked.
- Electrical system · Structure › Body
The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door…
The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by Woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin POL12-02 issued by Toyota.
- Electrical system · Suspension
Usually moving between 25- 45 mph. On any road. The vsc, traction control, and check engine light come on. For no reason this happens quite often daily. I have looked inti this and numerous, numerous people experience tge same problem
- Electronic stability control (esc) · Service brakes
On dry pavement driving about 35-40 miles an hour the vsc traction sensor came on lights and sound and hit my brakes my steering went to the right I almost got in an accident this IS the third time this has happened and they can't figure out what's wrong with it. *tr
- Electrical system · Structure › Body
To whom it may concern: regarding customer support program (zts): warranty enhancement for rear sliding door latch assemblies on certain 2004-2010my sienna vehicles and power sliding door cable assembly on certain 2004-2007my sienna vehicles. I am here to tell you that my 2009 sienna should…
To whom it may concern: regarding customer support program (zts): warranty enhancement for rear sliding door latch assemblies on certain 2004-2010my sienna vehicles and power sliding door cable assembly on certain 2004-2007my sienna vehicles. I am here to tell you that my 2009 sienna should have been covered by this warranty extension. A few years ago our cable snapped on the driver side door. I was told by my dealer and toyota customer service that my model year was not covered by the able assembly issue. I was quoted approximately $2K for this repair. well, with the craziness of the pandemic, I decided to do this repair myself. I purchased the attached parts list in the scan myself. As you can see from the images: there are screws missing around the pulley system, the cable cracked the housing and proceeded to tear up the sound insulation. Thankfully the cable did not harm any other key areas of the door. this blatant disregard for the 2009 model year IS extremely disappointing. I am sure there are other owners with the same issue.
- Unknown or other
Both sides power sliding doors had a cable broken that activates automatic door function, it also obstructs manually opening doors creating an egress hazard. Both doors can only be manually opened partial way. Average person enters/exits rear seats with great difficulty due to the sliding door obstruction.
- Visibility/wiper
The dashboard on this vehicle IS essentially melting and turning into a sticky, tacky glue which creates a blinding glare on the windshield for the driver while driving. toyota did have an extended warranty for this that they put into effect after the problem became public but they put a time…
The dashboard on this vehicle IS essentially melting and turning into a sticky, tacky glue which creates a blinding glare on the windshield for the driver while driving. toyota did have an extended warranty for this that they put into effect after the problem became public but they put a time limit on it and my vehicle started having the issue just outside of the warranty period. in fact I had the vehicle evaluated in 2017 during the extended warranty period and was told it did not qualify because I apparently was taking care of my vehicle too well. now toyota IS saying I'll have to replace the dashboard myself. it IS really hard to drive on bright days because the glare IS awful.
- Air bags
2009 toyota sienna with 134K mileage has srs warning light on all of a sudden and stays on. toyota dealer would charge me for diagnosing and charge me if any further jobs need to be done. shouldn't this be recalled and handled without any charge to owners as it's matter of safety issue?
- Power train
Oil cooler line failure: while driving on a state route in a rural area my oil cooler line ruptured in my 2009 toyota sienna, resulting in major loss of engine oil, thus being stranded in a rural area and requiring a tow. the metal oil line was constructed with a section of rubber in the middle…
Oil cooler line failure: while driving on a state route in a rural area my oil cooler line ruptured in my 2009 toyota sienna, resulting in major loss of engine oil, thus being stranded in a rural area and requiring a tow. the metal oil line was constructed with a section of rubber in the middle which deteriorates and fails. toyota has been aware of this issue for years, and first changed the rubber composition in a replacement part but this part still had a significant failure rate. so the current replacement IS all metal line. why would you have a rubber section in an oil line? obviously the first two designed parts were a very poor design. toyota issued an extended warranty for siennas for 10 years and 150,000 miles but this has since expired. I was never notified of the extended warranty. why expire a warranty if the vehicle IS still within the parameters of the warranty (10 years or 150,000 miles)? toyota says this IS not a safety issue. but as a retired corporate safety manager/engineer with a major tire manufacturer I disagree. there are potential fire issues from oil being sprayed on a hot engine/exhaust, a roadside accident potential especially if you suddenly lost oil where you couldn't pull off and the motor seized, and a security issue depending on when and where you break down. What if you had little kids and broke down in a rural area (no heat). I will end up paying $94 for a tow, $500 to fix, and 4-7 days car rental to fix. but my biggest concern IS the safety issue.
- Electrical system · Structure › Body · Unknown or other
The rear passenger door recently began to open on its own randomly when driving, something may be wrong with the latch, it IS not hooking/engaging to the car frame. My wife made a left turn yesterday and the passenger rear door slid open, luckily my 7 year old son was buckled in. also, the cables to the driver side rear sliding doors popped off about a year ago, believe it was due to rust/corrosion...
- Unknown or other
On march 19, 2019 the sunroof and sunroof cover flew off my vehicle as I was driving on a highway. my local toyota dealership had no idea why this would happen. I found out after speaking to my car insurance company that there IS a recall from webasto, the manufacturer of the sunroof. the…
On march 19, 2019 the sunroof and sunroof cover flew off my vehicle as I was driving on a highway. my local toyota dealership had no idea why this would happen. I found out after speaking to my car insurance company that there IS a recall from webasto, the manufacturer of the sunroof. the vehicle manufacturers should be 100% aware of this and sending out notices to owners. this could have killed someone and webasto IS forcing customers to use a repair facility they choose. toyota should be issuing recall notices and repairing these vehicles asap before someone IS killed.
- Air bags
The airbag like came on and has not gone off. Had mechanic check it and was told that the squib circuit had a short and that if in an accident airbags will not deploy. Dealer said it could cost up to $2600 to fix. After some research, I have found that there are a lot of other sienna owners with…
The airbag like came on and has not gone off. Had mechanic check it and was told that the squib circuit had a short and that if in an accident airbags will not deploy. Dealer said it could cost up to $2600 to fix. After some research, I have found that there are a lot of other sienna owners with this same problem. Why has toyota not recalled this, because it sounds like a manufacturing issue and consumer should not have to pay that kind of money for there faulty product. Now because of this faulty equipment I have no choice but to drive an unsafe vehicle because I can not afford that kind of money to repair.
- Structure › Body
The driver side slide door after I opened it , the cable that controls the open and shut broke. The van was not running or moving I had just opened the door then heard it snap
- Structure › Body
The passenger side door cable broke & auto slide door no linger works. Stationary.
- Structure › Body
Electrical driver side door cable got snapped. Looks like other toyota sienna owner face same issue. Company knows the issue and enhancement warranty 10 years from the date-of-first-use or 150,000 miles (whichever occurs first). Currently my car IS 10 years and 5 months and less than 95000 miles. They decline. If parts are faulty than company should able to repair regardless of year or mileages.
- Structure › Body › Door
My name IS [xxx], since young until now I had bought total 7 toyota vehicles in my life. my toyota sienna 2009 has problem with the power slide door that it open and close by it self a few times while I vacuum the rug of floor today. the car was at parked and engine IS off. Also I found the…
My name IS [xxx], since young until now I had bought total 7 toyota vehicles in my life. my toyota sienna 2009 has problem with the power slide door that it open and close by it self a few times while I vacuum the rug of floor today. the car was at parked and engine IS off. Also I found the cables on the slide door hung out exposed on the side of the door edge. please see picture attached. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
TL* the contact owns a 2009 toyota sienna. While driving at an unknown speed, the air bag warning indicator illuminated intermittently, which was a safety concern. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the…
TL* the contact owns a 2009 toyota sienna. While driving at an unknown speed, the air bag warning indicator illuminated intermittently, which was a safety concern. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact they would work with him, but the contact had not heard back from the manufacturer. The failure mileage was approximately 130,000.
- Electrical system
Sliding side doors open on own. button fails to engage preventing door from closing. happened multiple times after pulling into a parking spot and putting the car in park. both times it has been the passenger side sliding door.
- Unknown or other
The passenger door cable assembly snapped causing the door to slam shut on my child's leg while entering the vehicle. we were parked in a parking lot, the keys were not in the ignition. the car was parked on a slight decline with the rear of the car slightly higher than the front. the door was never engaged to close, it slammed shut on its own.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10207937TI: LSC 90K Expired on December 31, 2021
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10197492Warranty enhancement program.
- 10197491Warranty enhancement program.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10190449OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
Every Toyota Sienna model year
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